1,796 Outbound Sales jobs in the United States

Outbound Sales Development Representative

84190 Salt Lake City, Utah INSTRUCTURE

Posted 8 days ago

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Job Description

Outbound Sales Development Representative
US-Remote
S&M - Business Development /
Full-time /
Remote
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.
And that's where you come in:
We are seeking an experienced **Outbound SDR** to support our **K-12 market** in North America. This is a fully remote position. In this role, you will play a critical part in fueling our sales success by driving quality conversations and generating pipeline in alignment with our strategic priorities for the education market.
**What we're looking for:**
+ **Growth mindset:** You proactively take initiative and are motivated to succeed.
+ **Coachability:** You seek out feedback and act quickly to improve.
+ **Quality focused:** You prioritize meaningful conversations that generate high-quality pipeline.
+ **Team player:** You collaborate openly with SDR peers and Sales partners, sharing knowledge and best practices.
+ **Problem solving:** You adapt strategies to each account, know the competitive landscape, and position Instructure effectively.
+ **Resilience and persistence:** You handle rejection with professionalism and remain strategic and intentional in outreach.
+ **Time management:** You own your calendar, prioritize effectively, and maximize productivity.
**What you will need to know/have:**
+ Proven success as an Outbound SDR or in a similar sales role.
+ Strong written and verbal communication skills.
+ Experience with CRM systems, outbound prospecting tools, and sales engagement platforms.
+ Ability to work independently while thriving in a collaborative team environment.
+ Consistent record of meeting or exceeding targets.
+ High energy, persistence, and a positive, solutions-oriented attitude.
+ Excellent organizational and time management skills.
**Get in on all the awesome at Instructure!**
+ We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
+ Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
+ Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
+ Generous time off, including local holidays and our annual company-wide "Dim the Lights" week in late December, when we encourage everyone to step back and recharge
+ Comprehensive wellness programs and mental health support
+ Annual learning and development stipends to support your growth
+ The technology and tools you need to do your best work - typically a Mac, with PC options available in some locations
+ Motivosity employee recognition program
+ A culture rooted in inclusivity, support, and meaningful connection
$57,750 - $7,750 a year
This is position will also have a commission target of 16,000per year.
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
EOE Veteran/Disability
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Outbound Sales Development Representative - Business & Government

84190 Salt Lake City, Utah INSTRUCTURE

Posted 2 days ago

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Job Description

Outbound Sales Development Representative - Business & Government
US-Remote
S&M - Business Development /
Full-time /
Remote
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.
And that's where you come in:
We are looking for an experienced Outbound SDR to support our Business and Government market in North America. This is a fully remote role.
**What you will be doing:**
+ **Growth mindset:** You don't wait for others to give you the answers, you take initiative. You are motivated to succeed and build your own path to success.
+ **Coachability:** You are eager to learn and not only take feedback openly, but you seek out feedback and find ways to implement it.
+ **Quality focused:** You care about generating quality conversations and pipeline for our Sales team that will ultimately turn into bookings.
+ **Team player:** You are open and collaborative with your fellow SDRs and with our Sales team. You share knowledge, ask questions and contribute to overall Drive Team success.
+ **Problem solving:** You are able to address objections, creatively overcome challenges and adjust your strategies based on research and what each account needs. You know our market, our competitors, and how to position our solutions.
+ **Resilience and persistence:** You are able to handle rejection and not take the first no. You are creative, strategic and intentional with how you approach your accounts.
+ **Time management:** You own your calendar and manage your time effectively. You are self-aware about how you work best and are able to effectively prioritize tasks to maximize efficiency and results.
**Here's what you will need to know/have:**
+ Track record of success as an Outbound SDR or similar role.
+ Strong communication skills - both verbal and written.
+ Familiarity with CRM systems, outbound prospecting tools and sales engagement platforms.
+ Ability to work independently and collaboratively within a team-oriented environment.
+ Results-oriented mindset with a track record of meeting or exceeding targets.
+ High level of energy, persistence, and a positive attitude.
+ Excellent organizational and time management skills.
**Get in on all the awesome at Instructure:**
+ We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
+ Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
+ Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
+ Generous time off, including local holidays and our annual company-wide "Dim the Lights" week in late December, when we encourage everyone to step back and recharge
+ Comprehensive wellness programs and mental health support
+ Annual learning and development stipends to support your growth
+ The technology and tools you need to do your best work - typically a Mac, with PC options available in some locations
+ Motivosity employee recognition program
+ A culture rooted in inclusivity, support, and meaningful connection
$57,750 - $7,750 a year
This role will also include a 15,750 commission target resulting in a OTE of 73,750.
We've always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.
At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.
**All Instructure employees are required to successfully pass a background check upon being hired.**
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
EOE Veteran/Disability
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Outbound Sales Specialist

97015 Clackamas, Oregon UBT

Posted today

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Job Description

About Us

At Brandsen Floors , we’re not your typical commercial flooring contractor. We’re revolutionizing the construction industry across Oregon, Washington, and Northern California by delivering on-time, high-quality installations with precision and professionalism. Our unconventional approach—driven by TOC and CCPM principles—has positioned us as a trusted leader that consistently exceeds client expectations. If you’re looking to join a team that challenges industry norms and values win/win solutions, this is the place for you.


The Role

We’re searching for a high-performing Outbound Telesales Specialist who thrives on driving results, building connections, and opening doors to new business opportunities. You’ll be the voice of Brandsen Floors—sparking interest, generating leads, setting appointments for our business development team, and strengthening relationships through client follow-ups and satisfaction calls.


This is a part-time, office-based position, but has potential to become full time —perfect for a skilled sales professional who loves the thrill of outbound calling, hitting targets, and earning uncapped commissions.


Hours: 8AM - 2PM (Monday - Friday)


What You’ll Do

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Outbound Sales Remote

32806 Orlando, Florida Travel + Leisure Co.

Posted 1 day ago

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**How You'll Shine**
Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! With our hourly + commission pay (paid out weekly), we offer limitless earning potential.
As an Outbound Sales Specialist, you'll connect with customers who stay at Wyndham Hotels or have registered with us for special promotions. You'll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it's like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories.
**This position starts on October 17th, 2025**
Though no two days are the same at Wyndham Destinations, you'll have the opportunity to:
+ Place outbound calls from various sources to promote company products.
+ Sell approved vacation packages to customers over the phone.
+ Explain the details and sales terms of vacation offers.
+ Determine guest eligibility to qualify for and purchase timeshare offers.
+ Answer all customer questions appropriately and effectively.
+ Schedule reservations and accommodations when customers book vacation packages.
**Amazing work schedule include:**
Monday - Friday, 2:00pm to 9:00pm (with the possibility of working some weekends).
Paid Training for this position will also be done remote (working from home).
**Work Location:**
This position offers flexible work options and can be performed in one of the following arrangements, based on business needs and candidate preference:
+ **Remote:** Work from home full-time.
+ **On-site:** Work from our Southpark Center Office Location in Orlando, FL.
+ **Hybrid:** A combination of remote and on-site work, with specific days in the office as agreed upon with your supervisor.
**What You'll Bring**
+ High school diploma or GED.
+ Excellent communication skills and a strong customer focus.
+ Sales-minded professionalism.
+ Hospitality, sales, call center, or marketing experience.
+ Ability to overcome challenges and objections.
+ Ability to work in a goal and performance-based environment.
**Only candidates from the Orlando, FL area (or within 50 miles) will be considered at this time**
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
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Outbound Sales Specialist

45217 Cincinnati, Ohio altafiber

Posted 7 days ago

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Job Description

**Job Purpose**
The position is responsible for engaging current/prospective customers selling residential service for home phone, long-distance, internet, and video products through outbound dialing. The agent must be self-motivated, have a thorough understanding of products and services offered by altafiber, able to work in a fast pace environment, display exceptional customer service, and consistently meet sales goals.
**Essential Functions**
+ Utilize outbound dialing with a focus on customer acquisition, upgrading current customers, and upsell
+ Initiate and obtain sales through lead lists while meeting productivity metrics
+ Assess customer's entertainment and communication needs, offering solutions or bundles from altafiber
+ Effectively multi-task between account management, providing feedback to customers responses, offering solutions, discussing product options, and generating service through multiple ordering systems
+ Negotiate products and services offered by Cincinnati Bell utilizing promotional offers generated by marketing
+ Place orders for new service and/or changes to existing service through multiple internal ordering systems
+ Maintain, track, change, and input leads through SalesForce.com
+ Take direction from upper management and complete administrative duties
+ Develop and maintain relationships with current customers; follow up by email/phone thanking them for their business and informing them of Cincinnati Bell's referral program
**Education**
+ Four years of High School or equivalent
**Experience**
+ 0 to 2 years of experience
+ Prior experience in sales or marketing highly preferred
+ Prior experience in telecommunications preferred
+ Prior experience in a call center preferred
+ Strong organizational and time management skills preferred
**Special Knowledge, Skills, and Abilities**
+ Excellent oral, written, and interpersonal communication skills necessary
+ Knowledge of Microsoft programs and applications
+ Ability to work independently within a team environment with minimal supervision adhering to performance measurements and sales goals
+ Proficient problem solving and analytical skills
+ Demonstrated success working in a sales environment
**Supervisory Responsibilities**
No Supervisory Responsibility
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
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Outbound Sales Representative

22096 Reston, Virginia Robert Half

Posted 7 days ago

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Job Description

Description
We are offering a contract position opportunity for an Outbound Sales Representative in the bustling city of Reston, Virginia. You will be responsible for proactively reaching out to prospective clients to promote products or services, foster relationships, and generate sales revenue. Here are the key responsibilities of the role. This position is onsite, and you will be working Monday to Friday.
Responsibilities:
+ You will be doing research, and qualify potential customers through various methods, including cold calling, email outreach, social media engagement, and database analysis
+ Conduct outbound sales calls to decision-makers with the goal of presenting offerings, addressing needs, and negotiating terms to close deals
+ Gather information about prospective clients to assess their requirements, pain points, and goals, allowing for tailored solutions
+ Maintain detailed records of activities, customer interactions, and sales opportunities using platforms like Salesforce.com to ensure accurate reporting and follow-up
+ Work towards achieving or exceeding established sales targets and benchmarks, often reviewed during Sales Activity Reviews (SAR)
+ Coordinate efforts with recruiting teams, marketing desks, or other internal departments to align strategies and maximize customer outreach
+ Share clients' feedback and market trends with managers or other teams to refine sales strategies
+ Will be conducting heavy outbound phone calls
Requirements
+ Minimum of 1+ yeas of conducting outbound phone calls.
+ Strong verbal and written communication skills are essential for effectively engaging prospects and pitching products or services
+ A strong focus on understanding customer needs and delivering a positive experience
+ Proficient in using Microsoft Office Suite and must be detailed oriented.
+ The ability to manage multiple leads and activities efficiently, while adhering to deadlines and targe
+ Must be able to work independently.
+ High attention to detail and accuracy
+ Experience in Data management.
+ Strong multitasking abilities
Strong communication skills
Being able to work independently and multitasking
Can start right away
Strong working in ms office suite and attention to detail
Data management
-
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Outbound Sales Representative

33432 Boca Raton, Florida Realty.com

Posted 14 days ago

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Job Description

full-time permanent

Job Overview

Realty.com is looking for highly-motivated and driven sales individuals in or near Boca Raton florida with a knack for developing personal relationships and closing deals. Are you looking for a challenging environment with recurring bonus potential? Do you want in on the ground floor of an exciting new real estate tech company?

We're just getting started, so you have the chance to come in and help us build the company from the ground up. Your contributions will be felt immediately, all while using your knowledge and expertise in real estate.


Responsibilities and Duties

  • Source new clients (Real Estate Agents, Teams, Brokers), schedule and provide demos for potential customers, research and provide product pricing, and complete transactions
  • Leverage dialers and Hubspot to set demos, build relationships.
  • Develop a high-level understanding and working knowledge of the product in order to act as a subject matter expert when engaging potential customers
  • Build a relationship with your client base and act as a go-between with Realty.com, following up with potential customers in a timely manner as necessary
  • Create and improve personalized and engaging messaging to help drive connect rates, appointment setting, and conversion rates
  • Collaborate with the team in order to improve overall processes and automation and help train other agents on those processes
  • Manage sales pipeline and keep CRM up to date.

Qualifications

  • Proven track record of reliable sales performance and dependability in an online environment 
  • Values empathy and teamwork
  • Adept at prospecting both new and previous customers, as well as strong contract negotiation skills
  • Strong written and verbal communication skills
  • Entrepreneurial spirit: work consistently to improve your skillset and pivot when necessary
  • Have a passion for customer success- ensure your clients have the tools and support they need to succeed
  • Professional computer skills; able to navigate the internet and find relevant information about properties and agencies to ensure you are properly equipped to have effective conversations
  • Impeccable work ethic; able to work in-office or remote as needed
  • Proficiency in documenting policies, procedures, and processes
  • Experience and proficiency using Customer Relationship Management software

Bonus Attributes

  • Currently or previously a licensed real estate agent
  • Familiarity with online real estate lead generation programs (Zillow, Realtor, etc)
  • Familiarity with online real estate software (FollowupBoss, Chime, Boomtown, KVCore, KW Command, etc)
  • Experience and proficiency using auto dialer software (Ring Central, Crazy Egg, etc)
  • Experience with HubSpot a plus
  • Experience in Mortgage and Title work is a plus
  • Previous work experience in the Real Estate industry





Requirements

  • Located in the United States, in or near Boca Raton Florida
  • Able to speak English fluently, bilingual a plus
  • Previous Sales experience (Preferably in a B2B / SaaS / Online Environment)
  • Must be able to pass a background check in accordance with local laws/regulations
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About the latest Outbound sales Jobs in United States !

Outbound Sales Rep - Business Development

28230 Charlotte, North Carolina United Rentals

Posted 15 days ago

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Job Description

**_Great company. Great people. Great opportunities._**
If you would like the chance to make your mark with the world's largest equipment rental provider, **come build your future with United Rentals!**
As an Outbound Sales Rep, you'll be instrumental in supporting new and existing customers through outbound sales and personalized account management. Our customers expect expert consultation regarding equipment usage, job site management, inventory cost-control measures, and above all else, a frictionless rental process. In this role you will help manage our customer's needs regarding new/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety courses.
**What you'll do:**
+ Qualify and quantify the needs of our existing customer base by utilizing CRM program, SalesForce.com, and persuasive selling techniques Process rental quotations, reservations, and contracts in compliance with the company policies by calling on the assigned Book of Business
+ Responsible for driving overall Active Customer Growth, Used Sales and YoY Rental Revenue Growth for assigned Book of Business Communicate to a customer any terms/conditions applying to a request
+ Validate and Collect primary decision maker's contact information and customer needs for use on future sales and marketing campaign Identify and qualify an equipment request to ensure it will suite the customer's requirements
+ Recover declining & dormant customers via our sales tools and comprehensive United Rentals value proposition Coordinate with all inside and outside branch staff to ensure customer satisfaction
+ Support & learn about branch operations
+ Learn accurate use of United Rentals' IT systems for quotes, rental, sales, reservations, territory management
+ Coordinate with all branch departments to ensure customer satisfaction; and communicate field issues to branch personnel
+ Negotiate prices on equipment rentals and sales in accordance with pricing policies and procedures
+ Other duties assigned as needed
**Requirements:**
+ College Degree preferred or equivalent combination of education and experience
+ 1 year sales and/or construction equipment experience. Prior Inside Sales with Outbound calling preferred
+ Proficient in Microsoft Office: Word, Excel, Outlook
+ Reliable, dependable and professional
+ Proficient in RentalMan, and in utilization of the various tools and resources available to Customer Care Center
+ Position may require flexibility in the days and hours of work schedule
+ Excellent time management and efficiency skills
+ Excellent organizational and communication skills
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
**_Why join us?_**
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
+ Paid Parental Leave
+ United Compassion Fund ( Employee Discount Program
+ Career Development & Promotional Opportunities
+ Additional Vacation Buy Up Program (US Only)
+ Early Wage Access through Payactiv (US Hourly Only)
+ Paid Sick Leave
+ An inclusive and welcoming culture ( more about our full US benefit offerings ( here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
**_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability._**
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Sales & Business Development Representative - Inside/Outbound Sales

02454 Wolters Kluwer

Posted 1 day ago

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Job Description

**LOCATION** : Waltham MA (Hybrid - 8 days a month in the office)
**OVERVIEW**
In this role, you will work closely with our sales team to identify prospective customers in the healthcare commercial market through outreach by outbound calls and email campaigns. Your role is to identify qualified leads and to book appointments for the sales representatives by calling potential customers and booking appointments.
**RESPONSIBILITIES**
+ Work closely with Sales Manager to develop and define a strategic target list of key prospects across segments
+ Develop creative tactics and strategies to reach target prospects; schedule qualified discovery calls with said target prospects; generate qualified meetings
+ Work on new logo and net new sales opportunities
+ Work and develop opportunities with named corporate accounts
+ Build strategies for exploring potential subscription opportunities for Commercial Sales
+ Record and track all activity in Salesforce, and other required tools as identified, to provide background and next steps for the Marketing and Sales Manager to ensure alignment of teams as well as effective follow up with prospects
+ Create strategic emails to target prospect and corporate accounts
+ Conduct on-going research to identify new leads, obtain contact information
+ Working closely with Sales Manager and Business Development Reps. to accelerate and enhance the sales cycle
+ Consistently meet or exceed qualified lead and meeting quotas
**QUALIFICATIONS**
**Education** : Bachelor's Degree or related experience
**Experience** :
+ 2+ years' experience of B2B prospecting and sales, having consistently exceeded key performance metrics; or related experience.
+ Outbound sales experience preferred.
**TRAVEL:** ~10% domestic travel
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Outbound Sales Representative (Days)

67209 Wichita, Kansas MCI Careers

Posted today

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Job Description

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a persuasive communicator with a passion for sales and a positive attitude? We're looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world's most recognizable brands.

In this role, you'll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training , you'll be equipped to thrive and grow in a fast-paced, performance-driven environment.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

:

POSITION RESPONSIBILITIES: Key Responsibilities:

  • Make outbound and receive inbound calls in a professional and courteous manner
  • Educate customers on products and services, identifying upsell opportunities
  • Understand customer needs and recommend tailored solutions
  • Use internal systems to manage accounts and process orders accurately
  • Research and resolve customer issues, coordinating with other departments as needed
  • Follow scripts, policies, and procedures to ensure consistency and compliance
  • Maintain accurate records and safeguard customer information
  • Escalate complex issues to supervisors or appropriate teams
  • Stay current with training, updates, and system changes
  • Meet attendance, punctuality, and performance expectations
CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications
  • Must be 18 years or older
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to type 20+ words per minute
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Dependable and punctual with a strong work ethic
  • Strong problem-solving and conflict resolution skills
  • Customer-focused, empathetic, and solution-oriented
  • Ability to multitask and manage time effectively
  • Comfortable in a fast-paced, evolving environment
  • Team player with strong interpersonal skills
COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT: All MCI Locations
  • Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.



MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.



MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time . click apply for full job details
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