3,180 Digital Strategy jobs in the United States
Director, Digital Content Strategy
01752 Marlborough, Massachusetts
Danaher Corporation
Posted 5 days ago
Job Viewed
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Director, Digital Content Strategy is responsible for our core flagship product Cytiva.com. This pivotal role requires an exceptional leader who understands the essence of a branded house company and can leverage the website not just as a valued information hub for our customers and prospects but as a significant profit driver. You will be entrusted with the guardianship of our brand voice, ensuring consistency across all the content while optimizing our site to meet customer needs and our ambitious business objectives. In this role you will implement and oversee the content strategy for Cytiva's website, ensuring that it aligns with our company's goals, brand identity, and market position and resonates with, and engages our, global audience and the prospective segment.
This position reports to the Director, Brand Content Strategy and is part of the Brand Experience team l ocated in a Cytiva hub in either Marlborough, MA, Amersham, UK or Krakow, Poland and will be an on-site role.
What you will do:
+ Lead a cross-functional team of content creators, editors, and marketers to produce high-quality, engaging content that reflects value proposition, drives traffic, and converts visitors into leads.
+ Collaborate with marketing, sales, product development, and customer service teams to create cohesive narratives and strategies that enhance the customer journey and drive business objectives.
+ Analyze content performance and user engagement metrics to inform content strategies, optimize user experience, increase profitability, and drive the website's evolution as a long-term profit center.
+ Champion brand consistency across all digital content, establishing guidelines and processes that ensure a unified brand narrative. And ensure that the website content complies with legal and regulatory standards.
+ Stay ahead of industry trends, digital marketing innovations, and competitor strategies to keep Cytiva's website and content at the forefront of the Biotechnology and Life Sciences sector.
Travel, Motor Vehicle Record & Phsyical/Environmental Requirements:
+ Ability to travel - 10% as needed.
+ ** This Role is Fully Onsite. **
Who you are:
+ A strategic thinker, with a Bachelor's degree in digital marketing, marketing, or communications and a proven track record of leading content strategy and marketing efforts in a global multinational environment.
+ 5+ years of demonstrated experience transforming a website into a significant profit driver through innovative content strategies and digital marketing techniques.
+ Strong leadership skills, capable of inspiring and managing a diverse team of creative professionals to deliver content journeys that meet customer and business objectives.
+ Skilled in analyzing digital content performance and making data-driven decisions, with a proven analytics experience and demonstrated knowledge of SEO best practices.
+ Exceptional communicator with a talent for storytelling, able to convey complex ideas in compelling, easy-to-understand ways that resonate with a global audience and across customer segment.
It would be a plus if you also possess previous experience in:
+ Technical proficiency in CMS, web analytics tools, and a basic understanding of web technologies (HTML, CSS) is a plus.
+ Proficient in CSS, HTML, and familiar with the Agile framework, with the ability to leverage these skills to enhance content delivery and user experience is a plus.
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
The annual salary range for this role is $155,000 - $195,000 . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here ( .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: or .
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Director, Digital Content Strategy is responsible for our core flagship product Cytiva.com. This pivotal role requires an exceptional leader who understands the essence of a branded house company and can leverage the website not just as a valued information hub for our customers and prospects but as a significant profit driver. You will be entrusted with the guardianship of our brand voice, ensuring consistency across all the content while optimizing our site to meet customer needs and our ambitious business objectives. In this role you will implement and oversee the content strategy for Cytiva's website, ensuring that it aligns with our company's goals, brand identity, and market position and resonates with, and engages our, global audience and the prospective segment.
This position reports to the Director, Brand Content Strategy and is part of the Brand Experience team l ocated in a Cytiva hub in either Marlborough, MA, Amersham, UK or Krakow, Poland and will be an on-site role.
What you will do:
+ Lead a cross-functional team of content creators, editors, and marketers to produce high-quality, engaging content that reflects value proposition, drives traffic, and converts visitors into leads.
+ Collaborate with marketing, sales, product development, and customer service teams to create cohesive narratives and strategies that enhance the customer journey and drive business objectives.
+ Analyze content performance and user engagement metrics to inform content strategies, optimize user experience, increase profitability, and drive the website's evolution as a long-term profit center.
+ Champion brand consistency across all digital content, establishing guidelines and processes that ensure a unified brand narrative. And ensure that the website content complies with legal and regulatory standards.
+ Stay ahead of industry trends, digital marketing innovations, and competitor strategies to keep Cytiva's website and content at the forefront of the Biotechnology and Life Sciences sector.
Travel, Motor Vehicle Record & Phsyical/Environmental Requirements:
+ Ability to travel - 10% as needed.
+ ** This Role is Fully Onsite. **
Who you are:
+ A strategic thinker, with a Bachelor's degree in digital marketing, marketing, or communications and a proven track record of leading content strategy and marketing efforts in a global multinational environment.
+ 5+ years of demonstrated experience transforming a website into a significant profit driver through innovative content strategies and digital marketing techniques.
+ Strong leadership skills, capable of inspiring and managing a diverse team of creative professionals to deliver content journeys that meet customer and business objectives.
+ Skilled in analyzing digital content performance and making data-driven decisions, with a proven analytics experience and demonstrated knowledge of SEO best practices.
+ Exceptional communicator with a talent for storytelling, able to convey complex ideas in compelling, easy-to-understand ways that resonate with a global audience and across customer segment.
It would be a plus if you also possess previous experience in:
+ Technical proficiency in CMS, web analytics tools, and a basic understanding of web technologies (HTML, CSS) is a plus.
+ Proficient in CSS, HTML, and familiar with the Agile framework, with the ability to leverage these skills to enhance content delivery and user experience is a plus.
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
The annual salary range for this role is $155,000 - $195,000 . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here ( .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: or .
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0
Digital Content Strategy Manager
38111 Memphis, Tennessee
AutoZone, Inc.
Posted 9 days ago
Job Viewed
Job Description
**Job Description**
The Manager, Digital Content Strategy will lead the planning, optimization and execution of engaging digital content strategies. This role will focus on driving customer engagement, enhancing AutoZone's digital presence and supporting business goals through innovative content initiatives. The ideal candidate must be a creative and skilled digital storyteller, strategic thinker and collaborative manager who thrives in a fast-paced environment.
**Responsibilities**
**Strategic Content Leadership**
+ Develop and oversee the content strategy for AutoZone's digital platforms (AutoZone.com and Mobile App), ensuring alignment with the brand, business objectives, merchandising, and customer needs to drive conversion.
+ Collaborate with cross-functional teams, including Merchandising, Marketing, Product, and UX/UI, to ensure content supports team and broader organizational goals.
+ Drive the creation and implementation of data-driven content plans to enhance the customer experience and improve performance metrics.
**Content Development & Management**
+ Oversee the creation and execution of compelling digital content across the digital experience that drives traffic and conversion.
+ Establish and enforce standards and guidelines to ensure consistency and quality across all digital touchpoints.
+ Manage timelines and deadlines for content initiatives.
+ Drive the creation and maintenance of planning and scheduling documents detailing the release of site content (monthly and ad hoc)
**Performance Optimization**
+ Use analytics tools to measure content performance, identify trends, and optimize strategies based on insights.
+ Conduct regular A/B testing and usability studies to refine content and enhance user engagement to drive results.
+ Partner with SEO and SEM teams to ensure content is optimized for discoverability and search engine performance.
**Team Leadership & Development**
+ Manage and mentor a team of content specialists fostering a culture of creativity and innovation who are laser-focused on driving sales
+ Be able to speak to leadership, presenting strategic initiatives and results.
**Innovation & Industry Awareness**
+ Stay updated on digital trends, emerging technologies, and best practices to keep AutoZone at the forefront of digital engagement.
+ Advocate for innovative solutions that elevate the customer experience and differentiate the brand in the competitive marketplace.
**Additional Responsibilities Include:**
+ Build and leverage cross-functional expertise to influence digital/eCommerce strategies and initiatives.
+ Create and implement opportunities for process improvements.
+ Maintain full understanding of all communication channel plans; help drive collaboration across channels.
+ Experience with JIRA, ContentStack (CMS) and Figma or similar tools preferred.
**Supervisory Responsibilities**
This position has two or more direct reports and will oversee multiple external vendors. In addition, this role offers significant lateral and upward influence, leading strategic conversations across the organization and with senior leadership teams.
**Qualifications**
+ Bachelor's degree in business, Marketing or similar field or equivalent years of experience
+ 7-10 years of experience in marketing and project management, retail industry preferred
+ Experience or understanding of digital touchpoints (online, mobile, display advertising, SEO, paid search, email)
+ Experience leveraging analytics and tracking key performance metrics to guide strategies
+ Assist in product, segment and category support for growth initiatives.
+ Take both a lead and supporting role in executing marketing initiatives.
**What We're Looking For**
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
**Job Identification** 7117
**Job Schedule** Full time
The Manager, Digital Content Strategy will lead the planning, optimization and execution of engaging digital content strategies. This role will focus on driving customer engagement, enhancing AutoZone's digital presence and supporting business goals through innovative content initiatives. The ideal candidate must be a creative and skilled digital storyteller, strategic thinker and collaborative manager who thrives in a fast-paced environment.
**Responsibilities**
**Strategic Content Leadership**
+ Develop and oversee the content strategy for AutoZone's digital platforms (AutoZone.com and Mobile App), ensuring alignment with the brand, business objectives, merchandising, and customer needs to drive conversion.
+ Collaborate with cross-functional teams, including Merchandising, Marketing, Product, and UX/UI, to ensure content supports team and broader organizational goals.
+ Drive the creation and implementation of data-driven content plans to enhance the customer experience and improve performance metrics.
**Content Development & Management**
+ Oversee the creation and execution of compelling digital content across the digital experience that drives traffic and conversion.
+ Establish and enforce standards and guidelines to ensure consistency and quality across all digital touchpoints.
+ Manage timelines and deadlines for content initiatives.
+ Drive the creation and maintenance of planning and scheduling documents detailing the release of site content (monthly and ad hoc)
**Performance Optimization**
+ Use analytics tools to measure content performance, identify trends, and optimize strategies based on insights.
+ Conduct regular A/B testing and usability studies to refine content and enhance user engagement to drive results.
+ Partner with SEO and SEM teams to ensure content is optimized for discoverability and search engine performance.
**Team Leadership & Development**
+ Manage and mentor a team of content specialists fostering a culture of creativity and innovation who are laser-focused on driving sales
+ Be able to speak to leadership, presenting strategic initiatives and results.
**Innovation & Industry Awareness**
+ Stay updated on digital trends, emerging technologies, and best practices to keep AutoZone at the forefront of digital engagement.
+ Advocate for innovative solutions that elevate the customer experience and differentiate the brand in the competitive marketplace.
**Additional Responsibilities Include:**
+ Build and leverage cross-functional expertise to influence digital/eCommerce strategies and initiatives.
+ Create and implement opportunities for process improvements.
+ Maintain full understanding of all communication channel plans; help drive collaboration across channels.
+ Experience with JIRA, ContentStack (CMS) and Figma or similar tools preferred.
**Supervisory Responsibilities**
This position has two or more direct reports and will oversee multiple external vendors. In addition, this role offers significant lateral and upward influence, leading strategic conversations across the organization and with senior leadership teams.
**Qualifications**
+ Bachelor's degree in business, Marketing or similar field or equivalent years of experience
+ 7-10 years of experience in marketing and project management, retail industry preferred
+ Experience or understanding of digital touchpoints (online, mobile, display advertising, SEO, paid search, email)
+ Experience leveraging analytics and tracking key performance metrics to guide strategies
+ Assist in product, segment and category support for growth initiatives.
+ Take both a lead and supporting role in executing marketing initiatives.
**What We're Looking For**
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
**Job Identification** 7117
**Job Schedule** Full time
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1
Digital Strategy Analyst
32885 Orlando, Florida
Suncoast Credit Foundation
Posted today
Job Viewed
Job Description
Overview
Compensation: $62,000 - $2,000 based on experience and credentials
Location Type: Remote
Position Type: Full Time
The Digital Strategy Analyst is responsible for leading the performance and business analytics for Digital Strategy, Digital Product, and Digital Fraud support. This individual leverages expertise and skills to provide value through the detailed development of reporting and data analysis. By identifying and collecting data and designing reports, the Analyst will recognize digital trends and build data-based recommendations to enhance or support business and strategic initiatives. The ideal incumbent will possess strong technical skills, excellent communication abilities, and experience in business analysis to support SCU's digital transformation and member omnichannel capabilities.
Responsibilities Collaborate with the Digital Product Strategists, Owners, and Managers to identify efficient and effective methods for managing analysis and performance of digital products and key initiatives
Provide support to the Digital Strategy team for data-driven decision making by utilizing comprehensive data insights and working with stakeholders to implement successful actions
Gather and evaluate all data related to key performance indicators concerning SCU digital access, engagement, experience, and fraud tooling, tracking, trending, and patterns to present member data on dashboards in accordance with company standards and protocols
Determine the core drivers of digital performance to formulate successful digital strategies for the growth of the credit union
Utilize KPIs to collect and document strategic data and business requirements, providing root cause analysis, historical analysis, incident research, what-if analysis, usage and enrollment analysis, and monthly reporting
Create and maintain reports using data services in an SQL environment
Analyze, test, and verify complex data sets, identify trends and gaps in data and/or services, and present findings clearly for business unit support
Address questions regarding data sources and integrity
Employ various internal and external tools to support the Digital Strategy business units
Identify reporting needs and write complex queries to extract information, trends, or patterns contained in the data and validate results
Lead and manage implementation and adjustments to vendor platform parameters for business rules, workflows, and data collection
Collaborate using innovative technology solutions to recommend improvements and procedures for streamlining and automating processes
Maintain a fundamental understanding of end-to-end member experience and system integrations and dependencies
Contribute to an efficient, positive, and professional team environment
Collaborate with Suncoast Credit Union business units
Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
Attend educational events to increase professional knowledge
Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs
A bachelors degree in finance, economics, computer science, or a related field is preferred (A comparable combination of work experience and training may be substituted for education requirements.)
3+ years of experience in report development, preferably with a financial institution
Proficiency in SQL-based report creation tools such as SQL Server Reporting Services, Report Builder, and Microsoft SQL Server Management Studio
Experience with dashboard development tools such as Power BI, Google Analytics, and SharePoint, as well as scripting and statistical platforms
Proficient with crafting complex queries, views, and stored procedures to extract and analyze data from tables, ensuring accurate retrieval and application for report generation
Strong analytical and quantitative abilities, including expertise in interpreting data, conducting root cause analysis, identifying trends, and transforming findings into actionable insights and solutions
Broad technical understanding of product features, functionalities, architectures, and user needs, with the ability to effectively liaise within matrixed project teams, including third-party contributors
Commitment to the ongoing skill development and timely completion of training while sharing expertise to benefit team success
Demonstrated creative thinking, investigative curiosity, and decision-making abilities with a commitment to solving problems by connecting research and analytical outputs to strategic initiatives
Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
Accurate, detail-oriented, and organized with task management
Ability to analyze and resolve difficult and often complex problems or situations
Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
Strong knowledge and understanding of credit union products, services, policies, and procedures
Strong knowledge and understanding of regulatory compliance
Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties
Benefits
- Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
- Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
- Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
- Community Involvement: Paid Volunteer Hours
- Growth: Degree Assistance up to 5,000 per year
For more information, including additional benefits, please visit our benefits website at
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at
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2
Digital Strategy Analyst
33646 Tampa, Florida
Suncoast Credit Union
Posted 6 days ago
Job Viewed
Job Description
Overview
Compensation: $62,000 - $2,000 based on experience and credentials
Location Type: Remote (Candidate must reside in FL)
Position Type: Full Time
The Digital Strategy Analyst is responsible for leading the performance and business analytics for Digital Strategy, Digital Product, and Digital Fraud support. This individual leverages expertise and skills to provide value through the detailed development of reporting and data analysis. By identifying and collecting data and designing reports, the Analyst will recognize digital trends and build data-based recommendations to enhance or support business and strategic initiatives. The ideal incumbent will possess strong technical skills, excellent communication abilities, and experience in business analysis to support SCU's digital transformation and member omnichannel capabilities.
Responsibilities
• Collaborate with the Digital Product Strategists, Owners, and Managers to identify efficient and effective methods for managing analysis and performance of digital products and key initiatives
• Provide support to the Digital Strategy team for data-driven decision making by utilizing comprehensive data insights and working with stakeholders to implement successful actions
• Gather and evaluate all data related to key performance indicators concerning SCU digital access, engagement, experience, and fraud tooling, tracking, trending, and patterns to present member data on dashboards in accordance with company standards and protocols
• Determine the core drivers of digital performance to formulate successful digital strategies for the growth of the credit union
• Utilize KPIs to collect and document strategic data and business requirements, providing root cause analysis, historical analysis, incident research, "what-if" analysis, usage and enrollment analysis, and monthly reporting
• Create and maintain reports using data services in an SQL environment
• Analyze, test, and verify complex data sets, identify trends and gaps in data and/or services, and present findings clearly for business unit support
• Address questions regarding data sources and integrity
• Employ various internal and external tools to support the Digital Strategy business units
• Identify reporting needs and write complex queries to extract information, trends, or patterns contained in the data and validate results
• Lead and manage implementation and adjustments to vendor platform parameters for business rules, workflows, and data collection
• Collaborate using innovative technology solutions to recommend improvements and procedures for streamlining and automating processes
• Maintain a fundamental understanding of end-to-end member experience and system integrations and dependencies
• Contribute to an efficient, positive, and professional team environment
• Collaborate with Suncoast Credit Union business units
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs
Qualifications
• A bachelor's degree in finance, economics, computer science, or a related field is preferred (A comparable combination of work experience and training may be substituted for education requirements.)
• 3+ years of experience in report development, preferably with a financial institution
• Proficiency in SQL-based report creation tools such as SQL Server Reporting Services, Report Builder, and Microsoft SQL Server Management Studio
• Experience with dashboard development tools such as Power BI, Google Analytics, and SharePoint, as well as scripting and statistical platforms
• Proficient with crafting complex queries, views, and stored procedures to extract and analyze data from tables, ensuring accurate retrieval and application for report generation
• Strong analytical and quantitative abilities, including expertise in interpreting data, conducting root cause analysis, identifying trends, and transforming findings into actionable insights and solutions
• Broad technical understanding of product features, functionalities, architectures, and user needs, with the ability to effectively liaise within matrixed project teams, including third-party contributors
• Commitment to the ongoing skill development and timely completion of training while sharing expertise to benefit team success
• Demonstrated creative thinking, investigative curiosity, and decision-making abilities with a commitment to solving problems by connecting research and analytical outputs to strategic initiatives
• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Ability to analyze and resolve difficult and often complex problems or situations
• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
• Strong knowledge and understanding of credit union products, services, policies, and procedures
• Strong knowledge and understanding of regulatory compliance
• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties
Benefits
For more information, including a ditional benefits, please visit our benefits website at
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at
Compensation: $62,000 - $2,000 based on experience and credentials
Location Type: Remote (Candidate must reside in FL)
Position Type: Full Time
The Digital Strategy Analyst is responsible for leading the performance and business analytics for Digital Strategy, Digital Product, and Digital Fraud support. This individual leverages expertise and skills to provide value through the detailed development of reporting and data analysis. By identifying and collecting data and designing reports, the Analyst will recognize digital trends and build data-based recommendations to enhance or support business and strategic initiatives. The ideal incumbent will possess strong technical skills, excellent communication abilities, and experience in business analysis to support SCU's digital transformation and member omnichannel capabilities.
Responsibilities
• Collaborate with the Digital Product Strategists, Owners, and Managers to identify efficient and effective methods for managing analysis and performance of digital products and key initiatives
• Provide support to the Digital Strategy team for data-driven decision making by utilizing comprehensive data insights and working with stakeholders to implement successful actions
• Gather and evaluate all data related to key performance indicators concerning SCU digital access, engagement, experience, and fraud tooling, tracking, trending, and patterns to present member data on dashboards in accordance with company standards and protocols
• Determine the core drivers of digital performance to formulate successful digital strategies for the growth of the credit union
• Utilize KPIs to collect and document strategic data and business requirements, providing root cause analysis, historical analysis, incident research, "what-if" analysis, usage and enrollment analysis, and monthly reporting
• Create and maintain reports using data services in an SQL environment
• Analyze, test, and verify complex data sets, identify trends and gaps in data and/or services, and present findings clearly for business unit support
• Address questions regarding data sources and integrity
• Employ various internal and external tools to support the Digital Strategy business units
• Identify reporting needs and write complex queries to extract information, trends, or patterns contained in the data and validate results
• Lead and manage implementation and adjustments to vendor platform parameters for business rules, workflows, and data collection
• Collaborate using innovative technology solutions to recommend improvements and procedures for streamlining and automating processes
• Maintain a fundamental understanding of end-to-end member experience and system integrations and dependencies
• Contribute to an efficient, positive, and professional team environment
• Collaborate with Suncoast Credit Union business units
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs
Qualifications
• A bachelor's degree in finance, economics, computer science, or a related field is preferred (A comparable combination of work experience and training may be substituted for education requirements.)
• 3+ years of experience in report development, preferably with a financial institution
• Proficiency in SQL-based report creation tools such as SQL Server Reporting Services, Report Builder, and Microsoft SQL Server Management Studio
• Experience with dashboard development tools such as Power BI, Google Analytics, and SharePoint, as well as scripting and statistical platforms
• Proficient with crafting complex queries, views, and stored procedures to extract and analyze data from tables, ensuring accurate retrieval and application for report generation
• Strong analytical and quantitative abilities, including expertise in interpreting data, conducting root cause analysis, identifying trends, and transforming findings into actionable insights and solutions
• Broad technical understanding of product features, functionalities, architectures, and user needs, with the ability to effectively liaise within matrixed project teams, including third-party contributors
• Commitment to the ongoing skill development and timely completion of training while sharing expertise to benefit team success
• Demonstrated creative thinking, investigative curiosity, and decision-making abilities with a commitment to solving problems by connecting research and analytical outputs to strategic initiatives
• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Ability to analyze and resolve difficult and often complex problems or situations
• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
• Strong knowledge and understanding of credit union products, services, policies, and procedures
• Strong knowledge and understanding of regulatory compliance
• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties
Benefits
- Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
- Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
- Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
- Community Involvement: Paid Volunteer Hours
- Growth: Degree Assistance up to $5,000 per year
For more information, including a ditional benefits, please visit our benefits website at
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at
View Now
3
Digital Strategy Partner
99811 Juneau, Alaska
Highmark Health
Posted 3 days ago
Job Viewed
Job Description
**Company :**
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
View Now
4
Director, Digital Strategy
60684 Chicago, Illinois
Ketchum
Posted 4 days ago
Job Viewed
Job Description
**About Ketchum**
As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world's leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We're just crazy enough to think we can impact the world - and how it responds to ideas - through communication.
We encourage our employees to be curious, brave, inspiring, and a force for good. Let's talk. Come belong at Ketchum!
Overview:
As Director, Digital + Social Strategy, you will be a senior strategic leader guiding brands in how to authentically show up and thrive in social and digital spaces. You will pair deep knowledge of consumer and cultural trends with an expert understanding of social media behavior, emerging platforms, and community-building strategies. You will lead insight-driven, social-first planning that translates data into compelling briefs, inspires creative teams, and drives measurable brand and business results.
This role is built for a strategic thinker who understands the pulse of culture and how audiences behave, connect, and create in social channels-and who can activate that knowledge to fuel impactful campaigns for consumer, lifestyle, and CPG brands.
About the Job:
**Strategic Leadership & Consulting**
+ Lead the development of integrated, social-first strategies that align with brand objectives, audience behaviors, and cultural opportunities.
+ Act as a senior advisor on digital and social strategy for priority consumer, lifestyle, and CPG clients-connecting cultural intelligence with actionable marketing approaches.
+ Monitor and interpret cultural trends, social media behaviors, platform updates, and community dynamics to identify opportunities for brand engagement.
+ Build strategies that not only spark attention but also foster lasting brand communities across social channels.
**Data, Insights & Creative Inspiration**
+ Leverage social listening tools, trend-tracking platforms, AI-driven insight tools, and first/third-party data to surface actionable audience and content insights.
+ Translate complex data into clear narratives and strategic recommendations that inspire bold creative ideas.
+ Write and present compelling content and campaign briefs that galvanize creative teams toward social-first, earned-led solutions.
**Client & Business Development**
+ Serve as a primary strategic lead for key accounts, ensuring strategies deliver measurable engagement, community growth, and brand impact.
+ Play a lead role in high-value new business efforts, developing social-first strategy narratives and participating in pitches.
+ Identify and proactively recommend opportunities for brands to activate around emerging cultural and digital moments.
**Thought Leadership & Innovation**
+ Produce thought leadership content, trend reports, and best practice guides to position Ketchum as a leader in digital and social strategy.
+ Represent the agency in industry conversations-conferences, panels, media commentary-on culture, social media, and community-building trends.
+ Partner with analytics, creative, and channel experts to evolve proprietary methodologies for social listening, trend activation, and community growth.
**Team Leadership & Development**
+ Manage and mentor junior strategists, building their skills in cultural insight gathering, social strategy, and creative briefing.
+ Champion collaboration across analytics, creative, influencer, paid media, and account teams to ensure integrated, insight-led campaign development.
+ Contribute to talent planning, resourcing, and skills development for the broader Digital + Social team.
Qualifications:
+ 10+ years of experience in digital and social strategy, with proven expertise in consumer, lifestyle, and CPG brand marketing.
+ Deep understanding of social media platforms, content formats, algorithms, and audience behaviors, with a track record of activating and engaging communities.
+ Proficiency in social listening tools (e.g., Sprinklr, Brandwatch, Talkwalker), cultural trend-tracking platforms, and AI-powered insight generation tools.
+ Strong ability to synthesize cultural and behavioral data into compelling strategies and creative briefs.
+ Demonstrated success in inspiring and collaborating with creative teams to deliver breakthrough social-first ideas.
+ Exceptional written, verbal, and presentation skills, with the ability to influence senior clients and cross-functional teams.
+ Experience leading multi-disciplinary teams and managing client relationships at a senior level.
_The salary range for this position is $120,000 to $140,000. This position may be bonus eligible depending on individual employee performance and Ketchum business performance. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available._ _#LI-Hybrid_
**What We Offer**
+ Hybrid Workplace: Three days a week in the office
+ Robust benefits program, effective within 30 days of hire
+ Paid maternity/paternity leave
+ Family Forming Benefits
+ Employee Recognition Program
+ Generous paid time off includes vacation, wellness, and extended holiday schedule
+ Various development opportunities to enhance personal and professional life
+ Tuition reimbursement
+ Monthly Cell Phone & Wi-Fi reimbursement
Interested? We've got an opportunity for you.
Ketchum is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws.
As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world's leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We're just crazy enough to think we can impact the world - and how it responds to ideas - through communication.
We encourage our employees to be curious, brave, inspiring, and a force for good. Let's talk. Come belong at Ketchum!
Overview:
As Director, Digital + Social Strategy, you will be a senior strategic leader guiding brands in how to authentically show up and thrive in social and digital spaces. You will pair deep knowledge of consumer and cultural trends with an expert understanding of social media behavior, emerging platforms, and community-building strategies. You will lead insight-driven, social-first planning that translates data into compelling briefs, inspires creative teams, and drives measurable brand and business results.
This role is built for a strategic thinker who understands the pulse of culture and how audiences behave, connect, and create in social channels-and who can activate that knowledge to fuel impactful campaigns for consumer, lifestyle, and CPG brands.
About the Job:
**Strategic Leadership & Consulting**
+ Lead the development of integrated, social-first strategies that align with brand objectives, audience behaviors, and cultural opportunities.
+ Act as a senior advisor on digital and social strategy for priority consumer, lifestyle, and CPG clients-connecting cultural intelligence with actionable marketing approaches.
+ Monitor and interpret cultural trends, social media behaviors, platform updates, and community dynamics to identify opportunities for brand engagement.
+ Build strategies that not only spark attention but also foster lasting brand communities across social channels.
**Data, Insights & Creative Inspiration**
+ Leverage social listening tools, trend-tracking platforms, AI-driven insight tools, and first/third-party data to surface actionable audience and content insights.
+ Translate complex data into clear narratives and strategic recommendations that inspire bold creative ideas.
+ Write and present compelling content and campaign briefs that galvanize creative teams toward social-first, earned-led solutions.
**Client & Business Development**
+ Serve as a primary strategic lead for key accounts, ensuring strategies deliver measurable engagement, community growth, and brand impact.
+ Play a lead role in high-value new business efforts, developing social-first strategy narratives and participating in pitches.
+ Identify and proactively recommend opportunities for brands to activate around emerging cultural and digital moments.
**Thought Leadership & Innovation**
+ Produce thought leadership content, trend reports, and best practice guides to position Ketchum as a leader in digital and social strategy.
+ Represent the agency in industry conversations-conferences, panels, media commentary-on culture, social media, and community-building trends.
+ Partner with analytics, creative, and channel experts to evolve proprietary methodologies for social listening, trend activation, and community growth.
**Team Leadership & Development**
+ Manage and mentor junior strategists, building their skills in cultural insight gathering, social strategy, and creative briefing.
+ Champion collaboration across analytics, creative, influencer, paid media, and account teams to ensure integrated, insight-led campaign development.
+ Contribute to talent planning, resourcing, and skills development for the broader Digital + Social team.
Qualifications:
+ 10+ years of experience in digital and social strategy, with proven expertise in consumer, lifestyle, and CPG brand marketing.
+ Deep understanding of social media platforms, content formats, algorithms, and audience behaviors, with a track record of activating and engaging communities.
+ Proficiency in social listening tools (e.g., Sprinklr, Brandwatch, Talkwalker), cultural trend-tracking platforms, and AI-powered insight generation tools.
+ Strong ability to synthesize cultural and behavioral data into compelling strategies and creative briefs.
+ Demonstrated success in inspiring and collaborating with creative teams to deliver breakthrough social-first ideas.
+ Exceptional written, verbal, and presentation skills, with the ability to influence senior clients and cross-functional teams.
+ Experience leading multi-disciplinary teams and managing client relationships at a senior level.
_The salary range for this position is $120,000 to $140,000. This position may be bonus eligible depending on individual employee performance and Ketchum business performance. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available._ _#LI-Hybrid_
**What We Offer**
+ Hybrid Workplace: Three days a week in the office
+ Robust benefits program, effective within 30 days of hire
+ Paid maternity/paternity leave
+ Family Forming Benefits
+ Employee Recognition Program
+ Generous paid time off includes vacation, wellness, and extended holiday schedule
+ Various development opportunities to enhance personal and professional life
+ Tuition reimbursement
+ Monthly Cell Phone & Wi-Fi reimbursement
Interested? We've got an opportunity for you.
Ketchum is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws.
View Now
5
Digital Strategy Partner
62762 Springfield, Illinois
Highmark Health
Posted 4 days ago
Job Viewed
Job Description
**Company :**
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
View Now
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6
Digital Strategy Partner
80238 Denver, Colorado
Highmark Health
Posted 4 days ago
Job Viewed
Job Description
**Company :**
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
View Now
7
Digital Strategy Partner
96823 Honolulu, Hawaii
Highmark Health
Posted 4 days ago
Job Viewed
Job Description
**Company :**
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
View Now
8
Digital Strategy Partner
19904 Rising Sun, Maryland
Highmark Health
Posted 4 days ago
Job Viewed
Job Description
**Company :**
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
Highmark Health
**Job Description :**
**JOB SUMMARY**
_As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment!_
**ESSENTIAL RESPONSIBILITIES**
+ Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects.
+ Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise.
+ Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative.
+ Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy.
+ Help develop standard analytics and processes to use in leading various strategic initiatives.
+ Play a role in shaping the culture and skill set of the organization.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's Degree in Business, or related field.
**EXPERIENCE**
**Required**
+ 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education
+ 2 years of consulting experience (external or internal) or equivalent combination of experience and education
**Preferred**
+ 6 years of experience in payer, hospital system, or care delivery industry
+ Experience influencing change in complex organizational systems
**SKILLS**
+ Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises
+ Strong quantitative and analytical skills
+ Demonstrated influencing, and teamwork skills
+ Basic project management skills
+ Focus on impacts to the customer of decisions rendered
+ Proactive in driving change and continuous improvement
+ Strong emotional intelligence, with servant leadership mindset
+ Commitment to development of others and self
**Language (Other than English):**
+ None
**Travel Requirement:**
+ 0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
+ Office-based
Teaches / trains others regularly
+ Occasionally
Travel regularly from the office to various work sites or from site-to-site
+ Rarely
Works primarily out-of-the office selling products/services (sales employees)
+ Never
Physical work site required
+ Yes
Lifting: up to 10 pounds
+ Constantly
Lifting: 10 to 25 pounds
+ Occasionally
Lifting: 25 to 50 pounds
+ Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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Req ID: J
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