6 Operations jobs in Merced

WWTP Operations Supervisor

95343 Merced, California City of Merced, CA

Posted 6 days ago

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Job Description

Salary : $80,974.40 - $8,425.60 Annually
Location : City of Merced Public Works Department, CA
Job Type: Full-Time
Job Number: 1297
Department: Public Works
Opening Date: 05/28/2025
Closing Date: Continuous

Description

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION
Under general direction, supervise, assign, review, and participate in the work of staff responsible for the operation and inspection of the City's wastewater treatment plant; ensure work quality and adherence to established policies and procedures; and perform the more technical and complex tasks relative to assigned area of responsibility.

DISTINGUISHING CHARACTERISTICS
The WWTP Operations Supervisor is considered a supervisory level with responsibility for planning, coordinating and implementing an assigned area of wastewater functions and operations and performs a variety of maintenance, operations, and repair work on the City's wastewater treatment system and facilities. This position contributes to the overall management of the Wastewater Treatment Plant Division by participating in the development of policies and procedures and participating in the development and monitoring of budgets.

REPORTS TO
Public Works Manager-Wastewater or designee.

CLASSIFICATIONS SUPERVISED
Wastewater Treatment Plant Operators, Maintenance Workers, and other staff as assigned.
Examples of Duties

REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
  1. Plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for the operation and inspection of the City's wastewater treatment plant; ensure treatment processes meet Federal and State wastewater quality standards.
  2. Establish schedules and methods for providing wastewater treatment plant services; identify resource needs; review needs with appropriate management staff; and allocate resources accordingly.
  3. Participate in the development and implementation of goals and objectives as well as policies and procedures; evaluate operations and activities of assigned responsibilities and make recommendations for changes and improvements to existing standards, policies, and procedures; and monitor work activities to ensure compliance with established policies and procedures.
  4. Participate in the selection of assigned staff; provide or coordinate staff training; promote progressive staff certification; work with employees to correct deficiencies; and implement discipline procedures.
  5. Participate in the preparation and administration of the wastewater treatment plant program budget; submit budget recommendations; and monitor expenditures.
  6. Perform the most technical and complex tasks of the work unit including responsibility for a delegated area of wastewater functions and operations.
  7. Perform training of hazardous material and emergency response procedures as required by regulatory agencies.
  8. Monitor wastewater treatment system operations, interpreting charts, gauges and laboratory results of samples, noting operational problems and recommending adjustments to maintain system balance; provide direction for process control decisions to ensure compliance with regulatory discharge requirements.
  9. Assist in maintaining facility compliance with regulatory discharge requirements including National Pollutant Discharge Elimination System (NPDES).
  10. Manage inventory of materials and equipment used in the operations of plant and ancillary facilities; prepare requisitions for tools, equipment, supplies and services.
  11. Manage Supervisory Control and Data Acquisition (SCADA) system optimization.
  12. Advise the Public Works Manager-Wastewater of the status of the plant and staff.
  13. Inspect pumps, sump pumps, ventilators, and air supplies.
  14. Coordinate sampling operations to assure proper balance of treatment steps and meeting effluent requirements.
  15. Operate a variety of equipment, testing equipment and hand and power tools.
  16. Perform any of the duties assigned to plant operators as needed; perform skilled work in these activities and provide technical direction as needed.
  17. Give plant tours to visitors, consultants, the general public and others as necessary.
  18. Assist in developing and overseeing the daily walk through sheets, process control logs, and trending graphs to maintain accurate, well organized files, records, and data related to department operations.
  19. Forecast and schedule major projects seasonally and as needed.
  20. Ensure a high standard of facility appearance and cleanliness of equipment.
  21. Review laboratory data and self-monitoring reports to ensure accuracy; provide narrative to qualify any instances of non-compliance.
  22. Coordinate safety meetings to include safety topic review, safety issues, status updates on various projects, process control, future development and permit review to ensure understanding of priorities and responsibility.
  23. May oversee the farming operations of the land application program; forecast crop rotations to ensure biosolid nutrient removal and marketability of crops; and ensure staff properly maintains equipment, farm implements, roadways, canal banks, and fire abatement discing on City owned lots.
  24. Perform after-hours emergency work related to plant operations as necessary.
  25. Maintain records concerning operations and programs; prepare reports on operations and activities; and prepare monthly operations and standby schedules.
  26. Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of wastewater treatment; incorporate new developments as appropriate into programs; and ensure staff stays current with new developments in methods and technology.
  27. Perform related duties as required.

Typical Qualifications

QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operations, services, and activities of a wastewater treatment plant program.
Principles and practices of mechanical, electrical and hydraulic principles related to wastewater treatment operations, disposal systems, and facility operations.
Principles of supervision, training, and performance evaluation.
Basic principles and practices of budget preparation and administration.
Principles and procedures of record keeping.
Principles of business letter writing and basic preparation of comprehensive administrative and technical documents, reports, and presentations.
Pertinent Federal, state, and local laws, codes, rules, regulations and environmental requirements including those applicable to the operation of a wastewater treatment facility.
Current principles, practices, and regulations related to the treatment processes of the wastewater plant, including standard quality tests.
Operation of pumps, motors, valves, metering control systems and chemical feed equipment.
Occupational hazards and standard safety practices pertaining to plant operations.
Methods and techniques for handling and storing hazardous chemicals.
Chemistry, biology, and mathematics used in the operation of a wastewater treatment plant.
Practices, tools, equipment, materials, and chemicals used in wastewater treatment system operation, maintenance, repair work, effluent disposal, agriculture and construction.
Principles and methods of preventive maintenance programs.
Principles and practices of wastewater collection.
Principles and practices of design, planning and development of wastewater treatment facilities.
Principles and practices of cost, time and materials estimating.
Principles, objectives, and tests used in a wastewater treatment plant biochemical laboratory.
Principles and practices of biosolids sampling and land application.
Principles and practices of agriculture including field cultivation planting, fertilization, irrigation, and harvesting.
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:
Coordinate and direct wastewater treatment programs.
Supervise, organize, and review the work of assigned staff involved in the operation and inspection of the City's wastewater treatment plant.
Select, train, assign, direct, and evaluate staff.
Recommend and implement goals, objectives, policies and procedures for providing wastewater treatment services.
Understand the organization and operation of the organization and of outside agencies as necessary to assume assigned responsibilities.
Understand, interpret, explain, and apply general and specific administrative and departmental policies and procedures as well as applicable Federal, State, and local policies, laws, and regulations.
Prepare clear and concise reports.
Participate in the preparation and administration of assigned budgets.
Develop and coordinate work programs and schedules.
Perform mathematical calculations.
Operate, adjust, and maintain wastewater treatment systems.
Read, interpret and record data accurately.
Recognize unusual or dangerous operating conditions and make sound judgments within established guidelines.
Learn more complex principles, practices, techniques and regulations pertaining to wastewater plant operations and communicate that information to others.
Manage and monitor complex wastewater treatment systems.
Collect samples and conduct basic laboratory tests.
Maintain accurate records and reports.
Safely and effectively operate various tools and equipment.
Analyze and interpret laboratory tests and make modifications to wastewater treatment plant operations and take corrective and preventive measures.
Diagnose, troubleshoot, evaluate alternatives, and solve complex technical problems.
Plan and organize work to meet changing priorities and deadlines.
Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit.
Work cooperatively with other departments, City officials, and outside agencies.
Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.
Operate office equipment including computers and supporting word processing, spreadsheet, and
database applications.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training:
Equivalent to the completion of the twelfth grade supplemented by specialized training in wastewater treatment plant operations and/or maintenance. Completion of an Associate's degree with major coursework in a related field is highly desirable.
Experience:
Six years of experience in the operation, monitoring, testing, maintenance, and repair of wastewater treatment facilities and systems at a level equivalent to Wastewater Treatment Plant Operator III with the City of Merced or pursuant to Title 23, Division 3, SWRCB, Chapter 26, Classification of Wastewater Treatment Plants and Operator Certification.
License or Certificate:
Possession of an appropriate California Driver License.
Possession of a Grade IV Wastewater Plant Operator certificate or higher issued from the California State Water Resource Control Board.
Special Requirements:
Willingness to work nights, weekends, holidays and overtime as needed for emergencies.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Environment : Work is performed in a wastewater treatment plant and outdoor environment; may work in a shop or office environment; exposure to varying temperatures and inclement weather conditions including wet and/or humid conditions; exposure to noise, dust, grease, hazardous materials, smoke, gases, and fumes; work around water or wastewater; work on slippery surfaces; exposure to hazards such as moving machine parts and electrical current; and continuous contact with other staff.
Physical : Primary functions require sufficient physical ability and mobility to work in a wastewater treatment plant and outdoor environment; occasionally sit and frequently stand, walk, stoop, bend, kneel, crouch, crawl, climb, reach, and twist; normal manual dexterity and eye-hand coordination; ability to lift and move objects weighing up to 50 pounds; work while wearing respiratory protection equipment; corrected hearing and vision to normal range; verbal communication; operate a variety of hand and power equipment, and testing equipment used in the wastewater treatment system monitoring, maintenance, adjustments, and operations; and use of office equipment, including computers, telephones, calculators, copiers, and FAX.
Health and Welfare Benefits

Up to 603.65 per pay period towards the following benefits:

Medical - Choice of Anthem Blue Cross plans

Dental - Choice of Delta Dental plans

Vision - Choice of VSP vision plans

Life - Pays amount equal to one year's salary up to 50,000

Disability - Choice of Long Term Disability coverage
Vacation
Years 1-5 earn vacation at rate of 3.696 hours per pay period up to maximum of 192 hours

Years 6-9 earn vacation at rate of 4.616 hours per pay period up to maximum of 240 hours

Years 10-15 earn vacation at rate of 6.160 hours per pay period up to maximum of 320 hours
Years 16-20 earn vacation at rate of 6.928 hours per pay period up to maximum of 360

Years 21-25 earn vacation at rate of 7.696 hours per pay period up to maximum of 400 hours

Years 26+ earn vacation at rate of 9.232 hours per pay period up to maximum of 480 hours

Sick Leave
Sick leave is earned at rate of 3.696 hours per pay period up to maximum of 1056 hours
Longevity Pay
10 Years - 1.5% of base hourly rate of pay.
15 Years - 3.0% of base hourly rate of pay.
20 Years - 4.5% of base hourly rate of pay.
25 Years - 6.0% of base hourly rate of pay.

Admin Leave
Management Supervisory employees receive 5 days per calendar year.
Holidays

12 paid holidays
Retirement

CalPERS Retirement at either 2% at 60 or 2% at 62 for Miscellaneous employees and CalPERS Retirement at either 3% at 55 or 2.7% at 57 for Public Safety employees depending on previous CalPERS or reciprocal employment.

ICMA-RC 457 Deferred Compensation Plan available.
Other
Merced School Employees Federal Credit Union Membership
"Healthy Life, Wealthy Life" Wellness Program.
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OPERATIONS ASSISTANT MANAGER

95348 Merced, California Dollar Tree

Posted 2 days ago

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Job Description

Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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OPERATIONS ASSISTANT MANAGER

95348 Merced, California Dollar Tree

Posted 2 days ago

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Job Description

Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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Regional Director of Operations

95334 Livingston, California Livingston Community Health

Posted today

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Job Description

Description

Position Overview

A successful Regional Director of Operations (RDO) must be passionate about healthcare and driven to make a difference in the lives of others, serving as a mission-focused catalyst to help Livingston Community Health deliver the highest quality of care and exceptional service to our patients and their families.

The Regional Director of Operations (RDO) provides strategic and operational leadership for multiple health clinic sites within an assigned geographic region. This position is accountable for ensuring consistent, high-quality, and efficient service delivery across all assigned clinics. The RDO leads clinic staff, fosters a culture of accountability and service excellence, and drives key initiatives related to operational performance, compliance, patient experience, and quality improvement.

Essential Functions, Duties, and Responsibilities

Regional Leadership & Fiscal Oversight
  • Lead and manage day-to-day operations across all assigned clinic sites, ensuring alignment with organizational goals, KPIs, and performance expectations.
  • Own the regional operating budget and full P&L, making data-driven adjustments to meet or beat annual financial targets while protecting care quality.
  • Drive operational performance in patient access, provider productivity, staff engagement, and cost efficiency; present results in monthly leadership meetings and cross-functional workgroups.
Quality & Population Health
  • Supervise and oversee the region's Quality & Population Health Specialist, providing coaching, resources, and accountability for quality dashboards and population-health initiatives.
  • Set and monitor annual UDS and HEDIS targets, develop closure strategies, and report progress quarterly to the Board Quality Committee.
  • Lead execution of population-health efforts (e.g., HEDIS outreach, preventive-care campaigns, care-gap closures) in coordination with value-based care contracts.
Compliance & Risk Management
  • Lead HRSA Operational Site Visit (OSV) readiness for assigned clinics; coordinate CDPH, health plan, and other regulatory surveys and track corrective actions to completion.
  • Oversee emergency-preparedness drills and after-action reviews, ensuring alignment with FTCA and federal, state, and local requirements.
  • Respond promptly to escalated patient complaints, incident reports, or operational issues, collaborating with Compliance and Risk, and escalating to HR as appropriate.
Operational Excellence
  • Design and facilitate initiatives to improve key clinic operational metrics-such as reducing patient wait times and room turnover intervals-using data-driven strategies and tracking progress through real-time dashboards.
  • Contribute to system-wide initiatives, policy rollouts, new-site development, and other projects as directed.
  • Maintain strong, collaborative relationships with contracted providers, referral partners, and other third-party entities operating within clinic settings to ensure seamless patient care and alignment with organizational standards.
  • Supports the overall needs of the organization by working flexible or extended hours when necessary.
  • Demonstrates competence with the mission, vision, and values of the organization in providing quality services to the community.
  • Other work-related duties as assigned. Duties and responsibilities may be added, deleted, or changed at any time at the direction of leadership, formally or informally, either verbally or in writing.
  • Maintains confidentiality and respect for all sensitive information.
  • Displays a positive, professional, and respectful demeanor at all times towards employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for LCH.
  • Contributes as part of the leadership team by promoting positive staff interactions and maintaining open communication with other programs and departments.
  • Attends and actively participates in all meetings (e.g., department meetings, program meetings, staff meetings) and other activities as required or assigned.
People & Culture
  • Supervise and develop direct reports through continuous coaching, performance feedback, and succession planning.
  • Drive workforce retention (<15 % voluntary turnover) and partner with HR on talent development, engagement strategies, and leadership-development pathways.
  • Support staff and provider engagement by fostering a culture of compliance, accountability, teamwork, and patient-centered service.
Patient Experience
  • Achieve and sustain CG-CAHPS overall scores at or above the 80th percentile; implement service-recovery tactics that strengthen patient loyalty and trust.
  • Ensure best-in-class access metrics (e.g., = 7 days to third-next-available primary-care visit) and monitor first-contact resolution for escalated issues.
  • Serve as a key liaison between site operations and system-wide departments, championing patient-centered workflows and clear communication across teams.


Education, Knowledge, Skills, and Abilities

Education and Experience

• Bachelor's degree in Healthcare Administration, Nursing, Public Health, or related field required.

• Master's degree in Healthcare Administration (MHA), Public Health (MPH), or Business Administration (MBA) preferred. A combination of education and 10+ years of progressive experience will be considered.

• Minimum of 5-7 years of healthcare operations leadership, preferably in a multi-site environment within a FQHC or similar setting.

• Proven track record in leading quality improvement (QI) and quality assurance (QA) initiatives.

• Demonstrated experience with compliance oversight, workflow optimization, patient experience improvement, and staff performance management.

License/Certification

• Possess and maintain a valid driver's license.

Knowledge, Skills, and Abilities -

• Deep understanding of QI/QA methodologies, population health strategies, and healthcare performance metrics (e.g., UDS, HEDIS, PCMH, HRSA indicators).

• Knowledge of federal and state healthcare regulations, particularly those affecting FQHCs and underserved populations.

• Strong leadership and team development skills, with the ability to coach and build high-performing teams.

• Data-driven decision-making capabilities and familiarity with quality reporting tools and operational dashboards.

• Excellent verbal and written communication skills; able to work effectively with clinical and administrative leaders alike.

• Proficiency in Microsoft Office Suite and EHR systems (preferably NextGen).

• Willingness and ability to travel to all sites within the assigned region regularly.
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Senior Card Operations Specialist

95343 Merced, California Patelco Credit Union

Posted 26 days ago

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Job Description

About Patelco Credit Union

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $ billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

We believe that work should be rewarding, challenging, and enjoyable. Were dedicated to creating a positive and supportive culture where our team members can thrive. If youre looking to use your skills and knowledge to make a difference in our members lives, Patelco could be the perfect fit for you.

Overview

The primary function of the Senior Card Operations Specialist is to provide back-office and claims management support for various card product processes and services. This individual must ensure uninterrupted service and maintain open communication both internally and externally when assisting members, as well as when working with processors, merchants, and vendors. The ideal candidate possesses the ability to manage assigned back-office responsibilities and to research and resolve claim inquiries and escalations in a timely manner. Prior experience in card processing and/or claims management is required. The candidate must also be able to collaborate effectively within the department and across other areas of the business. Additionally, this role involves direct interaction with members, merchants, processors, and other financial institutions, as applicable.

Responsibilities

  • Process various daily work queues and reports including, but not limited to, Hot Card report, Falcon Report, Travel Notices, Card expedite requestes, dormant account report, and credit balance review report in a timely and accurate manner. Process daily posting exception reports in a timely and accurate manner
  • Manager card claims process, claims exceptations, and member/vendor communication
  • Process block, reissue, and order new cards
  • Process returned plastic card mail
  • Handle complex member escalations. May make recommendations is resolving issues relating to member' account
  • Review and reconcile outstanding general ledger suspense account to ensure proper processing of all member transactions.
  • Protects the confidentiality of all financial data relating to Card Operations and Credit Union operations and its members
  • Utilizes multiple systems and critical applications necessary to properly manintain Member accounts
  • Comply with federal regulations such as Regulation E and Regulation Z in performing day to day operations
  • Works to acheive department adn credit union goals
  • Independently identified problems and communicates issues to management
  • Strong commitment to attendance and punctuality
  • Responsible for writing department procedures and keeping them up to date
  • Perform other duties and responsibilites
Qualifications
  • Excellent oral/written communication and strong interpersonal skills
  • Ability to handle complex member escalations
  • Ability to work well and collaboratively in a team environment
  • Ability to adapt quickly and master software platforms easily
  • Demonstrated proficiency in Excel, Word and Outlook
  • Knowledge of network and settlement reconciliation procedures
  • Ability to learn and apply new information
  • Abillity to analyze and solve problems
  • Ability to effectively prioritize and adjust heavy workload for maximum efficiency

Target Base Pay

22 / hr

Compensation at Patelco

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

We Offer

Physical Health:

  • Exceptional Medical, Dental, Vision, and Life Insurance benefits
  • Rewards for completing wellness related activities

Financial Health:

  • Competitive compensation packages with bonus opportunity
  • 401(k) with 3% Safe Harbor and 5% employer match
  • Discounts on loan products
  • Tuition reimbursement

Emotional Health:

  • Employee Assistance Program (EAP)
  • PTO for part-time and full-time positions
  • Paid holidays

Personal Development:

  • On-the-job training and skills development
  • Internal transfer opportunities for career growth
  • Volunteer work

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

IND123

  • Excellent oral/written communication and strong interpersonal skills
  • Ability to handle complex member escalations
  • Ability to work well and collaboratively in a team environment
  • Ability to adapt quickly and master software platforms easily
  • Demonstrated proficiency in Excel, Word and Outlook
  • Knowledge of network and settlement reconciliation procedures
  • Ability to learn and apply new information
  • Abillity to analyze and solve problems
  • Ability to effectively prioritize and adjust heavy workload for maximum efficiency
  • Process various daily work queues and reports including, but not limited to, Hot Card report, Falcon Report, Travel Notices, Card expedite requestes, dormant account report, and credit balance review report in a timely and accurate manner. Process daily posting exception reports in a timely and accurate manner
  • Manager card claims process, claims exceptations, and member/vendor communication
  • Process block, reissue, and order new cards
  • Process returned plastic card mail
  • Handle complex member escalations. May make recommendations is resolving issues relating to member' account
  • Review and reconcile outstanding general ledger suspense account to ensure proper processing of all member transactions.
  • Protects the confidentiality of all financial data relating to Card Operations and Credit Union operations and its members
  • Utilizes multiple systems and critical applications necessary to properly manintain Member accounts
  • Comply with federal regulations such as Regulation E and Regulation Z in performing day to day operations
  • Works to acheive department adn credit union goals
  • Independently identified problems and communicates issues to management
  • Strong commitment to attendance and punctuality
  • Responsible for writing department procedures and keeping them up to date
  • Perform other duties and responsibilites

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Technical Services Manager II (supporting dairy manufacturing operations)

95382 Turlock, California Default Brand

Posted 1 day ago

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Job Description

Technical Services Manager II

Join the California Dairies, Inc. (CDI) team, a farmer-owned cooperative dedicated to sustainably producing the highest quality dairy products while fostering a culture of innovation and collaboration. CDI products are delivered locally and around the world.

Situated in Stanislaus County, our Turlock South manufacturing plant specializes in the production of butter and milk powder.

We encourage you to be part of our team that's shaping the future of dairy, right from the heart of California!

We offer a generous total rewards package that includes:

  • Salary Range- $104,802 - $160,114
  • Family medical/dental/vision
  • Retirement plans
  • Paid holidays
  • Paid vacation
  • Tuition reimbursement
  • Incentive Programs
  • The Technical Services Manager II assists and supports our plant operations teams in their continuous improvement, innovation, and production efficiency efforts.

    Essential Functions:

    • Provides technical support to existing plant staff.
    • Troubleshoots and assists with the installation of new equipment and processes.
    • Works closely with other senior-level leaders and plant leadership to troubleshoot and resolve issues that prevent or limit operations from meeting expectations.
    • Focuses on methods to improve plant's overall equipment efficiency and capacity targets.
    • Supports the plants in meeting their safety, quality, production, and financial goals; and assisting in maintaining environmental compliance at each site as well.
    • Partners with engineering and maintenance on specific capital projects.
    • Follows all safety and working rules.
    • Works effectively in both union and non-union facilities.
    • Performs all other duties as assigned.

    Qualifications:

    • Must be able to manage multiple priorities.
    • Demonstrated ability to work with a vision to continuous improvement.
    • Demonstrated ability to balance and achieve positive results in the areas of quality, safety, productivity, cost, and employee relations.
    • Sustain and build a strong network of experts relevant to the essential functions of this position.
    • The ability to lead employees to continuous improvement and process excellence in the areas relevant to this position.
    • Demonstrated ability to lead people and achieve results with and through others.
    • Strong organizational, written, and verbal skills and attention to detail.
    • Strong in the following leadership areas:
      • People
      • Process
      • Equipment/Systems

    Education and/or Experience:

    • BS degree in Dairy Science, Engineering, or other related areas and 10 years in an operations, engineering, or maintenance role, or equivalent combination.
    • 5+ years of previous management experience in food or dairy manufacturing.

    Language Skills:

    English is required as the spoken language. Additional languages are an asset. A well-modulated tonal volume is required with excellent diction skills needed.

    Reasoning Ability:

    Must have the ability to apply common sense understanding to carry out instructions given in written, oral, or diagram form. Must have the ability to discern when issues may require input from levels of authority within the corporation.

    ADA/FEHA:

    The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California's Fair Employment and Housing Act.

    EEO:

    The Company is an equal employment opportunity employer.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Sitting/Standing/Walking: Sits, stands & walks throughout the course of the workday and completion of job responsibilities.

    Lifting/Carrying: Occasional lifting requirements as job demands. Must be able to lift a minimum of 40 lbs. on an occasional basis.

    Pushing/Pulling: Occasional pushing/pulling requirements.

    Bending/Stooping: Occasional bending and stooping requirements.

    Squatting/Kneeling/Crawling: Occasional squatting/kneeling/crawling requirements.

    Twisting/Turning: Ongoing twisting or turning requirements.

    Climbing/Balancing: Climbing and balancing is required during plant inspections, and other related job requirements.

    Reaching: Ongoing reaching requirements.

    Grasping/Manipulating: Grasping and manipulating of papers, keyboard, objects and equipment will be required. Ability to keyboard for data input will be required on an ongoing basis.

    Equipment:

    Personal protective equipment including, but not limited to: hearing protection, bump caps, hair and beard nets, gloves, and safety glasses must be used in the performance of duties. Proper lifting techniques must be employed at all times.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The company will make reasonable accommodations that do not cause an undue hardship if such an accommodation enables individuals with disabilities to perform the essential functions of the position. Employees will be subject to temperatures associated with an air-cooled room. Temperatures range from 34 to 120 degrees.

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