4,956 Payment Manager jobs in the United States
Payment Risk Manager
Posted today
Job Viewed
Job Description
As seen on TechCrunch, Forbes, and Bloomberg, join one of fastest growing areas in FinTech by taking on the credit system.
Work directly with one of Inc.'s top female founders and learn from some of the most talented people in the industry. Headquartered in San Francisco, Tomo's mission is to replace the outdated credit system and open access to banking.
We value passionate, down-to-earth, "can-do" people who enjoy fine-tuning small details, without losing sight of the big picture. We are looking for someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. You are a self-starter with a high degree of rigor, organization, and discipline to get things done. Above all else, this role requires someone who takes great pride in their work and is inspired and motivated by their role in improving the way millions of people build their financial future.
Job Summary:
We are seeking a highly motivated and detail-oriented Payment Risk Manager to join our growing team. This role is critical to managing TomoCredit's payment ecosystem-including card issuers, payment gateways and banks. As part of the product team, you will play a key role in assessing the risk of every transaction on our platform and ensuring the payment system in potimized for long-term success.
Key Responsibilities:
- Manage and resolve issues related to payment failures, chargebacks, disputes, and bank escalations.
- Partner with product and engineering teams to define requirements and implement improvements for payment-related systems and tools.
- Design and maintain real-time operational reports and dashboards using tools like Looker Studio and Google BigQuery.
Communicate with banking and network partners to troubleshoot reporting inconsistencies and maintain operational alignment. - Drive documentation efforts in partnership with Technical Writers to build clear and accessible internal and external resources.
- Conduct root cause analysis on transaction anomalies and recommend systematic process improvements.
- Own development and reporting of reconciliation metrics and Payment Operations KPIs for internal stakeholders.
- Identify operational pain points and implement scalable process enhancements to support company growth.
- 4+ years of product or operation experience in a fast-paced company, with at least 3+ years in payment operations, processing, or digital banking.
- Deep technical knowledge of payment systems, money movement, card issuing, and settlement processes.
- Proven ability to work cross-functionally in a fintech environment.
- High proficiency in SQL, with experience writing complex queries, joins, and optimizations (Google BigQuery preferred).
- Strong analytical mindset with a track record of resolving complex transaction issues.
- Expert in Excel/Google Sheets; comfortable building financial models and reconciliations from scratch.
- Working knowledge of accounting and financial reporting, especially around reconciliation.
- Excellent written and verbal communication skills with attention to detail and documentation.
- You're an execution power-house. Work independently, prioritize, and meet deadlines in a remote-first environment.
- Strong sense of ownership, curiosity, and a solution-oriented attitude.
Join a team where your work makes a significant impact on the future of credit and banking. At TomoCredit, you'll collaborate with seasoned FinTech executives from Square, Lending Club, and American Express. We're committed to fostering a culture where people love what they do and the team they work with. Here's what we offer:
- Competitive Salary: Reflecting your skills and experience.
- Equity: We share our success with our employees through ownership stakes.
- Insurance: Comprehensive medical, dental, and vision benefits.
- Flexible Vacation Policy: We trust you to manage your time wisely to prevent burnout.
- Career Growth Opportunities: Take advantage of mentorship from seasoned professionals and expand your role as TomoCredit grows.
- Company-Sponsored Outings: Build meaningful relationships with your team outside of work.
Commitment to Diversity
At TomoCredit, diversity and inclusion are core to our values. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Join us in reshaping the credit landscape and empowering millions to build a stronger financial future!
Payment Exceptions Manager

Posted 3 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Payment Exceptions Manager
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**What does a successful Payment Exceptions Manager do at Fiserv?**
The Settlement Controls & Solutions (SCS) team is responsible for the daily analysis, cash requirements and settlement to Fiserv clients. This team interacts with other Fiserv business units and client delivery teams. As a major component in the daily operations workflow for funds movement, the team carries a strong understanding of cash in transit and how it relates to the client's revenue and expense reporting.
As a Payment Exceptions Manager, you will oversee leading a team of analysts and ensuring the accurate and timely resolution of various exception types within Settlement Controls & Solutions (SCS). You will need to have a strong understanding of reconciling financial transaction exceptions, identifying discrepancies, and maintaining data accuracy. You will collaborate with both internal and external teams, oversee reconciliation processes, and provide strategic guidance to optimize account reconciliation processes.
**What you will do:**
+ Establish proper oversight of a team responsible for the resolution of transaction discrepancies between institutions, especially in the settlement of payments exceptions.
+ Ensure daily reconciliation function are done completely and accurately.
+ Monitor and analyze reconciliation output and KPI's for decision making purposes.
+ Contribute critical feedback on client implementations, projects, initiatives, etc. to ensure successful operationalization.
+ Promote and manage a team culture of consistent process improvement.
+ Provide guidance and coaching to team members related to day-to-day functions as well as career growth and development.
**What you will need to have:**
+ Experience in payments exceptions, reconciliation, banking, or payments industry background
+ Advanced proficiency with Microsoft Office 360
+ 6+ year of an equivalent combination of educational, work and/or military experience
**What would be great to have:**
+ Bachelors degree
+ Knowledge of different card and debit network brands - VISA, Mastercard, AMEX, Discover, etc.
+ General accounting experience
+ Experience in conceptualizing innovative approaches to modernize processes
+ Experience working closely with internal departments to understand and address business problems and issues
+ Experience in PowerBI, or other relevant data analysis tools
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
+ Ability to travel up to 25%
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Salary Range:**
$76,100.00-$103,300.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Payment Exceptions Manager
Posted 4 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Payment Exceptions Manager
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**What does a successful Payment Exceptions Manager do at Fiserv?**
The Settlement Controls & Solutions (SCS) team is responsible for the daily analysis, cash requirements and settlement to Fiserv clients. This team interacts with other Fiserv business units and client delivery teams. As a major component in the daily operations workflow for funds movement, the team carries a strong understanding of cash in transit and how it relates to the client's revenue and expense reporting.
As a Payment Exceptions Manager, you will oversee leading a team of analysts and ensuring the accurate and timely resolution of various exception types within Settlement Controls & Solutions (SCS). You will need to have a strong understanding of reconciling financial transaction exceptions, identifying discrepancies, and maintaining data accuracy. You will collaborate with both internal and external teams, oversee reconciliation processes, and provide strategic guidance to optimize account reconciliation processes.
**What you will do:**
+ Establish proper oversight of a team responsible for the resolution of transaction discrepancies between institutions, especially in the settlement of payments exceptions.
+ Ensure daily reconciliation function are done completely and accurately.
+ Monitor and analyze reconciliation output and KPI's for decision making purposes.
+ Contribute critical feedback on client implementations, projects, initiatives, etc. to ensure successful operationalization.
+ Promote and manage a team culture of consistent process improvement.
+ Provide guidance and coaching to team members related to day-to-day functions as well as career growth and development.
**What you will need to have:**
+ Experience in payments exceptions, reconciliation, banking, or payments industry background
+ Advanced proficiency with Microsoft Office 360
+ 6+ year of an equivalent combination of educational, work and/or military experience
**What would be great to have:**
+ Bachelors degree
+ Knowledge of different card and debit network brands - VISA, Mastercard, AMEX, Discover, etc.
+ General accounting experience
+ Experience in conceptualizing innovative approaches to modernize processes
+ Experience working closely with internal departments to understand and address business problems and issues
+ Experience in PowerBI, or other relevant data analysis tools
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
+ Ability to travel up to 25%
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Salary Range:**
$76,100.00-$103,300.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Payment Lifecycle Manager
Posted 6 days ago
Job Viewed
Job Description
As a **Payment Lifecycle Manager** within the Global Card Operations team at JPMorganChase, you will lead a multi-site team responsible for the reconciliation of General Ledger and internal Demand Deposit accounts for the Merchant Services Business. Your role will be crucial in maintaining the integrity of our firm's balance sheet and driving operational excellence.
The Global Card Operations team is dedicated to driving operational excellence and innovation within the financial services industry. The team is also committed to continuous improvement, ensuring that we not only meet, but exceed the expectations of our stakeholders. Join us and be part of a dynamic team where your contributions will directly impact our success and the integrity of our financial operations.
**Job Responsibilities**
+ Supervise and direct a multi-site team responsible for the reconciliation of General Ledger and internal Demand Deposit accounts related to Merchant Acquiring.
+ Monitor team progress, manage day-to-day operations, and ensure timely completion of reconciliation activities.
+ Foster employee engagement and support the development of emerging leaders.
+ Drive business initiatives with innovative solutions, uphold corporate accounting standards, and collaborate with business partners to optimize operations.
+ Uphold and strengthen the control environment by ensuring adherence to corporate accounting standards and risk policies.
+ Collaborate closely with business partners and the Finance Organization to optimize operations and process design.
+ Participate in projects affecting reconciliation processes and advocate for continuous process improvements.
+ Create and deliver executive-level reports and communications, providing clear messaging to stakeholders and senior leadership.
+ Assist with issue escalation and resolution, overseeing business management activities and providing expert guidance.
**Required Qualifications, Capabilities, and Skills**
+ Bachelor's degree in Accounting, Finance, or a related field.
+ Proven leadership experience in managing teams and projects.
+ Exceptional attention to detail with a proven track record of delivering quality results in a timely manner.
+ Strong organizational skills with the ability to manage ambiguity and multitask.
+ Experience in process improvement, process mapping, risk management, controls, and project management.
+ Excellent verbal and written communication abilities, capable of distilling complex findings into concise, clear insights tailored to various audiences.
+ Solid issue resolution skills and a proactive approach to problem solving.
+ Proficiency in Microsoft Office, particularly Excel and Access, at an intermediate to advanced level.
**Preferred Qualifications, Capabilities, and Skills**
+ Experience in financial services or a related industry.
+ Advanced knowledge of reconciliation processes and controls.
+ Familiarity with corporate accounting standards and risk policies.
+ Experience in leading cross-functional teams and initiatives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Payment Lifecycle Manager
Posted 2 days ago
Job Viewed
Job Description
As a Payment Lifecycle Manager within the Global Card Operations team at JPMorganChase, you will lead a multi-site team responsible for the reconciliation of General Ledger and internal Demand Deposit accounts for the Merchant Services Business. Your role will be crucial in maintaining the integrity of our firm's balance sheet and driving operational excellence.
The Global Card Operations team is dedicated to driving operational excellence and innovation within the financial services industry. The team is also committed to continuous improvement, ensuring that we not only meet, but exceed the expectations of our stakeholders. Join us and be part of a dynamic team where your contributions will directly impact our success and the integrity of our financial operations.
Job Responsibilities
- Supervise and direct a multi-site team responsible for the reconciliation of General Ledger and internal Demand Deposit accounts related to Merchant Acquiring.
- Monitor team progress, manage day-to-day operations, and ensure timely completion of reconciliation activities.
- Foster employee engagement and support the development of emerging leaders.
- Drive business initiatives with innovative solutions, uphold corporate accounting standards, and collaborate with business partners to optimize operations.
- Uphold and strengthen the control environment by ensuring adherence to corporate accounting standards and risk policies.
- Collaborate closely with business partners and the Finance Organization to optimize operations and process design.
- Participate in projects affecting reconciliation processes and advocate for continuous process improvements.
- Create and deliver executive-level reports and communications, providing clear messaging to stakeholders and senior leadership.
- Assist with issue escalation and resolution, overseeing business management activities and providing expert guidance.
Required Qualifications, Capabilities, and Skills
- Bachelor's degree in Accounting, Finance, or a related field.
- Proven leadership experience in managing teams and projects.
- Exceptional attention to detail with a proven track record of delivering quality results in a timely manner.
- Strong organizational skills with the ability to manage ambiguity and multitask.
- Experience in process improvement, process mapping, risk management, controls, and project management.
- Excellent verbal and written communication abilities, capable of distilling complex findings into concise, clear insights tailored to various audiences.
- Solid issue resolution skills and a proactive approach to problem solving.
- Proficiency in Microsoft Office, particularly Excel and Access, at an intermediate to advanced level.
Preferred Qualifications, Capabilities, and Skills
- Experience in financial services or a related industry.
- Advanced knowledge of reconciliation processes and controls.
- Familiarity with corporate accounting standards and risk policies.
- Experience in leading cross-functional teams and initiatives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Consumer Payment Product Manager
Posted 1 day ago
Job Viewed
Job Description
At Regions, the Product Manager assists in the development, execution, and tracking of marketing or business segments programs for a product or product line by collecting, analyzing, and reporting marketing and sales performance data.
Primary Responsibilities
- Strategizes promotional, marketing, and communication programs for all specified products and services as well as produce standard management reporting
- Researches and compiles business and industry competitive data to analyze and develop tactics to achieve strategic goals
- Manages sales information, projections, and other meaningful data and prepares forecasts on market evolution and company products
- Leads the executions of marketing strategies including advertising, packaging, pricing, expense budgets, profit plans, and future product development
- Provides short term and long term strategic direction
- Prepares and/or provides guidance in the preparation and delivery of training and sales tools
- Acts as the subject matter expert, point of contact, and lead of special projects pertaining to specified products and services
- Understands industry research around customer behaviors, new product offerings, new providers, and regulatory impacts while keeping business unit and product development heads informed
- Manages vendor relationships including responding and sending requests, managing risks, and ensuring compliance adherence
- Leads risk management efforts throughout the life cycle of each product, ensuring proper risk controls and monitoring, and compliance with regulatory risk and operational risk
- Develops products and enhances services to remain competitive in the marketplace while ensuring adherence to all of Regions' compliance and regulatory standards
- Collaborates with sales teams to identify and implement sales tactics as well as partner with cross-functional teams to execute strategies
- Acts as a lead and mentor of the department
- Creates and delivers presentations to senior leadership
Requirements
- Bachelor's degree
- Ten (10) years of experience in product development/management, market research, or directly related experience
Preferences
- Experience within the financial industry or with a banking institution
- Product management experience
- Proficient in data manipulation
Skills and Competencies
- Critical thinking and planning
- Demonstrated success in launching products or major product enhancements
- Excellent organization and project management skills
- Excellent written and verbal communication skills
- Financial analysis
- Proficiency in Microsoft Office including Word, PowerPoint, Excel, and Access
- Proven ability of leading and influencing cross-functional teams
Consumer Payment Product Manager
The Consumer Payment Product Manager will oversee the end-to-end management of our consumer payments and debit card product suite. This leader will be responsible for driving growth, innovation, operational performance, and risk management across all consumer payment channels.
This role is critical to delivering seamless, secure, and competitive payment experiences to our retail customers. The ideal candidate brings deep domain expertise in retail banking payments, proven leadership experience, and the ability to connect product strategy to business outcomes.
A successful candidate should:
- Possess a unique mix of business and technical savvy, a passion for consumer payments, customer evangelism, curiosity, a big-picture orientation, and the ability to be a self-starter to drive the ideas to reality.
- Be highly strategic with deep banking product knowledge, execution experience in payments, and a proven ability to work cross-functionally to deliver results.
- Effectively partner with functional areas including strategy, finance, digital, account servicing, operations, risk, fraud, compliance, data analysis, technology, and other partners across the account lifecycle.
- Be highly collaborative and comfortable leading in ambiguous environments, building support and taking ownership of initiatives and product improvements.
- Be comfortable overseeing macro-level views, while diving into the details, identifying gaps, pain points and areas of opportunity through process evaluation and data analysis.
Key Responsibilities
Product Strategy & Development
- Drive development and execution of the strategic roadmap for consumer payments, including inbound and outbound money movement and debit card services.
- Align and integrate product roadmaps into a cohesive payments strategy that supports customer needs and drives business growth.
- Identify and prioritize new payment capabilities through business case development, market evaluation, and vendor engagement.
- Monitor industry trends, competitive landscape, regulatory changes, and customer behavior to inform product direction.
- Lead collaboration with cross-functional partners (e.g., Digital, Tech, Risk, Fraud, Operations) to ensure timely, aligned execution and issue resolution.
- Lead strategic modernization of the debit processing infrastructure to reduce risk and fraud, expand functionality, and support future-ready payment capabilities.
Payment Product Lifecycle Management & Experience
- Oversee and manage the entire lifecycle of Consumer payment products and debit cards, from design and development to ongoing enhancements and issue management.
- Partner across teams to improve digital and in-branch payment experiences, streamline journeys, and eliminate friction points.
- Oversee vendor relationships, ensuring strong performance, risk compliance, and alignment with business priorities.
- Drive the implementation of controls and processes that mitigate operational, fraud, and compliance risk.
Performance Management
- Track and analyze key performance indicators including customer adoption, transaction usage, product profitability, and operational KPIs.
- Monitor payments and product performance, including transaction growth, customer behaviors, and profitability metrics.
- Utilize data analytics to make informed decisions and recommend actionable insights.
- Prepare and present business cases and product performance updates to stakeholders.
- Partner with Finance to develop performance forecasts, track results, and provide insights that guide business decisions.
- Create and speak to reporting that enables leadership visibility into performance drivers.
Qualifications
Education & Experience
- Bachelor's degree in Business, Finance, or a related field (MBA preferred).
- 10+ years of experience in financial services, with at least 5 in a payments related field.
- Proven track record of managing consumer banking products and/or payments, ideally with direct experience in debit card or digital or emerging payment product portfolios.
Skills & Competencies
- Strong understanding of the financial services industry, customer behavior, and market dynamics.
- Demonstrated genuine interest in the payments space, with curiosity about emerging trends, technologies, and evolving customer expectations.
- Expertise in payment systems (card networks, ACH, digital wallets, RTP, Open Banking)
- Demonstrated success in driving product growth, optimizing cost and delivering customer value.
- Knowledge of regulatory requirements relevant to banking products and payments.
- Excellent leadership and team management skills, with a demonstrated ability to motivate and inspire others.
- Analytical mindset with expertise in using data and analytics to drive decision-making.
- Financial Analysis and forecasting knowledge with P&L ownership experience
- Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum
Consumer Payment Product Manager

Posted 2 days ago
Job Viewed
Job Description
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**
At Regions, the Product Manager assists in the development, execution, and tracking of marketing or business segments programs for a product or product line by collecting, analyzing, and reporting marketing and sales performance data.
**Primary Responsibilities**
+ Strategizes promotional, marketing, and communication programs for all specified products and services as well as produce standard management reporting
+ Researches and compiles business and industry competitive data to analyze and develop tactics to achieve strategic goals
+ Manages sales information, projections, and other meaningful data and prepares forecasts on market evolution and company products
+ Leads the executions of marketing strategies including advertising, packaging, pricing, expense budgets, profit plans, and future product development
+ Provides short term and long term strategic direction
+ Prepares and/or provides guidance in the preparation and delivery of training and sales tools
+ Acts as the subject matter expert, point of contact, and lead of special projects pertaining to specified products and services
+ Understands industry research around customer behaviors, new product offerings, new providers, and regulatory impacts while keeping business unit and product development heads informed
+ Manages vendor relationships including responding and sending requests, managing risks, and ensuring compliance adherence
+ Leads risk management efforts throughout the life cycle of each product, ensuring proper risk controls and monitoring, and compliance with regulatory risk and operational risk
+ Develops products and enhances services to remain competitive in the marketplace while ensuring adherence to all of Regions' compliance and regulatory standard
+ Collaborates with sales teams to identify and implement sales tactics as well as partner with cross-functional teams to execute strategies
+ Acts as a lead and mentor of the department
+ Creates and delivers presentations to senior leadership
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
This position is incentive eligible.
**Requirements**
+ Bachelor's degree
+ Ten (10) years of experience in product development/management, market research, or directly related experience
**Preferences**
+ Experience within the financial industry or with a banking institution
+ Product Management Experience
+ Proficient in data manipulation
**Skills and Competencies**
+ Critical thinking and planning
+ Demonstrated success in launching products or major product enhancements
+ Excellent organization and project management skills
+ Excellent written and verbal communication skills
+ Financial Analysis
+ Proficiency in Microsoft Office including Word, PowerPoint, Excel, and Access
+ Proven ability of leading and influencing cross functional teams
**Consumer Payment Product Manager**
The Consumer Payment Product Manager will oversee the end-to-end management of our consumer payments and debit card product suite. This leader will be responsible for driving growth, innovation, operational performance, and risk management across all consumer payment channels.
This role is critical to delivering seamless, secure, and competitive payment experiences to our retail customers. The ideal candidate brings deep domain expertise in retail banking payments, proven leadership experience, and the ability to connect product strategy to business outcomes.
A successful candidate should:
+ Possess a unique mix of business and technical savvy, a passion for consumer payments, customer evangelism, curiosity, a big-picture orientation, and the ability to be a self-starter to drive the ideas to reality.
+ Be highly strategic with deep banking product knowledge, execution experience in payments, and a proven ability to work cross-functionally to deliver results.
+ Effectively partner with functional areas including strategy, finance, digital, account servicing, operations, risk, fraud, compliance, data analysis, technology, and other partners across the account lifecycle.
+ Be highly collaborative and comfortable leading in ambiguous environments, building support and taking ownership of initiatives and product improvements.
+ Be comfortable overseeing macro-level views, while diving into the details, identifying gaps, pain points and areas of opportunity through process evaluation and data analysis.
**Key Responsibilities:**
**Product Strategy & Development**
+ Drive development and execution of the strategic roadmap for consumer payments, including inbound and outbound money movement and debit card services.
+ Align and integrate product roadmaps into a cohesive payments strategy that supports customer needs and drives business growth.
+ Identify and prioritize new payment capabilities through business case development, market evaluation, and vendor engagement.
+ Monitor industry trends, competitive landscape, regulatory changes, and customer behavior to inform product direction.
+ Lead collaboration with cross-functional partners (e.g., Digital, Tech, Risk, Fraud, Operations) to ensure timely, aligned execution and issue resolution.
+ Lead strategic modernization of the debit processing infrastructure to reduce risk and fraud, expand functionality, and support future-ready payment capabilities.
**Payment Product Lifecycle Management & Experience**
+ Oversee and manage the entire lifecycle of Consumer payment products and debit cards, from design and development to ongoing enhancements and issue management.
+ Partner across teams to improve digital and in-branch payment experiences, streamline journeys, and eliminate friction points.
+ Oversee vendor relationships, ensuring strong performance, risk compliance, and alignment with business priorities.
+ Drive the implementation of controls and processes that mitigate operational, fraud, and compliance risk.
**Performance Management**
+ Track and analyze key performance indicators including customer adoption, transaction usage, product profitability, and operational KPIs.
+ Monitor payments and product performance, including transaction growth, customer behaviors, and profitability metrics.
+ Utilize data analytics to make informed decisions and recommend actionable insights.
+ Prepare and present business cases and product performance updates to stakeholders.
+ Partner with Finance to develop performance forecasts, track results, and provide insights that guide business decisions.
+ Create and speak to reporting that enables leadership visibility into performance drivers.
**Qualifications:**
**Education & Experience**
+ Bachelor's degree in Business, Finance, or a related field (MBA preferred).
+ 10+ years of experience in financial services, with at least 5 in a payments related field.
+ Proven track record of managing consumer banking products and/or payments, ideally with direct experience in debit card or digital or emerging payment product portfolios.
**Skills & Competencies**
+ Strong understanding of the financial services industry, customer behavior, and market dynamics.
+ Demonstrated genuine interest in the payments space, with curiosity about emerging trends, technologies, and evolving customer expectations.
+ Expertise in payment systems (card networks, ACH, digital wallets, RTP, Open Banking)
+ Demonstrated success in driving product growth, optimizing cost and delivering customer value.
+ Knowledge of regulatory requirements relevant to banking products and payments.
+ Excellent leadership and team management skills, with a demonstrated ability to motivate and inspire others.
+ Analytical mindset with expertise in using data and analytics to drive decision-making.
+ Financial Analysis and forecasting knowledge with P&L ownership experience
+ Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
+ Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
**Position Type**
Full time
**Compensation Details**
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
**Job Range Target:**
**_Minimum:_**
$118,249.45 USD
**_Median:_**
$156,540.00 USD
**Incentive Pay Plans:**
This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.
**Benefits Information**
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
+ Paid Vacation/Sick Time
+ 401K with Company Match
+ Medical, Dental and Vision Benefits
+ Disability Benefits
+ Health Savings Account
+ Flexible Spending Account
+ Life Insurance
+ Parental Leave
+ Employee Assistance Program
+ Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
Details**
Regions Center
**Location:**
Birmingham, Alabama
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
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Consumer Payment Product Manager

Posted 3 days ago
Job Viewed
Job Description
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**
At Regions, the Product Manager assists in the development, execution, and tracking of marketing or business segments programs for a product or product line by collecting, analyzing, and reporting marketing and sales performance data.
**Primary Responsibilities**
+ Strategizes promotional, marketing, and communication programs for all specified products and services as well as produce standard management reporting
+ Researches and compiles business and industry competitive data to analyze and develop tactics to achieve strategic goals
+ Manages sales information, projections, and other meaningful data and prepares forecasts on market evolution and company products
+ Leads the executions of marketing strategies including advertising, packaging, pricing, expense budgets, profit plans, and future product development
+ Provides short term and long term strategic direction
+ Prepares and/or provides guidance in the preparation and delivery of training and sales tools
+ Acts as the subject matter expert, point of contact, and lead of special projects pertaining to specified products and services
+ Understands industry research around customer behaviors, new product offerings, new providers, and regulatory impacts while keeping business unit and product development heads informed
+ Manages vendor relationships including responding and sending requests, managing risks, and ensuring compliance adherence
+ Leads risk management efforts throughout the life cycle of each product, ensuring proper risk controls and monitoring, and compliance with regulatory risk and operational risk
+ Develops products and enhances services to remain competitive in the marketplace while ensuring adherence to all of Regions' compliance and regulatory standard
+ Collaborates with sales teams to identify and implement sales tactics as well as partner with cross-functional teams to execute strategies
+ Acts as a lead and mentor of the department
+ Creates and delivers presentations to senior leadership
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
This position is incentive eligible.
**Requirements**
+ Bachelor's degree
+ Ten (10) years of experience in product development/management, market research, or directly related experience
**Preferences**
+ Experience within the financial industry or with a banking institution
+ Product Management Experience
+ Proficient in data manipulation
**Skills and Competencies**
+ Critical thinking and planning
+ Demonstrated success in launching products or major product enhancements
+ Excellent organization and project management skills
+ Excellent written and verbal communication skills
+ Financial Analysis
+ Proficiency in Microsoft Office including Word, PowerPoint, Excel, and Access
+ Proven ability of leading and influencing cross functional teams
**Consumer Payment Product Manager**
The Consumer Payment Product Manager will oversee the end-to-end management of our consumer payments and debit card product suite. This leader will be responsible for driving growth, innovation, operational performance, and risk management across all consumer payment channels.
This role is critical to delivering seamless, secure, and competitive payment experiences to our retail customers. The ideal candidate brings deep domain expertise in retail banking payments, proven leadership experience, and the ability to connect product strategy to business outcomes.
A successful candidate should:
+ Possess a unique mix of business and technical savvy, a passion for consumer payments, customer evangelism, curiosity, a big-picture orientation, and the ability to be a self-starter to drive the ideas to reality.
+ Be highly strategic with deep banking product knowledge, execution experience in payments, and a proven ability to work cross-functionally to deliver results.
+ Effectively partner with functional areas including strategy, finance, digital, account servicing, operations, risk, fraud, compliance, data analysis, technology, and other partners across the account lifecycle.
+ Be highly collaborative and comfortable leading in ambiguous environments, building support and taking ownership of initiatives and product improvements.
+ Be comfortable overseeing macro-level views, while diving into the details, identifying gaps, pain points and areas of opportunity through process evaluation and data analysis.
**Key Responsibilities:**
**Product Strategy & Development**
+ Drive development and execution of the strategic roadmap for consumer payments, including inbound and outbound money movement and debit card services.
+ Align and integrate product roadmaps into a cohesive payments strategy that supports customer needs and drives business growth.
+ Identify and prioritize new payment capabilities through business case development, market evaluation, and vendor engagement.
+ Monitor industry trends, competitive landscape, regulatory changes, and customer behavior to inform product direction.
+ Lead collaboration with cross-functional partners (e.g., Digital, Tech, Risk, Fraud, Operations) to ensure timely, aligned execution and issue resolution.
+ Lead strategic modernization of the debit processing infrastructure to reduce risk and fraud, expand functionality, and support future-ready payment capabilities.
**Payment Product Lifecycle Management & Experience**
+ Oversee and manage the entire lifecycle of Consumer payment products and debit cards, from design and development to ongoing enhancements and issue management.
+ Partner across teams to improve digital and in-branch payment experiences, streamline journeys, and eliminate friction points.
+ Oversee vendor relationships, ensuring strong performance, risk compliance, and alignment with business priorities.
+ Drive the implementation of controls and processes that mitigate operational, fraud, and compliance risk.
**Performance Management**
+ Track and analyze key performance indicators including customer adoption, transaction usage, product profitability, and operational KPIs.
+ Monitor payments and product performance, including transaction growth, customer behaviors, and profitability metrics.
+ Utilize data analytics to make informed decisions and recommend actionable insights.
+ Prepare and present business cases and product performance updates to stakeholders.
+ Partner with Finance to develop performance forecasts, track results, and provide insights that guide business decisions.
+ Create and speak to reporting that enables leadership visibility into performance drivers.
**Qualifications:**
**Education & Experience**
+ Bachelor's degree in Business, Finance, or a related field (MBA preferred).
+ 10+ years of experience in financial services, with at least 5 in a payments related field.
+ Proven track record of managing consumer banking products and/or payments, ideally with direct experience in debit card or digital or emerging payment product portfolios.
**Skills & Competencies**
+ Strong understanding of the financial services industry, customer behavior, and market dynamics.
+ Demonstrated genuine interest in the payments space, with curiosity about emerging trends, technologies, and evolving customer expectations.
+ Expertise in payment systems (card networks, ACH, digital wallets, RTP, Open Banking)
+ Demonstrated success in driving product growth, optimizing cost and delivering customer value.
+ Knowledge of regulatory requirements relevant to banking products and payments.
+ Excellent leadership and team management skills, with a demonstrated ability to motivate and inspire others.
+ Analytical mindset with expertise in using data and analytics to drive decision-making.
+ Financial Analysis and forecasting knowledge with P&L ownership experience
+ Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
+ Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
**Position Type**
Full time
**Compensation Details**
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
**Job Range Target:**
**_Minimum:_**
$118,249.45 USD
**_Median:_**
$156,540.00 USD
**Incentive Pay Plans:**
This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.
**Benefits Information**
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
+ Paid Vacation/Sick Time
+ 401K with Company Match
+ Medical, Dental and Vision Benefits
+ Disability Benefits
+ Health Savings Account
+ Flexible Spending Account
+ Life Insurance
+ Parental Leave
+ Employee Assistance Program
+ Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
Details**
Regions Center
**Location:**
Birmingham, Alabama
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
Carelon Payment Integrity Manager

Posted 3 days ago
Job Viewed
Job Description
_Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace._
Carelon Payment Integrity is a proud member of the Elevance Health family of companies, Carelon Insights, formerly Payment Integrity, is determined to recover, eliminate and prevent unnecessary medical-expense spending.
The Carelon Payment Integrity Manager is responsible for ensuring the accuracy of claims payment through the management of a robust process for prevention, detection, and correction of billing, payment and membership errors. Works with health plan leaders, oversees the monitoring and enforcement of the fraud, waste, and abuse compliance program to prevent and detect potential fraud, waste, and abuse activities pursuant to state and federal rules and regulations. This role involves providing both administrative and strategic support to the Payment Integrity Account Management team.
**How you will make an impact:**
+ Coordinate and respond to inquiries from executives, ensuring timely and accurate communication.
+ Handle the processing and management of Payment Integrity waivers.
+ Assist in preparing responses to Requests for Proposals across all lines of business.
+ Document process flows accurately to ensure clear and effective communication of processes.
+ Help with preparing presentations, ensuring they are polished and ready for delivery.
+ Review and approve performance guarantees, ensuring compliance with standards.
+ Has detailed technical knowledge of claims payment accuracy and participates on cross functional teams focused on problem remediation and long term resolution.
+ Anticipates the effect of changes in the business environment on future claim errors.
+ Evaluates provider activities to assist in the detection of fraud, waste and abuse activities.
+ Monitors provisions of the compliance plan, including fraud, waste, and abuse policies and procedures, investigates unusual incidents and implements corective action plans.
+ Develops and analyzes monthly reports.
+ Develops project plans and oversees project execution, issue management and progress reporting.
+ Develops processes to support early detection of systemic issues causing operational inefficiencies.
**Minimum Requirements:**
Requires a BA/BS in business, engineering, nursing, finance, or healthcare administration and minimum of 5 years related work experience, including minimum of 2 years leadership experience; or any combination of education and experience, which would provide and equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Must have experience or strong knowledge in payment integrity.
+ Familiarity with claims systems and processes, with knowledge of systems like GBD Facets.
+ Medicaid experience preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Carelon Payment Integrity Manager

Posted 3 days ago
Job Viewed
Job Description
_Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace._
Carelon Payment Integrity is a proud member of the Elevance Health family of companies, Carelon Insights, formerly Payment Integrity, is determined to recover, eliminate and prevent unnecessary medical-expense spending.
The Carelon Payment Integrity Manager is responsible for ensuring the accuracy of claims payment through the management of a robust process for prevention, detection, and correction of billing, payment and membership errors. Works with health plan leaders, oversees the monitoring and enforcement of the fraud, waste, and abuse compliance program to prevent and detect potential fraud, waste, and abuse activities pursuant to state and federal rules and regulations. This role involves providing both administrative and strategic support to the Payment Integrity Account Management team.
**How you will make an impact:**
+ Coordinate and respond to inquiries from executives, ensuring timely and accurate communication.
+ Handle the processing and management of Payment Integrity waivers.
+ Assist in preparing responses to Requests for Proposals across all lines of business.
+ Document process flows accurately to ensure clear and effective communication of processes.
+ Help with preparing presentations, ensuring they are polished and ready for delivery.
+ Review and approve performance guarantees, ensuring compliance with standards.
+ Has detailed technical knowledge of claims payment accuracy and participates on cross functional teams focused on problem remediation and long term resolution.
+ Anticipates the effect of changes in the business environment on future claim errors.
+ Evaluates provider activities to assist in the detection of fraud, waste and abuse activities.
+ Monitors provisions of the compliance plan, including fraud, waste, and abuse policies and procedures, investigates unusual incidents and implements corective action plans.
+ Develops and analyzes monthly reports.
+ Develops project plans and oversees project execution, issue management and progress reporting.
+ Develops processes to support early detection of systemic issues causing operational inefficiencies.
**Minimum Requirements:**
Requires a BA/BS in business, engineering, nursing, finance, or healthcare administration and minimum of 5 years related work experience, including minimum of 2 years leadership experience; or any combination of education and experience, which would provide and equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Must have experience or strong knowledge in payment integrity.
+ Familiarity with claims systems and processes, with knowledge of systems like GBD Facets.
+ Medicaid experience preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.