2,815 Operational Support jobs in the United States

Responsible for the activities involved in coordinating and processing daily procedures to support the data processing area of United Bank.

As a full-time employee of United Bank, you would join an outstanding, supportive culture of employees. You would also gain several attractive benefits, including the following:

• Paid vacation, and Earned Sick Time (ESTA);
• Health, dental, vision, and life insurance;
• Long and short-term disability;
• 401(k) retirement plan with company match;
• Education reimbursement;
• Wellness opportunities;
• Training and development opportunities;
• Pay for performance;
• Promote from within philosophy;
• Bank products and services;
• Veteran friendly employer.

We have an excellent opportunity for a full-time Operational Support Specialist at our Corporate Office in Grand Rapids, MI. United Bank is searching for driven individuals who are extremely detailed and focused on accuracy. Whether you have several years of experience or are new to the banking industry, we would love to help you achieve your personal and professional goals.

The Operational Support Specialist  position is a fundamental position at United Bank. Operational Support Specialist are responsible for processes including daily report processing and other daily tasks associated with Image Archive system including the production of customer account statements and notices, and index image documents for records retention. Assist with troubleshooting of network or application operations and provide specific application support for core system applications. This position is also responsible for user administration and various core applications and managing records retention for the bank. Responsible for areas of compliance as it relates to retail and branch operations. Undertakes special projects relating to departmental services as assigned.

This position requires:

• Bachelor’s degree (B.A.) from four-year college or university; or 2 years of related experience and/or training; or equivalent combination of education and experience;
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations;
• Strong written and verbal communication skills;
• Advanced computer skills and 10-key calculator skills;
• Utilizing hands & arms;
• Ability to talk & hear.

United Bank of Michigan is proud to be an Equal Opportunity and Affirmative Action Employer, and to have an inclusive culture to promote and ensure equal opportunity decisions regardless of race, color, gender, disability, sexual orientation, gender identity, veteran status or any other legally protected status.

If you require an accommodation to apply to this position, please call ( , or email This contact information is for accommodation purposes only .

Review, verify and process incoming insurance related documentation. Job tasks provide support to all areas of Insurance Operations. Schedule is Monday through Friday, 7:30 a.m. - 4:00 p.m. or 8:00 a.m. - 4:30 p.m. This position has a 90 day, on-site Support, Operation, Operations, Technology, Service, Skills

The Operational Support Senior Analyst will be responsible for ensuring the highest level of data integrity within the Third Party Command Center (TPCC). This includes facilitating seamless integration of data from source systems to TPCC, ensuring accurate outputs, and enabling downstream enterprise reporting with actionable and trustworthy data and insights. The role focuses on fostering collaboration, exploring innovative solutions, and building trust with our technical partners and business users through leading small projects or project steps within a broader project. Tasks will involve a degree of forward planning and anticipation of needs/issues.

General Description:

As an Operational Support Lead Analyst for our Global Procurement Organization, you will play a key role in ensuring that the data entering TPCC meets high-quality standards, enabling accurate and valuable insights across the enterprise. This position is central to bridging source data systems with GP&TPMS operations, refining data outputs, and supporting the larger enterprise data ecosystem. You will work closely with business users and technical teams to drive continuous improvement, discover innovative solutions, and establish trust through thoughtful collaboration and excellent results.

Duties and responsibilities

• Define and implement data quality standards for incoming data from various sources.
• Collaborate with stakeholders, including business users, to ensure seamless integration and validation processes within the Third Party Command Center.
• Foster a mindset of curiosity and innovation, exploring and leveraging emerging technologies to enhance processes and build a level of automation to new and existing reporting.
• Inspire participation from business users to ideate new solutions for reporting and gather feedback on potential enhancements of existing reporting.
• Demonstrate the ability to understand complex data flows and translate findings into actionable business processes.
• Oversee the creation of content and datasets produced by TPCC with a focus on measurable business results.
• Monitor and measure the quality of published data sets, ensuring alignment with the enterprise ecosystem requirements and to build and maintain trust in the data from our users.
• Develop and maintain documentation outlining data management processes, quality benchmarks, and reporting practices.

• Function as a data analytics technical advisor to our GP&TPMS cross functional teams.
• Represent Third Patry Analytics on Business Customer Trainings and Office Hours
• Support teammates with ad hoc reporting requests.

Qualifications/ Technical Skill Requirements:

• Tableau
• Other BI Tools
• Alteryx/Data Prep tools a plus
• SQL
• Microsoft Office Tools

Personal Competencies:

• Strong quantitative analytical and problem-solving skills
• Uses rigorous logic and methods to solve difficult problems with effective solutions
• Attention to details
• Excellent written and verbal communication skills
• Exceptional customer service and people skills
• Ability to determine potential trends by thinking forward
• Ability to manage own time and set priorities of others
• Ability to "think on the fly" and adapt to rapidly changing reporting priorities
• Ability to establish and maintain effective and professional working relationships with managers and other employees on the team
• Strong intellectual capacity and curiosity
• Take pride and responsibility in work produced/results achieved

• Bachelor's and master's degree or equivalent work experience
• 2+ years of relevant work experience
• Statistical analysis experience using SQL, Tableau, etc.
• Experience interpreting and defining business requirements for complex business problems
• Demonstrated ability to work under pressure and take initiative with limited direction
• Identify gaps and opportunities in departmental process mapping of current state and the future state workflow
• Demonstrated ability to work on multiple tasks simultaneously
• Familiarity with AI tools and concepts would be a plus.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries including but are not limited to Energy, Nuclear, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, and Federal/State Government Agencies.

ProSidian Seeks a Accountant - Standard | Comprehensive Operational Support (DEA0002007) Engagement Team | *** Labor Category - Mid Level Exempt Professional aligned under services related to NAICS: 541611 located supporting The mission of the Department of Justice is to uphold the rule of law, to keep our country safe, and to protect civil rights.

Seeking Accountant - Standard candidates with relevant Defense, And Security Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Defense, And Security Sector Clients such as DEA. This as a Contract Contingent or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Professional, Technical and Administrative Support Services (PTASS) (Accountant - Standard) in the Defense, And Security Industry Sector focusing on Human Capital Solutions for clients such as Drug Enforcement Administration (DEA) | Department of Justice Located In and across the CONUS Region.

RESPONSIBILITIES AND DUTIES - Accountant - Standard | Comprehensive Operational Support (DEA0002007)

Develops and implements performance measures for quality control in accounting practices involving daily and weekly duties related to processing, balancing and reporting of data in MS Access databases; balancing and reconciling net paid-outs and check issued reports. Provides oversight for timely analysis and accounting of capitation and interest expense, the reconciliation of related general ledger accounts, accounting for all reinsurance contracts, the testing and balancing of the financial software systems, and ensuring proper internal controls.

Desired Qualifications For Accountant - Standard | Comprehensive Operational Support (DEA0002007) ( DEA0002007 ) Candidates:

Must possess excellent problem-solving and analytical skills. Have initiative and strong teamwork, communication, and interpersonal skills. Certified Public Accountant (CPA) certificates a plus. Advanced PC skills (Microsoft Excel and Access) required.

Education / Experience Requirements / Qualifications

Bachelor's degree in accounting or finance. Requires four to 6 years of related experience.

Skills Required

Strong analytical skills, proficiency in advanced Excel functions, and experience with financial reconciliation and quality control in accounting practices.

Competencies Required

Excellent oral and written communication skills (This employer participates in the e-Verify program)

Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

Ancillary Details Of The Roles

- Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.

- EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.

- Full Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen

- Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.

Other Details

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

CORE COMPETENCIES

• Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership ability to guide and lead colleagues on projects and initiatives
• Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation persistent in pursuit of quality and optimal client and company solutions
• Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization ability to manage projects and activity, and prioritize tasks

OTHER REQUIREMENTS

• Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
• Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Summary:

Reporting to the Nursing Director the Operational Support RN Non-Procedural coordinates resources support for the assigned units while providing leadership and support to staff.

Responsibilities:

PRINCIPAL DUTIES AND RESPONSIBILITIES:

The Operational Support RN Non-Procedural (OS RN) collaborates and supports the health care team in the delivery of quality and fiscally responsible patient-focused care as evidenced by providing/directing nursing care throughout the patients life span with consideration of the aging process developmental and cultural patterns in each step of the nursing process.

Collaborates with the health care team to foster communication with patients and their family members to facilitate positive patient outcomes and discharge planning. Reports status of unit operations activities and issues to the Clinical Manager or appropriate discipline.

Responsible for coordinating with physicians nursing and ancillary departments to prioritize and manage patient flow Participates in quality assessment and improvement programs to evaluate effectiveness of care delivered and makes recommendations for improved individual and unit performance

Assist with unit staffing plans to provide fiscally sound and acuity-based staffing patterns. . Identifies staff educational needs and works with the Clinical Managers and Education Coordinators to develop and deliver learning.

In collaboration with the clinical manager participates in retention efforts. Mentors coaches and motivates staff.

Collaborates with education and professional practice teams to deliver educational needs for team members and nursing units Communicate nursing objectives standards and goals to bedside team.

Co-chair or chair a quality initiative for facility wide improvements.

Participates in the formation and implementation of policy procedures and standards and compliance to TJC standards.

Maintains an active CEU/Education file.

Other information:

QUALIFICATIONS

Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.

Bachelor of Science in Nursing required. Candidates matriculated into a BSN program will be considered.

Minimum of 6 months Nursing experience with demonstrated clinical and leadership skills. 2 years of Nursing experience preferred. Maintains mandatory skills; remains current in practice and technology.

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Rhode Island Hospital USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union