Operations Manager

79995 El Paso, Texas Pearl Interactive Network

Posted 15 days ago

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Job Description

Are you a strategic thinker and people-first leader who thrives in a fast-paced, mission-driven contact center environment? **Pearl Interactive Network** is seeking accomplished **Operations Managers (OMs)** to join our **Talent Community** as we prepare for **future operations** .
If you're passionate about performance, process improvement, and team development, let's stay connected.
The **Operations Manager (OM)** is responsible for managing, coaching, and developing a team of Supervisors?The Operations Manager will ensure quality, productivity, and Key Performance Indicators (KPI) are achieved?
**Operating Hours:** 8 am - 8 pm EST Monday-Friday
**Technical Equipment and Remote Office Requirements:**
**Technical Equipment and Remote Office Requirements:**
1. Broadband internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. **Test your network at speed.cloudflare.com to verify before you apply.**
2. Ethernet cable access. Wi-Fi-only connectivity is prohibited.
3. Private and secure workspace within your home. Away from noise and distractions.
4. Computer equipment, monitor, and headset provided.
**Essential Duties and Responsibilities:**
+ Responsible for the day-to-day management of an individual contact center, including contact center supervisors?
+ Monitor the quality of each supervisor's team and ensure they are providing appropriate and timely coaching to the CSRs to improve performance?
+ Work with Senior Site Manager to advise supervisory staff on disciplinary and termination actions in conjunction with the human resources department?
+ Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments?
+ Establish a high standard for productivity, quality, customer service as well as define user guidelines?
+ Manage and improve center performance through performance monitoring, problem resolution, system audits, and quality assurance measures?
+ Aid the human resources department in the recruitment process by interviewing potential hires and outlining clear job expectations?
+ Prepare the annual budget after estimating necessities, correcting overspending, analyzing cost variance and scheduling expenses?
+ Summarize, collect and analyze call center trends and data for regular performance reports?
+ Oversee system maintenance and upgrade implementation. Call for repairs and troubleshooting as needed?
+ Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects?
+ Determine a course of action and modify existing procedures and methods based upon the interpretation of general policies of the functional area?
+ Meet with Supervisors and Senior Manager for Weekly 1:1 and Manager Team Meetings?
+ Participate in Business Process and Consistency Reviews?
+ Promote a positive team-oriented and employee participative culture?
+ Has a solid understanding of company policies and procedures?
+ Participate in programs to recognize and reward quality performance?
+ Perform other related tasks as assigned?
**Education and/or Work Experience Requirements:**
+ Bachelor's degree in business management preferred?
+ Minimum 3 years of related experience in operations, customer service, including supervisory or equivalent military experience?
+ Experience in implementation of call center services organization and other startup operations?
+ Excellent interpersonal skills and self-sufficient?
+ Demonstrated knowledge/experience in infrastructure management including facility, IT support & business processes?
+ Intermediate to advanced user of MS Outlook, Calendar, Excel (Office 365 - 2016) and SharePoint?
+ Experience with a wide range of web-based applications and cloud services including document storage?
+ Excellent verbal/written communication skills including follow through?
+ Strong time management skills with the ability to quickly assess priorities and make adjustments as needed?
+ Maintain positive relationships and work well within a team, both in-office and virtual?
+ Ability to solve complex problems and issues?
+ Strong analytical skills to interpret and forecast financial budgets?
+ Develop, recommend and implement plans for continuous process improvement?
+ Strong leadership experience and skills?
+ Great customer relations skills and experience?
+ Flexibility and willingness to perform other duties as assigned?
**Physical Requirements:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to walk, sit and use hands to manipulate, handle, or feel. The employee is occasionally required to stand and reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The person in this position frequently communicates with co-workers, peers, management, and clients which may involve delivering presentations in-person and/or remotely. Must be able to access, exchange, communicate and converse accurate information in these situations. Constantly operates a computer, mobile phone and other IT peripherals?
_The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary._
**Background Investigation, Security/EQIP Clearance, Drug Screen and Skills Assessments May Be Required**
**_Pearl Interactive Network, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._**
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Operations Manager

79995 El Paso, Texas SOS International LLC

Posted 15 days ago

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Job Description

Overview SOS International, LLC (SOSi) is seeking an Operations Manager in El Paso, TX. The Operations Manager (OM) is a senior role reporting to the Program Manager working very closely with the customer (government and prime contractor), Operations, Quality, Finance, and other Corporate and Business Unit level functional staffs. The OM develops and integrates capabilities in support of a US Customs and Border Protection (CBP) contract. The OM serves as the leader in the design and development, deployment, operations support, and sustainment of CBP medical staffing solutions at multiple work sites in Texas and New Mexico as directed by the Program Manager. The OM also serves as the SOSi Site Lead for personnel administration and operations support responsibilities. In conjunction with the Program Manager (PM), the OM combines understanding of CBP operations and organization to enable the deployment of a qualified, effective medical staff solution at CBP ports of entry (POE). Essential Job Duties Support the Program in developing and deploying program capabilities that contribute to the achievement of business, program, and contract objectives Provide critical management and resourcing in support of medical services at CBP POEs. Facilitate workflow of the Program across Recruit, Hire, Vet (e.g., CBP SSBI/SF-86 process), Onboard, Train, Employ, and Retain processes, procedures and protocols; develop supporting user manuals and assist in overall documentation of key initiatives Ability to coordinate directly 24/7 with Prime Contractor and local CBP Sector/Station management to facilitate successful transition, execution, and sustainment of program operations and activities Coordinate directly with Corporate, Business Unit, and Customer support functions to ensure the program staff have access to tools and applications to perform their assigned tasks Conduct analysis and provide reports with recommendations for all assigned work functions, activities, processes and organizational departments Perform administrative tasks as required to achieve assigned duties and responsibilities Plan, coordinate and implement initiatives and projects as assigned by the Program Manager (both the SOSi PM and the prime contractor's PM, as applicable); coordinate priority continuous improvement, optimization and innovation initiatives as directed Prepare reports and contract deliverable inputs Minimum Requirements Associate degree; Bachelor's Degree desirable Minimum of eight years of Operations or Operations Support experience Knowledge of CBP operating procedures Knowledge of contract medical services support Minimum of five years managerial experience Strong customer relationship and management experience and competencies Strong computer skills (Microsoft Office, Word, Outlook, PowerPoint, and Office Software) Experience working in a Government Contractor environment Willingness to work in a "hands-on" role and to multi-task, in a high-energy, deadline-oriented workplace Able to adapt to shifting priorities and work extended hours to include weekends if required Must be high-energy, flexible, work well with teams, and able to find creative solutions Bilingual English-Spanish preferred Work Environment Local/Non-Local travel will be required Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
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Data Center Operations Manager - El Paso, TX

88568 El Paso, Texas Cogent Communications

Posted 1 day ago

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Job Description

Cogent Communications is seeking a Data Center Operations Manager ideally in the El Paso, TX area, although other cities would be considered e.g. Albuquerque City, NM. Travel within cities will be required. Keep the assigned Cogent datacenters operat Operations Manager, Operations, Manager, Data, Communications, Manufacturing

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OPERATIONS ASSISTANT MANAGER

79995 El Paso, Texas Dollar Tree

Posted 1 day ago

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Job Description

Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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OPERATIONS ASSISTANT MANAGER

79995 El Paso, Texas Dollar Tree

Posted 1 day ago

Job Viewed

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Job Description

Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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OPERATIONS ASSISTANT MANAGER

79995 El Paso, Texas Dollar Tree

Posted 3 days ago

Job Viewed

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Job Description

Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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OPERATIONS ASSISTANT MANAGER

79995 El Paso, Texas Dollar Tree

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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OPERATIONS ASSISTANT MANAGER

79995 El Paso, Texas Dollar Tree

Posted 4 days ago

Job Viewed

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Job Description

Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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OPERATIONS ASSISTANT MANAGER

79821 San Elizario, Texas Dollar Tree

Posted 4 days ago

Job Viewed

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Job Description

Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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Operations Service Manager

79995 El Paso, Texas Burlington

Posted 4 days ago

Job Viewed

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Job Description

**LOCATION** 9484 Dyer Street El Paso TX US 79924
**Overview**
Are you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of leaders of the store team, participating in managing the overall operations of the store.You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors while also overseeing business operations to ensure our associates are delivering excellence customer service and the highest degree of professionalism.
**Responsibilities:**
+ Manages the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
+ Provides guidance to the Customer Service Supervisors to ensure they are meeting customer service expectations and there is smooth customer flow at the registers.
+ Manages the overall execution of operations and receiving SOPS, including the continuous flow process.
+ Monitors the receiving process, transfers, debits, damages, and charge-backs and partners with the Receiving Supervisor to maintain the accuracy of inventory.
+ Supports the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
+ Assist in the management of other store operations areas as needed.
Candidates must have **3+ years of Retail Management or Store Operations experience** at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization and be able to work a flexible schedule; including early mornings, nights, weekends, holidaysand required travel, as needed. Candidates must also be able to lift and move boxes weighing up to 40 lbs. and should be comfortable utilizing scheduling and reporting computer software.
If you.
.want to work at a fast-growing company with a proven track record of promoting from within
.are excited to deliver great merchandise values to customers every day;
.take pride and ownership in helping drive positive results for a team;
.are committed to treating colleagues and customers with respect;
.are an ambassador in cultivating an inclusive workplace that values diversity;
.want to participate in initiatives that positively impact the world around you;
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
#LI-RA1
**Posting Number** _2025-229761_
**Location** _US-TX-El Paso_
**_Address_** _9484 Dyer Street_
**_Zip Code_** _79924_
**_Additional Locations_** _US-TX-El Paso_
**Workplace Type** _On-Site_
**Position Type** _Regular Full-Time_
**Career Site Category** _Store Management_
**Position Category** _Store Management_
**Evergreen** _Yes_
**Min** _USD $20.90/Hour_
**Mid** _USD $29.45/Hour_
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