27 Product Quality jobs in Jacksonville

**Job Description Summary**
Unison is the leading provider of differentiated engine controls, accessories, and performance monitoring solutions in the Aerospace, Defense & Space segments. Serving both original equipment manufacturers and aftermarket customers, Unison designs, manufactures and supplies the most advanced components and systems in the world.
Product quality review associated with the manufacturing process. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.
**Job Description**
**Roles and Responsibilities**
+ Lead and manage quality assurance activities within the production environment.
+ Develop, implement, and maintain quality control systems and procedures.
+ Conduct regular inspections and audits of production processes and products.
+ Identify and resolve quality issues in a timely manner.
+ Collaborate with cross-functional teams to drive continuous improvement initiatives.
+ Ensure compliance with industry standards, regulations, and company policies.
+ Train and mentor production staff on quality standards and best practices.
+ Analyze quality data and generate reports to track performance and identify trends.
+ Participate in root cause analysis and corrective action processes.
**Required Qualifications**
+ Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7 years of experience in Quality and/or Manufacturing).
+ Minimum of 3 years of Quality and/or Manufacturing experience.
**Desired Characteristics**
+ Strong oral and written communication skills.
+ Demonstrated ability to analyze and resolve problems.
+ Ability to document, plan, market, and execute programs.
+ Established project management skills.
_This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

IEM is the largest independent full-line manufacturer of electrical distribution and control systems in North America. The Company has developed one of the most sophisticated electrical product manufacturing systems in the world and has cultivated partnerships with leading component suppliers resulting in optimal solutions to customer problems. IEM has offices in California, Florida, Canada and Belgium.

PURPOSE OF POSITION:

The top priorities of this position will be to support Quality and ISO 9001 in all areas of the IEM Organization at manufacturing site - both internal and external.

Significant involvement with all areas of product and manufacturing, while also increasing visibility, communication and collaboration with key departments is instrumental in this position.

The main functions of the Quality Assurance role include (but not limited to):

Responsibilities:

• Collate, analyze and monitor company process & quality metrics against defined objective parameters
• Write/author technical reports to management depicting the quality levels, quality problems and cost of quality.
• Optimize manufacturability, assembly, testability, cost and quality of components (in-house and purchased) and final product
• Monitor product performance/quality through gathering relevant data and producing statistical reports.
• PFMEA and new program implementation including tooling and manufacturing processes to identify and mitigate risk identified
• Review, understand and ensure manufacturing process meets customer and industry specifications and requirements
• Identify/specify relevant quality-related and workmanship standards training needs.
• Offer technical expertise to company on statistics, Six Sigma methodology, tools, and best practices
• Define, develop document and implement manufacturing and assembly process and quality procedures in conjunction with department staff.
• Conduct Corrective Actions - Internal and External
• Understanding and knowledge of Solidworks
• Maintain and report department KPI's
• Facilitate problem solving techniques within production team (including suppliers).
• Set up and drive standard work and best practices
• Document clear project actions and enable timeline achievement
• Development of robust, predictive quality systems in production environment by applying world class techniques (Six Sigma, SPC, GRR, 5Y, CAR, etc.)
• Working with Engineering team on continuous improvement opportunities
• Knowledge of IPC-620
• Failure analysis to support production and assembly
• Collaborating with other divisions to identify and document best practice
• Perform Internal Audits, report and help solve non-conformances

Qualifications:

• Experience manufacturing and quality process for a plant, division, or company with both design and production organizations.
• Solid background in Six Sigma methodology (green belt minimum, black belt preferred)
• Experience with the development, manufacturing and testing equipment, fixtures and processes for electrical connectors, harnesses and/or equipment.
• Able to think creatively, logically, and independently to solve problems encountered in manufacturing, supply chain, engineering, regulatory compliance and the quality field.
• Able to identify opportunities for improvement throughout the organization's processes and be able to delegate without formal authority.

COMPETENCIES:

• Verbal and written communication proficiency
• Attention to detail
• Thorough compliance knowledge
• Organizational and time management skills
• Reliable with a respect to confidentiality

EDUCATION AND EXPERIENCE:

• Degree/Diploma in Engineering or related discipline
• 2-3 Years or more years related experience in quality assurance

• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Experience with UL/CSA and ISO 9001 QMS Systems

PHYSICAL/MENTAL/ENVIRONMENTAL:

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space.

Description
Ready to shape the future of software quality? Join our innovative team as a talented Quality Assurance Engineer! This isn't just a contract; it's a chance to make a significant impact, driving the reliability and performance of our cutting-edge software systems. We're looking for a passionate individual ready to take ownership and collaborate with brilliant minds.
What You'll Do:
+ Architect and evolve our automated testing landscape using the power of Java and Selenium, ensuring flawless user experiences.
+ Become a performance guru! Dive deep with tools like JMeter to pinpoint bottlenecks and optimize system responsiveness.
+ Forge strong partnerships with external development teams, weaving quality into the fabric of our collaborative projects.
+ Master the art of continuous integration by implementing and managing automation powerhouses like Azure DevOps Pipelines.
+ Lead the charge on quality assurance initiatives, driving projects to successful completion with your expertise and vision.
+ Transform test results into actionable insights, communicating your findings clearly and influencing key decisions.
+ Revolutionize our integration testing processes, boosting efficiency and maximizing the impact of our quality efforts.
+ Be the voice of quality, collaborating seamlessly with cross-functional teams to achieve shared goals.
Why You'll Thrive Here:
+ Growth & Impact: This is a long-term opportunity to truly shape our quality practices and see the tangible results of your contributions.
+ Autonomy & Ownership: You'll have the freedom to lead and innovate, making a real difference without constant oversight.
+ Cutting-Edge Tech: Work with the latest tools and technologies, including Java, Selenium, JMeter, and Azure DevOps.
+ Collaborative Culture: Join a supportive and dynamic team where your ideas are valued and collaboration is key.
+ Location Perks: Remote!
Requirements
+ Your Expertise: You bring a strong command of Java and a proven track record leveraging Selenium frameworks to build robust automation solutions.
+ Your Experience: You have at least 5 years of hands-on experience as an Automation Engineer, demonstrating your deep understanding of quality assurance best practices.
+ Bonus Points: Familiarity with performance testing tools like JMeter will set you apart, showcasing your commitment to holistic quality.
+ Tech Savvy: Experience with automation servers, especially Azure DevOps Pipelines, is a significant plus, highlighting your ability to streamline development workflows.
+ Collaborative Spirit: Prior experience working effectively with external development teams demonstrates your strong communication and partnership skills.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Details Job Location Corporate Office - Jacksonville, FL Position Type Full Time   Job Shift Day Description

Who We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients.

The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons.

KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient. This technology allows our surgeons to provide the best-in-class treatment for their patients.

KLS Martin Guiding Principles

• Established, Privately Held Business Group - Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
• Patient Focus - We design products with the patient in mind - CMF, Thoracic & Hand
• Product to Table - Integrated planning, design, manufacturing and distribution process
• Educational Partner - Our primary focus for support is on education
• Inventory Alliance - Inventory management is critical to patient treatment/outcome
• Surgical Innovation is Our Passion - More than just a tagline

What We Offer

• We provide full-time employees with a competitive benefits package, including paid parental leave
• In-house training and professional development opportunities
• A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation

Job Summary

Quality Assurance Logistics Manager leads the functions of Operations product quality assurance and inspection, to include Quality Assurance, Quality Assurance Returns/ Decontamination, and Servicing. Responsible for managing and ensuring the Quality Assurance teams and daily work processes comply as described by controlled procedures and processes. Ensure Quality and Safety compliance. Assist in Managing the IPS Quality Assurance Department as needed.

Essential Functions, Duties, and Responsibilities

• Responsible for managing and ensuring the Quality Assurance teams and daily work processes comply as described by controlled procedures and processes. Ensure compliance to quality, safety, and drive continuous improvement initiatives.
• Lead and prioritize the activities of the Quality Assurance teams, ensuring that all products consistently meet or exceed quality standards.
• Perform essential Quality Assurance functions, including but not limited to Non-Conformance Material Reports (NCMR), product complaints, inspections, and decontamination processes.
• Ensure the continuous flow of products through quality inspection processes, maintaining efficiency and compliance.
• Ensure that incoming shipments meet specifications and requirements; have the authority to halt product releases if necessary.
• Ability to assess risks associated with logistics processes and implement effective controls to ensure the safe distribution of medical devices.
• Participate in and support both internal and external audits of the facility to ensure compliance with relevant standards.
• Plan and manage operational budgets for the Quality Assurance function, ensuring resource allocation is aligned with business goals.
• Manage the handling of product discrepancies and nonconforming materials, ensuring procedures are communicated and followed.
• Maintain and manage area-controlled documentation, ensuring proper retrieval and interpretation in compliance with business requirements.
• Lead and drive continuous process improvement initiatives to enhance product quality and operational efficiency.
• Manage staffing and team structure within the Quality Assurance department, addressing any necessary changes to ensure optimal performance.
• Perform other related duties as required to support the overall objectives of the business.

Qualifications

Educational and Experience Requirements

• Bachelor's degree required.
• A minimum of 8 years' experience in regulated industry specific to job role.
• Comprehension of 21CFR820, 13485 and application of the standards.
• CQA (Certified Quality Auditor) or CQE (Certified Quality Engineer) certification required
• Proficient user of Microsoft Office applications
• Use of SAP preferred but not required

Knowledge, Skills, and Abilities

• Adhere and support KLS Martin's quality and safety policies and procedures.
• Ability to retrieve and interpret documentation.
• Strong organizational and time-management skills.
• Strong communication and leadership skills.
• Able to work in a team setting and independently under minimum supervision.
• Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.
• Problem solving & Decision Making / Adaptability & Flexibility
• High level of customer service displaying positive attitude.

Skill Requirements

• Typing/computer keyboard
• Utilize computer software (specified above)
• Retrieve and compile information
• Maintain records/logs
• Verify data and information
• Organize and prioritize information/tasks
• Operate office equipment
• Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
• Verbal communication
• Written communication
• Public speaking/group presentations
• Research, analyze and interpret information
• Investigate, evaluate, recommend action
• Leadership and supervisory, managing people
• Basic mathematical concepts (e.g. add, subtract)
• Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)

Physical Requirements

• Sitting for extended periods
• Extended periods viewing computer screen
• Walking
• Reading
• Speaking
• Hear/Listen
• Maintain regular, punctual attendance
• Lifting/carrying up to 20 pounds various items
• Lifting/carrying more than 20 pounds various items
• Repetitive Motions
• Pushing/Pulling
• Bending/Stooping
• Reaching/Grasping
• Writing

Hazards

• Warehouse environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

KLS Martin is a drug-free employer

JRAD is seeking candidates for QA Safety Evaluators who support management in the development, implementation, and continuous improvement of an effective Quality Management System (QMS) and site-level Occupational Safety and Health Program. This role ensures compliance with customer requirements, regulatory standards, and internal policies by maintaining quality documentation, conducting audits, and driving process improvements. The specialist also coordinates safety initiatives, training, and hazard mitigation across the site.

Roles/Responsibilities:

Quality Assurance:

• Support the planning, development, and implementation of the Quality Management System (QMS).
• Assist in the creation and maintenance of an approved Quality Manual in compliance with the contract Statement of Work (SOW) and QMS standards.
• Coordinate the development and revision of Work Instructions (WIs) and Standard Operating Procedures (SOPs) for all QMS elements.
• Schedule and support quality assurance (QA) audits and inspections.
• Conduct or participate in technical and special inspections as required.
• Maintain documentation of site quality audits, including nonconformity reports and corrective/preventive action plans.
• Analyze audit findings, trends, and key performance metrics to identify and implement process improvements.
• Provide support for Government-led quality audits.

Safety Program:

• Coordinate and implement Occupational Safety and Health Program requirements at the site level.
• Ensure compliance with applicable regulatory bodies (e.g., OSHA, EPA, U.S. Navy, etc.).
• Identify and mitigate physical and procedural hazards in the workplace.
• Coordinate and/or deliver required safety training for employees.
• Advise site management on hazard assessments, control measures, regulatory compliance, and safety initiatives.
• Serve as the focal point for site safety inspections, reporting, and analysis.
• Manage incident reporting and investigation; assist in corrective action planning and implementation.
• Conduct workplace inspections, assessments, and maintain related records.
• Develop strategies to improve overall site safety and promote a proactive safety culture.
• Follow injury management procedures and coordinate treatment with local medical facilities and site safety leadership.
• Perform root cause analysis and provide guidance to site management on corrective actions.

Required Skills and Education:

• Bachelor's degree in quality assurance, Occupational Safety, Environmental Science, Engineering, or a related field.
• 5+ years of experience in quality and/or safety program administration.
• Knowledge of QMS standards (e.g., ISO 9001) and occupational safety regulations (e.g., OSHA, EPA).
• Experience with audit processes, technical inspections, and regulatory compliance.
• Strong analytical, organizational, and communication skills.
• Ability to work independently and collaboratively with multidisciplinary teams

Security Clearance:

• Secret Clearance

When you work for JRAD you will never be just a number. We put people before profits!

JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Accidental Death and Dismemberment Insurance
• Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
• Disability Insurance
• 401K Plan
• Tuition Reimbursement

JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.

PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.

Overview:

The QA Safety Evaluator supports management in the development, implementation, and continuous improvement of an effective Quality Management System (QMS) and site-level Occupational Safety and Health Program. This role ensures compliance with customer requirements, regulatory standards, and internal policies by maintaining quality documentation, conducting audits, and driving process improvements. The specialist also coordinates safety initiatives, training, and hazard mitigation across the site.

Responsibilities:

Quality Assurance:

• Support the planning, development, and implementation of the Quality Management System (QMS).
• Assist in the creation and maintenance of an approved Quality Manual in compliance with the contract Statement of Work (SOW) and QMS standards.
• Coordinate the development and revision of Work Instructions (WIs) and Standard Operating Procedures (SOPs) for all QMS elements.
• Schedule and support quality assurance (QA) audits and inspections.
• Conduct or participate in technical and special inspections as required.
• Maintain documentation of site quality audits, including nonconformity reports and corrective/preventive action plans.
• Analyze audit findings, trends, and key performance metrics to identify and implement process improvements.
• Provide support for Government-led quality audits.

Safety Program:

• Coordinate and implement Occupational Safety and Health Program requirements at the site level.
• Ensure compliance with applicable regulatory bodies (e.g., OSHA, EPA, U.S. Navy, etc.).
• Identify and mitigate physical and procedural hazards in the workplace.
• Coordinate and/or deliver required safety training for employees.
• Advise site management on hazard assessments, control measures, regulatory compliance, and safety initiatives.
• Serve as the focal point for site safety inspections, reporting, and analysis.
• Manage incident reporting and investigation; assist in corrective action planning and implementation.
• Conduct workplace inspections, assessments, and maintain related records.
• Develop strategies to improve overall site safety and promote a proactive safety culture.
• Follow injury management procedures and coordinate treatment with local medical facilities and site safety leadership.
• Perform root cause analysis and provide guidance to site management on corrective actions.

Qualifications:

• Bachelor's degree in quality assurance, Occupational Safety, Environmental Science, Engineering, or a related field.
• 5+ years of experience in quality and/or safety program administration.
• Knowledge of QMS standards (e.g., ISO 9001) and occupational safety regulations (e.g., OSHA, EPA).
• Experience with audit processes, technical inspections, and regulatory compliance.
• Strong analytical, organizational, and communication skills.
• Ability to work independently and collaboratively with multidisciplinary teams.
• Secret Clearance required

Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.

The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.

At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.

Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.

#cj

Quality Assurance Safety Evaluator

The QA Safety Evaluator supports management in the development, implementation, and continuous improvement of an effective Quality Management System (QMS) and site-level Occupational Safety and Health Program. This role ensures compliance with customer requirements, regulatory standards, and internal policies by maintaining quality documentation, conducting audits, and driving process improvements. The specialist also coordinates safety initiatives, training, and hazard mitigation across the site.

Responsibilities

Quality Assurance:

• Support the planning, development, and implementation of the Quality Management System (QMS).
• Assist in the creation and maintenance of an approved Quality Manual in compliance with the contract Statement of Work (SOW) and QMS standards.
• Coordinate the development and revision of Work Instructions (WIs) and Standard Operating Procedures (SOPs) for all QMS elements.
• Schedule and support quality assurance (QA) audits and inspections.
• Conduct or participate in technical and special inspections as required.
• Maintain documentation of site quality audits, including nonconformity reports and corrective/preventive action plans.
• Analyze audit findings, trends, and key performance metrics to identify and implement process improvements.
• Provide support for Government-led quality audits.

Safety Program:

• Coordinate and implement Occupational Safety and Health Program requirements at the site level.
• Ensure compliance with applicable regulatory bodies (e.g., OSHA, EPA, U.S. Navy, etc.).
• Identify and mitigate physical and procedural hazards in the workplace.
• Coordinate and/or deliver required safety training for employees.
• Advise site management on hazard assessments, control measures, regulatory compliance, and safety initiatives.
• Serve as the focal point for site safety inspections, reporting, and analysis.
• Manage incident reporting and investigation; assist in corrective action planning and implementation.
• Conduct workplace inspections, assessments, and maintain related records.
• Develop strategies to improve overall site safety and promote a proactive safety culture.
• Follow injury management procedures and coordinate treatment with local medical facilities and site safety leadership.
• Perform root cause analysis and provide guidance to site management on corrective actions.

Qualifications

• Bachelor's degree in quality assurance, Occupational Safety, Environmental Science, Engineering, or a related field.
• 5+ years of experience in quality and/or safety program administration.
• Knowledge of QMS standards (e.g., ISO 9001) and occupational safety regulations (e.g., OSHA, EPA).
• Experience with audit processes, technical inspections, and regulatory compliance.
• Strong analytical, organizational, and communication skills.
• Ability to work independently and collaboratively with multidisciplinary teams.
• Secret Clearance required

Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.

Manager, Quality Engineer AI/ML
As a Manager, Quality Engineer specializing in artificial intelligence (AI) and Machine Learning (ML) technologies, you will actively engage in your AI/ML craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users while also driving tangible value for Deloitte's business investments. You will leverage your extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently demonstrating your exemplary track record in delivering high-quality, outcome-focused solutions.
Recruiting for this role ends on September 30, 2025.
Work you'll do:
+ Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations.
+ Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, contributing to low-level architecture and component design, development, unit testing, integrations, and support.
+ Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Stay hands-on, self-driven, and continuously learn new approaches, languages, and frameworks with significant focus on infusing AI/ML/GenAI where possible/appropriate. Create technical specifications, and write high-quality, supportable, scalable code and review code of other engineers, mentoring them, to ensure all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams.
+ Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time.
+ Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions.
+ Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation.
+ Advanced Technical Proficiency: Possess deep expertise in modern software engineering practices and principles, including AI/ML/GenAI, Agile methodologies and DevSecOps to deliver daily product deployments using full automation from code check-in to production with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate strong understanding of the full lifecycle product development, focusing on continuous improvement and learning.
+ Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs, architectures, and UX/UI designs into technical specifications and code. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff.
+ Effective Communication and Influence: Capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives.
+ Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions.
The successful candidate will have and/or be able to:
The ideal candidate will have a strong background in quality assurance, test automation, and a deep understanding of how AI/ML can modernize the quality engineering processes. This role will be pivotal in enhancing our testing frameworks and ensuring the highest quality standards for our products.
+ Understanding of methodologies and tools like, XP, Lean, SAFe, DevSecOps, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly.
+ Understanding and extensive experience in working with various forms of big data to generate synthetic data for testing purposes.
+ Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.
The Team:
US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte's success. It is the engine that drives Deloitte, serving many of the world's largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
Qualifications:
Required:
+ Bachelor's degree in computer science, software engineering, or related field.
+ 6+ years of engineering experience focused in AI/ML
+ 3+ years of experience in Python, R, TensorFlow, PyTorch, Keras, Julia, ML libraries, NLP, etc.
+ 2+ years of recent experience in GenAI utilizing technologies such as: OpenAI, Claude, Gemini, LangChain, Agents, Vector databases and approaches like Prompt Engineering, fine-tuning, etc.
+ 3+ years of experience in quality assurance and automation-first techniques such as BDD, as well as test automation tools like, TOSCA, Selenium, Gherkin, Functionize, Testim, and AccelQ.
+ Limited immigration sponsorship may be available
+ Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
+ 8+ years of engineering experience focused in AI/ML
+ Prior experience in working with various forms of big data to generate synthetic data for testing purposes.
+ Prior experience with cloud hyper-scalers like Azure, AWS, and GCP.
+ Advanced degree (e.g., MS) in computer science, software engineering, or related field.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ 97,600 - $ 200,600.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation:
Hyperlink: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Responsibilities :

• Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
• Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
• Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
• Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
• Stay up-to-date with the latest quality assurance testing tools and strategies
• Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk
• Management
• Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
• Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Support to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility
• Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
• Identify any monitoring breaks and suggest enhancements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications :

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education :

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Primary Location:

Florence Kentucky United States

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Primary Location Full Time Salary Range:

$107,120.00 - $160,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 25, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.