Logistics Customer Service Specialist

Posted today
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Job Description
Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing our customers' supply chains.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
We take care of our employees, and they take care of our customers!
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by positions that are more than just jobs, but chances to grow. Do what you love and build a career with us!
Major Duties and Responsibilities:
+ Prepare, handle, and process documentation- including house and master air waybills, commercial documents and customs/regulatory documents
+ Update shipment information it a timely and accurate manner into our operating system
+ Timely freight dispatch to avoid disruptions in customer's supply chain
+ Communicate effectively and timely with customers, vendors, and internal Expeditors network through high volume of email, phone, instant message, and in person
+ Review and monitor reports to understand individual performance, impact and opportunities for development
+ Accurately execute invoicing based on established customer SOP's, rate shells and Tariffs
+ Contribute to maintaining strong vendor relationships- airlines, trucking companies and others
+ Maintain compliance standards at all times- including internal policies and procedures, external government regulations and customer requirements
+ Meet key performance indicators in support of department, branch, product and company goals
+ Desire to understand overall department process flow and constantly seek opportunities for improved efficiencies
+ Escalate problems or decisions to Management based on established guidelines and procedures when necessary
Additional Information
Personal Development:
+ Expeditors has a strong culture of promoting from within. Looking for candidates that want to establish a career with a Fortune 500 company and seeking unlimited growth potential and an excellent benefits package
+ Every employee has a Personal Development Plan that is constructed and agreed to with their department manager to measure and record our growth opportunities for our employees
+ Meet company standards of 52 hours training per year per employee
+ Complete mandatory training when required
+ Participate in desk side training between products and departments to learn new skills outside of the normal day to day tasks you execute
Culture:
+ The mission at Expeditors is to be the best customer service focused logistics organization in the industry. Candidates should possess the natural curiosity to want to exceed customer expectations and provide world class customer service
+ We foster a higher level of customer service with organic company growth, not growth by acquisition. Without fear of merger, we learn and grow faster, we work harder and with more confidence, and we're better rewarded for the effort. Then we let customer service thrive with people whose industry knowledge and know-how are unsurpassed
+ Adhere to and participate in the company's 10 cultural attributes: - Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Minimum Qualifications:
+ High School Diploma
+ Excellent customer service skills; friendly, courteous, empathetic and helpful
+ Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results
+ Strong attention to detail and organizational skills
+ Proven desire to learn and expand knowledge base
+ Sense of urgency around all aspects of customer service
+ Emotional resilience, can withstand stress
+ Work effectively and productively with others
+ Proficient computer skills, including Microsoft Office products (Outlook, Excel, Word, PowerPoint)
+ Fluent in English
+ Candidate must be located in the US in the local market.
Desired Qualifications:
+ Bachelor's degree in Business, Supply Chain/Logistics or related field is preferred, but not required
+ One year of work experience in a customer service related role
+ Pay is commensurate with experience and the type of work issued
+ These positions establish the base for a variety of future career opportunities
+ Expeditors offers excellent benefits:
+ Paid Vacation, Holiday, Sick Time
+ Health Plan: Medical, Prescription Drug, Dental and Vision
+ Life and Long Term Disability Insurance
+ 401(k) Retirement Savings Plan
+ Employee Stock Purchase Plan
+ Training and Education Program
Logistics Specialist-Material Handler/Delivery Driver-New Orleans
Posted today
Job Viewed
Job Description
Job Description
At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more.
The primary role of the Logistics Specialist (LS) involves loading and unloading tires for warehouse storage and/or timely customer delivery, including the unloading and staging of products at the customer’s business location. The LS is expected to represent TireHub professionally in all customer interaction and maintain safe driving practices, all while delivering exceptional customer service and fostering strong customer relationships.
When you say YES to something bigger:
This position has a starting wage of $17.75 per hour with guaranteed increases of $2.00 over your first year of employment with TireHub.
Monday through Saturday – Fluctuating day shift hours
Benefits summary:
· Paid weekly on Fridays
· Premium-Free Hubber Health Insurance
· TireHub funded Health Savings Account
· Additional benefit options including TireHub paid short/long term disability and life insurance benefits
· Paid vacation and holidays PLUS your birthday off!
· Parental leave programs
· Build your financial future with 401k including TireHub match
· Uniform program
· Access to tire discounts, perks, and so much more!
This position reports to an Assistant TLC Leader.
The individual must exhibit the following TireHub core commitments:
- Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
- Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
- Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.
- Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast.
Roles and Responsibilities:
- Responsible for distribution of tasks including:
· General Warehousing
· Delivery Services
· Vehicle Maintenance
*Adjustments to these allocations are made as business needs evolve
- Loads, unloads, inspects, and tallies tires to and from transport vehicles (trailer trucks/box trucks/delivery vans).
- Follows TireHub safety standards with respect to selecting, packing, counting, labeling, and palletizing customer orders and position them in designated locations using the bin locator system.
- Operates equipment such as forklifts, order pickers and pallet jacks, ensuring adherence to safety protocols.
- Conducts and participates in cycle counts, tallies, and labeling as part of regularly scheduled and annual inventory control procedures.
- Collecting payments from customers on Cash on Delivery (COD) transactions.
- Ensures vehicles remain clean and in good mechanical/physical condition.
- Conducts pre/post-trip vehicle inspections daily and immediately report any operational issues or mechanical defects to the supervisor or designated person.
- Completes all the necessary driver and vehicle maintenance logs, on a regular basis.
- Ensure compliance with all TireHub policies and procedures.
- Participates and maintains ongoing training through in-class, in-person, or computer-based learning modules, as assigned.
- Completes other tasks assigned by their Supervisor or another member of leadership.
Competencies:
- Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear.
- Drives Results: Consistently achieving results, even under tough circumstances.
- Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
- Communicates Effectively: Delivers communications that convey a clear understanding of the unique needs of different audiences.
For this role, you will need:
- At least 1 year of general work experience.
- Must have a valid driver’s license.
- Must have a mimimum of 2 years of driving history, with a valid driver's license (does not include driver's permit).
- Must be 19 years old or older.
· Required Knowledge, Skills, and Abilities:
- Excellent communication and customer service skills.
- Repeatedly lift, pull, push and/or move tires (up to 50lbs) with or without mechanical assistance.
- Capable of frequent bending, twisting and lifting.
- Multitask in a fast-paced environment.
- Accurately and efficiently load, unload and place tires in warehouse and delivery vehicles.
- Work up to 35 feet above ground-level.
- Work up to 8 hours per day on a forklift.
- Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations.
- Work independently and as part of a team.
- Familiarity with Manifest, GPS and Navigation systems.
- Must be able to maintain a forklift certification.
- Must be able to maintain a valid driver’s license.
Working Conditions
· Required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crawl, climb and balance.
· Maybe required to handle hazardous materials and wear various forms of protective equipment (gloves, protective eyewear, etc.).
· Specific vision requirements may include close, distance, color, peripheral visions, depth perception and ability to adjust focus.
· Works and operate equipment in various settings, ranging from non-climate-controlled warehouses to customer locations.
· Extended day, evening, and weekend work (including Saturday) may be required as job duties demand and may include little to no advanced notice.
· Driving during the night or in inclement weather may be required.
· Must not exceed 400 pounds in weight or 6 feet 3 inches in height, to meet physical compatibility with equipment and safety restraints. (These limitations are based on equipment specifications and the need to ensure safe operation; any reasonable accommodations will be reviewed in accordance with the Americans with Disabilities Act (ADA) and other relevant laws).
Director, Supply Chain
Posted 1 day ago
Job Viewed
Job Description
About Us At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector. We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow. Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success. Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values—they are the pillars of our continued success. Overview The Director of Supply Chain is responsible for effectively leading and developing internal and external logistics, supply chain planning, control processes, domestic and global sourcing of material and services, and transportation Responsibilities Specific responsibilities include: • Build relationships within the organization by providing a communication conduit between the organization's Operating Companies, Integrated Solutions and suppliers of goods and services.• Operate and promote the company's core values and lead by example. • Develop and improve supply chain processes and practices in accordance with new or changing internal/external policies, standards, regulations, or laws in a way that best achieves the organization's objectives. • Establish and maintain relationships with suppliers, carriers, and logistics providers to ensure the timely and cost-effective delivery of goods.• Manage Supply Chain resources distributed across Segment divisions.• Accountable for demand planning to accurately forecast and manage supply chain spend while minimizing negative customer impacts due to equipment/ material shortage or delays.• Responsible for achieving delivery and quality standards on globally and locally sourced and supplied materials.• Responsible for the achievement of key business metrics; performance to financial budget/forecast, capital tied to inventory, inventory balance sheet, On-Time-In-Full, traditional planning, purchasing, distribution and warehouse measures of effectiveness.• Work collaboratively with senior and functional leaders to implement innovative solutions and improvements supporting all channels to achieve revenue and business growth.• Evaluate and implement new supply chain capabilities and tools.• Continuous Improvement• Collaborate with cross-functional teams to identify opportunities for process improvements and cost savings.• Develop and manage supply chain performance metrics to monitor and improve performance.• Encourage positive Company culture and team ethics. Qualifications Required Education, Experience, and Qualifications • Bachelor's degree in Construction Management, Finance, Law, Business, Engineering, or Architecture.• Minimum 10 years' experience managing supply chain organizations.• Heavy MEP knowledge is desired.• Effective verbal and written communication skills.• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.• Versed in the industry and the Company's competitors.• Ability to multitask and perform duties outside of the scope of work when necessary.• Experience working with Enterprise Resource Planning (ERP) systems, including data analytics within supply chain functions.• Experience in business process design and implementation including problem-solving, negotiations, and team building with non-direct reports.• Demonstrate aptitude for connecting disparate types of information including planning, procurement, distribution, manufacturing, regulations, product development, and statistical methods.• Systems thinking/mindset, including the ability to create an understanding of a larger system by examining linkages and interactions between components.• Demonstrate ability to provide an inclusive workplace that fosters the development of others.• Expertise in building supply chain networks for new energy technologies (solar, battery). Preferred Education, Experience, and Qualifications • N/A Travel Requirements • 5-10% of time will be spent traveling to job site(s)/office location. Physical/Work Environment Requirements Physical Activities Climbing stairs.Remaining in a stationary position, often standing or sitting for prolonged periodsRepeating motions that may include the wrists, hands and/or fingers Environmental Conditions Quiet environment Physical Demands Light work that includes adjusting and/or moving objects up to 20 pounds Pay Range USD $179,380.00 - USD $220,000.00 /Yr. ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law. #J-18808-Ljbffr
Director, Supply Chain

Posted today
Job Viewed
Job Description
At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.
We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.
Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.
Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success.
**Overview**
The Director of Supply Chain is responsible for effectively leading and developing internal and external logistics, supply chain planning, control processes, domestic and global sourcing of material and services, and transportation
**Responsibilities**
Specific responsibilities include:
- Build relationships within the organization by providing a communication conduit between the organization's Operating Companies, Integrated Solutions and suppliers of goods and services.
- Operate and promote the company's core values and lead by example.
- Develop and improve supply chain processes and practices in accordance with new or changing internal/external policies, standards, regulations, or laws in a way that best achieves the organization's objectives.
- Establish and maintain relationships with suppliers, carriers, and logistics providers to ensure the timely and cost-effective delivery of goods.
- Manage Supply Chain resources distributed across Segment divisions.
- Accountable for demand planning to accurately forecast and manage supply chain spend while minimizing negative customer impacts due to equipment/ material shortage or delays.
- Responsible for achieving delivery and quality standards on globally and locally sourced and supplied materials.
- Responsible for the achievement of key business metrics; performance to financial budget/forecast, capital tied to inventory, inventory balance sheet, On-Time-In-Full, traditional planning, purchasing, distribution and warehouse measures of effectiveness.
- Work collaboratively with senior and functional leaders to implement innovative solutions and improvements supporting all channels to achieve revenue and business growth.
- Evaluate and implement new supply chain capabilities and tools.
- Continuous Improvement
- Collaborate with cross-functional teams to identify opportunities for process improvements and cost savings.
- Develop and manage supply chain performance metrics to monitor and improve performance.
- Encourage positive Company culture and team ethics.
**Qualifications**
Required Education, Experience, and Qualifications
- Bachelor's degree in Construction Management, Finance, Law, Business, Engineering, or Architecture.
- Minimum 10 years' experience managing supply chain organizations.
- Heavy MEP knowledge is desired.
- Effective verbal and written communication skills.
- Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
- Versed in the industry and the Company's competitors.
- Ability to multitask and perform duties outside of the scope of work when necessary.
- Experience working with Enterprise Resource Planning (ERP) systems, including data analytics within supply chain functions.
- Experience in business process design and implementation including problem-solving, negotiations, and team building with non-direct reports.
- Demonstrate aptitude for connecting disparate types of information including planning, procurement, distribution, manufacturing, regulations, product development, and statistical methods.
- Systems thinking/mindset, including the ability to create an understanding of a larger system by examining linkages and interactions between components.
- Demonstrate ability to provide an inclusive workplace that fosters the development of others.
- Expertise in building supply chain networks for new energy technologies (solar, battery).
Preferred Education, Experience, and Qualifications
- N/A
Travel Requirements
- 5-10% of time will be spent traveling to job site(s)/office location.
Physical/Work Environment Requirements
Physical Activities
Climbing stairs.
Remaining in a stationary position, often standing or sitting for prolonged periods
Repeating motions that may include the wrists, hands and/or fingers
Environmental Conditions
Quiet environment
Physical Demands
Light work that includes adjusting and/or moving objects up to 20 pounds
**Pay Range**
USD $179,380.00 - USD $220,000.00 /Yr.
ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.
Submit a Referral ( Locations** _US-LA-Metairie_
**ID** _2025-7829_
**Category** _Quality Control/Purchasing_
**Position Type** _Full-Time_
**Remote** _No_
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