2,187 Operational Excellence jobs in the United States

Reporting to the North America Vice President, this position will lead a team of OpEx Managers to build and execute the Operational Excellence strategy: establish a sustainable operating structure, build a culture of continuous improvement by identifying inefficiencies in business processes, implement performance optimization strategies and excellence through data-driven analysis, leverage process improvement methodologies (ex. Kaizen), reduce conversion costs, and optimize overall performance to meet customer demand.

Skills and Qualifications:

• Hands on leader capable of adapting to the needs of the team; from strategy development to tactical execution
• Benchmark continuous improvement vs. best practices and new developments across industries
• Spearhead industry awareness and adoption, using digital technologies, information flows and intelligence to build a more resilient factory of the future.
• Serve as an expert resource to our operating business units needing in-depth knowledge on continuous improvement tools
• Drive Operational Excellence best practices, such as daily management, standard work, 5S workplace organization and effective problem solving
• Drive NA site harmonization and flexibility to maximize asset utilization, reduce risk and optimize overall performance
• Act as an evangelist for Pull Systems and different operational approaches to improve On-Time Delivery and Inventory Turns
• Facilitates Kaizen events within the organization and provides coaching to others on the Kaizen process
• Cross-functional capability with ability to think/work holistically
• Skilled in motivating, inspiring, and leading multidisciplinary teams toward common goals.
• Expertise in managing change, implementing new strategies, and adapting quickly to evolving scenarios.
• Ability to adapt to changing conditions and handle high-pressure situations (Flexibility)

Qualifications:

• +10-years of leading manufacturing teams with +5-years of multi-site/department experience deploying OpEx tools
• +5-years in high-speed manufacturing processes (low mix/high volume environment)
• Lean professional; Green Belt or Black Belt certifications
• Engineering degree

Equal Opportunity Employer:

Silgan Dispensing is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or veteran status.

Join to apply for the Director Operational Excellence role at Extended Stay America Join to apply for the Director Operational Excellence role at Extended Stay America Responsible for leadership, development and implementation of programs and process that aligns the workforce with Extended Stay America's business strategies and objectives. The position provides strategic oversight of operational processes and alignment within all departments of Extended Stay America. Building relationships and coordinating operational synergies among vendors that support the operations daily activities. This includes but is not limited to onboarding, learning analytics/operations, and strategic Organizational Development projects. The goal for this position is to provide meaningful support, enhance overall operational process within OPS excellence, build a culture that improve systems, enhance standard operation procedures, and improve company overall performance with better tools and resources. The position relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks and works under general supervision of the Group VP of Operations. An extensive degree of creativity, problem solving, and latitude is required. ESSENTIAL DUTIES AND RESPONSIBILITIES: The position will work closely with the GVP of Operational & COO to determine the areas of opportunity that require fundamental improvements and support operational programs. Establish and monitor guidelines for any new operational resources and programs that would have an impact on the daily operations of the General Managers. Execute quarterly business reviews with top vendors. Meetings should be planned well in advance with action plans and follow-ups to ensure things are executed on from the meeting. Identified vendors should be shared well in advance with buy-in from all stakeholders. Liaison with the legal team on outstanding legal issues. Provide clear expectations around all departmental SOPs prior to rolling out to the organization. Feedback includes that each department is responsible for providing a finished document. Provides direction and support to the Director of Housekeeping to ensure plans are aligned. Leads the Select Suites monthly GM Calls; supports the Director of HK to execute similarly for Premiers. Maintains the Operational Calendar to ensure training sessions and field calls are scheduled according to guidelines. Partner with Brand Standards team to ensure all brand standards are well vetted and rolled out. Liaison between IT and HK to ensure operational needs are completed and establish timelines and business requirement for new initiatives ensuring they are completed by launch dates. Oversee the Operational communication email box to ensure the field associates are getting the support they need. Monitor and evaluate completion of large scale and strategic projects, resolving critical path issues and escalating if necessary. Ensure assigned deliverables meet project objectives and timelines, recognizing and managing dependencies between other projects and/or initiatives. EDUCATION AND/OR EXPERIENCE: Bachelor's degree in Business or related field. 5 Years of experience in hospitality operations Excellent familiarity with Extended Stay America's operational, sales and revenue management processes Ability to make recommendations and decisions considering relevant business drivers. Demonstrated ability to lead cross-functional teams and drive results through others Strong problem solving and analytical abilities at a strategic and functional level Excellent written and verbal communication skills and presentation skills Strong project management and organizational skills required COMPUTER SKILLS: Proficiency with Microsoft products including but not limited to Word, Excel, and Power Point. REASONING ABILITY: Excellent oral and written communication skills, along with the ability to communicate and negotiate with a variety of internal and external constituencies. Ability to develop strategies and solutions in the context of the company's business objectives. Individual should show initiative and advanced people skills in team problem solving situations. PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, read and/or hear. The employee frequently is required to sit and use a computer. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. TRAVEL: Ability to travel domestically on a regular basis (estimated at 2-3 trips per month) ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Project Management Industries Hospitality Referrals increase your chances of interviewing at Extended Stay America by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Disability insurance Get notified about new Director Operational Excellence jobs in Charlotte, NC . Director, Resolution & Recovery Operations Senior Operations Director, Lease Administration Charlotte, NC $95,000.00-$15,000.00 1 day ago IS Design Director-HVAC, Mechanical Design Charlotte, NC 135,000.00- 180,000.00 1 week ago Director, Network Underwriting and Operations We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Join PatientPoint to be part of a dynamic team committed to empower better health . As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Analyst, Operational Excellence Join PatientPoint to be part of a dynamic team committed toempower better health. As a leading digital health company, weinnovateto positivelyimpactpatient behaviors. Our purpose-driven approach offersan inspirational careeropportunity where you can contribute to improving health outcomes for millions of patients nationwide. Location: Cincinnati, OH, remote Hybrid Schedule: 3 days in office / 2 days at home weekly Job Summary As an Analyst on our Insights and Enablement team, you will analyze the sales impact of point of care marketing campaigns and assist in assessing the business impact for our clients to help them decide how to improve performance of future campaigns. This role contributes to profitable growth by driving client ROI and confidence, in order to drive strong campaign renewal and upsell rates. What You’ll Do Collaborate with other members of client-facing sales teams, pharmaceutical clients, ad agencies, and data suppliers to independently develop campaign measurement results delivered to internal and external clients. Independently coordinate, execute, and summarize 3rd party customized research with outside suppliers. Organize and analyze prescription sales data using syndicated query tools, Microsoft Excel, and MS Access. Develop presentations, then present findings and recommendations to internal clients. Develop and present case studies that enable our sales teams to show pharmaceutical, biotech, and retail clients the potential benefits of PatientPoint’s point of care marketing programs. What We Need Bachelor’s Degree. 1+ years of experience in research, statistics, healthcare economics, business intelligence, and/or related fields. Comfort working with large data sets (1,000-500,000 records). Demonstrated skills in Excel (intermediate), PowerPoint (intermediate), and Word (intermediate). Demonstrated strong analytical skills and practical knowledge of statistics. Desired Qualifications Experience developing clear stories and visualizations with data. Education in statistics, economics, healthcare, or related fieldpreferred. What You'll Need to Succeed Ability to prioritize across multiple internal and external priorities. Ability to balance collaboration and independence in a high-energy environment. Ability to communicate complex ideas simply. Passion for driving the success of our clients through analytics and storytelling. About PatientPoint: PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year. Latest News & Innovations: Named A Best Place to Work Across Multiple Prestigious Platforms! Read More Featured on Built In's article "Companies That Pay Well". Read More Now Culture Content Certified by VentureFizz. Read More What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates. PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy , we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V Create a Job Alert Interested in building your career at PatientPoint? Get future opportunities sent straight to your email. 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SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit or follow us on LinkedIn, Facebook, and Twitter. The Job The Director of Operational Excellence plays a critical role in leading programs and initiatives that drive efficiency, quality, performance, and operational maturity across SCAN’s core operational areas. Reporting to the Vice President Operational Excellence, this role collaborates across key functional areas to optimize processes, implement solutions, and deliver results, ensuring exceptional service for members and supporting SCAN’s long-term success. This leader oversees key capabilities focused on quality assurance, compliance and audit readiness, annual readiness, capacity planning, training enablement, knowledge management, measurement, and continuous improvement. The Director identifies high value opportunities to streamline operations, implement best practices, establish scalable, high-performing, and compliant processes. The ideal candidate brings a builder’s mindset, deep health plan operations experience, and a passion for developing high-performing, audit-ready, and member-centered processes. You Will Lead development and execution of operational excellence strategies aligned with enterprise goals to optimize workflows and improve service delivery. Identify operational pain points and champion organizational initiatives to improve processes and enhance productivity. Implement Operational Excellence practices (using lean, six sigma etc.) to drive adoption of standard work, daily management systems, root-cause analysis, and effective problem-solving methods. Serves as expert, apply standardized practices, and implement effective management systems. Establish and oversee quality assurance and performance monitoring programs tailored to operational areas (i.e., enrollment, claims, provider data management, and grievance & appeals etc.). Enhance quality standards, reduce defects, and maintain compliance with regulatory requirements, ensuring high levels of operational integrity. Establish tools and mechanisms to track, report on performance trends, risks, and improvement outcomes. Develop and execute SCAN’s annual readiness program that ensures business units are prepared to achieve organizational milestones. Own the strategy, planning, coordination, delivery and oversight of cross functional preparedness. Provide leadership in the resolution of significant operational challenges, overseeing root-cause investigations and the implementation of corrective actions. Foster a proactive problem-solving culture and mitigate risks to ensure consistent and reliable operations. Develop and implement workforce capacity planning to optimize resource allocation across the organization. Ensure accurate forecasting and monitor performance against capacity plans, adapting strategies as necessary to meet changing business demands and maintain high operational performance. Serve as a key liaison for compliance and regulatory audits (CMS, DMHC, DHCS, NCQA, state Medicaid agencies); ensure operational areas are consistently audit ready through controls and documentation. Define and monitor KPIs, audit protocols, and service level expectations to identify gaps and ensure process consistency and effectiveness. Establish tools and mechanisms to track performance trends, risks, and improvement outcomes. Leverage data to make informed recommendations for ongoing improvement and performance enhancement. Establish a training and knowledge management infrastructure to support onboarding, upskilling, and maintain operational excellence. Maintain and improve SOPs and operational documentation to ensure accuracy and accessibility. Build and maintain strong relationships with senior leadership, functional leaders, and key stakeholders to drive operational excellence initiatives. Provide guidance, mentorship, and support to teams across the organization, ensuring alignment on priorities and successful execution of improvement efforts. Lead and mentor teams fostering a culture of excellence, positive team culture, promote leadership growth, encourage innovation, and continuous learning to achieve team or individual goals. Hire train and coaches’ staff. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned. Your Qualifications Bachelor's Degree or equivalent experience in Healthcare administration. Graduate or Advanced Degree or equivalent experience preferred. Expertise in lean, six sigma or similar process improvement methodologies PMP Certification preferred. 10+ years of experience in healthcare operations management or consulting, preferably in Medicare Advantage plan or Experience with developing quality assurance program, operational readiness, CMS audit experience. Managing and leading geographically dispersed teams. Strong operational management and process improvement skills. Excellent communication and organizational skills. Prior use of QI Macros, Minitab software or similar Lead and inspire teams to achieve goals and drive organizational success Business Insight - In-Depth understanding of the business Decision Making and Problem Solving: Effective decision-making and problem-solving skills Strategic Mindset - Creates strategies to sustain competitive advantage Planning and Critical Thinking: Strong planning, critical thinking, and leadership skills Strong understanding of core health plan operational workflows and regulatory requirements. Excellent communication skills, leadership, and management skills, including executive-level reporting. Strong analytical and problem-solving skills, with a data-driven approach to decision-making and performance management. Experience in operational excellence, continuous improvement, and leading large-scale change initiatives within complex organizations using lean, Six Sigma, and other process improvement methodologies. Ability to build positive relationships with all levels of the organization. Proficiency in operational analytics, capacity modeling and performance dashboards. Demonstrated success in audit preparedness and performance improvement initiatives. Proven ability to lead enterprise-wide initiatives, influence across departments, and build from the ground up. Experience launching new operational programs or functions in a highly regulated environment. Ability to navigate fast-faced matrixed organization and drive results. What's in it for you? • Base salary range: $ 147,900 to $211,530 per year • Internal title - Dir Operations • Work Mode - Mostly Remote • An annual employee bonus program • Robust Wellness Program • Generous paid-time-off (PTO) • Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday • Excellent 401(k) Retirement Saving Plan with employer match and contribution • Robust employee recognition program • Tuition reimbursement • An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-CS2 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority . That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list! Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years. If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! Team member appreciation events and recognition programs Volunteer opportunities Casual dress code On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered. The Job at a Glance Parts Town Unlimited is seeking a highly motivated Operational Excellence Director to support a network of Global Fulfillment Centers (GFCs) . This role is critical in, data-driven operational excellence across multiple sites, leveraging labor planning, LEAN distribution, robotics integration, business analytics, slotting optimization, and standard work development. Are you a strong analyst and a hands-on leader — a teacher, listener, and operator who thrives in a fast-paced fulfillment environment ? We want you to apply! A Typical Day Labor Planning Across GFCs: Implement and optimize labor planning tools across multiple fulfillment centers; coach local operations teams on workforce planning fundamentals. Business Analytics: Leverage data to identify trends, gaps, and opportunities across fulfillment centers. Develop KPIs and dashboards to support decision-making and continuous improvement initiatives. LEAN Distribution: Champion LEAN principles across all Global Fulfillment Centers, focusing on waste elimination, space optimization, and productivity improvements. Leverage different technology and WMS across Global Fulfilment Centers Slotting Optimization: Utilize BCI slotting tools to maximize space and improve order fulfillment rates at each GFC; prioritize strategic product placement to optimize throughput. New GFC Launch Support: Support openings of new fulfillment centers through layout design, labor planning, creation of standard work, and operational ramp-up planning. Inventory and Cycle Counting: Standardize and improve cycle count programs across GFCs; establish processes for handling non-performing inventory and internal product moves. Cross-functional Collaboration: Serve as a key onsite partner to Engineering, Operations, and CI teams at each site; actively contribute to a culture of continuous improvement network-wide. To Land This Opportunity You have Bachelor’s Degree in Supply Chain Management , Industrial Engineering, Operations Management, or in related field . You can accommodate up to 30% travel time You have 5+ years of experience in warehouse, distribution, or fulfillment environments, with a focus on CI or supply chain engineering roles. You have strong knowledge and practical experience with LEAN, Six Sigma (certifications a plus). You are h ands-on with all things labor planning tools, slotting optimization systems, and warehouse robotics (plus not a must). You are an expert in MS Office (Excel, PowerPoint, Word and beyond). You have experience and confidence to effectively coach and support even tenured leaders through key operational learnings and process improvements. You’re an all-star communicator and are proficient in English (both written and verbal). You enjoy teach ing , influenc ing , and standardiz ing processes across multiple sites. You consider yourself, process mapping, and operational audits. You are a top-star champion with a s uccessful track record launching new distribution or fulfillment centers in a multi-site fast-pace environment. About Your Future Team Our Fulfillment Center Team is full of high-performing team members who have a passion and enthusiasm to work hard and play hard. Our Fulfillment Center is a very team-oriented atmosphere, and we strive to live up to our core values of safety, integrity, community, passion, courage, and innovation each and every day! At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $ 143,271 – $ 182,113.36 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental , and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. #J-18808-Ljbffr

Considered the founder of the industry, Genentech, now a member of the Roche Group, has been delivering on the promise of biotechnology for more than 45 years.

Genentech is a biotechnology company dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.

We celebrate our unique history as the pioneers of scientific breakthroughs that have an incredible track record of improving lives. And yet, our ambitions are bigger and bolder. Together, we are united in a bold quest to solve the world's most complex health challenges and serve society.

The Opportunity

As the Operational Excellence Lead, you will lead the optimization and process improvement efforts for all aspects of warehouse operations, focusing on efficiency, cost reduction and overall performance at our main US Distribution facility in Louisville, Kentucky. Reporting directly to the Head of Business Excellence, you will own the identification and implementation of process improvements, lead through and coach problem-solving methodologies, monitor key performance indicators (KPIs) and ensure compliance with relevant standards.

Your role involves partnering with operations management, staff employees and internal/external business stakeholders to ensure a robust and sustainable continuous improvement culture is implemented and operationalized across the warehouse business streams at the Distribution Center.

What You'll Do

Strategic Leadership:

• Support the implementation of a comprehensive Operational Excellence (OPEX) strategy aligned with the overall business objectives of the medical distribution network.

• Lead through and coach problem-solving methodologies, ensuring strategic alignment with operational goals.

• Partner with operational management, staff and internal/external stakeholders to foster a robust and sustainable continuous improvement culture.

Project and Change Management:

• Lead the site CI Committee in the identification, prioritization, and execution of continuous improvement projects across the distribution operations.

• Manage project timelines, allocate resources, and track progress to meet objectives.

• Effectively manage change initiatives, ensuring smooth transitions and minimizing disruption to operations.

• Focus on change management practices to overcome resistance and engaging stakeholders throughout the change process.

• Implement change management practices to support ongoing improvement efforts.

• Ensure compliance with relevant standards, mitigating disruptions to operations.

Process Improvement and Data Analysis:

• Utilize Lean Six Sigma methodologies and other best practices to identify and eliminate inefficiencies within warehouse operations.

• Collaborate with distribution, planning, and warehouse teams to identify and reduce friction within the distribution operations.

• Implement systematic approaches to enhance efficiency, reduce costs, and improve overall performance.

• Analyze data to identify trends, measure performance, and track the impact of improvement initiatives.

• Use data-driven insights to inform strategic decisions and optimize processes.

• Develop comprehensive reports to communicate findings and recommendations.

Communication, Collaboration, and Performance Measurement:

• Foster a culture of continuous improvement by effectively communicating with stakeholders across the distribution operations.

• Promote collaboration between departments to ensure alignment and collective goal achievement.

• Lead discussions and workshops to encourage participation and innovation.

• Establish and monitor key performance indicators (KPIs) to track progress and measure the effectiveness of OPEX initiatives.

• Regularly review and update KPIs to reflect changing priorities and objectives.

• Report performance data to senior management and recommend corrective actions as needed.

Who You Are

• Minimum Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field. An advanced degree (MBA or Master's) is preferred

• Minimum of 10 years of experience in operational excellence, logistics, or similar roles.

• 5 years experience in warehouse operations and supply chain management preferred.

• Proven track record in using Lean Six Sigma methodologies and executing improvement projects.

Technical Knowledge / Skills / Competencies:

• Expert-level skills in Lean Six Sigma methodologies and continuous improvement tools.

• Strong analytical skills with the ability to interpret complex data and provide actionable insights.

• Excellent communication and interpersonal skills to engage and influence stakeholders at all levels.

• Demonstrated capabilities in strategic planning, team leadership, and change management.

• Knowledge of supply chain best practices and standards.

Relocation funding is not available for this role.

The expected salary range for this position based on the primary location of Louisville, Kentucky is $124,500 - $231,100. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

• Solid problem-solving skills, a process-improvement mindset and creative skills along with the ability to exercise sound judgement and make decisions based on accurate and timely analysis is a must. 
• A high level of integrity ethics, morals and dependability with a strong sense of urgency and a results-oriented demeanor is a must. 
• Computer proficiency and a strong business acumen with time management skills, effective planning and organization and proficient decision-making abilities is a must.    
• High School Diploma, General Education Degree (GED) or related experience and/or training.  Three years related experience and/or training or equivalent combination of education or comparable experience working with agricultural commodities and material handling equipment.
• Strong interpersonal skills, the ability to effectively communicate both written and verbally.
• An Associate’s Degree is a plus. 
• Ability to adapt to changing situations.
• Ability to speak before groups of customers or employees.
• Ability to read, write and speak English. 
• The ability to lift, push or pull up to 85 pounds at a time is required. 

1 week ago Be among the first 25 applicants Summary/Objective The Operational Excellence (OpEX) team is constructing a foundational, scalable, and agile operations platform for HelloFresh that supports market share growth and enables best-in-class customer experience. We are looking for a Business Analyst to join the team. You will work on cross-functional transformation projects for HelloFresh, Every Plate, and Green Chef. Your role will involve providing analyses and supporting projects aimed at solving complex operational and customer experience problems. Reporting to the Associate Director, OpEX, you will play a key role in improving Customer Experience, error reporting, data consolidation, and troubleshooting issues as they arise. You will collaborate with local and network planning, launch teams, automation and engineering, and maintenance, reliability, and engineering (M&RE) teams to improve critical input metrics for the DC, prioritizing and channeling resources to address gaps. Essential Functions Analyze fulfillment and customer data, including customer-reported errors, forecasted volumes, and planning inputs. Enhance analytics capabilities by identifying inefficiencies and streamlining processes. Develop processes, analysis methodologies, and dashboards to increase efficiency and consistency. Enable data-driven decision making by creating solutions for tracking, reporting, and trend analysis. Identify growth opportunities through business performance analysis. Utilize technical skills: learn data infrastructure, extract and aggregate data with SQL, create visualizations, and apply advanced analytics using Python/R as needed. Competencies At least 3 years of experience in analysis, data management, or business intelligence roles. Strong analytical skills with large data sets. Proficiency in Microsoft Office and Google Suite; advanced Excel skills required. Experience with Business Intelligence tools and data visualization software (Grafana, Salesforce, Domo, Tableau is a plus). Comfort with SQL programming; Python skills are a big plus. Excellent organizational skills and ability to manage multiple projects. Critical thinker with logical problem-solving skills. Effective communicator at all levels, both written and verbal. Preferred Education and Experience Bachelor’s degree or relevant management experience; analytics, data science, or marketing background is a plus. At least 2 years in fulfillment or production environments. Knowledge of change management and continuous improvement methodologies. Ability to interpret and communicate analytics to senior leaders. Benefits Competitive salary, 401k with immediate vesting, company equity. Generous PTO, sabbatical, parental leave of up to 16 weeks. Comprehensive health benefits, with options at $0/month from day one. Tuition reimbursement after 2 years. Up to 85% discount on HelloFresh meal plans. Access to Employee Resource Groups (ERGs). Inclusive, collaborative, dynamic work environment in a fast-paced, mission-driven company. This description provides a general overview. The company reserves the right to modify responsibilities as needed. Illinois Pay Range $0,000—$7 ,000 USD JR103201 Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Consumer Services #J-18808-Ljbffr

Join to apply for the Director, Operational Excellence role at SCAN Join to apply for the Director, Operational Excellence role at SCAN Get AI-powered advice on this job and more exclusive features. About SCAN SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit or follow us on LinkedIn, Facebook, and Twitter. About SCAN SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit or follow us on LinkedIn, Facebook, and Twitter. The Job The Director of Operational Excellence plays a critical role in leading programs and initiatives that drive efficiency, quality, performance, and operational maturity across SCAN’s core operational areas. Reporting to the Vice President Operational Excellence, this role collaborates across key functional areas to optimize processes, implement solutions, and deliver results, ensuring exceptional service for members and supporting SCAN’s long-term success. This leader oversees key capabilities focused on quality assurance, compliance and audit readiness, annual readiness, capacity planning, training enablement, knowledge management, measurement, and continuous improvement. The Director identifies high value opportunities to streamline operations, implement best practices, establish scalable, high-performing, and compliant processes. The ideal candidate brings a builder’s mindset, deep health plan operations experience, and a passion for developing high-performing, audit-ready, and member-centered processes. You Will Lead development and execution of operational excellence strategies aligned with enterprise goals to optimize workflows and improve service delivery. Identify operational pain points and champion organizational initiatives to improve processes and enhance productivity. Implement Operational Excellence practices (using lean, six sigma etc.) to drive adoption of standard work, daily management systems, root-cause analysis, and effective problem-solving methods. Serves as expert, apply standardized practices, and implement effective management systems. Establish and oversee quality assurance and performance monitoring programs tailored to operational areas (i.e., enrollment, claims, provider data management, and grievance & appeals etc.). Enhance quality standards, reduce defects, and maintain compliance with regulatory requirements, ensuring high levels of operational integrity. Establish tools and mechanisms to track, report on performance trends, risks, and improvement outcomes. Develop and execute SCAN’s annual readiness program that ensures business units are prepared to achieve organizational milestones. Own the strategy, planning, coordination, delivery and oversight of cross functional preparedness. Provide leadership in the resolution of significant operational challenges, overseeing root-cause investigations and the implementation of corrective actions. Foster a proactive problem-solving culture and mitigate risks to ensure consistent and reliable operations. Develop and implement workforce capacity planning to optimize resource allocation across the organization. Ensure accurate forecasting and monitor performance against capacity plans, adapting strategies as necessary to meet changing business demands and maintain high operational performance. Serve as a key liaison for compliance and regulatory audits (CMS, DMHC, DHCS, NCQA, state Medicaid agencies); ensure operational areas are consistently audit ready through controls and documentation. Define and monitor KPIs, audit protocols, and service level expectations to identify gaps and ensure process consistency and effectiveness. Establish tools and mechanisms to track performance trends, risks, and improvement outcomes. Leverage data to make informed recommendations for ongoing improvement and performance enhancement. Establish a training and knowledge management infrastructure to support onboarding, upskilling, and maintain operational excellence. Maintain and improve SOPs and operational documentation to ensure accuracy and accessibility. Build and maintain strong relationships with senior leadership, functional leaders, and key stakeholders to drive operational excellence initiatives. Provide guidance, mentorship, and support to teams across the organization, ensuring alignment on priorities and successful execution of improvement efforts. Lead and mentor teams fostering a culture of excellence, positive team culture, promote leadership growth, encourage innovation, and continuous learning to achieve team or individual goals. Hire train and coaches’ staff. Supervises/Manages Others (i.e. hires, performance reviews, corrective action, etc.) We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned. Your Qualifications Bachelor's Degree or equivalent experience in Healthcare administration. Green Belt certification required. Graduate Or Advanced Degree Or Equivalent Experience Preferred. Expertise in lean, six sigma or similar process improvement methodologies Black Belt certification preferred. PMP Certification preferred. 10+ years of experience in healthcare operations management or consulting, preferably in Medicare Advantage plan or Experience with developing quality assurance program, operational readiness, CMS audit experience. Managing and leading geographically dispersed teams. Strong operational management and process improvement skills. Excellent communication and organizational skills. Prior use of QI Macros, Minitab software or similar Lead and inspire teams to achieve goals and drive organizational success Business Insight - In-Depth understanding of the business Decision Making and Problem Solving: Effective decision-making and problem-solving skills Strategic Mindset - Creates strategies to sustain competitive advantage Planning and Critical Thinking: Strong planning, critical thinking, and leadership skills Strong understanding of core health plan operational workflows and regulatory requirements. Excellent communication skills, leadership, and management skills, including executive-level reporting. Strong analytical and problem-solving skills, with a data-driven approach to decision-making and performance management. Experience in operational excellence, continuous improvement, and leading large-scale change initiatives within complex organizations using lean, Six Sigma, and other process improvement methodologies. Ability to build positive relationships with all levels of the organization. Proficiency in operational analytics, capacity modeling and performance dashboards. Demonstrated success in audit preparedness and performance improvement initiatives. Proven ability to lead enterprise-wide initiatives, influence across departments, and build from the ground up. Experience launching new operational programs or functions in a highly regulated environment. Ability to navigate fast-faced matrixed organization and drive results. What's in it for you? Base salary range: $147,900 to $11,530 per year Internal title - Dir Operations Work Mode - Mostly Remote An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday Excellent 401(k) Retirement Saving Plan with employer match and contribution Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at SCAN by 2x Sign in to set job alerts for “Director Operational Excellence” roles. Manufacturing Operations Director - Southwest Executive Director, Orange County (Home Based) Santa Monica, CA $225 000.00- 250,000.00 1 month ago We’re unlocking community knowledge in a new way. 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