129 Marriott Hotels jobs in Stone Mountain
Hotel Guest Services Manager OEM
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Job Description
What Makes a McKibbon Guest Services Manager OEM?
As a key member of the property leadership team, the Guest Services Manager is responsible for overseeing the daily operations of the guest services at the hotel to ensure a seamless guest experience. Reporting to the General Manager, the Guest Services Manager will be responsible for addressing guest concerns and requests and maintaining the highest level of ethical leadership to lead the front desk team to deliver excellent customer service while embodying McKibbon’s Guiding Principles . The Guest Service Manager is an OEM (Overtime Eligible Management) position.
A Day in the Life:
- You will be responsible for assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor.
- You will act as a main point of contact for guests, ensuring their needs are met efficiently and courteously.
- You will anticipate guest needs and provide personalized service to enhance their experience.
- You will supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports.
- You will be responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage.
- You will train all front desk staff as it relates to brand and company standards to maximize service culture.
- You will assist with sales and champion the Daily Sell Strategy.
- You will assist with the implementation of front office programs to enhance the experience and enjoyment of the guests stay.
- You will be responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company.
- You will inspect and ensure that safety and security standards are being maintained.
- You will handle guest complaints and concerns promptly, ensuring appropriate resolutions.
- You will conduct daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables.
- You will perform payment processing and ensure that a form of payment is secured on all folios and process payment upon reaching a specific balance.
- You will be responsible for overseeing the Market (fully stocked, weekly inventory, place orders).
- You will assist the Executive Housekeeper twice weekly, inspecting guest rooms and public areas and work with both housekeeping, maintenance and other departments to fulfill guest requests.
- You will cover Front Desk shifts as needed according to the budgeted Labor Plan.
- Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Requirements:
- Experience working in a hotel as a front desk representative (or equivalent)
- Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired)
- The ability to work weekends, holidays, and evenings
- The ability to ensure that hotel policies and brand standards are followed
- Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds.
- Ability to ensure that hotel policies, procedures and brand standards are followed.
- Maintain a high level of professionalism, trust and responsibility.
- Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation.
- Must excel in high-pressure, fast-paced environments.
- Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
- Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Ideal Skills & Qualities:
- Excellent communication and problem-solving skills
- The skills and experience to lead a team to consistently deliver exceptional guest service
- Developing the leadership qualities of all staff
- Maintaining positive relationships with associates to drive associate satisfaction
- Knowledge of hotel management PMS systems.
- Ability to work under pressure and handle difficult situations professionally.
- Customer focused with a passion for providing exceptional service.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Full Time Associates:
- Comprehensive benefits package including medical, dental, and vision
- Life insurance
- Pet Insurance
- Short and long-term disability
- Paid time off and holidays
- Tuition assistance
Financial & Occupational Wellness: All Associates
- Competitive Compensation with incentives (incentives vary by position)
- 401K Savings Plan with 50% matching funds
- Associate referral program
- Brand and company training classes, workshops and conferences for career growth and development (varies by position)
- Wellbeats APP to support physical and mental wellness
Personal Wellness: All Associates
- Fundraising matching funds program
- Team volunteer opportunities
- 24/7 chaplain services
- Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply
Front Desk
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Job Posting: Medical Front Desk Professional
Location: Peachtree Corners
Employment Type: Full-Time
We are excited to invite a dedicated and experienced Medical Front Desk Professional to join our thriving team of hard-working professionals. Our mission is to deliver excellence in care, put KidsFirst , engage parents as partners, and foster a spectacular team environment.
Key Responsibilities:
- Provide exceptional customer service to patients and families.
- Handle phone communications professionally and efficiently.
- Manage check-in and check-out processes with precision and empathy.
- Verify insurance information and understand benefits to assist patients effectively.
- Collaborate with the team to continuously improve processes and maintain a supportive, high-performance work culture.
Qualifications:
- Minimum of 2 years of experience with electronic medical records (EMR); NextGen experience is a strong plus .
- Proven skills in customer service, with a focus on professionalism and empathy.
- Familiarity with medical business office functions, including insurance verification and benefit navigation.
- A team-oriented mindset with a commitment to growth, leadership development, and excellence in patient care.
What We Offer:
- A supportive environment focused on professional growth and skill development.
- Opportunities to enhance leadership skills within a dynamic and collaborative team.
- The chance to make a meaningful impact by engaging with families and putting children at the forefront of care.
If you are a seasoned professional passionate about customer service and team success, we encourage you to apply and grow with us!
How to Apply:
Submit your resume and a brief cover letter highlighting your experience with EMRs and customer service to
Join us in making a difference, one patient at a time!
Front Desk
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We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required
+ Graduation from a nationally accredited Medical Assistant program preferred
+ A minimum of 1 year of work experience in a medical clinic or similar environment required
+ BLS for Healthcare Providers preferred
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE ( Contingent Worker please see job aid HERE to apply
#LI-Onsite
Front Desk
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Job Description
Hightop Health is the premier outpatient mental health group committed to setting the standard for what better mental health care looks like. Hightop's mission is to change lives with comprehensive, evidence-based, integrated mental health care, while creating an inspiring and innovative workplace culture that is both clinician-centric and patient outcome-driven. We believe everyone deserves access to mental health care that works—provided by top-tier clinicians who truly care—and treatment plans as unique as our patients, even for the most challenging of conditions. We're looking for a driven individual who is passionate about mental health to become our next Front Desk Associate!
- Clinic Location: 10475 Medlock Bridge Road, Suite 410, Johns Creek, GA 30097
- Hours of Operation : Mon -Thur 8:00am to 5:00pm, Fri 8:00am to 4:00pm
- Salary Range: $15.00-$18.00/hr
- Health Insurance: Medical, dental, vision
- Paid Time Off, Paid Holidays & 401K Plan
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients and manage the appointment calendar
- Collect patient information and update electronic medical records
- Verify insurance coverage and assist with insurance billing processes
- Maintain a clean and organized front desk area
- Provide excellent customer service to ensure patient satisfaction
- Assist with administrative tasks such as filing, faxing, and scanning documents
Ideal Candidate:
- Previous experience as front desk admin in a medical office
- Experience working with Athena or a similar EHR preferred
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and ability to handle high call volumes
- Excellent organizational skills and attention to detail
- Customer service-oriented mindset with a friendly and professional demeanor
Front Desk
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Job Description
Georgia Psychiatry & Sleep is now a Hightop Health clinic—a premier outpatient mental health group led by top-tier clinicians with an integrative, comprehensive approach to delivering life-changing treatments—and we’re bringing everything together under one name. This is the next step in our evolution—same dedicated team and same trusted care, just with a unified brand. We're looking for a driven individual who is passionate about mental health to become our next Front Desk Associate at our Georgia Psychiatry & Sleep clinic!
- Clinic Location: 1314 Concord Road SE, Smyrna, GA 30080
- Hours of Operation : M-F 7:30am to 5:30pm
- Salary Range: $15.00-$18.00/hr
- Health Insurance: Medical, dental, vision
- Paid Time Off, Paid Holidays & 401K Plan
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients and manage the appointment calendar
- Collect patient information and update electronic medical records
- Verify insurance coverage and assist with insurance billing processes
- Maintain a clean and organized front desk area
- Provide excellent customer service to ensure patient satisfaction
- Assist with administrative tasks such as filing, faxing, and scanning documents
Ideal Candidate:
- Previous experience as front desk admin in a medical office
- Experience working with Athena or a similar EHR preferred
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and ability to handle high call volumes
- Excellent organizational skills and attention to detail
- Customer service-oriented mindset with a friendly and professional demeanor
FRONT DESK
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Job Description
Duties
- Greet guests upon arrival and provide a warm welcome.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries, requests, and complaints with professionalism and courtesy.
- Maintain accurate records of guest information and reservations.
- Process payments and manage billing procedures.
- Assist with night audit duties as required.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Provide information about local attractions, services, and amenities.
- Uphold hotel policies and procedures to ensure guest satisfaction.
Requirements
- Previous experience in a front desk or hospitality role is preferred.
- Strong phone etiquette and communication skills are essential.
- Multilingual or bilingual abilities are a plus to cater to diverse guests.
- Knowledge of hospitality management principles is beneficial.
- Familiarity with hotel management software is an advantage.
- Ability to work flexible hours, including nights and weekends as needed. (7:00 am to 3:00 pm, 3:00 pm to 11:00 pm and 11:00 pm to 7:00 am)
- A friendly demeanor with excellent interpersonal skills to interact effectively with guests and staff.
- Attention to detail and strong organizational skills are required.
- PMS EXPERIENCE
Front Desk
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Job Description
Benefits:
- Competitive salary
- Employee discounts
- Flexible schedule
- Training & development
- Wellness resources
Position Overview
The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location.
We Offer
- Performance bonuses and incentive programs for meeting membership or service goals
- Health and wellness benefits (medical, dental, vision)
- Employee discounts on retail, supplements, and fitness classes
- Flexible scheduling to fit school, fitness, or personal commitments
- Paid training and development in customer service, fitness operations, and sales
- Career growth opportunities in personal training, sales, or management roles
- Free or discounted gym membership (extendable to family/friends)
- Team recognition, contests, and rewards for top performance
- Enthusiastically greets each member and guest promptly
- Personally checks each member into the gym using the proper check-in procedures
- Register all guests in the gym using proper registration procedures
- Provides new guests with a tour of the gym and helps answer questions about current membership options
- No degree or previous experience is required.
- Dependable with a passion for health and wellness.
Workout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
- Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
- Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
- Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
A human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.
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Front Desk
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Job Description
Beautiful fast-paced Ophthalmology practice in Snellville, seeking a full-time front office receptionist. We are seeking an energetic, friendly, detail-oriented, patient focused individual.
Responsibilities to include Check-in and Check-out, Answering phone calls, scheduling appointments. Create an exceptional patient experience.
This role requires a strong commitment to patient care and operational excellence.
We offer:
- Competitive wages
- Health insurance benefits
- Dental
- 401k
- Paid time off (PTO)
Front Desk
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Job Description
Job Posting: Medical Front Desk Professional
Location: Peachtree Corners
Employment Type: Full-Time
We are excited to invite a dedicated and experienced Medical Front Desk Professional to join our thriving team of hard-working professionals. Our mission is to deliver excellence in care, put KidsFirst, engage parents as partners, and foster a spectacular team environment.
Key Responsibilities:
- Provide exceptional customer service to patients and families.
- Handle phone communications professionally and efficiently.
- Manage check-in and check-out processes with precision and empathy.
- Verify insurance information and understand benefits to assist patients effectively.
- Collaborate with the team to continuously improve processes and maintain a supportive, high-performance work culture.
Qualifications:
- Minimum of 2 years of experience with electronic medical records (EMR); NextGen experience is a strong plus.
- Proven skills in customer service, with a focus on professionalism and empathy.
- Familiarity with medical business office functions, including insurance verification and benefit navigation.
- A team-oriented mindset with a commitment to growth, leadership development, and excellence in patient care.
What We Offer:
- A supportive environment focused on professional growth and skill development.
- Opportunities to enhance leadership skills within a dynamic and collaborative team.
- The chance to make a meaningful impact by engaging with families and putting children at the forefront of care.
If you are a seasoned professional passionate about customer service and team success, we encourage you to apply and grow with us!
How to Apply:
Submit your resume and a brief cover letter highlighting your experience with EMRs and customer service to
Join us in making a difference, one patient at a time!