4,651 Payment Processing jobs in the United States
Payment Processing Specialist
92604 Woodbridge, California
TTEC
Posted today
Job Viewed
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a **Payment Processing Specialist** working **onsite** in **Irvine, CA** , you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
This position requires that you reside within **50 miles of Irvine, CA.**
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? In this role, you'll be responsible for handling related to the posting, correction, recording and reporting of payments from customers. Whether it's getting answers for your customers quickly, being the human interaction in processing payments, you'll be the difference between their customer experience just being average or an exceptional one.
**During a Typical Day, You'll**
+ Update customers account information
+ Prepares and processes incoming payments
+ Processes exceptions, credit cards denials, incomplete applications, and incomplete transponder requests
**What You Bring to the Role**
+ 6 months or more of bank teller or finance experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $17.64 per hour
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to Manager. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Payment Processing Specialist_
**Location:** _CA-Irvine_
**Requisition ID:** _045W9_
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
This position requires that you reside within **50 miles of Irvine, CA.**
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? In this role, you'll be responsible for handling related to the posting, correction, recording and reporting of payments from customers. Whether it's getting answers for your customers quickly, being the human interaction in processing payments, you'll be the difference between their customer experience just being average or an exceptional one.
**During a Typical Day, You'll**
+ Update customers account information
+ Prepares and processes incoming payments
+ Processes exceptions, credit cards denials, incomplete applications, and incomplete transponder requests
**What You Bring to the Role**
+ 6 months or more of bank teller or finance experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $17.64 per hour
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to Manager. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Payment Processing Specialist_
**Location:** _CA-Irvine_
**Requisition ID:** _045W9_
View Now
0
Payment Processing Analyst
11747 Melville, New York
PSEG Long Island
Posted 5 days ago
Job Viewed
Job Description
**Requisition** : 80885
**PSEG Company** : PSEG Long Island
**Salary Range** : $ 63,500 - $ 100,500
**Work Location Category** : Hybrid Flexible
**PSEG** operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:
Onsite are roles that have specific onsite requirements and are typically onsite daily.
Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.
Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.
Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).
PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
**Job Summary**
This role resides within the Payment Processing & Revenue Integrity department at PSEG Long Island. Responsibilities may include but are not limited to the creation of daily, weekly or monthly reports and the analysis of data, ensuring accuracy and conducting further review as needed. This position will also be responsible to create and maintain databases, comprehensive reporting workbooks and various work management tools in support of department processes and goals.
**Job Responsibilities**
- Collect, summarize and analyze various reports and data sources to validate accuracy and determine inconsistencies
- Perform various quality control efforts to ensure revenue accuracy and facilitate daily and monthly reconciliations
- Evaluate data sources and perform the appropriate analysis to identify revenue gaps and propose/execute solutions to resolve as required
- Review and create reports, tables and databases to support the needs of the department
- Develop and/or enhance existing spreadsheets, databases and reporting solutions
- Actively participate in problem solving initiatives to determine root cause, gap analysis, along with the development and implementation of process improvement recommendations
- Provide timely feedback to determine effectiveness of implemented solutions and take corrective action as required
- Lead, manage and improve department processes with a focus on accuracy and compliance
- Maintain and apply working knowledge of PSEG-LI Standards for Business Controls to help ensure departmental compliance
- Promote diversity and foster teamwork, collaboration, and continuous improvement
- Participate on special projects and tasks forces.
- Participate in community outreach activities, meetings and events.
**Job Specific Qualifications**
Required Qualifications:
- BA/BS degree preferably in Business, Accounting or other related discipline and a minimum of 2 years of Analyst experience in customer operations, payment processing, revenue protection/collections, accounting or other similar field; In lieu of a degree, a minimum of 6 years of Analyst experience in customer operations, payment processing, revenue protection/collections, accounting or other similar field.
- Ability to evaluate and analyze multiple datasets of substantial quantities and provide detailed analysis
- Demonstrated strong analytical and critical thinking problem solving abilities
- Experience with managing various priorities in a dynamic and cross functional environment while adhering to strict deadlines
- Ability to effectively utilize critical thinking skills for troubleshooting and resolution in high pressure situations
- Demonstrated strong verbal and written communication skills
- Demonstrated ability to effectively interact with Management, colleagues and customers
- Proficient computer skills, specifically in Microsoft Excel, Outlook, PowerPoint and Word
- Demonstrated ability to work independently; prioritize work; meet deadlines and targets
Desired Qualifications:
- Strong Knowledge of Revenue Protection, Payment Processing and/or Accounting in a utility industry
- In depth experience with audit requests, requirements and processes.
- Demonstrated experience in database management, design and/or creation (i.e. Access, Tableau, SAS, etc.)
- Knowledge of regulatory and company policies related to billing and customer accounts as well as meter reading, collections and payment processing procedures
**Minimum Years of Experience**
2 years of experience
**Education**
**Certifications**
None Noted
**Disclaimer**
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job, email . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
**ADDITIONAL EEO/AA INFORMATION** _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal ( Transparency Nondiscrimination Provision
**PSEG Company** : PSEG Long Island
**Salary Range** : $ 63,500 - $ 100,500
**Work Location Category** : Hybrid Flexible
**PSEG** operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:
Onsite are roles that have specific onsite requirements and are typically onsite daily.
Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.
Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.
Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).
PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
**Job Summary**
This role resides within the Payment Processing & Revenue Integrity department at PSEG Long Island. Responsibilities may include but are not limited to the creation of daily, weekly or monthly reports and the analysis of data, ensuring accuracy and conducting further review as needed. This position will also be responsible to create and maintain databases, comprehensive reporting workbooks and various work management tools in support of department processes and goals.
**Job Responsibilities**
- Collect, summarize and analyze various reports and data sources to validate accuracy and determine inconsistencies
- Perform various quality control efforts to ensure revenue accuracy and facilitate daily and monthly reconciliations
- Evaluate data sources and perform the appropriate analysis to identify revenue gaps and propose/execute solutions to resolve as required
- Review and create reports, tables and databases to support the needs of the department
- Develop and/or enhance existing spreadsheets, databases and reporting solutions
- Actively participate in problem solving initiatives to determine root cause, gap analysis, along with the development and implementation of process improvement recommendations
- Provide timely feedback to determine effectiveness of implemented solutions and take corrective action as required
- Lead, manage and improve department processes with a focus on accuracy and compliance
- Maintain and apply working knowledge of PSEG-LI Standards for Business Controls to help ensure departmental compliance
- Promote diversity and foster teamwork, collaboration, and continuous improvement
- Participate on special projects and tasks forces.
- Participate in community outreach activities, meetings and events.
**Job Specific Qualifications**
Required Qualifications:
- BA/BS degree preferably in Business, Accounting or other related discipline and a minimum of 2 years of Analyst experience in customer operations, payment processing, revenue protection/collections, accounting or other similar field; In lieu of a degree, a minimum of 6 years of Analyst experience in customer operations, payment processing, revenue protection/collections, accounting or other similar field.
- Ability to evaluate and analyze multiple datasets of substantial quantities and provide detailed analysis
- Demonstrated strong analytical and critical thinking problem solving abilities
- Experience with managing various priorities in a dynamic and cross functional environment while adhering to strict deadlines
- Ability to effectively utilize critical thinking skills for troubleshooting and resolution in high pressure situations
- Demonstrated strong verbal and written communication skills
- Demonstrated ability to effectively interact with Management, colleagues and customers
- Proficient computer skills, specifically in Microsoft Excel, Outlook, PowerPoint and Word
- Demonstrated ability to work independently; prioritize work; meet deadlines and targets
Desired Qualifications:
- Strong Knowledge of Revenue Protection, Payment Processing and/or Accounting in a utility industry
- In depth experience with audit requests, requirements and processes.
- Demonstrated experience in database management, design and/or creation (i.e. Access, Tableau, SAS, etc.)
- Knowledge of regulatory and company policies related to billing and customer accounts as well as meter reading, collections and payment processing procedures
**Minimum Years of Experience**
2 years of experience
**Education**
**Certifications**
None Noted
**Disclaimer**
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job, email . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
**ADDITIONAL EEO/AA INFORMATION** _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal ( Transparency Nondiscrimination Provision
View Now
1
Product Manager, Payment Processing
40201 Louisville, Kentucky
Stax Inc
Posted 1 day ago
Job Viewed
Job Description
We're looking for an experienced Product Manager who understands how payment systems work. Payments processing is crucial to our business. You'll find ways to make things better, measure how much of a difference those changes will make, and then put them into action. These projects will be big and involve lots of people, both inside and outside the company. You'll also need to make sure everything follows the rules and manage risks, while thinking about how to grow and improve our platform.
Responsibilities
- Create the plan: Develop and put into action a clear plan for our payment processing tools, making sure it fits with our company's goals and what the market needs.
- Understand the market: Look at payment trends, new opportunities, and what our competitors are doing. Use this information to make smart decisions about our products and decide which features to build first.
- Work with teams: Collaborate closely with engineers, operations, sales, and marketing to figure out what our products need and prioritize features based on what customers want, what the market demands, and how it will help our business.
- Manage the roadmap: Be in charge of the development plan for our payment processing products. Clearly communicate priorities, timelines, and important milestones to everyone in the company.
- Handle risks: Oversee efforts to manage risks related to payment approvals and security. Make sure our products follow all necessary rules and security standards.
- Track success : Set goals, watch how our products are doing, and look at user data to keep making our payment processing tools better and better.
- Build relationships: Connect with people inside and outside the company, including customers, partners, and vendors. Gather their feedback, test out ideas, and make sure everyone is on the same page about product plans.
Requirements
- 5+ years of progressive product management experience, with a minimum of 3 years dedicated specifically to payment gateways within a FinTech or payments company.
- Demonstrated expertise in the end-to-end product lifecycle of payment processors, including direct experience in building, launching, and scaling payment processing platforms or core modules from inception.
- Deep technical understanding of payment processing flows, including authorization, capture, settlement, reconciliation, fraud prevention, tokenization, and recurring payments. Experience with card payment methods is essential.
- Proven track record of success in defining product vision, strategy, and roadmaps for complex technical products in the payments space, translating market needs and technical capabilities into compelling product solutions.
- Exceptional ability to bridge the gap between business and technology, effectively collaborating with engineering, operations, risk, compliance, and commercial teams to drive product development and adoption.
- Strong analytical mindset, leveraging data-driven insights to inform product decisions, identify opportunities, and optimize performance. Experience with A/B testing, user behavior analytics, and advanced product analysis tools is a must.
- Superior communication and interpersonal skills, with the ability to influence stakeholders at all levels, present complex technical concepts clearly, and drive consensus across cross-functional teams.
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- A relentless drive for innovation, coupled with a proactive, hands-on approach to problem-solving and a passion for disrupting the status quo in the payments industry.
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2
Operations specialist - payment processing
07390 Jersey City, New Jersey
Randstad
Posted 21 days ago
Job Viewed
Job Description
We are seeking an Operations Specialist to join our Payment Processing team. This role is responsible for processing domestic and foreign currency payment instructions while maintaining a high level of accuracy and adherence to firm policies and procedures. The ideal candidate thrives in a fast-paced, deadline-driven environment and takes pride in delivering precise, timely, and client-focused service. Qualifications: Excellent verbal and written communication skills Customer-focused with a commitment to high-quality service Highly organized and attentive to detail Comfortable working in a high-volume, deadline-driven setting Capable of working both independently and as part of a team Proficient typing skills Experience with USD and Foreign Currency Payment Processing preferred Familiarity with Keystone, Rightfax, and SWIFT systems is a plus salary: $23 - $26 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorsResponsibilitiesPayment Processing & Quality Control Process and verify manual and automated payment instructions (e.g., via fax, SWIFT, BBH Worldview) Review and repair automated instructions to ensure data integrity and timely execution Enter, verify, and research transactions using Keystone and other internal systems Meet established deadlines and quality standards while adhering to firm procedures Client Service & Communication Respond to inquiries from internal teams and Account Executives professionally and promptly Build and maintain productive working relationships with team members and other departments Approach client needs with responsiveness and a problem-solving mindset Risk Management & Controls Identify and escalate risks or unclear instructions appropriately Follow updated procedures accurately and promptly Recommend process improvements and control enhancements to reduce errors and omissions Maintain a high level of accuracy to support operational and regulatory compliance Process Improvement & Team Collaboration Look for opportunities to improve workflow and streamline operations Help identify non-STP instructions and recommend automation opportunities Collaborate with team members to support daily responsibilities and encourage knowledge sharing Participate in a culture that values accountability, initiative, and continuous improvementSkillsBanking OperationsPayment AcceptanceOperationsAnalytical ThinkingResponsivenessConfidentialityOrder ProcessingQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.
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3
Sr Analyst - Payment Processing
70402 Hammond, Louisiana
Entergy
Posted today
Job Viewed
Job Description
**Job Title:** Sr Analyst - Payment Processing
**Work Place Flexibility:** Hybrid
**Legal Entity:** Entergy Services, Inc.-ESI (OLD)
**JOB SUMMARY/PURPOSE**
This position is responsible for conducting complex data analysis, identifying/ implementing solutions, and providing recommendations to various cross-functional groups on technology projects, operational procedures/policies and customer related issues that impact the corporation. Participate in system and/or process improvement initiatives, as well as plan, conduct and provide oversight of analysis for the functional area. Individuals will touch a wide variety of data associated with the timeliness and accuracy of customer billing, payment processing and credit & collections functions. A person in this role may be required to stand in for their manager and/or supervisor.
**JOB DUTIES/RESPONSIBILITIES**
+ Requirement Gathering and Analysis: Collaborate with stakeholders to understand business objectives, processes, and requirements related to payment channel improvements/deployment. Conduct comprehensive analysis to translate business needs into clear, concise, and actionable business requirements (product features, business rules, data sources, formulas). Summarize and organize complex information arising from multiple business planning sessions, ensuring the information accurately reflects the discussion and decisions that occurred during the sessions.
+ Technology Integration: Work closely with the IT & cross-functional business teams to ensure a seamless integration of payment technologies into existing business processes. Provide expertise in identifying opportunities for business process improvements and payment experience enhancements. Analyze large datasets to extract meaningful insights and support data-driven decision-making processes. Collaborate with data scientists to develop and refine reporting & data analysis based on business requirements. Participate in testing activities and assist in the resolution of identified issues.
+ Vendor Management: Monitor and document vendor performance and enforce service level agreements. Actively participate in meetings with vendors to monitor payment channel performance and quality of customer experience. Provide input on vendor contracts, performance, and vendor selection to leadership.
+ Data Management and Security: Expertise in handling sensitive customer payment and operational data in compliance with industry regulations. Understanding data governance principles and ensuring the secure and ethical use of data in payment channels and business applications.
+ Change Management Support: Support Business Change Management with product demonstrations, communications materials, job aids, and help track user adoption on a regular frequency.
+ Collaboration: Interact with department management and leadership throughout the organization to identify issues that warrant future projects.
+ Reporting: Analyze complex operational data and information and provide reports, forecasting/trend analysis and recommendations to appropriate work groups.
+ Process Optimization: Implement and identify areas of opportunity to improve reports, analytical tools, and self-service capabilities in collaboration with other departments to drive efficiency and support operational decision-making.
+ Leadership: Mentor junior analysts on various tasks, such as time and/or project management, data analyses, identifying process improvements and other related areas. Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
**MINIMUM REQUIREMENTS**
**Minimum education required of the position**
Bachelor's Degree in a technical or business related field required or equivalent work experience. Desired: Master's Degree.
**Minimum experience required of the position**
At least 5-7+ years of relevant professional experience, with degree; OR in lieu of degree, minimum 10+ years of relevant professional experience
**Minimum knowledge, skills, and abilities required of the position**
+ High degree of proficiency of Microsoft Office: Word, Excel, and PowerPoint
+ Proficient in data visualization tools: Power BI, SASS, and/or Tableau.
+ Advanced analytical and critical thinking skills with experience in leading multiple levels of projects and/or assignments
+ Strong verbal and written communication skills (must be able to communicate with all levels)
+ Exceptional presentations and reporting skills (suitable for use with executives, regulators, and key constituents outside of the Company)
+ Must be adept to learning Entergy's customer service/accounting systems
+ Strong adaptability and capacity to work in a fast-paced environment
+ In-depth understanding of organizational data flow and its use in management decision-making
**Any certificates, licenses, etc., required for the position**
None
**WORKING CONDITIONS**
Office environment with minimal physical requirements. As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. Potential for after-hours and weekend work.
**Primary Location:** **Louisiana** **-** **Hammond Louisiana : Hammond**
**Job Function** **:** **Professional**
**FLSA Status** **:** **Professional**
**Relocation Option:**
**Union description/code** **:** **NON BARGAINING UNIT**
**Number of Openings** **:** **1**
**Req ID:** **119588**
**Travel Percentage** **:** **Up to 25%**
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere ( to view the EEO page, or see statements below.
**EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
**Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ( ?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
**Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
**Equal Opportunity ( non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact to schedule a time to review the affirmative action plan during regular office hours.
**WORKING CONDITIONS:**
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
**Job Segment:** Data Analyst, Change Management, Inspector, Project Manager, Compliance, Data, Management, Quality, Technology, Legal
**Work Place Flexibility:** Hybrid
**Legal Entity:** Entergy Services, Inc.-ESI (OLD)
**JOB SUMMARY/PURPOSE**
This position is responsible for conducting complex data analysis, identifying/ implementing solutions, and providing recommendations to various cross-functional groups on technology projects, operational procedures/policies and customer related issues that impact the corporation. Participate in system and/or process improvement initiatives, as well as plan, conduct and provide oversight of analysis for the functional area. Individuals will touch a wide variety of data associated with the timeliness and accuracy of customer billing, payment processing and credit & collections functions. A person in this role may be required to stand in for their manager and/or supervisor.
**JOB DUTIES/RESPONSIBILITIES**
+ Requirement Gathering and Analysis: Collaborate with stakeholders to understand business objectives, processes, and requirements related to payment channel improvements/deployment. Conduct comprehensive analysis to translate business needs into clear, concise, and actionable business requirements (product features, business rules, data sources, formulas). Summarize and organize complex information arising from multiple business planning sessions, ensuring the information accurately reflects the discussion and decisions that occurred during the sessions.
+ Technology Integration: Work closely with the IT & cross-functional business teams to ensure a seamless integration of payment technologies into existing business processes. Provide expertise in identifying opportunities for business process improvements and payment experience enhancements. Analyze large datasets to extract meaningful insights and support data-driven decision-making processes. Collaborate with data scientists to develop and refine reporting & data analysis based on business requirements. Participate in testing activities and assist in the resolution of identified issues.
+ Vendor Management: Monitor and document vendor performance and enforce service level agreements. Actively participate in meetings with vendors to monitor payment channel performance and quality of customer experience. Provide input on vendor contracts, performance, and vendor selection to leadership.
+ Data Management and Security: Expertise in handling sensitive customer payment and operational data in compliance with industry regulations. Understanding data governance principles and ensuring the secure and ethical use of data in payment channels and business applications.
+ Change Management Support: Support Business Change Management with product demonstrations, communications materials, job aids, and help track user adoption on a regular frequency.
+ Collaboration: Interact with department management and leadership throughout the organization to identify issues that warrant future projects.
+ Reporting: Analyze complex operational data and information and provide reports, forecasting/trend analysis and recommendations to appropriate work groups.
+ Process Optimization: Implement and identify areas of opportunity to improve reports, analytical tools, and self-service capabilities in collaboration with other departments to drive efficiency and support operational decision-making.
+ Leadership: Mentor junior analysts on various tasks, such as time and/or project management, data analyses, identifying process improvements and other related areas. Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
**MINIMUM REQUIREMENTS**
**Minimum education required of the position**
Bachelor's Degree in a technical or business related field required or equivalent work experience. Desired: Master's Degree.
**Minimum experience required of the position**
At least 5-7+ years of relevant professional experience, with degree; OR in lieu of degree, minimum 10+ years of relevant professional experience
**Minimum knowledge, skills, and abilities required of the position**
+ High degree of proficiency of Microsoft Office: Word, Excel, and PowerPoint
+ Proficient in data visualization tools: Power BI, SASS, and/or Tableau.
+ Advanced analytical and critical thinking skills with experience in leading multiple levels of projects and/or assignments
+ Strong verbal and written communication skills (must be able to communicate with all levels)
+ Exceptional presentations and reporting skills (suitable for use with executives, regulators, and key constituents outside of the Company)
+ Must be adept to learning Entergy's customer service/accounting systems
+ Strong adaptability and capacity to work in a fast-paced environment
+ In-depth understanding of organizational data flow and its use in management decision-making
**Any certificates, licenses, etc., required for the position**
None
**WORKING CONDITIONS**
Office environment with minimal physical requirements. As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. Potential for after-hours and weekend work.
**Primary Location:** **Louisiana** **-** **Hammond Louisiana : Hammond**
**Job Function** **:** **Professional**
**FLSA Status** **:** **Professional**
**Relocation Option:**
**Union description/code** **:** **NON BARGAINING UNIT**
**Number of Openings** **:** **1**
**Req ID:** **119588**
**Travel Percentage** **:** **Up to 25%**
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere ( to view the EEO page, or see statements below.
**EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
**Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ( ?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
**Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
**Equal Opportunity ( non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact to schedule a time to review the affirmative action plan during regular office hours.
**WORKING CONDITIONS:**
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
**Job Segment:** Data Analyst, Change Management, Inspector, Project Manager, Compliance, Data, Management, Quality, Technology, Legal
View Now
4
Lead Payment Processing Analyst
11747 Melville, New York
PSEG Long Island
Posted 1 day ago
Job Viewed
Job Description
**Requisition** : 81949
**PSEG Company** : PSEG Long Island
**Salary Range** : $ 91,100 - $ 161,900
**Work Location Category** : Hybrid Flexible
**PSEG** operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:
Onsite are roles that have specific onsite requirements and are typically onsite daily.
Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.
Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.
Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).
PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
**Job Summary**
This role resides within the Payment Processing & Revenue Integrity department at PSEG Long Island. Responsibilities may include but are not limited to the creation of daily, weekly or monthly reports and the analysis of data, ensuring accuracy and conducting further review as needed. This position will also be responsible to create and maintain databases, comprehensive reporting workbooks and various work management tools in support of department processes and goals.
**Job Responsibilities**
Responsibilities will include but not be limited to
+ Collect summarize and analyze various reports and data sources to validate accuracy and determine inconsistencies
+ Perform various quality control efforts to ensure revenue accuracy and facilitate daily and monthly reconciliations
+ Evaluate data sources and perform the appropriate analysis to identify revenue gaps and propose execute solutions to resolve as required
+ Review and create reports tables and databases to support the needs of the department
+ Develop and or enhance existing spreadsheets databases and reporting solutions
+ Actively participate in problem solving initiatives to determine root cause gap analysis along with the development and implementation of process improvement recommendations
+ Provide timely feedback to determine effectiveness of implemented solutions and take corrective action as required
+ Lead manage and improve department processes with a focus on accuracy and compliance
+ Maintain and apply working knowledge of PSEGLI Standards for Business Controls to help ensure departmental compliance
+ Promote diversity and foster teamwork collaboration and continuous improvement
+ Participate on special projects and tasks forces
+ Participate in community outreach activities meetings and events
**Job Specific Qualifications**
Required Skills
+ BA/BS degree preferably in Business Accounting or other related discipline and a minimum of 7 years of Analyst experience in customer operations, payment processing, revenue protection, collections, accounting or other similar field
+ In lieu of a degree a minimum of 9 years of Analyst experience in customer operations, payment processing, revenue protection, collections, accounting or other similar field
+ Ability to evaluate and analyze multiple datasets of substantial quantities and provide detailed analysis
+ Demonstrated strong analytical and critical thinking problem solving abilities
+ Experience with managing various priorities in a dynamic and cross functional environment while adhering to strict deadlines
+ Ability to effectively utilize critical thinking skills for troubleshooting and resolution in high pressure situations
+ Demonstrated strong verbal and written communication skills
+ Demonstrated ability to effectively interact with Management colleagues and customers
+ Proficient computer skills specifically in Microsoft Excel Outlook PowerPoint and Word
+ Demonstrated ability to work independently prioritize work meet deadlines and targets
Desired Qualifications
+ Strong Knowledge of Revenue Protection Payment Processing and or Accounting in a utility industry
+ In depth experience with audit requests requirements and processes
+ Demonstrated experience in database management design and or creation ie Access Tableau SAS etc
+ Knowledge of regulatory and company policies related to billing and customer accounts as well as meter reading collections and payment processing procedures
**Minimum Years of Experience**
7 years of experience
**Education**
**Certifications**
None Noted
**Disclaimer**
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job, email . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
**ADDITIONAL EEO/AA INFORMATION** _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal (
**PSEG Company** : PSEG Long Island
**Salary Range** : $ 91,100 - $ 161,900
**Work Location Category** : Hybrid Flexible
**PSEG** operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:
Onsite are roles that have specific onsite requirements and are typically onsite daily.
Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.
Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.
Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).
PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
**Job Summary**
This role resides within the Payment Processing & Revenue Integrity department at PSEG Long Island. Responsibilities may include but are not limited to the creation of daily, weekly or monthly reports and the analysis of data, ensuring accuracy and conducting further review as needed. This position will also be responsible to create and maintain databases, comprehensive reporting workbooks and various work management tools in support of department processes and goals.
**Job Responsibilities**
Responsibilities will include but not be limited to
+ Collect summarize and analyze various reports and data sources to validate accuracy and determine inconsistencies
+ Perform various quality control efforts to ensure revenue accuracy and facilitate daily and monthly reconciliations
+ Evaluate data sources and perform the appropriate analysis to identify revenue gaps and propose execute solutions to resolve as required
+ Review and create reports tables and databases to support the needs of the department
+ Develop and or enhance existing spreadsheets databases and reporting solutions
+ Actively participate in problem solving initiatives to determine root cause gap analysis along with the development and implementation of process improvement recommendations
+ Provide timely feedback to determine effectiveness of implemented solutions and take corrective action as required
+ Lead manage and improve department processes with a focus on accuracy and compliance
+ Maintain and apply working knowledge of PSEGLI Standards for Business Controls to help ensure departmental compliance
+ Promote diversity and foster teamwork collaboration and continuous improvement
+ Participate on special projects and tasks forces
+ Participate in community outreach activities meetings and events
**Job Specific Qualifications**
Required Skills
+ BA/BS degree preferably in Business Accounting or other related discipline and a minimum of 7 years of Analyst experience in customer operations, payment processing, revenue protection, collections, accounting or other similar field
+ In lieu of a degree a minimum of 9 years of Analyst experience in customer operations, payment processing, revenue protection, collections, accounting or other similar field
+ Ability to evaluate and analyze multiple datasets of substantial quantities and provide detailed analysis
+ Demonstrated strong analytical and critical thinking problem solving abilities
+ Experience with managing various priorities in a dynamic and cross functional environment while adhering to strict deadlines
+ Ability to effectively utilize critical thinking skills for troubleshooting and resolution in high pressure situations
+ Demonstrated strong verbal and written communication skills
+ Demonstrated ability to effectively interact with Management colleagues and customers
+ Proficient computer skills specifically in Microsoft Excel Outlook PowerPoint and Word
+ Demonstrated ability to work independently prioritize work meet deadlines and targets
Desired Qualifications
+ Strong Knowledge of Revenue Protection Payment Processing and or Accounting in a utility industry
+ In depth experience with audit requests requirements and processes
+ Demonstrated experience in database management design and or creation ie Access Tableau SAS etc
+ Knowledge of regulatory and company policies related to billing and customer accounts as well as meter reading collections and payment processing procedures
**Minimum Years of Experience**
7 years of experience
**Education**
**Certifications**
None Noted
**Disclaimer**
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job, email . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
**ADDITIONAL EEO/AA INFORMATION** _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal (
View Now
5
Sr Payment Processing Analyst
11747 Melville, New York
PSEG Long Island
Posted 5 days ago
Job Viewed
Job Description
**Requisition** : 81919
**PSEG Company** : PSEG Long Island
**Salary Range** : $ 75,000 - $ 118,700
**Work Location Category** : Hybrid Flexible
**PSEG** operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:
Onsite are roles that have specific onsite requirements and are typically onsite daily.
Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.
Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.
Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).
PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
**Job Summary**
This role resides within the Payment Processing & Revenue Integrity department at PSEG Long Island. Responsibilities may include but are not limited to the creation of daily, weekly or monthly reports and the analysis of data, ensuring accuracy and conducting further review as needed. This position will also be responsible to create and maintain databases, comprehensive reporting workbooks and various work management tools in support of department processes and goals.
**Job Responsibilities**
- Collect, summarize and analyze various reports and data sources to validate accuracy and determine inconsistencies
- Perform various quality control efforts to ensure revenue accuracy and facilitate daily and monthly reconciliations
- Evaluate data sources and perform the appropriate analysis to identify revenue gaps and propose/execute solutions to resolve as required
- Review and create reports, tables and databases to support the needs of the department
- Develop and/or enhance existing spreadsheets, databases and reporting solutions
- Actively participate in problem solving initiatives to determine root cause, gap analysis, along with the development and implementation of process improvement recommendations
- Provide timely feedback to determine effectiveness of implemented solutions and take corrective action as
required
- Lead, manage and improve department processes with a focus on accuracy and compliance
- Maintain and apply working knowledge of PSEG-LI Standards for Business Controls to help ensure departmental compliance
- Promote diversity and foster teamwork, collaboration, and continuous improvement
- Participate on special projects and tasks forces.
- Participate in community outreach activities, meetings and events.
**Job Specific Qualifications**
Required Qualifications:
- BA/BS degree preferably in Business, Accounting or other related discipline and a minimum of 5 years of Analyst experience in customer operations, payment processing, revenue protection/collections, accounting or other similar field; In lieu of a degree, a minimum of 9 years of Analyst experience in customer operations, payment processing, revenue protection/collections, accounting or other similar field.
- Ability to evaluate and analyze multiple datasets of substantial quantities and provide detailed analysis
- Demonstrated strong analytical and critical thinking problem solving abilities
- Experience with managing various priorities in a dynamic and cross functional environment while adhering to strict deadlines
- Ability to effectively utilize critical thinking skills for troubleshooting and resolution in high pressure situations
- Demonstrated strong verbal and written communication skills
- Demonstrated ability to effectively interact with Management, colleagues and customers
- Proficient computer skills, specifically in Microsoft Excel, Outlook, PowerPoint and Word
- Demonstrated ability to work independently; prioritize work; meet deadlines and targets
Desired Qualifications:
- Strong Knowledge of Revenue Protection, Payment Processing and/or Accounting in a utility industry
- In depth experience with audit requests, requirements and processes.
- Demonstrated experience in database management, design and/or creation (i.e. Access, Tableau, SAS, etc.)
- Knowledge of regulatory and company policies related to billing and customer accounts as well as meter reading, collections and payment processing procedures
**Minimum Years of Experience**
5 years of experience
**Education**
**Certifications**
None Noted
**Disclaimer**
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job, email . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
**ADDITIONAL EEO/AA INFORMATION** _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal ( Transparency Nondiscrimination Provision
**PSEG Company** : PSEG Long Island
**Salary Range** : $ 75,000 - $ 118,700
**Work Location Category** : Hybrid Flexible
**PSEG** operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:
Onsite are roles that have specific onsite requirements and are typically onsite daily.
Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.
Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.
Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).
PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
**Job Summary**
This role resides within the Payment Processing & Revenue Integrity department at PSEG Long Island. Responsibilities may include but are not limited to the creation of daily, weekly or monthly reports and the analysis of data, ensuring accuracy and conducting further review as needed. This position will also be responsible to create and maintain databases, comprehensive reporting workbooks and various work management tools in support of department processes and goals.
**Job Responsibilities**
- Collect, summarize and analyze various reports and data sources to validate accuracy and determine inconsistencies
- Perform various quality control efforts to ensure revenue accuracy and facilitate daily and monthly reconciliations
- Evaluate data sources and perform the appropriate analysis to identify revenue gaps and propose/execute solutions to resolve as required
- Review and create reports, tables and databases to support the needs of the department
- Develop and/or enhance existing spreadsheets, databases and reporting solutions
- Actively participate in problem solving initiatives to determine root cause, gap analysis, along with the development and implementation of process improvement recommendations
- Provide timely feedback to determine effectiveness of implemented solutions and take corrective action as
required
- Lead, manage and improve department processes with a focus on accuracy and compliance
- Maintain and apply working knowledge of PSEG-LI Standards for Business Controls to help ensure departmental compliance
- Promote diversity and foster teamwork, collaboration, and continuous improvement
- Participate on special projects and tasks forces.
- Participate in community outreach activities, meetings and events.
**Job Specific Qualifications**
Required Qualifications:
- BA/BS degree preferably in Business, Accounting or other related discipline and a minimum of 5 years of Analyst experience in customer operations, payment processing, revenue protection/collections, accounting or other similar field; In lieu of a degree, a minimum of 9 years of Analyst experience in customer operations, payment processing, revenue protection/collections, accounting or other similar field.
- Ability to evaluate and analyze multiple datasets of substantial quantities and provide detailed analysis
- Demonstrated strong analytical and critical thinking problem solving abilities
- Experience with managing various priorities in a dynamic and cross functional environment while adhering to strict deadlines
- Ability to effectively utilize critical thinking skills for troubleshooting and resolution in high pressure situations
- Demonstrated strong verbal and written communication skills
- Demonstrated ability to effectively interact with Management, colleagues and customers
- Proficient computer skills, specifically in Microsoft Excel, Outlook, PowerPoint and Word
- Demonstrated ability to work independently; prioritize work; meet deadlines and targets
Desired Qualifications:
- Strong Knowledge of Revenue Protection, Payment Processing and/or Accounting in a utility industry
- In depth experience with audit requests, requirements and processes.
- Demonstrated experience in database management, design and/or creation (i.e. Access, Tableau, SAS, etc.)
- Knowledge of regulatory and company policies related to billing and customer accounts as well as meter reading, collections and payment processing procedures
**Minimum Years of Experience**
5 years of experience
**Education**
**Certifications**
None Noted
**Disclaimer**
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job, email . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
**ADDITIONAL EEO/AA INFORMATION** _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal ( Transparency Nondiscrimination Provision
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6
Payment Processing Center Accountant I
55400 Minneapolis, Minnesota
DCM Services
Posted 3 days ago
Job Viewed
Job Description
Make your next move your best move!
DCM Services provides specialized receivable solutions to our clients. Our culture is what sets us apart from other competitors in the industry. We also stress the importance of a healthy work-life balance. The well-being of our employees comes first.
In this role, this individual will be a shared resource for the Payment Processing and Remittance functions. Based on current workloads, this individual will assist the Payment Processing function with posting debtor payments, depositing and transferring of funds, administering reports and the executing of assigned projects.
In addition, this individual will also assist the Remittance (client billing) function by producing and sending statements, supporting documentation and funds based on client guidelines and standard operating procedure documentation. Adherence to risk-based controls is vital at all times to protect the individual as well as the Company.
Requirements
Primary Responsibilities include but are not limited to:
Salary Description
$22.00 to $24.00 an hour
DCM Services provides specialized receivable solutions to our clients. Our culture is what sets us apart from other competitors in the industry. We also stress the importance of a healthy work-life balance. The well-being of our employees comes first.
In this role, this individual will be a shared resource for the Payment Processing and Remittance functions. Based on current workloads, this individual will assist the Payment Processing function with posting debtor payments, depositing and transferring of funds, administering reports and the executing of assigned projects.
In addition, this individual will also assist the Remittance (client billing) function by producing and sending statements, supporting documentation and funds based on client guidelines and standard operating procedure documentation. Adherence to risk-based controls is vital at all times to protect the individual as well as the Company.
Requirements
Primary Responsibilities include but are not limited to:
- Post payments, balance payment batches to control amounts and deposit checks
- Assist in the resolution of payments which are not deposited, including: postdated checks, closed accounts, questionable settlements and payments whose accounts cannot be located.
- Ensure the accuracy of bank deposits and initiate transfer of funds to client accounts.
- Compile data into daily collection reports; distribute reports to internal management and clients.
- Issue checks as requested through the payment processing function for deposit into individual client bank accounts or account refunds.
- Produce accurate schedule to determine client remittance needs daily.
- Produce and provide clients with accurate and timely remittance statements and supporting documentation.
- Verification of fund availability, remit funds to clients by check, wire transfer or ACH.
- Issue checks from client accounts for payment of commissions and deliver to AR Processor, if applicable.
- Import fee from remits to create daily accounts receivable entries in accounting software.
- Prepare and send all remittance documentation to scan technicians. Review and resolve problems with previously scanned remittance items
- Understand and adhere to Company information, security and privacy responsibilities as detailed in the Information Resource Usage Policy, Employee Manual and client-specific publications.
- AA degree in Accounting and/or equivalent experience
- 2 years of accounting related experience
- Ability to work effectively both independently and as a team member.
- Manage multiple tasks and meet deadlines in a fast-paced environment.
- Excellent problem-solving skills with desire to understand the impact they have on the company.
- Strong work ethic demonstrating strict attention to detail, initiative and ability to work with minimal supervision.
- Suggest process improvements with continued attention to client and control guidelines.
- Proficiency with 10 key and Microsoft Office applications (Excel and Word).
- Experience with FACS Collection Software and Navision Accounting G/L system, preferred.
- Experience with bank website interactivity (reports, images, ACH, etc.)
- Prior experience with Desktop Deposit, preferred.
- Credit and collection experience, preferred.
- Ability to sit or remain sedentary for entire work shift.
- Ability to communicate effectively in both written and verbal form with a clear understanding of nuances and idioms.
- Problem solving, research, analytical and project management skills.
Salary Description
$22.00 to $24.00 an hour
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7
Job Information Lock box Payment Processing
98408 Tacoma, Washington
ManpowerGroup
Posted 8 days ago
Job Viewed
Job Description
Our client, a leading financial services provider, is seeking a Lock Box Payment Processing Specialist to join their team. As a Lock Box Payment Processing Specialist, you will be part of the Operations Department supporting the Payment Processing Team. The ideal candidate will have excellent customer service skills, strong analytical abilities, and a detail-oriented mindset which will align successfully in the organization.
**Job Title:** Lock Box Payment Processing Specialist
**Location:** Onsite Position, 1109 Pacific Avenue Tacoma WA 98402
**Pay Range:** $15 - $19 per hour (Only W2)
**What's the Job?**
+ Administer moderate procedures, analysis, tasks, and reporting while following established guidelines.
+ Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
+ Comfortable navigating multiple computer systems and applications.
+ Proficient in Microsoft Office applications
+ Intermediate understanding of accounting principles
+ Intermediate understanding of banking policies, procedures, government regulations
+ Intermediate understanding of loan documentation
+ Proven ability to handle all monetary/ processing functions independently
+ Moderate knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wires
+ Moderate knowledge of banking policies, procedures and governmental regulations
+ Review and ensure proper documentation or procedures are used for moderate activities.
+ Identify and resolve moderate issues by following established guidelines and referring complex problems to supervisors.
+ Provide service related to moderate complex billing inquiries, service requests, and customer complaints.
+ Accountable for regular reporting and analysis requests while contributing to workflow or process changes.
**What's Needed?**
+ Typically 1-3 years of experience in an operations role.
+ High School Diploma or GED equivalent; college degree preferred.
+ Proficient in Microsoft Office applications and comfortable navigating multiple computer systems.
+ Excellent verbal/written communication and interpersonal skills.
+ Ability to work under pressure and meet deadlines while maintaining exceptional attention to detail.
**What's in it for me?**
+ Opportunity to develop your skills in a supportive team environment.
+ Gain valuable experience in the financial services industry.
+ Work with a diverse team committed to excellence and customer satisfaction.
+ Engage in a role that offers opportunities for growth and advancement.
+ Be part of a company that values innovation and adaptability.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
**Job Title:** Lock Box Payment Processing Specialist
**Location:** Onsite Position, 1109 Pacific Avenue Tacoma WA 98402
**Pay Range:** $15 - $19 per hour (Only W2)
**What's the Job?**
+ Administer moderate procedures, analysis, tasks, and reporting while following established guidelines.
+ Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
+ Comfortable navigating multiple computer systems and applications.
+ Proficient in Microsoft Office applications
+ Intermediate understanding of accounting principles
+ Intermediate understanding of banking policies, procedures, government regulations
+ Intermediate understanding of loan documentation
+ Proven ability to handle all monetary/ processing functions independently
+ Moderate knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wires
+ Moderate knowledge of banking policies, procedures and governmental regulations
+ Review and ensure proper documentation or procedures are used for moderate activities.
+ Identify and resolve moderate issues by following established guidelines and referring complex problems to supervisors.
+ Provide service related to moderate complex billing inquiries, service requests, and customer complaints.
+ Accountable for regular reporting and analysis requests while contributing to workflow or process changes.
**What's Needed?**
+ Typically 1-3 years of experience in an operations role.
+ High School Diploma or GED equivalent; college degree preferred.
+ Proficient in Microsoft Office applications and comfortable navigating multiple computer systems.
+ Excellent verbal/written communication and interpersonal skills.
+ Ability to work under pressure and meet deadlines while maintaining exceptional attention to detail.
**What's in it for me?**
+ Opportunity to develop your skills in a supportive team environment.
+ Gain valuable experience in the financial services industry.
+ Work with a diverse team committed to excellence and customer satisfaction.
+ Engage in a role that offers opportunities for growth and advancement.
+ Be part of a company that values innovation and adaptability.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
View Now
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