543 Chatbot jobs in the United States

US CITIZENS & PERMANENT RESIDENTS ONLY

Excellent contract-to-hire job opportunity

Looking for a Sr. Chatbot Developer to join an Artificial Intelligence team. Join our Tech hub and work in a collaborative environment where talent is valued and creativity is encouraged.

Description:

• Work on state of the art Machine Learning, Natural Language Processing and Gen AI projects.

• Learn new technologies and focus on what you're passionate about.

Requirements ::

• 2 Y+ Experience with Chatbot and RAG Application Development

• 2 Y+ Experience with Machine Learning and Natural Language Processing

• 4+ years experience with Python

• Experience with AWS services.

• Experience with SQL.

• Compiler development experience is plus

• Experience with chat platforms Dialogflow, Connect-Q, etc is a plus

• Experience with Hybrid RAG Agents, Trainable LLM's is a plus

• BS in Computer Science or equivalent degree (MS in ML is preferred).

• Ability to work in an agile collaborative environment.

• Excellent communication skills are required.

Compensation: $68.00 - $78.00 per hour

History

Teklead Corporation is a national Information Technology Consulting company, successfully representing a wide spectrum of clients and their IT needs since 1990. Teklead is dedicated to providing the highest quality software development/support and IT staffing services , both onsite and offshore, using top-notch IT professionals. Having a deep understanding of the IT industry and taking advantage of our extensive network, we've been able to distinguish ourselves by meeting our client's needs and challenges. Our success and reputation are supported by long-lasting client relationships, exceptional customer service and commitment to providing excellent IT solutions.

With more than 25 years of experience, Teklead has expanded to reach a global-level and now has offices in North America (Los Angeles, CA, New York, NY, Dallas, TX), Europe (London, UK) and the Asia Pacific (Banglore, Karnataka, India) . As demand for IT - and more, specifically, high quality and cost effective ADM services - increases, Teklead plans to meet that demand. We are constantly looking to expand our operation through increased screening, hiring and IT training, in addition to expanding our delivery centers in North America and the Asia Pacific regions.

BRMi is seeking a Product Owner (Chatbot) to manage a product backlog and deliver self-service and/or personalized member experiences in the voice channel, with a focus on self-service via Natural Language Processing and conversational design.

Ideal candidates have experience leveraging Natural Language Processing / chatbot solutions in the voice channel to drive efficiencies and streamline experiences. A proven track-record working with internal stakeholders, development teams, and user experience designers in an agile / scrum environment is also desired.

**Hybrid in Pensacola, FL**

Benefits:• Comprehensive Medical, Dental, and Vision Insurance• Employer-Paid Life Insurance• Employer-Paid Short-Term and Long-Term Disability Insurance• 401(k) Plan with Immediate Vesting eligibility on the first of the month following start date• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays• Educational Assistance

Salary: 80k-100k

Click here to learn about BRMi's culture.

Click here to see BRMi’s Glassdoor reviews

• Collaborate with enterprise users and stakeholders of the system to collect/define requirements and understand potential impacts to overall chatbot design and end-to-end voice channel experience
• Take end-to-end ownership of features to deliver incremental value and meet “Definition of Ready” for planning events and portfolio reviews
• Create, maintain, and prioritize the product backlog items (PBIs) in Azure DevOps for assigned features with input from leadership and Agile team members
• Ensure Acceptance Criteria support functional test script creation and adequate testing of assigned features
• Review experience documentation with designers/developers to ensure intended design aligns with original vision and meets stakeholder business needs
• Conduct independent user acceptance testing of experience PBIs / user stories supporting assigned features
• Stakeholder and Agile Team Engagement
• Drive agile team members, stakeholders, and outside development teams to meet established deadlines
• Ensure development/vendor team prioritizes tasks based on stakeholder needs
• Communicate timelines with stakeholders and account for business needs (training material, change management, etc.), to include progress throughout the development process
• Communicate / escalate obstacles and risks to program leadership, as appropriate
• Conduct live and/or recorded demonstrations of final experiences with stakeholders
• Perform other duties as assigned

• Proven experience as a Product Owner in Agile environments, preferably within financial services industry
• Demonstrated understanding of IVR systems and chatbot / AI technologies, to include natural language processing and conversational designs
• Hands-on experience with Microsoft Azure Bot Framework
• Proficiency in managing backlogs and kanban boards using Azure DevOps.
• Excellent communication and stakeholder management skills.
• Ability to work cross-functionally with technical teams, business units, and third-party vendors.

** BRMi will not sponsor applicants for work visas for this position.**

**This is a W2 opportunity only**

EOE/Minorities/Females/Vet/Disabled 

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.

For more details, please connect with Afra Aleem at Ext 112 or email her at

*** Local to North Carolina Required***

Job Title: AI Chatbot Developer

Duration: 12 Months

Start Date: ASAP

Location: Raleigh, NC 27610 (Hybrid)

Position Type: Contract

Interview Type: Telephonic/In person

Ceipal ID: SNC_POWE814_AF

Required Skills:

• Hands on Microsoft Power Platform development including deploying to solutions with environments.(3 Years)
• Copilot Studio for creating chat-driven interfaces(1 Year)
• Microsoft Power Automate for creating workflows across M365 and integrating with other systems(6 Years)
• Microsoft Power Apps(4 Years)
• SharePoint(3 Years)
• Microsoft 365(5 Years)
• Building agents within and outside of SharePoint(1 Year)
• Integrating chatbots with external services(1 Year)
• Azure AI capabilities(2 Years)
• Hands on experience working with non-Microsoft LLM platforms like Gemini, Claude, ChatGPT(2 Years)

Preferred Skills:

• Microsoft certifications including PL-900, AI-900, AI-102, MS-900

V Group Inc. is a New Jersey-based IT Services and Products company, strategically organized into multiple business units: Public Sector, Enterprise Solutions, Ecommerce, and Digital. Within our Public Sector unit, we specialize in delivering IT Professional Services to Federal, State, and Local governments. We hold multiple contracts across 30+ states across US, which include NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, MN, NM, VT, and WA. If you're considering a career opportunity with V Group or exploring a partnership, I welcome you to reach out to me with any questions about our services and the unique advantages we offer to consultants. And please feel free to share my contact information with others who may benefit from connecting with us.

Website:

LinkedIn:

Facebook:

Twitter:

• bility to design and develop AI conversations with responses coming from outside APIs via cloud function or integration with other systems
• pplying clean coding skills and best practices
• Collaborating with user interface designers and backend application integration teams to understand the mechanisms through which the conversational AI solution will be used and what is needed to fulfill intents
• Collaborating with teams and other developers to design, develop, test, deploy and maintain a chatbot
• Troubleshoot bots, debug, and deploy chatbots on various channels (voice/chat)
• Leveraging AI, NLP Technologies and cognitive machine learning to develop chatbot applications
• Integrate chatbot solutions with multiple platforms
• Enhancing user effectiveness of the conversational agents with the help of advanced technologies
• Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities
• Tuning and enhancing Speech to Text models

• 5+ years software delivery experience
• 3+ years of Chatbot development experience with IBM Watson Assistant, or any other similar chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai)
• 3+ years training and improving intent recognition by curating the appropriate training data sets
• 3+ years applying Conversational AI best practices (e.g. NLP and training data best practices)
• 1+ years of experience in CICD, Git, unit-testing and source code management
• 1+ years of knowledge of cloud development and deployment principles
• 1+ years of working in an Agile environment, with knowledge in DevOps approaches, end-to-end software development processes and business requirements
• Experience with working on watsonx Assistant and watsonx Orchestrate
• Backend (server side) development experience either in Java, node.js
• Multi-language background and experience working with programming languages such as Python, Java, Javascript/Typescript
• Experience with IBM Voice gateway and / or IBM Discovery is a plus
• Knowledge of automated speech recognition, including SSML tagging for TTS

• Design, develop, and maintain chatbot solutions using Kore.ai platform.
• Create conversational flows, natural language understanding (NLU) models, and integrations with back-end systems.
• Conduct thorough UI design and testing to ensure intuitive, high-quality user experiences.
• Collaborate with product and business teams to translate requirements into conversational workflows.
• Test and optimize bot performance based on user feedback and analytics.
• Ensure security, compliance, and scalability of chatbot solutions.

• Hands-on experience with Kore.ai platform and bot development lifecycle.
• Strong skills in JavaScript and conversational UI design.
• Proficiency in UI testing methodologies and tools.
• Ability to integrate chatbots with APIs and enterprise systems.

• Collaborate with enterprise users and stakeholders of the system to collect/define requirements and understand potential impacts to overall chatbot design and end-to-end voice channel experience
• Take end-to-end ownership of features to deliver incremental value and meet "Definition of Ready" for planning events and portfolio reviews
• Create, maintain, and prioritize the product backlog items (PBIs) in Azure DevOps for assigned features with input from leadership and Agile team members
• Ensure Acceptance Criteria support functional test script creation and adequate testing of assigned features
• Review experience documentation with designers/developers to ensure intended design aligns with original vision and meets stakeholder business needs
• Conduct independent user acceptance testing of experience PBIs / user stories supporting assigned features

• Drive agile team members, stakeholders, and outside development teams to meet established deadlines
• Ensure development/vendor team prioritizes tasks based on stakeholder needs
• Communicate timelines with stakeholders and account for business needs (training material, change management, etc.), to include progress throughout the development process
• Communicate / escalate obstacles and risks to program leadership, as appropriate
• Conduct live and/or recorded demonstrations of final experiences with stakeholders

• 5+ years of experience as a Product Owner in Agile environments, preferably within financial services industry
• Demonstrated understanding of IVR systems and chatbot / AI technologies, to include natural language processing and conversational designs
• Hands-on experience with Microsoft Azure Bot Framework
• Proficiency in managing backlogs and kanban boards using Azure DevOps.
• Excellent communication and stakeholder management skills.
• Ability to work cross-functionally with technical teams, business units, and third-party vendors.

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• .and much more!

• This Power Platform and Copilot/Azure AI Developer will build sophisticated chatbots that integrate Teams, SharePoint, Microsoft 365 services, and external systems to enhance productivity for client users and customers.
• The ideal candidate has hands-on experience with Copilot Studio's canvas interface, natural language processing capabilities, and can configure complex dialog flows with branching logic.
• You should be comfortable integrating chatbots with external APIs, databases, and third-party services through Power Automate and custom connectors.
• Knowledge of Azure AI services is also preferred. Experience with Power Platform governance, security best practices, and deployment strategies across development and production environments is required.
• Strong problem-solving skills and the ability to troubleshoot complex integration issues are crucial for success in this role.
• This role will provide experience deploying solutions and working within Power Platform environments as well as Azure DevOps.

• 8+ years' experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, inContent development roles.
• Innovative thinker with the ability to come up with creative solutions.
• Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors Introduction to KORE.ai, Smart Assist, IVR Technologies.
• Java, Java Script, Python, XML, Web Services API experience is preferred.
• Analytical, Problem Solving and Coordination Skills
• Familiarity with chatbots, voice enabled devices, or other conversational channels.
• Ability to understand and write JavaScript.
• Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams etc.
• Storyteller and editorial mindset with an ability to predict audience preferences
• Excellent communication and writing skills.
• Exceptional creative thinking, writing and persona building skills