2,313 Digital Operations jobs in the United States

• Monday - Friday 8am-5pm
• Hybrid(3 days in office )

• Run reports and utilize various available monitoring tools to ensure that the application performance and errors are within the baseline levels.
• For any identified or escalated issues, perform troubleshooting to determine whether there are data and/or code issues.
• Provide business process knowledge support to IT as they work to make code changes or data repairs to resolve issues.
• Provide application testing support, including unit testing and regression testing. This includes supporting monthly evening code releases.
• Utilize various automation tools to reduce manual tasks, improve quality and improve speed to market. The goal is continuous improvement.
• Maintain transparency and timely communication via project dashboards, status reports, metrics, schedule status, etc.
• Keep track of incoming request, work within our team's workflow management (planner)
• Taking responsibility for delivering expected and timely outcomes.
• Develops deep subject matter expertise in essential operational tools as necessary.
• Monitors vital operational metrics and responds as necessary to ensure consistently superior operational performance.
• Deliver status updates to key stakeholders at regular intervals.
• Identifies issues when they arise, quickly diagnoses root causes, and implements an appropriate solution.
• Designs/implements/manages robust processes and database solutions to support new business and operational activities.
• Evaluate existing operational processes to ensure appropriate controls are in place and maintain process documentation for all recurring processes.
• Continually evaluate the effectiveness of Program Support processes and initiate processes and system improvement and automation activities.
• Develop approach documentation and business requirements for new Marketing and Operational capabilities and products needed to support campaigns, including all stakeholders from operations and IT in the review.
• Design, implement, and execute User Acceptance Testing scripts to ensure the successful launch of new capabilities.
• Facilitate cross-functional team discussions to develop timelines for Retail campaigns, new product development, and project delivery.
• Work closely with the Product Owner to deliver projects, enhancements, and production fixes.

• 2-5 years of professional experience required.
• 1-2 years related experience in an Operations/IT/Project Management/Consulting role preferred.

• Bachelor's degree from an accredited college or university is preferred.

• Working knowledge of Tridion CMS and/or Adobe Experience Manager
• Experience with process automation, such as RPA
• SQL querying
• Knowledge of retail competition, customer protection rules, Competitive Retailers
• Experience as a Business Systems Analyst (BSA). This includes creating process maps, user flows, and other artifacts to describe the intended fixes and improvements.
• Attention to detail with organizational and problem-solving skills.
• Exhibit technical and analytical aptitude.
• Working knowledge of relational database concepts, and HTML
• Works well in team environment, with sound negotiation and problem-solving skills.
• Self-motivated, with the ability to work on multiple projects in a fast-paced environment.
• High initiative / Self-starter -- takes steps to improve deliverables/results without having to be asked.
• Able to manage and deliver on multiple parallel requests and tasks with tight timelines and high-quality standards, while remaining detailed and organized.
• Identify & define key metrics to measure the health and effectiveness of processes.
• Experience with preparing business cases for improvements, including preparing presentations and presenting to leadership is a plus.
• Attention to detail with organizational and problem-solving skills.
• Exhibits technical and analytical aptitude.
• Solid negotiation and conflict resolution skills.
• Demonstrates strong customer service skills with both internal and external customers.
• Work effectively and build relationships with people at all levels - solid team player.
• Comfortable working with a cross-functional business team composed of people with diverse backgrounds.
• Excellent communication skills, both written and verbal.
• Demonstrates strong work ethic.
• High level of honesty and integrity.
• Makes good business judgments/decisions.
• High initiative.
• Results-oriented.
• Proficient in Microsoft Office products (Word, Excel, Visio, PowerPoint, Power BI, and MS Project).

• Fast-paced, professional environment.
• Hybrid working environment.
• Nights, weekends, and holidays may be required as special projects arise.
• Lifting, bending, sitting, reaching, and standing manual dexterity may be necessary.
• Minimal travel when necessary.

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• .and much more!

Duration: 6 Months Contract

Job Description

• The Program Support groups enable our Go-To-Market and retention teams to improve customer experience and increase customer counts by implementing new products and services, provide operational support, quality assurance, and process improvement to multiple functions across all brands and market regions.

• This team is responsible for liaising with IT, Marketing, Call Center, and Operations to accomplish results for the Residential, Small Business, and Builder/Multi-Family market segments. Successful team members can effectively solve problems and address issues across multiple functional groups (e.g., Marketing, Legal, Regulatory, Customer Care, Channel Management, Transaction Processing, Billing, IT, Credit/Collections, Online, Telephony, Third Party Partners, Database Operations).

• In this role, Digital Operations is responsible for maintaining content for products, price updates across on-line sales channels, supporting self-service digital journeys, and providing business support for defect troubleshooting and resolution within content management systems (CMS). Team members demonstrate great care and attention to detail. Digital Operations analysts must be able to learn and understand systems functionality and interfaces at a very detailed level, which is invaluable in being able to identify defects and deliver improvements.

Essential Duties/Responsibilities:

• Responsible for maintaining products and prices across Client's brands and web sales channels, including organic, state sites, and partners. The activities include setting up new products and associated CMS content, updating prices, and performing validation to make sure that the updates are error free.

• Act as a business liaison to IT for systems and web assets troubleshooting and issue resolution. Be a champion of scalability, reliability, and security. This includes the following:

• Run reports and utilize various available monitoring tools to ensure that the application performance and errors are within the baseline levels.

• For any identified or escalated issues, perform troubleshooting to determine whether there are data and/or code issues.

• Provide business process knowledge support to IT as they work to make code changes or data repairs to resolve issues.

• Provide application testing support, including unit testing and regression testing. This includes supporting monthly evening code releases.

• Utilize various automation tools to reduce manual tasks, improve quality and improve speed to market. The goal is continuous improvement.

• Maintain transparency and timely communication via project dashboards, status reports, metrics, schedule status, etc.

• Keep track of incoming request, work within our team's workflow management (planner)

• Taking responsibility for delivering expected and timely outcomes.

• Develops deep subject matter expertise in essential operational tools as necessary.

• Monitors vital operational metrics and responds as necessary to ensure consistently superior operational performance.

• Deliver status updates to key stakeholders at regular intervals.

• Identifies issues when they arise, quickly diagnoses root causes, and implements an appropriate solution.

• Designs/implements/manages robust processes and database solutions to support new business and operational activities.

• Evaluate existing operational processes to ensure appropriate controls are in place and maintain process documentation for all recurring processes.

• Continually evaluate the effectiveness of Program Support processes and initiate processes and system improvement and automation activities.

• Develop approach documentation and business requirements for new Marketing and Operational capabilities and products needed to support campaigns, including all stakeholders from operations and IT in the review.

• Design, implement, and execute User Acceptance Testing scripts to ensure the successful launch of new capabilities.

• Facilitate cross-functional team discussions to develop timelines for Retail campaigns, new product development, and project delivery.

• Work closely with the Product Owner to deliver projects, enhancements, and production fixes.

Minimum Requirements:

• Analyst I

• 2-5 years of professional experience required.

• 1-2 years related experience in an Operations/IT/Project Management/Consulting role preferred.

Preferred Qualifications:

• Bachelor's degree from an accredited college or university is preferred.

Additional Knowledge, Skills, and Abilities:

• Working knowledge of Tridion CMS and/or Adobe Experience Manager

• Experience with process automation, such as RPA

• SQL querying

• Knowledge of retail competition, customer protection rules, Competitive Retailers

• Experience as a Business Systems Analyst (BSA). This includes creating process maps, user flows, and other artifacts to describe the intended fixes and improvements.

• Attention to detail with organizational and problem-solving skills.

• Exhibit technical and analytical aptitude.

• Working knowledge of relational database concepts, and HTML

• Works well in team environment, with sound negotiation and problem-solving skills.

• Self-motivated, with the ability to work on multiple projects in a fast-paced environment. High initiative / Self-starter -- takes steps to improve deliverables/results without having to be asked.

• Able to manage and deliver on multiple parallel requests and tasks with tight timelines and high-quality standards, while remaining detailed and organized.

• Identify & define key metrics to measure the health and effectiveness of processes.

• Experience with preparing business cases for improvements, including preparing presentations and presenting to leadership is a plus.

• Attention to detail with organizational and problem-solving skills.

• Exhibits technical and analytical aptitude.

• Solid negotiation and conflict resolution skills.

• Demonstrates strong customer service skills with both internal and external customers.

• Work effectively and build relationships with people at all levels - solid team player.

• Comfortable working with a cross-functional business team composed of people with diverse backgrounds.

• Excellent communication skills, both written and verbal.

• Demonstrates strong work ethic.

• High level of honesty and integrity.

• Makes good business judgments/decisions.

• High initiative.

• Results-oriented.

• Proficient in Microsoft Office products (Word, Excel, Visio, PowerPoint, Power BI, and MS Project).

Working Conditions:

• Fast-paced, professional environment.

• Hybrid working environment.

• Nights, weekends, and holidays may be required as special projects arise.

• Lifting, bending, sitting, reaching, and standing manual dexterity may be necessary.

• Minimal travel when necessary.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are looking for a skilled and experienced Digital Operations Analyst to join one of our top energy clients in Houston, TX! In this role, Digital Operations is responsible for maintaining content for products, price updates across on-line sales channels, supporting self-service digital journeys, and providing business support for defect troubleshooting and resolution within content management systems (CMS).If you're looking for an opportunity to work for growing company in Houston, TX, APPLY TODAY!

Key Responsibilities:

• Maintain product and pricing content across websites and sales channels.
  
• Update content in CMS platforms (e.g., Tridion or Adobe Experience Manager).
  
• Monitor system performance and troubleshoot issues with IT.
  
• Support digital self-service tools and online customer journeys.
  
• Run reports, identify bugs, and assist with testing (unit/regression).
  
• Automate processes to improve efficiency and reduce errors.
  
• Track requests and manage tasks using workflow tools.
  
• Communicate updates and status reports to stakeholders.
  
• Support campaign and product launches through testing and documentation.
  
• Drive continuous process improvement and automation initiatives.
  
• Work closely with cross-functional teams and Product Owners on enhancements and fixes.
  

• 3+ years of professional experience as a digital analyst using Microsoft Office tools (Excel, PowerPoint, Visio, Power BI)
• 2+ years of experience with PowerBi
• 1+ years of experience in Operations, IT, Project Management, or Consulting
• Experience with process automation (e.g., RPA)

• Familiarity with CMS tools (Tridion or Adobe Experience Manager).
• Basic knowledge of SQL, HTML, and relational databases
• Bachelor's degree from an accredited college or university

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 10 years in a row

Join to apply for the Digital Operations Manager role at Santa Clara University 10 hours ago Be among the first 25 applicants Join to apply for the Digital Operations Manager role at Santa Clara University Get AI-powered advice on this job and more exclusive features. Position Title: Digital Operations Manager Position Type: Fixed Term (Fixed Term) Hiring Range: $82,600-$5,400 Pay Frequency: Annual POSITION PURPOSE The Digital Operations Manager plays a crucial role in managing the digital technologies, processes, and procedures used by the Enrollment and Operations team, and School of Law more broadly. As the primary webmaster for the School of Law, this role will oversee day-to-day operations of the website as well as long-term strategy. This work will be performed in close collaboration with Law Digital Media and University Marketing. The Digital Operations Manager will also perform critical functions within the operations of Charney Hall. This includes serving as the primary back-up for the Charney Hall building manager and the development or maintenance of various digital systems used within the operations function. They will support law school faculty and staff by being an expert in university-supported applications and using this expertise to facilitate trainings and completing new employee onboarding. This position is situated within the Enrollment and Operations team, and may need to work on some nights and/or weekends. This position reports to the Sr. Director of Law Finance and takes additional direction and guidance from the Assistant Director of Enrollment and Operations. ESSENTIAL DUTIES AND RESPONSIBILITIES School of Law Website Management Serves as primary webmaster for School of Law website Oversees the management, maintenance, and long-term-strategy of the Law School website to ensure accuracy, functionality, and alignment with University best practices. Serve as the primary point of contact for university QA / accessibility tools, including tracking and resolving web issues such as broken links, misspellings, broken media, other quality assurance, and accessibility issues. Establish and implement routine update schedule and manage regular updates and projects with key stakeholders, such as faculty, Deans, and department heads Responsible for maintaining operational elements of website Facilitate regular training for web working group on Terminal4 (T4) usage, and provide timely updates on T4 functionality Collaborates with Law Digital Media as well as University Marketing and Communications team on branding and visuals Works closely with Assistant Director for Digital Media on website planning and implementation of new website organization Implements regular updates to department pages Troubleshoots website issues Attend university-wide web meetings and trainings School of Law Operations Acts as primary user of Salto access system, resolving issues that arise with door locks and individual employee or student access Maintains access-related documentation Monitors Charney Ops delegated inbox to manage building maintenance, access, or other issues that arise Develops, in coordination with the Building Manager, an efficient operations ticketing system Acts as primary back-up for Building Manager Acts as a valuable member of the Enrollment and Operations team, working closely within all Enrollment, Operations, Finance, and HR functions of the school of law Manages Webinar and/or Zoom events for Enrollment and Operations for internal and external audiences Provides assistance for all activities and events related to the functions of the Enrollment and Operations Office, potentially including nights and/or weekends School of Law Onboarding Collaborates with Law Technology and University-wide Academic Technology to fulfill new employee IT needs Creates and manages faculty and staff profiles on the School of Law website. Provides high-touch customer service to new employees in understanding how to use law school programs/applications, in addition to physical technology in Charney Hall Digital Asset Management Serve as the primary point of contact for system updates, integrations, and troubleshooting across all supported digital tools. Develops and maintains list of all programs and applications utilized by law school and provides guidance on best digital practices for law school users Conducts regular audits of digital assets within the the law school in coordination with Law Fiscal Operations Application Training and Expertise Become expert in single sign-on systems (SSO) for the law school, such as room reservation system (ad astra), calendering system (Live Whale), data collection (Qualtrics), etc. Provide support to faculty and staff on SSO applications Facilitate training on SSO applications for law school users Act as law school liaison with the university on meetings, updates, training opportunities related to digital technologies Complete cross-training with Law Technology staff to provide Tier 1 technology support, especially during high-peak times such as exam periods and semester ramp-up Other duties as assigned. PROVIDES WORK DIRECTION Supervision of student assistants. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment and to promote and contribute to an inclusive and respectful workplace. Knowledge Content Management Systems (T4 experience highly preferred) Some experience or knowledge of html preferred, but extensive hard-coding experience not required Knowledge of PC and Mac, including Microsoft Office suite, Google Apps; willingness to learn and master new software Experience with T4, Qualtrics, and Live Whale strongly preferred Previous experience in website management preferred Skills Strong organizational and project management skills Excellent written and oral communication and interpersonal skills for interaction with faculty, students, staff, and visitors Professional and effective representation of law school community with internal and external university stakeholders Strong customer service skills Excellent interpersonal skills Abilities The ability to work independently, prioritize, and complete projects accurately and on time with minimal supervision Able to work in a team-based, collaborative environment Proven ability to thrive in a multi-task, fast-paced environment, including working in a team-centered manner Friendly, personable, and committed to providing excellent service to faculty, staff, students, and guests Ability to exercise discretion and professionalism in handling sensitive information Appreciation for and understanding of a Jesuit education Demonstrated ability to work in an inclusive environment with diverse stakeholders Education and Experience Bachelor's degree or equivalent experience required. At least three years of relevant experience required. PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation. Considerable time is spent at a desk using a computer terminal. Will be required to travel to other buildings and offices on the campus. May be required to attend conferences and training sessions locally and out-of-state. Will be required to work occasional night and weekend events in support of enrollment or academic activities. WORK ENVIRONMENT The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Typical office environment. Mostly indoor office environment with windows. Offices with equipment noise. Offices with frequent interruptions. Outdoor events. EEO Statement Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, see Title IX of the Education Amendments of 1972 Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR). Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at ( . The report includes the type of crime, venue, and number of occurrences. Americans With Disabilities Act Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and and request to speak to Indu Ahluwalia by phone at or by email at Telecommute Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Higher Education Referrals increase your chances of interviewing at Santa Clara University by 2x Get notified about new Operations Manager jobs in Santa Clara, CA . Menlo Park, CA $1 9,000.00- 225,000.00 4 hours ago Sr Operations Manager (Mon-Fri 8:30am-5:00pm) Senior Operations Manager, Fortress Operations Mountain View, CA 120,000.00- 150,000.00 22 hours ago Palo Alto, CA 170,000.00- 220,000.00 2 weeks ago Strategy Operations Manager, Creative Ad Products San Jose, CA 103,200.00- 244,889.00 2 weeks ago Foster City, CA 87,480.00- 161,910.00 2 days ago San Jose, CA 50,000.00- 90,000.00 2 weeks ago Foster City, CA 87,480.00- 161,910.00 3 days ago San Francisco Bay Area 130,000.00- 145,000.00 2 weeks ago Manager, Operations Engineering and Inventory Fremont, CA 213,000.00- 293,000.00 3 days ago Manager, Operations Engineering and Inventory San Jose, CA 150,000.00- 190,000.00 21 hours ago Business Operations Manager - Capacity Planning Menlo Park, CA 159,000.00- 225,000.00 2 weeks ago Senior Operations Manager - Unusual Ventures Mountain View, CA 120,000.00- 150,000.00 22 hours ago Senior Manager, Stadium Operations (53293) Sr. Operations Manager, Strategic Accounts Mountain View, CA 110,000.00- 140,000.00 22 hours ago Sunnyvale, CA 75,000.00- 80,000.00 2 weeks ago Mountain View, CA 110,000.00- 150,000.00 22 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Job DescriptionJob DescriptionSalary:

About Visca Web

Visca Web operates performance marketing websites within the sports, real estate and finance segments across several markets, primarily in the Americas and Europe.

For more than 10 years now, our content has been educating and empowering our users across the globe to make well-informed decisions, which has resulted in generating over 100,000 high-quality online leads for our partners brands over that period of time.

One key element of this success has been our small (20+ full-time members), resourceful and truly multicultural team, which is organized around Content, SEO, tech development, product management and data analytics. Friendly startup feeling, with structures and processes in place to continue growing.

This successful track-record, culture and set up makes us proud and confident to take on any challenge, whether it is to maintain and consolidate our position amongst the top players of our industry or to venture into new segments and territories looking for further growth opportunities.

Your Role:

Were looking for a dynamic Digital Operations Manager to join our team. In this varied role, you will use your analytical, technical , marketing, SEO, and creative skills to become a key team member at the crossroad between data, marketing, product, SEO, content and outreach teams.

Your focus should be on helping the team to grow our business reach, detecting new opportunities and reducing internal pain points around tools usage / flows / reporting / execution.

This is a cross-functional role where empathy, active listening and solution findings are key to success.

Your Responsibilities & Tasks

• Support on Marketing Initiatives implementation & follow up (think Data, Content, SEO, Hubspot, Email marketing, Paid campaigns.).
  
• Support on prioritising data requests to fill any gap between all Teams and the Data Team.

• Collaborate on new business tests growth (inbound, outbound, referral, partnerships, marketing tools.).
• Detect and analyse Website Targets for potential M&A acquisition.
• Maintain active and regular monitoring of competitors / industries, automating reports if possible.

• Support on HR & Admin to accommodate our growth (recruitment, personal development, office suppliers, payments).
  
• Optimise processes/reporting/analysis etc.for our teams to improve efficiency and remove redundancies.
  
• Document your progress / learnings / best practices / analysis.

Your Experience & Skills

Technical Skills:

• At least +3 years' work experience in a similar role in a dynamic digital company.
• Experience in Marketing/ Growth / Lead Gen with a proven track record managing cross functional projects
• Experience with SEO strategies and tools (Screaming Frog, Ahrefs, SEMRush)
• Experience with data & automation tools. Analytical background and really comfortable with data.
  
• Great understanding of Product Management.
  
• Concrete / hands-on / operationally motivated.
  
• Empathy & people oriented.

Personal Skills:

• You love to test new tools to scale your day to day operations
• You are very curious & have a go-getter attitude
• You love to automate, but you also know when to do things that dont scale
• You like documenting your progress and sharing knowledge with the teams around you.

• Excellent analytical, organizational, project management and time management skills.
  
• Proactive and detail-oriented.
• Able to work autonomously and to take initiatives.
• Communication and stakeholder management skills.
  
• Be used to working in multidisciplinary team.
• Smart, energetic, team player, driven with high attention to detail.
• : advanced level of English (official working in the office). Spanish / French is a great bonus to better understand our team/our products.
  

Benefits

On top of the competitive salary packageandannual bonus plan, the benefits we offers are the following:

Great environment

• Cool and bright office in the 22@ district of Poblenou.
• Bike storage, rest room, Playstation room.

Flexibility

• Flexible working hours
• Hybrid office/remote work

Self-development and growth

• Personal training/conference budget (1000 annually)

Annual holiday

• 23 days per year
• All bank holidays from Spain, Catalunya and Barcelona

Health, fitness and well-being

• Private health insurance plan.
• Andjoy Membership (fitness).
• On-site massages every month.

Social

• Summer & Christmas offsite gatherings
• .and a few more (good) surprises along the year.

This position is a full-time one, based in our Barcelona office. Possession of a valid work-permit for Spain is a must.

Open to discussion for relocation from abroad / flexible onboarding etc.

Join to apply for the Digital Operations Consultant role at Ansira Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the Digital Operations Consultant role at Ansira The Digital Operations Consultant is a senior contributor to our field consulting team acting as a subject matter expert in Marketing and Dealer Operations with a deep understanding of the navigation and application of widely used third party tools used to measure the current performance of a dealer’s marketing and sales strategy. The Digital Operations Consultant is a senior contributor to our field consulting team acting as a subject matter expert in Marketing and Dealer Operations with a deep understanding of the navigation and application of widely used third party tools used to measure the current performance of a dealer’s marketing and sales strategy. The Digital Operations Consultant will utilize these tools to audit an assigned dealer’s performance in the following areas. Website SEO Advertising BDC Strategy and Structure Email lead and Inbound Phone call Handling Vendor Partner Optimization Digital Performance Measurement Providing a resource with such an extensive background allows INFINITI to leverage this resource for the following objectives: Manage the daily activity required to keep dealers in your regional portfolio improving in their digital operations, with activities to include, but not limited to: Completing all daily, weekly, monthly & quarterly DOC activities to ensure the satisfactory attainment of all clients ' and internally agreed upon goals and objectives. Partner with your Program Manager to help manage the client regional relationship and provide regular updates to all INFINITI counterparts. Focusing on the RVP, RSM, AGMs & DOM relationships. Regularly attend regional group meetings to provide strategic and tactical updates and feedback about your current & future DHA events to the DMC team in your region with your Program Manager. Participation & attendance of all DOC/INFINITI client update meetings. Tracking and communication of all Digital Health Assessment (DHA) events to INFINITI regional counterparts and your LEAD DOC, PM, and Director of Field Consulting. Participating as a thought leader & contributor during all National Training Meetings, including topic planning & content creation at these events. Provide thought leadership & feedback on updated trends observed during your field meetings to the Lead DOC to help with DHA program updates & enhancements. Provide content creation & thought leadership for Nissan Knowledge Center curriculum as assigned by the Learning & Development Manager. Engage with strategic dealers in the network to do a deep dive analysis of their digital marketing and sales operations complete with a personalized Action Plan designed to improve the efficacy of their Digital Marketing spend and Sales Operations. Items addressed but not limited to include the following: Website load time analysis SEO Digital Advertising Google Analytics Campaign analysis BDC Structure Sales operations structure Resource review Org structure Reporting and accountability Lead Source Analysis Lead Handling Email Mystery Shop Response analysis Phone call mystery shop Vendor Partner Optimization Collaborating with third-party providers to set Digital Strategy and determine goals and objectives Utilizing data and analytics to make business decisions and hold partners accountable for performance. Performance Measurement By executing on the above-mentioned components of what is now being referred to as a Digital Health Assessment, the current Digital Operations Consultant role moves from one that previously had defended the client’s national website strategy and has now become more specific to the dealers’ business. Ultimately, this role will impact the knowledge level of the client’s field team, but it is much more dealer-centric with the goal of improving overall dealer performance related to Digital marketing and sales operations. As we assist dealers in improving the quality and in some cases the quantity of their Digital spend and add accountability and insights to their lead management, the overall outcome will be more efficient marketing, a lower cost/sale, and improved sales results. Experience, Skills, & Academic A highly effective person in this role will possess: 10+ year history in the automotive industry with at least 5+ years of retail automotive experience in a management role. Well-developed people-management skills, including clear communication ability, mentorship capabilities, and strong organizational and project management skills. Extensive knowledge of automotive dealership business processes, including sales, fixed operations, and business development processes, as well as extensive digital marketing and Google Analytics knowledge. Previous consulting experiences in an automotive environment, as well as large group presentation and facilitation abilities, are essential to success in this role. The role requires strong relationship building and the ability to adapt to multiple types of personalities within a consulting team and dealership. Effective communication abilities are essential as this position often facilitates large groups (up to 500) of dealers. Physical Requirements & Work Environment Air, train, automobile travel, valid passport, drivers License Ability to drive 14+ hours per week in daylight/dark Ability to spend average of 4 days per week in field (Including overnights - 3 or more overnights per week dependent on Region & OEM/ initiatives) Ability to deliver webinars to a national audience ranging from 8am EST to 5 pm PST Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Software Development Referrals increase your chances of interviewing at Ansira by 2x Sign in to set job alerts for “Operations Consultant” roles. Continue with Google Continue with Google Continue with Google Continue with Google Health Plan Operations Manager - Remote ($150K) Manager, Business Strategy and Operations Florida, United States $5,000 - 70,000 1 week ago Jacksonville, FL 110,100.00 - 159,600.00 1 day ago Palm Coast, FL 87,200.00 - 130,800.00 3 days ago Territory Operations Manager, Beacon Residential Florida, United States 45.00 - 55.00 1 day ago Business Analyst ( Remote ) ( Pharmacy / Healthcare ) Associate Regional Field Operations Manager-Southeast Procurement Manager - Purchasing Operations (Remote) Business Analyst - Workforce Development Contract Compliance and Operations Manager Business Analyst - Labor Market Information Domain Consultant - Security Operations Transformation Operations Manager, EDA Services & Customer Success Miami-Fort Lauderdale Area 80,150 - 148,850 4 days ago Manager, Customer Operations (Inbound Virtual Contact Center) Domain Consultant - Security Operations Transformation Business Leadership Consultant - Remote & Flexible Role We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Join to apply for the Digital Operations Consultant role at Ansira 1 week ago Be among the first 25 applicants Join to apply for the Digital Operations Consultant role at Ansira Get AI-powered advice on this job and more exclusive features. The Digital Operations Consultant is a senior contributor to our field consulting team acting as a subject matter expert in Marketing and Dealer Operations with a deep understanding of the navigation and application of widely used third party tools used to measure the current performance of a dealer’s marketing and sales strategy. The Digital Operations Consultant is a senior contributor to our field consulting team acting as a subject matter expert in Marketing and Dealer Operations with a deep understanding of the navigation and application of widely used third party tools used to measure the current performance of a dealer’s marketing and sales strategy. The Digital Operations Consultant will utilize these tools to audit an assigned dealer’s performance in the following areas. Website SEO Advertising BDC Strategy and Structure Email lead and Inbound Phone call Handling Vendor Partner Optimization Digital Performance Measurement Providing a resource with such an extensive background allows INFINITI to leverage this resource for the following objectives: Manage the daily activity required to keep dealers in your regional portfolio improving in their digital operations, with activities to include, but not limited to: Completing all daily, weekly, monthly & quarterly DOC activities to ensure the satisfactory attainment of all clients ' and internally agreed upon goals and objectives. Partner with your Program Manager to help manage the client regional relationship and provide regular updates to all INFINITI counterparts. Focusing on the RVP, RSM, AGMs & DOM relationships. Regularly attend regional group meetings to provide strategic and tactical updates and feedback about your current & future DHA events to the DMC team in your region with your Program Manager. Participation & attendance of all DOC/INFINITI client update meetings. Tracking and communication of all Digital Health Assessment (DHA) events to INFINITI regional counterparts and your LEAD DOC, PM, and Director of Field Consulting. Participating as a thought leader & contributor during all National Training Meetings, including topic planning & content creation at these events. Provide thought leadership & feedback on updated trends observed during your field meetings to the Lead DOC to help with DHA program updates & enhancements. Provide content creation & thought leadership for Nissan Knowledge Center curriculum as assigned by the Learning & Development Manager. Engage with strategic dealers in the network to do a deep dive analysis of their digital marketing and sales operations complete with a personalized Action Plan designed to improve the efficacy of their Digital Marketing spend and Sales Operations. Items addressed but not limited to include the following: Website load time analysis SEO Digital Advertising Google Analytics Campaign analysis BDC Structure Sales operations structure Resource review Org structure Reporting and accountability Lead Source Analysis Lead Handling Email Mystery Shop Response analysis Phone call mystery shop Vendor Partner Optimization Collaborating with third-party providers to set Digital Strategy and determine goals and objectives Utilizing data and analytics to make business decisions and hold partners accountable for performance. Performance Measurement By executing on the above-mentioned components of what is now being referred to as a Digital Health Assessment, the current Digital Operations Consultant role moves from one that previously had defended the client’s national website strategy and has now become more specific to the dealers’ business. Ultimately, this role will impact the knowledge level of the client’s field team, but it is much more dealer-centric with the goal of improving overall dealer performance related to Digital marketing and sales operations. As we assist dealers in improving the quality and in some cases the quantity of their Digital spend and add accountability and insights to their lead management, the overall outcome will be more efficient marketing, a lower cost/sale, and improved sales results. Experience, Skills, & Academic A highly effective person in this role will possess: 10+ year history in the automotive industry with at least 5+ years of retail automotive experience in a management role. Well-developed people-management skills, including clear communication ability, mentorship capabilities, and strong organizational and project management skills. Extensive knowledge of automotive dealership business processes, including sales, fixed operations, and business development processes, as well as extensive digital marketing and Google Analytics knowledge. Previous consulting experiences in an automotive environment, as well as large group presentation and facilitation abilities, are essential to success in this role. The role requires strong relationship building and the ability to adapt to multiple types of personalities within a consulting team and dealership. Effective communication abilities are essential as this position often facilitates large groups (up to 500) of dealers. Physical Requirements & Work Environment Air, train, automobile travel, valid passport, drivers License Ability to drive 14+ hours per week in daylight/dark Ability to spend average of 4 days per week in field (Including overnights - 3 or more overnights per week dependent on Region & OEM/ initiatives) Ability to deliver webinars to a national audience ranging from 8am EST to 5 pm PST Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Software Development Referrals increase your chances of interviewing at Ansira by 2x Get notified about new Operations Consultant jobs in Texas, United States . 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Description

Job Overview: The Digital Banking Analyst plays a key role in enhancing the digital banking experience by leveraging data to drive strategic decisions. This position is primarily responsible for gathering and analyzing performance metrics—such as platform uptime, transaction volumes, and customer interactions—to deliver clear, actionable insights to management.

The candidate for this position will be responsible for:

• Data Analysis and Reporting

• Reporting and Presentation

• Trend Identification (Stay abreast of emerging digital banking trends and best practices, bringing forward ideas to keep our services competitive and innovative)

• Identifying and recommending opportunities to improve the functionality, usability, and performance of digital banking services. Also monitoring and report system uptime and performance, ensuring minimal downtime and disruption

• Monitoring and analyzing the performance of digital banking applications, ensuring they meet customer needs and business goals

Requirements for the position:

• 3+ years of experience in digital banking operations

• Experience with analytics platforms (e.g., SQL / Excel)

• Experience with website content management and basic web design

• Strong written and verbal communication skills

• Ability to work late and/or flexible hours

• Occasional road and/or air travel

Preferred qualifications for this role include:

• Bachelor's degree in related field

EEO/Veterans/Disabled

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Job Title: Digital Operations Analyst (AI-Enabled FedOps)
Location: Remote
Status: Full-time
Clearance Level: Not required
Education: Bachelors
Salary: $80,000-$100,000

Benefits: Competitive salary and bonus structure, Comprehensive health insurance, 401(k) with company match, Generous PTO and remote work options.

Application : apply here, or on our Careers Page @ Careers - Metronome (wearemetronome.com), email your resume to

Join the Metronome HQ team to build the future of GovCon operations! This role merges federal acquisition expertise with the power of AI automation. You'll develop tailored AI agents, automate repetitive HQ workflows, and help leadership focus on decision-making - not data wrangling.

• Translate capture, pricing, and contract workflows into AI-powered agents using OpenAI, Azure Copilot Studio, and LangChain
• Build custom GPTs for CSO/SBIR/OTA tasks - templates, compliance matrices, teaming checklists, etc
• Partner with Engineering, Contracts, Business Development, and Program Ops teams to define automation targets
• Provide rapid-turn, actionable deliverables 9e.g.,g draft memos, proposal inputs, tailored prompt stacks)
• Maintain a secure, modular repo of approved prompt chains, workflows, and vector tools within Metronome's MLOps Software Factory.

• Familiarity with 10 U.S.C. 4022, SBIR phases, CSOs, DIU prototypes, DoD/Civilian contracting
• Experience with LLM APIs, LangChain, vector databases, and prompt development
• Basic full-stack mindset: Git workflows, secure API calls, reproducible notebooks or workflows
• Ability to work independently, prioritize outputs, and iterate based on real-world use

• Built acquisition automation tools or frameworks (e.g., pricing estimators, SOW generators, compliance scorecards)
• Shipped a GPT or Copilot agent
• Contributed to or maintained Government-facing AI or automation workflows
• AWS / Azure / Google Cloud AI & ML certifications
• Sec+