17 Patient Care jobs in Rineyville
Patient Care Technician
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Job DescriptionUnder the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Responsibilities- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation- Greet any customers or potential patients while in the front area or near the clinic- Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection- Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)- Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow- Complete the registration process, placing the patient under the respective scheduler book for the provider on duty- Verify the patient or responsible party's identity using a government-issued source- Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR- Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR- Scanning all appropriate documents or alert the provider if they need to complete the scanning- Escort the patient to the exam room and determine the patient's chief complaint- Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies- Continue to process the patients in the waiting following appropriate clinic flow- Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods- Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy- Participate in and prepare for off-site events as needed- Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping- If a float: Travel to designated clinics within a specified geographic area- Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider- Must be able to perform the essential job functions of this position with or without reasonable accommodationQualificationsMinimum- High School Diploma or GED- Basic computer skills - Excellent administrative, communication, and organizational skill with high attention to detail- Basic math skills (i.e., counting, addition, and subtraction)- Ability to work cooperatively in a fast-paced, team-based environment- Excellent customer service, organizational, and task-management skills Desired- Any previous experience in retail, customer service, or healthcare- Knowledge of infection control practicesAbout UsAt The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered. We are always looking for extraordinary talent to join our growing team! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page!
Patient Care Specialist (Medical Receptionist)
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Posting Title: Patient Care Specialist (Medical Receptionist) Overview: At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the direct supervision of a Nurse Practitioner or Physician Assistant. The Patient Care Specialist provides outstanding customer service and maintains a compassionate and welcoming atmosphere. The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes to include patient registration and insurance practices, as well as effective communication processes to both patients and clinic employees. The Patient Care Specialist will maintain a high level of customer focus at all times, especially during periods of high patient volume. Why Choose Fast Pace Health?: Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Patient Care Specialist you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment.We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community. Responsibilities: PRIMARY:Demonstrates a high level of Customer Service to greet, register, and discharge all patientsAbility to cross train and assist with back-office duties as needed within scope of practice.Accurately collect and input patient demographics and financial information at the time of registration for all patients.Verifies and updates all patient insurance information at the time of registration.Maintains strong knowledge of Medical Insurance Plans including but not limited to co-pays, deductibles, and coverage limits.Stays up to date with all changes to Government and Commercial Insurance Plans.Maintains a high-level understanding and knowledge of the Fast Pace Self-Pay programCollects all insurance, co-pays or deductibles, or Self-Pay amounts at the time of registration of each patient.Answers the phone with a polite, patient-centered manner demonstrating a commitment to positive patient experiences though outstanding Customer Service.Maintains Fast Pace Customer Service levels and facilitating patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff appropriately.Retrieves, faxes, or mails medical records to primary care providers as needed. Coordinate medical records process for continuation of care.Willing to cross-train on back-office clinical skills in order to perform in a cross-functional role as needed.Completes all mandatory compliance training and consistently follows processes and procedures to maintain compliance standards.Maintains friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.Performs the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.Responsible for folding towels, cleaning tables and helping patients with exercise equipment.Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.Actively assist new employees with learning activities and completing required training.Support new employee training by providing job shadowing, demonstration, and coaching opportunities.Ability to comply with Company standards of operations.Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.The ability to promote and maintain a respectful culture of employee, employer, patients and business confidentiality.Demonstrates proficiency with basic PC skills to include typing, utilization of a mouse, and ability to use basic software such as MS Outlook and Word.Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.Responsible for keeping the reception area clean and organized.Perform other duties as assigned by management.SECONDARY:Additional Requirements and responsibilitiesLevel 1: High School Diploma or its equivalent with a current CPR license* and at least 1 year of customer experience, preferably urgent careLevel 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.Level 3: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director*Receive and active within 7 days of hire. Experience Requirements and Preferences:: Education: High School Diploma or its equivalentANDExperience:1 Year of medical office experience with basic medical terminology and insurance knowledge preferred.1 Year experience with basic use of PC to include using mouse, standard software such as MS Office to include Outlook and Word. Education Requirements:: High School Diploma or Its Equivalent License Requirements:: No License Required Compliance: Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws: Residents Only:In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs (or alcohol) in their metabolites.” Miss. Code. Ann. § 71-7-3(5).Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia. Brand Name: Fast Pace Health
Patient Care Specialist (Medical Receptionist)
Posted today
Job Viewed
Job Description
Posting Title: Patient Care Specialist (Medical Receptionist) Overview: At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the direct supervision of a Nurse Practitioner or Physician Assistant. The Patient Care Specialist provides outstanding customer service and maintains a compassionate and welcoming atmosphere. The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes to include patient registration and insurance practices, as well as effective communication processes to both patients and clinic employees. The Patient Care Specialist will maintain a high level of customer focus at all times, especially during periods of high patient volume. Why Choose Fast Pace Health?: Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Patient Care Specialist you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment.We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community. Responsibilities: PRIMARY:Demonstrates a high level of Customer Service to greet, register, and discharge all patientsAbility to cross train and assist with back-office duties as needed within scope of practice.Accurately collect and input patient demographics and financial information at the time of registration for all patients.Verifies and updates all patient insurance information at the time of registration.Maintains strong knowledge of Medical Insurance Plans including but not limited to co-pays, deductibles, and coverage limits.Stays up to date with all changes to Government and Commercial Insurance Plans.Maintains a high-level understanding and knowledge of the Fast Pace Self-Pay programCollects all insurance, co-pays or deductibles, or Self-Pay amounts at the time of registration of each patient.Answers the phone with a polite, patient-centered manner demonstrating a commitment to positive patient experiences though outstanding Customer Service.Maintains Fast Pace Customer Service levels and facilitating patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff appropriately.Retrieves, faxes, or mails medical records to primary care providers as needed. Coordinate medical records process for continuation of care.Willing to cross-train on back-office clinical skills in order to perform in a cross-functional role as needed.Completes all mandatory compliance training and consistently follows processes and procedures to maintain compliance standards.Maintains friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.Performs the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.Responsible for folding towels, cleaning tables and helping patients with exercise equipment.Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.Actively assist new employees with learning activities and completing required training.Support new employee training by providing job shadowing, demonstration, and coaching opportunities.Ability to comply with Company standards of operations.Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.The ability to promote and maintain a respectful culture of employee, employer, patients and business confidentiality.Demonstrates proficiency with basic PC skills to include typing, utilization of a mouse, and ability to use basic software such as MS Outlook and Word.Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.Responsible for keeping the reception area clean and organized.Perform other duties as assigned by management.SECONDARY:Additional Requirements and responsibilitiesLevel 1: High School Diploma or its equivalent with a current CPR license* and at least 1 year of customer experience, preferably urgent careLevel 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.Level 3: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director*Receive and active within 7 days of hire. Experience Requirements and Preferences:: Education: High School Diploma or its equivalentANDExperience:1 Year of medical office experience with basic medical terminology and insurance knowledge preferred.1 Year experience with basic use of PC to include using mouse, standard software such as MS Office to include Outlook and Word. Education Requirements:: High School Diploma or Its Equivalent License Requirements:: No License Required Compliance: Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws: Residents Only:In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs (or alcohol) in their metabolites.” Miss. Code. Ann. § 71-7-3(5).Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia. Brand Name: Fast Pace Health
Representative, Customer Service - New Patient Care
Posted 1 day ago
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**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
This position specializes in new patient care on the customer service team.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special-order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ 1-3 years of experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
.
**Anticipated hourly range:** $15.75 per hour -$18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPa _y_
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 08/28/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Sales Representative - Boston South - Patient Care
Posted 5 days ago
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As a Sales Representative at Stryker, you will be at the forefront of promoting and selling our Acute Care products, with a focus on Patient Care solutions, to healthcare providers. You'll work with a diverse range of products, including bed frames, patient room furniture, and support surfaces. Your role will involve building and maintaining strong customer relationships, addressing inquiries, negotiating pricing, and managing orders seamlessly. By staying informed on industry trends, competitor activity, and regulatory shifts, you'll position Stryker's products effectively in the marketplace. You'll also have the opportunity to exceed sales targets, monitor your performance, and collaborate with marketing and support teams to drive business growth and success.
**What you will do**
+ Continue experience in sales or clinical setting.
+ Promote and sell Stryker Patient Care products to meet our customers' needs.
+ Become a Patient Care expert as you work with a sophisticated audience of surgeons, nurses, and hospital administrators.
+ Focus on customer satisfaction by solving problems through a consultative approach and providing a highly responsive and unsurpassed level of customer service.
+ Take pride in cost reduction, and commit to on-time, complete, and error free shipments.
+ Display experience with reports and budget, customer service, and project management.
+ Have basic knowledge of market research, new product introduction, Profit and Loss (P&L) management, and field testing.
**What you need**
**Required:**
+ High school diploma and 5+ years of professional experience.
+ Valid driver license in the state of residence and a good driving record.
**Preferred** :
+ Bachelor's Degree.
+ **$60,000 base** and may be eligible to earn commission and/or bonuses + benefits.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Patient Care Technician Farr 7- 40 Hours
Posted 6 days ago
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Job Description
**Time Type:** Full time
**Work Shift:** Rotating (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
Collaborates with an inpatient nursing team to provide quality patient care.
Rotating shifts including weekends and holidays
**Job Description:**
**Essential Responsibilities:**
1. Collaborates with a registered nurse on developing a patient's care plan.
2. Develops and maintains competencies as delegated by a registered nurse.
3. Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse.
4. Reports all patient activity to the registered nurse in a timely manner.
**Required Qualifications:**
1. High School diploma or GED required.
2. 0-1 years related work experience required.
3. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
**Competencies:**
**Decision Making:** Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
**Problem Solving:** Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
**Independence of Action:** Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
**Written Communications:** Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
**Oral Communications:** Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
**Knowledge:** Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
**Team Work:** Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
**Customer Service:** Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**
Patient Care Technician - Cardiac Holding Area (Full Time)
Posted 6 days ago
Job Viewed
Job Description
**Time Type:** Full time
**Work Shift:** Rotating (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
Job Summary: Collaborates with a nursing team to provide quality patient care.
**Job Description:**
**Essential Responsibilities:**
1. Collaborates with a registered nurse on developing a patient's care plan.
2. Develops and maintains competencies as delegated by a registered nurse.
3. Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse.
4. Reports all patient activity to the registered nurse in a timely manner.
**Required Qualifications:**
1. High School diploma or GED required.
2. 0-1 years related work experience required.
3. Patient care experience strongly preferred through any of the following areas: CNA (or LNA), MA, ED Tech, EMT, PCT certificate or currently enrolled nursing student who has completed at least one clinical rotation. Completion of BIDMC in-house training program. Allied Health, Pre-Med, and Physician Assistant program candidates. Home Health Aide.
4. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
**Competencies:**
1. **Decision Making:** Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
2. **Problem Solving:** Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
3. **Independence of Action:** Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
4. **Written Communications:** Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
5. **Oral Communications:** Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
6. **Knowledge:** Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
7. **Team Work:** Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
8. **Customer Service:** Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**
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RN Field Clinical Care Coordinator - Suffolk County, MA
Posted today
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The **RN Clinical Care Coordinator** will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.
If you reside within **Suffolk County, MA** , you will enjoy the flexibility to telecommute* as you take on some tough challenges.
This position is a field-based position with a home-based office. You will work from home when not in the field. Local travel up to 75% and mileage is reimbursed at current government rate.
**Primary Responsibilities:**
+ Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
+ Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
+ Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
+ Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
+ Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission
+ Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Current and unrestricted independent licensure as a Registered Nurse
+ 2+ years of clinical experience
+ Intermediate level of proficiency with MS Office, including Word, Excel, and Outlook
+ Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
+ Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
+ Ability to travel within assigned territory to meet with members and providers
+ Access to reliable transportation & valid US driver's license
**Preferred Qualifications:**
+ Bachelor's or Master's Degree in Nursing
+ Certified Care Manager (CCM)
+ 1+ years of community case management experience coordinating care for individuals with complex needs
+ Background in Managed Care
+ Experience working in team-based care
+ Ability to utilize an Electronic Medical Record or other electronic platforms
+ Ability to use on-line training platforms
+ Demonstrated ability to utilize virtual care platforms
**Physical Requirements:**
+ Ability to transition from office to field locations multiple times per day
+ Ability to navigate multiple locations/terrains to visit employees, members and/or providers
+ Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.)
+ Ability to remain stationary for long periods of time to complete computer or tablet work duties
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
The salary range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
**_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._**
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
Hybrid Registered Nurse (RN) Clinical Care Manager - Brookline to Somerville
Posted 6 days ago
Job Viewed
Job Description
**Position Summary:**
Commonwealth Care Alliance's (CCA) Clinical Care Manager is a registered nurse or other independently licensed behavioral health clinician responsible for providing intensive monitoring, follow-up and clinical care management to a panel of health plan members with complex medical, behavioral, and social care needs, including Severe and Persistent Mental illness.
As part of the care management dyad, the Clinical Care Manager works directly with assigned CCA members to help them navigate the health care system, gain access to available services, and assist members with finding answers to their questions. The Clinical Care Manager functions as the clinical expert on an interdisciplinary team through close member oversight, routine and post discharge assessments, providing health education, and provider collaboration. Consults, as needed, with other participants of the interdisciplinary care team on members experiencing medical or behavioral health issues. Responsible for supporting the members in achieving their goals for independent living, recovery, and community connections.
This position allows for remote work, when possible, but does require in-person visits to members in their homes and community, as needed.
**Supervision Exercised:**
+ No, this position does not have direct reports.
**Essential Duties & Responsibilities:**
+ Complex care management
+ Care plan development, updates and implementation with members
+ Member education
+ Provider communication, including collaboration with DMH and DDS (BH)
+ Routine member engagement
+ Quality gap closures, including:
+ RN Clinical Care Manager
+ BH Clinical Care Manager
+ Medication Reconciliation
+ Follow up after Hospitalization (FUH)
+ Blood Pressure readings
+ Initiation and Engagement (IET)
+ Participate in interdisciplinary care team meetings
+ Performs applicable standardized assessments, including MDS, Comprehensive, Functional, and Crisis and Risk Assessments
+ Perform home visits with member for routine assessments, routine clinical needs, and post transitions of care follow up that require in person evaluations
+ Monitor available data for assigned members to inform proactive outreaches as well as reactive clinically appropriate assessments to ensure comprehensive knowledge of members current needs to inform continuous and meaningful updates to the care and service plan.
+ Resource and expert for members regarding available benefits and resources to meet their needs.
+ Clinical resource for other members of the interdisciplinary care team
+ Additional duties as requested by supervisor
**Working Conditions:**
+ Standard office conditions
+ Must be able to travel to member's homes or other community environment
+ Must be able to come to the local CCA office and/or provider offices for various meetings as needed.
+ Responsible to provide a strong internet connection when working remotely
**Member Facing:**
? YES: The job has in-person contact (not telephonic/virtual) with CCA members or patients as part of the job duties.
**Required Education (must have):**
+ RN Clinical Care Managers must have:
+ Associate degree in nursing
+ Active RN license, in good standing, in state of assignment.
+ BH Clinical Care Managers must have:
+ Master's degree in social work or mental health counseling
+ Must have an active LCSW, LMHC or LICSW license in good standing in the state assigned; may require multiple state licenses based on product
**Desired Education (nice to have):**
+ Bachelor's or Master's degree in nursing preferred
+ Other related Healthcare Degree
+ Certified Care Manager (CCM)
**Required Licensing (must have):**
+ RN Clinical Care Managers must have an Active RN license, in good standing, in state of assignment.
+ BH Clinical Care Managers must have: an active LCSW, LMHC or LICSW license in good standing in the state assigned; may require multiple state licenses based on product
**MA Health Enrollment** **(required if licensed in Massachusetts):**
+ Yes, this is required if the incumbent is licensed in Massachusetts.
**Required Experience (must have):**
+ Meaningful clinical and care management experience, including 3+ years caring for people with complex medical, behavioral and social needs
**Desired Experience (nice to have):**
+ Experience working in a health plan, with Medicare Advantage and/or dually eligible population
+ Experience with a care management platform (Guiding Care a plus)
+ Experience with Substance Use Disorders
**Required Knowledge, Skills & Abilities (must have):**
+ Proven skills, knowledge base, and judgement necessary for independent clinical decision making in alignment with clinical licensure.
+ Excellent critical thinking, organizational, time management and problem solving skills.
+ Ability to function independently and effectively as part of an interdisciplinary team
+ Strong and effective communication skills, both written and verbal
+ Strong interpersonal and customer relations skills
+ Strong customer service skills
+ Ability to work in multiple systems, often simultaneously.
+ Flexibility to adapt to business needs
+ Motivated team player
+ High attention to detail and accuracy
**Required Language (must have):**
+ English
**Desired Knowledge, Skills, Abilities & Language (nice to have):**
+ Ability to utilize an Electronic Medical Record or other electronic platforms
+ Ability to use on-line training platforms
+ Demonstrated ability to utilize virtual care platforms
+ Proficiency in Microsoft Office Suite
+ Bilingual preferred
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Please note employment with CCA is contingent upon acceptable professional references, a background check (including Mass CORI, employment, education, criminal check, and driving record, (if applicable)), an OIG Report and verification of a valid MA/RN license (if applicable). Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.
Hybrid Registered Nurse (RN) Clinical Care Manager - Boston, Charlestown and surrounding areas
Posted 6 days ago
Job Viewed
Job Description
**Position Summary:**
Commonwealth Care Alliance's (CCA) Clinical Care Manager is a registered nurse or other independently licensed behavioral health clinician responsible for providing intensive monitoring, follow-up and clinical care management to a panel of health plan members with complex medical, behavioral, and social care needs, including Severe and Persistent Mental illness.
As part of the care management dyad, the Clinical Care Manager works directly with assigned CCA members to help them navigate the health care system, gain access to available services, and assist members with finding answers to their questions. The Clinical Care Manager functions as the clinical expert on an interdisciplinary team through close member oversight, routine and post discharge assessments, providing health education, and provider collaboration. Consults, as needed, with other participants of the interdisciplinary care team on members experiencing medical or behavioral health issues. Responsible for supporting the members in achieving their goals for independent living, recovery, and community connections.
This position allows for remote work, when possible, but does require in-person visits to members in their homes and community, as needed.
**Supervision Exercised:**
+ No, this position does not have direct reports.
**Essential Duties & Responsibilities:**
+ Complex care management
+ Care plan development, updates and implementation with members
+ Member education
+ Provider communication, including collaboration with DMH and DDS (BH)
+ Routine member engagement
+ Quality gap closures, including:
+ RN Clinical Care Manager
+ BH Clinical Care Manager
+ Medication Reconciliation
+ Follow up after Hospitalization (FUH)
+ Blood Pressure readings
+ Initiation and Engagement (IET)
+ Participate in interdisciplinary care team meetings
+ Performs applicable standardized assessments, including MDS, Comprehensive, Functional, and Crisis and Risk Assessments
+ Perform home visits with member for routine assessments, routine clinical needs, and post transitions of care follow up that require in person evaluations
+ Monitor available data for assigned members to inform proactive outreaches as well as reactive clinically appropriate assessments to ensure comprehensive knowledge of members current needs to inform continuous and meaningful updates to the care and service plan.
+ Resource and expert for members regarding available benefits and resources to meet their needs.
+ Clinical resource for other members of the interdisciplinary care team
+ Additional duties as requested by supervisor
**Working Conditions:**
+ Standard office conditions
+ Must be able to travel to member's homes or other community environment
+ Must be able to come to the local CCA office and/or provider offices for various meetings as needed.
+ Responsible to provide a strong internet connection when working remotely
**Member Facing:**
? YES: The job has in-person contact (not telephonic/virtual) with CCA members or patients as part of the job duties.
**Required Education (must have):**
+ RN Clinical Care Managers must have:
+ Associate degree in nursing
+ Active RN license, in good standing, in state of assignment.
+ BH Clinical Care Managers must have:
+ Master's degree in social work or mental health counseling
+ Must have an active LCSW, LMHC or LICSW license in good standing in the state assigned; may require multiple state licenses based on product
**Desired Education (nice to have):**
+ Bachelor's or Master's degree in nursing preferred
+ Other related Healthcare Degree
+ Certified Care Manager (CCM)
**Required Licensing (must have):**
+ RN Clinical Care Managers must have an Active RN license, in good standing, in state of assignment.
+ BH Clinical Care Managers must have: an active LCSW, LMHC or LICSW license in good standing in the state assigned; may require multiple state licenses based on product
**MA Health Enrollment** **(required if licensed in Massachusetts):**
+ Yes, this is required if the incumbent is licensed in Massachusetts.
**Required Experience (must have):**
+ Meaningful clinical and care management experience, including 3+ years caring for people with complex medical, behavioral and social needs
**Desired Experience (nice to have):**
+ Experience working in a health plan, with Medicare Advantage and/or dually eligible population
+ Experience with a care management platform (Guiding Care a plus)
+ Experience with Substance Use Disorders
**Required Knowledge, Skills & Abilities (must have):**
+ Proven skills, knowledge base, and judgement necessary for independent clinical decision making in alignment with clinical licensure.
+ Excellent critical thinking, organizational, time management and problem solving skills.
+ Ability to function independently and effectively as part of an interdisciplinary team
+ Strong and effective communication skills, both written and verbal
+ Strong interpersonal and customer relations skills
+ Strong customer service skills
+ Ability to work in multiple systems, often simultaneously.
+ Flexibility to adapt to business needs
+ Motivated team player
+ High attention to detail and accuracy
**Required Language (must have):**
+ English
**Desired Knowledge, Skills, Abilities & Language (nice to have):**
+ Ability to utilize an Electronic Medical Record or other electronic platforms
+ Ability to use on-line training platforms
+ Demonstrated ability to utilize virtual care platforms
+ Proficiency in Microsoft Office Suite
+ Bilingual preferred
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Please note employment with CCA is contingent upon acceptable professional references, a background check (including Mass CORI, employment, education, criminal check, and driving record, (if applicable)), an OIG Report and verification of a valid MA/RN license (if applicable). Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.