136 Operations jobs in Montgomery

This role is based in North America Consumer Packaging and is the direct conduit between the tactical/operational and strategic initiatives in the organization. Focusing on optimizing processes, enhancing efficiency, and fostering a culture of operational excellence using Lean, Six Sigma, and other methodologies. Coach and guide others to identify improvement opportunities and implement solutions that reduce waste while maintaining quality and compliance standards.
How you will impact Smurfit Westrock:
* Work within and across the organization at all levels creating value and buy-in as the key change facilitator for the Operational Excellence (OpEx) deployment.
* Align with strategic objectives for the Division/Region/Plant and Execute OpEx to accomplish them.
* Perform education to site teams and steering committee.
* Train teams to utilize lean six sigma tools and methodology.
* Serve as multi-site implementation leader.
* Serve as multi-site sustainment leader.
* Provide and share foundational best-practices.
* Ensure alignment to the system across plants.
* Execute projects to deliver hard cost savings.
* Travel required 70-80%
* Deploy and ongoing sustainment of cost take out (CTO) initiatives across the division.
* Coach and assist plants in their Zero Loss Thinking and Analysis
* Ensure plants are prepared to build pipelines for CTO initiatives.
* Provide on-site coaching to the individuals/teams, as necessary.
* Coach/mentor belts and CI teams to achieve savings goals.
* Execute Projects to meet division savings objectives.
* Teach LSS Yellow & Green Belt programs
* Performs other job duties as assigned.
What you need to succeed:
* Must be a leader that can facilitate and drive change in a fast paced and "ever changing" environment leveraging his/her strong interpersonal and influencing skills.
* Must be able to drive improvements in revenue and drive cost out of the business through more effective processes, elimination of non-value added or duplicate efforts, waste, and other related defects in the process.
* Foundational experience in Continuous Improvement
* Black Belt certification required
* 2+ years as lean six sigma green/black belt with documented project portfolio
* Strong leadership abilities
* Professional maturity - work with all levels
* CTO training provided
* Minimum 5 years of manufacturing and/or Continuous Improvement experience
* Demonstrated ability to coach, teach, and mentor technical and non-technical knowledge to hourly and salaried employees to drive business results
* Prefer leadership of deployment of Lean Operating Systems
* Must have ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
* Proficient with MS-Teams, SharePoint, Mural, QlikView, Power BI, Microsoft Office, Visio and Quantum XL
* Must be able to perform all essential functions of this job with or without reasonable accommodation
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

Are you a strategic thinker and people-first leader who thrives in a fast-paced, mission-driven contact center environment? **Pearl Interactive Network** is seeking accomplished **Operations Managers (OMs)** to join our **Talent Community** as we prepare for **future operations** .
If you're passionate about performance, process improvement, and team development, let's stay connected.
The **Operations Manager (OM)** is responsible for managing, coaching, and developing a team of Supervisors?The Operations Manager will ensure quality, productivity, and Key Performance Indicators (KPI) are achieved?
**Operating Hours:** 8 am - 8 pm EST Monday-Friday
**Technical Equipment and Remote Office Requirements:**
**Technical Equipment and Remote Office Requirements:**
1. Broadband internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. **Test your network at speed.cloudflare.com to verify before you apply.**
2. Ethernet cable access. Wi-Fi-only connectivity is prohibited.
3. Private and secure workspace within your home. Away from noise and distractions.
4. Computer equipment, monitor, and headset provided.
**Essential Duties and Responsibilities:**
+ Responsible for the day-to-day management of an individual contact center, including contact center supervisors?
+ Monitor the quality of each supervisor's team and ensure they are providing appropriate and timely coaching to the CSRs to improve performance?
+ Work with Senior Site Manager to advise supervisory staff on disciplinary and termination actions in conjunction with the human resources department?
+ Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments?
+ Establish a high standard for productivity, quality, customer service as well as define user guidelines?
+ Manage and improve center performance through performance monitoring, problem resolution, system audits, and quality assurance measures?
+ Aid the human resources department in the recruitment process by interviewing potential hires and outlining clear job expectations?
+ Prepare the annual budget after estimating necessities, correcting overspending, analyzing cost variance and scheduling expenses?
+ Summarize, collect and analyze call center trends and data for regular performance reports?
+ Oversee system maintenance and upgrade implementation. Call for repairs and troubleshooting as needed?
+ Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects?
+ Determine a course of action and modify existing procedures and methods based upon the interpretation of general policies of the functional area?
+ Meet with Supervisors and Senior Manager for Weekly 1:1 and Manager Team Meetings?
+ Participate in Business Process and Consistency Reviews?
+ Promote a positive team-oriented and employee participative culture?
+ Has a solid understanding of company policies and procedures?
+ Participate in programs to recognize and reward quality performance?
+ Perform other related tasks as assigned?
**Education and/or Work Experience Requirements:**
+ Bachelor's degree in business management preferred?
+ Minimum 3 years of related experience in operations, customer service, including supervisory or equivalent military experience?
+ Experience in implementation of call center services organization and other startup operations?
+ Excellent interpersonal skills and self-sufficient?
+ Demonstrated knowledge/experience in infrastructure management including facility, IT support & business processes?
+ Intermediate to advanced user of MS Outlook, Calendar, Excel (Office 365 - 2016) and SharePoint?
+ Experience with a wide range of web-based applications and cloud services including document storage?
+ Excellent verbal/written communication skills including follow through?
+ Strong time management skills with the ability to quickly assess priorities and make adjustments as needed?
+ Maintain positive relationships and work well within a team, both in-office and virtual?
+ Ability to solve complex problems and issues?
+ Strong analytical skills to interpret and forecast financial budgets?
+ Develop, recommend and implement plans for continuous process improvement?
+ Strong leadership experience and skills?
+ Great customer relations skills and experience?
+ Flexibility and willingness to perform other duties as assigned?
**Physical Requirements:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to walk, sit and use hands to manipulate, handle, or feel. The employee is occasionally required to stand and reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The person in this position frequently communicates with co-workers, peers, management, and clients which may involve delivering presentations in-person and/or remotely. Must be able to access, exchange, communicate and converse accurate information in these situations. Constantly operates a computer, mobile phone and other IT peripherals?
_The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary._
**Background Investigation, Security/EQIP Clearance, Drug Screen and Skills Assessments May Be Required**
**_Pearl Interactive Network, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._**

Zoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture, focus on teamwork and fun environment makes Zoom an awesome place to work. We are expanding teams across the organization and we need more amazing "Zoomies" to join the team! If you are motivated by delivering happiness, come join us at Zoom!
We're seeking a Senior Business Operations Analyst to optimize and scale business operations across processes, data, and systems- with a deep focus on SaaS sales models and technologies. The ideal candidate brings extensive experience in subscription management, CRM, billing, and ERP platforms, and understands the full SaaS customer lifecycle , including lead-to-cash and renewals.
As a key liaison between business and technology teams, this role will lead initiatives that drive cross-functional alignment, improve systems, and deliver scalable, tech-enabled solutions to support a high-growth, recurring-revenue business.
Domain Expertise
+ SaaS Business Model : Deep understanding of subscription-based pricing, cloud delivery, multitenancy, and recurring revenue structures.
+ SaaS Metrics : Familiarity with key performance indicators such as MRR, ARR, TCV, and churn.
+ Sales Cycle & GTM Strategy : Knowledge of SaaS sales lifecycle including lead qualification, demos/trials, onboarding, and go-to-market models (e.g., freemium, self-service, high-touch).
+ Operational Processes : Expertise in lead-to-quote, quote-to-cash, renewals, and upsells within a SaaS environment.
+ Customer Segmentation : Understanding of SMB, mid-market, and enterprise personas and how system processes support each.
+ Retention & Growth Strategies : Experience with upselling, cross-selling, and proactive customer success initiatives.
+ Systems & Tooling : Proficiency in CRM and GTM tools such as Salesforce, Clari, and related GTM systems.
+ Cross-System Data Mapping : Skilled in process and data flow mapping across sales, finance, and customer success functions.
Key Responsibilities:
+ Requirements & Solution Design : Gather and translate business needs into scalable, secure system solutions.
+ System Implementation & Integration : Lead or support deployment and integration of business-critical applications.
+ Testing & Deployment : Manage UAT efforts and ensure solution readiness for production release.
+ Process & System Optimization : Identify areas for automation and efficiency gains across platforms and processes.
+ Data & Insights : Analyze business data and create dashboards/reports to support strategic decisions.
+ Cross-Functional Collaboration : Align business, IT, and project teams to ensure successful delivery and change adoption.
+ System Support : Provide ongoing administration and enhancement support for platforms like Salesforce and ERP.
+ Project Execution : Lead or contribute to complex initiatives, ensuring on-time, on-scope, and on-budget delivery.
Technical Expertise:
+ Advanced experience with Salesforce , including configuration and cross-functional workflows.
+ Hands-on experience with tools such as Zuora , Clarity , Workday , or similar.
+ Proficiency in SQL for data querying and reporting; experience defining KPIs and collaborating with analytics teams.
+ Strong UAT planning and execution skills.
+ Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence .
Preferred Qualifications:
+ Prior experience in a high-growth SaaS environment.
+ Strong background in Sales Operations , including sales forecasting, compensation, and sales methodology.
+ Proficiency with enterprise platforms including ERP, CRM, CPQ, or subscription billing systems.
+ Bachelors or Masters degree in Business, Information Systems, Computer Science, or related field.
+ 7+ years of experience as a Business Operations Analyst or similar role within a SaaS or enterprise environment.
Salary Range or On Target Earnings:
Minimum:
$97,600.00
Maximum:
$225,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
07/31/25
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn ( for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment?
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form ( and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote

**Job Description**
Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & Analytics. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence.
Work with a world class team to develop, implement, and support cutting edge Oracle technology!
As an IT Operations Manager, you will lead a team of System Engineers, Architects, Administrators and Site Reliability Engineers in managing production systems in a large, diverse environment. In addition to tracking KPIs, service tickets, change implementation, and leading incident response calls, you will mentor and guide junior members of the team. We are looking for someone who is a skilled communicator, thrives in a fast-paced, highly collaborative work environment, and is adept at driving large-scale initiatives centered around process improvement.
Career Level - M2 & M3
**Responsibilities**
Top skills to be successful:
+ MBA is preferred, BS in Computer Science or a similar degree or commensurate experience is required. PMP is valued
+ **Must have the ability to obtain and maintain federal security clearance necessary for this role which requires being a US citizen**
+ Many years experience managing or performing in team lead roles
+ Team building, critical thinking, and concise communication
+ Facilitate government client-facing incident calls (On-Call Responsibilities) and lead cross-functional teams toward swift and appropriate resolutions
+ Communicate effectively and professionally orally and in writing
+ Delegate work appropriately, provide clear expectations, and follow up to ensure progress
+ Seek to understand disagreements, ensure all perspectives are heard, and facilitate a plan for resolution
+ Identify associates and team priorities based on business direction and adjust when needed
+ Lead by example, sharing knowledge and experiences with the team
+ Create a respectful work environment where you advocate for your team, create accountability, and recognize accomplishments
+ Identify the right talent to achieve the desired results. Promote and build a diverse and cohesive team to accomplish objectives and align employee's skills to fill gaps
+ Experience with Oracle Health, OCI & Federal tech stacks, processes & environments is desired
#LI-JO2
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $105,000 to $223,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Summary:** Meta is seeking a Critical Operations Manager to join our Data Center Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Critical Operations Manager (COM) is responsible for the safe and effective operations, maintenance, and modernization of a ~30-70 MW data center. This person must be familiar with equipment utilized in critical environments, maintain a focus on continuous improvement as well as operational rigor, and enjoy managing a team. **Required Skills:** Critical Operations Manager Responsibilities: 1. Develop and execute tactical and strategic plans to safely and effectively operate, maintain, and modernize physical infrastructure 2. Manage a team of Lead Building Engineers, Critical Facility Engineers, and Facility Project Manager through effective leadership, coaching, and performance management 3. Review and approve procedures based on internal standards and industry best practices 4. Investigate incidents, conduct root cause analysis, and implement corrective actions to improve operations 5. Collaborate with peer Critical Operations Managers to ensure consistency in strategy, approach, and delivery of critical operations 6. Maintain partnerships with technical and support teams to achieve maximum uptime and ensure seamless operations 7. Support the environmental, health and safety (EHS) program and ensure adherence to Meta Safety Policies and Procedures 8. Routinely inspect buildings, grounds, and critical equipment to identify potential issues and implement corrective actions 9. Ensure compliance with work management processes, including CMMS and EAM, and industry standards 10. Develop and maintain a comprehensive incident response program, including emergency operating procedures and business continuity plans 11. Support construction project execution (new & retrofit) in the data center, ensuring adherence to construction processes while supporting the critical operations environment 12. Occasional travel as required (<10%), with more travel possible during onboarding **Minimum Qualifications:** Minimum Qualifications: 13. 8+ years of experience in critical facilities operations 14. 3+ years of experience in team management 15. Proficient with maintenance management programs 16. Regularly walk on flat and uneven terrain 17. Work at varying heights and from ladders 18. Lift and/or move 45 pounds or more regularly 19. Use hands and fingers for various tasks, including reaching/pushing/pulling with hands/arms/shoulders, stooping, kneeling, crouching, and crawling **Preferred Qualifications:** Preferred Qualifications: 20. 7+ years experience in a data center or other critical environment 21. Trade Certification or state license in Mechanical (HVAC) 22. Equipment field service engineering experience **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

**Summary:**
As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.
**Required Skills:**
Retail Operations Manager Responsibilities:
1. Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty
2. Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business
3. Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking
4. Responsible for maintaining retail operations tools, resources and vendor management
5. Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction
6. Ensure compliance with company policies, procedures, and regulations including health and safety standards
7. Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners
8. Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully
9. Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools
10. Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development
11. Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover
**Minimum Qualifications:**
Minimum Qualifications:
12. 7+ years of experience in retail store operations
13. 7+ years of experience leading field operations
14. Experience in the consumer electronics industry
15. Experience with retail operations, merchandising, and customer service principles
16. Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities
17. Customer-focused, proactive and results-driven with an emphasis on continuous improvement
18. Experience with retail software and point-of-sale systems
19. Experience with MS Office tools and Google Suite
**Preferred Qualifications:**
Preferred Qualifications:
20. MBA degree or equivalent
21. Experience with Omni-channel retail
22. BA/BS degree
23. Experience managing Test & Learn programs within retail
**Public Compensation:**
$142,000/year to $202,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a detail-oriented and proactive **Marketing Operations Manager** to support the operational backbone of our enterprise marketing efforts. This new role will oversee Datavant's global marketing systems, optimize performance tracking, and enable efficient execution of marketing initiatives across vertical teams. You will play a pivotal role in ensuring our tools and data infrastructure are compliant, efficient, and aligned with strategic goals.
Ideal candidates have a strong background in marketing technology (especially HubSpot and Salesforce), a systems-thinking mindset, and the ability to collaborate cross-functionally in a fast-paced environment. This is a high-impact role that will directly support lead tracking, performance reporting, and operational efficiency.
**You Will Be Responsible For:**
Martech & CRM Systems Administration
+ Own end-to-end administration of Datavant's marketing tech stack, including HubSpot, integration with Salesforce, Google Analytics, and joint marketing tools.
+ Manage HubSpot operations: backend configuration, permissions, workflows, data hygiene, and system optimizations to enable seamless collaboration across global regions. Primary point of contact for overseeing our HubSpot contract to ensure our contacts and marketing activities are aligned with our contractual model, and suggesting changes if needed to align with marketing priorities.
+ Ensure proper lead routing, list segmentation, funnel tracking, and integration with sales processes to support go-to-market (GTM) execution across our three business units.
Data Integrity & Compliance
+ Lead data quality checks and ensure best practices during customer imports, campaign launches, and new contact integrations.
+ Conduct regular contact database hygiene, cleaning up lists and ensuring segmentation is proactively aligned to marketing programs.
+ Serve as the subject-matter expert for compliance reviews and digital privacy operations across marketing platforms.Implement systems and processes aligned with global privacy regulations, including consent tracking, regional data controls, and audit logs.
Campaign Enablement & Performance Tracking
+ Build, maintain, and improve marketing performance dashboards that provide visibility into ROI and marketing attribution, including funnel health, lead lifecycle metrics, and pipeline impact.
+ Monitor system alerts and proactively identify issues that may impact campaign execution or sales alignment.
+ Provide actionable insights and recommendations to improve marketing effectiveness, pipeline acceleration, and messaging optimization.
Stakeholder Collaboration & Project Management
+ Work closely with stakeholders across Datavant's three business units-payer, provider, and life sciences/ecosystem/public sector-to understand diverse marketing needs, support shared system priorities, and ensure alignment.
+ Intake, scope, and prioritize incoming requests from across teams; establish clear project plans and communicate timelines, trade-offs, and progress regularly.
+ Provide visibility into status, dependencies, and blockers, keeping collaborators informed and aligned toward deadlines.
+ Balance multiple initiatives effectively while maintaining service levels for urgent needs during high-activity periods (e.g., conferences, campaigns, launches).
Operational Efficiency & Cross-Functional Support
+ Partner with vertical marketing leads and commercial operations teams to align systems with shared objectives and strategic priorities.
+ Support in-market activities and high-volume campaign periods through proactive system setup and real-time troubleshooting.
+ Identify and execute on opportunities to streamline marketing workflows and reduce manual operations across the organization.
**What You Bring To the Table:**
+ 5+ years in marketing operations, CRM administration, or marketing technology roles.
+ Deep expertise with **HubSpot** and **Salesforce** , including troubleshooting, integration setup, and automation workflows.
+ Proficiency in additional marketing tools (e.g., Google Analytics, ZoomInfo).
+ Proven experience managing complex stakeholder needs, with strong **project management** and **communication skills.**
+ Demonstrated ability to scope requests, prioritize work, and communicate clearly across teams and leadership levels.Excellent organizational skills with the ability to manage concurrent projects and collaborate across time zones.
+ Understanding of data privacy compliance and global digital regulations.
+ Analytical mindset with comfort interpreting data and turning it into business insights.
#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$128,000-$160,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at . We will review your request for reasonable accommodation on a case-by-case basis.
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Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.
Allied Universal is currently hiring an Operations Manager that is responsible for staffing, scheduling and processing payroll for all Security Professionals within assigned client sites in the Division or Branch for which the Operations Manager is responsible. Maintains regular communications with Security Professionals, resolving issues regarding pay, morale or complaints. Manages overtime by effective scheduling and making timely, qualified hiring decisions. Takes prompt action to when complaints are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.
**Security Operations Manager**
**Compensation & Benefits:**
Salary is $43,000 annually.
Benefits are offered to full-time employees
+ Medical/Dental/Vision coverage
+ Free employee life insurance
+ Paid employee training and development
+ 401K
+ Employee assistance programs
+ Paid holidays and flexible PTO (Paid Time Off)
+ Great company culture and work/life balance
**RESPONSIBILITIES:**
+ Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. Also regularly evaluates low-performing employees for replacement, upgrade or transfer;
+ Makes initial/conditional job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements. Maintains and publishes weekly Open Post List and actively manages job openings within division/branch;
+ Creates, modifies and manages post schedules in Winteam to ensure adequate coverage at all times. Ensures schedules are properly maintained in WinTeam and are updated regularly;
+ Ensures all positions are staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing. Maintains a qualified, sufficient pool of rovers for backfill of vacant positions as needed;
+ Receives weekly time-sheets and updates Winteam schedules as necessary (verify such for self-scheduling accounts). Runs bi-weekly payroll according to company procedures. Ensures records are properly maintained and updated to reduce payroll errors. Resolves payroll discrepancies in a timely and efficient manner, and communicate status of such to affected employees, to minimize financial exposure for Company;
+ Follows all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy;
+ Processes requests for final paychecks, anniversary bonuses and other pay related issues, and execute the distribution of such pay. Acts as a Company representative in such matters as unemployment hearings, workers' compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters;
+ Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensures all such issues are documented according to company standards, and that all issues receive proper follow up for resolution;
+ Initiates termination procedures as needed for voluntary and involuntary separations. Executes termination meetings as necessary and complete all follow up documentation according to company standards;
+ Maintains regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Reviews "No Hours Report" with branch Human Resource staff on a weekly basis, and disposition employees who are on "active" status with no hours, in accordance with company policies, ensuring no employees remain on "no hours" status beyond 3 weeks;
+ Maintains high employee morale and low employee turnover through effective and proactive communications and timely problem resolution. Ensures all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner;
+ Ensures a smooth running operation by enforcing post specific policies and procedures through proper communication and training. May utilize field training staff to assist in executing post-specific training
+ Maintains a well-organized, clean and effective working area, and ensure all daily, weekly and bi-weekly deadlines are consistently met. Prepares and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues
+ Performs additional projects or tasks as may be directed by managers.
**QUALIFICATIONS:**
+ Minimum high school diploma or equivalent
+ Minimum three (3) - five (5) years of professional-level experience required, managing non-exempt employees in a fast-paced, service organization
+ Must be able to secure a valid Guard License if required by the state in which you are applying. As a condition of employment, employee must successfully complete a behavioral assessment, all new-hire paperwork, a background/reference evaluation, and a post-offer/pre-employment drug and alcohol test
+ May require a current state driver's license and have the ability to safely operate a vehicle; may be required to drive to client sites to address scheduling or employee issues on an as needed basis and must provide own reliable transportation for such
+ Ability to write effective and concise reports and document investigations and counseling sessions. Must be able to effectively communicate coaching, counseling and disciplinary actions, as well as termination meetings in a professional manner in accordance with company standards
+ Demonstrated working knowledge of personal computers and Microsoft Office software mandatory. Ability to learn and efficiently operate various timekeeping and payroll programs, such as Winteam, eHub, and CyCop
+ Demonstrated ability to be very customer service oriented, with the ability to successfully interact with all levels in the organization, including with Security Professionals, Vice Presidents and clients in a courteous and professional manner, while functioning as a team player. Must demonstrate an effective ability to de-escalate situations before they become hostile or unpleasant
+ Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Must demonstrate a high level of integrity, and apply rules, policies and employment actions in a consistent, fair and equitable manner in all situations
+ Professional, articulate and able to use good independent judgment and discretion
+ Outstanding verbal and written communication skills required. Must be able to read, write and speak English in a clear, concise manner
**PREFERRED QUALIFICATIONS:**
+ Prior security industry and/or military experience
+ College degree or coursework
+ Prior experience in the security industry, law enforcement, military and/or customer service
+ Experience in scheduling, operations and/or employee management in a service-related industry
**BENEFITS:**
+ Medical, dental, vision, basic life, AD&D, and disability insurance
+ Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
+ Eight paid holidays annually, five sick days, and four personal day
+ Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ID:** 2025-1398264
**Location:** United States-Alabama-Montgomery
**Job Category:** Management

Manager, Data Center Operations - Mainframe OperationsRemote - United StatesJR012132
***Work hours will primarily be overnight supporting 3rd shift associates***
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION
**Role Summary**
As a Manager of Data Center Operations, the successful candidate will be responsible for managing Mainframe and Distributed Data Center Operations shared/dedicated teams across various technologies like ITIL, JCL, Zowe, zOS, zVSE, ISPF, TSO, CICS, Control-M, TWS/IWS, CA7, etc., basic IBM utilities and other Mainframe Operations technologies as well some Distributed (Linux, Windows, Cloud) platform batch operations monitoring environments. A Data Center Operations Manager is responsible for rethinking the assumptions behind how traditional services are built and thinking about how to maintain, enhance and continuously improve Mainframe and Distributed Data Center Operations services best suited for our Ensono Operations as well as its function and interaction within a Global team matrix. You will draw from your technical and management expertise to mentor Associates, provide leadership on complex technical issues as required, and prioritize workloads, and work directly with customers and management as required. As the Manager of Data Center Operations you will influence our technical strategy, help hire competent Data Center Operators and perceive innovative new solutions for our customers.
Position reports to Senior Manager, Data Center Operations.
**What You Will Do:**
**Service Delivery Excellence**
+ Manage overall delivery & support process across multiple initiatives to ensure sustainable Mainframe and Distributed Data Center Operations practice which includes automation, process documentation, production support, optimization & monitoring
+ Ensuring that the client's infrastructure and its services are up and running meeting predefined SLA
+ Provides technical input & guidance for any significant projects
+ Assesses the various risks of delivery and plans to mitigate these risks
+ Escalates issues where necessary provide suggestions/input mitigation for high-risk situations
+ Assisting in building capabilities within the portfolio/span of control to meet demands as per the client or stakeholder context
+ Assisting with adjusting the supply (skill and scale) as demand changes
+ Creates an environment and culture of knowledge sharing and re-use
**Client Focus and Relationship Management**
+ Take feedback and build and implement action plans on an ongoing basis to ensure high levels of client satisfaction
+ Demonstrates understanding of client's/stakeholder's business context, their products and services, partners and alliances, competitive landscape, future plans
**People Management and Leadership**
+ Manage and lead a team of service-oriented professionals across multiple disciplines, including planning and allocating resources, developing, coaching and mentoring employees and managing performance to deliver service outcomes and continuous improvements
+ Enables ongoing competency development of the portfolio/span of control
+ Assist in identifying training needs and ensure that every member has training and certification plans, and all training happens as per these plans
+ Personally, spend adequate time on coaching and mentoring the next level of employees
+ Communicates on organization policy or processes e.g. appraisal or promotion process
+ Counsels people where there are issues regarding appraisals, promotions etc.
+ Focuses on career planning of all the next level in his/her portfolio/span of control by:
+ Implementing various listening mechanisms to capture aspirations of employees - these could be formal or informal mechanisms
+ Creating and providing opportunities for individuals to be able to showcase their talent and potential
+ Works with teams across functions to ensure hiring of the right resources
+ Attrition management and assisting in working on retention strategies
**Operational Excellence**
+ Manages and provides governance for the day-to-day delivery operations of Ensono Mainframe and Distributed Data Center Operations
+ Regularly reviews the attainment of service levels (SLAs) and drives the service owners/Managers and Team leads to deliver at the committed quality
+ All portfolio/span of control activities are driven to achieve the portfolio/span of control level goals and scorecards w.r.t planning, monitoring and reviewing
+ Creates a focus within the portfolio/span of control for continuous service improvement by setting higher goals on quality and productivity and then tracking them to ensure that these goals are met
+ Aligns and implements various processes and reports to manage on-going operations
+ Assist in driving accountability and continual service improvements through reviewing support practices and performing trend analysis on key operational metrics, ensuring a high focus on end-to-end client experience
+ Ensures that data in all systems & dashboards is accurate at all given points in time
We want all new Associates to succeed in their roles at Ensono.That'swhywe'veoutlined the job requirements below. To be considered for this role,it'simportant that you meet all Required Qualifications.If you do not meetall ofthe Preferred Qualifications, we still encourage you to apply?
**What You Will Need:**
+ 10+ years of experience in mainframe operations, with at least 5 years in a leadership or management role.
+ Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
+ Proven ability to lead teams in a 24/7, mission-critical environment.
+ Ability to work overnight/3rd shift as required.
+ A successful candidate is one who thrives in a fast-paced environment, has customer obsession, thinks big, and knows how to simplify.
+ The ideal candidate has strong leadership qualities coupled with a strong technical background in managing various Mainframe Operations technologies, constantly strives to improve user experience, building self-service capabilities, love to learn new technologies, passionate about speed of execution, as well as managing Distributed batch environments.
+ Demonstrated success leading Mainframe Data Center Operations support teams in a 24/7 mission critical environment
+ Deep understanding and demonstrated ability to adapt to complex business environments and situations.
+ Excellent communication, stakeholder management, and mentoring skills.
+ Strong understanding of IT security, compliance, and audit requirements.
+ Experience in maintaining IT Infrastructure policy, programs, procedures, standards as well as adherence to existing Service Level Agreements (SLA's)
WhyEnsono ( ?
Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include:
+ Unlimited Paid Days Off
+ Three health plan options through Blue Cross Blue Shield
+ 401k with company match
+ Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
+ Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
+ Education Reimbursement, Student Loan Assistance or 529 College Funding
+ Enhanced fertility coverage
+ Wellness program
+ Flexible work schedule
+ Depending on location, ability to take advantage of fitness centers
As of the date of this posting, a good faith estimate of the current pay scale for this role is $84,000 to $96,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found onOFCCP's website ( .
If you need accommodation at any point during the application or interview process, please let your recruiter know or email .
JR012132