60 Operations Management jobs in Wyoming
(USA) Coach/Ops Mgr Trainee
Job Viewed
Job Description
Position Summary.
What you'll do.
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience
Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring Belonging and awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential
Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning
Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andensuring Belonging awareness
Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices
Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B
Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B
Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Act with Integrity:Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity:Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Strive for Excellence:Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $31.25-$38.46* Plus Differential to meet legislative requirements, where applicable.
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Regional Pay Zone (RPZ) (based on location)
Minimum Qualifications.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)
Preferred Qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Primary Location.
355 54Th Street Sw, Wyoming, MI 49548-000, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
Job No Longer Available
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Executive Director, Operations Management - OnDemand & Variable Tech
Posted today
Job Viewed
Job Description
Job ID
220744
Posted
11-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Remote - US - Remote - US - United States of America
_**The position is equivalent to a Sector COO**_
Responsible for overseeing On Demands global operations to ensure the efficient, effective, and integrated delivery of mobile technician services, third-party partnerships, and call center solutions. This executive will drive operational excellence, foster strategic partnerships, champion technology-enabled processes, and lead a transformation towards digital-first engagement. The ideal candidate will be a decisive, innovative leader with deep experience in FM service delivery, large-scale operational management, and transformation programs in a global context.
**Operational Leadership and Strategy**
+ Develop and execute a global operational strategy that aligns with the organization's vision and growth objectives.
+ Oversee end-to-end service delivery for mobile technicians and 3P service providers, ensuring optimal route planning, utilization, and service quality across all geographic regions.
+ Align operational frameworks and service level agreements (SLAs) to meet or exceed customer expectations.
**Digital Transformation and Contact Center Management**
+ Lead the transformation of a high-volume call center into a digitally-enabled customer service hub, leveraging self-service platforms and automation.
+ Develop digital-first strategies (e.g., omnichannel communication, AI-driven dispatch, analytics) to elevate customer experience and service efficiency.
+ Ensure rigorous performance measurement (e.g., average handle time, first-call resolution, customer satisfaction).
**Process Optimization and Continuous Improvement**
+ Implement data-driven methodologies (e.g., Lean, Six Sigma) to drive ongoing process improvements, reduce costs, and enhance service levels.
+ Oversee standardization and harmonization of operational processes across regions and business units.
+ Champion a culture of accountability, transparency, and continuous learning within the operations function.
**Financial Management and Operational Budgeting**
+ Collaborate with the executive leadership team to set financial targets and operational budgets, ensuring alignment with the company's strategic plan.
+ Monitor and optimize cost structures, driving profitability through process improvements, strategic sourcing, and vendor management.
+ Evaluate capital expenditures for technology upgrades, infrastructure improvements, and new growth initiatives.
**Stakeholder and Relationship Management**
+ Build and maintain strong relationships with clients, suppliers, and third-party service providers to ensure seamless service delivery and collaboration.
+ Serve as a spokesperson for operational excellence and innovation when engaging with senior clients and corporate boards.
**Leadership and Talent Development**
+ Recruit, mentor, and retain high-performing operational leaders, creating a succession pipeline within the global operations team.
+ Foster a customer-centric, inclusive, and performance-driven culture that encourages collaboration and innovation.
+ Implement leadership development programs and skill-building initiatives to ensure continual growth of operational staff.
**What You'll Need:**
+ Bachelor's Degree preferred with 15+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
+ Motivation to impact results of a business unit, major operational segment, or enterprise-wide organization sub-function.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Meticulous organizational skills with a masterful inquisitive mindset.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Executive Director position is $230,000 annually and the maximum salary for the Executive Director position is $250,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Pharmacy Operations Manager
Posted 4 days ago
Job Viewed
Job Description
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1639561BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1071 CY AVE,CASPER,WY,82604-03515-07601-S
**Full District Office Address:** 1071 CY AVE,CASPER,WY,82604-03515-07601-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 07601-CASPER WY
IT Operations Manager
Posted 5 days ago
Job Viewed
Job Description
Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & Analytics. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence.
Work with a world class team to develop, implement, and support cutting edge Oracle technology!
As an IT Operations Manager, you will lead a team of System Engineers, Architects, Administrators and Site Reliability Engineers in managing production systems in a large, diverse environment. In addition to tracking KPIs, service tickets, change implementation, and leading incident response calls, you will mentor and guide junior members of the team. We are looking for someone who is a skilled communicator, thrives in a fast-paced, highly collaborative work environment, and is adept at driving large-scale initiatives centered around process improvement.
Career Level - M2 & M3
**Responsibilities**
Top skills to be successful:
+ MBA is preferred, BS in Computer Science or a similar degree or commensurate experience is required. PMP is valued
+ **Must have the ability to obtain and maintain federal security clearance necessary for this role which requires being a US citizen**
+ Many years experience managing or performing in team lead roles
+ Team building, critical thinking, and concise communication
+ Facilitate government client-facing incident calls (On-Call Responsibilities) and lead cross-functional teams toward swift and appropriate resolutions
+ Communicate effectively and professionally orally and in writing
+ Delegate work appropriately, provide clear expectations, and follow up to ensure progress
+ Seek to understand disagreements, ensure all perspectives are heard, and facilitate a plan for resolution
+ Identify associates and team priorities based on business direction and adjust when needed
+ Lead by example, sharing knowledge and experiences with the team
+ Create a respectful work environment where you advocate for your team, create accountability, and recognize accomplishments
+ Identify the right talent to achieve the desired results. Promote and build a diverse and cohesive team to accomplish objectives and align employee's skills to fill gaps
+ Experience with Oracle Health, OCI & Federal tech stacks, processes & environments is desired
#LI-JO2
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $105,000 to $223,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Pharmacy Operations Manager
Posted 7 days ago
Job Viewed
Job Description
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1636987BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 845 N FEDERAL BLVD,RIVERTON,WY,82501-02961-10466-S
**Full District Office Address:** 845 N FEDERAL BLVD,RIVERTON,WY,82501-02961-10466-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 10466-RIVERTON WY
Retail Operations Manager

Posted 8 days ago
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Retail Operations Manager

Posted 8 days ago
Job Viewed
Job Description
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
Critical Operations Manager

Posted 9 days ago
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Job Description
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Marketing Operations Manager

Posted 9 days ago
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Job Description
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a detail-oriented and proactive **Marketing Operations Manager** to support the operational backbone of our enterprise marketing efforts. This new role will oversee Datavant's global marketing systems, optimize performance tracking, and enable efficient execution of marketing initiatives across vertical teams. You will play a pivotal role in ensuring our tools and data infrastructure are compliant, efficient, and aligned with strategic goals.
Ideal candidates have a strong background in marketing technology (especially HubSpot and Salesforce), a systems-thinking mindset, and the ability to collaborate cross-functionally in a fast-paced environment. This is a high-impact role that will directly support lead tracking, performance reporting, and operational efficiency.
**You Will Be Responsible For:**
Martech & CRM Systems Administration
+ Own end-to-end administration of Datavant's marketing tech stack, including HubSpot, integration with Salesforce, Google Analytics, and joint marketing tools.
+ Manage HubSpot operations: backend configuration, permissions, workflows, data hygiene, and system optimizations to enable seamless collaboration across global regions. Primary point of contact for overseeing our HubSpot contract to ensure our contacts and marketing activities are aligned with our contractual model, and suggesting changes if needed to align with marketing priorities.
+ Ensure proper lead routing, list segmentation, funnel tracking, and integration with sales processes to support go-to-market (GTM) execution across our three business units.
Data Integrity & Compliance
+ Lead data quality checks and ensure best practices during customer imports, campaign launches, and new contact integrations.
+ Conduct regular contact database hygiene, cleaning up lists and ensuring segmentation is proactively aligned to marketing programs.
+ Serve as the subject-matter expert for compliance reviews and digital privacy operations across marketing platforms.Implement systems and processes aligned with global privacy regulations, including consent tracking, regional data controls, and audit logs.
Campaign Enablement & Performance Tracking
+ Build, maintain, and improve marketing performance dashboards that provide visibility into ROI and marketing attribution, including funnel health, lead lifecycle metrics, and pipeline impact.
+ Monitor system alerts and proactively identify issues that may impact campaign execution or sales alignment.
+ Provide actionable insights and recommendations to improve marketing effectiveness, pipeline acceleration, and messaging optimization.
Stakeholder Collaboration & Project Management
+ Work closely with stakeholders across Datavant's three business units-payer, provider, and life sciences/ecosystem/public sector-to understand diverse marketing needs, support shared system priorities, and ensure alignment.
+ Intake, scope, and prioritize incoming requests from across teams; establish clear project plans and communicate timelines, trade-offs, and progress regularly.
+ Provide visibility into status, dependencies, and blockers, keeping collaborators informed and aligned toward deadlines.
+ Balance multiple initiatives effectively while maintaining service levels for urgent needs during high-activity periods (e.g., conferences, campaigns, launches).
Operational Efficiency & Cross-Functional Support
+ Partner with vertical marketing leads and commercial operations teams to align systems with shared objectives and strategic priorities.
+ Support in-market activities and high-volume campaign periods through proactive system setup and real-time troubleshooting.
+ Identify and execute on opportunities to streamline marketing workflows and reduce manual operations across the organization.
**What You Bring To the Table:**
+ 5+ years in marketing operations, CRM administration, or marketing technology roles.
+ Deep expertise with **HubSpot** and **Salesforce** , including troubleshooting, integration setup, and automation workflows.
+ Proficiency in additional marketing tools (e.g., Google Analytics, ZoomInfo).
+ Proven experience managing complex stakeholder needs, with strong **project management** and **communication skills.**
+ Demonstrated ability to scope requests, prioritize work, and communicate clearly across teams and leadership levels.Excellent organizational skills with the ability to manage concurrent projects and collaborate across time zones.
+ Understanding of data privacy compliance and global digital regulations.
+ Analytical mindset with comfort interpreting data and turning it into business insights.
#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$128,000-$160,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at . We will review your request for reasonable accommodation on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy ( .
Regional Sales Operations Manager
Posted today
Job Viewed
Job Description
**Where you'll work:** Remote; United States (ET, CT, MT)
**Sales at GoTo**
At GoTo, our sales team introduces people at all levels to technologies that will make their lives easier. We're constantly improving our sales and marketing strategies and provide ongoing professional development opportunities for all members of our team. Join us and help shift mindsets!
**Your Day to Day**
**As a** **_Regional Sales Operations Manager_** **, you would be working on** :
+ Operate as the "Voice of Sales" within GoTo's ITSG organization. Function as a stakeholder for sales within various ITSG projects and initiatives and ensure proper consideration is given to sales functions and processes. Work with Sales leaders to discover room for improvement in the operations process and voice concerns and corrections when needed.
+ Liaise effectively with internal team members (including sales, marketing, finance, care, legal and technical stakeholders) ensuring all inquiries are followed up on and resolved in a timely manner
+ Support the ITSG product readiness of all internal Systems, Tools, and Process changes, updates, or releases. Support all product launches.
+ Function as a "Subject Matter Expert" in key rollouts of ITSG and company policies, processes, and workflows, as well as ensuring all changes and releases to internal systems and tools that impact the Sales organization are communicated and adopted. Provide first-tier support for any end-user process question in Salesforce. Use technology skills to utilize Salesforce and software tools in daily tasks.
+ Responsible for the standardization and compliance of company Policies, Processes, and Workflows to ensure understanding, adoption, and execution of each. Act as an objective third-party decision maker on internal disputes between the sales teams regarding territory ownership, sales practices, and other operational concerns
**What We're Looking For**
**As a** **_Regional Sales Operations Manager_** **, your background will look like:**
+ 5+ years of experience in Business Operations, Sales, or Sales Operations; including experience with forecasting. Strong business acumen, with the ability to understand each of the steps to an end-to-end process and provide suggestions for improvement
+ High-level of attention to detail, excellent organizational skills, and the ability to prioritize demands to meet deadlines. Formal project management experience a plus
+ Must be able to work in a fast paced, deadline-oriented environment, with the ability to initiate improvements in processes.
+ Ability to execute on multiple projects at the same time with a data driven mind-sent to problem solving. Ability to work proactively and independently with very little direction or supervision is a must
+ Team player who can collaborate across teams to identify needs, partner for resolution, and execute new initiatives
+ Experience with internal tools and SFDC integrations such Outreach, and/or similar solutions a plus. Advanced skills in MS Office Tools (Word, Excel, PowerPoint)
**What We Offer**
At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life-at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:
+ · Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
+ · Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
+ · Tuition and reading reimbursement programs to support your continuous learning and professional growth
+ · Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
+ · Employee programs-including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program-to amplify your connection and impact.
At GoTo, you'll find the flexibility, resources, and support you need to thrive-at work, at home, and everywhere in between. You'll work towards a shared goal with an open-minded, cohesive team that's greater than the sum of its parts. We're committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we'll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed Learn more ( .
**Benefits:** Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits.
Annual Base Salary Range: $110,500.00 - $183,000.00
_The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits._
At GoTo, we're bold enough to imagine a world of work without limits-where curiosity and AI-driven innovation fuel our constant growth. As the leader in cloud communications and IT, we solve real-world challenges through practical, cutting-edge solutions and an unwavering customer-first mindset. Our culture is rooted in inclusion, ownership, and transparency, fueling an environment where every voice contributes to both personal and collective achievement. Here, collaboration sparks bold ideas, and authenticity is celebrated-empowering you to adapt, evolve, and make a real impact. Join GoTo, and help shape the future of work while accelerating your own growth alongside exceptional people who are redefining what's possible.
GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.
Counter Adversary Operations Manager

Posted 9 days ago
Job Viewed
Job Description
This role is for a manager of Counter Adversary Operations. Amex GBT runs a proactive security operation that combines a variety of forward-leaning security processes (like threat hunting, CTI, red teaming, and threat modeling) with a detection-as-code model of detection surface management. The Counter Adversary Operations group is one of the primary contributors of both proactive security services as well as inputs for the detection engineering pipeline.
**What You'll Do**
+ You will design and build a proactive security program (in collaboration with the other Cyber Defense leaders) using the deep resources already present in the CAO group
+ Lead and manage projects from initiation through to delivery, ensuring all project objectives are met.
+ Collaborate with key stakeholders to understand the business needs and objectives.
+ Assign and oversee the daily tasks of team members ensuring they are actively working towards established milestones.
+ Foster a culture of continuous improvement by providing feedback, conducting post-incident reviews, and implementing lessons learned.
+ Manage resource capacity and project budgets.
+ Develop and implement threat hunting plans.
+ Develop and implement red team engagements.
+ Develop and implement an intelligence-driven protocol for selecting and prioritizing pen testing targets that also incorporates testing needs for a variety of regulatory frameworks like PCI-DSS, SOC II, and ISO.
**What We're Looking For**
+ 5-10 years of DFIR or CTI experience with 2-3 years in a leadership role.
+ Travel/Banking/Hospitality industry experience is a plus.
+ Exceptional leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
+ Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and build strong relationships.
+ Strong problem-solving skills and the ability to make decisions under pressure and escalate as required.
+ Excellent written and verbal communication skills.
+ Ability to navigate the organization, collaborate effectively with multiple stakeholders and overcome barriers to remediation of proactive security findings.
+ Fast learner with the ability to quickly adapt and prioritize focus. In particular, we are interested in a candidate who is "offended by not understanding how something works."
+ Detail-oriented with a commitment to delivering high-quality results.
+ Strong sense of personal accountability regarding decision-making and managing teams
**Location**
Arizona, United States
The US national annual base salary range for this position is from $110,000 to $220,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (