962 Legal Administration jobs in the United States
Claims & Legal Administration Manager - Universal Horror Unleashed
Posted 4 days ago
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Job Description
Universal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 is the heart of horror we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights, fog, artificial smells, and more. The working hours will be unique, typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.
JOB SUMMARY:
The Manager, Claims and Legal Administration is responsible for overseeing liability claims and litigation, managing the Workers Compensation program, and implementing risk mitigation strategies. This role collaborates with Comcast Risk Management and NBCU Litigation, internal stakeholders, third-party administrators, outside counsel, and medical providers to conduct investigations and audits of incidents involving guests and Team Members, collect witness statements and respond to discovery requests, ensure effective claims handling, compliance, and communication. The Manager will work with the Comcast Risk Management and Universal Horror Unleashed Management teams to develop and maintain a Transitional Duty program and provide data-driven insights to support risk mitigation efforts. Additionally, they deliver training programs as developed in collaboration with UDX Claims Management Team Members to educate internal partners on Workers Compensation and Risk Management best practices, as well as act as the liaison on contract and other legal issues with the UDX Legal & Business Affairs Department.
JOB RESPONSIBILITIES:
- Manages Liability claims and litigation by working with internal and external partners to request, gather, and evaluate documentation and evidence to include reviewing and responding to discovery requests, pleadings, working with internal partners and outside counsel to schedule and attend site inspections, mediations, and meetings with outside counsel. Responsible for managing the relationship with outside defense counsel.
- Manages the Workers Compensation program by collaborating with business leaders, Comcast Risk Management, the Third-Party Administrator, and medical providers to ensure clear communication with injured Team Members. Oversees claim evaluation, documentation collection, submission, and follow-up to facilitate effective claims management.
- Reviews, investigates, and audits incident reports and data involving guests, third parties, and injured Team Members. Establishes reports to track relevant information on claims and litigation and to track and report on trends to the business to support risk mitigation efforts.
- Assists in developing and maintaining a Transitional Duty program to include job identification and assignment, department and employee liaison, job rotation, meetings, pay/time adjustments, and permanent assignments as necessary.
- Assists in developing and provides training and education opportunities to internal business partners on Risk Management and Workers Compensation. Acts as the liaison between the UHU operational teams and the UDX Legal & Business Affairs team on outstanding contractual matters and tracking of legal and other claims matters.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and Team Member involvement activities.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY:
- No supervisory responsibilities
ADDITIONAL INFORMATION:
- ARM, CRM, and/or licensed adjuster preferred.
- Ability to work with clients and business partners at multiple locations.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
- Knowledge of relevant Workers Compensation laws and claims management principles in Nevada
- Knowledge of relevant Nevada tort and civil procedure laws
- Data Analytics with root cause analysis
- Quantitative reasoning skills
- Strong presentation and writing skills
- Strong communication skills
- Ability to make independent judgments based upon known facts
- Conflict resolution skills
- Case organization skills
- Negotiating skills
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
EDUCATION:
- Bachelors degree is required in Business Management, Risk Management, Law, Health Care Admin, HR, or related field. J.D. or advanced degree in related field preferred.
EXPERIENCE:
- 5+ years of Risk Management and claims experience to include liability, Workers Compensation, and managing litigation required; or equivalent combination of education and experience.
- Experience should include managing Workers Compensation and Liability claims and litigation in the State of Nevada; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
#J-18808-LjbffrClaims & Legal Administration Manager - Universal Horror Unleashed
Posted today
Job Viewed
Job Description
JOB SUMMARY:
The Manager, Claims and Legal Administration is responsible for overseeing liability claims and litigation, managing the Workers' Compensation program, and implementing risk mitigation strategies. This role collaborates with Comcast Risk Management and NBCU Litigation, internal stakeholders, third-party administrators, outside counsel, and medical providers to conduct investigations and audits of incidents involving guests and Team Members, collect witness statements and respond to discovery requests, ensure effective claims handling, compliance, and communication. The Manager will work with the Comcast Risk Management and Universal Horror Unleashed Management teams to develop and maintain a Transitional Duty program and provide data-driven insights to support risk mitigation efforts. Additionally, they deliver training programs as developed in collaboration with UDX Claims Management Team Members to educate internal partners on Workers' Compensation and Risk Management best practices, as well as act as the liaison on contract and other legal issues with the UDX Legal & Business Affairs Department.
JOB RESPONSIBILITIES:
+ Manages Liability claims and litigation by working with internal and external partners to request, gather, and evaluate documentation and evidence to include reviewing and responding to discovery requests, pleadings, working with internal partners and outside counsel to schedule and attend site inspections, mediations, and meetings with outside counsel. Responsible for managing the relationship with outside defense counsel.
+ Manages the Workers' Compensation program by collaborating with business leaders, Comcast Risk Management, the Third-Party Administrator, and medical providers to ensure clear communication with injured Team Members. Oversees claim evaluation, documentation collection, submission, and follow-up to facilitate effective claims management.
+ Reviews, investigates, and audits incident reports and data involving guests, third parties, and injured Team Members. Establishes reports to track relevant information on claims and litigation and to track and report on trends to the business to support risk mitigation efforts.
+ Assists in developing and maintaining a Transitional Duty program to include job identification and assignment, department and employee liaison, job rotation, meetings, pay/time adjustments, and permanent assignments as necessary.
+ Assists in developing and provides training and education opportunities to internal business partners on Risk Management and Workers' Compensation. Acts as the liaison between the UHU operational teams and the UDX Legal & Business Affairs team on outstanding contractual matters and tracking of legal and other claims matters.
+ Understands and actively participates in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and Team Member involvement activities.
+ Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY:
+ No supervisory responsibilities
ADDITIONAL INFORMATION:
+ ARM, CRM, and/or licensed adjuster preferred.
+ Ability to work with clients and business partners at multiple locations.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.
+ Knowledge of relevant Workers Compensation laws and claims management principles in Nevada
+ Knowledge of relevant Nevada tort and civil procedure laws
+ Data Analytics with root cause analysis
+ Quantitative reasoning skills
+ Strong presentation and writing skills
+ Strong communication skills
+ Ability to make independent judgments based upon known facts
+ Conflict resolution skills
+ Case organization skills
+ Negotiating skills
+ Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Consistent attendance is a job requirement.
EDUCATION:
+ Bachelor's degree is required in Business Management, Risk Management, Law, Health Care Admin, HR, or related field. J.D. or advanced degree in related field preferred.
EXPERIENCE:
+ 5+ years of Risk Management and claims experience to include liability, Workers' Compensation, and managing litigation required; or equivalent combination of education and experience.
+ Experience should include managing Workers' Compensation and Liability claims and litigation in the State of Nevada; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.
Universal Horror Unleashed. Here you can.
Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE
Associate I, Legal Claims Administration
Posted 24 days ago
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Job Description
Job Description
Stretto is hiring Associates in our Legal Claims Administration department. In this exciting role, you will learn in this fast-paced and dynamic part of our business, and successful employees will have the opportunity to pursue a career progression plan and transition into senior roles based on developed skills and competencies. A typical career path from the Associate position would be a promotion to Senior Associate, then Director.the sky is the limit.
Position Summary: The Associate will support case teams and will work alongside counsel, financial advisors, and tax professionals to help administer large and complex Federal Equity and State-Court Receiverships, among other types of claim administration projects cases. We are hiring for this position to work in our Irvine, California or New York City office, on a hybrid schedule (2-3 days per week in the office).*
The Associate will take direction from their manager and will assist with data processing and various projects to support the case teams. More specifically, this individual will be responsible for assisting in managing and maintaining public websites in order to provide case information to creditors, processing of incoming documents including filed claims and ballots, and any other tasks or duties that may be required to help administer cases.
A Day in the Life of an Associate I:
- Interact with case teams, and various investors and creditors
- Collect, manage, and maintain large volumes of records in a database
- Assist in coordinating service of documents including large-scale mailings
- Maintain websites, case calendars, and general case information
- Review contracts and other documents to extract relevant data
- Examine and reconcile claim and address data
- Assist in data management and improvement projects, including name and address research, de-duplication, name change / validation, among other types of projects
- Provide support to investors and creditors by accurately responding to inquiries received via phone, email, chat, or mail, related to basic case information/status, claims, solicitation, and/or distributions
- Other projects or tasks as required by Case Teams
- Bachelor's Degree (preferred)
- Two years of paralegal or similar experience in bankruptcy, receivership or claims-related industry (preferred)
- Excellent attention to detail
- Good problem solving skills
- Excellent communicator and ability to work with people at all levels within and outside the company
- A professional, trustworthy individual with a high level of integrity
- Competitive pay
- Annual discretionary bonus plan for top performers
- 401K with generous matching
- Excellent and comprehensive health benefits
- Generous time off plan, including Sick and Parental Leave
- Department lunches provided a few times per month
- Ability to learn from the best in our industry, with opportunities to advance
* Please note that this is an in-office position for the first two months of employment and then you will convert to a hybrid role 2-3 days per week in the office . We want you to train with and learn from your colleagues: the rest of the time you can work from home or continue to work in the office - your choice.
The hourly pay range for this role is currently $22.50 - $24.50. The Company's salary ranges are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of various factors, including job-related skills, relevant education and experience, abilities of the applicant and equity with other team members. The hourly base salary range listed here is subject to change at any time, at the Company's discretion, and does not alter in any way the at-will nature of the employment relationship.
Stretto offers a competitive and comprehensive benefits package, along with opportunities for growth. We are an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
Associate II, Legal Claims Administration
Posted 24 days ago
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Job Description
Job Description
Stretto is looking to hire an Associate II in our Legal Claims Administration department. In this exciting role, you will learn in this fast-paced and dynamic part of our business, and successful employees will have the opportunity to pursue a career progression plan and transition into senior roles based on developed skills and competencies. A typical career path from the Associate II position would be a promotion to Senior Associate, then Director.the sky is the limit.
Position Summary: The Associate II will support case teams while also helping to manage projects and junior team members. The Associate II will work alongside counsel, financial advisors, and tax professionals to help administer large and complex Federal Equity and State-Court Receiverships, among other types of claim administration projects cases. We are hiring for this position to work in our Irvine, California or New York City office, on a hybrid schedule (2-3 days per week in the office).*
The Associate II will take direction from their manager and will assist with various projects to support the case teams. More specifically, this individual will be responsible for assisting in managing and maintaining public websites, online claim portals, processing of incoming documents, such as filed claims and W-9 forms, assisting in executing noticing projects, address research, and other data management tasks, responding to client and investor / creditor inquiries, assisting in connection with distribution projects and any other tasks or duties that may be required to help administer receivership or other LCA matters / cases / projects.
A Day in the Life of an Associate II:
- Interact with Case Teams, and various investors and creditors
- Collect, manage, and maintain large volumes of records in a database
- Assist in coordinating service of documents including large-scale mailings
- Maintain websites, calendars, and general case information
- Review contracts and other documents to extract relevant data
- Examine and assist in reconciling claim information
- Assist in managing address files, including address research
- Assist in developing and managing on-line claim portals
- Participate and support Case Team and client meetings
- Manage and provide support to investors and creditors by accurately responding to inquiries received via phone, email, chat, or mail, related to basic case information/status, claims, solicitation, and/or distributions
- Other projects or tasks as required by Case Teams
- Bachelor's Degree (preferred)
- Three years paralegal or similar experience in bankruptcy, receivership or other claims-related industry (preferred)
- Excellent attention to detail
- Good problem solving skills
- Excellent communicator and ability to work with people at all levels within and outside the company
- A professional, trustworthy individual with a high level of integrity
- Competitive pay
- Annual discretionary bonus plan for top performers
- 401K with generous matching
- Excellent and comprehensive health benefits
- Generous time off plan, including Sick and Parental Leave
- Department lunches provided a few times per month
- Ability to learn from the best in our industry, with opportunities to advance
(*Please note that this is an in-office position for the first two months of employment and then you will convert to a hybrid role 2-3 days per week in the office . We want you to train with and learn from your colleagues: the rest of the time you can work from home or continue to work in the office - your choice.)
The hourly pay range for this role is currently $28.50 - 32.50. The Company's salary ranges are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of various factors, including job-related skills, relevant education and experience, abilities of the applicant and equity with other team members. The hourly base salary range listed here is subject to change at any time, at the Company's discretion, and does not alter in any way the at-will nature of the employment relationship.
Stretto offers a competitive and comprehensive benefits package, along with opportunities for growth. We are an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
Vice President, Legal / Business Affairs Administration
Posted 4 days ago
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Job Description
Job Type
Full-time
Description
Position Title: VP, Film Business & Legal Affairs
Location: Burbank, CA
Reporting To: Head of Film Business & Legal Affairs
Legendary Entertainment is a leading media company with film (Legendary Pictures), television and digital (Legendary Television and Digital Media) and comics (Legendary Comics) divisions dedicated to owning, producing, and delivering content to worldwide audiences. Legendary has built a library of marquee media properties and has established itself as a trusted brand which consistently delivers high-quality, commercial entertainment including some of the world's most popular intellectual property. In aggregate, Legendary Pictures-associated productions have realized grosses of more than $20 billion worldwide at the box office. To learn more visit: .
Summary
Legendary Entertainment is seeking an experienced Vice President, Film Business & Legal Affairs to join our team. Reporting to the Head of Film Business & Legal Affairs, this role will provide critical business and legal affairs support across the lifecycle of our feature film projects, including development, production, and distribution. The ideal candidate will be a skilled negotiator with a deep understanding of the film industry and a strong track record of structuring and executing complex deals.
What You Will Do:
- Negotiate and structure key agreements across film development, production, and distribution, including talent, financing, co-financing, and distribution deals.
- Draft and finalize contracts to align with the studio's creative and financial objectives.
- Provide strategic legal and business affairs guidance, ensuring deals are structured effectively to support company goals.
- Collaborate with internal teams, including creative, production, marketing, finance, and distribution, to address legal and business issues and drive successful project execution.
- Analyze legal risks, ensure compliance with industry regulations, and develop solutions to mitigate potential challenges.
- Partner with external stakeholders, including talent representatives, studios, and financiers, to facilitate deal execution.
- Support the Business & Legal Affairs team by contributing to overall strategy and deal efficiency.
- JD from a top-tier law school is strongly preferred; admission to the California Bar is required.
- At least 10 years of experience in business and legal affairs within a film studio, major indie production company, or entertainment law firm.
- Extensive experience negotiating and closing deals related to development, production, talent, financing, and distribution.
- Strong understanding of intellectual property, copyright, and trademark matters in the entertainment industry.
- Exceptional drafting, analytical, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Strong collaboration and communication skills, with a demonstrated ability to work cross-functionally and build key industry relationships.
- A results-driven mindset with a focus on delivering high-quality business and legal affairs support to the studio.
More Information
Legendary Entertainment is an equal opportunity employer. Legendary Entertainment makes all employment decisions without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic or classification protected by law, except as may be permitted by law.
The anticipated annual base salary for this position is $80,000 to 230,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. Total rewards may include annual discretionary bonuses, short- and long-term incentives, and program-specific awards. Legendary Entertainment also provides a variety of benefits to employees, including health insurance coverage, employee wellness programs, life and disability insurance, a retirement savings plan, year-round paid holidays, and paid time off (PTO).
The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, market demands and indicators, specific and unique skills or training, level of education attained, certifications or other professional licenses held, and if applicable, the geographic location in which the applicant lives and/or from which they will be performing the job. The hiring salary range (amount) for this position applies to New York City and California.
Salary Description
180K - 230K
Receptionist for Law Office
Posted 21 days ago
Job Viewed
Job Description
We're hiring a Legal Receptionist, and you're definitely going to want to know about this role. Do these words resonate with you:
PEOPLE-ORIENTED - EMPATHETIC - PERSUASIVE- WARM - FOCUSED LISTENER -SOCIABLE - SERVICE ORIENTED - OPEN
If these words resonate with you, you're gonna love this role and being part of our team.
The duties of this job are primarily about making connections with other people.
Relationships are formed quickly, informally, and comfortably, in gaining the enthusiasm and cooperation of others. In this job, it is very important to connect with other people: you will meet new and different people on a day-to-day basis and need to quickly form relationships, build trust by exhibiting confidence and concern for others, and use those relationships to get work done.
Great attentiveness to other people is required: an ability to read other people, to listen to them, and to empathize with them. Much of the work centers around working with and through other people. The job involves persuading others through gaining an understanding of where they're coming from and using that information to bring them to your desired resolution. Communication is almost always of a "selling" rather than "telling" nature.
A lively enthusiasm is necessary. Personal interactions should generally be upbeat and cheerful, requiring someone who is warm, helpful, and friendly. Others must be put at ease and feel welcome.
There is some degree of a detail-oriented nature needed for this position, as there will be several "pots on the fire" at once, and a relatively quick pace is required to keep everything going smoothly. There will be a fair degree of difference from one day to the next, especially regarding personal interactions.
Responsibilities
Each day is different from the next, especially in personal interactions. Fast-paced environment with multiple projects going on simultaneously.
•Extremely socially focused, a great deal of attention is devoted to building and maintaining relationships. A warm, empathetic, and helpful approach is needed.
•Anything but routine decisions must not be made in a vacuum: it's very
•important to involve others in the process. Most of the information that
•must be collected before making a decision comes from other people:
•potential clients, colleagues, Attorneys.
•Communication should be energetic, lively, free-flowing, and informal. A
•very persuasive, "selling" communication is required at times.
•Highly collaborative position: Much time is spent working with others.
•Must quickly trust in others and be able to delegate easily, even with new people.
•Leadership is through building and maintaining strong relationships.
Qualifications
High school Diploma or equivalent
Experience:
•Office: 1 year (Required)
Work Location: In person
Mailroom Clerk - Law Office
Posted 24 days ago
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Job Description
Job description
Legal Management Group is a well-established law firm committed to delivering top-notch legal services to our clients. We are currently seeking a detail-oriented and organized individual to join our team as a Mailroom/Office Assistant. This position plays a crucial role in ensuring the efficient flow of incoming and outgoing mail and packages.
The majority of our clients communicate in Spanish. It would be beneficial if you could connect with them.
Responsibilities:
- Office Assistant/Mail Room: 3 years
- Sign for incoming registered or certified mail
- Sort mail by department, location, or category (e.g., bills, notices, personal)
- Stamp and record the date of receipt and sender's name
- Maintain records of incoming packages, including their weight, return address, and description
- Collect and prepare correspondence for mailing (e.g., applying appropriate stamps, verifying addresses)
- Correct and reforward misdirected mail
- Arrange for express delivery when needed
- Distribute mail to individuals or departments
- Track mailroom supplies (e.g., stamps, envelopes, address labels)
- Assist with other tasks and responsibilities as required by the Law Firm
- Proven experience in a mailroom or office assistant role
- Strong organizational and multitasking skills
- Attention to detail and accuracy in handling sensitive information
- Ability to work independently and collaboratively in a fast-paced environment
- Familiarity with mailroom equipment and procedures
- Excellent communication and interpersonal skills
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Front Desk Receptionist for Fast Paced Law Office
Posted today
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Job Description
The Law Offices of Samer Habbas & Associates, PC is seeking a Receptionist to join our dynamic team. The perfect candidate for this position will enhance the effectiveness of the firm by providing superior front desk and general office support. This position is full-time, Monday through Friday, at our beautiful offices located at the Irvine Spectrum. Responsibilities will include and are not limited to:
- Professionally manages a multi-line phone system with poise, ease and confidence
- Personable and professional in greeting all employees and guests (clients, candidates, vendors, etc.)
- Maintains a clean appearance of entrance area, front lobby, reception desk, breakroom, etc.
- Assists with file clerk duties such as scanning and labeling documents, etc.
- Validates parking tickets for business-related guests
- Maintains client confidence by keeping client/attorney information confidential
- Provides general office support; takes on new projects and initiatives as required
- 1-2 years of receptionist/front desk experience
- Superb communication etiquette (listening, verbal and written), and open to feedback and guidance
- Multi-line phone management skills a plus
- Strong interpersonal and relationship-building capabilities
- Collaborates well with others while independently motivated
- Customer-focused and willing to go above and beyond if necessary to meet the needs of the business/clients
- Approachable, personable, professional, and can navigate various personalities and situations with ease and confidence
- Proficient in Microsoft Office Suite, Google Workspace (and shipment procedures, a plus)
- Compensation $20.00 - $23.00 to start depending on experience
- Healthcare
- Retirement Plan (401k) & Profit Sharing
- Paid Time Off (PTO)
- Holidays
- Free Fitness Center Access
- Cellular Phone Allowance
The Law Offices of Samer Habbas & Associates, PC is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Law Office Looking for Experienced Litigation Paralegal Remote OK
Posted 3 days ago
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Job Description
Job Description
Law Office looking for an Experienced Paralegal. We are looking for a Paralegal who has experience responding to discovery, as well as working with attorneys to keep up with their case list.
If you speak Spanish that is a plus
If you have worked in Employment Law or Personal Injury that is a plus
Job can be remote or Hybrid
Law Firm- Office Site Manager
Posted today
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Job Description
This range is provided by IST Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $24.00/hr - $5.00/hr Overview IST Management is seeking a Law Firm- Office Site Manager in Chicago. Ideal candidates will have 2-3 years of management experience in a legal environment, and are familiar with mail services, court runs, and hospitality services. The Law Firm - Office Site Manager will be responsible for managing and fostering a professional and pleasant working environment, in addition to maintaining excellent client and employee relations. Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Pet Insurance, and Bonus Incentives Compensation: 24.00 - 25.00 an hour, based on work experience Hours of Operation: Monday through Friday, 8am - 5pm Who We Are In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list! You can check out istmanagement.com for more info on us! Responsibilities Job Responsibilities: Oversee up to 4 employees in mailroom and hospitality services on-site Mailroom services to include shipping/receiving relations with major carriers (USPS, UPS, Fedex, etc), the sorting and delivery of mail and packages throughout firm to appropriate personnel; preparing labels for shipping, outbound mail and packages upon request Hospitality services- maintaining site common areas and breakroom, conference room management, catering orders as needed, ordering supplies Maintain effective written and oral communications with clients and employees- and responding to special requests as needed to uphold client needs Prioritize work and deploy staff as required to ensure customer needs are met regarding on-time delivery of services and quality of work Prepare and distribute management reports/spreadsheets to the client in a timely and consistent manner Insure maximization of productivity through efficient use of standard operating procedures; Develop new procedures to improve the operation of the site and to lower operating costs; Manage, train and coach employees to develop a work environment that promotes high motivation and customer satisfaction; Take corrective action as necessary on timely basis and in accordance with company policy Qualifications Qualifications: High school diploma or equivalent (GED) is required Knowledge of supervisory techniques to manage, motivate and train employees Excellent computer skills Ability to communicate professionally both verbally and written with customers and other employees, both one-on-one and during meetings Must have attention to detail and critically think through and resolve problems; Must have customer service skills and be able to maintain a consistent, high level of service Must have ability to multi-task and prioritize Understanding of mail operations, package processing and working knowledge of various related equipment Ability to lift 50 lbs. with aid; A valid driver’s license IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Administrative Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at IST Management by 2x Sign in to set job alerts for “Office Manager” roles. 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