Pharmacy Customer Service Associate

Coralville, Iowa Walgreens

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Job Description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser
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Pharmacy Technician

52404 Cedar Rapids, Iowa CVS Health

Posted today

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Job Purpose and Summary:At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient healthFollowing pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillmentContributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problemsCompleting basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patientsRemaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the businessUnderstanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and securityDelivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certificationWhere permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccinesEducating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questionsMonitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirementsReviewing and collecting patient information; tracking and documenting for each applicable patientMonitoring and managing vaccine suppliesRequired Qualifications:Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certificationIf the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of ageIf the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency programState-level licensure and national certification requirements vary by stateEssential Functions: Regular and predictable attendance, including nights and weekendsAbility to complete required training within designated timeframeAttention and Focus:Ability to concentrate on a task over a period of timeAbility to pivot quickly from one task to another to meet patient and business needsAbility to confirm prescription information and label accuracy, ensuring patient safetyCustomer Service and Team Orientation:Actively look for ways to help people, and do so in a friendly mannerNotice and understand patients' reactions, and respond appropriatelyCommunication Skills:Use and understand verbal and written communication to interact with patients and colleaguesUtilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate timesMathematical Reasoning:Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescriptionProblem Resolution:Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple optionsPhysical Demands:Be mobile and remain upright for extended periods of timeLift, scan, and bag itemsReach overhead; stretch or reach out with the body, arms, and/or legs to grasp itemsMove fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or armExtend hand(s) and arm(s) multiple directions to place, move, or lift itemsControl precision; quickly adjust machines to exact positionsStoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waistClose visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small partsOccasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accuratelyHave the ability to receive detailed information through oral communicationAny additional tasks as directed by Supervisor or ManagerPreferred Qualifications: 1-3 years previous experience as a Pharmacy TechnicianPrevious experience in a pharmacy, retail, medical, or customer service settingAbility to work in the home store, and across the market in other locations, to meet business needsAnticipated Weekly Hours29Time TypePart timePay RangeThe typical pay range for this role is:$16.00 - $25.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit anticipate the application window for this opening will close on: 10/10/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Pharmacy Technician

52245 Iowa City, Iowa CVS Health

Posted 3 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Job Purpose and Summary:At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient healthFollowing pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillmentContributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problemsCompleting basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patientsRemaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the businessUnderstanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and securityDelivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certificationWhere permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccinesEducating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questionsMonitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirementsReviewing and collecting patient information; tracking and documenting for each applicable patientMonitoring and managing vaccine suppliesRequired Qualifications:Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certificationIf the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of ageIf the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency programState-level licensure and national certification requirements vary by stateEssential Functions: Regular and predictable attendance, including nights and weekendsAbility to complete required training within designated timeframeAttention and Focus:Ability to concentrate on a task over a period of timeAbility to pivot quickly from one task to another to meet patient and business needsAbility to confirm prescription information and label accuracy, ensuring patient safetyCustomer Service and Team Orientation:Actively look for ways to help people, and do so in a friendly mannerNotice and understand patients' reactions, and respond appropriatelyCommunication Skills:Use and understand verbal and written communication to interact with patients and colleaguesUtilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate timesMathematical Reasoning:Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescriptionProblem Resolution:Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple optionsPhysical Demands:Be mobile and remain upright for extended periods of timeLift, scan, and bag itemsReach overhead; stretch or reach out with the body, arms, and/or legs to grasp itemsMove fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or armExtend hand(s) and arm(s) multiple directions to place, move, or lift itemsControl precision; quickly adjust machines to exact positionsStoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waistClose visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small partsOccasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accuratelyHave the ability to receive detailed information through oral communicationAny additional tasks as directed by Supervisor or ManagerPreferred Qualifications: 1-3 years previous experience as a Pharmacy TechnicianPrevious experience in a pharmacy, retail, medical, or customer service settingAbility to work in the home store, and across the market in other locations, to meet business needsAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$16.00 - $25.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit anticipate the application window for this opening will close on: 10/13/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Pharmacy Technician

52245 Iowa City, Iowa CVS Pharmacy

Posted 5 days ago

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Job Description

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system and their personal health care by improving access, lowering costs and being Pharmacy Technician, Technician, Pharmacy, Pharmacy Manager, High School, Operations, Healthcare

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Pharmacy Technician

52404 Cedar Rapids, Iowa International SOS Government Medical Services

Posted 7 days ago

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Job Description

Company Description

International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include "hands on" direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Services headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.

Job Description

This position is contingent on contract award.

International Health and Medical Services is looking for an experienced Pharmacy Technician to assist the pharmacist in the preparation, dispensing, and management of medications for patients, ensuring compliance with regulations and safety protocols. This role includes maintaining inventory, processing medication orders, and providing support in patient education to promote proper medication use within the facility.

Key Responsibilities
  • Respond to requests and prioritizing if inquiry should be referred to a pharmacist.
  • Fill and dispense prescriptions as delegated by Pharmacists.
  • Assists the pharmacist in patient care activities.
  • Performs the technical processes entailed in processing and dispensing medications to patients.
  • Manage the regular program of supply procurement and supply management.
  • Assessment of stock, preparing purchase orders and requests, placing computer generated or phone orders, receiving drugs into the pharmacy, and taking periodic inventories of stock.
  • Performs daily maintenance functions on automated equipment.
  • Runs daily operational and pharmacy reports.
  • Performs a variety of quality assurance/quality improvement activities.
  • Function as contact person for on-line point system to include training others or responding to questions.
  • Monitors the patient system, assures the accuracy of patient data and appropriateness of billing information so that correct billing documents are produced.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Basic Requirements/Certifications:
  • Must demonstrate at least six (6) months of general experience and six (6) months of specialized experience equivalent.
  • Specialized experience is based upon the Individual Occupational Requirements for Pharmacy Technicians:
  • General experience is based upon general schedule qualifications standards: (l) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Examples of work at this level include clerical work in medical settings such as verifying accuracy of patient information, enter codes or other information into computers or enter information into databases or software programs or enter patient or treatment data into computers and interacting with customers in person to provide information of service.
  • OR successfully completed post high school education.
  • OR combination of equivalent combination of education and experience.
  • In addition to the minimum requirements, the following certification is determined to be essential to perform the duties and responsibilities of the position.
    • Possess a current and active certification through Pharmacy Technician Certification Board or National Health career Association or similar certification and
    • Active Pharmacy Technician License or an active state Certified Pharmacy Technician License and
    • Possess a current and active Pharmacy Technician Certification Board (PTCB) Advanced Certification.
  • American Heart Association (AHA) Basic Life Support (BLS).
  • Trained in Basic First Aid.
  • Employees shall have at least one year of general experience that demonstrates the following:
    • The ability to greet and deal tactfully with the public.
    • Capability of understanding and applying written and verbal orders, rules, and regulations. All personnel shall be literate and be able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and must be able to compose reports.
    • Good judgment, courage, alertness, an even temperament, and render satisfactory performance through knowledge of his/her position responsibilities.
    • Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, civil disturbances, and building evacuations.
Education Required:
  • Possess a high school diploma or equivalent.
Physical Requirements:
  • This position is considered hazardous duty.
  • Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
  • Required to jog/fast walk up to ¼ mile.
  • Requires physical exertion such as lifting objects greater than 30 pounds.
  • Required to perform CPR/emergency care standing or kneeling.
  • Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).
  • Must be able to see, hear and smell with aids if necessary.
  • Must be able to lift, push, or carry 30 pounds.
  • Must perform the duties of my job in a stressful and often austere environment without physical limitations.
  • Sitting and/or standing for extended periods of time.
  • Average manual dexterity for computer operation.
  • Phone or computer use for extended periods of time.
Other Special Qualifications:
  • Minimum of 21 years of age.
  • Must maintain current/physical residency in the continental U.S.
  • Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment.
  • Be a U.S. citizen or a person lawfully admitted into the U.S. for permanent residence.
  • Have resided in the U.S. for the last five years (unless abroad on official U.S. government duty).
  • Successfully engage in and complete a thorough Background Investigation.
  • Poses or have ability to obtain required security clearances.
  • Proficiency in Spanish is preferred.


Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.

Compensation: Min: $17/hr Max: $20/hr

Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws

International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.
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Pharmacy Technician

52401 Cedar Rapids, Iowa Molina Healthcare

Posted today

Job Viewed

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Job Description

**JOB DESCRIPTION**
**Job Summary**
Molina Pharmacy Services/Management staff work to ensure that Molina members have access to all medically necessary prescription drugs and those drugs are used in a cost-effective, safe manner. These jobs are responsible for creating, operating, and monitoring Molina Health Plan's pharmacy benefit programs in accordance with all federal and state laws. Jobs in this family include those involved in formulary management (such as, reviewing prior authorization requirements, reviewing drug/provider utilization patterns and pharmacy costs management), clinical pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and measuring performance metrics regarding patient outcomes, medications safety and medication use policies).
**Shift: 12-8:30 PM EST**
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs initial receipt and review of non-formulary or prior authorization requests against plan approved criteria. Requests additional information from providers as needed to properly evaluate the request.
+ Accurately enters on-line approvals or denials of requests. Authorized to make and carry out simple prior authorization requests within established policies and procedures.
+ Participates in the development /administration of programs designed to enhance the utilization of targeted drugs and the identification of cost saving pharmacy practices.
+ Identifies and reports departmental operational issues and resource needs to appropriate management.
+ Assists Molina Member Services, pharmacies, and health plan providers in resolving member prescription claim, prior authorization, or pharmacy services access issues.
+ Articulates Pharmacy Management policies and procedures to pharmacy/health plan providers, other Molina staff and others as needed.
**JOB QUALIFICATIONS**
**Required Education**
High School Diploma or GED equivalent
**Required Experience**
2 years' experience as a Pharmacy Technician
**Required License, Certification, Association**
Active and unrestricted Pharmacy Technician Certification
**Preferred Education**
Associate degree
**Preferred Experience**
3+ years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $31.71 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Pharmacy Technician

52240 Iowa City, Iowa Molina Healthcare

Posted today

Job Viewed

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Job Description

**JOB DESCRIPTION**
**Job Summary**
Molina Pharmacy Services/Management staff work to ensure that Molina members have access to all medically necessary prescription drugs and those drugs are used in a cost-effective, safe manner. These jobs are responsible for creating, operating, and monitoring Molina Health Plan's pharmacy benefit programs in accordance with all federal and state laws. Jobs in this family include those involved in formulary management (such as, reviewing prior authorization requirements, reviewing drug/provider utilization patterns and pharmacy costs management), clinical pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and measuring performance metrics regarding patient outcomes, medications safety and medication use policies).
**Shift: 12-8:30 PM EST**
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs initial receipt and review of non-formulary or prior authorization requests against plan approved criteria. Requests additional information from providers as needed to properly evaluate the request.
+ Accurately enters on-line approvals or denials of requests. Authorized to make and carry out simple prior authorization requests within established policies and procedures.
+ Participates in the development /administration of programs designed to enhance the utilization of targeted drugs and the identification of cost saving pharmacy practices.
+ Identifies and reports departmental operational issues and resource needs to appropriate management.
+ Assists Molina Member Services, pharmacies, and health plan providers in resolving member prescription claim, prior authorization, or pharmacy services access issues.
+ Articulates Pharmacy Management policies and procedures to pharmacy/health plan providers, other Molina staff and others as needed.
**JOB QUALIFICATIONS**
**Required Education**
High School Diploma or GED equivalent
**Required Experience**
2 years' experience as a Pharmacy Technician
**Required License, Certification, Association**
Active and unrestricted Pharmacy Technician Certification
**Preferred Education**
Associate degree
**Preferred Experience**
3+ years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $31.71 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Pharmacy Technician

52401 Cedar Rapids, Iowa Molina Healthcare

Posted today

Job Viewed

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Job Description

**JOB DESCRIPTION**
**Job Summary**
Molina Pharmacy Services/Management staff work to ensure that Molina members have access to all medically necessary prescription drugs and those drugs are used in a cost-effective, safe manner. These jobs are responsible for creating, operating, and monitoring Molina Health Plan's pharmacy benefit programs in accordance with all federal and state laws. Jobs in this family include those involved in formulary management (such as, reviewing prior authorization requirements, reviewing drug/provider utilization patterns and pharmacy costs management), clinical pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and measuring performance metrics regarding patient outcomes, medications safety and medication use policies).
**Shift: 8-4:30 PM EST**
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs initial receipt and review of non-formulary or prior authorization requests against plan approved criteria. Requests additional information from providers as needed to properly evaluate the request.
+ Accurately enters on-line approvals or denials of requests. Authorized to make and carry out simple prior authorization requests within established policies and procedures.
+ Participates in the development /administration of programs designed to enhance the utilization of targeted drugs and the identification of cost saving pharmacy practices.
+ Identifies and reports departmental operational issues and resource needs to appropriate management.
+ Assists Molina Member Services, pharmacies, and health plan providers in resolving member prescription claim, prior authorization, or pharmacy services access issues.
+ Articulates Pharmacy Management policies and procedures to pharmacy/health plan providers, other Molina staff and others as needed.
**JOB QUALIFICATIONS**
**Required Education**
High School Diploma or GED equivalent
**Required Experience**
2 years' experience as a Pharmacy Technician
**Required License, Certification, Association**
Active and unrestricted Pharmacy Technician Certification
**Preferred Education**
Associate degree
**Preferred Experience**
3+ years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $31.71 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now
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Pharmacy Technician

52240 Iowa City, Iowa Molina Healthcare

Posted today

Job Viewed

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Job Description

**JOB DESCRIPTION**
**Job Summary**
Molina Pharmacy Services/Management staff work to ensure that Molina members have access to all medically necessary prescription drugs and those drugs are used in a cost-effective, safe manner. These jobs are responsible for creating, operating, and monitoring Molina Health Plan's pharmacy benefit programs in accordance with all federal and state laws. Jobs in this family include those involved in formulary management (such as, reviewing prior authorization requirements, reviewing drug/provider utilization patterns and pharmacy costs management), clinical pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and measuring performance metrics regarding patient outcomes, medications safety and medication use policies).
**Shift: 8-4:30 PM EST**
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs initial receipt and review of non-formulary or prior authorization requests against plan approved criteria. Requests additional information from providers as needed to properly evaluate the request.
+ Accurately enters on-line approvals or denials of requests. Authorized to make and carry out simple prior authorization requests within established policies and procedures.
+ Participates in the development /administration of programs designed to enhance the utilization of targeted drugs and the identification of cost saving pharmacy practices.
+ Identifies and reports departmental operational issues and resource needs to appropriate management.
+ Assists Molina Member Services, pharmacies, and health plan providers in resolving member prescription claim, prior authorization, or pharmacy services access issues.
+ Articulates Pharmacy Management policies and procedures to pharmacy/health plan providers, other Molina staff and others as needed.
**JOB QUALIFICATIONS**
**Required Education**
High School Diploma or GED equivalent
**Required Experience**
2 years' experience as a Pharmacy Technician
**Required License, Certification, Association**
Active and unrestricted Pharmacy Technician Certification
**Preferred Education**
Associate degree
**Preferred Experience**
3+ years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $31.71 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now

Pharmacy Technician

52240 Iowa City, Iowa Molina Healthcare

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**
**Job Summary**
Molina Pharmacy Services/Management staff work to ensure that Molina members have access to all medically necessary prescription drugs and those drugs are used in a cost-effective, safe manner. These jobs are responsible for creating, operating, and monitoring Molina Health Plan's pharmacy benefit programs in accordance with all federal and state laws. Jobs in this family include those involved in formulary management (such as, reviewing prior authorization requirements, reviewing drug/provider utilization patterns and pharmacy costs management), clinical pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and measuring performance metrics regarding patient outcomes, medications safety and medication use policies).
**Shift: 12-8:30 PM EST**
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs initial receipt and review of non-formulary or prior authorization requests against plan approved criteria. Requests additional information from providers as needed to properly evaluate the request.
+ Accurately enters on-line approvals or denials of requests. Authorized to make and carry out simple prior authorization requests within established policies and procedures.
+ Participates in the development /administration of programs designed to enhance the utilization of targeted drugs and the identification of cost saving pharmacy practices.
+ Identifies and reports departmental operational issues and resource needs to appropriate management.
+ Assists Molina Member Services, pharmacies, and health plan providers in resolving member prescription claim, prior authorization, or pharmacy services access issues.
+ Articulates Pharmacy Management policies and procedures to pharmacy/health plan providers, other Molina staff and others as needed.
**JOB QUALIFICATIONS**
**Required Education**
High School Diploma or GED equivalent
**Required Experience**
2 years' experience as a Pharmacy Technician
**Required License, Certification, Association**
Active and unrestricted Pharmacy Technician Certification
**Preferred Education**
Associate degree
**Preferred Experience**
3+ years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $31.71 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now

Pharmacy Technician

52401 Cedar Rapids, Iowa Molina Healthcare

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**
**Job Summary**
Molina Pharmacy Services/Management staff work to ensure that Molina members have access to all medically necessary prescription drugs and those drugs are used in a cost-effective, safe manner. These jobs are responsible for creating, operating, and monitoring Molina Health Plan's pharmacy benefit programs in accordance with all federal and state laws. Jobs in this family include those involved in formulary management (such as, reviewing prior authorization requirements, reviewing drug/provider utilization patterns and pharmacy costs management), clinical pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and measuring performance metrics regarding patient outcomes, medications safety and medication use policies).
**Shift: 12-8:30 PM EST**
**KNOWLEDGE/SKILLS/ABILITIES**
+ Performs initial receipt and review of non-formulary or prior authorization requests against plan approved criteria. Requests additional information from providers as needed to properly evaluate the request.
+ Accurately enters on-line approvals or denials of requests. Authorized to make and carry out simple prior authorization requests within established policies and procedures.
+ Participates in the development /administration of programs designed to enhance the utilization of targeted drugs and the identification of cost saving pharmacy practices.
+ Identifies and reports departmental operational issues and resource needs to appropriate management.
+ Assists Molina Member Services, pharmacies, and health plan providers in resolving member prescription claim, prior authorization, or pharmacy services access issues.
+ Articulates Pharmacy Management policies and procedures to pharmacy/health plan providers, other Molina staff and others as needed.
**JOB QUALIFICATIONS**
**Required Education**
High School Diploma or GED equivalent
**Required Experience**
2 years' experience as a Pharmacy Technician
**Required License, Certification, Association**
Active and unrestricted Pharmacy Technician Certification
**Preferred Education**
Associate degree
**Preferred Experience**
3+ years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $31.71 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now
 

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