48 Local Businesses jobs in St. Charles

The Senior Account Executive manages the overall contract and relationship with existing complex clients and their consultants. This position is the owner of the strategic renewal plan, development of long term account strategy and leads the growth & retention of current clients. The Senior Account Executive is responsible for leading the identification of business solutions that meet client needs and incorporating such into the annual SPARC (Strategic Planning & Review Consultation) using their in depth knowledge and specialized expertise. They are also responsible for client retention, customer satisfaction and achieving corporate strategic goals relative to their book of business. The Senior Account Executive serves as the client expert and a resource for others within the organization. They share best practices to contribute to development of others and provide forward-thinking leadership designed to move the business forward and lead projects/corporate initiatives.
ESSENTIAL FUNCTIONS
Sales Ability/Selling: Uses influence & persuasion to gain the support & commitment of others. Advocates and uses relationship building to obtain support. Convinces others to take action. Negotiates skillfully in tough situations. Responds effectively to positions/reactions of others. Efficiently & effectively sells solutions. Uses structured training to educate and influence clients, customers, & consultants.
Maximizes Results: Systematically manages accounts to maximize results. Consistently meets or exceeds sales targets through personally controlling the critical aspects of the sales and delivery processes. Leads & coordinates overall team effort. Driven to win customers' attention and treats their business as an honor, never letting them feel taken for granted. Produces by increasing profitable sales to existing accounts. Concentrates on finding avenues to generate increased sales from established accounts.
Uses broad knowledge of multiple business areas and the marketplace to advance the organization's goals. Knows how the business works and how organization makes money. Keeps up with current and possible future policies, practices, innovations, and trends in the organization, with the competition, and in the marketplace. Conducts/Uses financial analysis to generate, evaluate, and act on strategic options and opportunities. Has clinical knowledge and can apply understanding in interactions with clients.
Customer Focus: Builds strong customer relationships & delivers customer-centric solutions. Gains insight into customer needs and helps ensure a better member experience. Identifies opportunities to benefit the customer. Builds/Delivers solutions that meet the customer's expectations. Builds and maintains effective customer relationships. Balances short & long term relationship needs to effectively execute renewal strategy & organic growth. Gains the confidence & trust of others through honesty, integrity, authenticity, & reliability.
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Is effective in a variety of communication settings. Attentively listens to others and adjusts message as needed. Adjusts to fit the audience and the message. Provides timely and accurate information to others. Promotes customer relations by soliciting feedback both internally and externally. Proactively anticipates communication needs in order to remove ambiguity.
Manages Complexity: Makes sense of complex, high quantity, & sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations. Acquires data from multiple sources and collaboratively works cross functionally when solving problems and creating solutions. Uncovers root cause of issue. Evaluates risks/benefits of different solution options. Anticipates & balances the needs of multiple stakeholders, recognizing & addressing different communication styles. Secures & deploys resources effectively & efficiently.
QUALIFICATIONS
Bachelor's degree in related field or 14+ years of experience.
8+ years of relevant experience with Bachelor's degree or Master's degree with 6+ years relevant experience.
Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.
Strong Project management skills.
Superior verbal and written communication and presentation skills.
Ability to negotiate, lead others, organize, analyze and interpret information.
Ability to travel as needed to meet goals.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

The Senior Account Executive manages the overall contract and relationship with existing complex clients and their consultants. This position is the owner of the strategic renewal plan, development of long term account strategy and leads the growth & retention of current clients. The Senior Account Executive is responsible for leading the identification of business solutions that meet client needs and incorporating such into the annual SPARC (Strategic Planning & Review Consultation) using their in depth knowledge and specialized expertise. They are also responsible for client retention, customer satisfaction and achieving corporate strategic goals relative to their book of business. The Senior Account Executive serves as the client expert and a resource for others within the organization. They share best practices to contribute to development of others and provide forward-thinking leadership designed to move the business forward and lead projects/corporate initiatives.

ESSENTIAL FUNCTIONS
Sales Ability/Selling: Uses influence & persuasion to gain the support & commitment of others. Advocates and uses relationship building to obtain support. Convinces others to take action. Negotiates skillfully in tough situations. Responds effectively to positions/reactions of others. Efficiently & effectively sells solutions. Uses structured training to educate and influence clients, customers, & consultants.
Maximizes Results: Systematically manages accounts to maximize results. Consistently meets or exceeds sales targets through personally controlling the critical aspects of the sales and delivery processes. Leads & coordinates overall team effort. Driven to win customers' attention and treats their business as an honor, never letting them feel taken for granted. Produces by increasing profitable sales to existing accounts. Concentrates on finding avenues to generate increased sales from established accounts.
Uses broad knowledge of multiple business areas and the marketplace to advance the organization's goals. Knows how the business works and how organization makes money. Keeps up with current and possible future policies, practices, innovations, and trends in the organization, with the competition, and in the marketplace. Conducts/Uses financial analysis to generate, evaluate, and act on strategic options and opportunities. Has clinical knowledge and can apply understanding in interactions with clients.
Customer Focus: Builds strong customer relationships & delivers customer-centric solutions. Gains insight into customer needs and helps ensure a better member experience. Identifies opportunities to benefit the customer. Builds/Delivers solutions that meet the customer's expectations. Builds and maintains effective customer relationships. Balances short & long term relationship needs to effectively execute renewal strategy & organic growth. Gains the confidence & trust of others through honesty, integrity, authenticity, & reliability.
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Is effective in a variety of communication settings. Attentively listens to others and adjusts message as needed. Adjusts to fit the audience and the message. Provides timely and accurate information to others. Promotes customer relations by soliciting feedback both internally and externally. Proactively anticipates communication needs in order to remove ambiguity.
Manages Complexity: Makes sense of complex, high quantity, & sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations. Acquires data from multiple sources and collaboratively works cross functionally when solving problems and creating solutions. Uncovers root cause of issue. Evaluates risks/benefits of different solution options. Anticipates & balances the needs of multiple stakeholders, recognizing & addressing different communication styles. Secures & deploys resources effectively & efficiently.

QUALIFICATIONS
Bachelor's degree in related field or 14+ years of experience.
8+ years of relevant experience with Bachelor's degree or Master's degree with 6+ years relevant experience.
Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.
Strong Project management skills.
Superior verbal and written communication and presentation skills.
Ability to negotiate, lead others, organize, analyze and interpret information.
Ability to travel as needed to meet goals.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Account Management (IC) Sr. Manager is responsible for leading the strategic direction of a book of clients as well as providing leadership to the dedicated client account team. The Sr. Manager will also take on direct client-facing responsibilities to help with overall retention and strategic organizational goals. This role is accountable to ensure service excellence on behalf of their clients across all Express Scripts departments and serves as an escalation point for clients and internal teams. The Director works with the team to proactively monitor and identify pharmacy trends to recommend appropriate solutions to clients. Responsibilities include, but are not limited to, ensuring team proactively delivers and communicates the effectiveness of Express Scripts and Cigna core services, monitor trends, coordinates timely issue resolution and drive service excellence. The primary measures of performance are outlined in the annual business scorecard by way of client satisfaction, client retention results and new solutions margin expansion.

ESSENTIAL FUNCTIONS

• Coach, mentor and support the development of a team of sales job family roles.
• Drive service excellence on behalf of their individual book of business and business division; proactively support, supervise and oversee the team to ensure day-to-day core service deliverables are met and contributes to the strategic planning for client renewal and retention strategies.
• Serve as a point of escalation for the team on issues of service breakdown or operational concern; act as a liaison to the various internal partners to ensure efficient, effective resolution; provide proactive consultation related to service opportunities. Identify and champion process improvement initiatives when applicable to support client growth and retention.
• Translate broad theories and strategies into clear, actionable objectives; champion cross functional initiatives; communicate progress and key milestones to appropriate internal partners and key divisional business leaders
• Works with internal and external business partners to ensure that account expectations are met.
• Actively engage and support in new sales opportunities.
• Stays abreast of marketplace trends and competitive landscape in order to best position retention and growth efforts across the team and division

QUALIFICATIONS

• College degree in business or equivalent work experience
• At least 10 yrs relevant experience namely in an Account Management, Service, or Sales function to include 5 - 7 years management or leadership experience required
• Ideal candidate has experience leading teams and cross functional work groups in person and remotely.
• Proficient PC skills including Microsoft Word, Excel, and PowerPoint
• Knowledge of the PBM industry
• Superior verbal and written communication skills are essential
• Negotiating and strong leadership skills are essential
• Developed organizational, analytical, interpretative and time management skills
• Travel required to support divisional strategic planning initiatives and client related meeting as needed.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Senior Account Executive manages the overall contract and relationship with existing complex clients and their consultants. This position is the owner of the strategic renewal plan, development of long term account strategy and leads the growth & retention of current clients. The Senior Account Executive is responsible for leading the identification of business solutions that meet client needs and incorporating such into the annual SPARC (Strategic Planning & Review Consultation) using their in depth knowledge and specialized expertise. They are also responsible for client retention, customer satisfaction and achieving corporate strategic goals relative to their book of business. The Senior Account Executive serves as the client expert and a resource for others within the organization. They share best practices to contribute to development of others and provide forward-thinking leadership designed to move the business forward and lead projects/corporate initiatives.

ESSENTIAL FUNCTIONS
Sales Ability/Selling: Uses influence & persuasion to gain the support & commitment of others. Advocates and uses relationship building to obtain support. Convinces others to take action. Negotiates skillfully in tough situations. Responds effectively to positions/reactions of others. Efficiently & effectively sells solutions. Uses structured training to educate and influence clients, customers, & consultants.
Maximizes Results: Systematically manages accounts to maximize results. Consistently meets or exceeds sales targets through personally controlling the critical aspects of the sales and delivery processes. Leads & coordinates overall team effort. Driven to win customers' attention and treats their business as an honor, never letting them feel taken for granted. Produces by increasing profitable sales to existing accounts. Concentrates on finding avenues to generate increased sales from established accounts.
Uses broad knowledge of multiple business areas and the marketplace to advance the organization's goals. Knows how the business works and how organization makes money. Keeps up with current and possible future policies, practices, innovations, and trends in the organization, with the competition, and in the marketplace. Conducts/Uses financial analysis to generate, evaluate, and act on strategic options and opportunities. Has clinical knowledge and can apply understanding in interactions with clients.
Customer Focus: Builds strong customer relationships & delivers customer-centric solutions. Gains insight into customer needs and helps ensure a better member experience. Identifies opportunities to benefit the customer. Builds/Delivers solutions that meet the customer's expectations. Builds and maintains effective customer relationships. Balances short & long term relationship needs to effectively execute renewal strategy & organic growth. Gains the confidence & trust of others through honesty, integrity, authenticity, & reliability.
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Is effective in a variety of communication settings. Attentively listens to others and adjusts message as needed. Adjusts to fit the audience and the message. Provides timely and accurate information to others. Promotes customer relations by soliciting feedback both internally and externally. Proactively anticipates communication needs in order to remove ambiguity.
Manages Complexity: Makes sense of complex, high quantity, & sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations. Acquires data from multiple sources and collaboratively works cross functionally when solving problems and creating solutions. Uncovers root cause of issue. Evaluates risks/benefits of different solution options. Anticipates & balances the needs of multiple stakeholders, recognizing & addressing different communication styles. Secures & deploys resources effectively & efficiently.

QUALIFICATIONS
Bachelor's degree in related field or 14-18 years of experience.
8-12 years of relevant experience with Bachelor's degree or Master's degree with 6-10 years relevant experience.
Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.
Strong Project management skills.
Superior verbal and written communication and presentation skills.
Ability to negotiate, lead others, organize, analyze and interpret information.
Ability to travel as needed to meet goals.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Account Manager is responsible for ensuring clients and patients receive superior service. Key member of the core client account team is responsible for overall satisfaction and retention of assigned book of business. Manages the day-to-day client relationship. Accountable for core service delivery for clients working cross-functionally with all operational. The Account Manager proactively reviews performance metrics to promote client satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed clients needs and expectations. Collaborates with Account Directors on client activity, expectations, and service needs.
ESSENTIAL FUNCTIONS
Manages day to day client relationships through comprehensive knowledge of client's benefit plan and product offerings.
Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services.
Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, product upsells, new groups, terminations and escalated issues.
Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and quality standards.
Lead client centric team meetings to review operational performance against client's expectations and needs.
Presentation of operational performance metrics to clients on a monthly and/or quarterly basis to show specific performance measures in comparison with the book of business to promote client satisfaction, client retention and upsell opportunities.
QUALIFICATIONS
Bachelor's degree in related field or 11+ years of experience.
5+ years relevant experience
Excellent PC skills including Microsoft Office and Internet experience.
Excellent verbal and written communication and presentation skills.
Strong analytical and problem solving skills.
Strong focus on book of business client satisfaction and client retention results.
Demonstrated ability managing projects, utilizing proven project management processes.
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
Ability to travel overnight up to 20%.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

The Account Manager is responsible for ensuring clients and patients receive superior service. Key member of the core client account team is responsible for overall satisfaction and retention of assigned book of business. Manages the day-to-day client relationship. Accountable for core service delivery for clients working cross-functionally with all operational. The Account Manager proactively reviews performance metrics to promote client satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed clients needs and expectations. Collaborates with Account Directors on client activity, expectations, and service needs.
ESSENTIAL FUNCTIONS
Manages day to day client relationships through comprehensive knowledge of client's benefit plan and product offerings.
Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services.
Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, product upsells, new groups, terminations and escalated issues.
Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and quality standards.
Lead client centric team meetings to review operational performance against client's expectations and needs.
Presentation of operational performance metrics to clients on a monthly and/or quarterly basis to show specific performance measures in comparison with the book of business to promote client satisfaction, client retention and upsell opportunities.
QUALIFICATIONS
Bachelor's degree in related field or 11 to 14 years of experience.
5-8 years relevant experience
Excellent PC skills including Microsoft Office and Internet experience.
Excellent verbal and written communication and presentation skills.
Strong analytical and problem solving skills.
Strong focus on book of business client satisfaction and client retention results.
Demonstrated ability managing projects, utilizing proven project management processes.
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
Ability to travel overnight up to 20%.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

The Account Manager is responsible for ensuring clients and patients receive superior service. Key member of the core client account team is responsible for overall satisfaction and retention of assigned book of business. Manages the day-to-day client relationship. Accountable for core service delivery for clients working cross-functionally with all operational. The Account Manager proactively reviews performance metrics to promote client satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed clients needs and expectations. Collaborates with Account Directors on client activity, expectations, and service needs.

ESSENTIAL FUNCTIONS

Manages day to day client relationships through comprehensive knowledge of client's benefit plan and product offerings.

Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services.

Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, product upsells, new groups, terminations and escalated issues.

Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and quality standards.

Lead client centric team meetings to review operational performance against client's expectations and needs.

Presentation of operational performance metrics to clients on a monthly and/or quarterly basis to show specific performance measures in comparison withthe book of business to promote client satisfaction, client retention and upsell opportunities.

QUALIFICATIONS

Bachelor's degree in related field or 11+ years of experience.

5+ years relevant experience

Excellent PC skills including Microsoft Office and Internet experience.

Excellent verbal and written communication and presentation skills.

Strong analytical and problem solving skills.

Strong focus on book of business client satisfaction and client retention results.

Demonstrated ability managing projects, utilizing proven project management processes.

Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.

Ability to travel overnight up to 20%.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

**Overview**
As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility, is excited to announce the opening of a Client Account Coordinator!
The Client Account Coordinator will be responsible for the accounting administrative functions within Fleet Management. Those functions include, but are not limited to, researching billing questions and contacting customers on accounts receivable balances. In addition, the Client Account Coordinator will be the main point of contact for accounts receivable and billing questions for the local sales teams, administrative offices and external customers. The ideal candidate is a team player who is detail-oriented, organized and has the ability to develop relationships while displaying excellent customer service.
This is a full-time remote position that will allow you to work 100% from your home residence in the Greater St. Louis Metropolitan area. The schedule for position is Monday through Friday 8 a.m. to 5 p.m. CST.
The pay range for this position is $20.63 to $22.12 per hour. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business and organizational needs.
Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more!
**Company Overview**
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 750,000 vehicles and growing at 6 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it's also great for employees. Our operations center is located at 2281 Ball Dr. St. Louis, MO 63146.
**Responsibilities**
+ Research and contact customers on accounts receivable balances on a daily basis via phone and email to obtain payment and negotiate a payment plan when necessary.
+ Act as a subject matter expert for billing and AR by providing timely and accurate responses to escalated issues/questions from both the local office and customers
+ Identify customers that are in a risky position and provide problem resolution when needed
+ Pro-actively escalate problem accounts to AR Supervisor, AR Manager, and group Finance Managers based on risk / equity position, amount of past due and bad debt impact
+ Complete detailed account reconciliations and apply payments to ensure all rules of asset backed financing are followed
+ Perform account maintenance in PeopleSoft AR in compliance with accounting policies
+ Partner with other departments and local offices to research and process billing and accounting transactions
+ Review, research, and clear AR balance sheet accounts
+ Manage banking information of customers for automatic and manual electronic funds transfers
+ Other duties as assigned
_#LI-REMOTE_
**Qualifications**
+ Must be 18 years of age or older
+ Must currently live in the Greater St. Louis Metropolitan area
+ Minimum 2 years accounting, billing or AR experience
+ Minimum 2 years customer service experience
+ Accounting Software knowledge preferred (Quickbooks, PeopleSoft Financials, etc)
+ Some college coursework in Accounting or Business preferred
+ Intermediate proficiency with MS Excel
+ Must have the ability to meet all work from home technical requirements
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Competency Based Qualifications:
+ Executing
+ Customer Service
+ Detail-Oriented
+ Problem Solving
+ Communication
+ Resilience
Work from Home (WFH) Requirements:
+ Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
+ High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as )
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ( ) to contact us about your interest in employment.

A DAY IN THE LIFE OF A BUSINESS DEVELOPMENT MANAGER

As a Business Development Manager, you collaborate with internal and external teams to develop and execute a successful sales strategy that grows a local book of business and provides customized solutions for clients. You identify, build, and maintain strong relationships with key decision-makers while staying up to date with industry trends and regulations. Your dynamic personality leaves a lasting impression as you promote brand awareness and generate leads by attending conferences, tradeshows, and other events.

You have a genuine desire to address the ever-changing needs of clients, so you assist in creating strategies to improve efficiency, provide outstanding customer service, and offer innovative solutions. In partnership with Operations, National Sales, and other departments, you effectively manage the regional sales process from prospecting to closing to expand our customer base. Your ability to build relationships with internal and external teams results in a pipeline of new business opportunities and revenue growth through short/long-term sales cycles.

QUALIFICATIONS

• Proven track record of achieving or exceeding sales targets, preferably with solution-based sales experience
• Ability to build relationships at all levels of an organization, from reception to facilities/safety to C-Suite
• Collaborative team player with a "We before Me" mindset
• Excellent verbal and written communication skills
• Valid driver's license required

Do you have an entrepreneurial spirit? Are you self-motivated and persistent? Do you have strong, professional relationship-building skills? Can you provide great customer service? If so, you may be perfect for this position!

First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Third party resume submissions not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.

Subject to Federal, State and Local laws, regulations and/or ordinances, applicant must be able to pass Background Check and Pre-employment Drug Screen.