4,420 On Site Support jobs in the United States
Site Support
Posted 3 days ago
Job Viewed
Job Description
Now Hiring! Site Support
Location: Finksburg, MD
Job Summary:
We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment.
What You'll Do:
• Follow all company and customer-specific safety policies and procedures.
• Perform general manual labor, including:
- Cleaning and light maintenance of equipment
- Heavy lifting to relocate equipment and materials
- General housekeeping (indoor & outdoor)
- Landscaping tasks (debris removal, dust control)
• Assist in unloading vehicles.
• Perform routine fueling and servicing of equipment and machinery.
• Cross-train on various equipment and machinery.
• Direct site traffic as needed.
• Support team members during absences or high-demand periods.
• Comply with all facility plans, policies, and procedures.
• Complete additional duties as assigned.
• Comprehensive medical coverage
• Vision & Dental Plan
• Optional Additional Voluntary Life Insurance
• Paid time off
What You'll Need:
Ability to work outdoors in various weather conditions.
Previous experience with heavy equipment required.
Capability to safely lift 50+ lbs as needed.
Strong ability to work independently with limited supervision.
Valid CDL license with combination (preferred).
Willingness to quickly learn new skills, including safe equipment operation.
High level of initiative, responsibility, and work performance.
Working Conditions:
All work is performed on-site at a transfer station in varying weather conditions.
Possible exposure to dust, municipal solid waste (trash), and recycling materials.
Must wear assigned personal protective equipment (PPE) and maintain it properly.
Occasional overtime or irregular hours may be required on short notice.
If you're ready to join a strong team and take on a hands-on role, apply today!
Pay Range
USD $18.00 - USD $21.00 /Hr.
Site Support
Posted 1 day ago
Job Viewed
Job Description
Position Overview Now Hiring! Site Support Location: Finksburg, MD Job Summary: We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You’ll Do: Follow all company and customer-specific safety policies and procedures. Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) Assist in unloading vehicles. Perform routine fueling and servicing of equipment and machinery. Cross-train on various equipment and machinery. Direct site traffic as needed. Support team members during absences or high-demand periods. Comply with all facility plans, policies, and procedures. Complete additional duties as assigned. What’s in it for You? Comprehensive medical coverage Vision & Dental Plan Optional Additional Voluntary Life Insurance Paid time off What You’ll Need: Ability to work outdoors in various weather conditions. Previous experience with heavy equipment required. Capability to safely lift 50+ lbs as needed. Strong ability to work independently with limited supervision. Valid CDL license with combination (preferred). Willingness to quickly learn new skills, including safe equipment operation. High level of initiative, responsibility, and work performance. Working Conditions: All work is performed on-site at a transfer station in varying weather conditions. Possible exposure to dust, municipal solid waste (trash), and recycling materials? Must wear assigned personal protective equipment (PPE) and maintain it properly. Occasional overtime or irregular hours may be required on short notice. If you’re ready to join a strong team and take on a hands-on role, apply today! Pay Range USD $18.00 - USD $21.00 /Hr. #J-18808-Ljbffr
Site Support Coordinator
Posted 1 day ago
Job Viewed
Job Description
Description
Site Support Coordinator- "W-TRS" Hohenfels, Germany
JOB DESCRIPTION:
The candidate performs a wide variety of tasks in support of a media production organization, including aiding in the development of educational and technical manuals, supporting video preproduction, production and postproduction, and producing, as well as producing still media such as logos and posters.
Duties:
- video capture and organization, graphic design, web design/development (basic), photography, print design, videography, administrative work and reporting, production coordination, duplication, machine operation and word processing.
*Customer service skills are desired as the candidate will consult with engineers, technical writers, and/or customers to define requirements; including planning and scheduling of daily production routines to effectively meet customer delivery dates.
*The candidate should possess good attention to detail and will assist in directing work, assigning, outlining tasks and checking for work correctness.
*Basic computer knowledge (e.g. coping and pasting files, emailing documents, using a word processor) required. *Knowledge of the following programs not required but desired in candidates: Final Cut Pro, Motion, File Maker Pro, and Adobe Photoshop.
AFTER ACTION REVIEW DESCRIPTION (AAR):
- Conduct and document AAR(s) at JMRC at multiple AAR sites to include weekends
*Assist in AAR End - to - End testing when specified by AAR lead
*Assist in class support when specified by AAR lead
*MMC consists of working shifts (early and late), including weekends and holidays during JMRC
Rotations
*Must be able to obtain and maintain a U.S. SECRET Security Clearance.
EDUCATION:
Minimum of a High School Education
The V2X Company is a services solutions provider that operates as a federal government prime contractor. With over 14,000 employees in 300 locations worldwide, the Mississippi -based company offers vertically integrated solutions for defense and commercial customers.
Delivering integrated turnkey lifecycle support from concept definition, to engineering and manufacturing, through end-of-life support of complex systems and platforms, Vertex offerings include all levels of aviation maintenance, worldwide contractor logistics support, systems engineering and integration, specialized onsite mission execution, high consequence training programs for defense and commercial customers, and integrated supply-chain solutions. Over our 50-year history, we have perfected the balance of cost, schedule, and performance to offer high-quality solutions that consistently exceed customer requirements.
The V2X Company is a Federal Contractor and must comply with Federal mandates. All employees may be required to obtain a COVID-19 vaccination as a condition of continued employment. A medical or religious accommodation may be granted on a case-by-case basis. In order for an accommodation to be considered, you must submit the COVID-19 Vaccination Accommodation Request form.
V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
Site Support Associate
Posted 2 days ago
Job Viewed
Job Description
Birth Tissue Recovery seeks a focused and detail-oriented individual to join our team in Raleigh, N.C., as a FULL-TIME Site Support Associate. SSAs are responsible for ensuring the team has adequate supplies in the office at all times, and that routine daily checks are completed. They are also responsible for completing regulated tasks and cleaning on time and per company SOPs and WIs. We provide on-the-job training for this position. Ideal candidate must be able to spend two weeks in Winston-Salem, N.C., for training.
Other requirements include: the ability to lift 30 pounds; ability to sit or stand for extended periods of time; and excellent communication skills (both written and verbal).
We offer competitive pay and a robust benefits package that includes medical, dental, vision, life, short- and long-term disability, 401K, paid time off and paid holidays.
Job Summary:
- The Site Support Associate (SSA) shall be responsible for implementation of policies and procedures as established by Birth Tissue Recovery. The SSA must demonstrate competency in the operations to which they are assigned.
- Supervisor will set hours - which are dynamic.
- Understand and comply with privacy rules and regulations.
- Perform tasks overseen and/or regulated by the AATB, FDA, and applicable state and federal agencies.
- Compliance with Company standard operating procedures.
- Perform accurate, timely, and complete documentation of all activities.
- Label, package, and ship tissue and lab specimens.
- Situational awareness and communication skills.
- Review records and forms for completion and accuracy.
- Record temperatures and maintain records.
- Maintain and clean laboratory equipment.
- Accurately receive and accept various critical supplies for tissue banking operations.
- Perform other duties as required.
- Associate's degree in Life Sciences, Biology, or Nursing preferred.
- Successfully complete a background and reference check, drug screening, and be subject to periodic, unannounced re-testing.
- Must have working knowledge of medical terminology and good documentation practices.
- Must be able to stand for extended periods of time and lift 30 pounds.
- Ability to effectively communicate with a wide range of people.
- Must be able to work well under pressure without compromise to quality of work.
- Must have current valid Driver's License, auto insurance and reliable transportation.
- Must support, and advocate for, the altruistic benefits of organ and tissue donation.
Site Support Specialist
Posted 3 days ago
Job Viewed
Job Description
Our Washington, D.C. office has the opportunity for an experienced Site Support Specialist to join the Firm's expanding technology department. The Site Support Specialist's primary responsibilities include providing 1st and 2nd level technology support for attorneys and staff on a variety of hardware and software. As part of a Regional support team, provide technology support for other offices in the region including travel to these locations as needed. The candidate will participate in firm and department technology initiatives as needed.
Essential Functions
- Windows OS and application software installation, repair and support.
- Imaging, deployment and support of desktops, laptops and peripherals including user profile provisioning.
- Hardware installation, repair and support including printers, conference room A/V equipment, wireless access points and server room equipment.
- Keeps accurate inventory of supported offices' equipment.
- Troubleshooting network connectivity from desktop and laptop computers.
- Mobile device setup and support.
- Telephone administration, setup and support. Including moves/adds/changes.
- Provide excellent customer service and practice total contact ownership from acknowledgement to closure. Document problem description and resolution using ITSM system. Participate in ticket creation, escalation and follow-up.
- Keep current on the firm's needs with regular communication with Office Administrator; be proactive in identifying technology solutions and preventing potential problems; act as the local office liaison and end-user advocate as it relates to technology.
- Work with other technology department teams including Service Desk, Endpoint Administration, Applications team and Infrastructure team.
- Consistently act in support of overall firm and department initiatives, goals and objectives.
- Four-year technical degree from an accredited college or university or equivalent work experience.
- Minimum of four years' experience in a technical support position. Law firm experience a major plus.
- Working knowledge of Dell and Lenovo laptops and desktops, Microsoft Windows OS, Microsoft Office Suite, Document Management System, Mobile devices and enterprise network.
- Independent analysis and strong problem solving skills.
- Strong customer service and communication skills (face-to-face, phone and email)
- Law firm experience a major plus
- Microsoft Office and Azure certifications preferred
- Help Desk Institute, ITIL Foundation and CompTIA A+ certification preferred
- Document Management System support experience a plus
- SCCM experience a plus
- Mobile Device Management experience preferred
Please note, we are not working with outside recruiters for this position.
Benefits
In accordance with the Wage Transparency Omnibus Amendment Act, the expected salary range for this DC position is between $50,480 - $75,720. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. The application deadline for this position is 9/16/2025. This position qualifies for the benefits below.
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program.
Contact Information
If you have questions, please e-mail Megan Becker at with "Site Support Specialist" in the subject line. Please note, applications submitted via e-mail will not be considered.
Firm Overview
Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Best Law Firms® has named Ogletree Deakins a "Law Firm of the Year" for 14 consecutive years. In the 2025 edition, the publication named Ogletree Deakins its "Law Firm of the Year" in the Litigation - Labor and Employment category. Ogletree Deakins has more than 1,100 attorneys located in 59 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, including many of the Fortune 50 companies in the U.S.
We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments.
Equal Opportunity Employer.
Site Support Associate
Posted 5 days ago
Job Viewed
Job Description
Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on three continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.
About the Role:
Wing is looking for a Site Support Associate to join our Operations team based Orlando or Tampa, Florida. In this role, you will be responsible for the day-to-day operations of our drone delivery service across numerous locations and provide onsite support for our partners.
What You'll Do:
- Oversee the day-to-day operations for select partner sites
- Manage the pick/pack/loading teams for select partner sites
- Develop, audit, and maintain standard operating procedures at each site
- Create and maintain the weekly staffing schedules for select partner sites
- Support and maintain professional relationships with partner store managers
- Identify and report any operational and technical issues at partner sites
- Work closely with cross-functional teams (internal and external) to ensure key metrics and customer satisfaction is being met
- 3+ years of experience in operations in a hyper growth and scale-up environment
- Ability to analyze operational data to create and execute on operational efficiencies and workflows
- Ability to multitask and reprioritize tasks to maintain a realistic balance among multiple priorities
- Experience with external relationship building with a Fortune 500 companies and stakeholders
- Demonstrated success leading teams with execution and implementation
- Ability to think, plan and execute on projects in an organized fashion
- Must have excellent written and verbal communication skills
- Ability to work independently and in teams while still maintaining rigorous attention to detail
- Understand, audit, and follow compliance on safety protocols (OSHA/HAZMAT)
The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing's salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
Salary Range
$97,000-$105,000 USD
Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.
Site Support Coordinator
Posted 7 days ago
Job Viewed
Job Description
Site Support Coordinator - "W-TRS" Fort Indiantown Gap, Pennsylvania
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
JOB DESCRIPTION:
* Serves as the primary point of contact for coordinating communication across the site.
* Inputs and updates information in databases and the InSITE, maintaining accurate and current data.
*Organizes and coordinates employee training sessions, supporting the professional development of the team.
* Assists in the onboarding process for new employees, facilitating a smooth integration into the team.
* Performs research, collection, collation, and compilation of data, preparing reports and interpreting findings.
* Review workorders on devices that are down, identify if we will miss CPF and plan for mitigation.
* Conduct Production Meeting with each platform at site on a weekly basis.
* Interface with site logistics staff as needed.
* Assist Site Manager with interviews for new hires.
* Fill in for Site Manager in his or her absence.
* Drafts and edits minutes, documents, letters, and other communications.
* Serves as the site environmental health and safety officer.
Education/Experience:
(2 +BA/BS or 1+MA/MS) or (4 +AA) or (6+No Degree)
Required Experience:
*Experience collecting data to support program reporting.
*Experience inputting and updating data in InSITE or other MIS Suite.
*Experience maintaining accurate program records and files.
*Experience leveraging templates for efficient project tracking and reporting.
*Experience managing calendars and scheduling appointments and meetings.
*Experience coordinating travel arrangements for program staff.
*Experience drafting and editing meeting minutes, documents, letters, and other communications.
*Experience performing programmatic analysis, research, and data gathering as needed to meet ad hoc requests.
*Experience compiling and preparing findings and reports as needed.
*Experience assisting in the onboarding process for new employees.
*Experience helping maintain personnel records, such as training and certifications.
*Experience coordinating employee training sessions.
*Experience providing solicited and unsolicited recommendations and status updates.
*Experience helping to establish or monitor milestones, progress, issues and problems, and remedial plans and actions in coordination with the program team as appropriate.
Certification(s):
NONE
Clearance:
Secret.
Active and Current U.S. Secret Clearance or the ability to obtain within 6 months.
PHYSICAL REQUIREMENTS:
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
WORKING CONDITIONS:
The worker is primarily in an office environment.
Benefits include the following:
- Healthcare coverage
- Retirement plan
- Life insurance, AD&D, and disability benefits
- Wellness programs
- Paid time off, including holidays
- Learning and Development resources
- Employee assistance resources
Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.
V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Site Support Coordinator
Posted 9 days ago
Job Viewed
Job Description
Site Support Coordinator - "W-TRS" Fort Drum, New York
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
JOB DESCRIPTION:
* Serves as the primary point of contact for coordinating communication across the site.
* Inputs and updates information in databases and the InSITE, maintaining accurate and current data.
*Organizes and coordinates employee training sessions, supporting the professional development of the team.
* Assists in the onboarding process for new employees, facilitating a smooth integration into the team.
* Performs research, collection, collation, and compilation of data, preparing reports and interpreting findings.
* Review workorders on devices that are down, identify if we will miss CPF and plan for mitigation.
* Conduct Production Meeting with each platform at site on a weekly basis.
* Interface with site logistics staff as needed.
* Assist Site Manager with interviews for new hires.
* Fill in for Site Manager in his or her absence.
* Drafts and edits minutes, documents, letters, and other communications.
* Serves as the site environmental health and safety officer.
Education/Experience:
(2 +BA/BS or 1+MA/MS) or (4 +AA) or (6+No Degree)
Required Experience:
*Experience collecting data to support program reporting.
*Experience inputting and updating data in InSITE or other MIS Suite.
*Experience maintaining accurate program records and files.
*Experience leveraging templates for efficient project tracking and reporting.
*Experience managing calendars and scheduling appointments and meetings.
*Experience coordinating travel arrangements for program staff.
*Experience drafting and editing meeting minutes, documents, letters, and other communications.
*Experience performing programmatic analysis, research, and data gathering as needed to meet ad hoc requests.
*Experience compiling and preparing findings and reports as needed.
*Experience assisting in the onboarding process for new employees.
*Experience helping maintain personnel records, such as training and certifications.
*Experience coordinating employee training sessions.
*Experience providing solicited and unsolicited recommendations and status updates.
*Experience helping to establish or monitor milestones, progress, issues and problems, and remedial plans and actions in coordination with the program team as appropriate.
Certification(s):
NONE
Clearance:
Secret.
Active and Current U.S. Secret Clearance or the ability to obtain within 6 months.
PHYSICAL REQUIREMENTS:
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
WORKING CONDITIONS:
The worker is primarily in an office environment.
Benefits include the following:
- Healthcare coverage
- Retirement plan
- Life insurance, AD&D, and disability benefits
- Wellness programs
- Paid time off, including holidays
- Learning and Development resources
- Employee assistance resources
Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.
V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Site Support Specialist
Posted 9 days ago
Job Viewed
Job Description
Our Dallas, TX office has the opportunity for an experienced Site Support Specialist to join the Firm's expanding technology department. The Site Support Specialist's primary responsibilities include providing 1st and 2nd level technology support for attorneys and staff on a variety of hardware and software. As part of a Regional support team, provide technology support for other offices in the region including travel to these locations as needed. The candidate will participate in firm and department technology initiatives as needed.
Essential Functions
- Windows OS and application software installation, repair and support.
- Imaging, deployment and support of desktops, laptops and peripherals including user profile provisioning.
- Hardware installation, repair and support including printers, conference room A/V equipment, wireless access points and server room equipment.
- Keeps accurate inventory of supported offices' equipment.
- Troubleshooting network connectivity from desktop and laptop computers.
- Mobile device setup and support.
- Telephone administration, setup and support. Including moves/adds/changes.
- Provide excellent customer service and practice total contact ownership from acknowledgement to closure. Document problem description and resolution using ITSM system. Participate in ticket creation, escalation and follow-up.
- Keep current on the firm's needs with regular communication with Office Administrator; be proactive in identifying technology solutions and preventing potential problems; act as the local office liaison and end-user advocate as it relates to technology.
- Work with other technology department teams including Service Desk, Endpoint Administration, Applications team and Infrastructure team.
- Consistently act in support of overall firm and department initiatives, goals and objectives.
- Four-year technical degree from an accredited college or university or equivalent work experience.
- Minimum of four years' experience in a technical support position. Law firm experience a major plus.
- Working knowledge of Dell and Lenovo laptops and desktops, Microsoft Windows OS, Microsoft Office Suite, Document Management System, Mobile devices and enterprise network.
- Independent analysis and strong problem solving skills.
- Strong customer service and communication skills (face-to-face, phone and email)
- Law firm experience a major plus
- Microsoft Office and Azure certifications preferred
- Help Desk Institute, ITIL Foundation and CompTIA A+ certification preferred
- Document Management System support experience a plus
- SCCM experience a plus
- Mobile Device Management experience preferred
Please note, we are not working with outside recruiters for this position.
Benefits
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program.
Contact Information
If you have questions, please e-mail Megan Becker at with "Site Support Specialist - Dallas" in the subject line. Please note, applications submitted via e-mail will not be considered.
Firm Overview
Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Best Law Firms® has named Ogletree Deakins a "Law Firm of the Year" for 14 consecutive years. In the 2025 edition, the publication named Ogletree Deakins its "Law Firm of the Year" in the Litigation - Labor and Employment category. Ogletree Deakins has more than 1,100 attorneys located in 60 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, including many of the Fortune 50 companies in the U.S.
We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments.
Equal Opportunity Employer.
Site Support Specialist
Posted 10 days ago
Job Viewed
Job Description
Our Raleigh, NC office has the opportunity for an experienced Site Support Specialist to join the Firm's expanding technology department. The Site Support Specialist's primary responsibilities include providing 1st and 2nd level technology support for attorneys and staff on a variety of hardware and software. As part of a Regional support team, provide technology support for other offices in the region including travel to these locations as needed. The candidate will participate in firm and department technology initiatives as needed.
Essential Functions
- Windows OS and application software installation, repair and support.
- Imaging, deployment and support of desktops, laptops and peripherals including user profile provisioning.
- Hardware installation, repair and support including printers, conference room A/V equipment, wireless access points and server room equipment.
- Keeps accurate inventory of supported offices' equipment.
- Troubleshooting network connectivity from desktop and laptop computers.
- Mobile device setup and support.
- Telephone administration, setup and support. Including moves/adds/changes.
- Provide excellent customer service and practice total contact ownership from acknowledgement to closure. Document problem description and resolution using ITSM system. Participate in ticket creation, escalation and follow-up.
- Keep current on the firm's needs with regular communication with Office Administrator; be proactive in identifying technology solutions and preventing potential problems; act as the local office liaison and end-user advocate as it relates to technology.
- Work with other technology department teams including Service Desk, Endpoint Administration, Applications team and Infrastructure team.
- Consistently act in support of overall firm and department initiatives, goals and objectives.
- Four-year technical degree from an accredited college or university or equivalent work experience.
- Minimum of four years' experience in a technical support position. Law firm experience a major plus.
- Working knowledge of Dell and Lenovo laptops and desktops, Microsoft Windows OS, Microsoft Office Suite, Document Management System, Mobile devices and enterprise network.
- Independent analysis and strong problem solving skills.
- Strong customer service and communication skills (face-to-face, phone and email)
- Law firm experience a major plus
- Microsoft Office and Azure certifications preferred
- Help Desk Institute, ITIL Foundation and CompTIA A+ certification preferred
- Document Management System support experience a plus
- SCCM experience a plus
- Mobile Device Management experience preferred
Please note, we are not working with outside recruiters for this position.
Benefits
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program.
Contact Information
If you have questions, please e-mail Megan Becker at with "Site Support Specialist - Raleigh" in the subject line. Please note, applications submitted via e-mail will not be considered.
Firm Overview
Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Best Law Firms® has named Ogletree Deakins a "Law Firm of the Year" for 14 consecutive years. In the 2025 edition, the publication named Ogletree Deakins its "Law Firm of the Year" in the Litigation - Labor and Employment category. Ogletree Deakins has more than 1,100 attorneys located in 59 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, including many of the Fortune 50 companies in the U.S.
We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments.
Equal Opportunity Employer.