750 Operations jobs in Los Angeles

Process Improvement Director Location : Ideal candidates will be able to report to our Pulse Point location at 21215 Burbank Blvd., Woodland Hills, CA 91367. Work Hours: Monday to Friday, 8:00 am to 5:00 pm The Process Improvement Director will be responsible for identifying opportunities for improvement, developing and implementing best practice and continuous improvement initiatives for a business unit. How you will make an impact : Generate process improvements that bring about measurable improvement in quality and/or efficiency. Contribute to achieving the department's objectives by serving as key contact for researching and implementing solutions and tools for new systems and other key operational improvements and providing guidance to leads, process experts, associates, and/or managers on process improvement issues. Represent the department on process improvement teams, special projects, and implementation of new process improvement initiatives such as Paper Claims Oversight Processes, Accumulate error reconciliation Processes, ServiceConnect Integration, and PG tracking and reporting. Conduct discovery and implement process improvement initiatives within the department. Interview leads within the team and identify process improvement opportunities. Establish the process improvement framework and provide pharmacy claims, Accums, and new client implementation business domain expertise to guide the team in implementing relevant initiatives. Lead the training of associates when new processes or procedures are implemented. Establish capacity models and dashboards to track efficiency of claims processing units. Develop regular cadence with vendor partners to ensure lessons learned are reviewed and incorporated for areas such as claims, member data transition, user access provisioning, data interfaces, and other claims business operation functions. Generate dashboard and reports for management on process improvements and tracking the savings established from the improvements. Manage and maintain SharePoint and MS Teams applications for the organization including workflow management. Develop and manage tableau reports for the department. Perform the role of the automation lead by developing business process automation initiatives for PBM (Pharmacy Benefit Management) Operations Functions. Collaborate with cross-functional teams in the identification, research, and implementation of process improvements. Lead projects of significant scope. Manage internal and external process improvement projects with team members who work across regional and enterprise-wide organizational structures and with external parties (providers and trade organizations) to formulate consensus on improvements and to implement internal and external systems, policies, and procedures. Minimum Requirements: Bachelor’s degree in Information Technology, Computer Science, Electronics Engineering, or a related field. Five (5) years of Information Technology (IT) experience, or related. Five (5) years of required IT, or related experience must include: Five (5) years of experience with integrating SQL scripts and SQL queries into Python for complex data analysis and process automation. Five (5) years of experience with designing user-friendly GUI tools and applications using Python to automate business processes. Five (5) years of experience with authoring business requirements and use cases. Five (5) years of experience with developing acceptance testing strategies and executing both manual and automated user acceptance testing. Five (5) years of experience with working with a suite of mainframe applications and developing automation tools within a mainframe environment. Four (4) years of experience with developing automation tools for web scraping and processing online forms, implementing complex business requirements with Python and Selenium. Three (3) years of experience performing advanced data analysis on pharmacy and medical claims, accumulators, and benefits data using Python-based data science tools. Two (2) years of experience with data visualization, creating charts, graphs, maps, dashboards, and narratives for business decision-making using Python and Tableau. Salary: $151,694 - $152,694 per year Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. #J-18808-Ljbffr

Join to apply for the Sr. Process Improvement Specialist role at Bachem Continue with Google Continue with Google 2 months ago Be among the first 25 applicants Join to apply for the Sr. Process Improvement Specialist role at Bachem Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google A Brief Overview The Sr. Process Improvement Specialist is responsible for the collection, statistical analysis and visualization of production data to support the manufacturing team in increasing process performance, robustness and efficiency. The Specialist will identify and apply appropriate analytical techniques to gather data, identify areas of improvement and recommend necessary process controls or other actions to increase process efficiency. They will be working as an individual contributor while reporting to the production department and coordinating with other involved functional areas as well as other sites if necessary. The Specialist will work as the key user of SAP for Production and Production related activities. The Specialist will have a significant impact on manufacturing strategies and in the assessment of the product portfolio. A Brief Overview The Sr. Process Improvement Specialist is responsible for the collection, statistical analysis and visualization of production data to support the manufacturing team in increasing process performance, robustness and efficiency. The Specialist will identify and apply appropriate analytical techniques to gather data, identify areas of improvement and recommend necessary process controls or other actions to increase process efficiency. They will be working as an individual contributor while reporting to the production department and coordinating with other involved functional areas as well as other sites if necessary. The Specialist will work as the key user of SAP for Production and Production related activities. The Specialist will have a significant impact on manufacturing strategies and in the assessment of the product portfolio. What You Will Do Analyzing selected manufacturing processes, identifying and applying appropriate analytical techniques to gather data, identify areas of improvement, and recommending necessary process controls or other actions to increase process efficiency Generate Key Performance Indicators to provide a focus for strategic and operational improvements Report to department leadership on process performance of ongoing manufacturing projects. Lead efforts to develop standard data acquisition processes that can be applied to all projects, managing multiple time sensitive projects to deliver targeted outcomes, involvement in planning long-term or short-term business objectives and organizing departmental efforts to identify, prioritize, and assessing the impact of process parameters of ongoing manufacturing and training other team members to perform data analysis Organizing departmental efforts to identify, prioritize and assess the impact of process parameters of ongoing manufacturing, identifying causes of variability in multi-stage production processes utilizing process maps to illustrate manufacturing processes flow and defining quality metrics to illustrate the impact of process improvement to customers Define quality metrics to illustrate the impact of process improvement to customers, utilizing trend analysis to identify opportunities for improvement in manufacturing processes. Manage and monitor Continuous Process Verification programs. Present findings to stakeholders using PowerPoint, graphs, charts, etc. Draft and review MBPRs, SOPs, deviations, investigations, and other technical documents, tracking CAPAs related to the manufacturing department to ensure that commitments are met within established timelines Ensure compliance with the Bachem Quality Management systemand with cGMP guidelines. Assist managers schedule, enter data using planning systems and coordinate production activities. Qualifications Bachelor's Degree BA/BS in Business, Chemistry, Operations Management, Pharmacology or related field Master's Degree in Business Administration, Computer Science, Information Systems, Management Information Systems or related field (preferred) SAP knowledge and experience of SAP transactions and troubleshooting 4-6 years Exposure to reporting tools or other higher levels of statistical software (preferred) 4-6 years Process improvement or operations experience Previous manufacturing experience, preferably in the pharmaceutical industry Experience working in a cGMP environment (preferred) Experience with statistical analysis applied to pharmaceutical manufacturing (preferred) Excellent verbal, written communication and presentation skills Excellent organizational skills Detail oriented with the ability to troubleshoot and resolve technical and analytical problems. Strong understanding of interdependencies with cross-functional stakeholders and business implications of decisions Positive and determined attitude with the ability to communicate in a proactive and solution-focused manner; keep management informed of potential issues Ability to work independently and manage one’s time Exposure to statistical reporting tools including minitab, adonis and Power bi Base Salary Range: $81,260 - $11,732 Placement of new hires in this wage range is based on several factors including education, skill sets, experience, and training. Total Rewards We offer all Team Members a total rewards package including competitive pay, annual performance bonus, a generous benefit package with comprehensive Medical/Dental/Vision coverage, 401(k) plan with employer contribution, and paid vacation, personal and sick days. Corporate Social Responsibility Bachem takes responsibility for future generations by a careful handling of resources and avoiding environmental risks. We continually improve our ecological performance and develop and implement new approaches for enhancing employees’ environmental awareness. EcoVadis has awarded Bachem Gold Medal status in their assessment of Bachem. Bachem Americas is an Equal Opportunity Employer As an equal opportunity employer, we celebrate the diversity of our team and are committed to building an inclusive workplace where individuals are hired and advanced based on merit, skills, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Pharmaceutical Manufacturing and Biotechnology Research Referrals increase your chances of interviewing at Bachem by 2x Sign in to set job alerts for “Process Improvement Specialist” roles. Continue with Google Continue with Google Continue with Google Continue with Google West Rancho Dominguez, CA $85,00 - 100,000 2 weeks ago Associate Specialist, Business Operations Commerce, CA 68,640 - 85,800 2 weeks ago Paramount, CA 85,000 - 100,000 5 days ago Santa Fe Springs, CA 83,000.00 - 139,000.00 1 week ago Downey, CA 9,520.00 - 11,793.00 1 week ago Downey, CA 9,520.00 - 11,793.00 1 week ago HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST Glendale, CA 90,000.00 - 100,000.00 1 week ago Malibu, CA 99,705.00 - 124,683.00 17 hours ago Los Angeles, CA 120,000 - 140,000 3 weeks ago Principal/Supply Chain Subcontract Specialist - R10194772 Senior Revenue Integrity Specialist - Clinical Rev Integrity - Full Time 8 Hour Days (REMOTE) (Exempt) (Non-Union) Alhambra, CA 81,120 - 133,010 1 year ago Workforce Excellence Specialist, National Tax Operations Los Angeles, CA 75,000 - 90,000 19 hours ago Transplant Coordinator II - Heart Acquisition - Full Time 8 Hour Days (Exempt) (Union) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

• Analyzing selected manufacturing processes, identifying and applying appropriate analytical techniques to gather data, identify areas of improvement, and recommending necessary process controls or other actions to increase process efficiency
• Generate Key Performance Indicators to provide a focus for strategic and operational improvements Report to department leadership on process performance of ongoing manufacturing projects.
• Lead efforts to develop standard data acquisition processes that can be applied to all projects, managing multiple time sensitive projects to deliver targeted outcomes, involvement in planning long-term or short-term business objectives and organizing departmental efforts to identify, prioritize, and assessing the impact of process parameters of ongoing manufacturing and training other team members to perform data analysis
• Organizing departmental efforts to identify, prioritize and assess the impact of process parameters of ongoing manufacturing, identifying causes of variability in multi-stage production processes utilizing process maps to illustrate manufacturing processes flow and defining quality metrics to illustrate the impact of process improvement to customers
• Define quality metrics to illustrate the impact of process improvement to customers, utilizing trend analysis to identify opportunities for improvement in manufacturing processes. Manage and monitor Continuous Process Verification programs. Present findings to stakeholders using PowerPoint, graphs, charts, etc.
• Draft and review MBPRs, SOPs, deviations, investigations, and other technical documents, tracking CAPAs related to the manufacturing department to ensure that commitments are met within established timelines
• Ensure compliance with the Bachem Quality Management systemand with cGMP guidelines.
• Assist managers schedule, enter data using planning systems and coordinate production activities.

• Bachelor's Degree BA/BS in Business, Chemistry, Operations Management, Pharmacology or related field
• Master's Degree in Business Administration, Computer Science, Information Systems, Management Information Systems or related field (preferred)
• SAP knowledge and experience of SAP transactions and troubleshooting
• 4-6 years Exposure to reporting tools or other higher levels of statistical software (preferred)
• 4-6 years Process improvement or operations experience
• Previous manufacturing experience, preferably in the pharmaceutical industry
• Experience working in a cGMP environment (preferred)
• Experience with statistical analysis applied to pharmaceutical manufacturing (preferred)
• Excellent verbal, written communication and presentation skills
• Excellent organizational skills
• Detail oriented with the ability to troubleshoot and resolve technical and analytical problems.
• Strong understanding of interdependencies with cross-functional stakeholders and business implications of decisions
• Positive and determined attitude with the ability to communicate in a proactive and solution-focused manner; keep management informed of potential issues
• Ability to work independently and manage one's time
• Exposure to statistical reporting tools including minitab, adonis and Power bi

Description We are seeking a Business Analyst to support the operations of an Enterprise Project Management Office (EPMO) within a large healthcare environment. This is a business operations-focused role and is not a traditional project coordinator or direct project execution role. The ideal candidate will have experience supporting PMO tools and processes, reporting and data analysis, and cross-functional collaboration. Responsibilities: Act as SME for Demand and Project modules within ServiceNow^Create and manage reports using ServiceNow and Power BI^erform complex data analysis using Excel and other tools Develop and maintain departmental templates (Word, Excel, PowerPoint) Document process flows and operational procedures Maintain content on departmental SharePoint sites

Join to apply for the Business Operations Team Lead role at American Honda Motor Company, Inc. 1 week ago Be among the first 25 applicants Join to apply for the Business Operations Team Lead role at American Honda Motor Company, Inc. What Makes a Honda, Is Who Makes a Honda Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda’s, we want you to join our team to Bring the Future! Job Purpose The Digital Services Development (DSD) Division is tasked with navigating the strategy and execution for Honda's current & future digital services. The team will focus on building and sustaining Honda's competitiveness in the marketplace by developing digital services, features, products, and services with a sharp focus on customer experience. The team holds responsibility for customer value, competitiveness, development, and profitability of these services for Honda in North America. We are seeking a passionate and experienced Team Lead for Business Operations. This position is instrumental in managing the daily operations of the business team and driving initiatives to enhance efficiency. This role leads a team focused on subscription account management and financial analysis that support digital services (connected vehicles) and public charging. Also, this position defines and implements policies, procedures, and best practices as it relates to the business operations and financial management supported by the Division. Key Accountabilities Operations Leadership Lead the planning and execution of business operations strategies to support the delivery and growth of digital service Manage team to deliver in-market business operation Institutionalize new processes and tools, upgrade analysis skills, and manage the full development process through hand-off to operations. Leverage digital tools and data to drive automation, streamline workflows, and enhance service delivery Focus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on time. Financial Operations And Management Focus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on time Understands various business lines, ensures compliance with agreements, and conducts detailed financial analyses to identify risks and opportunities. Recommend actions to ensure profitability and cost-efficiency. Achieve the Division goals for gross profit plan. People Leader and Cross-Functional Collaboration Manage, lead, and refine Business Operations for Division Enable team efficiencies working closely with cross functional teams including Business Planning, Product Management, Finance, Product Support, and Customer Support. Foster associate development and long-term capability by teaching, coaching, and mentoring. Deliver consistent and effective individual performance management. Ensure the team is motivated, engaged, and inspired to achieve goals and objectives Collaborate with Department Leads and the extended management team to provide input for the direction and vision of AHM CX Business Unit, Division, Department, and Unit. Contribute ideas and formulate the details on executing Division, Department, and Unit strategies to sustain and operate high-quality digital services operations. Budget Planning Lead and direct internal stakeholders to plan and develop budget forecasting digital services programs for monthly, quarterly, midterm and annual business meetings / submissions Act as the leader to consolidate and validate these plans for submission to executive management. Qualifications, Experience, And Skills Bachelor’s degree is required, ideally with a major in Business, Finance, or related field or equivalent work experience MBA preferred. 8+ years of experience in a business operation, business planning, finance role. 3+ years of experience building and managing a team. Financial Acumen: Strong understanding of financial operations. Self-Driven: Ability to work independently and respond rapidly in a fast-changing environment. Results Oriented: High level of attention to detail while maintaining vision of larger business objectives and meeting company goals. Bias For Action: Strong sense of product / domain ownership and bias for action. Financial Literacy: Interpret financial data, evaluate ROI, and make informed decisions. PC Proficiency: MS Office. Presentation Skills: Deliver compelling presentations to executives, internal teams, and clients. Workstyle 95% - Normal office conditions – desk job with laptop, meetings, conference calls 5% - Travel – Japan, conferences, partner offices as required. 100% - Joy of Creating What differentiates Honda and make us an employer of choice? Total Rewards Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development Programs Additional Offerings Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Free Drinks Onsite Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at American Honda Motor Company, Inc. by 2x Sign in to set job alerts for “Operations Team Lead” roles. 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Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda's, we want you to join our team to Bring the Future!

The Digital Services Development (DSD) Division is tasked with navigating the strategy and execution for Honda's current & future digital services. The team will focus on building and sustaining Honda's competitiveness in the marketplace by developing digital services, features, products, and services with a sharp focus on customer experience. The team holds responsibility for customer value, competitiveness, development, and profitability of these services for Honda in North America.

We are seeking a passionate and experienced Team Lead for Business Operations. This position is instrumental in managing the daily operations of the business team and driving initiatives to enhance efficiency. This role leads a team focused on subscription account management and financial analysis that support digital services (connected vehicles) and public charging. Also, this position defines and implements policies, procedures, and best practices as it relates to the business operations and financial management supported by the Division.

Operations Leadership

• Lead the planning and execution of business operations strategies to support the delivery and growth of digital service
• Manage team to deliver in-market business operation
• Institutionalize new processes and tools, upgrade analysis skills, and manage the full development process through hand-off to operations.
• Leverage digital tools and data to drive automation, streamline workflows, and enhance service delivery
• Focus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on time.

Financial Operations and Management:

• Focus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on time
• Understands various business lines, ensures compliance with agreements, and conducts detailed financial analyses to identify risks and opportunities.
• Recommend actions to ensure profitability and cost-efficiency.
• Achieve the Division goals for gross profit plan.

People Leader and Cross-Functional Collaboration

• Manage, lead, and refine Business Operations for Division
• Enable team efficiencies working closely with cross functional teams including Business Planning, Product Management, Finance, Product Support, and Customer Support.
• Foster associate development and long-term capability by teaching, coaching, and mentoring. Deliver consistent and effective individual performance management. Ensure the team is motivated, engaged, and inspired to achieve goals and objectives
• Collaborate with Department Leads and the extended management team to provide input for the direction and vision of AHM CX Business Unit, Division, Department, and Unit. Contribute ideas and formulate the details on executing Division, Department, and Unit strategies to sustain and operate high-quality digital services operations.

Budget Planning:

• Lead and direct internal stakeholders to plan and develop budget forecasting digital services programs for monthly, quarterly, midterm and annual business meetings / submissions
• Act as the leader to consolidate and validate these plans for submission to executive management.

• Bachelor's degree is required, ideally with a major in Business, Finance, or related field or equivalent work experience
• MBA preferred.
• 8+ years of experience in a business operation, business planning, finance role.
• 3+ years of experience building and managing a team.
• Financial Acumen: Strong understanding of financial operations.
• Self-Driven: Ability to work independently and respond rapidly in a fast-changing environment.
• Results Oriented: High level of attention to detail while maintaining vision of larger business objectives and meeting company goals.
• Bias For Action: Strong sense of product / domain ownership and bias for action.
• Financial Literacy: Interpret financial data, evaluate ROI, and make informed decisions.
• PC Proficiency: MS Office.
• Presentation Skills: Deliver compelling presentations to executives, internal teams, and clients.

• 95% - Normal office conditions - desk job with laptop, meetings, conference calls
• 5% - Travel - Japan, conferences, partner offices as required.
• 100% - Joy of Creating

What differentiates Honda and make us an employer of choice?

Total Rewards:

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Regional Bonus (when applicable)
• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth:

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development Programs

Additional Offerings :

• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Tuition Assistance & Student Loan Repayment
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs
• Free Drinks Onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda's, we want you to join our team to Bring the Future!

The Digital Services Development (DSD) Division is tasked with navigating the strategy and execution for Honda's current & future digital services. The team will focus on building and sustaining Honda's competitiveness in the marketplace by developing digital services, features, products, and services with a sharp focus on customer experience. The team holds responsibility for customer value, competitiveness, development, and profitability of these services for Honda in North America.

We are seeking a passionate and experienced Team Lead for Business Operations. This position is instrumental in managing the daily operations of the business team and driving initiatives to enhance efficiency. This role leads a team focused on subscription account management and financial analysis that support digital services (connected vehicles) and public charging. Also, this position defines and implements policies, procedures, and best practices as it relates to the business operations and financial management supported by the Division.

Operations Leadership

• Lead the planning and execution of business operations strategies to support the delivery and growth of digital service
• Manage team to deliver in-market business operation
• Institutionalize new processes and tools, upgrade analysis skills, and manage the full development process through hand-off to operations.
• Leverage digital tools and data to drive automation, streamline workflows, and enhance service delivery
• Focus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on time.

Financial Operations and Management:

• Focus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on time
• Understands various business lines, ensures compliance with agreements, and conducts detailed financial analyses to identify risks and opportunities.
• Recommend actions to ensure profitability and cost-efficiency.
• Achieve the Division goals for gross profit plan.

People Leader and Cross-Functional Collaboration

• Manage, lead, and refine Business Operations for Division
• Enable team efficiencies working closely with cross functional teams including Business Planning, Product Management, Finance, Product Support, and Customer Support.
• Foster associate development and long-term capability by teaching, coaching, and mentoring. Deliver consistent and effective individual performance management. Ensure the team is motivated, engaged, and inspired to achieve goals and objectives
• Collaborate with Department Leads and the extended management team to provide input for the direction and vision of AHM CX Business Unit, Division, Department, and Unit. Contribute ideas and formulate the details on executing Division, Department, and Unit strategies to sustain and operate high-quality digital services operations.

Budget Planning:

• Lead and direct internal stakeholders to plan and develop budget forecasting digital services programs for monthly, quarterly, midterm and annual business meetings / submissions
• Act as the leader to consolidate and validate these plans for submission to executive management.

• Bachelor's degree is required, ideally with a major in Business, Finance, or related field or equivalent work experience
• MBA preferred.
• 8+ years of experience in a business operation, business planning, finance role.
• 3+ years of experience building and managing a team.
• Financial Acumen: Strong understanding of financial operations.
• Self-Driven: Ability to work independently and respond rapidly in a fast-changing environment.
• Results Oriented: High level of attention to detail while maintaining vision of larger business objectives and meeting company goals.
• Bias For Action: Strong sense of product / domain ownership and bias for action.
• Financial Literacy: Interpret financial data, evaluate ROI, and make informed decisions.
• PC Proficiency: MS Office.
• Presentation Skills: Deliver compelling presentations to executives, internal teams, and clients.

• 95% - Normal office conditions - desk job with laptop, meetings, conference calls
• 5% - Travel - Japan, conferences, partner offices as required.
• 100% - Joy of Creating

What differentiates Honda and make us an employer of choice?

Total Rewards:

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Regional Bonus (when applicable)
• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth:

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development Programs

Additional Offerings :

• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Tuition Assistance & Student Loan Repayment
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs
• Free Drinks Onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

What Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda’s, we want you to join our team to Bring the Future!Job PurposeThe Digital Services Development (DSD) Division is tasked with navigating the strategy and execution for Honda's current & future digital services. The team will focus on building and sustaining Honda's competitiveness in the marketplace by developing digital services, features, products, and services with a sharp focus on customer experience. The team holds responsibility for customer value, competitiveness, development, and profitability of these services for Honda in North America.We are seeking a passionate and experienced Team Lead for Business Operations. This position is instrumental in managing the daily operations of the business team and driving initiatives to enhance efficiency. This role leads a team focused on subscription account management and financial analysis that support digital services (connected vehicles) and public charging. Also, this position defines and implements policies, procedures, and best practices as it relates to the business operations and financial management supported by the Division.Key AccountabilitiesOperations Leadership Lead the planning and execution of business operations strategies to support the delivery and growth of digital serviceManage team to deliver in-market business operationInstitutionalize new processes and tools, upgrade analysis skills, and manage the full development process through hand-off to operations.Leverage digital tools and data to drive automation, streamline workflows, and enhance service deliveryFocus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on time. Financial Operations and Management: Focus on SOPs and RASICs to formalize and define processes, and use planners to ensure recurring tasks are completed on timeUnderstands various business lines, ensures compliance with agreements, and conducts detailed financial analyses to identify risks and opportunities.Recommend actions to ensure profitability and cost-efficiency.Achieve the Division goals for gross profit plan. People Leader and Cross-Functional Collaboration Manage, lead, and refine Business Operations for DivisionEnable team efficiencies working closely with cross functional teams including Business Planning, Product Management, Finance, Product Support, and Customer Support.Foster associate development and long-term capability by teaching, coaching, and mentoring. Deliver consistent and effective individual performance management. Ensure the team is motivated, engaged, and inspired to achieve goals and objectivesCollaborate with Department Leads and the extended management team to provide input for the direction and vision of AHM CX Business Unit, Division, Department, and Unit. Contribute ideas and formulate the details on executing Division, Department, and Unit strategies to sustain and operate high-quality digital services operations. Budget Planning: Lead and direct internal stakeholders to plan and develop budget forecasting digital services programs for monthly, quarterly, midterm and annual business meetings / submissionsAct as the leader to consolidate and validate these plans for submission to executive management.Qualifications, Experience, and Skills Bachelor’s degree is required, ideally with a major in Business, Finance, or related field or equivalent work experienceMBA preferred.8+ years of experience in a business operation, business planning, finance role.3+ years of experience building and managing a team.Financial Acumen: Strong understanding of financial operations.Self-Driven: Ability to work independently and respond rapidly in a fast-changing environment.Results Oriented: High level of attention to detail while maintaining vision of larger business objectives and meeting company goals.Bias For Action: Strong sense of product / domain ownership and bias for action.Financial Literacy: Interpret financial data, evaluate ROI, and make informed decisions.PC Proficiency: MS Office.Presentation Skills: Deliver compelling presentations to executives, internal teams, and clients.Workstyle 95% - Normal office conditions – desk job with laptop, meetings, conference calls5% - Travel – Japan, conferences, partner offices as required.100% - Joy of Creating What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)Regional Bonus (when applicable)Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)Paid time off, including vacation, holidays, shutdownCompany Paid Short-Term and Long-Term Disability401K Plan with company match + additional contributionRelocation assistance (if eligible) Career Growth: Advancement OpportunitiesCareer MobilityEducation Reimbursement for Continued LearningTraining and Development Programs Additional Offerings: Lifestyle AccountChildcare Reimbursement AccountElder Care SupportTuition Assistance & Student Loan RepaymentWellbeing ProgramCommunity Service and Engagement ProgramsProduct ProgramsFree Drinks Onsite Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.For more detail, salary and company information, use the apply link #J-18808-Ljbffr