6,537 Network Maintenance jobs in the United States
Director of Distribution Network Maintenance Operations
75181 Mesquite, Texas
Ashley Furniture Industries Inc
Posted 24 days ago
Job Viewed
Job Description
Director of Distribution Network Maintenance Operations
Join to apply for the Director of Distribution Network Maintenance Operations role at Ashley Furniture Industries .
This position is responsible for maintaining, planning, and growing Ashleys fleet of PIV Equipment, as well as managing expansion and consolidation projects related to strategic efforts for the Ashley distribution centers across North America. The role involves developing maintenance programs to reduce expenses, improve reliability, security, efficiency, and safety, and overseeing expansion projects including racking and automation. The successful candidate will lead multiple projects, establish metrics for continuous improvement, and may have additional duties as assigned.
Responsibilities- Develop maintenance guidelines and obsolescence plans for Ashleys global fleet of over 2,000 PIVs.
- Promote a culture of zero downtime to maximize fleet utilization and minimize repair times for infrastructure and equipment.
- Lead mitigation efforts for issues causing production disruptions, including outages and infrastructure damage.
- Oversee expansion projects and new distribution center openings, including equipment planning and facilities design.
- Implement proactive maintenance systems, including PMs, safety audits, and compliance measures.
- Coordinate with internal stakeholders and authorities to ensure regulatory compliance.
- Manage contract negotiations, work scope definitions, and bid analyses for maintenance services.
- Maintain communication with leadership and stakeholders through reports and meetings.
- Ensure emergency preparedness and safety in facilities management.
- Manage expansion and consolidation projects, working with civil engineering and contractors to ensure timely, within-budget completion.
- Scope and deploy future Material Handling Equipment and automation systems.
- Make hiring and personnel decisions, manage team performance, and facilitate employee development.
- Ensure accurate employee time-keeping and attendance records.
- Promote company values and foster a culture of continuous improvement and operational excellence.
- Bachelors Degree in Business, Supply Chain, Engineering, or related field.
- 7+ years of maintenance leadership experience.
- Strong analytical, project management, and resource optimization skills.
- Experience with maintenance contracts, system improvements, and automation deployment.
Annual salary ranges from $140,000 to $200,000, based on experience and qualifications. Profit sharing and comprehensive benefits, including health, dental, vision, 401(k), paid holidays, vacation, and sick leave, are offered.
About Ashley FurnitureAs the largest manufacturer of home furnishings, Ashley Furniture values integrity, innovation, continuous improvement, and growth. We are committed to community engagement, environmental stewardship, and creating a positive workplace culture.
#J-18808-Ljbffr
View Now
0
Network Maintenance Technician II - Core RF
99790 Arctic Village, Alaska
GCI Communication Corp
Posted today
Job Viewed
Job Description
GCI's Network Maintenance Technician II - Core RF is responsible for maintaining and repairing system wide oversight and quality control of network signal processing. Troubleshoots and repairs problems with transmission levels, and/or equipment failures to included network analysis, headend and outside plant maintenance and integrity, technical leadership of outside plant maintenance, personnel, and all relevant. Responsible for constructing, maintaining, and repairing network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission. Troubleshoots and repairs problems with transmission levels, signal losses, off-air interference, and equipment failures. The primary customer is "the public" considering purchasing and/or using GCI facilities' products; other departmental personnel and/or outside agencies, vendors, utilities, etc.
This position could be assigned to any or all areas needed to support Network Repairs:
+ Outside Network Maintenance
+ Construction
+ Facilities
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Performs routine maintenance, surveillance, and construction operations on all Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless / HFC Networks, Facilities, and related components providing video, voice, and data services.
+ Completes routine balancing, aligning, sweeping, proof of performance and required compliance adjustments of components and equipment used to amplify and process signals. Monitors and supports critical network elements to maintain the continuous operation of network and system infrastructure.
+ Performs preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.
+ Responsible for carrying out assigned construction activities in support of new plant construction, rebuilds and existing plant upgrades. Knows and adheres to applicable construction codes and safety regulations. Digs holes; lays foundation; places poles; lays cable; unreels, pulls, and strings wire from pole to pole.
+ Dismantles, moves, or removes aerial, underground, or building wire, cable equipment, poles, and hardware. Installs and replaces power supplies, converters, and terminal boxes. Operates heavy-duty power equipment and hand tools.
+ Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.
+ Responsible for basic vehicle maintenance, truck stock, and follows the company's safe driving and other applicable policies. May be required to pass, background check, pre-employment, and random controlled substance screening, and obtain commercial driver's license within 6 months of employment.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Responsive to financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Articulate technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets. Able to communicate technical information effectively verbally to customers, contractors, utility workers, fellow employees, and the public in an effective manner commensurate with their level of understanding.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to promote teamwork and encourage a professional, courteous work ethic.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Organize assignments, equipment, and routing to maximize productivity.
+ RESULTS - Calculate signal losses and amplification from headend to customer premise equipment and able to synthesize multiple pieces of technical information to develop timely solutions to network problems. Read, interpret/evaluate and apply/implement information from system maps, equipment readings, test parameters, construction, and design work orders. Expeditiously route and navigate, accurately reading system and city maps/grids.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Basic MS Office knowledge (e.g., Outlook, Teams, Word, Excel) and industry specific programs that track signal leakage, outages, system monitoring, etc.
Additional Job Requirements:
This is an intermediate level position within the telecommunications field outside network maintenance that will support and learn from the company's certification, education, and senior technicians the in depth understanding for routine preventative and corrective network maintenance, repairs to field and network facilities and plant providing video, voice, data, and wireless services at varying locations including customer's residential and/or business properties, field and central offices. Works under moderate supervision and work is reviewed by senior staff.
Essential Duties:
+ Advanced knowledge and ability to perform construction, installation, routine preventative, and corrective maintenance, testing and repairs of facilities providing video, voice, and data and wireless services.
+ Evaluates field conditions, performs tests, and measurements to determine signal quality.
+ Handles semi-routine maintenance duties, problems, and repairs. Recognizes deviation from accepted practices and confirms with senior staff appropriate next steps.
+ Receives general instructions on routine work and detailed instructions on new assignments. Work is regularly supervised and reviewed for timeliness, accuracy, and correct procedures.
+ Demonstrates advanced knowledge of several areas including plant systems and construction practices.
+ Organizes daily workload and performs work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities.
+ Performs preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off and repairs.
+ Communicates with SMC or Dispatch to update and complete repair or trouble tickets.
+ Assists with new installations and trouble tickets in a timely manner.
+ Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner.
+ Escalates more complex issues as needed to the appropriate department, or management team.
+ Work with senior technicians and respond to outages or other duties as required and guide and train less experienced technicians.
+ Design test fixtures, analyze test results, and document tests performed on components.
Additional Competencies:
+ Knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations.
+ Knowledge of routine maintenance procedures, surveillance, and construction operations including Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless/Wireline / HFC Networks, Facilities, and related components providing video, voice, and data services.
+ Knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance.
+ Knowledge of basic electronic fundamentals and mathematical skills.
+ Knowledge of video, voice, and data, baseband, and optical signal delivery.
+ Knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment.
+ Knowledge of cable modem systems to include any OTN interface devices, troubleshooting techniques and monitoring.
+ Knowledge of home/business wiring, adjusting, installation, and service of consumer electronics equipment.
+ Knowledge of satellite, and RF related theory and equipment and a general understanding of satellite communication ground station equipment including modems, converters, HPA, SPAs, LNA, and antenna systems
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Minimum of six (6) years in a telecommunications role or related background. *
+ Including two (2) years of complex related field experience.
+ Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification.
Preferred:
+ Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training.
+ Telecommunications experience.
+ Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
This position requires driving a company-owned vehicle, company provided vehicle, or use of a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ High degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, ladders, and buckets with tools and equipment at heights up to 40 feet safely and routinely.
+ Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
+ Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
+ High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily.
+ Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
+ Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
+ Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
+ Subject to adverse weather and driving conditions.
+ Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes).
+ Work performed below overhead construction and in trenches to 10 feet in depth.
+ Tasks performed around high-power electrical conductors and gas lines.
+ Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
+ May encounter unrestrained animals/pets.
+ Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours. Travel may be required to assist other systems personnel.
+ Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
+ Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
This position could be assigned to any or all areas needed to support Network Repairs:
+ Outside Network Maintenance
+ Construction
+ Facilities
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Performs routine maintenance, surveillance, and construction operations on all Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless / HFC Networks, Facilities, and related components providing video, voice, and data services.
+ Completes routine balancing, aligning, sweeping, proof of performance and required compliance adjustments of components and equipment used to amplify and process signals. Monitors and supports critical network elements to maintain the continuous operation of network and system infrastructure.
+ Performs preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.
+ Responsible for carrying out assigned construction activities in support of new plant construction, rebuilds and existing plant upgrades. Knows and adheres to applicable construction codes and safety regulations. Digs holes; lays foundation; places poles; lays cable; unreels, pulls, and strings wire from pole to pole.
+ Dismantles, moves, or removes aerial, underground, or building wire, cable equipment, poles, and hardware. Installs and replaces power supplies, converters, and terminal boxes. Operates heavy-duty power equipment and hand tools.
+ Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.
+ Responsible for basic vehicle maintenance, truck stock, and follows the company's safe driving and other applicable policies. May be required to pass, background check, pre-employment, and random controlled substance screening, and obtain commercial driver's license within 6 months of employment.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Responsive to financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Articulate technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets. Able to communicate technical information effectively verbally to customers, contractors, utility workers, fellow employees, and the public in an effective manner commensurate with their level of understanding.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to promote teamwork and encourage a professional, courteous work ethic.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Organize assignments, equipment, and routing to maximize productivity.
+ RESULTS - Calculate signal losses and amplification from headend to customer premise equipment and able to synthesize multiple pieces of technical information to develop timely solutions to network problems. Read, interpret/evaluate and apply/implement information from system maps, equipment readings, test parameters, construction, and design work orders. Expeditiously route and navigate, accurately reading system and city maps/grids.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Basic MS Office knowledge (e.g., Outlook, Teams, Word, Excel) and industry specific programs that track signal leakage, outages, system monitoring, etc.
Additional Job Requirements:
This is an intermediate level position within the telecommunications field outside network maintenance that will support and learn from the company's certification, education, and senior technicians the in depth understanding for routine preventative and corrective network maintenance, repairs to field and network facilities and plant providing video, voice, data, and wireless services at varying locations including customer's residential and/or business properties, field and central offices. Works under moderate supervision and work is reviewed by senior staff.
Essential Duties:
+ Advanced knowledge and ability to perform construction, installation, routine preventative, and corrective maintenance, testing and repairs of facilities providing video, voice, and data and wireless services.
+ Evaluates field conditions, performs tests, and measurements to determine signal quality.
+ Handles semi-routine maintenance duties, problems, and repairs. Recognizes deviation from accepted practices and confirms with senior staff appropriate next steps.
+ Receives general instructions on routine work and detailed instructions on new assignments. Work is regularly supervised and reviewed for timeliness, accuracy, and correct procedures.
+ Demonstrates advanced knowledge of several areas including plant systems and construction practices.
+ Organizes daily workload and performs work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities.
+ Performs preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off and repairs.
+ Communicates with SMC or Dispatch to update and complete repair or trouble tickets.
+ Assists with new installations and trouble tickets in a timely manner.
+ Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner.
+ Escalates more complex issues as needed to the appropriate department, or management team.
+ Work with senior technicians and respond to outages or other duties as required and guide and train less experienced technicians.
+ Design test fixtures, analyze test results, and document tests performed on components.
Additional Competencies:
+ Knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations.
+ Knowledge of routine maintenance procedures, surveillance, and construction operations including Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless/Wireline / HFC Networks, Facilities, and related components providing video, voice, and data services.
+ Knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance.
+ Knowledge of basic electronic fundamentals and mathematical skills.
+ Knowledge of video, voice, and data, baseband, and optical signal delivery.
+ Knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment.
+ Knowledge of cable modem systems to include any OTN interface devices, troubleshooting techniques and monitoring.
+ Knowledge of home/business wiring, adjusting, installation, and service of consumer electronics equipment.
+ Knowledge of satellite, and RF related theory and equipment and a general understanding of satellite communication ground station equipment including modems, converters, HPA, SPAs, LNA, and antenna systems
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Minimum of six (6) years in a telecommunications role or related background. *
+ Including two (2) years of complex related field experience.
+ Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification.
Preferred:
+ Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training.
+ Telecommunications experience.
+ Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
This position requires driving a company-owned vehicle, company provided vehicle, or use of a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ High degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, ladders, and buckets with tools and equipment at heights up to 40 feet safely and routinely.
+ Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
+ Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
+ High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily.
+ Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
+ Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
+ Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
+ Subject to adverse weather and driving conditions.
+ Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes).
+ Work performed below overhead construction and in trenches to 10 feet in depth.
+ Tasks performed around high-power electrical conductors and gas lines.
+ Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
+ May encounter unrestrained animals/pets.
+ Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours. Travel may be required to assist other systems personnel.
+ Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
+ Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
View Now
1
Network Maintenance Technician II - Core RF
99509 Fort Richardson, Alaska
GCI Communication Corp
Posted today
Job Viewed
Job Description
GCI's Network Maintenance Technician II - Core RF is responsible for maintaining and repairing system wide oversight and quality control of network signal processing. Troubleshoots and repairs problems with transmission levels, and/or equipment failures to included network analysis, headend and outside plant maintenance and integrity, technical leadership of outside plant maintenance, personnel, and all relevant. Responsible for constructing, maintaining, and repairing network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission. Troubleshoots and repairs problems with transmission levels, signal losses, off-air interference, and equipment failures. The primary customer is "the public" considering purchasing and/or using GCI facilities' products; other departmental personnel and/or outside agencies, vendors, utilities, etc.
This position could be assigned to any or all areas needed to support Network Repairs:
+ Outside Network Maintenance
+ Construction
+ Facilities
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Performs routine maintenance, surveillance, and construction operations on all Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless / HFC Networks, Facilities, and related components providing video, voice, and data services.
+ Completes routine balancing, aligning, sweeping, proof of performance and required compliance adjustments of components and equipment used to amplify and process signals. Monitors and supports critical network elements to maintain the continuous operation of network and system infrastructure.
+ Performs preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.
+ Responsible for carrying out assigned construction activities in support of new plant construction, rebuilds and existing plant upgrades. Knows and adheres to applicable construction codes and safety regulations. Digs holes; lays foundation; places poles; lays cable; unreels, pulls, and strings wire from pole to pole.
+ Dismantles, moves, or removes aerial, underground, or building wire, cable equipment, poles, and hardware. Installs and replaces power supplies, converters, and terminal boxes. Operates heavy-duty power equipment and hand tools.
+ Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.
+ Responsible for basic vehicle maintenance, truck stock, and follows the company's safe driving and other applicable policies. May be required to pass, background check, pre-employment, and random controlled substance screening, and obtain commercial driver's license within 6 months of employment.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Responsive to financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Articulate technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets. Able to communicate technical information effectively verbally to customers, contractors, utility workers, fellow employees, and the public in an effective manner commensurate with their level of understanding.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to promote teamwork and encourage a professional, courteous work ethic.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Organize assignments, equipment, and routing to maximize productivity.
+ RESULTS - Calculate signal losses and amplification from headend to customer premise equipment and able to synthesize multiple pieces of technical information to develop timely solutions to network problems. Read, interpret/evaluate and apply/implement information from system maps, equipment readings, test parameters, construction, and design work orders. Expeditiously route and navigate, accurately reading system and city maps/grids.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Basic MS Office knowledge (e.g., Outlook, Teams, Word, Excel) and industry specific programs that track signal leakage, outages, system monitoring, etc.
Additional Job Requirements:
This is an intermediate level position within the telecommunications field outside network maintenance that will support and learn from the company's certification, education, and senior technicians the in depth understanding for routine preventative and corrective network maintenance, repairs to field and network facilities and plant providing video, voice, data, and wireless services at varying locations including customer's residential and/or business properties, field and central offices. Works under moderate supervision and work is reviewed by senior staff.
Essential Duties:
+ Advanced knowledge and ability to perform construction, installation, routine preventative, and corrective maintenance, testing and repairs of facilities providing video, voice, and data and wireless services.
+ Evaluates field conditions, performs tests, and measurements to determine signal quality.
+ Handles semi-routine maintenance duties, problems, and repairs. Recognizes deviation from accepted practices and confirms with senior staff appropriate next steps.
+ Receives general instructions on routine work and detailed instructions on new assignments. Work is regularly supervised and reviewed for timeliness, accuracy, and correct procedures.
+ Demonstrates advanced knowledge of several areas including plant systems and construction practices.
+ Organizes daily workload and performs work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities.
+ Performs preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off and repairs.
+ Communicates with SMC or Dispatch to update and complete repair or trouble tickets.
+ Assists with new installations and trouble tickets in a timely manner.
+ Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner.
+ Escalates more complex issues as needed to the appropriate department, or management team.
+ Work with senior technicians and respond to outages or other duties as required and guide and train less experienced technicians.
+ Design test fixtures, analyze test results, and document tests performed on components.
Additional Competencies:
+ Knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations.
+ Knowledge of routine maintenance procedures, surveillance, and construction operations including Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless/Wireline / HFC Networks, Facilities, and related components providing video, voice, and data services.
+ Knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance.
+ Knowledge of basic electronic fundamentals and mathematical skills.
+ Knowledge of video, voice, and data, baseband, and optical signal delivery.
+ Knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment.
+ Knowledge of cable modem systems to include any OTN interface devices, troubleshooting techniques and monitoring.
+ Knowledge of home/business wiring, adjusting, installation, and service of consumer electronics equipment.
+ Knowledge of satellite, and RF related theory and equipment and a general understanding of satellite communication ground station equipment including modems, converters, HPA, SPAs, LNA, and antenna systems
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Minimum of six (6) years in a telecommunications role or related background. *
+ Including two (2) years of complex related field experience.
+ Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification.
Preferred:
+ Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training.
+ Telecommunications experience.
+ Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
This position requires driving a company-owned vehicle, company provided vehicle, or use of a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ High degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, ladders, and buckets with tools and equipment at heights up to 40 feet safely and routinely.
+ Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
+ Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
+ High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily.
+ Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
+ Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
+ Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
+ Subject to adverse weather and driving conditions.
+ Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes).
+ Work performed below overhead construction and in trenches to 10 feet in depth.
+ Tasks performed around high-power electrical conductors and gas lines.
+ Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
+ May encounter unrestrained animals/pets.
+ Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours. Travel may be required to assist other systems personnel.
+ Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
+ Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
This position could be assigned to any or all areas needed to support Network Repairs:
+ Outside Network Maintenance
+ Construction
+ Facilities
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Performs routine maintenance, surveillance, and construction operations on all Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless / HFC Networks, Facilities, and related components providing video, voice, and data services.
+ Completes routine balancing, aligning, sweeping, proof of performance and required compliance adjustments of components and equipment used to amplify and process signals. Monitors and supports critical network elements to maintain the continuous operation of network and system infrastructure.
+ Performs preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.
+ Responsible for carrying out assigned construction activities in support of new plant construction, rebuilds and existing plant upgrades. Knows and adheres to applicable construction codes and safety regulations. Digs holes; lays foundation; places poles; lays cable; unreels, pulls, and strings wire from pole to pole.
+ Dismantles, moves, or removes aerial, underground, or building wire, cable equipment, poles, and hardware. Installs and replaces power supplies, converters, and terminal boxes. Operates heavy-duty power equipment and hand tools.
+ Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.
+ Responsible for basic vehicle maintenance, truck stock, and follows the company's safe driving and other applicable policies. May be required to pass, background check, pre-employment, and random controlled substance screening, and obtain commercial driver's license within 6 months of employment.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Responsive to financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Articulate technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets. Able to communicate technical information effectively verbally to customers, contractors, utility workers, fellow employees, and the public in an effective manner commensurate with their level of understanding.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to promote teamwork and encourage a professional, courteous work ethic.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Organize assignments, equipment, and routing to maximize productivity.
+ RESULTS - Calculate signal losses and amplification from headend to customer premise equipment and able to synthesize multiple pieces of technical information to develop timely solutions to network problems. Read, interpret/evaluate and apply/implement information from system maps, equipment readings, test parameters, construction, and design work orders. Expeditiously route and navigate, accurately reading system and city maps/grids.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Basic MS Office knowledge (e.g., Outlook, Teams, Word, Excel) and industry specific programs that track signal leakage, outages, system monitoring, etc.
Additional Job Requirements:
This is an intermediate level position within the telecommunications field outside network maintenance that will support and learn from the company's certification, education, and senior technicians the in depth understanding for routine preventative and corrective network maintenance, repairs to field and network facilities and plant providing video, voice, data, and wireless services at varying locations including customer's residential and/or business properties, field and central offices. Works under moderate supervision and work is reviewed by senior staff.
Essential Duties:
+ Advanced knowledge and ability to perform construction, installation, routine preventative, and corrective maintenance, testing and repairs of facilities providing video, voice, and data and wireless services.
+ Evaluates field conditions, performs tests, and measurements to determine signal quality.
+ Handles semi-routine maintenance duties, problems, and repairs. Recognizes deviation from accepted practices and confirms with senior staff appropriate next steps.
+ Receives general instructions on routine work and detailed instructions on new assignments. Work is regularly supervised and reviewed for timeliness, accuracy, and correct procedures.
+ Demonstrates advanced knowledge of several areas including plant systems and construction practices.
+ Organizes daily workload and performs work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities.
+ Performs preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off and repairs.
+ Communicates with SMC or Dispatch to update and complete repair or trouble tickets.
+ Assists with new installations and trouble tickets in a timely manner.
+ Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner.
+ Escalates more complex issues as needed to the appropriate department, or management team.
+ Work with senior technicians and respond to outages or other duties as required and guide and train less experienced technicians.
+ Design test fixtures, analyze test results, and document tests performed on components.
Additional Competencies:
+ Knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations.
+ Knowledge of routine maintenance procedures, surveillance, and construction operations including Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless/Wireline / HFC Networks, Facilities, and related components providing video, voice, and data services.
+ Knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance.
+ Knowledge of basic electronic fundamentals and mathematical skills.
+ Knowledge of video, voice, and data, baseband, and optical signal delivery.
+ Knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment.
+ Knowledge of cable modem systems to include any OTN interface devices, troubleshooting techniques and monitoring.
+ Knowledge of home/business wiring, adjusting, installation, and service of consumer electronics equipment.
+ Knowledge of satellite, and RF related theory and equipment and a general understanding of satellite communication ground station equipment including modems, converters, HPA, SPAs, LNA, and antenna systems
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Minimum of six (6) years in a telecommunications role or related background. *
+ Including two (2) years of complex related field experience.
+ Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification.
Preferred:
+ Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training.
+ Telecommunications experience.
+ Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
This position requires driving a company-owned vehicle, company provided vehicle, or use of a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ High degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, ladders, and buckets with tools and equipment at heights up to 40 feet safely and routinely.
+ Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
+ Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
+ High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily.
+ Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
+ Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
+ Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
+ Subject to adverse weather and driving conditions.
+ Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes).
+ Work performed below overhead construction and in trenches to 10 feet in depth.
+ Tasks performed around high-power electrical conductors and gas lines.
+ Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
+ May encounter unrestrained animals/pets.
+ Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours. Travel may be required to assist other systems personnel.
+ Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
+ Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
View Now
2
Network Maintenance Technician I (Cordova, AK)
99574 Chitina, Alaska
GCI Communication Corp
Posted today
Job Viewed
Job Description
$2,500 Hiring Bonus! GCI's Network Maintenance Technician I represent the company's service philosophy by assisting customers who have purchased and are using company products and services and/or are considering purchasing, upgrading or expanding their products and services. Provide telecommunications installation and servicing of Video, high speed Data, and Voice product lines within customer residences and business properties in an efficient and professional manner Provide system wide oversight, maintenance, repair, and quality control of network signal processing. Troubleshoot and repair problems with transmission levels, signal losses, off-air interference, and equipment failures to included network analysis, headend, and outside plant maintenance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Construct, maintain, and repair network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission.
+ Perform preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.
+ Utilize test equipment to measure adjust signal strength to ensure optimum reception.
+ Perform routine maintenance, surveillance, and construction operations on all radio frequency, microwave, fiber optic, AC/DC, wireless, wireline, HFC networks, facilities, and related components providing video, voice, and data services.
+ Complete routine balancing, aligning, sweeping, proof of performance, and required compliance adjustments of components and equipment used to amplify and process signals.
+ Monitor and support critical network elements to maintain the continuous operation of network and system infrastructure.
+ Carry out assigned construction activities in support of new plant construction, rebuilds, and existing plant upgrades adhering to applicable construction codes and safety regulations.
+ Dig holes, lay foundation, place poles, lay cable, and unreel, pull, and string wire from pole to pole.
+ Dismantle, move, or remove aerial, underground, or building wire, cable equipment, poles, and hardware. Install and replace power supplies, converters, and terminal boxes. Operate heavy-duty power equipment and hand tools.
+ Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.
+ Install, service, and troubleshoot telecommunications equipment including analog or digital systems for video, voice, and data services from the tap or demark location to the customer's home or office.
+ Responsible for basic vehicle maintenance, truck stock, and following the company's safe driving and other applicable policies.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ Ability to maintain financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ Ability to articulate technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets.
+ Ability to verbally communicate technical information to customers, contractors, utility workers, fellow employees, and the general public in an effective manner appropriate with all levels of understanding.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ Ability to interpret and accurately apply applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ Ability to develop positive rapport with customers; demonstrate fair and equitable treatment of fellow employees and customers.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ Ability to organize assignments, equipment, and routing to maximize productivity.
+ Familiar with cable modem systems to include any OTN interface devices, troubleshooting techniques, and monitoring.
+ Ability to read and understand system design and city street maps.
+ Ability to operate issued monitoring and test equipment.
+ Ability to operate and interpret data from applicable test equipment required to perform installation, troubleshooting, and repair.
+ Ability to maintain working knowledge of the Company's products, services and features offered for video, voice, and data services.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
+ Ability to use industry specific programs that track signal leakage, outages, system monitoring, etc.
Network Maintenance Technician I
Additional Job Requirements:
This is an entry level position within the telecommunications field outside network maintenance discipline attaining additional job knowledge and competency through the company's certifications, education, and training with higher-level technicians. Supports senior technicians through a general understanding of routine preventative and corrective network maintenance, repairs to field and network facilities, and plant providing video, voice, data, and wireless services. Demonstrates proficiency in and working knowledge of several areas of plant systems and working knowledge of several areas of construction. Receives general instructions on routine work and detailed instructions on new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and correct procedures by senior staff.
Essential Duties:
Use basic work knowledge and ability to:
+ Perform construction, installation, routine preventative, and corrective maintenance, testing, and repairs of facilities providing video, voice, and data services.
+ Evaluate field conditions, perform tests and measurements to determine signal quality.
+ Handle semi-routine maintenance duties, problems, and repairs, recognize deviations from accepted practices and confirm appropriate next steps with senior staff.
+ Organize daily workload and perform work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities.
+ Perform preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off, and repairs.
+ Communicate with SMC or Dispatch to update and complete repair or trouble tickets.
+ Assist with new installations and trouble tickets in a timely manner.
+ Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner.
+ Escalate more complex issues as needed to the appropriate department, or management team.
+ Work with senior technicians and respond to outages or other duties as required.
+ Guide and train less experienced technicians.
+ Design test fixtures, analyze test results, and document tests performed on components.
Additional Competencies:
+ Knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations.
+ Knowledge of routine maintenance procedures, surveillance, and construction operations including radio frequency, microwave, fiber optic, AC/DC, wireless, wireline, HFC networks, facilities, and related components providing video, voice, and data services
+ Knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance.
+ Knowledge of electronic fundamentals and mathematical skills.
+ Knowledge of video, voice, and data, baseband, and optical signal delivery.
+ Knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment.
+ Knowledge of telephone/RF standards, safety codes and terminology as it relates to service orders, repairs tickets, and materials for residential installations and repair desired.
+ Knowledge of Company products, services and features offered for video, voice, and data services or demonstrated background with industry equivalents.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Minimum of four (4) years of experience in a technical telecom role or related background. *
+ Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification.
Preferred:
+ Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
+ May be required to obtain a commercial driver's license within six (6) months of employment.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work includes working inside/outside in typical cold weather conditions.
+ Subject to adverse weather and driving conditions; must be able to cope with a remote arctic environment.
+ High degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, and ladders with tools and equipment safely and routinely.
+ Work involves heights up to 40 feet on poles, ladders, buckets, or towers up to 250'.
+ Work performed below overhead construction and in trenches to 10 feet in depth.
+ Tasks performed around high-power electrical conductors and gas lines.
+ Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
+ May encounter unrestrained animals/pets.
+ Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
+ Safely move, transport, position, install, remove, and maneuver equipment, extension ladders, and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
+ High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily.
+ Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
+ Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
+ Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
+ Ability to tolerate temperature and weather extremes found in the Alaskan environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes.)
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours.
+ Travel may be required to perform work in other systems throughout the state.
+ Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
+ Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Construct, maintain, and repair network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission.
+ Perform preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.
+ Utilize test equipment to measure adjust signal strength to ensure optimum reception.
+ Perform routine maintenance, surveillance, and construction operations on all radio frequency, microwave, fiber optic, AC/DC, wireless, wireline, HFC networks, facilities, and related components providing video, voice, and data services.
+ Complete routine balancing, aligning, sweeping, proof of performance, and required compliance adjustments of components and equipment used to amplify and process signals.
+ Monitor and support critical network elements to maintain the continuous operation of network and system infrastructure.
+ Carry out assigned construction activities in support of new plant construction, rebuilds, and existing plant upgrades adhering to applicable construction codes and safety regulations.
+ Dig holes, lay foundation, place poles, lay cable, and unreel, pull, and string wire from pole to pole.
+ Dismantle, move, or remove aerial, underground, or building wire, cable equipment, poles, and hardware. Install and replace power supplies, converters, and terminal boxes. Operate heavy-duty power equipment and hand tools.
+ Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.
+ Install, service, and troubleshoot telecommunications equipment including analog or digital systems for video, voice, and data services from the tap or demark location to the customer's home or office.
+ Responsible for basic vehicle maintenance, truck stock, and following the company's safe driving and other applicable policies.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ Ability to maintain financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ Ability to articulate technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets.
+ Ability to verbally communicate technical information to customers, contractors, utility workers, fellow employees, and the general public in an effective manner appropriate with all levels of understanding.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ Ability to interpret and accurately apply applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ Ability to develop positive rapport with customers; demonstrate fair and equitable treatment of fellow employees and customers.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ Ability to organize assignments, equipment, and routing to maximize productivity.
+ Familiar with cable modem systems to include any OTN interface devices, troubleshooting techniques, and monitoring.
+ Ability to read and understand system design and city street maps.
+ Ability to operate issued monitoring and test equipment.
+ Ability to operate and interpret data from applicable test equipment required to perform installation, troubleshooting, and repair.
+ Ability to maintain working knowledge of the Company's products, services and features offered for video, voice, and data services.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
+ Ability to use industry specific programs that track signal leakage, outages, system monitoring, etc.
Network Maintenance Technician I
Additional Job Requirements:
This is an entry level position within the telecommunications field outside network maintenance discipline attaining additional job knowledge and competency through the company's certifications, education, and training with higher-level technicians. Supports senior technicians through a general understanding of routine preventative and corrective network maintenance, repairs to field and network facilities, and plant providing video, voice, data, and wireless services. Demonstrates proficiency in and working knowledge of several areas of plant systems and working knowledge of several areas of construction. Receives general instructions on routine work and detailed instructions on new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and correct procedures by senior staff.
Essential Duties:
Use basic work knowledge and ability to:
+ Perform construction, installation, routine preventative, and corrective maintenance, testing, and repairs of facilities providing video, voice, and data services.
+ Evaluate field conditions, perform tests and measurements to determine signal quality.
+ Handle semi-routine maintenance duties, problems, and repairs, recognize deviations from accepted practices and confirm appropriate next steps with senior staff.
+ Organize daily workload and perform work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities.
+ Perform preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off, and repairs.
+ Communicate with SMC or Dispatch to update and complete repair or trouble tickets.
+ Assist with new installations and trouble tickets in a timely manner.
+ Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner.
+ Escalate more complex issues as needed to the appropriate department, or management team.
+ Work with senior technicians and respond to outages or other duties as required.
+ Guide and train less experienced technicians.
+ Design test fixtures, analyze test results, and document tests performed on components.
Additional Competencies:
+ Knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations.
+ Knowledge of routine maintenance procedures, surveillance, and construction operations including radio frequency, microwave, fiber optic, AC/DC, wireless, wireline, HFC networks, facilities, and related components providing video, voice, and data services
+ Knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance.
+ Knowledge of electronic fundamentals and mathematical skills.
+ Knowledge of video, voice, and data, baseband, and optical signal delivery.
+ Knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment.
+ Knowledge of telephone/RF standards, safety codes and terminology as it relates to service orders, repairs tickets, and materials for residential installations and repair desired.
+ Knowledge of Company products, services and features offered for video, voice, and data services or demonstrated background with industry equivalents.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Minimum of four (4) years of experience in a technical telecom role or related background. *
+ Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification.
Preferred:
+ Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
+ May be required to obtain a commercial driver's license within six (6) months of employment.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work includes working inside/outside in typical cold weather conditions.
+ Subject to adverse weather and driving conditions; must be able to cope with a remote arctic environment.
+ High degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, and ladders with tools and equipment safely and routinely.
+ Work involves heights up to 40 feet on poles, ladders, buckets, or towers up to 250'.
+ Work performed below overhead construction and in trenches to 10 feet in depth.
+ Tasks performed around high-power electrical conductors and gas lines.
+ Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
+ May encounter unrestrained animals/pets.
+ Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
+ Safely move, transport, position, install, remove, and maneuver equipment, extension ladders, and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
+ High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily.
+ Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
+ Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
+ Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
+ Ability to tolerate temperature and weather extremes found in the Alaskan environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes.)
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours.
+ Travel may be required to perform work in other systems throughout the state.
+ Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
+ Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
View Now
3
Senior Network Maintenance Technician (Cordova, AK)
99574 Chitina, Alaska
GCI Communication Corp
Posted today
Job Viewed
Job Description
$2,500 Hiring Bonus! GCI's Senior Network Maintenance Technician represent the company's service philosophy by assisting customers who have purchased and are using company products and services and/or are considering purchasing, upgrading or expanding their products and services. Provide telecommunications installation and servicing of Video, high speed Data, and Voice product lines within customer residences and business properties in an efficient and professional manner Provide system wide oversight, maintenance, repair, and quality control of network signal processing. Troubleshoot and repair problems with transmission levels, signal losses, off-air interference, and equipment failures to included network analysis, headend, and outside plant maintenance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Construct, maintain, and repair network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission.
+ Perform preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.
+ Utilize test equipment to measure adjust signal strength to ensure optimum reception.
+ Perform routine maintenance, surveillance, and construction operations on all radio frequency, microwave, fiber optic, AC/DC, wireless, wireline, HFC networks, facilities, and related components providing video, voice, and data services.
+ Complete routine balancing, aligning, sweeping, proof of performance, and required compliance adjustments of components and equipment used to amplify and process signals.
+ Monitor and support critical network elements to maintain the continuous operation of network and system infrastructure.
+ Carry out assigned construction activities in support of new plant construction, rebuilds, and existing plant upgrades adhering to applicable construction codes and safety regulations.
+ Dig holes, lay foundation, place poles, lay cable, and unreel, pull, and string wire from pole to pole.
+ Dismantle, move, or remove aerial, underground, or building wire, cable equipment, poles, and hardware. Install and replace power supplies, converters, and terminal boxes. Operate heavy-duty power equipment and hand tools.
+ Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.
+ Install, service, and troubleshoot telecommunications equipment including analog or digital systems for video, voice, and data services from the tap or demark location to the customer's home or office.
+ Responsible for basic vehicle maintenance, truck stock, and following the company's safe driving and other applicable policies.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ Ability to maintain financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ Ability to articulate technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets.
+ Ability to verbally communicate technical information to customers, contractors, utility workers, fellow employees, and the general public in an effective manner appropriate with all levels of understanding.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ Ability to interpret and accurately apply applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ Ability to develop positive rapport with customers; demonstrate fair and equitable treatment of fellow employees and customers.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ Ability to organize assignments, equipment, and routing to maximize productivity.
+ Familiar with cable modem systems to include any OTN interface devices, troubleshooting techniques, and monitoring.
+ Ability to read and understand system design and city street maps.
+ Ability to operate issued monitoring and test equipment.
+ Ability to operate and interpret data from applicable test equipment required to perform installation, troubleshooting, and repair.
+ Ability to maintain working knowledge of the Company's products, services and features offered for video, voice, and data services.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
+ Ability to use industry specific programs that track signal leakage, outages, system monitoring, etc.
Senior Network Maintenance Technician
Additional Job Requirements:
This is a senior level position within the telecommunications field outside network maintenance discipline with in-depth job knowledge and advanced competency. Functions in a lead role with the ability to act as "supervisor" if required. Acts as the subject matter expert (SME) on site and anticipates and prevents problems and roadblocks before they occur. Performs the most complex tasks with in-depth understanding of routine preventative and corrective network maintenance, repairs to field and network facilities, and plant providing video, voice, data, and wireless services. Demonstrates advanced proficiency and working knowledge of all areas of function and specialized knowledge in all telecommunications installation, modifications, and test procedures. Receives minimal instructions on routine work and general instruction on new assignments. Work is minimally supervised with tasks completed accurately and on time with latitude of judgement.
Essential Duties:
Use advanced complex work knowledge and ability to:
+ Perform construction, installation, routine preventative, and corrective maintenance, testing, and repairs of facilities providing video, voice, and data services.
+ Evaluate field conditions, perform tests and measurements to determine signal quality. Ensure proper cabling from the tap or demark location to the customer premise equipment.
+ Handle semi-routine maintenance duties, problems, and repairs, recognize deviations from accepted practices and confirm appropriate next steps with senior staff.
+ Organize daily workload and perform work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities.
+ Perform preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off, and repairs.
+ Work with technicians at all levels and respond to outages or other duties as required.
+ Guide and train less experienced technicians.
+ Design test fixtures, analyze test results, and document tests performed on components.
+ Provide quality assurance oversight and complete compliance documentation including updates to procedural, training, and other related documentation as needed.
+ Communicate with SMC or Dispatch to update and complete repair or trouble tickets.
+ Assist with new installations and trouble tickets in a timely manner.
+ Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner.
+ Escalate more complex issues as needed to the appropriate department, or management team.
Additional Competencies:
+ Must be able to determine system problems and outages, perform preventative maintenance, repair, and testing of residential and business wiring, programming, and hook up of electronics equipment, security, high-speed data and telephony.
+ Advanced knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations.
+ Advanced knowledge of routine maintenance procedures, surveillance, and construction operations including radio frequency, microwave, fiber optic, AC/DC, wireless, wireline, HFC networks, facilities, and related components providing video, voice, and data services
+ Advanced knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance.
+ Comprehensive knowledge of electronic fundamentals and mathematical skills.
+ Advanced knowledge of video, voice, and data, baseband, and optical signal delivery.
+ Advanced knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment.
+ Advanced knowledge of telephone/RF standards, safety codes and terminology as it relates to service orders, repairs tickets, and materials for residential installations and repair desired.
+ Expert knowledge of Company products, services and features offered for video, voice, and data services or demonstrated background with industry equivalents.
+ Capable of programing, operating and interpreting data from all applicable test equipment required to perform installation, troubleshooting, and repair of residential, business, and multi-unit equipment and facilities.
+ Advanced skills to access, navigate, and participate in all company database and related reporting programs.
+ Advanced working knowledge of issued monitoring and test equipment.
+ Advanced proficiency in computer skills including internal service order and repair systems for related service or trouble tickets, updating provisioning and routing requirements.
+ Ability to evaluate and calculate drop system, multi-unit, and business design criteria.
+ Must have the ability to adequately train and/or mentor Filed Services technicians on various products and processes.
+ Must have working and practical application skills in basic analog electrical and optical delivery methods.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Minimum of ten (10) years of experience in a technical telecom role or related background. *
+ Including three (3) years of complex related field experience.
+ Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification.
Preferred:
+ Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
+ May be required to obtain a commercial driver's license within six (6) months of employment.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work includes working inside/outside in typical cold weather conditions.
+ Subject to adverse weather and driving conditions; must be able to cope with a remote arctic environment.
+ High degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, and ladders with tools and equipment safely and routinely.
+ Work involves heights up to 40 feet on poles, ladders, buckets, or towers up to 250'.
+ Work performed below overhead construction and in trenches to 10 feet in depth.
+ Tasks performed around high-power electrical conductors and gas lines.
+ Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
+ May encounter unrestrained animals/pets.
+ Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
+ Safely move, transport, position, install, remove, and maneuver equipment, extension ladders, and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
+ High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily.
+ Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
+ Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
+ Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
+ Ability to tolerate temperature and weather extremes found in the Alaskan environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes.)
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours.
+ Travel may be required to perform work in other systems throughout the state.
+ Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
+ Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Construct, maintain, and repair network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission.
+ Perform preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs.
+ Utilize test equipment to measure adjust signal strength to ensure optimum reception.
+ Perform routine maintenance, surveillance, and construction operations on all radio frequency, microwave, fiber optic, AC/DC, wireless, wireline, HFC networks, facilities, and related components providing video, voice, and data services.
+ Complete routine balancing, aligning, sweeping, proof of performance, and required compliance adjustments of components and equipment used to amplify and process signals.
+ Monitor and support critical network elements to maintain the continuous operation of network and system infrastructure.
+ Carry out assigned construction activities in support of new plant construction, rebuilds, and existing plant upgrades adhering to applicable construction codes and safety regulations.
+ Dig holes, lay foundation, place poles, lay cable, and unreel, pull, and string wire from pole to pole.
+ Dismantle, move, or remove aerial, underground, or building wire, cable equipment, poles, and hardware. Install and replace power supplies, converters, and terminal boxes. Operate heavy-duty power equipment and hand tools.
+ Support senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders.
+ Install, service, and troubleshoot telecommunications equipment including analog or digital systems for video, voice, and data services from the tap or demark location to the customer's home or office.
+ Responsible for basic vehicle maintenance, truck stock, and following the company's safe driving and other applicable policies.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ Ability to maintain financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ Ability to articulate technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets.
+ Ability to verbally communicate technical information to customers, contractors, utility workers, fellow employees, and the general public in an effective manner appropriate with all levels of understanding.
+ COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ Ability to interpret and accurately apply applicable codes, regulations, policies, procedures, guidelines, etc.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ Ability to develop positive rapport with customers; demonstrate fair and equitable treatment of fellow employees and customers.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ Ability to organize assignments, equipment, and routing to maximize productivity.
+ Familiar with cable modem systems to include any OTN interface devices, troubleshooting techniques, and monitoring.
+ Ability to read and understand system design and city street maps.
+ Ability to operate issued monitoring and test equipment.
+ Ability to operate and interpret data from applicable test equipment required to perform installation, troubleshooting, and repair.
+ Ability to maintain working knowledge of the Company's products, services and features offered for video, voice, and data services.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
+ Ability to use industry specific programs that track signal leakage, outages, system monitoring, etc.
Senior Network Maintenance Technician
Additional Job Requirements:
This is a senior level position within the telecommunications field outside network maintenance discipline with in-depth job knowledge and advanced competency. Functions in a lead role with the ability to act as "supervisor" if required. Acts as the subject matter expert (SME) on site and anticipates and prevents problems and roadblocks before they occur. Performs the most complex tasks with in-depth understanding of routine preventative and corrective network maintenance, repairs to field and network facilities, and plant providing video, voice, data, and wireless services. Demonstrates advanced proficiency and working knowledge of all areas of function and specialized knowledge in all telecommunications installation, modifications, and test procedures. Receives minimal instructions on routine work and general instruction on new assignments. Work is minimally supervised with tasks completed accurately and on time with latitude of judgement.
Essential Duties:
Use advanced complex work knowledge and ability to:
+ Perform construction, installation, routine preventative, and corrective maintenance, testing, and repairs of facilities providing video, voice, and data services.
+ Evaluate field conditions, perform tests and measurements to determine signal quality. Ensure proper cabling from the tap or demark location to the customer premise equipment.
+ Handle semi-routine maintenance duties, problems, and repairs, recognize deviations from accepted practices and confirm appropriate next steps with senior staff.
+ Organize daily workload and perform work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities.
+ Perform preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off, and repairs.
+ Work with technicians at all levels and respond to outages or other duties as required.
+ Guide and train less experienced technicians.
+ Design test fixtures, analyze test results, and document tests performed on components.
+ Provide quality assurance oversight and complete compliance documentation including updates to procedural, training, and other related documentation as needed.
+ Communicate with SMC or Dispatch to update and complete repair or trouble tickets.
+ Assist with new installations and trouble tickets in a timely manner.
+ Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner.
+ Escalate more complex issues as needed to the appropriate department, or management team.
Additional Competencies:
+ Must be able to determine system problems and outages, perform preventative maintenance, repair, and testing of residential and business wiring, programming, and hook up of electronics equipment, security, high-speed data and telephony.
+ Advanced knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations.
+ Advanced knowledge of routine maintenance procedures, surveillance, and construction operations including radio frequency, microwave, fiber optic, AC/DC, wireless, wireline, HFC networks, facilities, and related components providing video, voice, and data services
+ Advanced knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance.
+ Comprehensive knowledge of electronic fundamentals and mathematical skills.
+ Advanced knowledge of video, voice, and data, baseband, and optical signal delivery.
+ Advanced knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment.
+ Advanced knowledge of telephone/RF standards, safety codes and terminology as it relates to service orders, repairs tickets, and materials for residential installations and repair desired.
+ Expert knowledge of Company products, services and features offered for video, voice, and data services or demonstrated background with industry equivalents.
+ Capable of programing, operating and interpreting data from all applicable test equipment required to perform installation, troubleshooting, and repair of residential, business, and multi-unit equipment and facilities.
+ Advanced skills to access, navigate, and participate in all company database and related reporting programs.
+ Advanced working knowledge of issued monitoring and test equipment.
+ Advanced proficiency in computer skills including internal service order and repair systems for related service or trouble tickets, updating provisioning and routing requirements.
+ Ability to evaluate and calculate drop system, multi-unit, and business design criteria.
+ Must have the ability to adequately train and/or mentor Filed Services technicians on various products and processes.
+ Must have working and practical application skills in basic analog electrical and optical delivery methods.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Minimum of ten (10) years of experience in a technical telecom role or related background. *
+ Including three (3) years of complex related field experience.
+ Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification.
Preferred:
+ Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
+ May be required to obtain a commercial driver's license within six (6) months of employment.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Work includes working inside/outside in typical cold weather conditions.
+ Subject to adverse weather and driving conditions; must be able to cope with a remote arctic environment.
+ High degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, and ladders with tools and equipment safely and routinely.
+ Work involves heights up to 40 feet on poles, ladders, buckets, or towers up to 250'.
+ Work performed below overhead construction and in trenches to 10 feet in depth.
+ Tasks performed around high-power electrical conductors and gas lines.
+ Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
+ May encounter unrestrained animals/pets.
+ Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
+ Safely move, transport, position, install, remove, and maneuver equipment, extension ladders, and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
+ High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily.
+ Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
+ Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
+ Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
+ Ability to tolerate temperature and weather extremes found in the Alaskan environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes.)
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours.
+ Travel may be required to perform work in other systems throughout the state.
+ Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
+ Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
View Now
4
Communications Technician 4, Network Maintenance - Tuscaloosa, AL - DOT
35486 Tuscaloosa, Alabama
Comcast
Posted today
Job Viewed
Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for performing routine troubleshooting calls, surveys, locates, outage repair, on-call duty, shift work, track/repair CLI, power supply maintenance and construction maintenance in accordance with Comcast procedures and practices. Will be called upon to troubleshoot and resolve service failures related to any Comcast products, to include but not be limited to Video (analog and digital,) Comcast Digital Voice (CDV,) and Comcast High Speed Data (CHSI) (including Home Networking and Home Plug.)
**Job Description**
**Job Specifications**
+ _Location:_
+ _In the field_
+ _Hours:_
+ _Ability to work a 40-hour work week plus overtime and back-up coverage. This will be a multifaceted schedule addressing the needs of our customers and the business needs._
+ _On-Call Rotation_
+ _Active Skills and Knowledge Needed for this position:_
+ _Troubleshooting of telecommunications products and inner workings_
+ _Site Surveys_
+ _Proactively assess propensity for an outage and repairing outages_
+ _Track and repair CLI_
+ _Power Supply Maintenance_
+ _Telecommunications Construction_
+ _Excellent written and verbal communication._
+ _Excellent diligence._
+ _Due to the person selected to fill this position may drive a vehicle that is under the Alabama Department of Transportation, the selected individual must be willing and able to meet the ALDOT physical and requirements._
**Core Responsibilities**
+ Performs routine troubleshooting calls troubleshoots the plant through the distribution cable to the node to restore customer video, CHSI, or CDV. Must climb poles, ladders and operate aerial lifts 18 to 20 feet above ground, as determined by the system's requirements. Must use basic cable test equipment. Performs work near power lines and electricity.
+ Surveys the plant to ensure service availability to potential customers.
+ Performs underground location of existing plant using system prints and cable locating equipment to prevent cable damage and service interruption. Must read general system layouts from blueprints.
+ Responds to and repairs service interruptions during regular business hours, shift work or when "On-calls". Normal work shift may include evenings and/or weekends; may include 10-hour days for 4 days a week. Must be available to work overtime including weekends, evenings, and holidays.
+ Performs CLI ride-out and track and repair leakage. Works and travels in inclement weather.
+ Performs construction maintenance duties such as: splices aerial/underground coaxial cable and equipment to restore cable plant to system specification; splices and activates new coaxial plant; repairs and/or replace damaged aerial/underground plant; and inspects, repairs and/or replaces power supplies. Must use basic cable installation tools and hand tools. Must follow safety procedures and requirements. Lifts and carries loads of 70 lbs. or more.
+ During the course of normal day-to-day activities: cleans, maintains and stocks vehicle and equipment to be prepared for daily responsibilities; completes associated paperwork with each job in a timely manner; accurately operate and maintain tools and equipment; reports need for vehicle repair or service when required and/or prescribed; and reports any accidents, losses, injuries or property damage to supervisor and customer when appropriate. Drives company vehicle in a safe and responsible manner.
+ Reviews all requested services with the customer to ensure understanding and agreement; survey the installation route and review proposed route with the customer to acquire agreement on the location of cable outlet(s). Exposure to dogs and other animals, construction areas and the public in general.
+ Pre-wires single dwelling units and multiple dwelling units (MDUs) to provide "ready hook-up" capabilities at the time of occupancy. Works in crawl spaces, attics and permit required confined spaces. Exposure to moderate noise level.
+ Performs multi-product reconnects, requested and non-pay disconnects and additional outlets for residential and residential-like products. Installs and removes set-top box and/or eMTA to provide customer with upgrades or downgrades in service. Must have knowledge of basic mathematics, be able to count and work with U.S. currency and be able to connect with customers in a clear and straight forward manner.
+ Performs multi-product service calls for residential and residential like products. Troubleshoots the forward and return path in the drop from the tap to the customer's equipment for multiple services. Must possess the ability to prioritize and organize effectively.
+ Performs wall fish by the market (optional not included in national certification). Performs multi-product installations for residential and residential-like products, complete from tap to customer equipment in single and multiple family dwellings including prewired units; perform installations adhering to Comcast procedures and safe work practices, NEC and NESC requirements and local ordinances to provide services to the customer. Installations could include but not be limited to the following: Video (analog and digital; home theater); Comcast Digital Voice® (CDV) and/or other Voice services; Comcast High-Speed Data (CHSI) (Home Networking and Home Plug); Teleworker; Comcast Workplace (Internet)f. Workplace Digital Voice (WDV) standard; Commercial Video. Manipulates connectors, fasteners, wire, use hand tools. Must have vision ability of close vision, peripheral vision, ability to adjust focus and differentiate colors.
+ Possesses knowledge of the National Electrical Code (NEC) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA,) Federal Communications Commission (FCC,) Environmental Protection Agency (EPA,) Department of Transportation (DOT,) American National Standards Institute (ANSI,) and various state and local codes including G.O. 95 and G.O. 128, (when applicable).
+ Inspects existing bond/ground to ensure compliance with Comcast and National Electrical Code (NEC) requirements; make new ground as required to protect employees, customers and equipment from electrical shock or damage.
+ Checks in each job in a timely manner to ensure all details of the work are recorded for entry in the customer's account once the work is complete. Completes associated paperwork with each work order, as required. Must be able to work while standing 50 70% of the time.
+ Works within manufacturers rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.
+ Determines acceptability of video, data, and voice services by reviewing television picture quality and PC and modem connection following any installation or work on cable services to provide the best possible service for the customer. Educates the customer on the CDV service and voice mail. Conduct CDV test call. Demonstrates CHSI service and educate customer on how to connect to the service, home page, national and local content and web browsing using URL(s,) etc. Must possess the ability to manipulate objects such as pens, keyboard, and mouse.
+ Provides the customer with the Comcast Welcome Kit and materials regarding channel lineup, use of set-top box, modem and/or eMTA and company policies as they relate to the customer as well as demonstrate these skills to educate the customer on the use of the equipment, products and services and company guidelines.
+ Provides information on available services to new and existing customers to sell additional services and attempt to upgrade existing services.
+ Performs standard home theater installations associated with video installations. Must have knowledge of policies and procedures for installation activities.
+ Must have fifteen months cable telecommunications (and/or broadband) or similar experience. Possesses: knowledge of cable television products and services, basic knowledge of cable system operations, basic knowledge of a cable system overview and basic knowledge of the history of cable and Comcast.
+ Must have knowledge of components on the PC desktop and ability to perform the following: launch an application; add a shortcut; log into and navigate through a dial-up or other internet service; install software like Microsoft Internet Explorer, Netscape Communicator, Microsoft Windows, MS Office applications, educational software or games; navigate through a file system via the DOS prompt or window interface; access the Control Panel to configure components such as a printer, modem and monitor.
+ Must possess knowledge of PC hardware, software and the Internet and be able to troubleshoot and resolve related service failures.
+ Required Training/Licenses/Certifications: Certified CommTech 4; Valid driver's license and satisfactory driving record. Will optimally complete training and instruction that includes, but not be limited to, the following topics (training should reflect the Network CommTech 4 Competencies document): Cable Theory and Terms, Construction Practices, Troubleshooting to Node and Return Path, Track and Repairs CLI, Power Supply Maintenance, Forward and Reverse Alignment and Safety Program.
+ Applies knowledge and skills of training on the job to prepare for promotion to the next level.
+ Regular, consistent, and punctual attendance. Work nights and weekends, variable schedule(s), on -call, and overtime.
+ Other duties and responsibilities as assigned.
+ Previous Comcast experience preferred.
**What You Can Expect:**
+ An encouraging and casual yet professional work environment with chances to showcase your skills.
+ A culture of innovation and continuous learning.
+ Training, support, and mentoring to expand and evolve your expertise.
+ For more information into our culture, check out: Our Perks & Benefits:**
We are determined to build an environment where our employees feel valued, understand our business goals, and are motivated.
Here is a look at some of the perks and benefits we make available to our employees:
+ Medical & Dental start day 1.
+ 401(k) Savings Plan.
+ Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
+ Xfinity Services - We offer all employees in serviceable areas discounted digital TV and internet.
+ Free tickets to Universal theme parks!
**Employees at all levels are encouraged to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be hardworking learners, users and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new insights.
**Disclaimer:**
+ This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
+ Drive results and growth. Respect and promote inclusion & diversity.
+ Do what is right for each other, our customers, investors, and our communities.
**Comcast is an EOE/Veterans/Disabled/LGBT employer.**
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Computer Literacy; Technical Operations; Safety Procedures; Safety Awareness; Preventive Maintenance; Troubleshooting; Communication
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
High School Diploma / GED
**Relevant Work Experience**
7-10 Years
**Job Family Group:** Field Operations
**Job Summary**
Responsible for performing routine troubleshooting calls, surveys, locates, outage repair, on-call duty, shift work, track/repair CLI, power supply maintenance and construction maintenance in accordance with Comcast procedures and practices. Will be called upon to troubleshoot and resolve service failures related to any Comcast products, to include but not be limited to Video (analog and digital,) Comcast Digital Voice (CDV,) and Comcast High Speed Data (CHSI) (including Home Networking and Home Plug.)
**Job Description**
**Job Specifications**
+ _Location:_
+ _In the field_
+ _Hours:_
+ _Ability to work a 40-hour work week plus overtime and back-up coverage. This will be a multifaceted schedule addressing the needs of our customers and the business needs._
+ _On-Call Rotation_
+ _Active Skills and Knowledge Needed for this position:_
+ _Troubleshooting of telecommunications products and inner workings_
+ _Site Surveys_
+ _Proactively assess propensity for an outage and repairing outages_
+ _Track and repair CLI_
+ _Power Supply Maintenance_
+ _Telecommunications Construction_
+ _Excellent written and verbal communication._
+ _Excellent diligence._
+ _Due to the person selected to fill this position may drive a vehicle that is under the Alabama Department of Transportation, the selected individual must be willing and able to meet the ALDOT physical and requirements._
**Core Responsibilities**
+ Performs routine troubleshooting calls troubleshoots the plant through the distribution cable to the node to restore customer video, CHSI, or CDV. Must climb poles, ladders and operate aerial lifts 18 to 20 feet above ground, as determined by the system's requirements. Must use basic cable test equipment. Performs work near power lines and electricity.
+ Surveys the plant to ensure service availability to potential customers.
+ Performs underground location of existing plant using system prints and cable locating equipment to prevent cable damage and service interruption. Must read general system layouts from blueprints.
+ Responds to and repairs service interruptions during regular business hours, shift work or when "On-calls". Normal work shift may include evenings and/or weekends; may include 10-hour days for 4 days a week. Must be available to work overtime including weekends, evenings, and holidays.
+ Performs CLI ride-out and track and repair leakage. Works and travels in inclement weather.
+ Performs construction maintenance duties such as: splices aerial/underground coaxial cable and equipment to restore cable plant to system specification; splices and activates new coaxial plant; repairs and/or replace damaged aerial/underground plant; and inspects, repairs and/or replaces power supplies. Must use basic cable installation tools and hand tools. Must follow safety procedures and requirements. Lifts and carries loads of 70 lbs. or more.
+ During the course of normal day-to-day activities: cleans, maintains and stocks vehicle and equipment to be prepared for daily responsibilities; completes associated paperwork with each job in a timely manner; accurately operate and maintain tools and equipment; reports need for vehicle repair or service when required and/or prescribed; and reports any accidents, losses, injuries or property damage to supervisor and customer when appropriate. Drives company vehicle in a safe and responsible manner.
+ Reviews all requested services with the customer to ensure understanding and agreement; survey the installation route and review proposed route with the customer to acquire agreement on the location of cable outlet(s). Exposure to dogs and other animals, construction areas and the public in general.
+ Pre-wires single dwelling units and multiple dwelling units (MDUs) to provide "ready hook-up" capabilities at the time of occupancy. Works in crawl spaces, attics and permit required confined spaces. Exposure to moderate noise level.
+ Performs multi-product reconnects, requested and non-pay disconnects and additional outlets for residential and residential-like products. Installs and removes set-top box and/or eMTA to provide customer with upgrades or downgrades in service. Must have knowledge of basic mathematics, be able to count and work with U.S. currency and be able to connect with customers in a clear and straight forward manner.
+ Performs multi-product service calls for residential and residential like products. Troubleshoots the forward and return path in the drop from the tap to the customer's equipment for multiple services. Must possess the ability to prioritize and organize effectively.
+ Performs wall fish by the market (optional not included in national certification). Performs multi-product installations for residential and residential-like products, complete from tap to customer equipment in single and multiple family dwellings including prewired units; perform installations adhering to Comcast procedures and safe work practices, NEC and NESC requirements and local ordinances to provide services to the customer. Installations could include but not be limited to the following: Video (analog and digital; home theater); Comcast Digital Voice® (CDV) and/or other Voice services; Comcast High-Speed Data (CHSI) (Home Networking and Home Plug); Teleworker; Comcast Workplace (Internet)f. Workplace Digital Voice (WDV) standard; Commercial Video. Manipulates connectors, fasteners, wire, use hand tools. Must have vision ability of close vision, peripheral vision, ability to adjust focus and differentiate colors.
+ Possesses knowledge of the National Electrical Code (NEC) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA,) Federal Communications Commission (FCC,) Environmental Protection Agency (EPA,) Department of Transportation (DOT,) American National Standards Institute (ANSI,) and various state and local codes including G.O. 95 and G.O. 128, (when applicable).
+ Inspects existing bond/ground to ensure compliance with Comcast and National Electrical Code (NEC) requirements; make new ground as required to protect employees, customers and equipment from electrical shock or damage.
+ Checks in each job in a timely manner to ensure all details of the work are recorded for entry in the customer's account once the work is complete. Completes associated paperwork with each work order, as required. Must be able to work while standing 50 70% of the time.
+ Works within manufacturers rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.
+ Determines acceptability of video, data, and voice services by reviewing television picture quality and PC and modem connection following any installation or work on cable services to provide the best possible service for the customer. Educates the customer on the CDV service and voice mail. Conduct CDV test call. Demonstrates CHSI service and educate customer on how to connect to the service, home page, national and local content and web browsing using URL(s,) etc. Must possess the ability to manipulate objects such as pens, keyboard, and mouse.
+ Provides the customer with the Comcast Welcome Kit and materials regarding channel lineup, use of set-top box, modem and/or eMTA and company policies as they relate to the customer as well as demonstrate these skills to educate the customer on the use of the equipment, products and services and company guidelines.
+ Provides information on available services to new and existing customers to sell additional services and attempt to upgrade existing services.
+ Performs standard home theater installations associated with video installations. Must have knowledge of policies and procedures for installation activities.
+ Must have fifteen months cable telecommunications (and/or broadband) or similar experience. Possesses: knowledge of cable television products and services, basic knowledge of cable system operations, basic knowledge of a cable system overview and basic knowledge of the history of cable and Comcast.
+ Must have knowledge of components on the PC desktop and ability to perform the following: launch an application; add a shortcut; log into and navigate through a dial-up or other internet service; install software like Microsoft Internet Explorer, Netscape Communicator, Microsoft Windows, MS Office applications, educational software or games; navigate through a file system via the DOS prompt or window interface; access the Control Panel to configure components such as a printer, modem and monitor.
+ Must possess knowledge of PC hardware, software and the Internet and be able to troubleshoot and resolve related service failures.
+ Required Training/Licenses/Certifications: Certified CommTech 4; Valid driver's license and satisfactory driving record. Will optimally complete training and instruction that includes, but not be limited to, the following topics (training should reflect the Network CommTech 4 Competencies document): Cable Theory and Terms, Construction Practices, Troubleshooting to Node and Return Path, Track and Repairs CLI, Power Supply Maintenance, Forward and Reverse Alignment and Safety Program.
+ Applies knowledge and skills of training on the job to prepare for promotion to the next level.
+ Regular, consistent, and punctual attendance. Work nights and weekends, variable schedule(s), on -call, and overtime.
+ Other duties and responsibilities as assigned.
+ Previous Comcast experience preferred.
**What You Can Expect:**
+ An encouraging and casual yet professional work environment with chances to showcase your skills.
+ A culture of innovation and continuous learning.
+ Training, support, and mentoring to expand and evolve your expertise.
+ For more information into our culture, check out: Our Perks & Benefits:**
We are determined to build an environment where our employees feel valued, understand our business goals, and are motivated.
Here is a look at some of the perks and benefits we make available to our employees:
+ Medical & Dental start day 1.
+ 401(k) Savings Plan.
+ Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
+ Xfinity Services - We offer all employees in serviceable areas discounted digital TV and internet.
+ Free tickets to Universal theme parks!
**Employees at all levels are encouraged to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be hardworking learners, users and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new insights.
**Disclaimer:**
+ This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
+ Drive results and growth. Respect and promote inclusion & diversity.
+ Do what is right for each other, our customers, investors, and our communities.
**Comcast is an EOE/Veterans/Disabled/LGBT employer.**
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Computer Literacy; Technical Operations; Safety Procedures; Safety Awareness; Preventive Maintenance; Troubleshooting; Communication
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
High School Diploma / GED
**Relevant Work Experience**
7-10 Years
**Job Family Group:** Field Operations
View Now
5
Network Security Engineer III - Network Security
98127 Seattle, Washington
Blue Origin
Posted 13 days ago
Job Viewed
Job Description
Application close date:
Applications will be accepted on an ongoing basis until the requisition is closed.
At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!
This role is part of Enterprise Technology (ET), where we're developing the digital infrastructure needed to build the road to space, with an emphasis on digital capabilities required to advance Blue Origin's mission. Enterprise Technology is the center of excellence for digital technology at Blue Origin, providing oversight and governance to align technology and business strategies.
As part of a passionate and accomplished team of Network Engineering and Security experts, you will protect and secure the infrastructure supporting various corporate and spaceflight systems. We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required!
Responsibilities:
- Design, implement, and maintain firewalls network access controls, VPNs, and intrusion detection/prevention systems.
- Support network access control technologies and policies.
- Monitor, detect, and respond to network security incidents and events using SIEM and related tools.
- Analyze network traffic and logs to identify and mitigate suspicious activity.
- Conduct vulnerability scans and participate in network risk assessments and security audits.
- Support secure design and integration of new applications and systems.
- Develop and maintain system documentation, diagrams, and procedures.
- Participate in incident response activities and security investigations.
- Participate in a weekly on-call rotation.
- Provide guidance on security standards and policies to engineering and IT teams.
- Work with third-party vendors and internal stakeholders to ensure compliance with Blue Origin's security requirements.
- BS degree in Computer Science, Information Security, or related field or equivalent work experience.
- 3+ years of hands-on experience in network security engineering roles.
- Strong proficiency with Palo Alto Networks firewall technologies (configuration, troubleshooting, monitoring).
- Experience with VPNs, IDS/IPS, NAC, and other critical network security tools.
- Familiarity with TCP/IP, routing, switching, and OSI model networking concepts.
- Experience with SIEM platforms (Splunk, etc.) and log analytics.
- Experience with NIST800 standards including 30, 53, 82, and 171
- Experience with ISO27000 series standard and CMMC.
- Experience with tooling and automation technologies.
- Strong analytical, communication, and troubleshooting skills.
- Ability to collaborate with all levels of an organization up to the Executive Staff and external customers
- Ability to work in a fast-paced, evolving, growing, and dynamic environment
- Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion
- Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
WA applicants is $126,898.00-$177,656.85
Other site ranges may differ
Culture Statement
Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Export Control Regulations
Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Background Check
- Required for all positions: Blue's Standard Background Check
- Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
- Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
- Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
- Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
- Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.
- Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.
Equal Employment Opportunity
Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.
Affirmative Action and Disability Accommodation
Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.
California Applicant Privacy Notice
If you are a California resident, please reference the CA Applicant Privacy Notice here.
View Now
Be The First To Know
About the latest Network maintenance Jobs in United States !
6
Network Security Engineer III - Network Security
98127 Seattle, Washington
Rocket Lab
Posted today
Job Viewed
Job Description
Application close date:
Applications will be accepted on an ongoing basis until the requisition is closed.At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. Were working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!
This role is part of Enterprise Technology (ET), where were developing the digital infrastructure needed to build the road to space, with an emphasis on digital capabilities required to advance Blue Origins mission. Enterprise Technology is the center of excellence for digital technology at Blue Origin, providing oversight and governance to align technology and business strategies.At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. Were working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!
This role is part of Enterprise Technology (ET), where were developing the digital infrastructure needed to build the road to space, with an emphasis on digital capabilities required to advance Blue Origins mission. Enterprise Technology is the center of excellence for digital technology at Blue Origin, providing oversight and governance to align technology and business strategies.
As part of a passionate and accomplished team of Network Engineering and Security experts, you will protect and secure the infrastructure supporting various corporate and spaceflight systems. We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required!
Responsibilities:
- Design, implement, and maintain firewalls network access controls, VPNs, and intrusion detection/prevention systems.
- Support network access control technologies and policies.
- Monitor, detect, and respond to network security incidents and events using SIEM and related tools.
- Analyze network traffic and logs to identify and mitigate suspicious activity.
- Conduct vulnerability scans and participate in network risk assessments and security audits.
- Support secure design and integration of new applications and systems.
- Develop and maintain system documentation, diagrams, and procedures.
- Participate in incident response activities and security investigations.
- Participate in a weekly on-call rotation.
- Provide guidance on security standards and policies to engineering and IT teams.
- Work with third-party vendors and internal stakeholders to ensure compliance with Blue Origins security requirements.
Qualifications:
- BS degree in Computer Science, Information Security, or related field or equivalent work experience.
- 3+ years of hands-on experience in network security engineering roles.
- Strong proficiency with Palo Alto Networks firewall technologies (configuration, troubleshooting, monitoring).
- Experience with VPNs, IDS/IPS, NAC, and other critical network security tools.
- Familiarity with TCP/IP, routing, switching, and OSI model networking concepts.
- Experience with SIEM platforms (Splunk, etc.) and log analytics.
- Experience with NIST800 standards including 30, 53, 82, and 171
- Experience with ISO27000 series standard and CMMC.
- Experience with tooling and automation technologies.
- Strong analytical, communication, and troubleshooting skills.
- Ability to collaborate with all levels of an organization up to the Executive Staff and external customers
- Ability to work in a fast-paced, evolving, growing, and dynamic environment
-
Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion
- Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Compensation Range for:
WA applicants is $126,898.00-$177,656.85Other site ranges may differ
Culture Statement
Dont meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Export Control Regulations
Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Background Check
Required for all positions: Blues Standard Background Check
Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
Benefits
Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.
Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.
Equal Employment Opportunity
Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on EEO Is the Law, please see here.
Affirmative Action and Disability Accommodation
Applicants wishing to receive information on Blue Origins Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.
California Applicant Privacy Notice
If you are a California resident, please reference the CA Applicant Privacy Notice here.
#J-18808-Ljbffr
View Now
7
Network Security Administrator
90250 Federal, California
SpaceX
Posted 3 days ago
Job Viewed
Job Description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. NETWORK SECURITY ADMINISTRATOR SpaceX is looking for a Network Security Administrator with expertise in network security technologies (firewalls, VPNs, IDS/IPS, etc.). This employee will be a member of the Network Security Engineering team and will focus on firewalls. The ideal candidate will be flexible, excel at multi-tasking, and flourish in a fast-paced and challenging environment. This person should be a self-starter, self-motivator and possess the ingenuity to excel in this position. RESPONSIBILITIES: Develop and implement network security tools Provide subject matter expertise on network security, firewalls and industry best practices Manage firewall configurations within the SpaceX enterprise network based on operational requirements Analyze and proactively come up with creative network solutions for operational needs that present security challenges Manage and maintain network security systems by applying system patches and other periodic maintenance tasks Work with other SpaceX teams to determine functional needs and communicate security policies Build out threat models and assess risk for proposed architectures BASIC QUALIFICATIONS: High school diploma or equivalency certificate 2+ years of network security experience; OR 4+ years of professional IT networking experience Professional experience with network firewalls PREFERRED SKILLS AND EXPERIENCE: Proficient understanding of network security technologies, their operation and limitations, including: Firewalls (Palo Alto and Juniper) Network IDS/IPS Solutions Switch/Router ACLs Network Access Control solutions IPSec and TLS -based VPNs Familiarity with networking protocols and the OSI Model Experience testing and implementing changes in a production environment Adept at learning new technologies and systems Strong self-starting and time-management skills Good communication skills, both written and verbal ADDITIONAL REQUIREMENTS: Must be willing to work extended hours and weekends as needed This role is located in Hawthorne, CA and requires you to be onsite. Remote or hybrid work will not be considered COMPENSATION AND BENEFITS: Pay range: Network Security Administrator/Level I: $85,000.00 - $15,000.00/per year Network Security Administrator/Level II: 105,000.00 - 140,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. #J-18808-Ljbffr
View Now
8
Network & Security Administrator
60134 Geneva, Illinois
Northern Illinois Food Service
Posted 10 days ago
Job Viewed
Job Description
Who We Are:
Are you ready to join a team where your talent creates lasting change? At Northern Illinois Food Bank, every day is an opportunity to make a meaningful difference in the lives of our Neighbors, so that everyone in Northern Illinois has the food they need to thrive! Together we are a dedicated and innovative team committed to ending hunger in Northern Illinois. We embrace diverse perspectives, collaboration, and continuous learning, we celebrate successes, learn from challenges, and foster a culture of growth, optimism, and teamwork.
Our Commitment to Diversity, Equity, and Inclusion:
Northern Illinois Food Bank will embrace opportunities to stand in solidarity with our community, and center the voices of those most impacted by systematic injustices. We affirm our commitment to anti-racism, to gender equity, to allyship, and to fairness as we work towards a hunger-free future and to create a better and more just world.
The Opportunity:
The Northern Illinois Food Bank seeks an extraordinarily motivated candidate to join our team as a Network & Security Administrator. This role will design, implement, and maintain a hybrid network infrastructure that integrates Azure cloud environments with physical switches and routers deployed at four different locations. The Network & Security Administrator works closely under the guidance of senior engineers to ensure the infrastructure is secure, scalable, and reliable, using Azure best practices and hybrid networking principles.
This Full-Time position is based out of our West Suburban Center (Geneva) location.
Duties and Responsibilities:
You're driven, compassionate, and excited to bring your unique skills to a purpose-driven organization. You have a strong commitment to our mission and:
How to Apply:
Are you ready to make a difference? Apply online at Please submit your resume and a brief cover letter that highlights your passion for our mission and your relevant skills.
Northern Illinois Food Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage individuals from historically under-represented communities and individuals with lived experience of hunger to apply.
Are you ready to join a team where your talent creates lasting change? At Northern Illinois Food Bank, every day is an opportunity to make a meaningful difference in the lives of our Neighbors, so that everyone in Northern Illinois has the food they need to thrive! Together we are a dedicated and innovative team committed to ending hunger in Northern Illinois. We embrace diverse perspectives, collaboration, and continuous learning, we celebrate successes, learn from challenges, and foster a culture of growth, optimism, and teamwork.
Our Commitment to Diversity, Equity, and Inclusion:
Northern Illinois Food Bank will embrace opportunities to stand in solidarity with our community, and center the voices of those most impacted by systematic injustices. We affirm our commitment to anti-racism, to gender equity, to allyship, and to fairness as we work towards a hunger-free future and to create a better and more just world.
The Opportunity:
The Northern Illinois Food Bank seeks an extraordinarily motivated candidate to join our team as a Network & Security Administrator. This role will design, implement, and maintain a hybrid network infrastructure that integrates Azure cloud environments with physical switches and routers deployed at four different locations. The Network & Security Administrator works closely under the guidance of senior engineers to ensure the infrastructure is secure, scalable, and reliable, using Azure best practices and hybrid networking principles.
This Full-Time position is based out of our West Suburban Center (Geneva) location.
Duties and Responsibilities:
- Assist in the design, configuration, and implementation of a hybrid network combining Azure virtual networks (VNets) with on-premises physical switches and routers across four sites.
- Configure and maintain physical network equipment (switches, routers, and firewalls) to ensure seamless connectivity between on-premises locations and the Azure environment.
- Implement Azure ExpressRoute or VPN gateways to securely connect on-premises locations to Azure.
- Deploy and configure Azure-native security tools (e.g., Azure Firewall, Network Security Groups) to protect cloud resources.
- Work on implementing on-premises security measures, including firewalls, intrusion detection/prevention systems (IDS/IPS), and VLAN segmentation.
- Apply best practices for hybrid identity management using Azure Active Directory (Azure AD) and secure access to physical and cloud-based resources.
- Monitor hybrid network performance and connectivity using tools like Azure Network Watcher, Azure Monitor, and SNMP-based tools for physical devices.
- Assist in diagnosing and resolving connectivity issues between on-premises sites and Azure, including routing, bandwidth, and security problems.
- Perform routine maintenance on physical switches, routers, and firewalls to ensure optimal performance.
- Learn and apply the Azure Well-Architected Framework principles to hybrid deployments, ensuring security, scalability, and cost-efficiency.
- Support compliance efforts by adhering to regulatory requirements such as HIPAA, GDPR, or ISO 27001 for hybrid network infrastructure.
- Collaborate with senior engineers, system administrators, and DevOps teams to integrate physical and Azure networks securely.
- Maintain comprehensive documentation of hybrid network configurations, including physical topology, Azure setups, and security policies
- Perform other related duties and/or responsibilities as assigned or required.
You're driven, compassionate, and excited to bring your unique skills to a purpose-driven organization. You have a strong commitment to our mission and:
- Bachelor's degree in information technology, Computer Science or a related field; equivalent experience may be considered.
- 1-3 years' experience in IT management or a related role, preferably in a nonprofit setting.
- Basic knowledge of networking fundamentals (TCP/IP, DNS, VLANs, routing protocols).
- Preferred certifications: AZ-900, Azure Network Engineer Associate, CCNA (or similar).
- Familiarity with Azure networking (VNets, VPN Gateways, ExpressRoute).
- Understanding of configuring and troubleshooting switches/routers (Cisco, Juniper, or similar).
- Awareness of cybersecurity principles and tools (firewalls, IDS/IPS, Azure Security Center).
- Strong problem-solving skills, attention to detail, eagerness to learn, and effective communication.
- Make a Difference : Every role at Northern Illinois Food Bank directly impacts the lives of those we serve.
- Flexible Work Environment : We value work-life balance.
- Comprehensive Benefits : Enjoy medical, dental, vision, retirement plans, paid time off, and more. The starting salary range for this position is $54,892 - $68,615/annually , based on skills and experience.
- Growth Opportunities : Invest in your career with professional development, career mapping, and leadership training.
- Inclusive Culture : Join a diverse, collaborative team that values equity and belonging.
How to Apply:
Are you ready to make a difference? Apply online at Please submit your resume and a brief cover letter that highlights your passion for our mission and your relevant skills.
Northern Illinois Food Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage individuals from historically under-represented communities and individuals with lived experience of hunger to apply.
View Now
9