501 Operations jobs in Columbus
Process Improvement Specialist
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Lead and facilitate process improvement initiatives using Lean, Six Sigma, and other continuous improvement methodologies.
- Identify operational bottlenecks, waste, and areas for efficiency gains across manufacturing, supply chain, and administrative processes.
- Conduct thorough data analysis, process mapping, and root cause analysis to diagnose problems and propose effective solutions.
- Develop and implement new process designs, standard operating procedures (SOPs), and best practices.
- Collaborate with cross-functional teams, including production, quality, engineering, and logistics, to ensure successful implementation of changes.
- Train and mentor employees on Lean Six Sigma principles and tools, fostering a culture of continuous improvement.
- Monitor and measure the effectiveness of implemented changes, tracking key performance indicators (KPIs) and reporting on results.
- Prepare comprehensive reports and presentations for management on project status, findings, and recommendations.
- Drive cost reduction initiatives while maintaining or improving product quality and operational safety.
- Participate in strategic planning for long-term operational excellence goals.
Qualifications:
- Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related technical field.
- Minimum of 3-5 years of experience in process improvement, continuous improvement, or industrial engineering roles.
- Lean Six Sigma Green Belt certification required; Black Belt certification highly preferred.
- Proven experience in applying Lean tools (e.g., Value Stream Mapping, 5S, Kaizen) and Six Sigma methodologies.
- Strong analytical skills, with proficiency in data analysis tools (e.g., Minitab, Excel, SQL).
- Experience with process mapping software and simulation tools is a plus.
- Excellent problem-solving abilities and a data-driven approach to decision-making.
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate across all organizational levels.
- Demonstrated project management skills and the ability to lead multiple projects concurrently.
- Proactive, self-starter with a strong commitment to achieving measurable results.
Our client offers a competitive salary, comprehensive benefits, and a dynamic environment where your expertise will be valued and your professional growth supported. This is an exciting opportunity to drive significant impact within a leading organization.
Business Operations Consultant
Posted 2 days ago
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Job Description
Scope of Position:
The Business Operations Consultant plays a key leadership role in driving strategic planning, operational effectiveness, and business performance across designated areas, including the University Hospital Emergency Department, Diagnostic Transportation, and system-wide Patient Flow initiatives.
This position is accountable for delivering high-quality reporting and analytics to support data-driven decision-making and long-term strategic planning. Additionally, the Business Operations Consultant provides essential project management oversight to ensure the successful execution of initiatives aligned with organizational priorities.
Position Summary:
The Business Operations Consultant, Patient Flow plays a critical role in driving both strategic and daily operational excellence across patient flow-focused areas, including the University Hospital Emergency Department, Diagnostic Transport, and the Patient Flow Portfolio.
In collaboration with operational leaders, this role ensures seamless workflows, maximized resource utilization, and achievement of performance targets. By developing and executing strategic initiatives, the Business Operations Consultant enhances patient throughput and optimizes hospital-wide efficiency, fostering a streamlined and high-performing healthcare system.
Minimum Requirements:
Bachelors Degree Required. Advanced degree in relevant field preferred (MHA, MBA).
6 years of relevant experience required. 8-12 years of relevant experience preferred.
Process Improvement credentials preferred.
Strong communication, interpersonal, organizational and facilitation skills.
Demonstrated ability to initiate and complete projects.
Analytical skills and computer skills, including knowledge and use of statistical, spreadsheet and word processing software, electronic mail and the Internet.
Ability to learn new systems software. Independent and self-motivated.
Our Comprehensive Employee Benefits Include:
An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!
Business Operations Analyst
Posted 17 days ago
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Job Description
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions.
Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
- Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
- Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Business Operations Analyst
Department:
University Hospital | Administration
Scope of Position:
The Business Operations Analyst (BOA) is responsible for cross-functional support and administration for key departments impacting patient flow including Center for Emergency Services, Emergency Department, Transfer Center, and Diagnostic Transport. This support includes, but is not limited to, data reporting and analysis, processes and operations, facilities and equipment, systems, and finance. The BOA will also provide data analysis for the health system Patient Flow Portfolio of work that will inform strategic direction.
Position Summary:
The Business Operations Analyst will gather and analyze data associated with key performance indicators and patient flow metrics to monitor and improve performance and reinforce strategic decision making. They are integral in aligning department strategy with business resources and driving change and strategic & operational transformation efforts to ensure long-term growth in patient flow efficiencies.
The Business Operations Analyst should be committed to providing the highest quality of service to fellow staff members, including, effectively utilizing organization resources to maximize productivity, working successfully with members of the healthcare team towards achieving organizational and departmental goals, and applying his/her professional and technical skills in performing assigned tasks. This position embraces the OSUWMC mission, values, and assists with other duties as deemed necessary.
Minimum Qualifications :
- Bachelor's degree or equivalent experience. Advanced degree in relevant field may be desirable.
- 4 years of relevant experience required (4-8 years of relevant experience preferred).
- Excellent verbal and written communication skills.
- Strong computer skills in preparing detailed spreadsheets, pivot tables, and presentations are required.
- Must be able to work independently and organize workload with minimal supervision.
- An understanding of data functions in health care, as well as a knowledge of the functions and activities of Patient Flow.
- Experience in IHIS/Epic preferred.
- An array of retirement plan options, each with a generous employer contribution.
- Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
- Paid vacation and sick leave, including short and long-term disability and paid parental leave.
- Get the most out of the Public Service Loan Forgiveness program.
- And much more!
Additional Information:
Location:
Doan Hall (0089)
Position Type:
Regular
Scheduled Hours:
40
Shift:
First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
Business Operations Coordinator
Posted today
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Job Description
**Summary**
**CHS** is hiring a **Business Operations Coordinator** on our **Crop Nutrients** team! This role will be the champion to bridge customers with Account Managers, Supply and Logistics. The customer service representative is responsible for the successful execution and management through the entire life cycle of crop nutrients contracts and orders. Working directly with account managers and ensuring the highest level of support is delivered to our customers and vendors.
**Responsibilities**
+ Build strong customer relationships through providing excellent service. Ensure daily tasks are completed accurately and timely:
+ Daily task would include but not be limited to the following
+ Contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.)
+ Address customer requests via phone or email (internal & external customers)
+ Customer invoicing
+ Collaborating with teammates
+ Inventory management within ERP system
+ Ensure billing issues are resolved timely
+ Inventory reconciliation
+ BI report management
+ Analyzing processes to identify areas of improvement
+ Apply LEAN or continuous improvement methodology to implement changes to current state processes
+ Advocating and implementing change management best practices
+ Work closely with sales, supply, logistics and other CHS Agronomy teams
+ Occasionally required to provide weekend/evening coverage during peak season (typically spring and fall)
+ Back up coverage of teammates
+ Continuing education (to include but not limited to professional growth and development, changes to CHS policies and procedures, and completion of CHS LEAN program)
+ Providing documentation and support for quarterly financial audit
+ Perform other duties as assigned.
**Minimum Qualifications (required)**
+ 2+ years of experience in Customer Service and Technical Support
+ High School diploma or GED
**Additional Qualifications**
+ Associates or Bachelors degree in Supply Chain, Business Administration, or related field
+ Previous experience using enterprise resource planning systems (ERP)
+ Lean Certification Agriculture and/or Energy industry experience
+ Leading or participating in process improvement projects
+ Experience monitoring and responding to metrics, resulting in a path of continual improvement
+ Proficient with Microsoft Excel, Word, Outlook, Microsoft Teams
+ Ability to work effectively in multiple information systems and ERP systems
+ Highly motivated self-starter, able to follow through with tasks/projects to successful completion
+ Building collaborative relationships, Customer Orientation, Analytical Thinking, Initiative/Independence, Flexibility/Adaptability
+ Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
_Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to_ _; to verify that the communication is from CHS._
Business Operations Trainee
Posted 15 days ago
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Job Description
Our client is excited to offer an exceptional Business Operations Trainee opportunity for ambitious individuals eager to kickstart their career. This program is designed to provide comprehensive on-the-job training, mentorship, and practical experience in a supportive and innovative environment. We believe in nurturing talent and investing in the next generation of professionals. If you are a highly motivated individual with a strong desire to learn, grow, and contribute to a thriving organization, this apprenticeship/trainee role offers a clear pathway to success. No prior extensive experience is required, just a keen willingness to learn and a strong work ethic.
Key Responsibilities:- Learn and apply foundational principles in your chosen field.
- Shadow experienced professionals and assist with daily tasks.
- Complete assigned projects and training modules.
- Actively participate in mentorship sessions and feedback loops.
- Contribute to team projects under supervision.
- Collaborate with cross-functional teams to achieve project goals.
- Maintain accurate records and documentation.
- High school diploma or equivalent; some college coursework a plus.
- Strong eagerness to learn and develop new skills.
- Excellent work ethic and reliability.
- Basic computer proficiency and willingness to learn specific software.
- Positive attitude and strong interpersonal skills.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and attention to detail.
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career growth.
About Our Client: Our client is a leader in their respective industry, known for fostering an innovative and inclusive work environment. They are committed to employee growth, customer satisfaction, and making a significant impact in their field. With a strong culture of collaboration and continuous improvement, they offer exciting opportunities for professionals to thrive and contribute to meaningful projects. They believe in investing in their people and providing the resources needed for success.
This position is based in Columbus, Ohio, US .
If you are a highly motivated individual seeking a challenging yet rewarding career opportunity, we encourage you to apply. Join our client's team and contribute to their ongoing success!
Industrial Engineer (Process Improvement)
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Analyze existing manufacturing and operational processes to identify inefficiencies, waste, and areas for improvement using tools such as value stream mapping, time studies, and process flow analysis.
- Design, develop, and implement optimized workflows, production layouts, and material handling systems to enhance productivity and reduce operational costs.
- Apply Lean manufacturing principles and Six Sigma methodologies to drive continuous improvement initiatives.
- Conduct capacity planning, demand forecasting, and production scheduling to ensure optimal resource utilization.
- Develop and implement performance metrics and key performance indicators (KPIs) to monitor process effectiveness and track improvement results.
- Utilize simulation software and statistical analysis to model process changes and predict outcomes.
- Collaborate with cross-functional teams, including production, quality, engineering, and supply chain, to implement process improvements.
- Train and educate staff on new processes, lean methodologies, and best practices.
- Lead root cause analysis for operational issues and implement corrective and preventive actions.
- Evaluate and recommend new technologies, equipment, and automation solutions to improve manufacturing efficiency.
- Prepare comprehensive reports, presentations, and documentation of process improvements and their impact.
- Ensure all process changes adhere to quality standards, safety regulations, and environmental compliance.
- Manage multiple improvement projects simultaneously, ensuring they are completed on time and within budget.
- Champion a culture of continuous improvement and operational excellence throughout the organization.
Qualifications:
- Bachelor's or Master's degree in Industrial Engineering, Manufacturing Engineering, or a closely related field.
- Minimum of 4-6 years of experience in industrial engineering, with a strong focus on process improvement in a manufacturing or production environment.
- Proven expertise in Lean manufacturing principles and Six Sigma methodologies (Green Belt or Black Belt certification highly preferred).
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop practical solutions.
- Proficiency in process mapping software, statistical analysis tools (e.g., Minitab, JMP), and simulation software.
- Excellent communication, presentation, and interpersonal skills, capable of influencing and collaborating with all levels of the organization.
- Demonstrated project management abilities, with a track record of successfully implementing impactful changes.
- Ability to work independently and manage multiple priorities effectively in a fast-paced environment.
- Knowledge of ergonomic principles and workplace safety.
- Experience with ERP systems and manufacturing execution systems (MES) is a plus.
Our client offers a competitive salary, comprehensive benefits package, opportunities for professional development, and a dynamic environment where your contributions directly impact operational success. If you are a passionate Industrial Engineer dedicated to driving efficiency and innovation, we encourage you to apply.
Director, Planning & Business Operations
Posted today
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Job Description
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, marketing, call center, and analytics functions! As the Director, Planning & Business Operations you will support the Revenue Management Consolidated Center (RMCC), a team at the core of Hilton's "commercial engine" and critical to Hilton's ability to achieve profitable growth. You will report to the Senior Director, Planning & Business Operations of Americas Commercial Services but partner with the Leader of RMCC.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off (PTO)
+ Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique.
**What your day-to-day will be like:**
+ Facilitate business rhythms to ensure leadership is aligned on important priorities, decisions, and milestones
+ Manage the annual objective-setting process for a 450 member organization, ensuring alignment and execution of strategic goals
+ Develop and implement engagement strategies that promote team connectivity, culture, and communication
+ Improve operational efficiency by implementing scalable tech solutions (e.g., Airtable, Salesforce) to streamline workflows and improve collaboration.
+ Lead a high-performing team of 5 professionals, balancing priorities and team capacity
**How you will collaborate with others:**
+ Build relationships across the Hilton organization to promote collaboration and influence outcomes
+ Coach, mentor, and advocate for your team, fostering a culture of trust and growth
**What** **deliverables you will take ownership of:**
+ Champion team member engagement and culture-building efforts across the broader organization
+ Translate big picture goals into actionable plans
+ Lead the storytelling and communication strategy across internal and external audiences
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Ten (10) years forward-thinking experience in a business strategy, planning or consulting role
+ Three (3) years of experience leading and inspiring teams and fostering a culture of growth and accountability
+ Three (3) years of experience developing and executing strategic business plans aligned with organizational goals
+ Demonstrated experience building cross-functional relationships across departments and levels
+ Experience developing and delivering data-driven content tailored to a diverse stakeholder audience
+ Travel up to 20%
**It would be useful if you have:**
+ BA/BS Bachelor's Degree or MBA
+ Previous top-tier strategy or Managing Consulting experience
+ Hospitality industry experience
+ Experience with Salesforce and/or Airtable
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), ?a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $10,000- 160,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company'slong-term incentive plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Director, Planning & Business Operations_
**Location:** _null_
**Requisition ID:** _COR0158R_
**EOE/AA/Disabled/Veterans**
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Sr. Business Operations Analyst

Posted 9 days ago
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Job Description
We're seeking a Senior Business Operations Analyst to optimize and scale business operations across processes, data, and systems- with a deep focus on SaaS sales models and technologies. The ideal candidate brings extensive experience in subscription management, CRM, billing, and ERP platforms, and understands the full SaaS customer lifecycle , including lead-to-cash and renewals.
As a key liaison between business and technology teams, this role will lead initiatives that drive cross-functional alignment, improve systems, and deliver scalable, tech-enabled solutions to support a high-growth, recurring-revenue business.
Domain Expertise
+ SaaS Business Model : Deep understanding of subscription-based pricing, cloud delivery, multitenancy, and recurring revenue structures.
+ SaaS Metrics : Familiarity with key performance indicators such as MRR, ARR, TCV, and churn.
+ Sales Cycle & GTM Strategy : Knowledge of SaaS sales lifecycle including lead qualification, demos/trials, onboarding, and go-to-market models (e.g., freemium, self-service, high-touch).
+ Operational Processes : Expertise in lead-to-quote, quote-to-cash, renewals, and upsells within a SaaS environment.
+ Customer Segmentation : Understanding of SMB, mid-market, and enterprise personas and how system processes support each.
+ Retention & Growth Strategies : Experience with upselling, cross-selling, and proactive customer success initiatives.
+ Systems & Tooling : Proficiency in CRM and GTM tools such as Salesforce, Clari, and related GTM systems.
+ Cross-System Data Mapping : Skilled in process and data flow mapping across sales, finance, and customer success functions.
Key Responsibilities:
+ Requirements & Solution Design : Gather and translate business needs into scalable, secure system solutions.
+ System Implementation & Integration : Lead or support deployment and integration of business-critical applications.
+ Testing & Deployment : Manage UAT efforts and ensure solution readiness for production release.
+ Process & System Optimization : Identify areas for automation and efficiency gains across platforms and processes.
+ Data & Insights : Analyze business data and create dashboards/reports to support strategic decisions.
+ Cross-Functional Collaboration : Align business, IT, and project teams to ensure successful delivery and change adoption.
+ System Support : Provide ongoing administration and enhancement support for platforms like Salesforce and ERP.
+ Project Execution : Lead or contribute to complex initiatives, ensuring on-time, on-scope, and on-budget delivery.
Technical Expertise:
+ Advanced experience with Salesforce , including configuration and cross-functional workflows.
+ Hands-on experience with tools such as Zuora , Clarity , Workday , or similar.
+ Proficiency in SQL for data querying and reporting; experience defining KPIs and collaborating with analytics teams.
+ Strong UAT planning and execution skills.
+ Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence .
Preferred Qualifications:
+ Prior experience in a high-growth SaaS environment.
+ Strong background in Sales Operations , including sales forecasting, compensation, and sales methodology.
+ Proficiency with enterprise platforms including ERP, CRM, CPQ, or subscription billing systems.
+ Bachelors or Masters degree in Business, Information Systems, Computer Science, or related field.
+ 7+ years of experience as a Business Operations Analyst or similar role within a SaaS or enterprise environment.
Salary Range or On Target Earnings:
Minimum:
$97,600.00
Maximum:
$225,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
07/31/25
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn ( for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment?
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form ( and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
Operations Flex Manager, Operations

Posted 9 days ago
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Job Description
We are seeking an Operations Flex Manager (OFM) to provide leadership and technical expertise in one of our cleared Amazon data centers regions. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The role will function in a cross-team capacity, with the potential to execute variable accountabilities of Data Center Engineering Operations (DCEO), Program Management (PM), and Data Center Operations (DCO) as needed. The ideal candidate will have proficiency in electrical, mechanical, and IT systems as well as a strong background in industrial safety.
The OFM is a direct report of the Cluster Operations Leader and responsible to assist in the operation, planning and maintenance of all electrical / mechanical / IT infrastructure within the data center.
They will manage DCEO programs impacting mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes DAHUs, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. They will also drive Quality Assurance / Quality Control efforts both internal to the organization as well as working with partner teams in this effort.
They will also be responsible for managing DCO Programs who triage and repair data center fiber optic cabling/systems and network hardware, troubleshoot network installation and configuration, coordinate remote hands for new capacity installations, resolve data center facility issues, coordinate remote hands and eyes for any data center network issues, and end of life work such as decommission cabling and network hardware as needed, as well as destruction. In addition they will be responsible for executing relevant programs and projects in their region as needed.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active Top Secret security clearance.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Execute ADC Operations vision and goals
- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required Service Level Agreements
- Manage internal and external Quality Assurance / Quality Control efforts
- Coordinate change management resources
- Provide weekly reports as required to leadership
- Maintain the on-call schedule coordinating absence and vacations
- Develop continuous improvement charters, scopes of work, plans, and schedules for continuous improvement initiatives/programs
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance
- Bachelor's degree in: engineering, an electrical or mechanical discipline, IT or software development discipline, or equivalent work experience
- 2+ years of leading a team of technical professionals in a 24x7 critical operations environment
Preferred Qualifications
- 3+ years of experience with business process improvement tools, methods, and techniques
- 3+ years of experience in program or project management using metrics to define requirements and track program/project health
- Six Sigma Green/Black Belt, Lean, or PMP Certifications
- Data Center experience or an understanding of the electrical and mechanical systems involved in critical data center operations such as: feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, pumps, air handling units, and CRAC units
- Experience with system management tools and client/server environments. and an understanding of Linux or Unix systems administration, network and compute architecture, and cabling best practices
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Restaurant Operations Management
Posted today
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Job Description
Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,850+ company-owned (not franchised) restaurants, and another 1000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.
No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles.
Career Path and Pay Ranges
- Restaurant Manager - $63,000 to $0,000 (plus continuous service bonuses and a 6,000 annual bonus for having a 4-year degree)
- District Manager (2-3 restaurants) - 83,000- 113,000 (average time to promotion 1-2 years)
- Division Manager (6-9 restaurants) - 109,000- 138,000 (average time to promotion 3-5 years)
- Unique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager).
- Annual Stock Options granted based on % of income.
- Career Stock Options granted at hire and with each career promotion.
- Medical, Dental, Vision, and Life Insurance for you and your family.
- Three 10-day vacations per year
- Paid Medical Leave, Maternity Leave, and Family Leave available after 1 year of service
- Work a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)
For more information, visit to get your new career started!