6,791 Digital Operations jobs in the United States

**RWE Clean Energy, LLC**
**To start as soon as possible, full time, permanent**
**Functional area:** IT / Digital
**Remuneration:** Exempt
RWE Clean Energy (RWECE) is a rapidly growing renewable energy owner/operator in North America. Our wind, solar, and battery energy storage system (BESS) assets combine to form a portfolio of 12GW. With a wide pipeline of projects and long-term growth ambitions, RWE has need of a **Digital Operations Onboarding Engineer** .
The candidate will act as a technical onboarding expert, assisting the control center and other groups in getting new projects integrated to the various monitoring, control, and management systems needed to bring a renewable energy generation site online.
**Role Responsibilities:**
+ Work with IT, OT, SCADA Engineering, Operations, and Control Center teams to onboard new and existing sites into RWE's environment
+ Technically manage sites' real-time communications with and responses to offtakers and ISOs/RTOs, according to their specific requirements
+ Connect Battery Energy Storage System (BESS) sites to RWE's commercial optimization engine, and ensure that sites continuously communicate and respond appropriately to charge/discharge signals
**Job Requirements and Experiences:**
+ Bachelor's Degree from an accredited school in Engineering, Computer Science, or related field required
+ Minimum 4 years' experience in engineering, software development, or related field required
+ Minimum 2 years' experience with Industrial Control Systems as a SCADA or Automation Engineer with PLCs, DCS, MIS, SCADA, etc. required
+ Minimum 2 years' experience in the power/energy industry strongly preferred
+ Project Management Professional (PMP) Certificate or equivalent preferred
+ Experience building and managing custom software solutions in complex environments required
+ Experience managing large-scale onboarding projects and documenting onboarding processes and programs required
+ Experience with grid-level battery energy storage systems strongly preferred
+ Experience interacting with ISOs (ERCOT, CAISO, PJM, SPP, etc) through APIs and market interfaces strongly preferred
+ Experience using industrial integration and data management platforms, such as Inductive Automation's Ignition, Emerson's Ovation, and AVEVA's Pi, within a control center environment preferred
+ Experience performing quantitative analysis in energy systems, or working on projects alongside Market Analysis or Commercial Operations team preferred
+ This position is an office-based role with some travel and visits to other RWECE office and field locations
+ Must be able to sit, walk, or stand for long durations of time
_Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._
**Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.
**Apply with just a few clicks:** ad code **90586.** Any questions? Contact HR: ** **
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Through its subsidiary RWE Clean Energy, RWE is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
As an energy company with a successful history spanning more than 125 years, RWE has an extensive knowledge of the energy markets and an excellent expertise in all major power generation and storage technologies, from nuclear, coal and gas to hydro, batteries, wind and solar.
Every project brings constantly-evolving technical, practical and social challenges - and drives a culture where everybody thrives, has fun and feels excited by each day. As the third largest renewable energy company in the U.S., you'll also have the freedom to act with conviction and courage as we pivot to new technologies - and continuously improve, together.

**Career Area:**
Technology, Digital and Data
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Job Summary:**
Our Cat Customer Support team provides end-to-end customer and dealer support for over 50 Caterpillar products and services. Internally, our Caterpillar team manages ongoing support execution and future strategic initiatives to continue to elevate the support experience provided by Caterpillar and our dealers.
**What You'll Do:**
+ Managing 3-5 lines of business for support
+ Direct partnership with business partners and stakeholders to ensure continued alignment to scope, cost, quality
+ Ongoing analysis of support data to identify key trends and areas for improvement, resulting in recommendations to our internal support team, outside support partners or application/service development improvements
+ Development of business reviews summarizing support achievements (SLA, Customer Satisfaction, Quality, etc.) as well as key data analysis insights to improve the support experience
+ Presentation of business reviews to senior leaders, key stakeholders and business partners
+ Coordinating collaborative efforts with internal support team members (training, quality, operations, etc.) as well as application teams for continuous improvement efforts
**What You'll Have:**
**Effective Communications** : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
- Delivers helpful feedback that focuses on behaviors without offending the recipient.
- Listens to feedback without defensiveness and uses it for own communication effectiveness.
- Makes oral presentations and writes reports needed for own work.
- Avoids technical jargon when inappropriate.
- Looks for and considers non-verbal cues from individuals and groups.
**Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.
**Customer Support Policies, Standards and Procedures:** Knowledge of the organization's customer support policies, standards and procedures; ability to guide customers on all company interactions.
Level Basic Understanding:
- Obtains documentation and information on standards and their usage.
- Describes technical standards and procedures that affect the customer support position.
- Identifies key policies governing customer interactions.
- Explains the need to define and follow policies, standards and procedures.
**Performance Measurement and Tuning:** Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication.
Level Basic Understanding:
- Describes basic concepts and features of performance metrics in database, network, hardware and software systems.
- Explains reporting and record-keeping procedures.
- Identifies components contributing to system performance.
- Describes circumstances that cause performance degradation and bottlenecks.
**Position Requirements:**
+ Completed degree from a university/college by start date in Business Administration, Communications, Marketing or similar OR the equivalent experience
+ For individuals pursuing or holding a degree, the minimum cumulative GPA is 2.8/4 (no rounding)
**Summary Pay Range:**
$79,800.00 - $119,760.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
October 14, 2025 - October 23, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .

Join the team that enhances customer journeys and drives operational efficiencies at JPMorganChase.
As a Digital Operations Collaboration Associate within the Consumer & Community Banking (CCB) Operations team, you will support driving omni-channel initiatives that integrate digital solutions. You will play a key role in enhancing customer experiences, improving operational efficiencies, and supporting the development of industry-leading customer journeys. Your responsibilities will include collaborating with cross-functional teams, tracking key success metrics, and internal communications across the organization.
**Job Responsibilities**
+ Assist in developing and executing strategies to integrate digital solutions with CCB Operations, focusing on reducing friction and enhancing customer journeys.
+ Work closely with various teams to identify, prioritize, and operationalize initiatives that drive efficiency and improve customer experience.
+ Coordinate regular communication updates to key stakeholders and partner teams
+ Prepare and deliver executive-level presentations and reports that communicate key insights, project updates, and strategic recommendations to senior leadership.
+ Track, analyze, and report on key success metrics, providing actionable insights to inform strategic decisions.
+ Champion a culture of innovation, collaboration, and data-driven decision-making within the team and across partner groups.
**Required Qualifications, Capabilities, and Skills**
+ 2+ years of experience in digital operations, strategy, marketing, communications, or a related field.
+ Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
+ Excellent written and verbal communication skills, with experience developing marketing materials and executive presentations.
+ Proven ability to collaborate effectively in a matrixed organization and manage multiple projects simultaneously.
+ High attention to detail and organizational skills.
**Preferred Qualifications, Capabilities, and Skills**
+ Experience in financial services or a similar industry.
+ Experience supporting or presenting to executive leadership.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

**City/State:** Saint Louis, Missouri
**Categories:** Marketing and Communications
**Job Status:** Full-Time
**Req ID** : 98329
**Pay Range:** $111,633.60 - $81,792.00 / year (Salary or hourly rate is based on job qualifications and relevant work experience)
**Additional Information About the Role**
Exciting opportunity for a Manager, Digital Operations and Development. Ideally looking for someone with previous experience in digital transformation.
Must be located in the St. Louis or Kansas City area.
**Overview**
**BJC HealthCare** is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of 6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide 785.9 million annually in community benefit. That includes 410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Directs the flow of company information on the BJC HealthCare web site to ensure it reflects the desired image and identity of the system; identifies and manages implementable technologies to make communication faster and more effective.
**Preferred Qualifications**
**Role Purpose**
The Manager will collaborate with cross-functional teams in Digital Operations and IT to develop and enhance enterprise websites and digital front door capabilities that support consumer's access to care. This person will direct and lead these efforts, specifically in the areas of web content management (Acquia Drupal) and Find a Doctor (Yext search). Deep knowledge and expertise in content management systems (Acquia Drupal strongly preferred) will allow the organization to modernize its digital experiences and drive positive business outcomes.
**Responsibilities**
+ Manages individual(s) including but not limited to: hires, trains, assigns work, manages and evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
+ Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
+ Responsible for the day-to-day operations of BJC public facing websites. Leads efforts to develop compelling digital experiences that meet goals while offering efficient and effective operations. Ensures that the CMS architecture is developed and managed to enable optimal operations, the content architecture is flexible and maintainable, full documentation (runbooks and style guides) is developed and socialized, and leverages web best practices.
+ Recommends site and back-end optimizations based on data and conversion best practices.
+ Conducts research and analyzes data to determine the most suitable approaches for developing and maintaining BJC web properties. Stays up to date on industry trends and advancements to continually improve digital marketing strategies.
+ Evaluates functional/business and technical requirements and identifies gaps/risks and provides input into prioritization and planning efforts.
+ Implements Agile best practices and provides support, troubleshooting, and resolution of defects. Promotes knowledge sharing activities within and across different teams by engaging in business and technical analysis, documentation, training, and mentoring.
**Minimum Requirements**
**Education**
+ Bachelor's Degree
**Experience**
+ 5-10 years
**Supervisor Experience**
+ 2-5 years
**Preferred Requirements**
**Education**
+ Master's Degree
**Experience**
+ 10+ years
**Supervisor Experience**
+ 5-10 years
**Benefits and Legal Statement**
**BJC Total Rewards**
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
+ Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
+ Disability insurance* paid for by BJC
+ Annual 4% BJC Automatic Retirement Contribution
+ 401(k) plan with BJC match
+ Tuition Assistance available on first day
+ BJC Institute for Learning and Development
+ Health Care and Dependent Care Flexible Spending Accounts
+ Paid Time Off benefit combines vacation, sick days, holidays and personal time
+ Adoption assistance
**To learn more, go to our Benefits Summary ( all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job Description

Job Description

Must be able to work onsite in Holland, OH. This role will transition to hybrid after 60-day orientation period.

Midwest Tape | Hoopla

For over 30 years, Midwest Tape has served libraries and their patrons with unparalleled access to the best content available in the media world. Our digital offering, hoopla Digital, combines the media and library expertise of Midwest Tape with the latest in web and mobile technology, delivering an all-in-one experience to the library world. As hoopla continues to grow on a global scale, we are expanding our team.

At Midwest Tape, we know our people are the reason for our success. We value our employees and believe in empowering them to help them thrive. We offer competitive pay and benefits, a healthy work/life balance, and appreciation for a job well done.

Position Summary:

Responsible for resolving content playback errors reported. Establish Salesforce case management and content testing workflows to support production support initiatives. Review, analyze, and test content errors reported by hoopla patrons, customers, and internal stakeholders. Able to work in a cross-functional team environment as well as independently within specialized production support procedures.

Primary Duties and Responsibilities:

To perform this position successfully, an individual must fulfill the knowledge, skill, and/or ability requirements listed below.

1. Review Salesforce cases entered from patrons and determine action items to resolve proven content errors.
2. Coordinate testing playback as well as tasks required to resolve high volume of playback issues.
3. Submit bug or enhancement development tasks according to established procedures.
4. Develop and document content production support workflows and guidelines as needed.
5. Design and coordinate implementation of content testing automation with the QA Automation team.
6. Work in conjunction with hoopla patron support and development teams to prioritize developer research and/or tasks for high-impact reported errors that are trending.
7. Identify, analyze, and document ingestion team-related opportunities for improvement.
8. Perform additional business analysis as required by collaborating with Analytics or Salesforce team to create and run reports, dashboards, accumulating data, etc.
9. Identify key performance indicators to set and monitor department goals.
10. Stay abreast of the latest advancements and trends in the digital media industry.

Skills:

• Possesses a deep understanding of core ingestion workflows and technologies.
• Experience with digital media formatting, processes, and industry standards required.
• Must possess problem-solving abilities.
• Excellent focus and strong attention to detail.
• Self-directed with the ability to work with minimal supervision and meets goals.
• Exceptional communication skills, both oral and written, including the ability to communicate technical issues.
• Advanced knowledge of devices and web browsers, as well as web platforms to assist in testing.

Preferred Education Requirements :

• Associates or Bachelors’ Degree in related field or equivalent experience.

Preferred Experience:

• 2 years of experience in Ingestion Coordinator role or related area.
• Experience with media playback and services on a mobile device is required.
• Familiarity with the tools, concepts and methodologies of website / mobile application testing.
• Knowledge of Salesforce and Jira is preferred.
• Familiarity or experience with Perfecto, or comparable, web and mobile testing applications preferred.

Physical Requirements/Work Environment :

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to regularly sit for extended periods of time.
• Perform repetitive motion-type tasks
• Must be physically present for meetings, presentations, and training.

Benefits:

• Medical, dental, & vision insurance
• 401k + match
• Profit sharing
• Paid vacation and personal time
• Flex time
• 10 paid holidays
• Company performance bonus
• Holiday bonus
• Paid time to volunteer
• Training & career development opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join the team that enhances customer journeys and drives operational efficiencies at JPMorganChase.

As a Digital Operations Collaboration Associate within the Consumer & Community Banking (CCB) Operations team, you will support driving omni-channel initiatives that integrate digital solutions. You will play a key role in enhancing customer experiences, improving operational efficiencies, and supporting the development of industry-leading customer journeys. Your responsibilities will include collaborating with cross-functional teams, tracking key success metrics, and internal communications across the organization.

Job Responsibilities

• Assist in developing and executing strategies to integrate digital solutions with CCB Operations, focusing on reducing friction and enhancing customer journeys.
• Work closely with various teams to identify, prioritize, and operationalize initiatives that drive efficiency and improve customer experience.
• Coordinate regular communication updates to key stakeholders and partner teams
• Prepare and deliver executive-level presentations and reports that communicate key insights, project updates, and strategic recommendations to senior leadership.
• Track, analyze, and report on key success metrics, providing actionable insights to inform strategic decisions.
• Champion a culture of innovation, collaboration, and data-driven decision-making within the team and across partner groups.

Required Qualifications, Capabilities, and Skills

• 2+ years of experience in digital operations, strategy, marketing, communications, or a related field.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent written and verbal communication skills, with experience developing marketing materials and executive presentations.
• Proven ability to collaborate effectively in a matrixed organization and manage multiple projects simultaneously.
• High attention to detail and organizational skills.

Preferred Qualifications, Capabilities, and Skills

• Experience in financial services or a similar industry.
• Experience supporting or presenting to executive leadership.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Business Support
**Job Sub** **Function:**
Administration & Secretarial
**Job Category:**
Business Enablement/Support
**All Job Posting Locations:**
Malvern, Pennsylvania, United States of America, Spring House, Pennsylvania, United States of America
**Job Description:**
**We are searching for the best talent for a Coordinator - TDS Digital, Strategy and Operations** **to support our Therapeutics Development and Supply Digital, Operations and Strategy Group (TDS DOS) team in Spring House or Malvern, PA.**
_Per our J&J Flex Policy, the expectation for this position is to work in the office 3-4 days per week and work from home 1-2 days per week._
**About Innovative Medicine**
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at the DOS Team, you will provide critical administrative and project management support for the Vice-President of the team, along with Senior Directors, the Digital Leadership team and assigned groups within TDS. This role requires excellent collaboration skills across multiple functions and all levels of the business. It also includes significant project-oriented assignments requiring initiative, organizational skills, the use of sound judgment, discretion, attention to detail, and independent assessment for resolution of ambiguity, complex situations and problems.
Coordinators must think critically to plan, synchronize, and execute complex undertakings with a diverse set of individuals in different roles. You will act as a single point of contact for management leaders and assigned groups and will have the ability to respond quickly to shifting priorities and accommodate multiple stakeholder requirements. You must be self-directed and able to make last-minute changes and/or decisions without prior approval from assigned leaders.
**Core Duties and Qualifications:**
Connect
+ Establish and maintain effective working relationships and partnerships with Facilities, Site/Campus Governance, Procurement and Finance (eMarketplace) and external partnerships and key stakeholders.
+ Proficient in the enabling systems and processes required for offsite team meetings and projects. Working knowledge of company policies and procedures for securing contracts with offsite venues to remain compliant.
+ Promotes industry-wide trends in technology and software to support administrative activities including value-added, cost saving apps and platforms, including Tableau, JES registration, J&J events, etc.
+ Be approachable.
+ Be proactive and proficient in anticipating the needs of the organization.
+ Adopt lean principles to increase productivity.
Decision-Making
+ Independently solves problems and resolves issues within area of expertise or escalates problems to the appropriate resource.
+ Analyzes a chain of events and applies technical knowledge; collects facts and basic rationale to make recommendations for problem resolution.
+ Applies compliance requirements within scope of responsibility, provides documentation as necessary, and participates in compliance activities as required.
Role/ Responsibilities
+ Administrative responsibilities include working discretely with confidential information.
+ Project management and event planning.
+ Perform calendar management, scheduling meetings, arranging complex domestic and international travel, and expense report management.
+ Assist with the preparation of business presentations
+ Manage departmental organizational charts
+ Share the knowledge
+ Interview scheduling, onboarding and offboarding; space planning and seat management.
+ Drive and promote continuous improvement efforts and culture.
+ Purchasing requests related to department and contracting needs.
+ Manage external relationships with vendors, speakers, and candidates within the scope of responsibility.
+ Manage facility and maintenance requests.
**Core Qualifications:**
+ Bachelor's degree or equivalent combination of education and experience is required.
+ Previous experience in an administrative position
+ Ability to utilize new tools and technologies such as GenAI
+ Strong proficiency in the use of Microsoft Office Suite
+ Extremely detail-oriented with ability to also see the big picture.
+ Proven ability to effectively prioritize workflow.
+ Excellent interpersonal, written and oral communication skills.
+ Ability to exercise good judgement, show initiative and be proactive.
+ High standards of ethics and confidentiality to handle sensitive information.
+ Excellent communication skills, both oral and written, as well as proven conflict management and negotiation skills
+ Excellent interpersonal skills with the ability to adapt effectively to a constantly evolving organization issues, structures and dynamics
+ Demonstrated capability to manage multiple projects
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at no-style="text-align:left;">Job Function:

Business Support

Job Sub Function:

Administration & Secretarial

Job Category:

Business Enablement/Support

All Job Posting Locations:

Malvern, Pennsylvania, United States of America, Spring House, Pennsylvania, United States of America

Job Description:

We are searching for the best talent for a Coordinator - TDS Digital, Strategy and Operations to support our Therapeutics Development and Supply Digital, Operations and Strategy Group (TDS DOS) team in Spring House or Malvern, PA.

Per our J&J Flex Policy, the expectation for this position is to work in the office 3-4 days per week and work from home 1-2 days per week.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at the DOS Team, you will provide critical administrative and project management support for the Vice-President of the team, along with Senior Directors, the Digital Leadership team and assigned groups within TDS. This role requires excellent collaboration skills across multiple functions and all levels of the business. It also includes significant project-oriented assignments requiring initiative, organizational skills, the use of sound judgment, discretion, attention to detail, and independent assessment for resolution of ambiguity, complex situations and problems.

Coordinators must think critically to plan, synchronize, and execute complex undertakings with a diverse set of individuals in different roles. You will act as a single point of contact for management leaders and assigned groups and will have the ability to respond quickly to shifting priorities and accommodate multiple stakeholder requirements. You must be self-directed and able to make last-minute changes and/or decisions without prior approval from assigned leaders.

Core Duties and Qualifications:

 Connect

• Establish and maintain effective working relationships and partnerships with Facilities, Site/Campus Governance, Procurement and Finance (eMarketplace) and external partnerships and key stakeholders.
• Proficient in the enabling systems and processes required for offsite team meetings and projects. Working knowledge of company policies and procedures for securing contracts with offsite venues to remain compliant.
• Promotes industry-wide trends in technology and software to support administrative activities including value-added, cost saving apps and platforms, including Tableau, JES registration, J&J events, etc.
• Be approachable.
• Be proactive and proficient in anticipating the needs of the organization.
• Adopt lean principles to increase productivity.

Decision-Making

• Independently solves problems and resolves issues within area of expertise or escalates problems to the appropriate resource.
• Analyzes a chain of events and applies technical knowledge; collects facts and basic rationale to make recommendations for problem resolution.
• Applies compliance requirements within scope of responsibility, provides documentation as necessary, and participates in compliance activities as required.

Role/ Responsibilities

• Administrative responsibilities include working discretely with confidential information.
• Project management and event planning.
• Perform calendar management, scheduling meetings, arranging complex domestic and international travel, and expense report management.
• Assist with the preparation of business presentations
• Manage departmental organizational charts
• Share the knowledge
• Interview scheduling, onboarding and offboarding; space planning and seat management.
• Drive and promote continuous improvement efforts and culture.
• Purchasing requests related to department and contracting needs.
• Manage external relationships with vendors, speakers, and candidates within the scope of responsibility.
• Manage facility and maintenance requests.

Core Qualifications:

• Bachelor’s degree or equivalent combination of education and experience is required.
• Previous experience in an administrative position 
• Ability to utilize new tools and technologies such as GenAI
• Strong proficiency in the use of Microsoft Office Suite
• Extremely detail-oriented with ability to also see the big picture.
• Proven ability to effectively prioritize workflow.
• Excellent interpersonal, written and oral communication skills.
• Ability to exercise good judgement, show initiative and be proactive.
• High standards of ethics and confidentiality to handle sensitive information.
• Excellent communication skills, both oral and written, as well as proven conflict management and negotiation skills
• Excellent interpersonal skills with the ability to adapt effectively to a constantly evolving organization issues, structures and dynamics
• Demonstrated capability to manage multiple projects

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.

**Description**
**Introduction**
Do you want to join an organization that invests in you as a Manager Digital Operations and Engagement? At AdvantageTrust, a division of HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
**Benefits**
AdvantageTrust offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._**
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Manager Digital Operations and Engagement like you to be a part of our team.
**Job Summary and Qualifications**
The Digital Engagement Manager will leverage technology, automation, communication and creative design to drive engagement across multiple digital channels. This role manages and executes digital campaigns, including email engagement and survey modules, to enhance member engagement, strengthen brand identity and streamline operations. This role will develop visually compelling content, such as graphics, digital assets, print collateral, and presentations.
The ideal candidate is goal-oriented, with exceptional attention to detail and strong expertise in email campaigns and digital/web engagement. They should excel in digital engagement and graphic design, creating data-driven campaigns that align with brand goals and drive conversions, including new enrollments and increased member spending.
**What you will do in this role:**
**Campaign Development and Execution**
+ Develop and execute strategic email campaigns and survey modules from concept through execution and performance analysis to boost member engagement and drive new member enrollments.
+ Work collaboratively with the Digital Engagement team to design and execute digital engagement campaigns and strategies.
+ Manage and refine email lists, ensuring accurate segmentation and personalized messaging based on member demographics, preferences and behaviors. Responsible for importing and maintaining lists within the email platform to support campaign execution.
+ Track and evaluate key email and survey performance metrics (KPIs) such as deliverability, open rates, click-through rates, conversions and overall return on investment (ROI).
+ Identify areas for improvement and perform A/B testing to assess performance metrics and optimize engagement and campaign success.
**Content Creation and Management**
+ Oversee the creation of new digital engagement content in collaboration with internal and external stakeholders. Build and distribute engagement deliverables that support member retention needs and new enrollment initiatives
+ Ensure all digital engagement deliverables meet graphic standards, brand messaging, security and accessibility/usability requirements
+ Manage day-to-day content production workflows to ensure timely, high-quality and budget-conscious delivery
+ Provide support in creating visually compelling print collateral, email/survey graphics, digital assets and PowerPoint presentations; maintain a working knowledge of design tools and standards to assist as needed.
**Technology and Optimization**
+ Manage digital engagement technology to optimize infrastructure, resources and automation tools
+ Design and implement automated essential workflows, triggers and campaign execution using Zapier or other technology to improve efficiency and consistency.
+ Work with supervisor to determine key metrics to monitor the performance of websites, survey modules, email platforms and digital engagement technology.
+ Take ownership of task management in our project management system by entering, organizing and tracking individual tasks; create templates, schedule recurring items and use automations to streamline workflow and ensure timely execution of responsibilities.
+ Stay current with industry trends and email engagement best practices to continually enhance engagement strategies, automation and drive innovation.
**Data Collection and Analysis**
+ Create and manage survey modules using SurveyMonkey to gather valuable member feedback and spending insights.
+ Track and analyze email, survey and website data to identify trends and inform digital engagement strategies to optimize future efforts.
+ Maintain accurate and organized data within our CRM and digital engagement platforms.
+ Manage day-to-day data analytics using Excel, including building and maintaining spreadsheets with formulas to track ROI, email campaign performance and survey module results.
**Collaboration and Strategy**
+ Leverage cross-departmental relationships to support engagement needs using creative and data-driven strategies.
+ Collaborate with internal resources and stakeholders to deliver aligned and integrated engagement strategies.
+ Monitor digital engagement trends and highlight opportunities for growth and optimization.
**What qualifications you will need:**
+ Bachelor's degree in Marketing, Business or Communications - Required
+ 3+ years of experience in digital engagement or related fields - Required
+ 3+ years of experience in working with different management levels in a highly-matrixed environment - Preferred
**Knowledge, Skills & Abilities**
+ Ability to manage priorities, time and resources proficiently (project management skills)
+ Excellent verbal and written communication skills with strong attention to detail
+ Exceptional critical thinking and problem-solving skills
+ Well-organized and efficient, with proven ability to multitask
+ Self-starter with demonstrated capability to work in fast-paced, dynamic environments (both independently and in team settings)
+ Experience collaborating with technical and functional experts in a problem-solving environment
+ Experience in using project management software to manage multiple projects simultaneously for team productivity
+ Proficiency in Microsoft Office programs (Excel, PowerPoint, Word, etc.)
+ Experience in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Adobe Express, etc.)
+ Understanding of digital engagement technologies and automation tools (Constant Contact, SurveyMonkey, MailChimp, Zapier, Google Workspace, SharePoint, app integrations, automation tools, etc.)
+ Background in CRM workflow implementation, engagement and communications
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Manager Digital Operations and Engagement opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.