391 Operations jobs in La Porte

THE ROLE

RMS is seeking a Process Improvement Engineer . The Process Improvement Engineer supports, trains, and develops programs and initiatives to increase operational efficiency for a rotating machinery manufacturing and repair facilities. This position plays a key role in managing capital projects, integrating newly acquired facilities, and advancing a culture of continuous improvement that exceeds customer expectations and drives measurable business results.

SKILLS REQURIED

ORGANIZATIONAL - Leadership & Organization:

• Managing cross-functional teams and delivering measurable project outcomes.
• Experience managing capital projects.
• Ability to resolve conflicts effectively.
• Detail-oriented with a strategic perspective.
• Strong problem-solving and analytical abilities.

INTERPERSONAL - Experience Required:

• Ability to lead teams and projects.
• Capability to influence others across all levels.
• Excellent verbal and written communication skills.
• Experience managing cross-functional teams and collaborating effectively.

TECHNOLOGY & PROCESS IMPROVEMENT - Experience Preferred:

PRIMARY ROLE RESPONSIBILITIES

• Lead targeted, sustainable improvement initiatives in safety, quality, cost, and delivery using Lean tools, Six Sigma principles, and effective change management.
• Plan, manage, and execute capital projects across departments and locations, ensuring alignment with strategic objectives, timeline, and budget.
• Support the integration of newly acquired facilities, focusing on process alignment, technology adoption, and operational consistency.
• Design, develop, and support model-driven and canvas Power Apps, Power Automate flows, and Power BI dashboards to enable digital process improvement and reporting.
• Lead efforts to transform repair shops into manufacturing facilities.
• Lead design for manufacturability effort for parts business.
• Assist sites in developing and maintaining road maps for operational efficiency using Lean Manufacturing and Operational Excellence principles.
• Provide hands-on and classroom training and coaching in Lean tools and methodologies.
• Maintain kaizen event funnel and ensure pre-event planning, cross-functional engagement, and post-event sustainment.
• Collaborate across departments to reduce waste, enhance product integrity, and align improvement efforts.
• Serve as a mentor and resource for team leaders and operators engaging in continuous improvement efforts.
• Monitor plant performance metrics, identify improvement areas, and lead targeted initiatives.
• Standardize and update business procedures based on project outcomes or kaizen events.
• Prepare and deliver presentations and reports for site and executive leadership as required.

ADDITIONAL RESPONSIBILITIES

• The above list of activities is not all inclusive but a general representation of the requirements of an RMS Inc. Process Improvement Engineer. This list is subject to change based on the needs of the company.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Minimum 3-7 years of experience in manufacturing, operations excellence, or continuous improvement roles.
• Demonstrated experience managing cross-functional teams and delivering measurable project outcomes.
• Strong proficiency in Microsoft Power Platform (Power Apps - model-driven and canvas, Power Automate, Power BI).
• Experience in managing capital projects and integrating acquisitions is strongly preferred.
• Formal training in Lean, Six Sigma, or Continuous Improvement methodologies preferred.
• Excellent problem-solving, analytical, communication, and leadership skills.
• Able to influence across all levels, resolve conflicts, and drive results through others.
• Detail-oriented with the ability to maintain a strategic perspective.
• Knowledge quality systems and ISO 9001 is a plus.
• AI implementation experience is preferred.

ADDITIONAL REQUIREMENTS

OTHER INFORMATION:

• Travel time is expected to be 0-15%.
• This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends, may be required based on project needs.
• This position can be required to participate in the company random or customer specific drug and alcohol screening and background check.
• Ability to understand, read, write, and speak English proficiently.
• Ability and willingness to lift objects weighing up to 30 lbs., 50 lbs. with assistance.
• Ability to walk, climb, reach above head, and balance.
• Authorized to work in the United States.
• RMS Inc. may have government contracts that impose specific requirements on employees working on those projects. If an employee does not meet these requirements, they may be reassigned to a different location or be ineligible to work on certain assignments.

WORK ENVIRONMENT:

• While performing the duties of this position, the employee may work/enter a shop with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise.

WHAT WE OFFER:

• Competitive Pay
• Paid Time Off
• Medical / Dental / Vision
• 401k
• Employee Incentive Programs
• Employee Reimbursement Programs

Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit to learn more about who we are and what we do.

ABOUT RMS:

Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise-all backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.

RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Process Improvement Advisor within PNC's Retail Lending organization, you will be based in Pittsburgh PA, Brecksville OH, Tysons Corner VA, Charlotte NC, Chicago IL, Atlanta GA, Dallas TX, Houston TX, or Wilmington DE. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
Drives strategic planning, impact analysis, and delivery approach for Lending Technology, Platform, and Chanel initiatives
Enables cross-organizational partnership, transparency, and execution delivery paths
Aligns Business and Technology strategies, and people to deliver creative solutions
**Job Description**
+ Owns the evaluation and execution of an organization's cross-functional operations and technology processes from initial research through development of end-to-end solutions that optimize process efficiency, reduce processing time, and mitigate risks.
+ Conducts complex business diagnostics to identify, quantify and prioritize value creation project. Owns and presents business case, implementation deliverables, cost-estimates, and cost-benefit analysis to influence senior leadership on process improvement opportunities that will assist in accomplishing business objectives more efficiently.
+ Uses comprehensive view of organizational processes to facilitate the redesign of complex, cross-functional projects. Understands and develops an end-to-end solution that encompasses all aspects that a process may touch including facets of operations and business systems.
+ Leads efforts to improve the quality and/or minimize process cost. Utilizes data analysis and process modeling to craft appropriate solutions that meet business requirements. Executes on findings by presenting optimization efforts to governance committees for approval. Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework.
+ As a strategic partner, motivates and works with all levels of the organization to ensure that introduction of new processes is smooth and effective and sustains or improve quality of output. Mentors individuals and teams to build capabilities. Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Change Management, Corporate Governance, Data Analytics, Process Efficiencies, Process Improvements, Risk Assessments
**Competencies**
Analytical Thinking, Consulting, Effective Communications, Flexibility and Adaptability, Influencing, Organizational Change Management, Organizational Savvy and Politics, Problem Solving, Project Management
**Work Experience**
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $80,000.00 - $158,400.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 06/18/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
This role is responsible for identifying and solving funeral home and cemetery processing problems related to the performance of business operations. The position supports ongoing SOX compliance, reviews transactional activities, initiates on-demand modeling, and conducts analysis and research.
**JOB RESPONSIBILITIES**
+ Develop meaningful cause and effect analyses, forecast trends, targets and correlation analysis
+ Assists with the development of predictive models for current and new sales and operations initiatives to evaluate drivers and impact; validates and tracks results, creates tools to enable decision making at all levels
+ Assists in creating reports and analysis for monthly reporting and dashboards
+ Compiles and synthesizes data and information in a user friendly format to present to key internal clients/stakeholders
+ Maintains quality control over all models and supporting analysis schedules
+ Provides references for customers by writing documentation
**Minimum** **Requirements**
**Education**
+ Bachelor's degree in Business Administration, Finance or Analytics
**Experience**
+ Three (3) years related work experience
+ Funeral industry experience a plus
**Knowledge, Skills and Abilities**
+ Strong analytical and problem solving skills
+ Project Management knowledge
+ Reporting skills
+ Process improvement skills
+ Working knowledge of financial and general accounting concepts
+ Effective oral and written communication skills
+ Advanced Excel skills
+ Ability to present complex analyses in a clear, concise, simplified manner to stakeholders
**Work Conditions**
**Work Environment**
+ Standard Business attire
**Work Postures**
+ Frequent, continuous periods of time sitting, up 6 hours per day
**Physical Demands**
+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
**Work Hours**
+ Working beyond "standard" hours as the need arises
Postal Code: 77019
Category (Portal Searching): Administration and Clerical
Job Location: US-TX - Houston
Job Profile ID: C00575
Time Type: Part time
Location Name: SCI Corporate Office

Description
As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.
As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals. You may work directly with external equipment vendors, customers, or partners, and you have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control.
Key job responsibilities
- Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.
- Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.
- Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders' dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.
- Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.
- Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors.
- Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.
- Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.
- Efficiently manage change order controls, purchase orders, and invoice validation/approvals.
- Excel at building strong working relationships with internal and external stakeholders across multiple projects.
- Identify and lead process improvement initiatives that improve the Engineering and cross-teams' efficiencies, optimizing the teams' value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.
- Up to 80% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.
Basic Qualifications
- Bachelor's Degree in Industrial Engineering, Mechanical Engineering, or other STEM field
- 4+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation
- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems
- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)
Preferred Qualifications
- Master's degree in Engineering, Operations, Business Administration, or a related STEM field
- Operations Management/Distribution Center experience with direct management or responsibility for material handling, automation, or other technical projects
- Experience with Six Sigma and/or Lean Manufacturing
- Experience with Microsoft Project, Smartsheet programs
- Experience with design and/or implementation automation solutions, such as Conveyors, Sorters, high speed manufacturing and packaging lines, Robotic work cells
- Proven technical leadership for industrial engineering projects or program
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,900/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Overview

At Houston Methodist, the Senior Process Improvement Engineer position is a central member of the Operations and Process Improvement team and plays a key role with strategy execution, continuous performance improvement efforts, and other transformational initiatives, utilizing strategy execution to translate the strategic plan, top level improvement priorities and vision into specific goals and action plans, linking lean initiatives to business KPIs. In addition to performing the duties of the Process Improvement Engineer, this Sr position serves as a coach to local process improvement engineers, hospital unit management and departmental process coaches on A3 problem solving, potential kaizen events, value stream mapping, strategy deployment, and daily management. The Senior Process Improvement Engineer position will coordinate with hospital leadership, directors, managers, physicians, and staff according to business needs and priorities, focusing on high-priority hospital initiatives and targets around finance, access, quality, efficiency and other operational metrics. This position will act as a change agent, transforming leadership behaviors, facilitating process and performance improvement activities throughout the hospital, and serve as an expert on measurement and analysis methods. The Senior Process Improvement Engineer position will collaborate with the System Process Engineering team to develop and adopt best practices/processes. This position develops, provides, and conducts hospital-wide training related to the Houston Methodist Business System and collaborates with the System Process Engineering team to develop and adopt best practices/processes and trainings.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Provides Houston Methodist Business System process improvement and tool training throughout the hospital. Organizes multidisciplinary groups that work collaboratively to solve problems, improve processes, and integrate services with other departments. Develops effective communication methods to keep staff and others informed about the hospital and department's improvement/(re)design activities.

• Coaches hospital leadership, process owners, directors/managers, and staff in the use of all Houston Methodist Business System elements and leader standard work. Acts as a coach to local process improvement engineers, hospital unit management and departmental process coaches on A3 problem solving, potential kaizen events, value stream mapping, strategy deployment, and daily management.

• Models for staff, at all times, effective verbal, non-verbal and written communication. Initiates contributions towards improvement of department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Develops, provides, and conducts hospital-wide training related to the Houston Methodist Business System and collaborates with the System Process Engineering team to develop and adopt best practices/processes and trainings. Instills a problem-solving and continuous improvement culture across the hospital consistent with our shared governance principles and the constant pursuit of high process reliability.

• Coaches and mentors, team members and process owners to utilize a defined problem-solving process improvement methodology that analyzes and interprets data for decision-making. Develops staff by assisting them in identifying goals and process improvement opportunities and supports leadership and staff with implementing process changes.

• Leads teams independently as assigned. Assists with interdisciplinary team leadership/facilitation and change management within targeted service areas.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Establishes clinical standard work instructions during Kaizen/problem-solving-related activities. Works with accreditation and quality leaders to validate that all clinical procedures standard work instructions that guide and support patient care treatments and services are in alignment with quality and safety requirements.

• Supports reporting requests and data management/analysis functions to maximize outcomes while complying with all physician privileges, patient confidentiality, and HIPAA constraints.

• Independently performs hospital and departmental workflow assessments/evaluations to identify improvement opportunities and determine data sets for evaluation/verification. Evaluates and provides input on the effectiveness of performance improvement initiatives and daily management activities.

• Represents operations/process engineering at various local and system committees to provide updates on improvements and Houston Methodist Business System activities. Assists local internal communications to provide compelling communication to employees regarding improvements and performance.

FINANCE ESSENTIAL FUNCTIONS

• Drives efficiencies and quality improvements, recognizing current and future resource limitations and needs. Identifies strategies and opportunities for financial efficiency and improvement of operations. Participates in cost reduction efforts through analysis of data.

• Documents data sources and organizes and synthesizes results into audience-appropriate reports and presentations. Meets or exceeds all timelines for completion.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Utilizes strategy execution to translate the strategic plan, top level improvement priorities and vision into specific goals and action plans, linking lean initiatives to business KPIs. Provides compelling communication to executives throughout the hospital and makes the business case for change related to Kaizen/Lean activities.

• Provides recommendations and support to develop thorough action plans related to hospital top-level improvement priorities.

• Utilizes technical skills necessary to analyze current processes and understand the hospital's business system and strategy. Independently identify clinical and business system requirements through process and workflow analysis.

• Identifies and assumes responsibility of own learning needs through self-awareness and feedback and seeks continuing education opportunities to meet those needs. Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

• Bachelor's degree in industrial engineering, process engineering, applied sciences, or related field OR in healthcare/business administration plus Lean management or Six Sigma Green Belt certification

• Master's degree in industrial engineering, process engineering, applied sciences or related field preferred

WORK EXPERIENCE

• Seven years of experience in quality engineering/process improvement or related field; may consider Houston Methodist employee with six years of experience in quality engineering/process improvement or related field

• Three years of experience in a healthcare environment preferred

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Demonstrates ability to design and lead organizational transformation - a blend of change management, coaching, and lean methodology

• Possesses effective change management skills and demonstrate the ability to motivate multi-disciplinary, cross-functional teams effectively in leading change and achieving results

• Demonstrates strong interpersonal skills (e.g., relationship management, appreciative inquiry, team building, and oral/written communication)

• Strong ability to problem-solve within a team environment, and generate commitment and enthusiasm towards shared strategic initiative goals

• Demonstrates the ability to lead teams through informal (versus positional) authority, and coach and develop others to ¿take the reins¿

• Strong leadership skills, especially in leading and motivating multi-disciplinary, cross-functional teams effectively, both in terms of leading change and achieving results

• Demonstrates fundamental Lean skills (e.g., root cause problem solving, value stream mapping, A3 development) in order to understand challenges and identify process waste

• Demonstrates ability to function at a high level of self-direction

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Company Profile

Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms, and more than 2,100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program®. Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.

**Job Description**
**Job Summary**
Leads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement methodology and in the implementation of a business process improvement capability.
**Knowledge/Skills/Abilities**
- Defines program scope, establish approach for implementation and maintains program infrastructure
- Develop a method for assessing program effectiveness and a cadence for assessing and adjusting
- Develop approach for communication organizationally about the program
- Determine program support needs
- Gains agreement on process improvement opportunities to be undertaken and assists in the prioritization of approved initiatives/projects.
- Keeps abreast of current trends impacting Lean concepts/methodologies/tools to ensure that best practices are utilized in process improvement efforts.
- Coordinates and collaborates with Molina enterprise Operational Excellence team and health plan Operational Excellence teams
- Ensures appropriate alignment within the program with organizational Operational Excellence programs
- Manages the portfolio of projects, educational programs and coaching plan for the organization
- Develop managers and staff in lean principles, methodology and application through individual coaching, education and projects
- Explains and applies accepted methodologies (i.e. identify desired outcomes, analyze current processes/problems, collect/analyze relevant data, uncover root causes, develop performance/process improvement plan and implementation tactics, test recommendation and assess results.)
- Establish and maintain an education and coaching approach for all levels of staff. Continuously evaluates training and coaching needs of the organization as it relates to process improvement. Develops and maintains the necessary curriculum and supporting materials to education staff and leaders.
- Facilitates Lean improvement workshops in partnership with managers; develops and delivers presentations/education to mentor/coach various key leadership and management staff to promote awareness, understanding, acceptance and engagement of Lean concepts, methodologies and tools.
**Job Qualifications**
**Required Education**
Bachelor's degree required in a related field (Business Administration, Healthcare, Engineering, etc.)
**Required Experience**
- 8 years' experience in healthcare
- 4 years of management level experience
- Understanding of all areas of health plan operations: claims processing, customer service/call center, provider contracting, benefit design and configuration, product development, membership accounting and enrollment, operational systems, provider contracting, authorizations/referrals, utilization management.
- Understands key revenue levers and cost drivers of business processes.
- Understands critical success factors for the industry.
- Experience designing and delivering solutions related to operational improvement functions.
- Strong leadership qualities and ability to get results.
**Preferred Education**
Graduate Degree
**Preferred Experience**
- 6 years of healthcare related process improvement experience with demonstrable successes in application of Lean/Six-Sigma
- 10 years of process improvement experience
**Preferred License, Certification, Association**
LEAN certification and/or Lean Six Sigma Black Belt
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $107,028 - $250,446 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

At Houston Methodist, the Senior Process Improvement Engineer position is a central member of the Operations and Process Improvement team and plays a key role with strategy execution, continuous performance improvement efforts, and other transformational initiatives, utilizing strategy execution to translate the strategic plan, top level improvement priorities and vision into specific goals and action plans, linking lean initiatives to business KPIs. In addition to performing the duties of the Process Improvement Engineer, this Sr position serves as a coach to local process improvement engineers, hospital unit management and departmental process coaches on A3 problem solving, potential kaizen events, value stream mapping, strategy deployment, and daily management. The Senior Process Improvement Engineer position will coordinate with hospital leadership, directors, managers, physicians, and staff according to business needs and priorities, focusing on high-priority hospital initiatives and targets around finance, access, quality, efficiency and other operational metrics. This position will act as a change agent, transforming leadership behaviors, facilitating process and performance improvement activities throughout the hospital, and serve as an expert on measurement and analysis methods. The Senior Process Improvement Engineer position will collaborate with the System Process Engineering team to develop and adopt best practices/processes. This position develops, provides, and conducts hospital-wide training related to the Houston Methodist Business System and collaborates with the System Process Engineering team to develop and adopt best practices/processes and trainings.
**PEOPLE ESSENTIAL FUNCTIONS**
+ Provides Houston Methodist Business System process improvement and tool training throughout the hospital. Organizes multidisciplinary groups that work collaboratively to solve problems, improve processes, and integrate services with other departments. Develops effective communication methods to keep staff and others informed about the hospital and department's improvement/(re)design activities.
+ Coaches hospital leadership, process owners, directors/managers, and staff in the use of all Houston Methodist Business System elements and leader standard work. Acts as a coach to local process improvement engineers, hospital unit management and departmental process coaches on A3 problem solving, potential kaizen events, value stream mapping, strategy deployment, and daily management.
+ Models for staff, at all times, effective verbal, non-verbal and written communication. Initiates contributions towards improvement of department scores for employee engagement.
**SERVICE ESSENTIAL FUNCTIONS**
+ Develops, provides, and conducts hospital-wide training related to the Houston Methodist Business System and collaborates with the System Process Engineering team to develop and adopt best practices/processes and trainings. Instills a problem-solving and continuous improvement culture across the hospital consistent with our shared governance principles and the constant pursuit of high process reliability.
+ Coaches and mentors, team members and process owners to utilize a defined problem-solving process improvement methodology that analyzes and interprets data for decision-making. Develops staff by assisting them in identifying goals and process improvement opportunities and supports leadership and staff with implementing process changes.
+ Leads teams independently as assigned. Assists with interdisciplinary team leadership/facilitation and change management within targeted service areas.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
+ Establishes clinical standard work instructions during Kaizen/problem-solving-related activities. Works with accreditation and quality leaders to validate that all clinical procedures standard work instructions that guide and support patient care treatments and services are in alignment with quality and safety requirements.
+ Supports reporting requests and data management/analysis functions to maximize outcomes while complying with all physician privileges, patient confidentiality, and HIPAA constraints.
+ Independently performs hospital and departmental workflow assessments/evaluations to identify improvement opportunities and determine data sets for evaluation/verification. Evaluates and provides input on the effectiveness of performance improvement initiatives and daily management activities.
+ Represents operations/process engineering at various local and system committees to provide updates on improvements and Houston Methodist Business System activities. Assists local internal communications to provide compelling communication to employees regarding improvements and performance.
**FINANCE ESSENTIAL FUNCTIONS**
+ Drives efficiencies and quality improvements, recognizing current and future resource limitations and needs. Identifies strategies and opportunities for financial efficiency and improvement of operations. Participates in cost reduction efforts through analysis of data.
+ Documents data sources and organizes and synthesizes results into audience-appropriate reports and presentations. Meets or exceeds all timelines for completion.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
+ Utilizes strategy execution to translate the strategic plan, top level improvement priorities and vision into specific goals and action plans, linking lean initiatives to business KPIs. Provides compelling communication to executives throughout the hospital and makes the business case for change related to Kaizen/Lean activities.
+ Provides recommendations and support to develop thorough action plans related to hospital top-level improvement priorities.
+ Utilizes technical skills necessary to analyze current processes and understand the hospital's business system and strategy. Independently identify clinical and business system requirements through process and workflow analysis.
+ Identifies and assumes responsibility of own learning needs through self-awareness and feedback and seeks continuing education opportunities to meet those needs. Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
+ Bachelor's degree in industrial engineering, process engineering, applied sciences, or related field OR in healthcare/business administration plus Lean management or Six Sigma Green Belt certification
+ Master's degree in industrial engineering, process engineering, applied sciences or related field preferred
**WORK EXPERIENCE**
+ Seven years of experience in quality engineering/process improvement or related field; may consider Houston Methodist employee with six years of experience in quality engineering/process improvement or related field
+ Three years of experience in a healthcare environment preferred
**LICENSES AND CERTIFICATIONS - REQUIRED**
+ N/A
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
+ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
+ Demonstrates ability to design and lead organizational transformation - a blend of change management, coaching, and lean methodology
+ Possesses effective change management skills and demonstrate the ability to motivate multi-disciplinary, cross-functional teams effectively in leading change and achieving results
+ Demonstrates strong interpersonal skills (e.g., relationship management, appreciative inquiry, team building, and oral/written communication)
+ Strong ability to problem-solve within a team environment, and generate commitment and enthusiasm towards shared strategic initiative goals
+ Demonstrates the ability to lead teams through informal (versus positional) authority, and coach and develop others to ¿take the reins¿
+ Strong leadership skills, especially in leading and motivating multi-disciplinary, cross-functional teams effectively, both in terms of leading change and achieving results
+ Demonstrates fundamental Lean skills (e.g., root cause problem solving, value stream mapping, A3 development) in order to understand challenges and identify process waste
+ Demonstrates ability to function at a high level of self-direction
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
+ Uniform No
+ Scrubs No
+ Business professional Yes
+ Other (department approved) No
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
+ On Call* No
**TRAVEL***
_**Travel specifications may vary by department**_
+ May require travel within the Houston Metropolitan area No
+ May require travel outside Houston Metropolitan area No
**Company Profile:**
Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine.
Houston Methodist is an Equal Opportunity Employer.

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE
**Shop Location - Houston, TX**
**Mid Shift - Tuesday - Friday, 12 noon - 8:00pm and Friday, 7:00am - 3:30pm**
**Salary - Paid Weekly!**
**Summary**
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background. **_We allow you to carve out your own career path and promote from within_** , based on performance. The ideal path of progression in this role is an Ops Supervisor.
If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation ( " by _Women in Trucking,_ one of _Fortune Magazine_ 's "World's Most Admired Companies ( ", & one of "Reader's Choice Excellence Awards ( " by _Inbound Logistics._ What about our green initiative? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award ( "
Here is from people that work here!
is Ryder:
Functions**
+ Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
+ Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
+ Partner with Sales staff on customer calls for new business and increased customer satisfaction.
+ Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
+ Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
+ Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
.
**Additional Responsibilities**
+ Relocation within the business unit at the conclusion of the training program is required.
+ Performs other duties as assigned.
**Skills and Abilities**
+ Detail oriented with excellent follow-up practices.
+ Strong verbal and written communication skills.
+ Instills commitment to organizational goals.
+ Capable of multi-tasking, highly organized, with excellent time management skills.
+ Able to prioritize work.
+ Flexibility to operate and self-driven to excel in a fast-paced environment.
+ Strong mechanical skills.
+ Effective interpersonal skills.
+ Excellent influencing skills.
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
+ Ability to work independently and as a member of a team.
+ Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.
+ Basic understanding of Business Finance, controls and metrics beginner required.
**Qualifications**
+ Bachelor's degree required.
+ One (1) year or more customer service with issues resolution experience preferred.
**DOT Regulated:** No
**#LI-post #INDexempt #FB**
#LI-JJ
**Job Category:** Operations and Support
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$55,000
Maximum Pay Range:
$55,000
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd

There is never a typical day at Accenture, but that is why we love it here! This is an extraordinary opportunity to build a rewarding career at Accenture Operations. Working in highly collaborative teams for world-leading clients, we will nurture your talent in an inclusive culture that values diversity.
Whatever you are passionate about, make the most of it in a career with Accenture. Whether you are a strategic thinker, a digital innovator, a tech wizard, or a business problem solver, you will find an exciting career path on the cutting edge. We would love to get to know your unique blend of talents and help you explore and grow them further.
Who are we?
Ask anyone who works here.the people make Accenture what it is. Our people are committed to giving their very best every day and doing what's right for our people and clients. At Accenture, we drive digital transformation at some of the biggest organizations across the world. We're at the forefront of leveraging data and AI technology innovations, alongside our expert business specialists and advanced operations hubs, to drive large-scale operational transformations for our clients.
Accenture is already recognized as a market innovator in the space of Sales Operations business. We help organizations transform and operate their complex global operations. Our strategic managed services for Sales Operations business provide access talent and expertise, improved ways of working, and better business outcomes.
We are currently looking for a Sales Practitioner, to support sales origination and increase successful deal closure.
Work you will do:
+ Act as domain strategist in driving overall Origination
+ Provide Subject Matter expertise through Sales cycle for Sales Operations services and execution
+ Work with Song GTM team and Song Practitioners to ensure the scaled services for Sales Operations are always considered when a deal is originated
+ Create a trusted relationship with the client and understand and capture the client situation and challenges.
+ Animate client workshops on value identification and solutioning.
+ Build a compelling story with clients for how Accenture will partner with them to achieve the value they desire.
+ As an active member of the pre-sales ecosystem, develop a winning value proposition maximizing the benefits of managed services engagement model. Keep elevating our managed services value proposition for Sales Operations services.
+ Influence strategic direction for the type of opportunities to pursue and the appropriate approach to use for each.
+ Support Solutioning, Value Architecture, Deal Structuring, TVE, pricing and contracting
Primary Performance Measures:
+ Gaining recognition for domain expertise and earning endorsements from sales and account teams
+ Development of a qualified pipeline and personal impact on key wins
+ Support RFP processes in the Sales Operations area, from beginning to contract signature.
You get your energy from:
+ Building trust-based relationships
+ Passion for business development
+ Collaborating across diverse groups
+ Working in a fast-paced, quickly evolving environment
+ Interacting with clients to understand their issues and provide solutions.
What is in it for you:
Joining us means leading the transformation to Sales Operations through cutting-edge, technology-driven solutions. At Accenture, we are committed to excellence, innovation, and fostering a culture of collaboration and continuous improvement. Be part of our mission to make a significant impact in the digital age.
+ Career progression by deepening sales skills and/or developing new related skills, growing into more complex sales roles
+ Opportunity to travel (up to 50%)
+ Mentoring and coaching that help you realize your career goals
+ Flexible work arrangements for maintaining work-life balance
+ Well-being programs that boosts your overall well-being, energy and ability to work in a sustainable way
+ Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work, as well as Inclusion & Diversity networks
At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!
Basic Qualifications
+ Minimum of 8 years experience in delivery of large-scale Business development for BPO/Operations in Sales Operations
+ Minimum of 8 years experience in B2B and/or B2B2C Sales Operations functions (incl services such as seller support, deal & pursuit management, contract management, order management, incentive compensation management, and/or sales performance analytics)
Preferred Qualifications
+ Managed Services solutioning
+ Consultative selling
+ Client Relationship Development
+ Commercial & pricing acumen
+ Customer Insight
+ Industry Insight- experience in a minimum of 1-2 industries
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $132,500 to $71,000
Colorado 132,500 to 234,100
District of Columbia 141,100 to 249,300
Illinois 122,700 to 234,100
Minnesota 132,500 to 234,100
Maryland 132,500 to 234,100
New York/New Jersey 122,700 to 271,000
Washington 141,100 to 249,300
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here ( Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement ( .
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 ( , send us an email ( or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.