7,761 Digital Operations jobs in the United States

As the Manager, Omni-channel Strategy, you will be responsible for the support of the strategic approach, execution details, and measurement of omni-channel marketing and media plans for a Client Hematology brand. You will serve as a dedicated omnichannel point-of-contact for this Hematology brand reporting into the Associate Director, Omnichannel Strategy. This role requires extensive internal matrix collaboration (Production, Brand, Omni-Channel Capabilities, Business Insights & Analytics) and management of external partners such as digital and media agencies. Candidates for this position should have experience in DTC digital marketing within the Rx pharmaceutical category. Launch and category experience is a plus. This role is part of the Omnichannel Strategy Team, which sits within the broader Worldwide Commercialization Excellence group.

Purpose/Objective of the Job
• Support seamless interaction between all stakeholders to develop channel-agnostic engagement and content strategy plans followed by more specific digital channel strategy to meet business and customer needs.
• Support the delivery of channel insights and recommendations for ongoing optimization of business plans.
• Supports cross-functional matrix structure to pull through digital brand campaigns, tactics and programs - driving operational effectiveness, business impact and meet objectives.
• Leverage standards and best practices to drive customer engagement for the business. Examples include and are not limited to CTV, OLV, Display, CRM, websites, eMail, Social Media, and Search Engine Marketing.

Key Responsibilities:
• Support the execution of the engagement plan for the Brand
• Contribute DTC engagement recommendations based upon customer insights and brand strategy
• Collaborate on drafting and delivering creative briefs and other necessary requirements documentation to support the development of digital programs and the production team
• Support and lead internal MLR review processes and work with external partners to ensure timely and accurate preparation of digital programs (e.g., CRM, third-party partner programs, DTC media, websites, mobile, eMail, social media, SEO/SEM, etc.)
• Partner with the digital agencies media partners and Client Production team to define project scope, costs, timelines, and deliverables
• Lead pull through digital tactics and media programs that drive business impact
• Collaborate with Business Insights & Analytics to ensure KPI identification, measurement plans, and ongoing reporting/optimization of digital programs based on insights and analytics
• Drive innovation by partnering with Brands, external partners and capability leads to develop innovative new digital tactics
• Monitor project status and budget and provide regular reporting on progress, challenges, and solutions
• Provide support and coverage to team on several areas of business
• Demonstrate ability to track and manage annual digital program and media budgets
• Hybrid work opportunity. Ability to work in the office two to three days a week is preferred.
• Business travel is TBD

(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

Supervisory Responsibility: none

Qualifications:
• Bachelors degree with minimum 1-3 years industry, (pharmaceutical/biotech or related agency) experience.
• Experience in pharmaceutical digital marketing is required
• Experience leading digital engagement, channel and analytics activities
• Proven ability in managing digital agencies, partners, and cross-functional support teams
• Competence in developing, evaluating, and activating DTC media plans
• Demonstrated ability to successfully navigate internal MLR review processes
• Product launch and/or Oncology/Hematology/Rare diseases experience a plus
• Prior Digital or Media Marketing Agency experience is a plus
• Strong oral and written communication skills
• Experience with Microsoft Excel, PowerPoint, Veeva PromoMats, AdobeAnalytics, WorkFront, Veeva CRM

Simon & Schuster was named to Forbes magazine list of America's Best Mid-Size Employers 2022. Simon & Schuster is a global leader in general interest publishing, dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the world's most popular and widely recognized writers, and winners of the most prestigious literary honors and awards. It is home to numerous well-known imprints and divisions such as Simon & Schuster, Scribner, Atria Books, Gallery Books, Pocket Books, Adams Media, Simon & Schuster Children's Publishing and Simon & Schuster Audio and international companies in Australia, Canada, India and the United Kingdom, and proudly brings the works of its authors to readers in more than 200 countries and territories. For more information visit our website at

The Digital Operations Associate will support the Director, Digital Operations in coordinating the flow of metadata and assets to major online retailers for S&S distribution clients. They will have an interest in both the print and digital world, as this position will be responsible for:

• Managing day to day operational relationships with existing eBook & print on demand accounts

• Lead onboarding efforts related to eBooks and print on demand titles for new distribution clients and provide ongoing support once they are live.

• Troubleshoot online retailer corrections issues

• Work closely with our content distribution provider to manage Simon & Schuster's ONIX and asset feeds

• Act as the liaison between Client Services, Sales, IT, and all Simon & Schuster international offices to troubleshoot/coordinate metadata and other operational initiatives

• Assist on special projects as needed

Candidate Requirements

One year work experience preferred;

Detail oriented with strong interpersonal & computer skills;

Ability to multi-task & handle a diverse range of issues;

Strong Microsoft Excel skills required;

IBM Cognos and basic SQL a plus;

BA/BS degree required.

The ideal candidate is naturally inquisitive, a problem solver and develops the ability to work independently.

Simon & Schuster US is an equal opportunity employer (EOE) including disability/vet. At Simon & Schuster US, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Simon & Schuster US is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable. Additionally, employees have access to our industry-first, Broad Based Ownership program, which makes all employees partners in our shared success.

Candidates hired for this or any other posted Simon & Schuster role will be employees of Simon & Schuster, LLC, subject to all policies, including the Workplace Privacy Notice ( , and eligible solely for the benefits plans thereof.

Job Details

Job Family Logistics

Job Function Operations Research Analyst

Pay Type Hourly

Employment Indicator Regular

Hiring Min Rate 55,000 USD

Hiring Max Rate 60,000 USD

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future , is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.

The Digital Operations Process Analyst plays a critical role in supporting and optimizing the operational infrastructure of Nutrien's Digital Retail organization. This position focuses on improving and maintaining processes related to onboarding/offboarding, asset and software lifecycle management, and vendor coordination. The ideal candidate will bring a blend of technical expertise, process improvement acumen, and strong interpersonal skills to ensure seamless operations in the digital retail organization.

What you will do:

Technical Support & Service Management

• Provide Tier I and Tier II support for Digital Retail NA team members.
• Troubleshoot MacBook hardware/software issues and peripherals.
• Monitor and respond to service requests via Jira Service Management.
• Collaborate with the End User Compute team to ensure secure and efficient MacBook configurations using JAMF and Apple Business Manager.

Digital Asset & Inventory Management

• Maintain accurate inventory of MacBooks and related equipment.
• Prepare and configure MacBooks for new hires or replacements.
• Diagnose and repair stored MacBooks to ensure readiness for deployment.
• Coordinate device refresh cycles and maintain a standard refresh schedule.

Onboarding & Offboarding

• Manage onboarding/offboarding workflows including ticket submissions, equipment setup, and data wipes.
• Automate and document onboarding/offboarding processes.
• Welcome and orient new hires virtually or in-person.
• Track and update inventory records to reflect equipment deployments and returns.

Vendor & SaaS Management

• Administer and manage vendor license acquisitions, renewals, and terminations.
• Review and process vendor invoices; identify discrepancies.
• Use SaaS management platforms and Azure Active Directory to manage application access and implement SSO.

Process Improvement & Reporting

• Identify and implement process improvements across digital operations.
• Develop documentation, training materials, and user guides.
• Generate reports and dashboards related to financial and vendor management using tools like Power BI.
• Collaborate with cross-functional teams (Finance, Legal, HR, IT Security) to support compliance and policy changes.

What you will bring:

• Proven experience in IT support, particularly with macOS and MacBook systems.
• Familiarity with JAMF, Apple Business Manager, ServiceNow, Jira Service Management, and Azure Active Directory.
• Strong understanding of SaaS lifecycle management and security compliance.
• Experience with inventory management tools and asset tracking.
• Excellent organizational and analytical skills.
• Ability to lead process improvements and collaborate across departments.
• Knowledge of financial management, vendor relations, and agile methodologies is preferred.
• Experience with Power BI or similar reporting tools is a plus.

Compensation & Benefits:

The salary range for this role, in Loveland, CO, is between $105,300 - $180,500. While we provide this range as general guidance, several factors are taken into consideration when making compensation decisions including, but not limited to, candidate skill set, experience and training, licensure and certifications, work location, and other business and organizational needs. Actual salary and benefits may differ based upon location.

We provide an attractive benefits package that includes comprehensive medical, dental, vision coverage, and life insurance and well as disability coverage for positions working more than 30 hours per week. In addition, we have a retirement program that encourages our employees to save for the longer term, with generous matching employer contributions. Our benefit package also demonstrates our culture of care with paid vacation, sick days and holidays as well as paid personal and maternity/parental leaves and an Employee and Family Assistance Program. Details of the benefits package will be shared in the application process.

In addition to base pay, this role is also eligible to participate in our annual incentive plan, consistent with the terms of our program(s) where discretionary pay out of awards is reflecting components such as performance of the company and the employee. Details will be discussed through the application process.

This information is provided in compliance with applicable state equal pay and pay equity legislation and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. Nutrien also makes internal equity a consideration in all pay decisions.

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer.We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.