469 Operations jobs in Tinley Park
Business Operations Manager
Posted 15 days ago
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Job Description
yourself. How? By putting others first, doing what's right and creating solutions that make lives better.
Build your career on our strong foundation and help shape what's next-for you and for us. Chase, a
leading provider of diverse financial services worldwide, is actively seeking service-center team
members to create lifelong engaged relationships with our customers by delivering superior service and
quality with every customer interaction.
As a Strategy VP within Chase Consumer and Community Bank your role is pivotal in coordinating cross-functional initiatives and supporting executive leadership with strategy and people management initiatives. You will have a strong background in operations, data analysis and strong written and verbal communication skills. You are ambitious, self-driven and have expertise in managing workflow strategy and essential business processes.
Job Responsibilities
- Lead execution of GBP's strategic roadmap, aligning platform vision with OKRs, operating model milestones, and executive priorities across tech, product, finance, and legal teams
- Own executive reporting and strategic content development for senior leadership forums
- Oversee governance structures, decision tracking, and partner engagement to drive clarity and accountability across cross-functional initiatives
- Manage platform cost allocation strategy and modeling efforts in partnership with Finance, Tech, and Product
- Drive target-state onboarding experience and operating model readiness
- Serve as a senior advisor on risk, controls, and business process alignment, synthesizing data and insights to influence decision making
Required qualifications, capabilities, and skills
- 6+ years of experience in strategy/management consulting, technology consulting, corporate strategy, or similar roles including at least 1+ years of experience leading teams
- Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
- Strong communication, presentation, and influencing skills - ability to collaborate and build relationships with colleagues at all levels and achieve goals
- A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
- Critical thinking; can be given an objective and break it down into a plan with little guidance and execute
- Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
- Ability to work in a team environment and independently, as well as collaboratively with all levels of the organization, including senior executives
- End-to-end thinking; does not get confined by organizational lines and factors in up and down stream impacts
- Can navigate ambiguity and bring sustainable, repeatable structure to the program
- Highly organized and detail oriented
- Advanced MS Excel and PowerPoint skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Chicago,IL $95,500.00 - $153,000.00 / year
Control Manager Business Operations
Posted 8 days ago
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Job Description
As a Control Manager in Business Operations, you play a key role in preventing, detecting, and monitoring operational, regulatory, and reputational risks. You work closely with bankers and cross-functional teams to resolve control issues and enhance risk and control processes. Your efforts help strengthen our control environment and support our commitment to operational excellence. You'll contribute to a collaborative team culture focused on continuous improvement and innovation. This role offers the opportunity to make a meaningful impact on our business and your career.
You will support the management of risk and controls within Business Operations, working with teams across Controls, Product, Operations, Finance, Regulatory Governance, Legal, and Compliance. Your input will help drive consistent and rigorous operational risk and control practices, issue resolution, and solution recommendations. You'll also enhance monitoring and reporting to ensure meaningful metrics inform the health of our risk and control environment.
Job responsibilities
- Support the management of risk and controls in Business Operations
- Assist with developing, implementing, and executing risk and control related business processes
- Conduct due diligence regarding potential control breaks
- Manage day-to-day operational activities, including mailbox management, tracking key metrics, and analysis / reporting
- Analyze and report on service level agreements, compliance breaches, and status updates
- Record and document mitigation actions and prepare meeting materials
- Provide reporting and documentation regarding control errors
- Contribute to control design and recommend improvements for the control environment
- Collaborate with cross-functional teams to drive consistent operational risk and control practices, issue resolution, and solution recommendations
- Enhance monitoring and reporting to deliver meaningful metrics to inform on health of risk and control environment
- Work with front office to resolve control breaks, ensure compliance, and integrate confirmed control breaks into scorecards
Required qualifications, capabilities, and skills
- Bachelor's degree or equivalent
- Three years of experience in financial services specializing in controls, operations, audit, quality assurance, operational risk management, or compliance
- Experience working with cross-functional teams to analyze, design, and deliver best practices
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
- Exceptional written and verbal communication skills
- Strong networking, collaboration, and relationship-building abilities
- Excellent problem-solving, analytical, and critical thinking skills
- Highly organized and adaptable, able to prioritize multiple tasks in fast-paced environments
- Acute attention to detail
Preferred qualifications, capabilities, and skills
- Business knowledge with ability to understand complex business and regulatory requirements
- Experience with Alteryx and QlikSense for process automation and efficiency
- MS SharePoint knowledge
- Ability to work autonomously and adapt to shifting priorities
- Experience influencing stakeholders and making informed decisions
- Ability to justify decision making and drive change independently
- Positive and inspiring attitude
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Chicago,IL $80,750.00 - $115,000.00 / year
Senior Process Improvement Engineer
Posted today
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Responsibilities:
- Lead and manage process improvement initiatives from concept to completion.
- Identify bottlenecks, inefficiencies, and areas for improvement within manufacturing processes.
- Apply Lean Manufacturing, Six Sigma, and other continuous improvement methodologies.
- Conduct detailed data analysis to understand process performance and identify root causes of problems.
- Develop and implement solutions to optimize workflows, reduce cycle times, and minimize waste.
- Design and implement quality control measures to enhance product consistency and reliability.
- Develop standard operating procedures (SOPs) and training materials for new processes.
- Facilitate cross-functional team meetings and workshops focused on process improvement.
- Track and report on the performance of implemented improvements, ensuring sustained gains.
- Promote a culture of continuous improvement throughout the organization.
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field.
- 5-7 years of experience in process improvement, operations management, or a related role within a manufacturing environment.
- Proven expertise in Lean Manufacturing and Six Sigma methodologies (Green Belt or Black Belt certification preferred).
- Strong analytical skills with experience in data collection, statistical analysis, and problem-solving tools.
- Proficiency in process mapping, value stream mapping, and root cause analysis techniques.
- Experience with project management and leading cross-functional teams.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and drive change effectively.
- Familiarity with manufacturing execution systems (MES) is a plus.
- Knowledge of quality management systems (e.g., ISO 9001) is desirable.
Senior Process Improvement Engineer
Posted 8 days ago
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Job Description
Responsibilities:
- Analyze current manufacturing processes to identify bottlenecks, waste, and areas for improvement using tools like value stream mapping.
- Design, develop, and implement new processes and workflows to enhance efficiency, quality, and safety.
- Lead cross-functional teams in continuous improvement initiatives, fostering a culture of operational excellence.
- Apply Lean Manufacturing principles (e.g., 5S, Kaizen, Kanban) to optimize production systems.
- Utilize Six Sigma methodologies (DMAIC) to solve complex process problems and reduce variation.
- Develop and track key performance indicators (KPIs) to measure the effectiveness of implemented improvements.
- Conduct root cause analysis for quality issues and production deviations.
- Create and update standard operating procedures (SOPs) and process documentation.
- Train employees on new processes, methodologies, and best practices.
- Collaborate with production, engineering, and quality assurance teams to ensure successful implementation of changes.
- Evaluate and recommend new technologies and equipment to improve process performance.
- Manage process improvement projects from conception to completion, ensuring on-time and within-budget delivery.
- Prepare reports and presentations on project status, findings, and recommendations for management.
- Stay current with industry best practices and advancements in industrial engineering and process improvement.
- Champion a mindset of continuous improvement throughout the organization.
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field.
- 5+ years of experience in process improvement, lean manufacturing, or Six Sigma roles.
- Certified Lean Green Belt or Black Belt, or Six Sigma Green Belt or Black Belt.
- Proven experience in analyzing and optimizing manufacturing processes.
- Strong understanding of Lean Manufacturing and Six Sigma principles and tools.
- Excellent analytical, problem-solving, and critical thinking skills.
- Proficiency in project management methodologies and tools.
- Strong communication, leadership, and interpersonal skills.
- Ability to work effectively with diverse teams and influence stakeholders.
- Experience with process simulation software is a plus.
- Knowledge in the Industrial Engineering field is required.
- Experience in the manufacturing or production industry is essential.
Senior Process Improvement Engineer
Posted 8 days ago
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Job Description
The ideal candidate will possess a strong background in industrial engineering principles, advanced statistical analysis, and change management. You will have a proven ability to lead complex projects from conception to completion, effectively engaging stakeholders at all organizational levels. This role involves hands-on work on the plant floor and in operational settings, requiring a deep understanding of industrial equipment, production workflows, and quality control systems. You will be a key contributor to fostering a culture of continuous improvement and operational excellence within the organization. This position is based in our **Chicago, Illinois, US** facility and requires a dedicated on-site presence.
Responsibilities:
- Lead the design, development, and implementation of process improvement initiatives using Lean Six Sigma methodologies.
- Conduct detailed analysis of existing manufacturing and operational processes to identify areas for optimization.
- Develop and implement new process designs and workflows to enhance efficiency and reduce waste.
- Utilize statistical tools and techniques to analyze process data and identify root causes of problems.
- Manage and mentor project teams, fostering collaboration and driving results.
- Develop training materials and conduct training sessions on process improvement methodologies.
- Ensure that all implemented processes comply with safety, quality, and regulatory standards.
- Collaborate with engineering, production, and quality assurance departments to integrate improvements.
- Track and report on the performance of implemented changes, demonstrating ROI.
- Champion a culture of continuous improvement throughout the organization.
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field. Master's degree preferred.
- Minimum of 5-7 years of experience in process improvement engineering or a similar role.
- Black Belt or Master Black Belt certification in Lean Six Sigma is highly preferred.
- Demonstrated experience leading successful Lean Six Sigma projects.
- Strong analytical and problem-solving skills with a data-driven approach.
- Proficiency in statistical software (e.g., Minitab) and process mapping tools.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively with diverse teams and influence stakeholders.
- Experience in manufacturing or production environments.
- Strong understanding of quality management systems.
Senior Process Improvement Engineer
Posted 8 days ago
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Job Description
Remote Process Improvement Engineer
Posted 8 days ago
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Job Description
Key Responsibilities:
- Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Utilize Lean and Six Sigma methodologies to design and implement process optimization strategies.
- Develop process maps, flowcharts, and standard operating procedures (SOPs).
- Collect and analyze data to quantify process performance and identify root causes of issues.
- Design and implement new processes or modify existing ones to improve efficiency, quality, and cost-effectiveness.
- Develop and track key performance indicators (KPIs) to measure the impact of process changes.
- Collaborate with cross-functional teams and stakeholders to ensure successful adoption of new processes.
- Provide training and support to employees on new process methodologies.
- Document best practices and share knowledge across the organization.
- Continuously monitor and evaluate processes to ensure ongoing improvement.
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, Operations Management, or a related field.
- 5+ years of experience in process improvement, operations analysis, or related roles.
- Certification in Lean, Six Sigma (Green Belt or Black Belt preferred), or equivalent experience.
- Proficiency in process mapping and data analysis tools.
- Strong understanding of Lean manufacturing or Lean service principles.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong communication, interpersonal, and presentation skills.
- Ability to manage multiple projects simultaneously and work independently in a remote environment.
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Senior Process Improvement Engineer
Posted 8 days ago
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Job Description
Responsibilities:
- Lead and conduct detailed analyses of current manufacturing and operational processes to identify areas for improvement.
- Design, develop, and implement innovative process solutions to enhance efficiency, reduce waste, and improve product quality.
- Utilize Six Sigma, Lean Manufacturing, and other continuous improvement methodologies to drive change.
- Develop and manage project plans for process improvement initiatives, ensuring timely and successful implementation.
- Collect and analyze data to measure the impact of process changes and identify further optimization opportunities.
- Collaborate with cross-functional teams, including production, engineering, and quality assurance, to implement and sustain process improvements.
- Develop and deliver training programs on process improvement techniques to team members.
- Stay current with industry best practices and emerging technologies in industrial engineering and process optimization.
This position offers a challenging and rewarding opportunity to make a tangible impact on the company's operational success. You will have the chance to work on diverse projects and contribute to a culture of continuous improvement. If you are a proactive problem-solver with a passion for optimizing processes, we encourage you to apply.
Operations Manager
Posted 1 day ago
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Job summary
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Operations Manager

Posted 2 days ago
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VEYER is a Fortune 500-scale fulfillment leader with 40+ years of supply chain expertise, operating 40 North American warehouses in support of brands like Office Depot®. We specialize in high-volume eCommerce fulfillment, offering employees exposure to industry-leading logistics operations. We're backed by Fortune 500 buying power and port-to-porch experience, providing team members with opportunities for business scale and career growth in logistics.
The Supply Chain Operations Manager is responsible for managing, executing and optimizing Supply Chain strategies as it relates to the daily distribution and transportation activities within assigned area(s) of a market. This may include, but is not limited to, functional responsibility for one or more departments such as receiving, order fulfillment, shipping/loadout and/or transportation. This position is responsible for P&L management, staffing, and ensuring the execution and accountability of KPIs, regulations and associate safety. This position will actively engage and interact with site and regional leadership to implement work process design and flow to improve performance and overall efficiency. The Manager, as a member of the leadership team, will continually identify ways to improve our operations and ensure that both internal and external customers receive the highest level of service. The Manager sustains a cohesive and effective team within his or her area of responsibility by managing and developing associates to achieve high quality and productivity in concert with the company's goals and company values.
Primary Responsibility
- Plan and Manage the efficient receipt, storage, order fulfillment and loading of inventory and/or transportation, through vigilant focus on KPI's, Quality and Service goals; utilizing forecasting methodologies and tools.
- Plan and Manage Multi-Departmental P&L's, with accountability for cost containment and efficiency.
- Implement Lean methodology and use the principals to lead continuous improvement with teams.
- Recruit, hire, train and develop Distribution and/or Transportation associates; ensure coverage planning for staffing requirements and resource allocations.
- Provide leadership and motivation for 20-30 direct report associates. Communicate effectively with associates and create an open communication style that fosters a collaborative work environment.
- Conduct associate performance reviews, ongoing performance discussions, and salary review recommendations. Monitor, observe and record productivity, quality and utilization for assigned area.
- Administer training, qualification, safety programs and ensure regulatory compliance.
- Communicate and administer policies and procedures in assigned area.
- Ensure that the physical condition of the work areas are conducive to a healthy and safe working environment.
- The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Education & Experience
- Bachelors degree or equivalent experience
- Business, Engineering, Distribution Management preferred.
- Three or more years of experience in a production, logistics, transportation, or business-to-business distribution facility
- Two years of managerial or leadership development experience preferred
- Leadership role in Distribution, Transportation, or Operations preferred
- Black Belt certifications in 5s or Dale Carnegie courses preferred
- Microsoft Office
- Strong communication and leadership skills, strong knowledge of warehouse and/or transportation operations and procedures, proven decision-making capabilities, ability to manage and motivate employees.
- Knowledge of Warehouse/Transportation operations, Warehouse/Transportation Management Systems, Inventory Control processes and / or logistics preferred.
- Cloud based systems and other ad hoc reporting
- Self-motivated, team player
- Ability to set and manage expectations; observe and monitor work progress
- Lead through change and deliver critical coaching and feedback on associate performance
- Flexibility to meet the needs of the business
- Financial literacy - ability to forecast business and adjust to business conditions.
About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The salary range for this role is $56,700/year to $79,200/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Application Deadline
The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 95791