23 Merck jobs in Hillsborough

• Accountable for ensuring that in-sprint testing, system integrated testing, end-to-end regression testing
• Execute automation test scripts, reporting the testing status to management
• Adhere to enterprise change management guidelines
• Support the business partners during UAT and postproduction validation
• Support the development team for critical defect triage
• Responsible for all QA testing effort for CMC team and will report directly to test lead for Connected customer train
• Determine general and specific quality requirements for products
• Create manual and automated software tests to identify functionality issues
• Analyze testing results and implement or communicate solutions to developers

• 6+ years of experience as functional tester, defect management, change management process
• 6+ years of testing Salesforce applications, Financial Services cloud or Marketing cloud
• Experience with Mobile testing
• Experience in SQL query
• Experience in Agile Methodology
• Experience in Tricentis Tosca automation
• Experience using UFT or Selenium test automation
• Ability to work closely and mentor other offshore team members
• Organized, motivated, team-player, intellectually curious and able to thrive in a fast paced environment
• Strong collaborative, organizational, problem-solving skills
• Innovative and detail-oriented
• Excellent written and verbal communication skills

• Salesforce admin certification or developer
• Experience in Selenium

Genesis10 is currently seeking a Quality Assurance Consultant with our client in the financial industry located in Pennington, NJ, Charlotte, NC, and Plano, TX. This is a 12+ month contract position. Responsibilities: Accountable to ensure in-sprint testing, system integrated testing, end to end regression testing Execute automation test scripts, report the testing status to management, adhere to enterprise change management guidelines Support the business partners during UAT and postproduction validation Support the development team for critical defect triage Responsible for all QA testing effort for GRE Integration team and will report directly to test lead for Connected customer train Determine general and specific quality requirements for products Create manual and automated software tests to identify functionality issues Analyze testing results and implement or communicate solutions to developers Support postproduction validation during weekends Requirements: 6+ years of experience as functional tester, defect management, change management process 6+ years of testing Salesforce applications, Financial Services cloud or Marketing cloud Experience with Mobile testing Experience in SQL query Experience with Agile Methodology Experience with Tricentis Tosca automation Experience with UFT or Selenium test automation Ability to work closely and mentor other offshore team members Organized, motivated, team-player, intellectually curious and able to thrive in a fast paced environment Strong collaborative, organizational, problem-solving skills Innovative and detail-oriented Excellent written and verbal communication skills Functional/Manual Testing Automation Testing Desired skills: Salesforce admin certification or developer Experience in Selenium Pay Range: $49.37-$57.37 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr

Genesis10 is currently seeking a Quality Assurance Consultant with our client in the financial industry located in Pennington, NJ. This is a 12 + month contract position. Responsibilities: Accountable for ensuring that in-sprint testing, system integrated testing, end-to-end regression testing Execute automation test scripts, reporting the testing status to management Adhere to enterprise change management guidelines Support the business partners during UAT and postproduction validation Support the development team for critical defect triage Responsible for all QA testing effort for CMC team and will report directly to test lead for Connected customer train Determine general and specific quality requirements for products Create manual and automated software tests to identify functionality issues Analyze testing results and implement or communicate solutions to developers Requirements: 6+ years of experience as functional tester, defect management, change management process 6+ years of testing Salesforce applications, Financial Services cloud or Marketing cloud Experience with Mobile testing Experience in SQL query Experience in Agile Methodology Experience in Tricentis Tosca automation Experience using UFT or Selenium test automation Ability to work closely and mentor other offshore team members Organized, motivated, team-player, intellectually curious and able to thrive in a fast paced environment Strong collaborative, organizational, problem-solving skills Innovative and detail-oriented Excellent written and verbal communication skills Desired skills: Salesforce admin certification or developer Experience in Selenium Pay range: $35.75 - $43.75 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr

Genesis10 is currently seeking a Quality Assurance Consultant with our client in the financial industry located in Pennington, NJ. This is a 12+ month contract position. Responsibilities: Perform testing in the lower lanes test environments as well as support production implementation testing. Requirements: 3+ years testing experience in the Financial Services Industry. 3+ years working on an Agile team. Proficient in writing test cases and test scripts. Good communication and verbal skills. Desired Skills: Test Automation with Selenium/Java. Parasoft SOATest. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average). Behavioral Health Platform. Medical, Dental, Vision. Health Savings Account. Voluntary Hospital Indemnity (Critical Illness & Accident). Voluntary Term Life Insurance. 401K. Sick Pay (for applicable states/municipalities). Commuter Benefits (Dallas, NYC, SF, and Illinois). For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr

Job Description Quality Assurance Lead JOB DETAILS Base Pay: $22.00 - $30.00 per hour 2nd Shift: 3:45 pm - 12:15 am DUTIES AND RESPONSIBILITIES We are currently seeking a Quality Assurance Lead Technician to ensure that non-conforming products do not progress through the production process or reach customers. In this role, you will be the primary contact for tactical quality-related issues and procedures. You will conduct routine quality inspections of raw materials and finished goods throughout production to ensure consistency with established product quality specifications. These inspections include in-process and final inspections, as well as performing excursion investigations using Quick Problem-Solving and Root Cause Analysis methods to support the manufacturing process and guarantee the delivery of high-quality materials. Drive quality at the source by equipping work areas with necessary quality tools. Outline critical-to-quality process steps and understand the capabilities, controls, and required equipment and tools to perform job functions effectively. Support supervisors and operations with line decisions. Conduct a variety of tests to determine quality within established performance parameters, notifying operators or supervisors for quick correction. Audit the quality of incoming materials, work-in-progress materials, and finished products in accordance with quality standards. Communicate effectively with previous and following shifts' Quality Assurance Technicians regarding product quality, issues, and the status of work in progress. Lead or participate in teams with members and vendors to resolve quality problems, investigate concerns, collect necessary data, and address complaints using the established Cornerstone Building Brands Quality Problem-Solving methodology. Monitor internal metrics, driving initiatives and projects to improve quality as a competitive advantage. Create plant visual quality standards and documentation. Provide feedback to customer service and plant staff regarding testing results and root causes. Maintain strong written and verbal communication skills. Demonstrate proficiency with basic PC skills. Provide training to Production Associates regarding product quality. Assist in developing and maintaining of quality records and retention. Qualifications Education: High School Graduate/GED 2 years for quality related experience Effective verbal and written communication Problem-solving, analyzing data and identifying opportunities for improvement Proficient in using measuring equipment and quality control equipment Strong understanding of quality control procedures and manufacturing processes Excellent attention to detail and analytical skills Proven ability to maintain quality control documentation and records Ability to operate computer and knowledge of Microsoft Outlook Email, PowerPoint. Excel and Word. Additional Information Site Location:1 Silverline Dr.North Brunswick Township, NJ 08902 For more information please text CBB to . Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. All your information will be kept confidential according to EEO guidelines Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here . You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here .If you'd like to view a copy of the company's affirmative action planfor protected veterans or individuals with disabilities or policy statement, please contact Human Resources at or If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at or This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process. #J-18808-Ljbffr

Digital Dog Direct is an integrated direct mail & fulfillment solutions company for over three decades.

We provide digital on-demand and highly customized mail and email packages.

Digital Dog Direct is currently searching for a Quality Assurance Associate with experience in the print & mail industry. This full-time position offers a competitive salary and includes a comprehensive benefits package with career growth opportunities. In this role, the incumbent will perform duties as defined in the description below in support of delivering quality services to our customers.

1. Read and interpret job instructions and compliance requirements
2. Perform physical inspection of product
3. Review of customer proof and seeds
4. Assist production team when necessary
5. Follow quality assurance guidelines and safety protocol
6. Manage non-conformance and corrective action
7. Train other associates on quality assurance procedures
8. Pay close attention to detail
9. Other duties as assigned.

1. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
2. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
3. High school diploma or general education degree (GED)
4. One (1) year quality control experience and/or training; or equivalent combination of education and experience.

1. Read and interpret documents such as standard operating procedures, work instructions, and procedure manuals.
2. Strong organizational, problem-solving, and analytical skills
3. Knowledge of USPS postal regulations.
4. Capable of interpreting barcodes for quality control purposes
5. Ability to work smart in a fast-paced environment
6. Teamwork, ability to work with others
7. Can work independently and self-motivated

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The associate is frequently required to stoop, kneel, crouch, or crawl. The associate is occasionally required to walk. The associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

The work environment characteristics described here are representative of those associates encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).

Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.

Job Responsibilities

• Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report.

• Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan.

• Maintains and provides all records and reports pertaining to QA documentation.

• QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions.

• Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards

• Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.

• Analyzes survey results for improving communication process and providing feedback to the communication owners.

• Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.

• Provides feedback to agents and managers based on observed strengths and improvement opportunities.

• Analyzes readership, comprehension and application of communicated actions.

• Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.

• Identifies trends in service and provides that data to the training team to enhance current training.

• Documents customer/call communications processes and makes recommendations.

• Implements operational process improvement initiatives on a regular basis, as well as through long-term projects.

• Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.

• Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.

• Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement.

• Coordinates with client to create content for agent communications.

• Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.

• Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment.

• Identifies agent communication needs and makes recommendations to Call Center management.

Minimum Qualifications

• U.S. citizen and fluent English speaker

• Possess strong written and verbal communication skills

• Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation

• Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree)

• Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)

Other Job Specific Skills

• Demonstrated ability to contribute to quality assurance program creation or execution.

• Experience with call center call monitoring/recording software.

• Exceptional customer service and problem-solving skills.

• Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.

• Excellent analytical skills and strong decision-making abilities.

• Proven ability to achieve and maintain departmental quality standards.

• Strong Internet software and Windows operating systems and software skills.

• Demonstrated ability to train and develop new and existing support agents.

• Excellent interpersonal, facilitation, and relationship management skills.

• Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.

• Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.

• Great coordination skills across multiple departments of the Customer system.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$25.00

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.

Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.

This role will be based at one of our offices:

• Morristown, NJ
• New York, NY (Manhattan)
• Wilmington, DE
• Boston, MA
• Chicago, IL 

We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

#LI-AV1 #LI-HYBRID

The company is an equal opportunity employer.

We have an opportunity for a Software Quality Assurance Analyst to join our Berkley One team! You will be responsible for analyzing functional and technical requirements, estimating QA work, writing/executing test cases to verify stated and implied requirements, tracking defects through to resolution and helping lead the effort toward test automation.

We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   

Key functions include but are not limited to:

• Ownership of quality - from product definition to product implementation
• Understand business context, analyze business requirements, functional specifications and detail design documents
• Estimate testing effort and challenge estimates of teammates
• Identify and develop easily maintainable test cases to ensure thorough, repeatable testing that will validate requirements and includes all phases of testing
• Conduct end-to-end testing through multiple applications
• Identify and document all defects in a clear and concise manner owning them through to resolution
• Assist with leading test automation effort from the ground up
• Conduct peer review of test cases
• Assist QA leadership with guiding team where needed while still completing your own assignments on time
• Report progress to QA leadership and project team
• Identify and articulate process improvement recommendations that will increase quality and/or efficiency

• Bachelor's Degree or equivalent work experience
• 3+ years’ experience as a Software Quality Analyst preferably in the insurance domain, will consider other industries as appropriate
• Strong knowledge of testing principals and techniques      ·       ·       
• Experience with QA automation frameworks
• Agile experience with tools such as JIRA
• SQL experience preferred.
• Exceptional oral and written communication skills, a communication style flexible to the situation and able to communicate clearly and with a purpose
• Calm under pressure, possessing excellent organizational skills, integrity and follow-through on tasks
• A strong sense of accountability and ownership   
• Natural curiosity, a love of learning how things work and always on the lookout for innovative improvements

2025 B1 Software Quality Assurance Analyst JD

• Responsible for the planning and execution of project/ release testing activities.
• Prioritization of tasks according to business needs.
• Capacity planning, allocation of tasks and activities, tracking and reporting.
• Manage clients, partners and other project stakeholders and handle risks and issues and take appropriate project related decisions.
• Collaborate with team located across shores in successfully delivering the project.
• Ensure escalation processes are followed to swiftly alert all the project stakeholders to risks or issues in the project and ensure appropriate actions are taken.
• Build close relationships with all levels of the organization to allow open flow of communication.
• Act as an escalation for concerns.
• Drafting Test Strategy, Test Plan.
• Test effort estimation.
• Managing test schedules.
• Status and Metrics report to stakeholders Design, develop, and maintain automated test scripts.
• Maintain and update the test Automation framework as needed.
• Execute automated test suites to identify defects to improve software quality.
• Collaborate with development teams to integrate automated tests into CI/CD pipeline.
• Stay up to date on the latest advancements in test automation tools and best practices.

• Bachelor's degree or other equivalent years of experience/degrees.
• Minimum of 5 years' experience as in a testing/QA role in the financial services industry.
• Minimum 3 years' experience in the Commercial and/or Specialty insurance industry required.
• Exposure to different SDLCs, Agile experience is a must.
• Functional Testing experience.
• Strong MS Office skills.
• Excellent communication including verbal, written and presentation skills.
• Analytical, rigorous, with attention to detail.
• Ability to quickly adapt to new situations as they develop.
• Proficiency in test automation tools (e.g. Playwrite, Selenium, TestNG, JUnit, Cypress) is preferred.
• Knowledge of scripting languages (e.g. Python, JavaScript) and programing languages (e.g. Java, C#) is preferred.
• Experience with API testing and tools like Postman and SoapUI is a plus.