2,004 Digital Strategy jobs in the United States

Digital strategy partner

80285 Denver, Colorado Highmark Health

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Company : Highmark Health Job Description : JOB SUMMARY As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment! ESSENTIAL RESPONSIBILITIES Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects. Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise. Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative. Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy. Help develop standard analytics and processes to use in leading various strategic initiatives. Play a role in shaping the culture and skill set of the organization. Other duties as assigned or requested. EDUCATION Required Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree. Preferred Master's Degree in Business, or related field. EXPERIENCE Required 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education 2 years of consulting experience (external or internal) or equivalent combination of experience and education Preferred 6 years of experience in payer, hospital system, or care delivery industry Experience influencing change in complex organizational systems SKILLS Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises Strong quantitative and analytical skills Demonstrated influencing, and teamwork skills Basic project management skills Focus on impacts to the customer of decisions rendered Proactive in driving change and continuous improvement Strong emotional intelligence, with servant leadership mindset Commitment to development of others and self Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $92,300.00 Pay Range Maximum: $172,500.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J264922 #J-18808-Ljbffr

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Director, Digital Strategy

53774 Madison, Wisconsin WebMD

Posted 2 days ago

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Description Position at WebMD WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.Job Summary:As a Director, Digital Strategy, you will be an integral part of our team by leading analysts who are responsible for running and optimizing paid search, paid social and programmatic campaigns. In this role, you will provide team leadership as well as participate in strategic discussions with the team to achieve online marketing success for our clientsResponsibilities:Lead a team of Digital Marketers & Analysts across the Marketing Services organization to deliver client work and always-on campaignsWork closely with team members to meet client goalsAnalyze campaign metrics/data and provide insights and suggestions for campaign performance improvementPartner with account leaders across Omnichannel Services to refine the current strategy to deliver always-on data driven campaigns and how best to maximize the ROI for our customersEstablish and refine best practices and frameworks for Digital Marketing and Advertising that leverages Healthgrades' data and science to deliver immersive experiences that drive a behavioral change and can be assessed against ROI and KPI goals including patient acquisition and retentionRequirements: 6+ years of business experience with a strong track record of success in Digital Marketing, Analytics, Marketing Operations and/or Conversion MarketingBachelor's degree or equivalent experience in a related fieldExcellent time management skills and the ability to meet deadlinesExperience with advanced analytics reporting and managing large data setsProficient in Google Ads, Facebook Ads, Google Analytics and Google Data StudioTechnical expert level knowledge of strategy, planning and buying within the programmatic ecosystem: SSPs, DSPs, Ad Exchanges, Ad Networks and Trading DesksStrong interpersonal and communication skillsCompensation Considerations:Agency leadershipConsulting/Account leadershipData Science or Software DevelopmentCRM integration and reporting

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Digital Strategy Manager

10261 New York, New York Applecart

Posted 2 days ago

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Applecart is the leading technology company creating a new category of "Decision Maker Marketing". The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders that matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust - from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available or fully permissioned data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those that matter most to them.We are hiring a Digital Strategy Manager in our New York City office.About the Role:You will serve as a digital and client strategist contributing to targeted digital advertising and marketing efforts on behalf of some of the country's most prominent companies, trade associations, non-profits, and advocacy organizations. In this role, you will advise clients on the implementation of and best practices for Applecart's products, such as digital strategy and reporting, across their corporate reputation, public affairs, and B2B marketing campaigns. Your strategic recommendations, performance reports, and data-driven analysis will directly impact client outcomes. You will work with a talented team of senior communications professionals, digital marketing and media strategists, client associates, data scientists, and analysts who, together, drive outcomes for Applecart's high-profile clients.What You'll Do:Serve as a day-to-day client contact and digital strategist on 8-12 client accounts. Work directly with a Senior Managing Director to service accounts with support of a project manager and cross-functional team members Manage up to senior stakeholders across Applecart and mentor team members Lead client delivery process; coordinate internally and with external partners and clients to ensure deliverables are completed to high standardsCollaborate cross-functionally to build and execute digital paid media plans and budgets that achieve the goals of major corporate reputation, public affairs, and B2B marketing campaigns Produce strategic, insightful, polished and error-free digital advertising reports (analytics snapshots, etc.) and present them to clients when needed Communicate clearly, comfortably, and expertly with clients at various levels about the company's product offerings, verbally and in written formBring intellectual curiosity to help clients tackle complex challengesExperiences and Capabilities You Bring:4+ years of digital advertising experience in public affairs, corporate, or B2B marketing; agency experience strongly preferred Demonstrated comfort managing relationships with day-to-day client contactsExperience working with Facebook Business Manager, LinkedIn Campaign Manager, Google Search, and Twitter AdsA thorough understanding of best practices for measuring and reporting on the performance of persuasion, brand awareness, and direct response digital advertising campaignsExperience producing intuitive, client-ready business memos and decks that shape strategyPassion for coaching and empowering junior team members, and collaborating with colleagues representing various areas of expertiseStrong organizational and problem-solving skills Ability to thrive in a high-paced, entrepreneurial work environmentSuccess managing multiple tight timelines while maintaining a cool confidenceExcellent written and verbal communication skills; impeccable attention to detailProficiency in Powerpoint and ExcelAn energetic, upbeat disposition and excellent sense of humorThis is a hybrid role. Work from home or in the office on Monday and Friday, and in Applecart's New York City office Tuesday through Thursday. Compensation:Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation.The base salary range for this role is between $100,000.00-$125,000.00, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of a significant amount of compensation that candidates will receive in the form of cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area.A few facts about us:Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD. Applecart is growing quickly - over the last 3 years, we've increased our bookings by 8X, grown our headcount by 4X, and we're cashflow positive. Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher.Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board.Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

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Digital Strategy Manager

28245 Charlotte, North Carolina First Horizon

Posted 2 days ago

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Location: On site at location listed in job posting.Summary:We're looking for a sharp, versatile, and execution-minded Strategy Consultant to work directly with the Head of Strategy and Analytics for our Digital organization. This role will act as a true right hand-helping to develop, articulate, and execute the strategies that shape our digital future as we build a new consumer facing mobile application.This is a highly visible, high-impact role for someone who thrives in a fast-paced environment and is comfortable flexing across strategy development, business case modeling, executive communications, and program execution. You'll be a key player in defining and advancing strategic initiatives across digital banking, helping lead strategic partnerships, and ensuring organizational alignment through communication and operating rhythms.Key ResponsibilitiesStrategic Planning & Execution•Partner closely with the Head of Strategy and Analytics and key business partners to define and drive the digital strategic roadmap.•Create business cases, financial models, and strategic recommendations to support new initiatives or key decisions.•Coordinate and advance strategic partnerships, from early ideation through business case development and implementation.Executive Enablement•Prepare high-impact presentations and briefings for executive stakeholders, including report-outs, board materials, and strategy updates.•Build and maintain core communication tools like all-hands decks, quarterly business reviews, and leadership readouts.Operating Cadence & Organizational Enablement•Help drive alignment across product, design, engineering, risk, and other functions through streamlined operating rhythms.•Identify and fill strategic gaps or opportunities in how we operate, track progress, or make decisions.Qualifications:Required:•4-7+ years of experience in management consulting, strategy, corporate development, or digital strategy roles-ideally in banking, fintech, or tech.•Proven ability to turn ambiguity into structure and create crisp, compelling executive materials.•Advanced proficiency in Excel (business cases, sensitivity models, etc.) and PowerPoint (strategy decks, storytelling).•Strong problem-solving skills, with the ability to synthesize complex information and provide actionable insights.•Exceptional written and verbal communication skills.Preferred:•Experience working in or with financial institutions, especially in digital, payments, or fintech environments.•Familiarity with digital product strategy and customer experience.•Background in strategy, partnerships, or enterprise program management a plus.•Former management consultantWhat Success Looks Like:•Strategic plans are clear, compelling, and driving action across the digital org.•Leadership is enabled with timely, sharp materials for every forum-from executive meetings to team all-hands.•Strategic partnerships are developed with rigor and executed with momentum.•You become an indispensable thought partner to the Head of Strategy and Analytics and the broader digital leadership team.About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at Benefit Highlights•Medical with wellness incentives, dental, and vision•HSA with company match•Maternity and parental leave•Tuition reimbursement•Mentor program•401(k) with 6% match•MoreFirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-BenefitsFollow UsFacebookX formerly TwitterLinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Digital Strategy Leader

New Jersey, New Jersey TD Bank

Posted 2 days ago

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Job Description

Work Location: Mount Laurel, New Jersey, United States of America

Hours: 40

Pay Details: $110,760 - $178,880 USD

TD is dedicated to providing fair and equitable compensation. We encourage you to discuss compensation questions openly with your recruiter to understand the specifics of the role.

Overview: Join TD as a Digital Strategy Leader, a vital role responsible for shaping a high-impact, forward-thinking digital strategy for AMCB Digital and Mobile banking. You will spearhead a three-year North Star Vision and maintain a future-looking five-year strategic planning view, ensuring alignment among all business stakeholders.

Key Responsibilities:

  • Lead the design and evolution of a comprehensive digital strategy that addresses market trends and drives transformation.
  • Work with multiple stakeholders including Verticals, Channels, Product & Technology, and Value Stream Product Owners to prioritize digital initiatives.
  • Facilitate key strategic conversations, offering thought leadership to an executive audience.
  • Forecast and manage initiatives, coordinating with key enterprise partners to ensure seamless strategy execution.
  • Identify emerging trends that help differentiate our offerings and enhance customer adoption.

Qualifications:

  • Undergraduate degree required; 10+ years of relevant experience preferred.
  • Strong understanding of digital landscapes across various disciplines such as marketing, customer service, and customer experience.
  • Experience with emerging technologies and their application to achieve customer and business objectives.
  • Background in retail or consulting desired, but not mandatory.

Personal Attributes:

  • Excellent leader with the ability to influence, build relationships, and promote collaboration.
  • A visionary with strong analytical skills able to navigate complex business environments.
  • A proactive approach to problem-solving and strategy implementation.

At TD, we are committed to delivering exemplary customer experiences to over 27 million households and businesses. Join us to shape the future of banking while advancing your career with comprehensive training and support.

Additional Information: TD Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Digital Strategy Analyst

32885 Orlando, Florida Suncoast Credit Foundation

Posted 3 days ago

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Job Description


Overview

Compensation: $62,000 - $2,000 based on experience and credentials

Location Type: Remote
Position Type: Full Time

The Digital Strategy Analyst is responsible for leading the performance and business analytics for Digital Strategy, Digital Product, and Digital Fraud support. This individual leverages expertise and skills to provide value through the detailed development of reporting and data analysis. By identifying and collecting data and designing reports, the Analyst will recognize digital trends and build data-based recommendations to enhance or support business and strategic initiatives. The ideal incumbent will possess strong technical skills, excellent communication abilities, and experience in business analysis to support SCU's digital transformation and member omnichannel capabilities.

Responsibilities

Collaborate with the Digital Product Strategists, Owners, and Managers to identify efficient and effective methods for managing analysis and performance of digital products and key initiatives
Provide support to the Digital Strategy team for data-driven decision making by utilizing comprehensive data insights and working with stakeholders to implement successful actions
Gather and evaluate all data related to key performance indicators concerning SCU digital access, engagement, experience, and fraud tooling, tracking, trending, and patterns to present member data on dashboards in accordance with company standards and protocols
Determine the core drivers of digital performance to formulate successful digital strategies for the growth of the credit union
Utilize KPIs to collect and document strategic data and business requirements, providing root cause analysis, historical analysis, incident research, what-if analysis, usage and enrollment analysis, and monthly reporting
Create and maintain reports using data services in an SQL environment
Analyze, test, and verify complex data sets, identify trends and gaps in data and/or services, and present findings clearly for business unit support
Address questions regarding data sources and integrity
Employ various internal and external tools to support the Digital Strategy business units
Identify reporting needs and write complex queries to extract information, trends, or patterns contained in the data and validate results
Lead and manage implementation and adjustments to vendor platform parameters for business rules, workflows, and data collection
Collaborate using innovative technology solutions to recommend improvements and procedures for streamlining and automating processes
Maintain a fundamental understanding of end-to-end member experience and system integrations and dependencies
Contribute to an efficient, positive, and professional team environment
Collaborate with Suncoast Credit Union business units
Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
Attend educational events to increase professional knowledge
Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

Qualifications

A bachelors degree in finance, economics, computer science, or a related field is preferred (A comparable combination of work experience and training may be substituted for education requirements.)
3+ years of experience in report development, preferably with a financial institution
Proficiency in SQL-based report creation tools such as SQL Server Reporting Services, Report Builder, and Microsoft SQL Server Management Studio
Experience with dashboard development tools such as Power BI, Google Analytics, and SharePoint, as well as scripting and statistical platforms
Proficient with crafting complex queries, views, and stored procedures to extract and analyze data from tables, ensuring accurate retrieval and application for report generation
Strong analytical and quantitative abilities, including expertise in interpreting data, conducting root cause analysis, identifying trends, and transforming findings into actionable insights and solutions
Broad technical understanding of product features, functionalities, architectures, and user needs, with the ability to effectively liaise within matrixed project teams, including third-party contributors
Commitment to the ongoing skill development and timely completion of training while sharing expertise to benefit team success
Demonstrated creative thinking, investigative curiosity, and decision-making abilities with a commitment to solving problems by connecting research and analytical outputs to strategic initiatives
Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
Accurate, detail-oriented, and organized with task management
Ability to analyze and resolve difficult and often complex problems or situations
Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
Strong knowledge and understanding of credit union products, services, policies, and procedures
Strong knowledge and understanding of regulatory compliance
Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Benefits

  • Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to 5,000 per year

For more information, including additional benefits, please visit our benefits website at

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at

#J-18808-Ljbffr
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Digital Strategy Analyst

33646 Tampa, Florida Suncoast Credit Union

Posted 3 days ago

Job Viewed

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Job Description


Overview

Compensation: $62,000 - $2,000 based on experience and credentials

Location Type: Remote
Position Type: Full Time

The Digital Strategy Analyst is responsible for leading the performance and business analytics for Digital Strategy, Digital Product, and Digital Fraud support. This individual leverages expertise and skills to provide value through the detailed development of reporting and data analysis. By identifying and collecting data and designing reports, the Analyst will recognize digital trends and build data-based recommendations to enhance or support business and strategic initiatives. The ideal incumbent will possess strong technical skills, excellent communication abilities, and experience in business analysis to support SCU's digital transformation and member omnichannel capabilities.

Responsibilities

Collaborate with the Digital Product Strategists, Owners, and Managers to identify efficient and effective methods for managing analysis and performance of digital products and key initiatives
Provide support to the Digital Strategy team for data-driven decision making by utilizing comprehensive data insights and working with stakeholders to implement successful actions
Gather and evaluate all data related to key performance indicators concerning SCU digital access, engagement, experience, and fraud tooling, tracking, trending, and patterns to present member data on dashboards in accordance with company standards and protocols
Determine the core drivers of digital performance to formulate successful digital strategies for the growth of the credit union
Utilize KPIs to collect and document strategic data and business requirements, providing root cause analysis, historical analysis, incident research, what-if analysis, usage and enrollment analysis, and monthly reporting
Create and maintain reports using data services in an SQL environment
Analyze, test, and verify complex data sets, identify trends and gaps in data and/or services, and present findings clearly for business unit support
Address questions regarding data sources and integrity
Employ various internal and external tools to support the Digital Strategy business units
Identify reporting needs and write complex queries to extract information, trends, or patterns contained in the data and validate results
Lead and manage implementation and adjustments to vendor platform parameters for business rules, workflows, and data collection
Collaborate using innovative technology solutions to recommend improvements and procedures for streamlining and automating processes
Maintain a fundamental understanding of end-to-end member experience and system integrations and dependencies
Contribute to an efficient, positive, and professional team environment
Collaborate with Suncoast Credit Union business units
Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
Attend educational events to increase professional knowledge
Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

Qualifications

A bachelors degree in finance, economics, computer science, or a related field is preferred (A comparable combination of work experience and training may be substituted for education requirements.)
3+ years of experience in report development, preferably with a financial institution
Proficiency in SQL-based report creation tools such as SQL Server Reporting Services, Report Builder, and Microsoft SQL Server Management Studio
Experience with dashboard development tools such as Power BI, Google Analytics, and SharePoint, as well as scripting and statistical platforms
Proficient with crafting complex queries, views, and stored procedures to extract and analyze data from tables, ensuring accurate retrieval and application for report generation
Strong analytical and quantitative abilities, including expertise in interpreting data, conducting root cause analysis, identifying trends, and transforming findings into actionable insights and solutions
Broad technical understanding of product features, functionalities, architectures, and user needs, with the ability to effectively liaise within matrixed project teams, including third-party contributors
Commitment to the ongoing skill development and timely completion of training while sharing expertise to benefit team success
Demonstrated creative thinking, investigative curiosity, and decision-making abilities with a commitment to solving problems by connecting research and analytical outputs to strategic initiatives
Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
Accurate, detail-oriented, and organized with task management
Ability to analyze and resolve difficult and often complex problems or situations
Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
Strong knowledge and understanding of credit union products, services, policies, and procedures
Strong knowledge and understanding of regulatory compliance
Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Benefits

  • Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to 5,000 per year

For more information, including additional benefits, please visit our benefits website at

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at

A bachelors degree in finance, economics, computer science, or a related field is preferred (A comparable combination of work experience and training may be substituted for education requirements.)
3+ years of experience in report development, preferably with a financial institution
Proficiency in SQL-based report creation tools such as SQL Server Reporting Services, Report Builder, and Microsoft SQL Server Management Studio
Experience with dashboard development tools such as Power BI, Google Analytics, and SharePoint, as well as scripting and statistical platforms
Proficient with crafting complex queries, views, and stored procedures to extract and analyze data from tables, ensuring accurate retrieval and application for report generation
Strong analytical and quantitative abilities, including expertise in interpreting data, conducting root cause analysis, identifying trends, and transforming findings into actionable insights and solutions
Broad technical understanding of product features, functionalities, architectures, and user needs, with the ability to effectively liaise within matrixed project teams, including third-party contributors
Commitment to the ongoing skill development and timely completion of training while sharing expertise to benefit team success
Demonstrated creative thinking, investigative curiosity, and decision-making abilities with a commitment to solving problems by connecting research and analytical outputs to strategic initiatives
Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
Accurate, detail-oriented, and organized with task management
Ability to analyze and resolve difficult and often complex problems or situations
Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
Strong knowledge and understanding of credit union products, services, policies, and procedures
Strong knowledge and understanding of regulatory compliance
Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Benefits

  • Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to 5,000 per year

For more information, including additional benefits, please visit our benefits website at

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at

Collaborate with the Digital Product Strategists, Owners, and Managers to identify efficient and effective methods for managing analysis and performance of digital products and key initiatives
Provide support to the Digital Strategy team for data-driven decision making by utilizing comprehensive data insights and working with stakeholders to implement successful actions
Gather and evaluate all data related to key performance indicators concerning SCU digital access, engagement, experience, and fraud tooling, tracking, trending, and patterns to present member data on dashboards in accordance with company standards and protocols
Determine the core drivers of digital performance to formulate successful digital strategies for the growth of the credit union
Utilize KPIs to collect and document strategic data and business requirements, providing root cause analysis, historical analysis, incident research, what-if analysis, usage and enrollment analysis, and monthly reporting
Create and maintain reports using data services in an SQL environment
Analyze, test, and verify complex data sets, identify trends and gaps in data and/or services, and present findings clearly for business unit support
Address questions regarding data sources and integrity
Employ various internal and external tools to support the Digital Strategy business units
Identify reporting needs and write complex queries to extract information, trends, or patterns contained in the data and validate results
Lead and manage implementation and adjustments to vendor platform parameters for business rules, workflows, and data collection
Collaborate using innovative technology solutions to recommend improvements and procedures for streamlining and automating processes
Maintain a fundamental understanding of end-to-end member experience and system integrations and dependencies
Contribute to an efficient, positive, and professional team environment
Collaborate with Suncoast Credit Union business units
Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
Attend educational events to increase professional knowledge
Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

#J-18808-Ljbffr
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Digital Strategy Partner

10261 New York, New York Highmark Health

Posted 3 days ago

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Job Description

Company : Highmark Health Job Description : JOB SUMMARY As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment! ESSENTIAL RESPONSIBILITIES Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects. Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise. Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative. Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy. Help develop standard analytics and processes to use in leading various strategic initiatives. Play a role in shaping the culture and skill set of the organization. Other duties as assigned or requested. EDUCATION Required Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree. Preferred Master’s Degree in Business, or related field. EXPERIENCE Required 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education 2 years of consulting experience (external or internal) or equivalent combination of experience and education Preferred 6 years of experience in payer, hospital system, or care delivery industry Experience influencing change in complex organizational systems SKILLS Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises Strong quantitative and analytical skills Demonstrated influencing, and teamwork skills Basic project management skills Focus on impacts to the customer of decisions rendered Proactive in driving change and continuous improvement Strong emotional intelligence, with servant leadership mindset Commitment to development of others and self Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $92,300.00 Pay Range Maximum: $172,500.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at California Consumer Privacy Act Employees, Contractors, and Applicants Notice #J-18808-Ljbffr

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Digital Strategy Partner

16001 Butler, Pennsylvania Highmark Health

Posted 3 days ago

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Job Description

Company : Highmark Health Job Description : JOB SUMMARY As a Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely with our omni-channel Product Managers in establishing how digital experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our digital capabilities. This will include establishing the metrics of success that will show us how our digital capabilities meet those objectives. This team member will consider market trends, tech trends, customer behavior data, performance data, customer journey analytics, amongst other data sources to recommend ways that digital channels can contribute to achieving our goals. Key activities include but are not limited to: defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research, external benchmarking and competitive analysis, conducting data analysis, collaborating with cross-disciplinary product teams (i.e., Product Managers, Designers, Strategists) to develop product roadmaps and initiatives, collaborating with Digital Product Management to bring strategy to life through our digital products, and working with and managing our vendor partners and other stakeholders who support our digital experiences. This role is designed for a big picture thinker and team player - someone who loves architecting digital experiences, driving innovation, and working in a highly matrixed environment! ESSENTIAL RESPONSIBILITIES Lead or support key strategic initiatives across Enterprise. Role will vary depending on initiative, but will include elements of team leadership, problem-solving, data analysis, project management, communication, and implementation support. Will participate on a portfolio of projects. Participate in the development of strategic plans for the Enterprise and the key business units of the Enterprise. Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative. Support the identification of initiative impacts with other strategic initiatives to ensure alignment of the overall strategy. Help develop standard analytics and processes to use in leading various strategic initiatives. Play a role in shaping the culture and skill set of the organization . Other duties as assigned or requested. EDUCATION Required Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree. Preferred Master’s Degree in Business, or related field. EXPERIENCE Required 5 years of experience in Strategic Planning or related work experience in Business or Healthcare or equivalent combination of experience and education 2 years of consulting experience (external or internal) or equivalent combination of experience and education Preferred 6 years of experience in payer, hospital system, or care delivery industry Experience influencing change in complex organizational systems SKILLS Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises Strong quantitative and analytical skills Demonstrated influencing, and teamwork skills Basic project management skills Focus on impacts to the customer of decisions rendered Proactive in driving change and continuous improvement Strong emotional intelligence, with servant leadership mindset Commitment to development of others and self Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $92,300.00 Pay Range Maximum: $172,500.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at California Consumer Privacy Act Employees, Contractors, and Applicants Notice #J-18808-Ljbffr

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Digital Strategy Leader

19117 Philadelphia, Pennsylvania TD Bank

Posted 4 days ago

Job Viewed

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Job Description

Work Location: Mount Laurel, New Jersey, United States of America

Hours: 40

Pay Details: $110,760 - $178,880 USD

TD is dedicated to providing fair and equitable compensation. We encourage you to discuss compensation questions openly with your recruiter to understand the specifics of the role.

Overview: Join TD as a Digital Strategy Leader, a vital role responsible for shaping a high-impact, forward-thinking digital strategy for AMCB Digital and Mobile banking. You will spearhead a three-year North Star Vision and maintain a future-looking five-year strategic planning view, ensuring alignment among all business stakeholders.

Key Responsibilities:

  • Lead the design and evolution of a comprehensive digital strategy that addresses market trends and drives transformation.
  • Work with multiple stakeholders including Verticals, Channels, Product & Technology, and Value Stream Product Owners to prioritize digital initiatives.
  • Facilitate key strategic conversations, offering thought leadership to an executive audience.
  • Forecast and manage initiatives, coordinating with key enterprise partners to ensure seamless strategy execution.
  • Identify emerging trends that help differentiate our offerings and enhance customer adoption.

Qualifications:

  • Undergraduate degree required; 10+ years of relevant experience preferred.
  • Strong understanding of digital landscapes across various disciplines such as marketing, customer service, and customer experience.
  • Experience with emerging technologies and their application to achieve customer and business objectives.
  • Background in retail or consulting desired, but not mandatory.

Personal Attributes:

  • Excellent leader with the ability to influence, build relationships, and promote collaboration.
  • A visionary with strong analytical skills able to navigate complex business environments.
  • A proactive approach to problem-solving and strategy implementation.

At TD, we are committed to delivering exemplary customer experiences to over 27 million households and businesses. Join us to shape the future of banking while advancing your career with comprehensive training and support.

Additional Information: TD Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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