14 Local Hotels jobs in Panama City Beach
Front Desk Receptionist
32402 Panama City, Florida
America's Best
Posted today
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Job Description
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.
For more details about America's Best, visit AmericasBest.com ( .
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.
What would you do? - The Specifics
+ Ensures high quality customer service while following all safety protocols.
+ Ensures a smooth flow of customers through the store.
+ Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
+ Processes and understands managed care plans while obtaining document information from the insurance company as needed.
+ Provides customers basic and accurate information.
+ Schedules and confirms appointments, follow-up visits and classes.
+ Files all patient records daily and pulls patient files for the next day's appointments.
+ Checks order status and notifies customers when orders are in or of any delays.
+ Keeps reception area tidy and presentable with all necessary materials.
+ Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
+ Participates in regularly scheduled mandatory communication meetings.
Are you the right fit? - The Suitable Talent
+ Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
+ 0-2 years related experience or training preferred.
+ Experience handling multiple phone lines preferred.
+ Strong customer service skills required
+ Strong organizational skills required
Education: High School Diploma or equivalent.
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
For more details about America's Best, visit AmericasBest.com ( .
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.
What would you do? - The Specifics
+ Ensures high quality customer service while following all safety protocols.
+ Ensures a smooth flow of customers through the store.
+ Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
+ Processes and understands managed care plans while obtaining document information from the insurance company as needed.
+ Provides customers basic and accurate information.
+ Schedules and confirms appointments, follow-up visits and classes.
+ Files all patient records daily and pulls patient files for the next day's appointments.
+ Checks order status and notifies customers when orders are in or of any delays.
+ Keeps reception area tidy and presentable with all necessary materials.
+ Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
+ Participates in regularly scheduled mandatory communication meetings.
Are you the right fit? - The Suitable Talent
+ Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
+ 0-2 years related experience or training preferred.
+ Experience handling multiple phone lines preferred.
+ Strong customer service skills required
+ Strong organizational skills required
Education: High School Diploma or equivalent.
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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0
Lodging Front Desk Agent
32407 Panama City Beach, Florida
The St. Joe Company
Posted today
Job Viewed
Job Description
Job Details
Job Location
Embassy Suites - Panama City Beach, FL
Description
Job Summary: The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls.
Job Responsibilities:
Education and Experience:
Job Location
Embassy Suites - Panama City Beach, FL
Description
Job Summary: The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls.
Job Responsibilities:
- Registers guests and accommodates requests whenever possible
- Handles both check-in and check-out process
- Takes payment and resolves billing issues
- Answer phones and respond to emails in a professional and friendly manner
- Maintain a clean and tidy front desk
- Answer any questions guests have
- Make recommendations for activities and restaurants
- Store any luggage guests have
- Arrange transportation for guests
- Maintain the record of guests that have checked in and out
- Post changes to appropriate guest accounts
- Anticipating and addressing guests needs, and resolving their problems and complaints
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
- Provide accurate and helpful information about the hotel/resort available rooms, rates, and amenities
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- All other duties as assigned
Education and Experience:
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
- Ability to read write, speak, and communicate in basic English preferred
- Previous customer experience preferred
- Previous hospitality experience preferred
- Detail oriented and thorough
- Ability to remain discreet and respect the privacy of guests
- Ability to perform consistent work to the highest of standards
- Ability to interact with guests in a pleasant friendly way
- Ability to operate Microsoft Office applications effectively
- Ability to communicate clearly and professionally
- Knowledge of the surrounding areas and attractions
- Ability to construct professional relationships with local services
- Familiarity with resort check in software
- Ability to solve client issues in a friendly and timely fashion
- Requires frequent speaking, typing, writing, and standing
- Located at the front desk, at a computer and directly communicating with guests
- Standing for 8 or more hours at a time
- Exposure to upset guests at times
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1
Front Desk Agent/ Front Office Supervisor
32407 Panama City Beach, Florida
InnVentures
Posted today
Job Viewed
Job Description
InnVentures Overview
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Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
LocationFairfield Inn & Suites Panama City Beach, FL
OverviewApply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
We offer eligible employees a number of benefits to enhance their health and well-being:
- Group insurance, including medical, dental, vision and company-paid life insurance.
- Paid time off
- Company-matched 401(k) plan
- Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
- Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
- Get paid daily
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guests stay.
- Demonstrate proper phone etiquette including transferring calls, taking messages andmaking reservations.
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
- Support the goals of the hotel through teamwork and collaboration with all departments.
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2
Front Desk Supervisor/Customer Service - Hilton
Panama City, Florida
Hilton
Posted today
Job Viewed
Job Description
Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What will I be doing? Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
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Hilton Hotel Brands - Front Desk Agent
Panama City, Florida
Hilton
Posted today
Job Viewed
Job Description
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
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