249 Operations Management jobs in Dallas

Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,850+ company-owned (not franchised) restaurants, and another 1000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.

No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles.

Career Path and Pay Ranges

1. Restaurant Manager - $63,000 to $0,000 (plus continuous service bonuses and a 6,000 annual bonus for having a 4-year degree)
2. District Manager (2-3 restaurants) - 83,000- 113,000 (average time to promotion 1-2 years)
3. Division Manager (6-9 restaurants) - 109,000- 138,000 (average time to promotion 3-5 years)

1. Unique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager).
2. Annual Stock Options granted based on % of income.
3. Career Stock Options granted at hire and with each career promotion.

1. Medical, Dental, Vision, and Life Insurance for you and your family.
2. Three 10-day vacations per year
3. Paid Medical Leave, Maternity Leave, and Family Leave available after 1 year of service
4. Work a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)

Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,850+ company-owned (not franchised) restaurants, and another 1000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.

No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles.

Career Path and Pay Ranges

1. Restaurant Manager - $63,000 to $0,000 (plus continuous service bonuses and a 6,000 annual bonus for having a 4-year degree)
2. District Manager (2-3 restaurants) - 83,000- 113,000 (average time to promotion 1-2 years)
3. Division Manager (6-9 restaurants) - 109,000- 138,000 (average time to promotion 3-5 years)

1. Unique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager).
2. Annual Stock Options granted based on % of income.
3. Career Stock Options granted at hire and with each career promotion.

1. Medical, Dental, Vision, and Life Insurance for you and your family.
2. Three 10-day vacations per year
3. Paid Medical Leave, Maternity Leave, and Family Leave available after 1 year of service
4. Work a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)

• Lead and participate in client engagements focused on identifying operational inefficiencies, process bottlenecks, and areas for improvement across various industries.
• Conduct in-depth analyses of current-state operations, including value stream mapping, process flow analysis, and performance metrics assessment.
• Develop tailored strategies and solutions to optimize client operations, encompassing areas such as supply chain, manufacturing, service delivery, and digital transformation.
• Design and implement new processes, organizational structures, and technology solutions to achieve client objectives.
• Prepare comprehensive reports, presentations, and recommendations for executive-level clients, articulating complex concepts clearly and concisely.
• Collaborate with client teams to facilitate change management, ensuring successful adoption of new processes and systems.
• Manage project timelines, budgets, and resources, ensuring projects are delivered on scope and on schedule.
• Build and maintain strong client relationships, identifying opportunities for repeat business and new engagements.
• Mentor junior consultants, sharing expertise and fostering their professional development.
• Stay abreast of industry best practices, emerging technologies, and competitive trends in operations management.
• Contribute to the firm's thought leadership and intellectual capital development.

• Bachelor's degree in Business, Engineering, Operations Management, or a related quantitative field; MBA or Master's degree preferred.
• Minimum of 5-8 years of progressive experience in operations, supply chain, or manufacturing, with at least 2-3 years in a consulting role.
• Proven experience in process improvement methodologies (e.g., Lean Six Sigma, Agile).
• Strong analytical and problem-solving skills, with the ability to synthesize complex data and generate actionable insights.
• Exceptional written and verbal communication and presentation skills.
• Proficiency in data analysis tools (e.g., Excel, Tableau) and process mapping software.
• Ability to travel to client sites as required (up to 50%).
• Strong project management skills and ability to manage multiple priorities.
• Strategic thinker with a client-centric approach.
• Demonstrated ability to drive change and influence stakeholders.

Manage a portfolio of 5–6 small business clients in a hybrid model. You’ll act as a financial firefighter and strategic coach, driving urgent change, real results, and lasting impact where it matters most. Cogent Analytics is seeking leaders ready to rescue and grow clients financially and organizationally. This is a hands-on, client-facing role for high-performance individuals who want to lead from the front, drive client performance, and improve client liquidity for small business owners across the US. You’ll start by mastering Cogent methodology and client approach, then quickly move to support our clients in driving financial improvement by executing proper operational and sales methods. As an Innovative Project Director, you'll act as a trusted advisor by rolling up your sleeves to drive change with our clients, by working in collaboration with your internal team (PATs, Accounting, Marketing, Recruiting, and BD PD). You will drive urgency with our clients to help drive behavior and organizational change, and will improve clients' business through monitoring KPIs and finances. Travel Expectations This is a hybrid consulting model that requires approximately 3 days of domestic travel per week. You will work remotely with clients on non-travel days. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities: Deliver quantifiable and sustainable value for clients, impacting income statements, balance sheets, cash flow, and overall quality of life Lead the development, implementation, training, and evaluation of business solutions that address specific client challenges Identify, oversee, and clearly communicate the scope of work, timelines, and deliverables in coordination with the assigned Assistant Director or Senior Project Director Manage the full client relationship, from opportunity origination through project completion and review Ensure administrative duties, including invoicing and reporting, are completed accurately and on time Essential Qualifications: Minimum 10 years of consulting or equivalent experience (such as business ownership, executive leadership, or multi-unit management), with a proven track record of delivering measurable results and driving operational and financial improvement Demonstrated experience managing projects and client relationships with strategic, financial, and operational accountability Strong financial literacy, including the ability to analyze and improve performance across P&L, balance sheet, and cash flow Ability to travel Sunday through Friday to client sites across the U.S Authorized to work in the United States Advanced computer proficiency, including Microsoft Office, financial software, dashboards, CRMs, and project management tools Valid driver’s license and current auto insurance Preferred: Experience managing budgets of $10M+ and/or previous business ownership Skills & Competencies Required: Project Management and Client Engagement: The ability to utilize internal Project Management tools while integrating proper strategy with client management Problem Solving – Quickly identifies root causes; offers practical and effective solutions; uses reason even when dealing with emotional topics Change Management – Communicates changes effectively and builds broad consensus; monitors transition and evaluates results Team Leadership – Proven experience leading teams and multi-departmental management; exhibits confidence in self and others; inspires trust and motivates others to perform well; embraces feedback Coaching & Development: Skilled at identifying skill gaps, running role plays, coaching role plays, and driving urgency; displays willingness to make decisions; supports and explains reasoning for decisions. Metrics Accountability: Obsessed with dashboards, reports, and KPIs, leveraging them to manage up, down, and across. Financial Acumen: Ability to evaluate the health of the business through the balance sheet and company performance through P&L Improve Client Liquidity: Develop a proper Debt Reduction Strategy and improve the overall profitability of the business People-Oriented – Possess a high EQ and readily able to connect and build relationships with clients, their staff, and Cogent team members Peer Collaboration: Works well with other Project Directors, Performance Analysts, Project Administrator, ProServ (Abacus, Marketing, Business Development, Recruiting) Conflict Management – Empathetic and able to see all perspectives; graciously communicates differing points of view to build understanding; finds agreeable, forward-looking, and policy-aligned solutions to resolve conflicts others would see as irreconcilable Cultural Expectations: Given the unique nature of the company and our strong focus on integrity and values, these cultural components of how we operate will be expected: Cogent Analytics strives always to put our clients first, choosing to do what is in their best interest even if that choice may not be the easy or popular path Cogent Analytics maintains the highest professional standards and pledges to operate with integrity and honesty in all that we endeavor to do We believe in a collaborative environment between the administrative staff, Leadership (AD and MD), and Project Directors We understand and embrace the “Obligation to Challenge”, realizing that the status quo can be improved upon based on our unique and diverse capabilities and insights We embrace diversity, realizing the benefit of working together and sharing individual exceptional insights with the group. Through these insights discovered in the pursuit of solving problems, we will improve results both for our clients and ourselves Why Join Cogent Analytics? Cogent Analytics is a mission-driven consulting firm dedicated to supporting the growth of privately held businesses. Our consultants are strategic leaders who work side-by-side with owners to deliver real transformation. If you're passionate about making a difference and thrive in high-accountability environments, we want to hear from you. #zr All new Project Directors begin on a 1099 contractor basis for a minimum of 90 days . This serves as a mutual evaluation period. Upon successful completion, you will have the opportunity for review to transition into a full-time W-2 employee role with comprehensive benefits. Compensation is based on billable client work, with significant earning potential tied directly to performance and project engagement. #J-18808-Ljbffr

Manage a portfolio of 5-6 small business clients in a hybrid model. You'll act as a financial firefighter and strategic coach, driving urgent change, real results, and lasting impact where it matters most.Cogent Analytics is seeking leaders ready to rescue and grow clients financially and organizationally. This is a hands-on, client-facing role for high-performance individuals who want to lead from the front, drive client performance, and improve client liquidity for small business owners across the US.You'll start by mastering Cogent methodology and client approach, then quickly move to support our clients in driving financial improvement by executing proper operational and sales methods. As an Innovative Project Director, you'll act as a trusted advisor by rolling up your sleeves to drive change with our clients, by working in collaboration with your internal team (PATs, Accounting, Marketing, Recruiting, and BD PD). You will drive urgency with our clients to help drive behavior and organizational change, and will improve clients' business through monitoring KPIs and finances. Travel ExpectationsThis is a hybrid consulting model that requires approximately 3 days of domestic travel per week. You will work remotely with clients on non-travel days.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Key Responsibilities:Deliver quantifiable and sustainable value for clients, impacting income statements, balance sheets, cash flow, and overall quality of life.Lead the development, implementation, training, and evaluation of business solutions that address specific client challenges.Identify, oversee, and clearly communicate the scope of work, timelines, and deliverables in coordination with the assigned Assistant Director or Senior Project Director.Manage the full client relationship, from opportunity origination through project completion and review.Ensure administrative duties, including invoicing and reporting, are completed accurately and on time.Essential Qualifications:Minimum 10 years of consulting or equivalent experience (such as business ownership, executive leadership, or multi-unit management), with a proven track record of delivering measurable results and driving operational and financial improvement.Demonstrated experience managing projects and client relationships with strategic, financial, and operational accountability.Strong financial literacy, including the ability to analyze and improve performance across P&L, balance sheet, and cash flow.Ability to travel Sunday through Friday to client sites across the U.S.Authorized to work in the United States.Advanced computer proficiency, including Microsoft Office, financial software, dashboards, CRMs, and project management tools.Valid driver's license and current auto insurance.Preferred: Experience managing budgets of $10M+ and/or previous business ownership.Skills & Competencies Required:Project Management and Client Engagement: The ability to utilize internal Project Management tools while integrating proper strategy with client managementProblem Solving - Quickly identifies root causes; offers practical and effective solutions; uses reason even when dealing with emotional topicsChange Management - Communicates changes effectively and builds broad consensus; monitors transition and evaluates resultsTeam Leadership - Proven experience leading teams and multi-departmental management; exhibits confidence in self and others; inspires trust and motivates others to perform well; embraces feedbackCoaching & Development: Skilled at identifying skill gaps, running role plays, coaching role plays, and driving urgency; displays willingness to make decisions; supports and explains reasoning for decisions. Metrics Accountability: Obsessed with dashboards, reports, and KPIs, leveraging them to manage up, down, and across. Financial Acumen: Ability to evaluate the health of the business through the balance sheet and company performance through P&L.Improve Client Liquidity: Develop a proper Debt Reduction Strategy and improve the overall profitability of the business.People-Oriented - Possess a high EQ and readily able to connect and build relationships with clients, their staff, and Cogent team members.Peer Collaboration: Works well with other Project Directors, Performance Analysts, Project Administrator, ProServ (Abacus, Marketing, Business Development, Recruiting).Conflict Management - Empathetic and able to see all perspectives; graciously communicates differing points of view to build understanding; finds agreeable, forward-looking, and policy-aligned solutions to resolve conflicts others would see as irreconcilable.Cultural Expectations: Given the unique nature of the company and our strong focus on integrity and values, these cultural components of how we operate will be expected:Cogent Analytics strives always to put our clients first, choosing to do what is in their best interest even if that choice may not be the easy or popular path.Cogent Analytics maintains the highest professional standards and pledges to operate with integrity and honesty in all that we endeavor to do.We believe in a collaborative environment between the administrative staff, Leadership (AD and MD), and Project Directors.We understand and embrace the "Obligation to Challenge", realizing that the status quo can be improved upon based on our unique and diverse capabilities and insights.We embrace diversity, realizing the benefit of working together and sharing individual exceptional insights with the group. Through these insights discovered in the pursuit of solving problems, we will improve results both for our clients and ourselves$30,000 - 165,000 a yearAll new Project Directors begin on a 1099 contractor basis for a minimum of 90 days. This serves as a mutual evaluation period. Upon successful completion, you will have the opportunity for review to transition into a full-time W-2 employee role with comprehensive benefits. Compensation is based on billable client work, with significant earning potential tied directly to performance and project engagement.Why Join Cogent Analytics?Cogent Analytics is a mission-driven consulting firm dedicated to supporting the growth of privately held businesses. Our consultants are strategic leaders who work side-by-side with owners to deliver real transformation. If you're passionate about making a difference and thrive in high-accountability environments, we want to hear from you.#zr

• Deliver quantifiable and sustainable value for clients, impacting income statements, balance sheets, cash flow, and overall quality of life.
• Lead the development, implementation, training, and evaluation of business solutions that address specific client challenges.
• Identify, oversee, and clearly communicate the scope of work , timelines, and deliverables in coordination with the assigned Assistant Director or Senior Project Director.
• Manage the full client relationship , from opportunity origination through project completion and review.
• Ensure administrative duties, including invoicing and reporting, are completed accurately and on time.

• Minimum 10 years of consulting or equivalent experience (such as business ownership, executive leadership, or multi-unit management), with a proven track record of delivering measurable results and driving operational and financial improvement.
• Demonstrated experience managing projects and client relationships with strategic, financial, and operational accountability .
• Strong financial literacy, including the ability to analyze and improve performance across P&L, balance sheet, and cash flow.
• Ability to travel Sunday through Friday to client sites across the U.S.
• Authorized to work in the United States.
• Advanced computer proficiency, including Microsoft Office, financial software, dashboards, CRMs, and project management tools.
• Valid driver's license and current auto insurance.
• Preferred : Experience managing budgets of $10M+ and/or previous business ownership.

• Project Management and Client Engagement: The ability to utilize internal Project Management tools while integrating proper strategy with client management
• Problem Solving - Quickly identifies root causes; offers practical and effective solutions; uses reason even when dealing with emotional topics
• Change Management - Communicates changes effectively and builds broad consensus; monitors transition and evaluates results
• Team Leadership - Proven experience leading teams and multi-departmental management; exhibits confidence in self and others; inspires trust and motivates others to perform well; embraces feedback
• Coaching & Development: Skilled at identifying skill gaps, running role plays, coaching role plays, and driving urgency; displays willingness to make decisions; supports and explains reasoning for decisions.
• Metrics Accountability: Obsessed with dashboards, reports, and KPIs, leveraging them to manage up, down, and across.
• Financial Acumen: Ability to evaluate the health of the business through the balance sheet and company performance through P&L.
• Improve Client Liquidity: Develop a proper Debt Reduction Strategy and improve the overall profitability of the business.
• People-Oriented - Possess a high EQ and readily able to connect and build relationships with clients, their staff, and Cogent team members.
• Peer Collaboration: Works well with other Project Directors, Performance Analysts, Project Administrator, ProServ (Abacus, Marketing, Business Development, Recruiting).
• Conflict Management - Empathetic and able to see all perspectives; graciously communicates differing points of view to build understanding; finds agreeable, forward-looking, and policy-aligned solutions to resolve conflicts others would see as irreconcilable.

• Cogent Analytics strives always to put our clients first, choosing to do what is in their best interest even if that choice may not be the easy or popular path.
• Cogent Analytics maintains the highest professional standards and pledges to operate with integrity and honesty in all that we endeavor to do.
• We believe in a collaborative environment between the administrative staff, Leadership (AD and MD), and Project Directors.
• We understand and embrace the "Obligation to Challenge", realizing that the status quo can be improved upon based on our unique and diverse capabilities and insights.
• We embrace diversity, realizing the benefit of working together and sharing individual exceptional insights with the group. Through these insights discovered in the pursuit of solving problems, we will improve results both for our clients and ourselves.

Operations Management Executive Director - Life Sciences Sector COO

Job ID

224451

Posted

11-Jun-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Executive Management, Facilities Management

Location(s)

Atlanta - Georgia - United States of America, Charlotte - North Carolina - United States of America, Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Grand Rapids - Michigan - United States of America, Hartford - Connecticut - United States of America, Indianapolis - Indiana - United States of America, Providence - Rhode Island - United States of America

ROLE OVERVIEW:

The Sector COO, GWS Enterprise, is a critical, executive leadership role that performs and delivers as a key value differentiator for the GWS Enterprise business, with the primary intent of helping our sector enterprise life sciences accounts succeed in executing on their contracts with ease.

This role is directly accountable for actualizing a powerful and dynamic operational and delivery excellence capability for the GWS Enterprise business. This includes leading everyday operational excellence across our global account teams focusing on quality, efficiency, compliance, and cost, through direct oversight of certain functions and influence of other processes that may be embedded in accounts. The right leader will effectively balance the centralized vs decentralized approach to achieving operational efficiency.

Through innovative and transformative initiatives, the COO assesses, adapts, and installs meaningful operational improvements in the pursuit of efficiency for excellence, simplification, growth, and profitability. This leader embodies a future focused, systematized, and programmatic approach and agenda to industry-lead the operating practice areas of client service delivery, shared services, account coverage and business performance into an integrated and compelling delivery mechanism.

The COO leads change and realizes synergistic value by shaping a culture of innovation. Well versed in operational methodologies, they deliver measurable value through a deep understanding of the significant influence operational transformation can bring forth.

The primary measures of success for the role are:

• Gross margin improvement for EA globally driven by demonstrable efficiency and cost reduction initiatives,

• Continuous reduction and avoidance of business upsets through strong governance.

• Attainment of the Enterprise Scorecard annually with demonstrated YOY improvement in core operational metrics across the business.

The Enterprise Sector COO owns operational delivery, supporting the sector directors and wider teams to fulfil the client outcomes and service delivery of the contractual agreement. The COO's drive and cultivate growth alongside the sector directors and act as sr. leadership escalation point outside of the president. The COO is a voice of the business and the client to the platform and functions to ensure that the products and systems provided are relevant and add value either to our customers, employees, and P&L. To enable this functional alignment, all sector function leads should be dotted line through the Sector COO, with the exception of, Sales, Strategy & Finance.

PERSON SPECIFICATION:

Change Enablement:

• COO's partner with leaders, peers, and platform leaders to jointly advance necessary change activities by clearly defining the monetized value target and implications for the business. They will anticipate the future business implications and work with the Sector, regional and global platform leadership to mobilize the organizational response to enable the full change cycle

Enables the Strategy & Growth through driving Operational Efficiencies:

• Plays a critical leadership role in decreasing OPEX spending by leveraging operational efficiencies. They will also periodically scan the business for optimization opportunities and in parallel, monitor trends and disruptive events that may create risks for performance. This may include new and expanded account risks. Acts as a long-term advocate for the health of the business to secure sector longevity.

M&A :

• COO's partner in identifying M&A opportunities and then lead the implementation to ensure value realization and integrative optimization.

Safety & Compliance :

• The COO partners with safety and compliance teams to install critical compliance essentials within the Sector, Regions & Platform to solidify employee safety, HSE policies, data privacy and technical policies and procedures (Functional Dotted Lines in some cases).

Operational Reporting:

• Provide accurate, synthesized executive-ready materials to articulate the overall commercial condition of the Sector and opportunities for improvement and growth.

Business Connectivity :

• The COO will frequently engage with Sector Presidents, Delivery Excellence teams, Platform leaders, Functional leaders and other COO's and global practice leaders to know how and when to leverage available expertise for operational excellence.

Best Practices:

• Through the utilization of process optimization, the COO will drive best practices, efficiencies, and effectiveness in every part of the Sector business including account management value chain and life cycle. The COO will scale best practice sharing by routinely sharing these across the business with other COO's.

Talent Enablement:

• The COO will lead talent enablement for their teams including the selection, development, and retention of critical roles, who are ultimately accountable to execute against GWS and clients strategic, financial goals within the Sectors, Regions, and Platform. The COO will invest measurable time to develop, coach and mentor and therefore position anchor roles to be successful, extending their own effectiveness and value resulting in increased performance.

Managing Risk and Crisis Situations :

• Anticipate and enable business risk mitigation strategies to protect CBRE interests. Create strategies and implement measures to mitigate potential threats, and handle crisis situations proactively and effectively

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)