413 Pos jobs in Tampa

POS QA Analyst

33646 Tampa, Florida Everest Technologies

Posted 11 days ago

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Job Description

We need a QA Analyst for a customized version of Oracle Retail Point-of-Service (POS) application.

Qualifications:

  • 5+ years of experience with quality assurance & testing
  • Experience testing a Point of Sale application, preferably Oracle
  • Experience testing credit, debit, gift card processing, credit certification, sales & returns, promotional discount functionalities.
  • Testing Certificate, at least foundation level. Ie; ISTQB Foundation Level Testing (CTFL)
  • Minimum 3+ years' experience
  • Ideally has worked in the Retail industry with POS experience
  • Ability to on-board quickly
  • Independent worker
  • Strong communication skills
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POS Terminals Release Team Engineer - Infrastructure Engineer II

33603 Tampa, Florida JPMorgan Chase

Posted 3 days ago

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Job Description

With your expertise in delivering point of sale payment terminal solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.
As an Infrastructure Engineer II at JPMorgan Chase within the Commercial & Investment Bank group, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology. Your hands-on knowledge in POS terminals, system design, application support, testing, and operational stability will help your team deliver high-quality products. You'll be instrumental in solving more difficult technical issues, working closely with 3rd party vendors, supporting terminal and application upgrades and developing integration elements.
**Job responsibilities**
+ Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met
+ Provides technical expertise throughout the software lifecycle including design, implementation and delivery
+ Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
+ Carries out day to day work assignments with some guidance and within documented parameters
+ Escalates issues to appropriate leaders
+ Develops considerations for upstream/downstream data and systems or technical implications
+ Adds to team culture of diversity, equity, inclusion, and respect
**Required qualifications, capabilities, and skills**
+ Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
+ Experience with testing and/or troubleshooting POS terminals from vendors such as Ingenico, Verifone or PAX
+ Exposure with one or more general-purpose programming languages: Python, Java, Kotlin, C, C++, Power Shell
+ Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
+ General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages (e.g., Scripting, Python, etc.)
+ Experience with cloud technologies with the ability to operate in and migrate across public and private clouds
+ Basic technical knowledge of additional technical domains
+ Basic data fluency and automation knowledge
**Preferred qualifications, capabilities, and skills**
+ Exposure with Payment Card Industry Data Security Standard (PCI DSS)
+ Understanding of cloud, virtualization, APIs, and modern software languages
+ Knowledge of data at rest and data in transit encryption concepts
+ Vendor Management experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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POS Terminals Release Team Engineer - Infrastructure Engineer II

33601 Tampa, Florida JPMorgan Chase Bank, N.A.

Posted 5 days ago

Job Viewed

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Job Description

Permanent
With your expertise in delivering point of sale payment terminal solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.

As an Infrastructure Engineer II at JPMorgan Chase within the Commercial & Investment Bank group, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology. Your hands-on knowledge in POS terminals, system design, application support, testing, and operational stability will help your team deliver high-quality products. You'll be instrumental in solving more difficult technical issues, working closely with 3rd party vendors, supporting terminal and application upgrades and developing integration elements.

Job responsibilities

  • Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met
  • Provides technical expertise throughout the software lifecycle including design, implementation and delivery
  • Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
  • Carries out day to day work assignments with some guidance and within documented parameters
  • Escalates issues to appropriate leaders
  • Develops considerations for upstream/downstream data and systems or technical implications
  • Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

  • Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
  • Experience with testing and/or troubleshooting POS terminals from vendors such as Ingenico, Verifone or PAX
  • Exposure with one or more general-purpose programming languages: Python, Java, Kotlin, C, C++, Power Shell
  • Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
  • General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages (e.g., Scripting, Python, etc.)
  • Experience with cloud technologies with the ability to operate in and migrate across public and private clouds
  • Basic technical knowledge of additional technical domains
  • Basic data fluency and automation knowledge

Preferred qualifications, capabilities, and skills

  • Exposure with Payment Card Industry Data Security Standard (PCI DSS)
  • Understanding of cloud, virtualization, APIs, and modern software languages
  • Knowledge of data at rest and data in transit encryption concepts
  • Vendor Management experience

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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Customer Service Advisor

Tampa, Florida USAA

Posted 1 day ago

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Job Description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in May, June or July we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C personal lines or producer agent license to work in our Phoenix, San Antonio, Tampa and Colorado Springs office . This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

  • Facilitate the member experience by answering phone calls, emails, and other requests from members.
  • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
  • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
  • Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
  • Maintain required Property & Casualty (P&C) licenses and state registrations.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED equivalent
  • Currently active Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
  • 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
  • Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner.
  • Prior experience in a fast-paced contact center environment.
  • 1+ years of direct sales or upselling/cross selling experience.

Compensation range: The hiring range for this position is: $6,370 - 50,300.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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