Retail Process Improvement

49315 Byron Center, Michigan SpartanNash

Posted 2 days ago

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Job Description

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, **_"I can't live without them."_**
Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's **People First** culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
**Location:**
850 76th Street S.W. - Byron Center, Michigan 49315
**Job Description:**
**Position Summary**
This position will identify and analyze inefficiencies and bottlenecks in retail workflows and business processes to increase efficiency, reduce costs, increase system usage, and improve customer experience by working cross-functionally and implementing process improvements.
**Here's What You'll Do**
+ Identify retail store process opportunities and workflows to review, analyze, and maximize productivity and system usage.
+ Perform engineering practices and processes within the stores.
+ Maintain documentation of process changes and create standard operating procedures.
+ Collaborate with store leadership, business operation teams, and corporate departments to develop and execute process changes effectively while not interrupting business continuity.
+ Create new programs and processes and review/test for implementation.
+ Monitor, measure, and report on the impact of process improvements using data-driven approaches, adjusting as needed.
+ Facilitate workshops and change management initiatives to support continuous improvement within retail stores.
+ Participate and support special projects and strategic initiatives.
+ Provide ad hoc financial analysis as requested.
+ Additional duties as requested.
**Here's What You'll Need**
+ Bachelor's degrees in business administration, Analytics or related field or equivalent work experience.
+ 5+ years of experience in business role including analysis and financial experience including Retail store experience.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint), Workforce Management tools.
+ Experience in process improvement methodologies such as Lean, Six Sigma, Kaizen, or Total Quality Management (TQM), preferred.
+ Strong analytical skills and proficiency in data analysis, budgeting, and planning.
+ Strong attention to detail.
+ Excellent project management capabilities and the ability to lead multiple initiatives and projects.
+ Ability to travel up to 50%.
+ Familiarity with retail performance indicators such as shrink rates, sales per square foot, and customer satisfaction scores.
**Physical Requirements:**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.
As part of our **People First** culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package ( .
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
We are not able to sponsor work visas for this position.
**SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a** **People First** **culture, the SpartanNash family of Associates is 20,000 strong. SpartanNash operates two complementary business segments - food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates nearly 200 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin's Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers with convenience stores. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit** **spartannash.com** **.**
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. If you require assistance or an accommodation of any kind to complete an application, please contact us at
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