692 Medical Receptionist jobs in the United States

Overview Medical Receptionist - Joliet-Multi Speciality Position Highlights: * Full-Time, 40 hours * Hours: Varied;Monday-Friday 7:00am-6:30pm. Rotating evenings and weekends, Holidays and Travel as needed. * Location: Joliet * Travel:Multiple Joliet locations, Plainfeld, Lockport Benefits: * Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider. * Employer provided life and disability insurance. * $5,250 Tuition Reimbursement per year. * Immediate 401(k) match. * 40 hours paid volunteer time off. * A culture committed to community engagement and social impact. * Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Responsibilities * Acknowledges and welcomes patients and visitors. * Informs staff of patient/visitor arrival and provides instruction, assistance and information as to completion of requires paperwork and waiting times. * Answers general questions about the facility: location, rest rooms, elevators, hours of operation, etc. * Ensures waiting area is clean, tidy, and has appropriate patient announcements and brochures. * As directed, conveys information to patients and/or visitors. * Assistants or calls for assistance with patients with ambulatory difficulties. * Obtains registration information from patient for input into EPIC. * Verifies and/or updates demographic and health plan information. * Checks patients in and out of clinic. * Provides patients with information regarding payment obligations, HIPAA Notice of Privacy practices, clinic policies, and collects all required forms and signatures. * Schedules appointments into EPIC according to Practice protocol. * Conveys schedule changes to appropriate staff. * Reviews next day's schedules and as directed, prints out physician schedules in advance of visits. * May assist patients with obtaining appointments at other physician and hospital sites and/or schedules lab or radiology testing. * Pulls patient charts, files information correctly info patient charts, and maintains filing system. * Prepares charts to clinic and/or Practice specifications. * Collects copays, cash, check, or credit card payments ensuring patients receive receipts. Posts all payments in EPIC. * Balances daily cash and collections. * Ensures change drawers and cash are secured and appropriate financial procedures are followed in transferring payments to Corporate Identifies problematic accounts and directs them to the financial counselor or the Customer Service Department * Answers multiple lines, screens calls, takes accurate and detailed messages for all calls including telephone encounters, directs calls to appropriate support staff * Understands limits of responsibility by not providing medical advice to patients. * Performs all other duties/responsibilities as assigned Qualifications * Prefer one year experience in customer service setting, preferably in a medical office with basic knowledge of medical terminology. * Able to type a minimum of 30 wpm strongly preferred * High school diploma or GED * Service Orientation: Capable of providing excellent service to customers, friendly and approachable demeanor, resolving customer complaints, and understanding customer service principles. * Organization: Able to provide order and structure to daily processes and work environment. * Verbal Communication: Capable of interacting with, and relating to, people of varying educational levels and backgrounds, conveying information clearly and succinctly, applying listening, tact, responsiveness, empathy, and confidentiality. * Multi-tasking: Able to properly perform multiple duties at once, greeting, message taking, checking patients in/out, while maintaining attention to detail. * Adaptability: Able to be flexible and comfortable in adjusting to changing activities. Maintains calm under pressure and is able to think clearly to enhance problem solving. * Team Work: Works effectively with others to accomplish objectives and goals. Willingly offers assistance to others when the need arises. * Computer Proficiency: Ability to learn and become proficient in EPIC software as well as have basic knowledge of Microsoft applications. The compensation for this role includes a base pay range of $ , with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Job Description Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. BENEFITS As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Compensation: $21.00 - 22.00/hour, plus quarterly bonus/incentive potential LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Location: 24 Front Street Suite 100, Exeter, NH 03833 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phonesystem, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

Job Description At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. JOB SUMMARY The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - 20.00/hour, plus quarterly bonus/incentive potential Location: 2135 Dana Ave Suite 220 Cincinnati, OH 45241 DUTIES & RESPONSIBILITIES Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Professionalism and Decision-making Responsibilities: * Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. * Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. * Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem. * Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. * Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. * Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SA1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Company Description Over the last 20 years, Physical Therapy Solutions has served the greater Richmond area's Physical Therapy needs, focusing on putting our patients' needs first. With three locations, Richmond, Glen Allen, and Mechanicsville, our physical therapists have advanced degrees in specialty orthopedic care from head to toe. We combine compassionate effort with the best technology to ensure the best results in the shortest possible time for our patients. This position can be Full-Time or Part-Time with flexible hours! * Competitive compensation * Excellent benefits package including health, dental, vision, 401k, and generous Paid Time Off * Multiple opportunities for professional development, specialization, and leadership * Family-friendly work environment * Employee Assistance Program (EAP) * Employee discount plans * Investment from a company that wants you to succeed and thrive * Get to interact with excellent support staff and much more! Job Description * Greet patients and provide outstanding customer service * Verify current personal and financial information * Maintain patient charts and electronic medical records * Verify insurance benefits * Answer phones, electronic scheduling, and data entry * Coordinating the care for each patient from initial evaluation to discharge Qualifications * High school graduate or equivalent * 1+ years of previous medical front office experience * Proficient in Word and Excel * Previous experience with medical software preferred * Available and flexible with your hours * Close attention to detail * Great time management and organizational skills * Team player attitude and energetic with a focus on excellent customer service * Excellent in-person and phone customer service Additional Information

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: * High school diploma or equivalent education required * Graduation from a nationally accredited Medical Assistant program preferred * A minimum of 1 year of work experience in a medical clinic or similar environment required * BLS for Healthcare Providers preferred We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Company Description Therapy Partners of North Texas serves the Greater North Dallas Area with 20+ evidence-based practices that provide comprehensive evaluations, treatments, and prevention strategies for general orthopedic-related injuries to the spine and extremities. Our philosophy is to provide excellent therapy through personalized care and education. We support creative and individualized therapeutic planning and intervention. We ensure patient comprehension and emphasize proper treatment progression to guarantee optimal patient results. If you enjoy working in a friendly, fast-paced, professional work environment that focuses on top-notch patient care, we want to hear from you! Job Description At Therapy Partners of North Texas, we provide a friendly, positive environment while delivering high-quality care to our patients. We have an opportunity for a Full-Time and/or Part-Time (evening) Medical Receptionist who shares the same work ethic. Come join our friendly team at one of our outpatient orthopedic clinics! * Greeting patients and providing outstanding customer service * Coordinating the care for each patient from initial evaluation to discharge * Answering phones * Electronic scheduling * Data entry * Verifying current personal and financial information * Maintaining patient charts and electronic medical records * Collecting, posting, and depositing patient payments * Faxing, filing, and performing any other duties as assigned Qualifications * High school graduate or equivalent * Valid drivers license * Must have 1+ years of previous medical front office experience * Excellent telephone skills * Proficient in Word and Excel * Previous experience with medical software preferred * Available and flexible with your hours * Close attention to detail * Great time management and organizational skills * Team player attitude and energetic with a focus on excellent customer service Additional Information * Competitive compensation * Excellent benefits package including 401k, health, dental, and generous paid time off (30-40 hr/wk positions) * Family-friendly work environment * Employee discount plans * Employee Assistance Program (EAP) * Investment from a company that wants you to succeed and thrive

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we've created lies in Carbon Health's custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That's why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. The Medical Receptionist position is responsible for greeting and registering patients, as well as administrative tasks and procedures that support an exceptional patient experience. This role offers the opportunity to see how an urgent care operates and work alongside a team of dedicated healthcare providers. This position is ideal for those who wish to pursue a career in health care. This is a fast-paced role that calls for the ability to multitask, think on your feet and work independently. We are looking for someone who is patient focused, empathetic and positive. This role is critical to the entire patient experience. We are looking for someone with availability and flexibility to work weekdays, weekends and some holidays. WHAT YOU'LL DO * Be the first and last interaction with our patients * Greeting patients and acting as a resource * Schedule patients through different modalities * Introduce the Carbon app to patients * Verify insurance and collect copayments * Administrative work such as writing referrals and preparing lab paperwork * Work collaboratively on projects with clinical leadership to enhance the patient experience ABOUT YOU * Able to remain focused and calm during stressful situations (high volume of patients that walk in and need to be registered, calling 911 and directing paramedics to patients that must be sent to the ER etc) * Experience and familiarity with medical insurance (understanding of costs, deductibles, copays, coverage) preferred * Computer skills required; working knowledge or willingness to learn Google Suite mandatory, and must type 30+wpm * High school diploma or equivalent * At least one (1) full year of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting or three (3) years of related customer-service experience * Must be able to multitask effectively; critical time management skills necessary * Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike * Excellent customer service skills BENEFITS * Medical, dental & vision coverage, effective first day of employment * Health Savings Account & Flexible Savings Account option for health care & dependent care * Paid time off, paid sick leave * 401k retirement savings plans with employer match * Life & Disability Insurance * DOT certification will be reimbursed where it is required for practice * Some benefits dependent on specialty and employment status We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.

Overview Position Highlights: * Full-Time, 40 hours * Hours: Monday- Friday, 8am-4:30pm; occasional Saturday rotation * Location: Lombard Surgical Center Benefits: * Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider. * Employer provided life and disability insurance. * $5,250 Tuition Reimbursement per year. * Immediate 401(k) match. * 40 hours paid volunteer time off. * A culture committed to community engagement and social impact. * Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Responsibilities * Acknowledges and welcomes patients and visitors. * Informs staff of patient/visitor arrival and provides instruction, assistance and information as to completion of requires paperwork and waiting times. * Answers general questions about the facility: location, rest rooms, elevators, hours of operation, etc. * Ensures waiting area is clean, tidy, and has appropriate patient announcements and brochures. * As directed, conveys information to patients and/or visitors. * Assistants or calls for assistance with patients with ambulatory difficulties. * Obtains registration information from patient for input into EPIC. * Verifies and/or updates demographic and health plan information. * Checks patients in and out of clinic. * Provides patients with information regarding payment obligations, HIPAA Notice of Privacy practices, clinic policies, and collects all required forms and signatures. * Schedules appointments into EPIC according to Practice protocol. * Conveys schedule changes to appropriate staff. * Reviews next day's schedules and as directed, prints out physician schedules in advance of visits. * May assist patients with obtaining appointments at other physician and hospital sites and/or schedules lab or radiology testing. * Pulls patient charts, files information correctly info patient charts, and maintains filing system. * Prepares charts to clinic and/or Practice specifications. * Collects copays, cash, check, or credit card payments ensuring patients receive receipts. Posts all payments in EPIC. * Balances daily cash and collections. * Ensures change drawers and cash are secured and appropriate financial procedures are followed in transferring payments to Corporate Identifies problematic accounts and directs them to the financial counselor or the Customer Service Department * Answers multiple lines, screens calls, takes accurate and detailed messages for all calls including telephone encounters, directs calls to appropriate support staff * Understands limits of responsibility by not providing medical advice to patients. * Performs all other duties/responsibilities as assigned Qualifications * Prefer one year experience in customer service setting, preferably in a medical office with basic knowledge of medical terminology. * Able to type a minimum of 30 wpm strongly preferred * High school diploma or GED * Service Orientation: Capable of providing excellent service to customers, friendly and approachable demeanor, resolving customer complaints, and understanding customer service principles. * Organization: Able to provide order and structure to daily processes and work environment. * Verbal Communication: Capable of interacting with, and relating to, people of varying educational levels and backgrounds, conveying information clearly and succinctly, applying listening, tact, responsiveness, empathy, and confidentiality. * Multi-tasking: Able to properly perform multiple duties at once, greeting, message taking, checking patients in/out, while maintaining attention to detail. * Adaptability: Able to be flexible and comfortable in adjusting to changing activities. Maintains calm under pressure and is able to think clearly to enhance problem solving. * Team Work: Works effectively with others to accomplish objectives and goals. Willingly offers assistance to others when the need arises. * Computer Proficiency: Ability to learn and become proficient in EPIC software as well as have basic knowledge of Microsoft applications. The compensation for this role includes a base pay range of $ , with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.