157 Payment Technology jobs in the United States
Technology Support Lead - Payment Technology Applications

Posted 3 days ago
Job Viewed
Job Description
As a Technology Support Lead in Commercial & Investment Bank, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
**Job responsibilities**
+ Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
+ Execute policies and procedures that ensure operational stability and availability
+ Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
+ Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration
+ Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
+ Proactively identify emerging themes and opportunities to enhance efficiency and eliminate waste in daily operations
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
+ Proficient in observability and monitoring tools and techniques
+ Possess familiarity with diverse tech stacks, including operating systems, databases, message transfer, and middleware
+ Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework
**Preferred qualifications, capabilities, and skills**
+ Working knowledge in one or more general purpose programming languages and/or automation scripting
+ Practical experience with public/private cloud
+ Development experience with Java, Python, cloud technologies, and other programming languages
+ Exceptional soft skills in both verbal and written communication, specifically tailored for interactions with senior leadership
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Technology Support Lead - Payment Technology Applications
Posted 11 days ago
Job Viewed
Job Description
As a Technology Support Lead in Commercial & Investment Bank, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
- Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
- Execute policies and procedures that ensure operational stability and availability
- Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
- Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration
- Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
- Proactively identify emerging themes and opportunities to enhance efficiency and eliminate waste in daily operations
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Proficient in observability and monitoring tools and techniques
- Possess familiarity with diverse tech stacks, including operating systems, databases, message transfer, and middleware
- Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
- Working knowledge in one or more general purpose programming languages and/or automation scripting
- Practical experience with public/private cloud
- Development experience with Java, Python, cloud technologies, and other programming languages
- Exceptional soft skills in both verbal and written communication, specifically tailored for interactions with senior leadership
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Director, Transaction Banking Payment Integration Technology Lead

Posted 15 days ago
Job Viewed
Job Description
This role presents an opportunity to lead the build-out of the next-generation of GTB's (Global Transaction Banking) transaction banking capabilities in order to (i) extend a highly successful GTB business into the US; and (ii) to future-proof business with a platform that can evolve at minimal cost as client and industry needs & expectations continue to evolve. The Cash Movement Technology Director is a leadership role that requires extensive experience in building Payment platform (ACH, wire, Swift). The role primarily focuses on providing strategic direction and overseeing the delivery of Cash movement technology solutions within Corporate Banking businesses. The ideal candidate will have a strong background in delivering large scale payment systems and strategy, experience in large scale integration projects, and leadership skills. Duties include the below:
· Develop and execute technology strategies to support the business goals of the organization.
· Collaborate with business stakeholders to understand their requirements and translate them into technology solutions.
· Define and maintain the technology roadmap, aligning it with the overall IT strategy.
· Lead the architecture and design of complex and scalable solutions.
· Oversee the full software development life cycle, including requirements gathering, design, development, testing, and deployment.
· Manage a team of developers, architects, and engineers, providing technical guidance and mentoring.
· Ensure adherence to coding standards, best practices, and security guidelines.
· Collaborate with other technology teams and stakeholders to ensure seamless integration of systems with other applications.
· Identify and evaluate emerging technologies and trends, and make recommendations for adoption.
· Drive continuous improvement initiatives, optimizing processes and enhancing efficiency.
· Monitor project timelines, budgets, and resources, and proactively address any deviations.
· Collaborate with vendors and external partners to leverage their expertise and deliver innovative solutions.
· Establish strong relationships with key stakeholders, including business leaders, product owners, and senior executives.
· Stay up to date with industry developments, regulatory changes, and market trends related to technology.
· Champion the adoption of agile methodologies and promote a culture of innovation and collaboration within the team.
· Provide regular reports and updates to senior management on technology initiatives, progress, and challenges.
· Foster a culture of continuous learning and professional development within the technology team.
· Promote a strong focus on customer satisfaction and strive for excellence in technology service delivery.
· Provide overall technology leadership and guidance for the delivery team.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
· 15+ years of engineering experience, with at least 5+ years with leading the engineering team of 10 or more people in payments domain.
· Proven experience with building and delivering large scale projects on Azure or GCP.
· Familiarity with Payment rails such as ACH, Wire, SWIFT and solid understanding of ISO Payments.
· Hands-on experience with API integration, microservices development, Kafka, Springboot involving multiple systems and platforms.
· Demonstrated leadership skills, including the ability to motivate and inspire teams.
· Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
· Strong problem-solving and analytical abilities, with a keen attention to detail.
· Experience in driving technology strategies and roadmaps aligned with business objectives.
· Knowledge of emerging technologies and trends in the industry.
· Familiarity with agile methodologies and experience in leading agile teams.
· Proven track record of delivering complex technology projects on time and within budget.
· Sound understanding of security principles and best practices in technology.
· Ability to manage multiple priorities and work in a fast-paced, dynamic environment.
· Strong business acumen and the ability to align technology solutions with business requirements.
· Experience in vendor management and contract negotiations.
· Strong decision-making and strategic thinking capabilities.
· Continuous learning mindset and a passion for keeping up with industry advancements.
· Excellent team management and leadership abilities.
· Ability to build and maintain effective relationships with both internal and external stakeholders.
· Strong project management skills, including planning, resource allocation, and risk management. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
FINANCIAL TECHNOLOGY CONSULTANT (Sales)
Posted 5 days ago
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Job Description
Job Description Job Description Job Title: Financial Technology Consultant Department: Sales - Bank Equipment Solutions Reports To: Regional Sales Manager Location: St. Louis MO Position Overview: The Financial Technology Consultant (FTC) is at the forefront of driving sales for Federal Protection, Inc.'s comprehensive suite of banking equipment solutions. Covering a designated territory, the TC establishes and nurtures relationships with financial institutions to achieve sales objectives, grow market share, and ensure customer retention. Roles & Responsibilities: Sales & Business Development: Lead the sales of a wide range of bank equipment, including ATM/ITM's, video solutions, access control systems, pneumatic solutions, intrusion detection systems, and construction services. Identify and target prospective clients within the territory, leveraging industry insights and analytics. Client Relationship Management: Foster strong relationships with existing clients, ensuring their needs are met and encouraging retention and referrals. Regularly update clients on new product offerings, enhancements, and industry trends. Technical Consultation: Provide technical consultations to financial institutions, ensuring they understand the benefits and features of each product. Resolve any technical inquiries or challenges that prospective or current clients might face. Market Analysis & Strategy: Continuously analyze market trends and competitor offerings to identify potential opportunities or threats. Develop and implement sales strategies to optimize market share within the assigned territory. Reporting & Forecasting: Regularly report sales progress, client feedback, and market insights to the Regional Sales Manager. Provide accurate sales forecasts and projections for strategic planning. Training & Development: Stay updated with the latest in banking equipment technology and sales methodologies. Attend workshops, seminars, and product training sessions to ensure top-tier sales consultations. Qualifications: Bachelor's degree in business, Sales, Finance, or a related field. Industry-specific experience can be considered in lieu of a degree. years of experience in sales, preferably in financial technology or bank equipment. Proficient understanding of the technical aspects of bank equipment. Core Competencies: Exceptional communication and presentation skills. Strong technical acumen and ability to convey complex information in simple terms. Relationship-building and networking expertise. Analytical thinking with a strategic mindset. Adaptability in a fast-paced sales environment. Work Environment/Physical Demands: Fieldwork involving travel within the designated territory. Regular use of computers, communication tools, and specialized sales software.
Grant & Financial Technology Manager
Posted 6 days ago
Job Viewed
Job Description
About Us
Ever eat an Impossible Burger, cooked plant-based chicken, or recycle a plastic water bottle? There isn’t a facet of modern life that chemical engineers have not touched.
Chemical engineers have been part of almost every major development from plastics and fibers to unleaded gasoline to solar power and medicines. If it’s modern, chemical engineers helped make it happen.
AIChE, founded in 1908, is a professional society of more than 60,000 chemical engineers in 110 countries. Its members work in corporations, universities, and government, using their knowledge of chemical processes to develop safe and useful products for the benefit of society. AIChE fosters and disseminates chemical engineering knowledge, assists the professional and personal growth of its members, and applies the expertise of its members to address societal needs and improve the quality of life. Through its varied programs, AIChE continues to be a focal point for information exchange on the frontiers of chemical engineering research in such areas as energy, sustainability, biological and environmental engineering, nanotechnology, and chemical plant safety and security.
Position Summary
The Grant & Financial Technology Manager will play a critical role in the invoicing, reporting, and compliance aspects of our grant-funded programs. The Grant Accountant will coordinate certain financial and operational activities across the program teams, accounting and finance teams, sub-recipients and the federal government. In addition, the Grant Accountant will assist the Accounting team in certain monthly close activities.
The Grant & Financial Technology Manager will be relied on to identify opportunities to gain efficiencies and insights and to eliminate manual effort to ensure accuracy in our accounting and reporting functions. Once identified, this role will own delivery of solutions in collaboration with team members, IT and technology partners. This role will move us further along on our journey of not just reporting figures, but effectively telling the story.
The ideal candidate is detail-oriented, proactive, organized, creative, technologically savvy, and able to communicate effectively with both financial and non-financial audiences.
Responsibilities:
- Develop, monitor, and update grant budgets throughout their life cycle in coordination with program teams.
- Track expenditures and ensure alignment with grant budgets and allowable cost principles.
- Review monthly program financials. Analyze budget-to-actuals and provide variance reports to program teams on a regular basis.
- Prepare and submit accurate and timely invoices to grant funders. Address invoice questions in writing and in conversations with grant funders.
- Manage the invoice flow within the organization and from subrecipients of the grants.
- Ensure financial expenditures and processes adhere to grant agreements, federal regulations (e.g., 2 CFR 200), and organizational policies. Manage full contract compliance by cross-referencing invoices against the contract's specific requirements, including allowable expenses, payment rates, and deliverables. Assess whether any variations or deviations from the contract need to be explained or approved.
- Support external audits by preparing necessary schedules and backup documentation.
- Utilize financial systems to streamline grant tracking, reporting, and invoicing. Identify and implement process improvements.
- Perform various financial close activities.
- Review existing accounting processes and procedures to identify opportunities to gain efficiencies and insights and to eliminate manual effort to ensure accuracy in our accounting and reporting functions. Once identified, this role will own delivery of solutions in collaboration with team members, IT and technology partners.
- Lead role on evaluation of general ledger system and potential replacements.
- Update and/or create documentation for key accounting processes.
Requirements
- Bachelor’s degree in accounting, finance, economics or similar.
- 4+ years of experience in public accounting is preferred. If not, at least 5-7 years of experience in a private accounting role or some combination of private and public accounting experience. Non-profit experience is helpful, but not required.
- Experience reviewing contracts, grant proposals or other complex agreements.
- Experience managing the financial reporting for grant-funded work is a plus.
- Technology: Accounts Payable system and General Ledger exposure. Intermediate to Advanced Excel skills (i.e. PIVOT tables). Knowledge of data visualization tools (i.e. Power BI) beneficial.
- Involvement in a financial system implementation or other technology adoption effort a plus.
Skills:
- Excellent organizational and project management skills, with keen attention to detail.
- Strong interpersonal and communication skills.
- Ability to learn quickly, take initiative, prioritize, and work well under deadlines.
- Demonstrates a commitment to quality, accuracy, and thoroughness.
- Strong project management and change management skills.
- Works effectively with details as well as high-level concepts.
Benefits
Compensation Range : $110,000- $115,000
We offer a variety of benefits to our employees including:
- Bonus opportunity
- Medical, Dental and Vision Insurance
- Flexible Spending Account
- 403b Retirement Plan with Company Match: AIChE 100% of the first 6% of your eligible pay you contribute to the plan
- Paid Vacation and Sick Days
- Holiday pay
- Educational Assistance
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
The American Institute of Chemical Engineers is an Equal Opportunity Employer.
Lead Business Analyst, Financial Technology Solutions
Posted 6 days ago
Job Viewed
Job Description
Overview
This role exists to enable and enhance the financial capabilities that support restaurant cash management and treasury operations, ensuring that financial systems are aligned with the evolving needs of the business. As part of a collaborative and cross-functional team within Digital Transformation & Technology, this role contributes to the broader mission of delivering scalable, reliable, and insightful financial solutions that support both domestic and international restaurant operations.
The work involves partnering with senior leaders, financial stakeholders, and technical teams to shape and deliver solutions that improve cash flow visibility, streamline treasury operations, and support strategic financial decision-making. The scope includes supporting systems that impact reconciliation processes and treasury cash management, with influence extending across multiple business functions.
This role requires navigating complex and variable business challenges, often involving legacy systems and emerging technologies. It demands a high degree of autonomy, strategic thinking, and the ability to influence. Success in this role depends on strong relational intelligence, a proactive mindset, and the ability to translate business needs into actionable technology strategies. It is well-suited for someone who thrives in ambiguity and is energized by solving multifaceted problems in a dynamic environment.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities
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Understand business needs and translate them into clear, actionable functional and technical requirements that guide the development and enhancement of financial systems.
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Analyze and evaluate current business processes related to cash management, treasury, and accounting; identify areas for improvement and recommend innovative solutions.
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Act as a subject matter expert for the systems and platforms that support restaurant financial operations, including those related to bank account management, cash flow, and reconciliation.
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Collaborate with financial stakeholders and technology teams to shape and deliver solutions that align with strategic business goals.
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Lead the development and execution of system roadmaps, ensuring alignment with long-term business objectives and operational needs.
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Partner with cross-functional teams—including software engineers, architects, and business leaders—to implement and support both standard and custom technology solutions.
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Provide leadership on large-scale initiatives, guiding teams through ambiguity and driving alignment across diverse stakeholders.
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Maintain a strong understanding of the financial and operational landscape to anticipate future needs and proactively shape technology strategies.
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Foster strong relationships with internal and external partners to ensure successful delivery and adoption of solutions.
Minimum Qualifications
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Bachelor's degree in Information Systems, Computer Science, Finance, or a related discipline, or the equivalent experience
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3 years of experience
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Demonstrated ability to understand business needs and translate them into functional and technical requirements.
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Proven ability to act as a subject matter expert for systems and products.
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Proficient in writing SQL queries
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Strong verbal and written communication skills, with the ability to clearly articulate complex ideas to both technical and non-technical audiences.
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Excellent analytical and problem-solving abilities, with a demonstrated capacity to evaluate business processes and identify areas for improvement.
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Ability to quickly learn and comprehend technical systems and translate business needs into functional and technical requirements.
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High level of personal and relational intelligence, with the ability to build trust and influence across diverse stakeholder groups.
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Demonstrated leadership and collaboration skills, with a track record of guiding cross-functional teams through complex initiatives.
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Self-starter with a strong sense of ownership and the ability to work independently with minimal supervision.
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Comfortable navigating ambiguity and making decisions in dynamic, fast-paced environments.
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Familiarity with agile methodologies and experience working in dev/ops or iterative development settings.
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Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deliver high-quality outcomes.
Preferred Qualifications
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Bachelor's degree
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5-7 years relevant work experience
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Strong knowledge and/or experience with accounting systems, including those related to restaurant sales, cash management, and reconciliation.
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Experience with UX/UI design principles and tools.
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Familiarity with cloud-based platforms and tools, particularly in financial system contexts.
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Exposure to or experience with product ownership or product management responsibilities.
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Proficient in a modern scripting language, such as Python
Minimum Years of Experience
3
Travel Requirements
20%
Required Level of Education
Bachelor's degree or equivalent experience
Preferred Level of Education
Bachelor's Degree
Major/Concentration
Information Systems, Computer Science, Finance, or a related discipline
Job FunctionInformation Technology
Position TypeExperienced Professionals
Requisition ID
Posting Location : LocationUS-GA-Atlanta
Customer Service Representative (Financial Technology) On-Site

Posted 3 days ago
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Job Description
Customer Service Representative (Financial Technology) On-Site
Job Description
The Financial Customer Service Representative interfaces with customers via inbound/outbound calls and/or via email communication. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply!)
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service Representative at Concentrix, you will:
+ Provide inbound customer support.
+ Help customers resolve technical issues.
+ Check to ensure that appropriate changes are made to resolve customers' problems and document all changes made to accounts.
+ Resolve customers' service issues by performing activities such as registering and unrestricting cards, linking accounts, transferring funds, etc.
+ Help solve customer issues by properly escalating to designated departments for further investigation.
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
+ High School diploma required; bachelor's degree preferred
+ Financial services a plus!
+ Minimum 2+ Years of work experience
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ Personal qualities/skills important to the role (tech, service, et)
+ Must reside in the United States or have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our Concentrix Culture Statements says, "We are fanatical about our staff." That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
The base salary range for this position is $17-$18 per hour, plus incentives that align with individual and company performance.
+ Paid training and performance-based incentives
+ Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
+ 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ A modern, state-of-the-art office setting with advanced technologies and a great team
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
+ A range of other perks and benefit.
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, Tampa, FL
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
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VP, Financial Risk Technology

Posted 3 days ago
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Job Description
The **Vice President, Financial Risk Technology,** is a senior leader within the Technology organization responsible for driving the strategy, roadmap , architecture, and delivery of technology solutions that enable the firm's Financial Risk Management capabilities. This role is central to building scalable, regulatory-compliant, and forward-looking platforms to support core risk domain such as Credit Risk, Treasury Risk and Market Risk across the various segments (Private Client Group and Asset Management, Capital Markets, Bank and International Businesses)
Reporting into Technology, this position serves as a key enabler of the enterprise's Risk **Stripe model** by delivering purpose-built technology and data infrastructure that supports cross-functional risk teams, including Treasury, Enterprise Risk, and Segment Chief Risk Officers. The role is highly collaborative, interfacing with the firm's Risk leaders, enterprise data teams and other Raymond James senior management to ensure complete, accurate, and timely risk analytics and reporting.
**Key Responsibilities**
+ Define and drive the long-term technology strategy and architecture for the firm's Financial Risk Stripe Functions, including Credit Risk, Treasury Risk (Liquidity, Capital, IRRBB), and Market Risk-ensuring alignment with business goals, regulatory requirements, and enterprise tech vision.
+ Own the risk technology roadmap, identifying and prioritizing strategic initiatives that enhance platform capabilities, modernize legacy systems, and improve risk transparency across the firm.
+ Translate regulatory frameworks and risk methodologies into scalable technical designs, enabling automation of stress testing, liquidity forecasting, capital analytics, and risk limit frameworks.
+ Lead the design and rollout of a firm-wide Risk Data and Analytics platform-establishing foundational data pipelines, common risk data models, and real-time reporting capabilities for second-line risk and finance stakeholders.
+ Shape enterprise-wide initiatives by partnering with Enterprise Architecture and Data teams to deliver compliant risk platforms.
+ Serve as a senior technology advisor to Treasury, Market, and Credit Risk leads-ensuring that platform decisions anticipate future regulatory shifts, macroeconomic changes, and internal control needs.
+ Evaluate and select third-party solutions and vendors that align with the roadmap; lead integration and customization to fit firm-specific architecture and data standards.
+ Drive cross-functional collaboration with segment CRO teams, Enterprise Risk, and Regulatory Reporting to ensure technology delivery meets evolving expectations for auditability, model governance, and transparency.
+ Provide strategic oversight on execution-managing delivery velocity, resource capacity, and milestone accountability across internal and external engineering teams.
+ Deliver executive briefings, dashboards, and strategic planning materials for senior technology and business leaders, shaping investment decisions and enterprise risk posture.
+ Lead transformation initiatives focused on modernization, including cloud migration, risk infrastructure consolidation, and the adoption of real-time, scalable risk computation frameworks.
**Education & Skills**
+ Bachelor's degree in Computer Science, Engineering, Finance, or a related field (Master's preferred).
+ 15+ years of experience in financial services technology, with 10+ years in risk, treasury, or finance-related systems leadership.
+ Strong track record of implementing enterprise-grade technology solutions in support of financial risk management.
+ Technical Expertise
+ Deep knowledge of risk platform design and architecture
+ Experience with data architecture, cloud integration, and building APIs or real-time analytics environments.
+ Leadership & Communication
+ Proven ability to lead cross-functional teams and influence executive-level stakeholders.
+ Exceptional verbal and written communication skills, with experience delivering updates to senior leadership and regulators.
+ Capable of navigating complex organizational structures and balancing business needs with technology delivery.
Ld. Dir, PS DDAT Financial Technology Solutions: Digital Product Management
Posted 3 days ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Do you love understanding and solving problems for people? Do you love piecing together disparate dots to create the big picture? Do you enjoy collaboration, facilitating, and innovating? Answer yes to any of these, then this role might be for you!
We are seeking an experienced Lead Director of Product Management to lead the strategic vision, development, and execution of our product roadmap. As a key member of our team, you will drive innovation, manage cross-functional teams, and ensure the delivery of high-quality products that exceed customer expectations. You will be responsible for providing product strategic leadership and guidance for an enterprise Pharmacy Benefit Management reporting product.
As a key strategic leader, you will partner deeply with the respective stakeholders across the company to understand the customers, current product landscape, operational needs, and business goals to develop a long-term vision, strategy, and roadmap that achieves outcomes and delivers value. You will support and mentor team members responsible for the entire life cycle management of product lines/products, including purpose, definition, design, planning, development, prototyping and testing. Design thinking methodology is at the center of all you do, ensuring customer centricity is the core of your product so that you deliver the right value to the right customer at the right time.
What you will do:
+ Evaluate current state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations.
+ Acts as the strategic advisor, provide support, subject matter expertise and guidance to product teams and partners.
+ Engage and inspire the business leaders by participating in key Business Unit leadership meetings, operating reviews and investment meetings
+ Set the product strategy and find resolutions in partnership with senior business leaders, on overall level of investment and relative priority of epics and features on the roadmap
+ Connect the roadmap to specific value drivers that contribute to department P&L, (e.g. opening up a new business revenue stream)
+ Create a shared understanding among business partners of the intended outcome of each product, the cost of running the product and the expected benefit of any enhancements
+ Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities
+ Bring a consultative perspective and recommendations to department leaders with an eye toward how the changing landscape may require them to adjust their business models
**Required Qualifications**
+ 10 + years overall experience, including 8+ years of product management experience, owning enterprise-scale products/capabilities
+ 3+ years of experience leading and developing teams
+ 3+ years of experience in healthcare and/or insurance
+ Experience working in an agile environment and leading decentralized teams
+ Ability to travel at least 25% per year
**Preferred Qualifications**
+ Pharmacy Benefits Management or healthcare experience
+ BI or Analytics Product Management experience
+ High technology and data acumen
+ Experience product transformation, activation and operational model within complex environments across large organizations
+ Experience problem solving and consulting within complex environments across large organizations
+ Experience facilitating cross-functional teams' efforts with an appreciation for diverse perspectives and experience
+ Clear and concise oral and written communication skills, strong interpersonal skills with executive presence and ability to influence across disciplines and levels of seniority
+ Ability to provide vision to large teams to guide multi-month fast-paced projects, establish key milestones driven by market/enterprise need, and direct matrixed teams
+ Critical thinker with the ability to make informed choices in a high-pressure environment
+ Build and maintain strong relationships across key stakeholders and constituents
+ Must be passionate about contributing to an organization focused on continuously improving internal and external customer experiences
**Education**
Bachelor's degree or equivalent experience
**Pay Range**
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 09/12/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Ld. Dir, PS DDAT Financial Technology Solutions: Digital Product Management

Posted 3 days ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Do you love understanding and solving problems for people? Do you love piecing together disparate dots to create the big picture? Do you enjoy collaboration, facilitating, and innovating? Answer yes to any of these, then this role might be for you!
We are seeking an experienced Lead Director of Product Management to lead the strategic vision, development, and execution of our product roadmap. As a key member of our team, you will drive innovation, manage cross-functional teams, and ensure the delivery of high-quality products that exceed customer expectations. You will be responsible for providing product strategic leadership and guidance for an enterprise Pharmacy Benefit Management reporting product.
As a key strategic leader, you will partner deeply with the respective stakeholders across the company to understand the customers, current product landscape, operational needs, and business goals to develop a long-term vision, strategy, and roadmap that achieves outcomes and delivers value. You will support and mentor team members responsible for the entire life cycle management of product lines/products, including purpose, definition, design, planning, development, prototyping and testing. Design thinking methodology is at the center of all you do, ensuring customer centricity is the core of your product so that you deliver the right value to the right customer at the right time.
What you will do:
+ Evaluate current state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations.
+ Acts as the strategic advisor, provide support, subject matter expertise and guidance to product teams and partners.
+ Engage and inspire the business leaders by participating in key Business Unit leadership meetings, operating reviews and investment meetings
+ Set the product strategy and find resolutions in partnership with senior business leaders, on overall level of investment and relative priority of epics and features on the roadmap
+ Connect the roadmap to specific value drivers that contribute to department P&L, (e.g. opening up a new business revenue stream)
+ Create a shared understanding among business partners of the intended outcome of each product, the cost of running the product and the expected benefit of any enhancements
+ Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities
+ Bring a consultative perspective and recommendations to department leaders with an eye toward how the changing landscape may require them to adjust their business models
**Required Qualifications**
+ 10 + years overall experience, including 8+ years of product management experience, owning enterprise-scale products/capabilities
+ 3+ years of experience leading and developing teams
+ 3+ years of experience in healthcare and/or insurance
+ Experience working in an agile environment and leading decentralized teams
+ Ability to travel at least 25% per year
**Preferred Qualifications**
+ Pharmacy Benefits Management or healthcare experience
+ BI or Analytics Product Management experience
+ High technology and data acumen
+ Experience product transformation, activation and operational model within complex environments across large organizations
+ Experience problem solving and consulting within complex environments across large organizations
+ Experience facilitating cross-functional teams' efforts with an appreciation for diverse perspectives and experience
+ Clear and concise oral and written communication skills, strong interpersonal skills with executive presence and ability to influence across disciplines and levels of seniority
+ Ability to provide vision to large teams to guide multi-month fast-paced projects, establish key milestones driven by market/enterprise need, and direct matrixed teams
+ Critical thinker with the ability to make informed choices in a high-pressure environment
+ Build and maintain strong relationships across key stakeholders and constituents
+ Must be passionate about contributing to an organization focused on continuously improving internal and external customer experiences
**Education**
Bachelor's degree or equivalent experience
**Pay Range**
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 09/12/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.