Director of Professional Services

48083 Troy, Michigan Tyler Technologies

Posted 3 days ago

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Job Description

As the Director of Professional Services, you will play a critical leadership role in ensuring our Enforcement Mobile customers not only adopt but truly thrive with our solutions. This is a high-visibility, high-impact position at the center of the public sector software industry. Your leadership will directly influence customer satisfaction, team performance, revenue growth, and long-term retention. Working closely with the General Manager and key leaders, youll be responsible for the success of our delivery service, customer onboarding, and ongoing client experience.

Responsibilities:

What success looks like in this role

Strategic Leadership

  • Develop and execute a strategy for professional services, onboarding, and support transition.
  • Drive innovation in service delivery models to boost customer satisfaction and retention.
  • Establish and track KPIs to measure service/support success.
  • Lead and mentor high-performing teams serving Enforcement Mobile clients.
  • Foster a culture of customer-centricity, collaboration, and continuous improvement.
  • Recruit, develop, and retain top talent for scalable operations.
  • Promote accountability, client focus, discovery, and growth.
Customer Experience
  • Ensure a seamless journey from kickoff to support.
  • Serve as a customer advocate to resolve issues and improve experience.
  • Collect and act on customer feedback regularly.
Operational Excellence
  • Optimize workflows, tools, and processes to improve efficiency and service quality.
  • Manage budgets and resources to meet goals.
  • Leverage automation and tooling to scale service delivery.
  • Partner with Sales, Development, Support, and other teams to align and optimize the customer journey.
  • Maintain awareness of client/partner needs through regular engagement.
  • Participate in product release planning to ensure successful rollouts.
  • Manage the P&L to meet revenue, expense, and margin goals.
  • Ensure accurate budgeting, forecasting, and strategic planning.
  • Drive efficiency across delivery, contracting, planning, and implementation.
  • Support key contract negotiations as needed.
Administrative Responsibilities
  • Deliver feedback, reviews, and growth plans for team members.
  • Develop training and assessment plans for services staff.
  • Evaluate, update, and enforce policies to address inefficiencies and risks.
  • Perform additional job-related duties as needed.
Qualifications:

What were looking for in a candidate

  • Bachelors degree in business, technology, or related field (MBA or advanced degree preferred).
  • 10+ years of experience in professional services or related fields.
  • 4+ years of experience in leadership roles.
  • Proven track record of scaling service/support operations in software or tech environments.
  • Strong strategic thinking, problem-solving, and analytical skills.
  • Excellent leadership, communication, and interpersonal abilities.
  • Familiarity with SaaS models and customer lifecycle management.
  • Proactive, action-oriented, and comfortable in a transforming environment.
  • Creative problem-solving and ability to simplify complex topics.
  • Willingness to travel 25-50%
Location

College Station, Texas | Troy, Michigan

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $117,345 - $54,401 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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Director of Professional Services

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As the Director of Professional Services, you will play a critical leadership role in ensuring our Enforcement Mobile customers not only adopt but truly thrive with our solutions. This is a high-visibility, high-impact position at the center of the public sector software industry. Your leadership will directly influence customer satisfaction, team performance, revenue growth, and long-term retention. Working closely with the General Manager and key leaders, youll be responsible for the success of our delivery service, customer onboarding, and ongoing client experience. Responsibilities: What success looks like in this role Strategic Leadership
  • Develop and execute a strategy for professional services, onboarding, and support transition.
  • Drive innovation in service delivery models to boost customer satisfaction and retention.
  • Establish and track KPIs to measure service/support success.
Team Leadership & Development
  • Lead and mentor high-performing teams serving Enforcement Mobile clients.
  • Foster a culture of customer-centricity, collaboration, and continuous improvement.
  • Recruit, develop, and retain top talent for scalable operations.
  • Promote accountability, client focus, discovery, and growth.
Customer Experience
  • Ensure a seamless journey from kickoff to support.
  • Serve as a customer advocate to resolve issues and improve experience.
  • Collect and act on customer feedback regularly.
Operational Excellence
  • Optimize workflows, tools, and processes to improve efficiency and service quality.
  • Manage budgets and resources to meet goals.
  • Leverage automation and tooling to scale service delivery.
Collaboration & Alignment
  • Partner with Sales, Development, Support, and other teams to align and optimize the customer journey.
  • Maintain awareness of client/partner needs through regular engagement.
  • Participate in product release planning to ensure successful rollouts.
Financial Responsibilities
  • Manage the P&L to meet revenue, expense, and margin goals.
  • Ensure accurate budgeting, forecasting, and strategic planning.
  • Drive efficiency across delivery, contracting, planning, and implementation.
  • Support key contract negotiations as needed.
Administrative Responsibilities
  • Deliver feedback, reviews, and growth plans for team members.
  • Develop training and assessment plans for services staff.
  • Evaluate, update, and enforce policies to address inefficiencies and risks.
  • Perform additional job-related duties as needed.
Qualifications: What were looking for in a candidate
  • Bachelors degree in business, technology, or related field (MBA or advanced degree preferred).
  • 10+ years of experience in professional services or related fields.
  • 4+ years of experience in leadership roles.
  • Proven track record of scaling service/support operations in software or tech environments.
  • Strong strategic thinking, problem-solving, and analytical skills.
  • Excellent leadership, communication, and interpersonal abilities.
  • Familiarity with SaaS models and customer lifecycle management.
  • Strong presentation skills.
  • Proactive, action-oriented, and comfortable in a transforming environment.
  • Creative problem-solving and ability to simplify complex topics.
  • Willingness to travel 25-50%
Location

College Station, Texas | Troy, Michigan

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between 117,345 - 154,401 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. Were also frequently recognized as a great workplace locally and nationally. See our many awards and accolades .

Taking Care of You & Your Family

Your health and well-being are important to us. Thats why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people .

Apply Online

Requisition Number:2025-6878

#LI-Remote
#LI-NT1

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

Get to Know Our Tyler Family

At Tyler, team membersare valued and encouraged to innovate, while having fun along the way. Join usand see why we love working here.

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

While committed to serving the public sector, were also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Join our Talent Network to stay connected and up to date on our latest job openings and talent news.

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Public Service Management Consulting Manager

48208 Detroit, Michigan Accenture

Posted 10 days ago

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Job Description

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com .
Strategy & Consulting: We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's total enterprise reinvention.
The Work:Management Consulting professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients.People in our Public Service group serve an array of clients across state and local government, non-profit, and educational industries.The Public Service Manager is experienced delivering programmatic, operational, and organization design, transformation and service delivery in performance and outcome improvements. The manager will also design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on task relating to people and process.
Ability to travel 75%+. For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.
Here's What You Need:- Bachelor's degree or equivalent to 12 years of working experience.- A minimum of 5 years of high value consulting experience- A minimum of 5 years of public service experience
- A minimum of 5 years of government finance and budgeting experience
Bonus Points If:- You have experience bringing innovative ideas to projects
- A minimum of 5 years of experience leading workstreams and meeting deadlines
- A minimum of 5 years of experience working with c-level client executives- A minimum of 5 years of large-scale delivery experience with minimal help
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $94,400 to $93,800
Colorado 94,400 to 253,800
District of Columbia 100,500 to 270,300
Illinois 87,400 to 253,800
Minnesota 94,400 to 253,800
Maryland 94,400 to 253,800
New York/New Jersey 87,400 to 293,800
Washington 100,500 to 270,300
#LI-NA
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here ( Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement ( .
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 ( , send us an email ( or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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Cash Management Service Teller

48212 Hamtramck, Michigan Loomis

Posted today

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Job Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Job Description

As Cash Management Services Teller, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.

Responsibilities

  • Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
  • Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination
  • Prepare currency and/or coin change orders by denomination for each customer assigned
Requirements
  • Ability to read, count, add, subtract, write and record numbers
  • Ability to perform simple computer data entry
  • Ability to use calculator by touch
Working Conditions
•Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts
•Work is performed in a room or work area within a vault with little or no exposure to outside light
•Work is perform

Essential Functions/Job Qualifications

As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:

Lift:

- 2lbs vertical lift from 36 inches to 62 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 54 inches from the floor (17X)

Lift-Carry:

- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)

Push-Pull:

- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)

Repetitive Coupling:

- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)

Benefits

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
•Vacation and Sick Time (PTO) as well as Paid Holidays
•Health & Dental Insurance
•Vision Insurance
•401(k) Plan
•Basic Life Insurance Plan
•Voluntary Life Insurance Plan
•Flexible Spending and Health Savings Account
•Dependent Care Account

Industry leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Other details
  • Job Family Hourly
  • Job Function Cash Management Service Teller
  • Pay Type Hourly
  • Min Hiring Rate $18.00
  • Max Hiring Rate $19.00


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Business Solutions Consultant

48228 Detroit, Michigan Horizon Payments

Posted 3 days ago

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3 days ago Be among the first 25 applicants Direct message the job poster from Horizon Payments Experienced Leader With a Passion for Staff Development About the Company Horizon Payments is a high-energy merchant service provider dedicated to helping businesses save 20-40% on payment processing. We provide innovative solutions that streamline transactions and boost profitability. Our culture is built on ambition, passion, and success—we don’t just sell, we create long-term partnerships that drive real results! About the Role 24/7 client support – no need to handle tech or customer service issues; we’ve got it covered. Uncapped commissions – the harder you work, the more you earn. (There is no base salary) Monthly Residuals – paid for the businesses you signed and that are processing Daily bonuses and fast payouts. Flexible schedule – work when and where you want. Pre-set marketing appointments to connect you with interested prospects. Rapid career growth – scale your success in a high-reward environment. Responsibilities Engage business owners through networking, referrals, and outreach. Present who we are and demonstrate how our payment solutions can help their business thrive. Conduct in-person visits to local businesses to build trust and establish relationships. Use CRM tools to track progress, manage prospects, and maximize efficiency. Qualifications No Experience? No Problem! We provide comprehensive training to equip you with everything you need to succeed. If you're driven, coachable, and eager to learn, we'll give you the tools to build a lucrative career. Helpful Skills Self-motivated go-getters who thrive in a fast-paced, results-driven environment. No prior sales experience required—just a strong work ethic and willingness to learn! Confident communicators who can connect with business owners and decision-makers. This is more than just a job—it’s an opportunity to take control of your financial future, grow without limits, and create the life you want. If you have the drive and ambition, Horizon Payments is your gateway to success. The question is: Are you ready to take the challenge? Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other, Business Development, and Consulting Industries Business Consulting and Services, Financial Services, and Wholesale Referrals increase your chances of interviewing at Horizon Payments by 2x Sign in to set job alerts for “Business Solutions Consultant” roles. Microsoft Copilot and Copilot Studio Solutions Consultant Outside Sales Consultant / Business Performance Advisor Solution Consultant - Tax Information and Reporting Ann Arbor, MI $104,300.00-$193,700.00 3 days ago Business Immigration Consultant (Paralegal-PERM) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Student Service Center Coordinator, Enrollment Management - Undergraduate Medical Education

48208 Detroit, Michigan Wayne State University

Posted 4 days ago

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Student Service Center Coordinator, Enrollment Management - Undergraduate Medical Education
Wayne State University is searching for an experiencedStudent Service Center Coordinator, Enrollment Management - Undergraduate Medical Educationat its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
Position Purpose:
The Student Service Center is the first stop for students as they engage with the Offices of Financial Aid, Records and Registrar and MD Admissions. This position supports the University's goal of offering a student centered approach to helping incoming and continuing students navigate these offices. Reports to Associate Director, Enrollment Management at the School of Medicine.
Essential Functions:
Select, train, and supervise Student Service Center front desk Student Assistants and Work Study staff. Partner with Associate Director and other key staff in coordinating Student Service Center schedule to ensure adequate coverage at peak times.
Coordinate and participate in outreach events including calling campaigns, mailings, and on-campus programs including SOM Tours, Admissions/Enrollment Management Events, Orientation, etc. Coordinate outgoing calling campaigns with other Enrollment Management units.
Serve as a point of contact for defined market segments by providing excellent customer service through clear written and verbal communications. Assist students, parents, and others in the community by providing instructions and information, clarifying outstanding requirements, and assisting students with building relationships with other campus personnel. Lead in a student-focused customer forward philosophy. Triage student needs across each service platform to ensure students are being placed on the most meaningful paths.
Collaborate with key stakeholders, share the basic functions of the Student Service Center office, and find ways to become more collaborative to support students utilizing shared data and best practices.
Create and maintain reports and databases to document performance and provide statistical analysis of outcomes in comparison to divisional goals for increasing efficiency and quality of service as well as monitoring cost benefits and effectiveness of activities performed. Utilize data to identify trends and behavioral drivers, develop growth strategies, forecast performance goals, and analyze results to inform outreach activities. Provide updates and report analysis to Enrollment Management leadership.
Collaborate with other Enrollment Management units to coordinate the implementation and evaluation of communications, outreach, registration, and graduation activities. Adapt work to model best and promising practices across this "one-stop" philosophy for student services
Other duties as assigned.
Unique duties:
Clear verbal and written communication abilities, with effective interpersonal and customer service skills. Comfortable in communicating with prospective students, parents, school administrators, and counselors in person and via telephone and email. Effective public speaker with informative and persuasive speaking skills. Demonstrated ability to create outreach messages that help achieve yield goals. Ability to compare, contrast, and quality-check work with keen attention to detail. Strong analytical skills, including critical thinking and problem-solving skills. Proficient with standard office tools (word processing, spreadsheet, presentation software). Able to research relevant materials using online search tools and database management systems. Able to effectively manage multiple priorities to accomplish required productivity goals. Capable of using Customer Relationship Management (CRM) to maintain documentation of outreach activities and results. Capable of identifying and collaborating with key university stakeholders, providing initial communication of relevant issues to the team, and then monitoring progress of further development. Demonstrated ability to work as an integral member of a goal-oriented, data-driven enrollment management team. Proficient in using technology to develop, implement, track, and analyze programs designed to maximize outreach efforts using student information systems (ex, Banner, Cherwell), CRM functionality, and other tools as necessary. Extensive working knowledge of up-to-date Admissions, Financial Aid, Student Accounts, and Records and Registration processes.
Qualifications:
Education :Bachelor's degree in communications, business administration, technology, social sciences, or related field. An equivalent combination of education and experience may be accepted.
Years of Experience Required :Minimum 3-5 years' experience in higher education in relevant areas: student affairs, enrollment services, academic advising, supervision experience; or similar experience in customer relationship development and management.
Preferred qualifications:
School/College/Division:
H06 - School of Medicine
Primary department:
H0671 - Undergraduate Medical Education
Employment type:
+ Regular Employee
+ Job type: Full Time
+ Job category: Staff/Administrative
Funding/salary information:
+ Compensation type: Annual Salary
+ Hourly rate:
+ Salary minimum: 43,711
+ Salary hire maximum: 52,449
Working conditions:
Position requires incumbent to work independently, without supervision, on nights and weekends. In Person Required 8:30 a.m. - 5:00 p.m. (Remote Opportunities Not Available). Occasional nights and weekends may be required.
Job openings:
+ Number of openings: 1
+ Reposted position: No
+ Reposted reason: None (New Requisition)
+ Prior posting/requisition number:
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
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Audit & Assurance - Business Solutions / Technology Specialist

48228 Detroit, Michigan Rehmann

Posted 3 days ago

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Audit & Assurance - Software Applications / Technology Specialist 17 hours ago Be among the first 25 applicants Description Your passion. Your purpose. If you’re here, you’re looking for something more. More opportunity, more impact, more purpose. At Rehmann, each and every one of our associates plays a pivotal role in the Firm’s success. When you join our team, you can count on exceptional support, encouragement, and guidance from your colleagues and from leadership. To learn more about Rehmann, visit: This role serves as the subject matter expert for software applications used by Rehmann’s Assurance and Financial Reporting (AFR) Department and functions as a liaison between business users and IT in the development, implementation, and use of software applications to support departmental and firmwide strategic goals. How You'll Make An Impact Understand technology needs by collaborating with Rehmann’s Executive Leadership and Corporate Services, as well as the AFR Executive Committee and Sub-Committees and associates Assist department Executive Committee with defining and implementing policies, procedures, best practices, and guidelines for technology use Offer innovative solutions to support department and firm-wide strategic goals Keep up to date with new technology, identifying potential technologies to pilot and relaying these opportunities to department leadership for their consideration Implement new technologies, monitor and manage adoption Act as the product owner and subject matter expert for department-specific software and technologies which includes provisioning, deprovisioning users, ensuring firm retention policies are followed Troubleshoot and resolve incidents within the AFR applications Initiate AFR department technology project service requests and collaborate with the IT department to see projects through to completion Manage department specific software contracts, license utilization, and relationships with technology vendors Develop and adhere to technology budget for the AFR department Allocate invoices for the supported software to the applicable cost centers Coordinate with quality management in organizing and coordinating peer reviews technology support. Manage department technology application requirements, configurations, updates, trainings, communications, implementations, documentation and procedure development Collaborate with leadership and the training team to develop and then lead training programs for department technology and the related policies and procedures Participate in committees charged with leading the IT and AFR departments, including the following: iSTAC – Information Systems & Technology Advisory Committee Innovation and Change Management Team Business Combination Team AFR IT and Innovation Subcommittee Other department specific committees related to technology, policies and procedures, and risk management/quality control Coordinate the business combination process for the AFR department, including support of due diligence procedures, implementation of necessary applications, and migration the incoming firm’s associated data, as well as onboarding and training the incoming department associates Manage internal department data, including securing data and providing documents for subpoena requests and monitoring data for risk management concerns Maintain relationships with peer firms and global network to enhance and share best practices Your Desired Skills, Knowledge And Abilities Bachelor’s Degree with a major in accounting or a related field, or 3+ years of industry experience. Certified Public Accountant (CPA) and/or Project Management Professional (PMP) Experience with audit software applications, electronic document management, workflow applications, and related technologies/tools Manager or above level responsibilities within a similar organization Proficiency in Microsoft Office suite and project management software Strong leadership and customer service skills Ability to collaborate and work effectively in a team Ability to effectively prioritize tasks and complete them within established timelines and budgets Ability to manage multiple projects and demands seamlessly and effectively. Communicate with associate and firm leadership displaying executive presence. Innovative mindset with the ability to identify opportunities for efficiencies Public speaking and training skills, including the ability to communicate technical information to non-technical audiences and to deliver presentations to any type of audience Comprehensive understanding of department processes, audit methodologies. and how the AFR applications support those processes Advanced knowledge of accounting principles and financial reporting, with experience specifically in assurance preferred1 Knowledge of web-based research, data analytics, workflow applications, and assurance engagement software (e.g., CCH Engagement, IDEA, Suralink) No matter where you want to go in your career, Rehmann can help you get there. Whether you’re in the early stages of your professional journey or you’re further down your path, we’re focused on helping you achieve your goals – whatever they may be. When you join Rehmann, you are part of a culture that Puts People First and aims to help everyone reach their fullest potential. Let us show you all the ways we can Empower Your Purpose. We Put People First in all that we do. Our associates are our greatest assets, and we provide programs and benefits that encourage growth and development and align with their needs and goals. This includes benefits focused on physical and mental health, paid time off for volunteering and diversity-related activities, flexible work arrangements, and more. When you join Rehmann, you become part of a firm dedicated to helping Empower Your Purpose, whatever it may be. Rehmann is an Equal Opportunity Employer Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Accounting/Auditing and Finance Referrals increase your chances of interviewing at Rehmann by 2x Sr. Associate, Associate Manager, Manager Ann Arbor, MI $130,000 - $190,000 1 day ago Trauma Registrar- 40 hours per week- Day Shift @ Southfield Conformity of Production Planning & Audit Lead Patient Financial Clearance Supervisor, Patient Service Specialists West Bloomfield Township, MI 2 months ago Audit & Assurance Senior - Public Sector We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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EY-Parthenon - AI Business Solutions - Director

48208 Detroit, Michigan EY

Posted 4 days ago

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Location : New York, Boston, Chicago, Houston, San Francisco, Denver, Philadelphia, Dallas, Atlanta, Los Angeles, Seattle, Hoboken, Detroit, McLean
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**EY-Parthenon - AI Business Solutions - Director**
EY-Parthenon's unique combination of transformative strategy, transactions and corporate finance delivers real-world value - solutions that work in practice, not just on paper. Benefiting from EY's full spectrum of services, we've reimagined strategic consulting to work in a world of increasing complexity.
With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way - enabling you to shape your future with confidence.
**The opportunity**
Within the EY-Parthenon's service line, the AI Business Solutions team focuses on unlocking our opportunity potential for client AI solutions across EYP. We are a group of experienced professionals with deep technical expertise, business understanding, and consulting skills, bridging the gap between cutting-edge AI technology and actionable client solutions. As such, we bring a wealth of knowledge to our clients in the context of complex AI implementations.
**Your key responsibilities**
As a Director with EY-Parthenon's AI Business Solutions team, you'll have the opportunity to work with some of the most innovative organizations in the world. You will lead the development solutioning and deployment of AI solutions, working across various sectors to solve complex problems and improve performance. Moreover, you'll have the opportunity to help our clients navigate the AI landscape, developing innovative solutions in support of our EP-Parthenon offerings.
**Skills and attributes for success**
· Business consultant: Experience engaging directly with clients to assess their needs, supporting / leading positioning meetings, conduct workshops, and propose AI-driven solutions aligned with business objectives.
· AI and Machine Learning Expertise: Deep knowledge of AI fundamentals, including algorithms, data structures, and programming languages like Python.
· System Design and Architecture: Competence in crafting scalable, maintainable AI systems, with proficiency in cloud platforms (e.g., AWS, Azure), microservices, and APIs.
· Data Engineering: Expertise in managing large datasets, building data pipelines, and ensuring data quality, preprocessing, and governance for AI applications.
· Project Management: Skills in time management, task prioritization, and leading or contributing to project workstreams under tight deadlines.
· Security and Ethics: Knowledge of AI-related security risks, data privacy, bias mitigation, and compliance with regulations (e.g., GDPR or industry-specific standards).
· Business and Commercially Driven: Work in a fast-paced, exciting environment with strong business acumen to drive value to our clients.
· Learning: Learn and develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences.
· Building Relationships: Cultivate strong working relationships with clients and support to key decision makers.
**To qualify for the role, you must have**
· A bachelor's degree in Business, Analytics, Computer Science, Engineering, or a related field and 5 years of related work experience; or a graduate degree and approximately 3 years of related work experience.
· Significant management consulting experience.
· Proven history of developing and deploying AI solutions in real-world settings, ideally across multiple sectors.
· Experience engaging directly with clients to assess their needs and propose AI-driven solutions aligned with business objectives.
· Excellent analytical skills and the confidence to translate complex data into meaningful insights.
· Experience leading small teams and mentoring junior professionals to ensure project success and knowledge sharing.
· The ability and willingness to travel and work in excess of standard hours when necessary.
**What we look for**
We're interested in talented professionals with the ability to visualize our clients' goals and think creatively to facilitate them. If you have an entrepreneurial spirit and a genuine passion for taking on new challenges, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $205,000 to $235,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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Insurance Solutions Business Analyst

48208 Detroit, Michigan Deloitte

Posted 10 days ago

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Job Description

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
What we do
Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.
Who we serve
Insurance moves the world forward. It's the invisible safety net behind everything else that happens in society. To stay ahead, insurers need modern solutions. Our Insurance Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency. We implement innovative technology solutions spanning core, digital, data, analytics, cloud and AI.
Deloitte's Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.
Work you'll do
As an OTT Insurance Transformation Consultant, you will bring considerable insurance domain and functional expertise in the areas of Underwriting, Rating, Policy Administration, Claims and/or Distribution to deliver effective solutions to clients. As a Consultant, you will work on engagements in a team-based environment, partnering directly with clients, fellow Operations & Technology Transformation practitioners, and Deloitte consultants from complementary disciplines. As a Consultant, you will play a key role on the team, gathering and analyzing information, formulating and testing hypotheses and developing actionable recommendations. You will often help present your team's findings to senior client stakeholders and implement recommendations.
The ideal candidate will be curious, analytical, and confident with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the insurance industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.
Recruiting for this role ends on May 31, 2025.
Required Qualifications
+ Bachelor's degree
+ 2 years consulting or relevant Insurance experience within Property & Casualty, Commercial lines, Specialty Insurance and/or Life & Annuities/Group
+ 2 years' experience in one or more of the following areas: Insurance Products, Underwriting, Rating, Policy Administration, Claims or Distribution
+ 2 years' experience in logical structuring, storyboarding and/or presentation development using PowerPoint
+ Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred Qualifications
+ Advanced degree (e.g., MBA, PhD)
+ 2 years' experience managing at least one large Business Integration effort and project team through all phases of the project lifecycle from scoping and planning, business analysis, requirements gathering, design, development, and testing
+ CPCU, AIC, ARM Certification
+ 2 years' experience in Property & Casualty Insurance Solutions with Guidewire, Duck Creek, Majesco, Origami or similar package
+ 2 years' experience in Life & Annuities Solutions with FAST, Sapiens, Calcfocus, ALIP, Vertafore/VUE, iPipeline iGo, Firelight or Unqork (specific to Life, Annuities and Group)
+ 2 years' experience delivering via an Agile/Scrum methodology
+ 2 years' experience with Business Process Modeling (BPM) tools, Business rules integration
+ Agile / SAFe / Scrum Master / PMP Certification
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88,600 - $163,100.
Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Delivery Manager - Project Manager/Documentation/QNXT/ADF - Remote

48311 Sterling Heights, Michigan Molina Healthcare

Posted 4 days ago

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Job Description

**Job Description**
**Job Summary**
The Delivery Manager will be responsible in delivering various technical projects that involves in (Compute, Storage, Network, Data Management) migration to Azure. The incumbent in this role will be closely working with PMO, Project technical team in delivering our key initiatives. The Delivery Manager will drive the deliverables with technical knowledge in the below areas.
- Manage delivery of various technical projects (Data, Compute, Storage, Azure Migration)
- Work closely with Application architecture team on standardization.
- Work closely with Platform Delivery and Infrastructure Engineer.
- Manages security of Middleware technologies structures.
- Establishes documentation procedures and standards and backups.
**Knowledge/Skills/Abilities**
- Knowledge Database, ERP, BI, ETL, Data Warehouse, Compute, Storage
- Knowledge in Design, architecture of Middleware technology.
- Knowledge in related technology vertical (e.g: SysAdmin, Storage, DCops, Network etc. based on the team)
- Strong understanding of data networking technology including Cisco routers, Ethernet switches, VLANs, and distributed applications running on Microsoft and Linux Operating Systems.
- Knowledge of network management systems
- Knowledge for advanced operations support of Cisco Nexus 7000. 6000, 5000, 4000, 3000, 2000 and Cisco Nexus 1000V switches.
- Knowledge for expert delivery and configuration of vSphere (various versions)
- Knowledge for expert delivery and configuration of Vblock series.
- Knowledge for expert delivery and configuration of EMC Clarion, VNX and VMAX infrastructure.
- Knowledge for expert delivery and configuration of Data Domains and Symantec Backup Environment.
- Knowledge for expert delivery and configuration of Red Hat and Oracle Linux.
- Knowledge for expert delivery and configuration of UCS Cisco servers.
- Knowledge for expert delivery and configuration of Microsoft Windows Server various versions.
- Knowledge in databases, ERP, BI, ETL, Data Warehouse.
- Knowledge on technology roadmap.
- Has managed large team size.
- Advanced knowledge in related technology vertical (e.g: SysAdmin, Storage, DCops, Network, SQL Server, Oracle, ERP, BI, ETL, Data Warehouse etc. based on the team)
- Excellent verbal and written communication skills
- Ability to abide by Molina's policies
- Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
- Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers.
**Job Qualifications**
**Required Education**
- Bachelors' Degree in related technology field or equivalent experience.
**Required Experience**
- 5 to 10 years progressive experience
- Delivery systems experience supporting managed care service
- Compute, Storage, SQL Server, Oracle, ETL, ERP
**Preferred Education**
- Master's Degree Preferred
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $88,453 - $206,981 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Delivery Manager - Project Manager/Documentation/QNXT/ADF - Remote

48208 Detroit, Michigan Molina Healthcare

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
**Job Summary**
The Delivery Manager will be responsible in delivering various technical projects that involves in (Compute, Storage, Network, Data Management) migration to Azure. The incumbent in this role will be closely working with PMO, Project technical team in delivering our key initiatives. The Delivery Manager will drive the deliverables with technical knowledge in the below areas.
- Manage delivery of various technical projects (Data, Compute, Storage, Azure Migration)
- Work closely with Application architecture team on standardization.
- Work closely with Platform Delivery and Infrastructure Engineer.
- Manages security of Middleware technologies structures.
- Establishes documentation procedures and standards and backups.
**Knowledge/Skills/Abilities**
- Knowledge Database, ERP, BI, ETL, Data Warehouse, Compute, Storage
- Knowledge in Design, architecture of Middleware technology.
- Knowledge in related technology vertical (e.g: SysAdmin, Storage, DCops, Network etc. based on the team)
- Strong understanding of data networking technology including Cisco routers, Ethernet switches, VLANs, and distributed applications running on Microsoft and Linux Operating Systems.
- Knowledge of network management systems
- Knowledge for advanced operations support of Cisco Nexus 7000. 6000, 5000, 4000, 3000, 2000 and Cisco Nexus 1000V switches.
- Knowledge for expert delivery and configuration of vSphere (various versions)
- Knowledge for expert delivery and configuration of Vblock series.
- Knowledge for expert delivery and configuration of EMC Clarion, VNX and VMAX infrastructure.
- Knowledge for expert delivery and configuration of Data Domains and Symantec Backup Environment.
- Knowledge for expert delivery and configuration of Red Hat and Oracle Linux.
- Knowledge for expert delivery and configuration of UCS Cisco servers.
- Knowledge for expert delivery and configuration of Microsoft Windows Server various versions.
- Knowledge in databases, ERP, BI, ETL, Data Warehouse.
- Knowledge on technology roadmap.
- Has managed large team size.
- Advanced knowledge in related technology vertical (e.g: SysAdmin, Storage, DCops, Network, SQL Server, Oracle, ERP, BI, ETL, Data Warehouse etc. based on the team)
- Excellent verbal and written communication skills
- Ability to abide by Molina's policies
- Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
- Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers.
**Job Qualifications**
**Required Education**
- Bachelors' Degree in related technology field or equivalent experience.
**Required Experience**
- 5 to 10 years progressive experience
- Delivery systems experience supporting managed care service
- Compute, Storage, SQL Server, Oracle, ETL, ERP
**Preferred Education**
- Master's Degree Preferred
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $88,453 - $206,981 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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