77,847 Parts Sales jobs in the United States

Job Description

Overview:
We are a leading provider of compact equipment parts, specializing in rubber tracks, undercarriage components, and accessories for major equipment brands. We are seeking motivated and customer-focused Internet Parts Sales Representatives to join our growing team. This role focuses on serving retail customers through phone, email, live chat, and our e-commerce platform.

Key Responsibilities:

• Respond to incoming customer inquiries via phone, email, and website chat in a timely and professional manner.

• Assist customers in identifying the correct parts for their equipment, using catalogs, online resources, and internal systems.

• Process sales orders accurately through our ERP and e-commerce platforms.

• Provide quotes, check stock availability, and follow up with customers to close sales.

• Build relationships with retail customers by offering knowledgeable product support and excellent service.

• Meet or exceed individual and team sales goals.

• Coordinate with warehouse staff and shipping providers to ensure timely and accurate order fulfillment.

• Handle returns, exchanges, and warranty claims with professionalism.

• Maintain accurate customer records and communication logs in the CRM system.

• Stay up to date on product knowledge, industry trends, and equipment updates.

Qualifications:

• Previous sales experience in parts, equipment, automotive, or related industry preferred.

• Strong mechanical aptitude or familiarity with compact equipment (skid steers, track loaders, mini excavators) is highly desirable.

• Excellent communication skills, both written and verbal.

• Strong organizational skills with attention to detail.

• Comfort using ERP, CRM, and e-commerce platforms (Brightpearl, HubSpot, or similar experience a plus).

• Ability to thrive in a fast-paced, team-oriented environment.

Compensation & Benefits:

• Competitive base pay plus commission opportunities.

• 401K with matching contribution

• Health, dental, and vision insurance options.

• Paid time off and holidays.

Job Description

Responsibilities

The Parts Sales Representative sells parts to customers within an assigned territory through orders received on the phone or otherwise as determined by the manager.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

• Solicit customers calling into the location, and assigned accounts, by phone to promote various parts marketing activities.
• Determine the availability of parts to best serve customer demands and coordinate the logistics of orders.
• Field incoming calls from outside customers and department salespeople.
• Set up orders for daily shipment, delivery, or pick-up at appropriate location.
• Make sure all external and internal requests for parts are billed on a parts ticket.
• Keep orderly records of all orders and special order parts.
• Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
• Participate in maintaining a lost sales tracking program.

Benefits:

• We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally

Basic Qualifications:

• High school diploma or general education degree (GED).
• Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
• Proficiency in researching parts in multiple OEM systems preferred.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Quality Truck Care Center is looking to fill our Outside Parts Sales position in De Pere.

We are a family-owned company that has been operating since 1986. We are a Western Star Truck Dealer, and we are the only XCMG heavy equipment dealer in Wisconsin. We are certified for Detroit, Cummins, Cat, and Allison; and service many more! We have locations in De Pere, Appleton, Oshkosh, and Fond du Lac.

What you can Expect from a Career at Quality Truck Care Center!

·    Vacation with Rapid Accumulation up to 4 weeks!

·    Additional Rapid Accumulating PTO time up to 192 hours

·    Monthly Efficiency Bonus

·    Uniforms

·    Flexible Work Hours

·    Health/Dental/Vision

·    Supplemental Insurance Options

·    HSA and FSA Plans!

·    401K with Employer Contribution

·    Health and Fitness Membership Participation

·    $140.00 Annual Boot Allowance

·    Tuition Participation Plans

·    Extensive OEM Training w/additional Compensation

·    Personal Development Training

·    Advancement Opportunities

·    Apprentice Programs!

·    Referral Reward Program

·    Personal Financial Planning Program

Position Summary:

Responsible for the development and growth of outside sales as it relates to current and new products.  Sells, delivers, and picks up parts.

Primary Duties and Responsibilities:

• Educating customers about product features and benefits, and providing expert parts solutions tailored to their specific needs

• Assists customers in determining and selecting appropriate parts.  Provides price quotes and other parts information.

• Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.

• Actively identifying leads, making sales calls (phone and in-person), and converting prospects into customers to grow the sales territory

• Maintains parts vehicle.  Notifies manager of any repairs or maintenance required.

• Represents Quality Truck in a professional manner, remaining friendly and courteous in all customer and co-worker interactions.

• Taking parts orders, advising on part availability, communicating delivery information, and following up on orders to ensure customer satisfaction

• Follows up on back orders. 

• Responds to customer inquiries and complaints.

• Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.

• Participates in annual physical inventory.

• Performs other duties as assigned.

Required Qualifications:

• Valid Wisconsin Driver’s License.

• Communication & Interpersonal Skills: For effective interacting with clients, building rapport, and conveying product information

• Heavy duty truck parts experience preferred.

• Time Management & Organization: To efficiently manage sales territory, plan routes, and balance prospecting with customer service

• Product Knowledge: A solid understanding of the parts and equipment being sold

• High school diploma or equivalent

Physical Requirements:

• Ability to drive an automobile

• Ability to communicate with others verbally (telephone and in person) and in written communication methods (handwritten and electronic correspondence)

• Ability to lift 50 lbs. from floor to waist and carry

Work Environment:

The employee is exposed to moving mechanical parts and vehicles. The employee is occasionally exposed to dirt, dust and fumes from the shop, as well as temperature changes due to weather. The noise level in the work environment is usually quiet to moderate.

• 10 paid holidays and PTO starting at two weeks per year
• 401K Plan - Up to 7.5% (3% employer contribution and up to another 4.5% employer matching), as based on your contribution thereafter: immediate full vesting
• Two medical plans: a PPO and an HDHP with an HSA
• Dental/Vision coverage
• Pet Insurance
• Company-paid Employee Assistance Program (EAP)
• Two weeks of paid Parental Leave
• Company-Paid Life Insurance & AD&D, Short-Term Disability and Long-Term Disability
• Additional Voluntary Life Insurance & AD&D
• Supplemental health insurance: hospital, accident, and critical illness insurance
• Safety Shoes: Get up to 250 reimbursed every two years
• Prescription Safety Glasses: Get up to 250 reimbursement every two years
• Employee Rewards and Recognition Program
• Coffee and healthy snacks are provided daily
• Free lunch with food truck Fridays throughout the Summer, a summer party for the family, holiday events, and Santa Day for the kids

SUMMARY DESCRIPTION :

The Inside Parts Sales Representative handles bid proposals for after-market parts, providing pricing, technical guidance, and ensuring orders meet maintenance needs. You will manage the entire order process, from inputting sales data into the ERP system to coordinating timely deliveries, while also supporting reception desk duties as needed.

What You'll Do:

• Develop and submit bid proposals for aftermarket parts and services.
  
• Calculate pricing, discounts, and shipping charges for proposals.
  
• Provide technical guidance to clients on required parts for preventative and corrective maintenance, ensuring purchase orders include all necessary components.
  
• Process and manage aftermarket part orders in the ERP system, including feedback to clients on pricing and delivery timelines.
  
• Coordinate with purchasing, production, sales, shipping, warehouse, and carriers to meet delivery commitments.
  
• Enter and manage whole goods, parts sales orders, and shipping data in the ERP system for fulfillment and invoicing.
  
• Support reception desk operations as needed.
  

• EEO/AA/M/F/Vet/Disability
• Oregon OSHA Rights
• Employee Polygraph Protection Act
• Family and Medical Leave Act

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.

The Job:

The Parts Sales Associate is responsible for supporting CribMaster customers by managing all aspects of the parts sales process. This role ensures timely and accurate handling of customer requests including quotations, order processing, warranty replacements, and free goods fulfillment. The specialist leverages SAP and Salesforce to maintain accurate records, track activity, and provide exceptional customer support. This position requires strong organizational skills, attention to detail, and experience working within an industrial manufacturing environment.

You'll get to:

• Manage customer inquiries related to quotes, parts orders, warranty replacements, and free goods requests.
• Accurately prepare and process quotations and sales orders within SAP and Salesforce.
• Respond to customer communications promptly and professionally via phone and email.
• Monitor and follow up on open orders to ensure timely fulfillment and customer satisfaction.
• Collaborate with internal teams to resolve order issues and coordinate customer solutions.
• Maintain accurate documentation of customer transactions and service records.
• Adhere to company policies and procedures related to sales order management.
• Contribute to process improvements to enhance operational efficiency and customer experience.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Minimum 2 years of experience in sales support, parts sales, or customer service within an industrial manufacturing environment.
• Proficiency with SAP and Salesforce is required.
• Strong organizational and time management skills with the ability to handle multiple priorities.
• Excellent communication skills, both written and verbal.
• Demonstrated attention to detail and accuracy in order entry and documentation.
• Ability to work independently while maintaining a high level of collaboration with team members.
• Knowledge of industrial equipment, vending systems, or inventory management solutions.

The Details:

You'll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you'll want to be and stay. Being part of our team means you'll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera, and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.

Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.

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