19 Local Government jobs in Evergreen Park
Specialist - State & Local Government Affairs
Posted today
Job Viewed
Job Description
Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we take bold action. And our Government, Corporate and Environmental Affairs team are the driving force behind our efforts to make change happen! By working closely with the US government and coordinating grassroots advocacy efforts, our Corporate and Government Affairs team represents United on public policy and legislative issues. And our Environmental Affairs team is equally working hard to shape an environmentally sustainable future. Together these teams advocate for a cleaner, safer, and more optimistic future for our airline, our employees, and the millions of customers we serve all around the globe.
**Job overview and responsibilities**
This position serves to plan, coordinate and execute activities supporting management and execution of government affairs and civic programs that enhance the company's position. Additionally, to provide support to the VP - State and Local Government Affairs and the entire team across the country with various priorities and objectives.
+ **Support execution of government affairs and civic programs**
+ Provide research, analytical, and management capabilities to support the successful execution of key corporate and government affairs projects
+ Answer and execute requests for sponsorships or donations
+ Assist in budget administration, including follow-up/tracking of results
+ Provide logistics and event management
+ Support political spending, compliance reporting, and political advocacy
+ Complete vetting process for nonprofit sponsorship requests
+ Exercises judgment to prioritize and make decisions
+ Continually seek to identify and employ methods to improve existing processes to help streamline work and efficiency
+ **Provide confidential, high level and key administrative support**
+ Prepare general correspondence, memoranda, and some basic presentation materials
+ Screen telephone calls and visitors: may screen e-mail correspondence
+ Process invoices, expense reports, and travel donations
+ Resolve routine inquiries
+ Schedule and maintain calendar of appointments, meetings, and travel itineraries
+ Complete projects as assigned and demonstrate ability to handle multiple tasks with minimal supervision
+ Interface with all departments within the company and represent the respective leadership team in a highly professional manner
+ Communicate effectively and professionally with internal and external customers
+ Other duties include assisting in development of briefing materials, updating calendars, sending correspondence, and other administrative assistance as needed
+ **Provide customer assistance for key corporate, civic and government affairs customers traveling on United**
+ Assist with customer travel issues; handle customer inquiries and resolve complaints (customer interactions will vary from the routine to the highly sensitive), determine the best course of action based on company policy, all applicable federal, state and local laws, and the best interest of the customer to influence the intent to fly United again
+ Work closely with Customer Care Department, Reservations, local airport officials in determining appropriate action for these customer travel issues
+ Issue and administer travel funds (including certificates and ATP's) for external partners and assist with reservations and ticketing as needed
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree or 4 years of relevant work experience
+ Minimum 2-4 years' experience in an office manager role
+ Ability to prioritize and meet strict deadlines
+ Organize and manage projects and workflow
+ Pays attention to detail
+ Ability to interact professionally with high-level executives on a daily basis
+ Oral and written communication
+ Microsoft Office - PowerPoint, Excel, Access
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Bachelor's degree in Business or similar field
+ 2 years' experience in state and local govt
The base pay range for this role is $64,885.00 to $84,514.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.
Director - Management Consulting - State & Local Government
Posted today
Job Viewed
Job Description
Management Consulting
**Travel Required** **:**
Up to 25%
**Clearance Required** **:**
None
**What You Will Do:**
**Client Relationship Management and Engagement Delivery**
- Actively manage a portfolio of state and local government client engagements and consulting staff, ensuring all contractual targets and deliverables are met
- Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements with state health agencies
- Drive quality and standards of work product; ensure superior engagement quality tailored to state health technology-specific challenges such as infrastructure modernization, operational efficiency, and regulatory compliance.
- Maintain strong relationships with executives at state health departments, including division, branch, and program levels.
- Develop and instill best practices across consulting engagements.
- Maintain and promote compliance with contractual, regulatory, and internal policy requirements specific to state programs and initiatives.
- Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters.
**New Business Development**
- Serve as a thought leader in the state health agency consulting domain and assist in building the Guidehouse brand
- Leverage the firm's existing relationships to expand existing client relationships and develop new opportunities.
- Serve as the lead executive for new business opportunities, focusing on system modernization, digital transformation, and operational improvements.
- Serve as a content expert for client challenges, including funding strategies, technology integration, and process optimization.
- Be personally engaged in and accountable for growing the consulting practice at a rate of $5M+ in annual new business for the firm.
**Consulting Staff Leadership**
- Direct line management for consultants assigned to regional state and local government client engagements.
- Career development, advocacy for, recruitment of, and retention of members of the consulting team.
- Training and onboarding of new consultants with a focus on state health
specific skills and expertise.
- Contribute to the development of a positive and performance-oriented culture across the state and local government practice.
**What You Will Need:**
- Bachelor's degree, preferably public administration, business administration, or a related field.
- 10+ years of total experience, including industry, research, or consulting experience, excluding internships, part-time roles, co-ops, fellowships, and academic research.
- 10+ years of experience supporting state health agencies
- 5+ years of experience leading consulting engagements
- Existing strong relationships with health agency leaders
- Demonstrated ability to lead new business pursuits and proposals
- Excellent program/project management skills with demonstrated experience leading large multi-disciplinary teams
- Demonstrated ability to establish and maintain strong business relationships with senior executive clients in the state health sector.
- Well-rounded leadership skills to provide strategic, analytical, and operational direction to teams.
**What Would Be Nice To Have:**
- Master's degree, preferably public administration, or business administration.
The annual salary range for this position is $79,000.00- 298,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
**What We Offer** **:**
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
+ Medical, Rx, Dental & Vision Insurance
+ Personal and Family Sick Time & Company Paid Holidays
+ Position may be eligible for a discretionary variable incentive bonus
+ Parental Leave and Adoption Assistance
+ 401(k) Retirement Plan
+ Basic Life & Supplemental Life
+ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
+ Short-Term & Long-Term Disability
+ Student Loan PayDown
+ Tuition Reimbursement, Personal Development & Learning Opportunities
+ Skills Development & Certifications
+ Employee Referral Program
+ Corporate Sponsored Events & Community Outreach
+ Emergency Back-Up Childcare Program
+ Mobility Stipend
**About Guidehouse**
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
_Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._
Customer Account Executive - State & Local Government (SLED)
Posted 3 days ago
Job Viewed
Job Description
About AvePoint: Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!About AvePoint Public Sector:Founded in 2001, AvePoint Public Sector serves over 1,000 customers in 49 out of the 50 states, including 400 local governments and municipalities, every cabinet of the federal government, and all four branches of the DoD. As a result of our continued focus on winning in the regulated industries, our team has the ability to accelerate deal cycles by leveraging many state term contracts and FedRAMP authorization leading to significant growth opportunities across our four primary markets: State and Local Government, Federal Governance, and Higher Education and K-12. AvePoint is excited to provide the opportunity for Account Executive-SLED who is energized about a B2B enterprise sales role that has high return on strategic prospecting efforts, is interested in selling industry recognized products, and thrives in a sales environment that has positive competition, limited "red tape" and ample resources to enable you to be the best business development professional you can be and maximize your earning potential. You should apply for this role if you are experienced participating in a team-selling environment and have assumed the ownership role for an assigned, geographic accounts and territory. As our Account Executive-SLED, you will be driving the identification and qualification of opportunities, developing and executing account & opportunity plans leading to the generation of software license, maintenance and services revenues. In addition, the AE will facilitate and maintain successful relationships with customers, which will be measured by their reference ability, customer satisfaction levels and increased revenue levels. What your day to day will look like: Developing new prospects and expanding existing accounts Using consultative selling techniques to teach customers about their industry and offer insights and perspectives on IT needs that are fulfilled by our solutions Using competitive analysis to educate customers on the value of our solutions Continuously pursuing quota goals by working directly with the customer during negotiations Working with a virtual account team to deploy the customer engagement lifecycle, that include; Marketing for lead generation, Business Development Representatives for lead qualification, Pre-sales Engineers for technical support, and Customer Success Managers for renewals after the initial sale. Attending and participating in customer team meetings and communicating regularly with professional services and engineering staff to ensure customer satisfaction Leveraging existing industry partnerships to grow AvePoint's presence in your region and establishing proactive relationships with influential people, both with the customer and other third parties Handling post-sales support issues for customers, e.g. escalation of support calls, identifying additional training needs, etc. OK, I'm interested. is this the job for me? We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers.As an AE, you are tasked with bringing in new business with our largest customers. You need to be highly competitive and a strategic thinker with the ability to spot new opportunities that generate revenue. You are someone who has a strong sense of urgency and accountability to execute the full sales cycle, and you take pride in seeing your hard work and strategy development pay off when you see the final results. Other qualities you'll need to be a fit for this role include: Education and Experience University degree Prior experience selling into SLED a plus! 5+ years of enterprise software sales experience Exposure to virtual account team selling environment Executive level relationship selling experience General familiarity with selling methodologies and processes Soft SkillsAccountability Sense of urgency Collaborative Highly competitive Strong work ethic Benefits We OfferCompetitive market-based compensation (salary + commission) Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC Unlimited PTO Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Senior Vice President, Public Policy & Advocacy (Chicago)
Posted 3 days ago
Job Viewed
Job Description
The Senior Vice President, Public Policy & Advocacy, in partnership with the President & Chief Executive Officer (CEO), develops and manages Thresholds' federal, state, and local public policy priorities, advocacy strategies, and government relations activities to improve access to mental health and substance use care, affordable housing, and other essential public services. This position reports directly to the President & CEO; and is part of the agency's C-Suite team.
Essential Duties & Responsibilities
- Develops concrete public policy initiatives in partnership with clinical and program leadership across the agency to advance access to care and affordable housing, address disparities in access to treatment and housing, and to achieve the goals of the agency's strategic plan.
- Develops public policy expertise in mental health and substance use care, Medicaid, affordable housing, homeless outreach services, and budget policy.
- Develops and implements Thresholds' government relations activities at the state, local and federal levels including public policy analysis, grassroots mobilization, lobbying, budget and funding analysis and advocacy, and public education/communications.
- Serves as Thresholds' principal staff on state policy, legislative and budget issues. Directly responsible for all communications with state legislators, and agency officials and staff, including the Governor's office.
- Represents Thresholds at various meetings and forums, and acts as an agency representative with our numerous trade associations and other partners.
- Leads coalition efforts across the state to support Thresholds-led advocacy initiatives, as well as those of our partner organizations.
- Supports the President & CEO interactions with various state agencies; including Illinois Departments of Healthcare and Family Services, Corrections, Human Services, Office of the Governor, and others on mental health-related public policy development and funding.
- Produces public policy-related external communications, including public policy briefs, fact sheets and other materials to support public policy priorities.
- In partnership with the Chief Communications Officer, along with other Thresholds staff, develops and implements grassroots and grasstops engagement and mobilization strategies to improve access to mental health and substance use care, affordable housing, and human services.
- Cultivates strong working relationships with partner organizations, and works to nurture other advocates, including people with lived expertise, across the state.
- Manages outside relationships with lobbyists and consultants.
- Assists with agency-wide activities as needed, including rallies, benefits, campaigns, etc.
- Assists with other related agency activities as directed.
- Performs other related duties as assigned.
Duties & Responsibilities Related
- Overall, travel is required 25% of the time.
- Typically required to travel to Springfield IL during legislative sessions (January-May); or based on specific need.
- Estimated number of trips to Springfield, IL annually is ~10.
- Periodic travel to Washington, DC is also required on an as needed basis.
- Typically, also required to present or share in presenting at local, state and national conferences.
- Occasionally provides agency-based training as needed.
Education
- Bachelor's degree in policy or political science preferred.
Experience
- Five+ (5+) years of experience in a related public policy or government affairs position(s) preferred.
- Demonstrated knowledge of mental health, civil rights and healthcare policy preferred.
- Public policy familiarity and expertise in mental health and substance use care, affordable housing, homeless outreach services, and budget policy preferred.
- Demonstrated experience with lobbying, grassroots organizing, and statewide government preferred.
- Strong computer skills, including comprehensive knowledge of Microsoft Office products. May also be required to have knowledge or learn other pertinent software products.
What sets Thresholds apart:
- Competitive Pay: $150,000.00 - $80,000.00
- Based upon education and experience
- Generous PTO
- Dental insurance, vision insurance,4 medical insurance plans
- 403(b) retirement plans with 3% employer match
- Robust employee assistance program (EAP)
- Mileage reimbursement
- Cell phone reimbursement (up to 50/month)
- Public service loan forgiveness
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.
#LI-JP1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Public Sector Campaign Manager
Posted 24 days ago
Job Viewed
Job Description
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Position Description: Okta is looking for a Public Sector Campaign Manager to act as a quarterback across the marketing team, driving pipeline-producing integrated campaigns specifically for key buyers and influencers within the Public Sector segment. We are a fast-moving company, so our future Public Sector Campaign Manager needs to be quick on their feet and able to manage multiple critical projects without missing a beat, ensuring campaigns are delivered on time and within budget. This is a unique opportunity for a proven demand generation professional who wants to join a company of passionate employees designing and delivering awesome products to thousands of happy Public Sector customers. Job Duties and Responsibilities: Develop and deliver breakthrough ideas and innovative, integrated campaigns to reach key public sector personas throughout the buyer's journey, including both cross-sell and upsell opportunities within our current Public Sector customers. Turn Public Sector expansion goals and objectives into scalable, actionable integrated marketing plans that deliver measurable results. Quarterback across the entire marketing team (digital, field, product marketing, web, marketing ops, enablement, PR, online, email, database, etc.) to ensure high-quality and timely campaign development and execution tailored for the Public Sector. Manage and own the Public Sector campaign pipeline for effectiveness and results. Collaborate with Partner Marketing to ensure Public Sector campaigns can be leveraged by ISV and/or Channel partners relevant to the government and education markets. Collaborate with field marketing to ensure that Public Sector sales is ready to catch campaigns as they launch, providing necessary enablement and resources. Communicate effectively and often to ensure all stakeholders, including Public Sector sales and leadership, are aligned on campaign objectives and progress. Coordinate campaign implementation schedules to ensure Public Sector campaigns are loaded on time and appropriate contact management strategies for government and education audiences are in place. Research new vendor and program opportunities that generate leads at target CPLs, with a focus on Public Sector-specific channels and events. Implement testing methodologies (A/B) to continually improve overall Public Sector initiatives, optimizing for engagement and conversion within government agencies and educational institutions. Analyze Public Sector campaign results and optimize to increase engagement, lead quality, conversion rates, program performance, and the effectiveness of marketing spend within this unique segment. Minimum REQUIRED Knowledge, Skills, and Abilities: Ideal candidates have 5+ years of experience in B2G (Business-to-Government) demand generation. Marketing experience in a role managing ROI-driven, multi-channel marketing campaigns targeted at Public Sector customers, as well as a strong background working closely with cross-functional teams. Strong understanding of demand generation and a track record of owning Public Sector customer campaigns and driving success. Knowledge of database marketing initiatives and practices specific to Public Sector data and compliance. Track record for delivering under tight deadlines in a fast-paced environment. Highly self-motivated, ability to work independently and as part of a team. Ability to thrive in a dynamic, fast-paced environment where you may have to wear multiple hats. Ability to work well in a fast-paced environment while managing multiple initiatives, particularly those with unique Public Sector requirements. Proven communication, organizational, and time management skills. Excellent writing and presentation skills, with the ability to tailor messaging for Public Sector audiences. Proficiency in Excel, PowerPoint, Salesforce. Marketo and Tableau a plus. College degree or equivalent experience. Okta is an Equal Opportunity Employer. #LI-Hybrid Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: . The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between: $128,000 — $92,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: The annual OTE (On Target Earning) range for this position for candidates located in Canada is between: 114,000 — $1 2,000 CAD What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at #J-18808-Ljbffr
Senior Product Marketing Manager - Public Sector
Posted today
Job Viewed
Job Description
Posting Type
Hybrid
Job Overview
As the Senior Product Marketing Manager for the Public Sector, you will be part of the team developing our go-to-market strategies for one of our fastest growing customer segments that spans government and quasi-governmental entities in the United States and globally. You will be responsible for developing messaging and positioning, as well as working with a cross-functional team to execute on marketing strategies.Job Description and Requirements
Job Responsibilities
Messaging and positioning
Develop impactful persona and segment-based messaging, value propositions, and supporting collateral that describe the unique benefits of the offering for your segment.
Lead customer interviews and messaging verification sessions.
Go-to-market planning and execution
Effectively represent Relativity at industry conferences and lead sessions at Relativity Fest and other owned conferences
Partner with demand generation to develop strategies to promote key messages and contribute to demand generation and influence goals
Develop event strategies and support and manage key conferences and events including speaker selection, content reviewers, messaging support, and related event staff management.
Content Development
Champion the buyer's journey and map digital content and assets to appropriate stages for a great user experience and campaign optimization.
Develop content such as customer presentations, sales enablement materials, case studies, sales plays, videos, eBooks, infographics, and blog posts.
Market Research
Work hand in hand with our sales leaders and front-line sales and success reps to understand how our messaging and content is resonating in the field, including attending and participating in sales meetings
Understand and share industry, competitor, and customer behavior trends.
Minimum Qualifications
7-10 years of B2B software or services product marketing, product management, or similar experience
2-3 years of work experience in or with legal departments in the public sector
Strong written and verbal communication skills.
Demonstrated leadership, problem solving and decision-making skills.
Demonstrated ability to lead cross-functional teams.
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$130,000 and $196,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Principal, Technical Success Manager - Public Sector
Posted 1 day ago
Job Viewed
Job Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
Principal, Technical Success Manager - Public Sector
Why We Have This Role
The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful individuals to join our team who aren't afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. We have impressive members on this team, and are always looking for more amazing talent!
How You'll Find Success
Technical Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product. In this role, you will work with clients to understand the customers programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. Technical Success Managers work in a post-sales capacity that directly contributes to the long-term success of our customers' programs, and deepen relationships with the clients they support. As a Technical Success Manager, you should both be a tech-savvy professional and someone who excels at nurturing relationships to deliver exceptional client service. You'll be responsible for both leading indicators on adoption/maturity
How You'll Grow
-
Enhance your software platform knowledge and technical troubleshooting skills
-
Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers
-
Develop critical customer relationship and communication skills to develop impactful, trusted relationships
Things You'll Do
-
Drive Customer Adoption and Optimize Programs
-
Build, configure, and execute services that align to client objectives, strategic goals, maximizing client value
-
Leverage customer usage data to deliver actionable insights & recommendations
-
Develop a deep understanding of Qualtrics' service offerings to meet client needs, guiding them through use cases to drive program maturity.
-
Establish and maintain multi-level stakeholder relationships to ensure customer health and support.
-
Serve as a platform expert, advising clients on high-value usage and translating customer goals into tailored recommendations.
-
Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact.
-
Drive adoption of key platform features through demos and proof of concepts, leveraging best practices for implementation.
-
Collaboration & Cross-Functional Partnerships
-
Collaborate with Sales and Services teams to develop meaningful client relationships, aligned to the overall client account strategy
-
Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers
-
Team effectively with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes
What We're Looking For On Your Resume
-
Bachelor's degree from a competitive university
-
5+ years experience working in a technical, consulting, or client-facing role
-
Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers
-
Experience working with customers in all phases of their adoption journey
-
Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
-
Comfort in working both autonomously and collaboratively
-
Ability to articulate technical concepts to a non-technical audience
-
Detail-oriented with an ability to prioritize and meet deadlines
-
Familiarity with software and front-end development
-
Excellent verbal and written communication skills
-
Strong problem-solving skills
-
For roles working with Federal customers
-
Required: Ability to obtain and maintain a Public Trust determination and/or Secret Clearance
-
Preferred: Active Public Trust or Secret clearance
-
To be eligible for a Public Trust determination and/or Secret clearance, individuals must pass an evaluation process that confirms their physical and mental health (drug-free), absence of any criminal background, and loyalty to the U.S. government.
What You Should Know About This Team
-
Supportive environment with opportunities to work both autonomously and collaboratively
-
Fun, inviting, and inclusive work environment
-
This team is made up of passionate, kind, and smart people who exemplify what it means to be a team
Our Team's Favorite Perks and Benefits
-
Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
-
Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
-
30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
-
On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
?Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act ( ,Equal Opportunity Employment ( ,Employee Polygraph Protection Act (
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit
Illinois Annual Pay Transparency Range
$24,500- 227,000 USD
Be The First To Know
About the latest Local government Jobs in Evergreen Park !
Sr. Technical Account Manager, Public Sector
Posted 3 days ago
Job Viewed
Job Description
Get to know Okta
Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
The Team
Technical Account Management is a global team of Okta product experts, and we enable Okta's worldwide growth by enabling existing customers to be successful with Okta. Our team rises to the occasion by solidifying our technical expertise and deepening our understanding of each customer's unique ecosystem, we not only address the present challenges but anticipate and innovate for the future. The TAM empowers Okta's customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. In partnership with the Okta's Customer Success and the Account teams, we drive lasting success through elevated technical maturity.
The Opportunity
As a Technical Account Manager (TAM) for Okta's Workforce Identity Cloud (WIC) and Customer Identity Solution (CIS), you will serve as a trusted technical advisor and advocate for our most strategic customers. This role is critical in ensuring customers achieve maximum value from their investments in Okta's Workforce and Customer Identity solutions. You will collaborate closely with cross-functional teams, including engineering, product, customer success, and sales, to drive technical adoption, optimize solution performance, and deliver an exceptional customer experience.
This role is within the Public Sector team, managing federal, state and local government organizations, as well as educational institutions. With a focus on compliance with government standards, FedRAMP and sector-specific IAM requirements.
What you'll be doing:
- Build deep, long-lasting relationships with strategic customers as their go-to technical advisor.
- Provide expert guidance on implementing and optimizing Okta's Workforce Identity and Customer Identity (CIAM) solutions.
- Collaborate with customers to design identity strategies aligned with their business objectives.
- Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration and additional features to meet requirements
- Maintain focus on increasing subscription adoption, customer satisfaction and retention
- Partner with Okta's account teams and Customer Success Managers to develop and execute strategic success plans.
- Resolve technical challenges by coordinating with internal teams, including support and engineering.
- Proactively share product insights and deliver enablement sessions to drive adoption and technical success.
- Serve as a thought leader, providing best practices, workshops, and training.
What you'll bring to the role:
- 8+ years of experience in information technology, cloud platforms or software industry, preferably in a fast-paced environment.
- 3+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant, Product Management, Solution Architect, or similar role
- 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
- Solid understanding of one or more of the following:
- Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect)
- Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
- Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business process (ITSM, HR, etc)
- SaaS deployment such as Salesforce, Box, Office 365, Workday and HR as master for identities
- Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc)
- Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc)
- Strong problem-solving skills and the ability to manage escalations effectively.
- Proven ability to collaborate cross-functionally and drive customer-focused outcomes.
- Excellent communication skills, capable of translating complex technical topics into actionable insights. Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO
- Ability to track and influence customer behavior and health metrics across a portfolio of accounts
- This position requires you to be based out of Washington D.C. and work in Eastern time zone and will have some travel required
- Current, active US Government Security Clearance of Top Secret or above required
Education:
- BA/BS/MS in Computer Science, Information Technology or related discipline or equivalent work experience required
- Relevant certifications (e.g., Okta Certified, CISSP, or equivalent).
Additional requirements:
- This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.
#LI-MM1
#LI-Hybrid
Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at
#J-18808-LjbffrSenior Product Marketing Manager - Public Sector
Posted 9 days ago
Job Viewed
Job Description
Posting Type Hybrid Job Overview As the Senior Product Marketing Manager for the Public Sector, you will be part of the team developing our go-to-market strategies for one of our fastest growing customer segments that spans government and quasi-governmental entities in the United States and globally. You will be responsible for developing messaging and positioning, as well as working with a cross-functional team to execute on marketing strategies. Job Description and Requirements Job Responsibilities M essaging and positioning Develop impactful persona and segment-based messaging, value propositions, and supporting collateral that describe the unique benefits of the offering for your segment. Lead customer interviews and messaging verification sessions. Go-to-market planning and execution Effectively represent Relativity at industry conferences and lead sessions at Relativity Fest and other owned conferences Partner with demand generation to develop strategies to promote key messages and contribute to demand generation and influence goals Develop event strategies and support and manage key conferences and events including speaker selection , content reviewers, messaging support, and related event staff management. Content Development Champion the buyer's journey and map digital content and assets to appropriate stages for a great user experience and campaign optimization. Develop content such as customer presentations, sales enablement materials, case studies, sales plays, videos, eBooks, infographics, and blog posts. Market Research Work hand in hand with our sales leaders and front-line sales and success reps to understand how our messaging and content is resonating in the field, including attending and participating in sales meetings Understand and share industry, competitor, and customer behavior trends. Minimum Qualifications 7-10 years of B2B software or services product marketing, product management, or similar experience 2-3 years of work experience in or with legal departments in the public sector Strong written and verbal communication skills . Demonstrated leadership, problem solving and decision-making skills. Demonstrated ability to lead cross-functional teams. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $130,000 and $196,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. #J-18808-Ljbffr
Principal, Technical Success Manager - Public Sector
Posted today
Job Viewed
Job Description
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Principal, Technical Success Manager - Public Sector**
**Why We Have This Role**
The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful individuals to join our team who aren't afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. We have impressive members on this team, and are always looking for more amazing talent!
**How You'll Find Success**
Technical Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product. In this role, you will work with clients to understand the customers programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. Technical Success Managers work in a post-sales capacity that directly contributes to the long-term success of our customers' programs, and deepen relationships with the clients they support. As a Technical Success Manager, you should both be a tech-savvy professional and someone who excels at nurturing relationships to deliver exceptional client service. You'll be responsible for both leading indicators on adoption/maturity
**How You'll Grow**
+ Enhance your software platform knowledge and technical troubleshooting skills
+ Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers
+ Develop critical customer relationship and communication skills to develop impactful, trusted relationships
**Things You'll Do**
+ Drive Customer Adoption and Optimize Programs
+ Build, configure, and execute services that align to client objectives, strategic goals, maximizing client value
+ Leverage customer usage data to deliver actionable insights & recommendations
+ Develop a deep understanding of Qualtrics' service offerings to meet client needs, guiding them through use cases to drive program maturity.
+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support.
+ Serve as a platform expert, advising clients on high-value usage and translating customer goals into tailored recommendations.
+ Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact.
+ Drive adoption of key platform features through demos and proof of concepts, leveraging best practices for implementation.
+ Collaboration & Cross-Functional Partnerships
+ Collaborate with Sales and Services teams to develop meaningful client relationships, aligned to the overall client account strategy
+ Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers
+ Team effectively with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes
**What We're Looking For On Your Resume**
+ Bachelor's degree from a competitive university
+ 5+ years experience working in a technical, consulting, or client-facing role
+ Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers
+ Experience working with customers in all phases of their adoption journey
+ Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
+ Comfort in working both autonomously and collaboratively
+ Ability to articulate technical concepts to a non-technical audience
+ Detail-oriented with an ability to prioritize and meet deadlines
+ Familiarity with software and front-end development
+ Excellent verbal and written communication skills
+ Strong problem-solving skills
+ _For roles working with Federal customers_
+ Required: Ability to obtain and maintain a Public Trust determination and/or Secret Clearance
+ Preferred: Active Public Trust or Secret clearance
+ To be eligible for a Public Trust determination and/or Secret clearance, individuals must pass an evaluation process that confirms their physical and mental health (drug-free), absence of any criminal background, and loyalty to the U.S. government.
**What You Should Know About This Team**
+ Supportive environment with opportunities to work both autonomously and collaboratively
+ Fun, inviting, and inclusive work environment
+ This team is made up of passionate, kind, and smart people who exemplify what it means to be a team
**Our Team's Favorite Perks and Benefits**
+ Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
+ Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
+ 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
+ On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
?Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act ( ,Equal Opportunity Employment ( ,Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
_For full-time positions,_ this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Annual Pay Transparency Range
$24,500- 227,000 USD