31,059 Mondelez International Email jobs in the United States

Job Title: Account Manager
Job Location: Jamaica-USA-11430
Work Location Type: On-Site
Salary Range: $80,437.19 - 95,000.00

LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

As an Account Manager at LSG Sky Chefs, you will serve as the primary liaison between our airline customers and internal operational teams. Your role is critical in ensuring exceptional service delivery, customer satisfaction, and contract compliance. You will be responsible for managing customer relationships, supporting business retention, and driving growth through excellent communication, operational alignment, and data-driven decision-making. Acting as the voice of the customer, you'll proactively anticipate needs, resolve issues, and collaborate cross-functionally to deliver culinary excellence and service innovation at every touchpoint.

Compensation & Benefits

• Competitive Base Salary + Annual Incentive Plan
• Medical, Dental, Vision - starts Day 1
• 401(k) with Company Match
• Paid Time Off, Sick Leave & Holidays
• Tuition Reimbursement - support for professional development
• Free Parking & Daily Meals

Account Management

• Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the CSC, the airline and the Key Account Manager
• Ensure accurate billing and provisioning to the airline
• Maintain daily par levels and inventory control in accordance with customer standards
• Ensure equipment inventory is taken in a timely and accurate manner
• Ensure the on time departure of all flights using catering guidelines
• Support the respective departments regarding all airline cycle changes
• Monitor and ensure compliance with customer specifications and equipment, policies and procedures (Food & Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager
• Maintain customer specifications and monitor changes
• Ensure that the airlines measurement system is taken into account in each department
• Coordinate and participate in all CSC evaluations by the customer. Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
• Monitor and ensure CSC compliance with the airlines safety expectations
• Develop, document and maintain flight attendant comment and delay database
• Support the Executive chef in menu presentations as needed. Assist in Chef tables
• Track quality scores
• Ensure par levels of customer inventory and customer specific goods
• Participate in special customer projects

Leadership

• Ensure that the area of responsibility is properly organized, staffed and directed
• Guide, motivate and develop the subordinate employees within the Human Resources Policy
• Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
• Make the company's values and management principles live in the department(s)
• Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
  

• Bachelor's degree in Business, Hospitality, Supply Chain, or a related field, or equivalent work experience
• 3+ years of experience in account management, customer service, or client-facing roles
• Strong interpersonal and relationship-building skills with the ability to work cross-functionally
• Proven ability to manage multiple accounts or projects simultaneously with attention to detail
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to analyze data, prepare reports, and present to internal and external stakeholders
• Strong problem-solving and decision-making skills
• Comfortable in a fast-paced, deadline-driven environment

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:  Account Manager 
Job Location:  Austin-USA-78719 
Work Location Type:  On-Site 
Salary Range:  $61,874.76 - 77,343.45   

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Overview

Join our team in Austin, TX as an Account Manager supporting Delta Airlines , one of our most valued airline partners. In this high-impact role, you’ll be the go-to expert and trusted advisor, ensuring every touchpoint exceeds expectations. From driving service excellence to solving challenges before they arise, you'll be at the center of it all, building strong client relationships, aligning with operational teams, and turning performance metrics into opportunities for growth.

If you thrive in a fast-paced environment, love building partnerships, and are passionate about aviation and customer success, this is your runway to something great.

• Work location : onsite @ our Sky Chefs facility located @ Austin Bergstrom International Airport
• Work schedule :  Monday through Friday but must be flexible to work additional hours or days as needed outside the standard schedule including nights and weekends as business dictates

Compensation & Benefits

• Competitive Base Salary  + Annual Incentive Plan
• Medical, Dental, Vision  – starts Day 1
• 401(k) with Company Match
• Paid Time Off, Sick Leave & Holidays
• Tuition Reimbursement  – support for professional development
• Free Parking & Daily Meals

What You'll Do

Account Management

• Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the Customer Service Center (CSC), the airline and the Key Account Manager
• Ensure accurate billing and provisioning to the airline
• Maintain daily par levels and inventory control in accordance with customer standards
• Ensure equipment inventory is taken in a timely and accurate manner
• Ensure the on-time departure of all flights using catering guidelines
• Support the respective departments regarding all airline cycle changes
• Monitor and ensure compliance with customer specifications and equipment, policies and procedures (Food & Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager 
• Maintain customer specifications and monitor changes
• Ensure that the airline’s measurement system is considered in each department
• Coordinate and participate in all CSC evaluations by the customer. Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
• Develop, document and maintain flight attendant comment and delay database
• Support the Executive Chef in menu presentations as needed. Assist in Chef Tables
• Ensure par levels of customer inventory and customer specific goods 
• Participate in special customer projects 

Leadership

• Ensure the area of responsibility is properly organized, staffed and directed
• Guide, motivate and develop the subordinate employees within the Human Resources Policy
• Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
• Make the company's values and management principles live in the department(s)
• Plan, implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety

What We Look for in a Candidate

• Bachelor’s degree in Business Management, Hospitality Management or similar degree or equivalent experience required
• Minimum of 3 years of experience in account management, customer relationship management, or a similar client-facing role required 
• Experience working in the airline or hospitality industry is a plus, but not required
• Demonstrated strength in customer service with a proven ability to drive customer satisfaction and customer problem resolution
• Strong presentation, communication, training and interpersonal skills
• Proven track record of understanding of the drivers of product and labor cost variances
• Proficient in Microsoft Office with the ability to quickly learn new software systems

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Title:  Account Manager 
Job Location:  Jamaica-USA-11430 
Work Location Type:  On-Site 
Salary Range:  $80,437.19 - 95,000.00   

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

As an Account Manager at LSG Sky Chefs, you will serve as the primary liaison between our airline customers and internal operational teams. Your role is critical in ensuring exceptional service delivery, customer satisfaction, and contract compliance. You will be responsible for managing customer relationships, supporting business retention, and driving growth through excellent communication, operational alignment, and data-driven decision-making. Acting as the voice of the customer, you’ll proactively anticipate needs, resolve issues, and collaborate cross-functionally to deliver culinary excellence and service innovation at every touchpoint.

Compensation & Benefits

• Competitive Base Salary  + Annual Incentive Plan
• Medical, Dental, Vision  – starts Day 1
• 401(k) with Company Match
• Paid Time Off, Sick Leave & Holidays
• Tuition Reimbursement  – support for professional development
• Free Parking & Daily Meals

Main Accountabilities

Account Management

• Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the CSC, the airline and the Key Account Manager
• Ensure accurate billing and provisioning to the airline
• Maintain daily par levels and inventory control in accordance with customer standards
• Ensure equipment inventory is taken in a timely and accurate manner
• Ensure the on time departure of all flights using catering guidelines
• Support the respective departments regarding all airline cycle changes
• Monitor and ensure compliance with customer specifications and equipment, policies and procedures (Food & Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager 
• Maintain customer specifications and monitor changes
• Ensure that the airlines measurement system is taken into account in each department
• Coordinate and participate in all CSC evaluations by the customer. Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
• Monitor and ensure CSC compliance with the airlines safety expectations
• Develop, document and maintain flight attendant comment and delay database
• Support the Executive chef in menu presentations as needed. Assist in Chef tables
• Track quality scores
• Ensure par levels of customer inventory and customer specific goods 
• Participate in special customer projects 

Leadership

• Ensure that the area of responsibility is properly organized, staffed and directed
• Guide, motivate and develop the subordinate employees within the Human Resources Policy
• Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
• Make the company's values and management principles live in the department(s)
• Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
   

Knowledge, Skills and Experience

• Bachelor’s degree in Business, Hospitality, Supply Chain, or a related field, or equivalent work experience
• 3+ years of experience in account management, customer service, or client-facing roles
• Strong interpersonal and relationship-building skills with the ability to work cross-functionally
• Proven ability to manage multiple accounts or projects simultaneously with attention to detail
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to analyze data, prepare reports, and present to internal and external stakeholders
• Strong problem-solving and decision-making skills
• Comfortable in a fast-paced, deadline-driven environment

#LSGNS

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

• Develop relationships with local businesses and develop a network for job placement
• Conduct customized Job Task Analysis and update client information for each option position
• Help employers build Tiered Employment Plans to advance current employees and fill new positions with jobseekers
• Create, generate, and submit job orders including entering employer information into all appropriate databases and monitor employer activities
• Coordinate delivery of services and fulfillment of job orders with designated partner organizations
• Provide consistent and comprehensive case management and follow-up
• Provide, as required, target estimates or goals and periodic progress reports
• Accurately complete required documentation for enrollment including maintaining an organized database of clients and keeping detailed documentation of all contacts with clients
• Share information with appropriate staff and/or funding agencies
• Help to ensure that positive outcomes and goals are met as required by contract
• Meet performance criteria on a weekly, monthly and annual basis
• Other opportunities as available

• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Sales or marketing experience preferred
• Knowledge of Microsoft Office programs
• A valid driver's license & clean driving record required

• Bachelor's degree or equivalent experience

As an Account Manager, you are responsible for driving Babcock & Wilcox sales and achieving sales targets. The primary focus of this role is to build solid customer relationships and drive sales growth for the Southeastern US including accounts in NC Account Manager, Manager, Sales, Accounting, Account

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

The Sales Account Manager is a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset, this individual pursues growth opportunities by engaging with senior leaders and executives for Forrester's existing accounts composed of Fortune-class companies. With a transparent, repeatable consultative sales process, this role achieves impactful outcomes by creating and orchestrating account penetration strategies. The Sales Account Manager anticipates client needs; understands what drives their success; challenges them to think differently; and provides highly valued business insights to enable clients to win, serve, and retain customers. Along the way, the Sales Account Manager will enjoy the opportunity to drive professional and financial growth.

This role will work closely with top executives and their teams, gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. Success in this position relies on the ability to build trust, foster relationships, and communicate effectively.

Key responsibilities

Partner with senior management (director, C-level) clients as a trusted business advisor by leveraging the company's research on emerging technologies and customer experience.

Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions.

Maintain the minimum weekly/daily metrics, and ensure quota is met.

Produce accurate and timely forecasts.

Uncover key business initiatives and engage new cross-functional buying centers.

Develop sales opportunities to increase contract value and customer retention.

Maintain and build relationships with executive-level contacts to understand their business needs and identify new opportunities.

Develop a complete understanding of the company's products and services portfolio to align appropriate solutions with client needs.

Skills and competencies

Demonstrate urgency and a sense of purpose.

Anticipate challenges, adapts to setbacks, and responds well to coaching.

Adapt communication style to audience needs and listens actively.

Leverage data and insights to secure support and commitment.

Apply critical thinking to anticipate challenges, make data-driven decisions, and achieve goals.

Pursues continuous learning and embrace diverse perspectives.

Prioritize work effectively to align with organizational goals and follow standard processes.

Build trust through consistency, reliability, and strong rapport.

Business scope, impact, strategic contribution and team interaction

Gain a deeper understanding of Forrester and its operations.

Develop professional expertise with general guidance for routine tasks and detailed instructions for new challenges.

Build positive relationships with internal and external stakeholders.

Complete tasks of moderate scope within established policies and procedures.

Influence team or project timelines through decisions.

Thought leadership and expertise

Expand knowledge of the field and company policies to resolve daily tasks.

Apply domain expertise to address routine responsibilities effectively.

A bachelor's degree is preferred.

At least two years of relevant/consultative sales experience.

Experience selling business services to senior professionals in a highly competitive market would be an advantage.

The ability and willingness to make cold calls and book meetings.

Proven experience in a similar role, specifically with account management, achieving quota goals, and managing personal sales strategies.

Effective presentation, organization, and time management skills.

A fast learner who is at ease with technology.

Excellent verbal and written communication skills.

Base salary range: $64,000 - $96,000

Bonus target: 53.85%

Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.

This is a hybrid opportunity and this role requires onsite in-office presence approximately 1 to 3 days per week at either our New York, NY or Berkeley Heights, NJ office locations.

The Account Manager's main responsibility is to manage daily client service needs for a designated book of business, which may be overseen by a Producer or Account Executive responsible for service, placement, and business development. This role involves extensive use of system tools and frequent client communication via email or phone. The Account Manager must strictly adhere to corporate procedures, including maintaining data integrity within the system of record. As a key part of the client team, the Account Manager also provides guidance to any third-party vendors managing aspects of the account.

• At the direction of the Producer or Account Executive (Prod/AE), participates in renewal strategy including discussion of the markets to approach, claims reviews and exposure gathering
• Manages a renewal book of business, including creation of submissions, supporting the placement process, including Proposals and Binding.
• Provide support in drafting exposure gathering information, loss exhibits, submissions and proposals
• Obtain loss run or policy documentation directly from a carrier website as needed
• Primary recipient of daily questions or changes from the client or forwarded by the Prod/AE
• Work with Associate Account manager or 3rd party vendor to issue Certificates, Invoices, policy/endorsement/audit checking
• Submitting and managing changes to the carrier per the client's request
• Update the system of record to properly reflect conversations, communications and policy documentation
• Processing of monthly, quarterly or annually audits and monthly reports as received
• Handling contract reviews that are not complex in nature

• 2+ Years of experience in a Property & Casualty brokerage environment
• Knowledge of Property & Casualty business
• Ability to follow process and procedures guidance
• Analytical and problem-solving abilities
• Ability to display tact and poise under pressure when working through issues
• Good communication, interpersonal, and negotiation skills
• Ability to work efficiently in teams
• Hold, or willing to obtain, Insurance licenses as required by the Company

At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $51,800 - $85,000 annually. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.

Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada.

Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.

Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Date Posted:2025-08-06 Country: United States of America. Location: OT 139: CZ - ST LOUIS (BRENTWOOD) 1976 Congressional Drive , Maryland Heights, MO, 63146 USA - Would you like to join a truly international, talent driven company that values Safety, Account Manager, Manager, Field Technician, Sales Representative, Manufacturing, Accounting