36 Operations Managers jobs in Sellersburg

**Job Description**
BAE Systems is hiring a Director of Operations - Business Services to support our Combat Mission Systems (CMS) business. The Director will strategically lead and drive results through the creation and support of a team responsible for cross-functional delivery of policies & procedures, data analytics, and proposal support. The role will provide expertise in multiple domains while providing leadership to subject matter experts within these areas as part of the Operations Business Services Team. The role will report to the Vice President of Integrated Operations.
+ This position can be based out of York, PA or Louisville, KY
+ The position will work a Hybrid schedule where you will work on average 3 days onsite and 2 days remote each week
+ There may be up to 50% travel to US-based CMS locations
Responsibilities:
Process Compliance & Governance:
+ Ensure full compliance with internal controls, regulatory standards, and industry best practices across all integrated operations activities
+ Implement and standardize integrated operations policies, procedures, and documentation to ensure consistency and audit readiness
+ Support delivery teams with advice on compliance and internal controls questions and concerns
+ Identify and assess potential risks to supply chain operations and develop mitigation strategies
Data & Metrics Development:
+ Develop, monitor, and report on key performance metrics (KPIs), including cost, quality, delivery, inventory turns, lead times, etc.
+ Leverage data analytics to identify trends, drive continuous improvement, and support strategic decision-making
Proposal Team Management:
+ Establish and manage certified supplier pricing programs to ensure cost transparency, consistency, and predictability
+ Develop pricing models and frameworks in collaboration with suppliers and internal stakeholders
+ Ensure Basis of Estimates and sound pricing practices are followed across integrated operations
Leadership & Team Management:
+ Lead and develop a high-performing team, fostering a culture of accountability, innovation, and continuous improvement across all delivery teams
+ Lead the development and implementation of comprehensive supply chain strategies that align with the organization s business objectives and drive competitive advantage
+ Drive cross-functional collaboration to achieve business objectives and enhance integrated operations responsiveness
**Required Education, Experience, & Skills**
+ Bachelor's Degree in Operations, Supply Chain Management, Business Administration, or a related field and 12 years work experience or equivalent experience
+ Experience in Operations or Supply Chain Management
+ Experience in Production or Procurement Leadership
+ Experience in Defense (DoD) Contracting
+ Experience in People Management/Leadership
+ Experience in Performance Management (KPIs/Metrics/EVM)
+ Ability to develop policies, procedures, and frameworks
+ Ability to ensure compliance with industry regulations and internal controls
+ Ability to influence alignment across multiple delivery teams
+ Ability to lead a transformation and change within integrated teams
+ Strong analytical skills with a data-driven approach to problem-solving
+ Excellent communication, negotiation, and stakeholder management skills
+ Proficient in ERP and MRP systems (Oracle) and supply chain software tools
**Preferred Education, Experience, & Skills**
+ MBA or Advanced Degree
+ Certification: Six Sigma or Lean Manufacturing
+ Experience in FAR/DFAR regulations and Export Control requirements
+ Experience in Defense (DoD) Proposals
+ Experience in Change Management Leadership
+ Experience in Oracle ERP/MRP systems
**Pay Information**
Full-Time Salary Range: $135556 - $230444
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
**Director of Operations - Business Services**
**113530BR**
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

**_Exciting entry-level opportunity for those who have obtained their bachelor's degree!_**
**_$25 per hour_**
**Position Summary:**
Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on you to achieve success.
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You'll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You'll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You'll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.
**Major Responsibilities:**
- Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.
- Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace
- Generate new business leads as well as foster existing customer relationships
- Ensure complete customer satisfaction in a fast-paced environment.
**Qualifications:**
- Bachelor's degree required, preferred concentration in Business or Marketing
- Effective communication skills, both written and verbal
- Internship or related work experience in a customer facing role preferred
- Results oriented, attention to detail and good time management skills
- A valid driver's license is required, as is the ability and willingness to drive our Penske vehicles, including a 26' box truck.
- Regular, predictable, full attendance is an essential function of the job.
- As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
- Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
**Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
**About Penske Truck Leasing/Transportation Solutions**
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Management Trainee
Job Family: Operations
Address: 2100 Stanley Galt Parkway
Primary Location: US-KY-Louisville
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2507874

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Business Transformation, Healthcare Provider Operations Consulting_Manager**
**#Healthconsulting**
Today's healthcare environment in the post-COVID era is undergoing rapid change and transformation. As healthcare organizations seek to stabilize operations and plan for a financially sustainable future, they are challenged to integrate transformative technology (Artificial intelligence, automation, etc.), adjust to patient-focused operations, and maintain operational discipline to withstand increasing financial pressures. As a manager within our Health consulting practice, you'll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You'll use your industry knowledge and relationship skillsets to assist our clients in transforming operations to meet the evolving demands of today's healthcare market.
**The opportunity**
As part of EY's Health consulting practice, you will work with these clients across the country in solving complex problems in today's rapidly changing healthcare environment? We currently are seeking a highly motivated Manager, with a focus on provider operations, to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts.
**Your key responsibilities**
You'll spend most of your time teaming with our provider team working with a broad spectrum of not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, physician practices and academic medical centers, to assess and redesign clinical processes.
As a Manager in our Health consulting group focused on Provider Operations, you'll work with clients across the following areas:
+ Operational improvement
+ Benchmarking and financial quantification
+ Cost reduction/revenue enhancement
+ Workflow redesign
**Skills and attributes for success**
+ Effectively manage and motivate client engagement teams with diverse skills and backgrounds Foster an innovative and inclusive team -oriented work environment. Play an active role in counselling and mentoring junior consultants within the organization
+ Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes
+ Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks
+ Demonstrate in-depth technical capabilities and professional knowledge
**To qualify for the role you must have**
+ A bachelor's degree and approximately 5 years of related work experience; or a master's degree and approximately 4 years of related work experience
+ Approximately 4 years of healthcare consulting experience, preferably with prior experience as a manager (or above), in a consulting firm or in a management role within industry
+ Ability to read and interpret hospital financial statements and contract terms, utilize complex financial models, experience with operational process mapping and experience with healthcare cost reduction planning and implementation
+ Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives
+ Experience in selling and delivering projects that cover the full life cycle of assessment, design and implementation support
+ Assist in generating revenue within existing healthcare clients and in developing new prospects at the "C" level of large healthcare companies
+ Ability to manage a team of staff/senior consulting professionals
+ Ability to work collaboratively in a team environment (knows when to lead and when to follow)
+ Strong analytical and problem-solving skills, as well as excellent oral and written communication skills
+ A willingness to travel to meet client needs; travel is required as neede by the client.
**Ideally you'll also have**
+ A degree with an emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH
**What we look for**
We're interested in passionate leaders with strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare, this role is for you
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $127,100 to $33,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 152,500 to 264,800 Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Operations Supervisor - Office Management
Job ID
217317
Posted
09-Jun-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Louisville - Kentucky - United States of America
**About the role:**
Responsible for leading all aspects of day-to-day Office and Client Services (producer support) activities for defined business lines on a local basis. Will partner closely with Business Operations (P&L), Human Resources, Digital & Technology, Research, Marketing, and Facilities. Assures implementation of national operational strategies and coordinates efforts to integrate company services for clients, both internally and externally.
**What you'll do:**
+ With local leadership, act as business partner for efficient and strategic operations through continuous review and improvement of processes, raise to and work with leadership to resolve conflicting priorities, set S.M.A.R.T goals for employees that are linked to the strategic objectives of the organization and leadership; handle day-to-day issues as they arise. Act as liaison between operations and leadership and clients.
+ Responsible for performing and/or leading all aspects of activities related to office services operations including office facilities/supplies/equipment, vendor relationship management, special events, etc.
+ Responsible for a wide range of employment activities for an office including recruitment, selection, on-boarding/new hire orientation, coaching, mentorship and training. In partnership with Operations Managers and Human Resources, as appropriate, will also support performance management and terminations.
+ Partners with marketing manager to ensure effective marketing service delivery, business promotion, advertisement and public relations.
+ Help to support local accounting and finance activities including payables, revenue transactions, forecasting and budgeting.
+ Responsible for the Real Estate and Business licensing processes to ensure full compliance with state and local licensing requirements.
+ Will act as a backup resource to support any function, as the need arises.
**What you'll need:**
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
+ Bachelor's Degree (BA/BS) preferred.
+ 3+ years supervisory experience support to teams of professionals
+ Ability to calculate figures such as percentages, discounts, and commissions and basic knowledge of financial terms and concepts with the ability to conduct basic financial analysis.
+ Strong problem solving, interpersonal and organizational skills.
+ Experience with Microsoft Office Suite required and the ability to edit templates in Power Point and/or Adobe InDesign.
+ Strong marketing knowledge desirable.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
**Why CBRE?**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Job Description**
BAE Systems is hiring a Strategic Operations Manager to support our Combat Mission Systems (CMS) business in Louisville, KY. In this role, you will own the coordination and execution of the daily operations for the assigned production value stream to ensure that products are safely manufactured while delivering them on time and to budget. You will lead and support cross-functional problem solving of complex situations, provide clarity and focus to teams, and drive rapid resolution of issues. You will own the SQDCP KPIs and serve as a lead change agent to drive out waste throughout the manufacturing and operating processes.
Responsibilities:
+ Manage a cross-functional team across a single production value stream product line, with direct and indirect supervision of employees, across all operating shifts and assigned supporting functions.
+ Oversee day-to-day operations of the production value stream, including any coordination of changes with scheduling, resource allocation, equipment, and workflow management.
+ Identify and lead activities that optimize production processes, improve efficiency, and reduce costs while maintaining quality standards and meeting production delivery requirements.
+ Accountable for SQDCP performance and reporting of company KPI targets for their production value stream along with identifying areas for improvement with corrective actions.
+ Participate in the compilation of labor forecasts for both Estimates to Completion (ETC) and Estimates at Completion (EACs) for the support and touch employees within their defined area.
+ Collaborate with cross-functional teams, including PMO, engineering, quality control, and supply chain, to ensure seamless coordination and execution of production plans.
+ Lead, mentor, and create a One Team mindset for an entire value stream team of supervisors, production workers, and cross-functional teams providing guidance, training, and performance feedback.
+ Manage inventory levels and production schedules to meet customer demands and minimize lead times.
+ Work with their Value Stream Leader to develop strategies and prioritize, communicate, and manage operational priorities and initiatives for the year.
+ Support the implementation of new systems, procedures, and work instructions as well as special projects supporting manufacturing and customer service objectives.
+ Ensure compliance with all company and OSHA regulated safety, environmental, and ethical requirements/standards.
**Required Education, Experience, & Skills**
+ US Citizen with DoD Secret Security Clearance or the ability to obtain
+ Bachelor s Degree in Engineering, Industrial Technology, Manufacturing, or other related discipline and 10 years of experience or equivalent experience
+ Experience in Manufacturing/Production Leadership, including production control, manufacturing engineering, operations excellence, and/or manufacturing quality
+ Experience in Mechanical Engineering, Fabrication, Welding, Machining, Assembly, etc.
+ Experience in People Management/Leadership, including leading daily operations in a value stream managing both direct and indirect cross-functional teams
+ Ability to manage large, high complexity, low volume Manufacturing, including machining, assembly, welding, etc.
+ Ability to lead in a cross-functional environment with complex issues and rapidly changing priorities and assignments
+ Ability to support change management and organizational transformation
+ Ability to rapidly review, analyze, and implement complex processes
+ Ability to isolate and resolve complex problems
+ Ability to identify, adjust, and correct processes and systems within a manufacturing ERP system
+ Ability to identify and drive process improvements using lean manufacturing and analytical/data driven methods in a cross-functional, matrix driven environment
+ Proven track record of strong collaboration and team building skills in creating a one team environment
+ Strong communication skills with the ability to interface directly with customers
+ Strong relationship management skills with the ability to manage stakeholders
**Preferred Education, Experience, & Skills**
+ Graduate Degree in Engineering or Manufacturing related discipline
+ Experience in Defense (DoD)/Government Contracting environments
+ Experience in managing a Union environment
+ Experience with the deployment and implantation of Lean Manufacturing concepts
+ Experience in Production Planning and Control within Oracle Enterprise Resource Planning (ERP) system
+ Experience in Earned Value management (EVM) and Performance Management through KPIs and Metrics
+ Experience in Manufacturing and Quality Engineering practices and instructions
+ Strong knowledge of product launch processes with focus on Design for Manufacturing concepts
+ Strong analytical and problem-solving skills to rapidly review and resolve complex technical problems
+ Ability to effectively interface with customers to identify needs and deliver proposed solutions
**Pay Information**
Full-Time Salary Range: $1333 - $226667
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
**Strategic Operations Manager II Value Stream Management Submarines**
**112155BR**
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

Responsible primarily for daily hiring, onboarding, and traing of new team members, direct supervision of restaurant team members and delivery drivers (including authority to take corrective action up to and including employment separation), and supporting the daily operations of the restaurant, ensuring that the team delivers the required tasks with the highest quality standards. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of shift operations and adherence to all company policies, procedures, programs, and systems.
It is the policy of Papa John's to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/15/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $50,000/yr
**What You'll Do:**
+ Responsible for daily customer operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolves customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran