9 Professional Services jobs in Noblesville

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Organization Overview: The Global Facilities Delivery (GFD) Organization, part of Corporate Engineering and Global HSE, delivers new and renovated capital assets around the world. Our mission is accomplished through a highly leveraged organization of design, construction and qualification contractors. Many of the assets delivered focus on medical innovation and delivering innovative solutions to patients. Some of the assets delivered will support an expansion in supply of existing medicines or making the supply chain more robust. Key Objectives/Deliverables: Project Management: Lead and manage large capital projects ($50 MM to $00+MM) consisting of both Lilly and Non-Lilly professionals to safely achieve project objectives from conceptual design through operational qualification. Project objectives are defined as: asset capability or capacity, cost, schedule and compliance. Compliance: Lead with a disciplined, structured approach to project management based on compliance with GFD and Company Policies and Procedures. Safety/Environment: Develop and maintain safety and environmental execution plans for projects. Ensure compliance to safety and environmental policies, procedures, and work rules for project personnel, contractors, and subcontractors from conceptual design through operational qualification. Interface/Communication: Develop and maintain effective communication with project team, governance teams, business partners and other stakeholders as the size and complexity of the project may dictate. Minimum Requirements: Bachelor of Science - Engineering or field related to project management, or equivalent experience. 10 years previous experience in project delivery. Capital Project Management Experience in pharmaceutical or life science manufacturing facilities (Bulk API, sterile products, secondary packaging, devices and to a lesser extent lab projects.) Previous experience leading projects > 25+ million. Experience in most of the following disciplines: Automation, construction, construction quality, project controls, the engineering disciplines, safety, scheduling. Required Skill Sets and Attributes: The capacity to achieve results through people is critical. Facilitate issue resolution, anticipate scope changes, and implement safely with quality, speed and value. Willingness to relocate and/or travel to locations outside of home state/country and have the demonstrated ability to work with little supervision. Must exhibit a good sense of judgment in decision making, without the need for management approval while at the same time keeping management informed and engaged on critical issues. In depth knowledge of, and experience in, the application of Construction Policies and Procedures. Demonstrated value for a disciplined, structured approach to project management that is based on compliance with Policies and Procedures rather than an approach dependent on a personal style. Effective communication skills both written and verbal. Ability to influence personnel and organizations without having direct administrative responsibility for them. Additional Preferences: Professional Engineer or equivalent technical certification. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #J-18808-Ljbffr

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Job Summary

Responsible for defining, developing, and improving process at a strategic domain or value stream level. Responsible for the development, implementation, administration, and measurement of unified process improvement initiatives. Collaborate across resources to ensure the domain or value stream level processes align with end to end and cross functional processes.

Location

This is a Work from Home position within the U.S.

The Main Responsibilities

Job Description

• Analyze, define, and own processes at the enterprise level, including the definition of process owners, metrics and roadmap of key gaps and improvement areas.

• Identify and implement process improvement and execute on continuous process improvements through metrics and scorecard reporting.

• Provide functionality and process walk-throughs of current and future state processes.

• Collaborates with enterprise program leadership and business domain leadership to design and implement future state processes that achieve program goals, and end-to-end process re-engineering objectives.

• Accountable for analyzing, defining, documenting, and owning current and future state processes and related roadmaps and process performance metrics.

• Analyze and solve for basic to moderately complex functional and cross-functional dependencies. Creates Use Cases to model desired outcomes for systems and process to address based on applicable operational scenarios.

• Analyzes program/project objectives to establish effective success measures via operational performance, desired outcomes, and the customer experience.

• Establishes goals, baselines, and reports performance throughout the project lifecycle. Implements control plans to ensure the business is effectively monitoring solutions for sustained improvement and compliance.

• Provides executive level leadership with project status reports, feedback, and analysis, including early warning indicators of projects risks and mitigation plans. Effectively identifies and manages project stakeholders at all levels to prepare organizations for change, understand and mitigate resistance, and develop and implement communications plans.

• Conforms with enterprise standards by ensuring that processes are properly named and documented, and approved artifacts are used to ensure consistent approach, consumption, and application of best practices.

What We Look For in a Candidate

Preferred Qualifications

• Bachelor's Degree in a related field or applicable years of experience

• 1-2 years of business process improvement or project management experience

• Experience with Based applications; Design, ASR, Activations and/or Technical background

• 6+ years of professional experience in Telecommunications, Program Management, as a Process Architect; or similar experience.

• Proven expertise with process or policy development and documentation.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$66,375 - $8,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

69,694 - 92,925 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

73,013 - 97,350 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (

• Bonus Structure

#LI-DL1

Requisition #: 337380

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

07/16/2025

Anticipated End Date: 2025-07-16 Position Title: Business Consultant - Post Acute Solutions Job Description: Business Consultant – Post Acute Solutions Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. A proud member of the Elevance Health family of companies, Carelon Post Acute Solutions , formerly myNEXUS, is the leader in health resource optimization, focused on transforming how healthcare is delivered and promoting the advancement of care for the people we serve. The Business Consultant will be responsible for translating moderately complex and varied business needs into application software requirements. Possesses full technical knowledge of most phases of systems and business analysis and is able to consider the business implications of the application of technology to current and future business environments. How you will make an impact: May lead teams of analysts assigned to complex projects Determines specific business application software requirements to address complex and varied business needs Analyzes and designs solutions to address complex and varied business needs Consults with business partners concerning application and implementation of technology Minimum Requirements: Requires a BA/BS and minimum of 8 years business analysis experience, which should include analysis and project management; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Healthcare experience with a focus on home health services and product development is highly desired Product management experience highly preferred Experience in User Interfaces, Dashboards, MVPs, Automation/Operational efficiencies Knowledge of systems capabilities and business operations is strongly preferred Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: BSP > Business Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. #J-18808-Ljbffr

Overview Knowledge Services, a leading multidisciplinary organization in the professional services, consulting, software, and cyber security industry, is seeking an experienced Client Solutions Manager to support our core services business team. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for Serving Those Who Serve Others . Responsibilities Sales Discovery Collect + analyze data across key growth markets and areas of targeted pursuit Analyze buying trends + consumer behavior Identify + research prospective clients within our target markets Research, develop, and execute a strategic outbound business development plan by mapping out targeted accounts Partner and coordinate with the Marketing Team to develop marketing plans Detailed tracking and management of business development activities and “pipeline” within CRM platform Opportunity Pursuit Engage with decision-makers and initiate meaningful conversations that lead to opportunities Generate qualified meetings and opportunities by following up on leads and researched prospects Responsible for business development strategy and activities within assigned Practice(s) or Program Area(s) Draft statement of work proposals, inclusive of partnering with KS Leadership on pricing, and actively participate in the RFx response process Uncover a customer's needs and offer specific, tailored solutions to address their problems Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel Attend targeted conferences Develop, coordinate, and lead research and marketing strategy to conference attendees Develop, coordinate, and lead follow up strategy to conference attendees, as appropriate Competitor Analysis Maintain competitor profile across all Core Business Practice Areas Conduct thorough review of competitor RFx responses and detail strengths + weaknesses compared to KS’ response Qualifications 5+ years of successful experience working in account management and business development Proven ability to meet or exceed sales goals Business Development experience with a focus on solutions and/or workforce management selling preferred Excellent communication and presentation skills, a sense of urgency, and a high standard of professionalism A desire to learn and contribute to a positive team culture Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members’ success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more.As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person’s endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.Veterans, military families, and people with disabilities are encouraged to apply.Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at or .ISDKO #J-18808-Ljbffr

• Mentors team members to foster a high-performance work environment.
• Provides guidance on policies and processes that are implemented across the company and provides support to team members to ensure team compliance.
• Trains team with skills and knowledge in project management practices needed to succeed.
• Works with the Customer Experience supervisors and managers to understand the needs of the team and how to support the them.
• Onboards new clients, provides comprehensive training and resources to understand products and services; sets up initial client profile and data in LIMS correctly and accurately.
• Builds and maintains strong, long-term relationships, serves as the primary point of contact for client inquiries and issues, and conducts regular check-ins with clients to ensure satisfaction.
• Addresses client concerns and resolves issues promptly, coordinates with the lab functions/departments to ensure timely completion of client work or resolution of problem. Provides ongoing education and training to clients to help them maximize product usage.
• Monitors client's health and proactively addresses potential churn risks, develops and executes strategies for client retention and contract renewals in partnership with sales and operations. Identifies upsell and cross-sell opportunities and communicates to sales and operations.
• Provides project planning/timing with lab, sales and the client and ensures the project is set up correctly in LIMS, pricing is accurate, and details are communicated to the respective parties.
• Identifies and resolves project issues promptly.
• Reviews project deliverables to ensure they meet quality standards and client requirements; manages client feedback and ensures continuous improvement.
• Maintains clear and consistent communication with clients and internal teams; prepares and delivers project status reports on progress, risks and issues.
• Conducts project closure to ensure final deliverables and client satisfaction are confirmed, client is invoiced, evaluates project success, and support accounting needs regarding invoicing/payment.
• Works closely with cross-functional teams to ensure project outcomes align with client objectives.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

• Bachelor's degree in business administration, chemistry, biology, or a closely related field; AND five (5) years of customer service experience; OR an equivalent combination of education, training, and experience.

• Complex principles, practices, and techniques of customer service.
• Applicable industry laws, codes, and regulations.
• Computer applications and systems related to the work.
• Understanding of dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, occasionally where relations may be confrontational or strained.
• Principles and techniques of providing effective oral presentations.
• Principles and practices of program planning, development, and evaluation.
• Correct business English, including spelling, grammar, and punctuation.

• Performing and providing professional-level customer service in a variety of markets.
• Training others in policies and procedures related to the work.
• Interpreting, applying, and explaining applicable laws, codes, and regulations.
• Preparing functionals reports, correspondence, and other written materials.
• Using initiative and independent judgment within established organizational and department guidelines.
• Using tact, discretion, and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to large and small groups across functional peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

Join to apply for the Client Project Management Team Lead role at American Analytical Laboratories LLC Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the Client Project Management Team Lead role at American Analytical Laboratories LLC Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Summary Responsible for supporting the project management team by providing training on process and technology, being the subject matter expert (SME) and change agent, or supporting a team within a product line. Manages assigned client revenue load up to $2.0M. Summary Responsible for supporting the project management team by providing training on process and technology, being the subject matter expert (SME) and change agent, or supporting a team within a product line. Manages assigned client revenue load up to $.0M. Essential Functions Mentors team members to foster a high-performance work environment. Provides guidance on policies and processes that are implemented across the company and provides support to team members to ensure team compliance. Trains team with skills and knowledge in project management practices needed to succeed. Works with the Customer Experience supervisors and managers to understand the needs of the team and how to support the them. Onboards new clients, provides comprehensive training and resources to understand products and services; sets up initial client profile and data in LIMS correctly and accurately. Builds and maintains strong, long-term relationships, serves as the primary point of contact for client inquiries and issues, and conducts regular check-ins with clients to ensure satisfaction. Addresses client concerns and resolves issues promptly, coordinates with the lab functions/departments to ensure timely completion of client work or resolution of problem. Provides ongoing education and training to clients to help them maximize product usage. Monitors client's health and proactively addresses potential churn risks, develops and executes strategies for client retention and contract renewals in partnership with sales and operations. Identifies upsell and cross-sell opportunities and communicates to sales and operations. Provides project planning/timing with lab, sales and the client and ensures the project is set up correctly in LIMS, pricing is accurate, and details are communicated to the respective parties. Identifies and resolves project issues promptly. Reviews project deliverables to ensure they meet quality standards and client requirements; manages client feedback and ensures continuous improvement. Maintains clear and consistent communication with clients and internal teams; prepares and delivers project status reports on progress, risks and issues. Conducts project closure to ensure final deliverables and client satisfaction are confirmed, client is invoiced, evaluates project success, and support accounting needs regarding invoicing/payment. Works closely with cross-functional teams to ensure project outcomes align with client objectives. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. Qualifications Education and Experience: Bachelor's degree in business administration, chemistry, biology, or a closely related field; AND five (5) years of customer service experience; OR an equivalent combination of education, training, and experience. Required Knowledge Required Knowledge and Skills Complex principles, practices, and techniques of customer service. Applicable industry laws, codes, and regulations. Computer applications and systems related to the work. Understanding of dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, occasionally where relations may be confrontational or strained. Principles and techniques of providing effective oral presentations. Principles and practices of program planning, development, and evaluation. Correct business English, including spelling, grammar, and punctuation. Required Skills Performing and providing professional-level customer service in a variety of markets. Training others in policies and procedures related to the work. Interpreting, applying, and explaining applicable laws, codes, and regulations. Preparing functionals reports, correspondence, and other written materials. Using initiative and independent judgment within established organizational and department guidelines. Using tact, discretion, and prudence in working with those contacted in the course of the work. Performing effective oral presentations to large and small groups across functional peers and the department. Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. Working Environment Work is performed in an office setting. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Project Management and Information Technology Referrals increase your chances of interviewing at American Analytical Laboratories LLC by 2x Get notified about new Project Management Team Lead jobs in Indianapolis, IN . Indianapolis, IN 151,500 - 222,200 2 days ago Greater Indianapolis 137,500 - 150,000 2 weeks ago Senior Project Manager / Practice Builder, Environmental Services Indianapolis, IN 151,500 - 222,200 2 weeks ago Operations Engineer, AMZL Start Up Execution Greater Indianapolis 137,500.00 - 150,000.00 2 weeks ago Indianapolis, IN 88,500.00 - 129,800.00 1 week ago Indianapolis, IN 151,500.00 - 222,200.00 2 weeks ago Associate Vice President – Quality Strategy, Digital, and Transformation Associate Director - Digital Logistics, Global Logistics Indianapolis, IN $1 2,250.00 - 179,300.00 4 days ago Senior Project Manager- Forensic Engineer/Architect -Indianapolis, IN Indianapolis, IN 100,000.00 - 140,000.00 3 weeks ago Associate Director - Corporate Mechanical Engineering Indianapolis, IN 118,500.00 - 191,400.00 1 week ago Senior Manager, Advanced Manufacturing Engineering Science & Technology Subject Matter Expert Associate Vice President – Quality Strategy, Digital, and Transformation Indianapolis, IN $2 4,000.00 - 343,200.00 4 weeks ago Senior EHS Specialist - Stanley Access Technologies Fishers, IN 45,000 - 60,000 2 months ago Reconstruction Supervisor - Superintendent Indianapolis, IN 55,000 - 65,000 4 months ago Associate Director - Digital Logistics, Global Logistics Indianapolis, IN 122,250 - 179,300 1 day ago Director - Engineering - Formulations Development - BR&D Director of Information Technology Services Associate Director - Corporate Mechanical Engineering Indianapolis, IN 118,500 - 191,400 1 day ago Indianapolis, IN 170,000 - 220,000 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Back Client Project Management Team Lead #25-1184 Indianapolis, Indiana, United States Apply Apply for this job now! Apply About Us Pace Analytical Services Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe. All Locations Indianapolis , Indiana , United States Job Description Client Project Management Team Lead SUMMARY: Responsible for supporting the project management team by providing training on process and technology, being the subject matter expert (SME) and change agent, or supporting a team within a product line. Manages assigned client revenue load up to $2.0M. ESSENTIAL FUNCTIONS: Mentors team members to foster a high-performance work environment. Provides guidance on policies and processes that are implemented across the company and provides support to team members to ensure team compliance. Trains team with skills and knowledge in project management practices needed to succeed. Works with the Customer Experience supervisors and managers to understand the needs of the team and how to support the them. Onboards new clients, provides comprehensive training and resources to understand products and services; sets up initial client profile and data in LIMS correctly and accurately. Builds and maintains strong, long-term relationships, serves as the primary point of contact for client inquiries and issues, and conducts regular check-ins with clients to ensure satisfaction. Addresses client concerns and resolves issues promptly, coordinates with the lab functions/departments to ensure timely completion of client work or resolution of problem. Provides ongoing education and training to clients to help them maximize product usage. Monitors client's health and proactively addresses potential churn risks, develops and executes strategies for client retention and contract renewals in partnership with sales and operations. Identifies upsell and cross-sell opportunities and communicates to sales and operations. Provides project planning/timing with lab, sales and the client and ensures the project is set up correctly in LIMS, pricing is accurate, and details are communicated to the respective parties. Identifies and resolves project issues promptly. Reviews project deliverables to ensure they meet quality standards and client requirements; manages client feedback and ensures continuous improvement. Maintains clear and consistent communication with clients and internal teams; prepares and delivers project status reports on progress, risks and issues. Conducts project closure to ensure final deliverables and client satisfaction are confirmed, client is invoiced, evaluates project success, and support accounting needs regarding invoicing/payment. Works closely with cross-functional teams to ensure project outcomes align with client objectives. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: Bachelor's degree in business administration, chemistry, biology, or a closely related field; AND five (5) years of customer service experience; OR an equivalent combination of education, training, and experience. Required Knowledge and Skills Required Knowledge: Complex principles, practices, and techniques of customer service. Applicable industry laws, codes, and regulations. Computer applications and systems related to the work. Understanding of dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, occasionally where relations may be confrontational or strained. Principles and techniques of providing effective oral presentations. Principles and practices of program planning, development, and evaluation. Correct business English, including spelling, grammar, and punctuation. Required Skills: Performing and providing professional-level customer service in a variety of markets. Training others in policies and procedures related to the work. Interpreting, applying, and explaining applicable laws, codes, and regulations. Preparing functionals reports, correspondence, and other written materials. Using initiative and independent judgment within established organizational and department guidelines. Using tact, discretion, and prudence in working with those contacted in the course of the work. Performing effective oral presentations to large and small groups across functional peers and the department. Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. WORKING ENVIRONMENT: Work is performed in an office setting. Additional Information Benefits 80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Work Schedule Monday through Friday, 8:00 AM - 5:00 PM #J-18808-Ljbffr

As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.

Job responsibilities

• Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
• Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management
• Demonstrate a deep understanding of financial markets and sound business judgement
• Exhibit unwavering integrity that points toward doing right by clients at every opportunity
• Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
• Provide a holistic view of clients' needs and financial coaching beyond investments
• Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want

• At least 2 years in a Financial Advisor role or equivalent financial services experience
• Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
• Demonstrated ability and commitment to goals-based planning and advice
• A valid and active Series 7
• A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
• A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment

• Certified Financial Planning (CFP®) certification is preferred
• Bachelor's degree preferred

INVESTMENT AND INSURANCE PRODUCTS ARE:

• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED

Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans