Solutions Architect - Professional Services

94199 San Francisco, California Talkdesk 2

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.

  • Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
  • Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
  • Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
  • Talkdesker: YOU!
Responsibilities:
  • Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements
  • Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions and relevant lines of questioning that may not have been prepared in advance of the conversation
  • Create accurate Statements of Work and proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing
  • Partner closely with Talkdesk's product, implementation and sales teams to identify issues, close gaps and continuously improve SOWs and the SOW process
  • Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features & products on the roadmap
  • Partner with sales, product, and engineering to help prioritize products and features based on client needs
  • Effectively translate client requirements and program characteristics to internal stakeholders. Ensure the client's goals align with Talkdesk's product offering and implementation methodology.
  • Help build out department methodology and tools to improve quality and efficiency
  • Leverage strong technical acumen to identify process improvements and technical solutions
Requirements:
  • 3-5 years of experience in Professional Services or Consulting, or 5 years of IT project management experience in a SaaS business
  • Experience in CCaaS and UCaaS solutions
  • Software implementation or coding experience is a plus
  • Familiar with creating and managing Web Services (REST/SOAP/WSDL).
  • A proven track record of managing and delivering IT projects for enterprise companies
  • Engaging personality and possesses a true consulting approach and ability to communicate technical concepts to people of all backgrounds and skill levels
  • A passion for helping people solve problems and proven ability to understand progressive technology
  • Excellent verbal and written communication skills and meticulous attention to detail
  • Mature demeanor and positive attitude, as well as discretion and sensitivity when dealing with clients
  • Ability to work cross-functionally in a fast-paced startup environment
  • Salesforce and other CRM experience preferred


Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
View Now

Senior Director, Professional Services

94103, California PagerDuty

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. ( At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
We're looking for a dynamic, strategic, and hands-on Senior Leader to head our Professional Services team. In this role, you'll be responsible for driving customer success through the design, implementation, and continuous improvement of our service delivery. You'll lead a high-performing team, partner with cross-functional leaders, and play a key role in scaling our business.
**Key Responsibilities**
+ **Develop and Own Delivery Methodology:** Architect, implement, and continuously refine a scalable, repeatable, and high-quality delivery methodology for all professional services engagements. Leverage AI and automation to streamline processes, improve consistency, and drive operational efficiency. Ensure alignment with company goals, customer needs, and industry best practices.
+ **Scale Delivery to Support Senior Consultants:** Design delivery models that enable higher-level consultants to focus on strategic, high-value activities by automating routine tasks and standardizing repeatable work. Build frameworks that allow the team to deliver at scale without sacrificing quality.
+ **Team Leadership:** Build, mentor, and inspire a team of project managers, consultants, and technical experts. Foster a culture of accountability, collaboration, and continuous learning.
+ **Customer Engagement:** Oversee the successful delivery of complex projects for enterprise customers, ensuring high satisfaction and measurable business outcomes.
+ **Operational Excellence:** Establish and track key performance indicators (KPIs) for project delivery, resource utilization, and customer satisfaction. Drive process improvements and operational efficiencies through the adoption of AI-driven tools and automation.
+ **Stakeholder Collaboration:** Work closely with Sales, Product, Customer Success, and Support to ensure seamless handoffs and a unified customer experience.
+ **Thought Leadership:** Stay current on industry trends, AI advancements, and best practices. Represent the company at industry events and with key clients as a trusted advisor.
**Required Skills & Experience**
+ Proven experience (10+ years) in professional services, consulting, or a related field, with at least 5 years in a senior leadership role.
+ Demonstrated success in building and scaling delivery methodologies for complex, multi-phase projects, including the integration of AI and automation.
+ Strong understanding of project management frameworks (e.g., Agile, Waterfall, hybrid approaches).
+ Experience designing delivery models that support and enable senior-level consultants.
+ Exceptional leadership, communication, and stakeholder management skills.
+ Ability to thrive in a fast-paced, high-growth environment.
+ Bachelor's degree required; advanced degree or relevant certifications (PMP, Six Sigma, etc.) a plus.
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our San Francisco office 2-3 times per week, so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is $180,000- $275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts ( !
**Where we work**
PagerDuty operates a hybrid work model with offices ( in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values ( guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site ( .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site ( and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy ( .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
View Now

Senior Solution Architect, Professional Services

94306 Palo Alto, California Talkdesk 2

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.

  • Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
  • Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
  • Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
  • Talkdesker: YOU!
As a Senior Solution Architect, you will engage with global enterprise clients to design end-to-end solutions and define implementation approaches tailored to their unique business needs. You'll be responsible for deeply understanding client environments, collaborating with internal teams to remove obstacles quickly, and providing best practices and guidance to build client confidence. Ultimately, you will ensure clients begin their Talkdesk journey positioned for long-term success.

Responsibilities:
  • Lead scoping and discovery sessions with sales and enterprise client teams to gain a deep understanding of business requirements
  • Engage with global enterprise clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions and relevant lines of questioning that may not have been prepared in advance of the conversation
  • Engage with global, enterprise clients to develop deployment strategies, ie. phased deployment rollouts based on regions, products, etc and outline the deployment strategy in a high level project plan and statement of work.
  • Lead discussions with internal product and engineering teams to define and design custom solutions aligned to unique client use cases.
  • Translate complex product or solution requirements into simple, easy to understand scoping statements.
  • Engage with the product team to define product priorities and roadmap based on existing and prospective client requirements.
  • Lead large custom solution initiatives and projects from inception to delivery with cross functional teams including external partners and internal product and engineering teams.
  • Negotiate custom solution pricing with external partners.
  • Create accurate Statements of Work and proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing.
  • Partner closely with Talkdesk's product, implementation and sales teams to identify issues, close gaps and continuously improve SOWs and the SOW process.
  • Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features & products on the roadmap.
  • Lead discussions with sales, product, and engineering to help prioritize products and features based on client needs.
  • Effectively translate client requirements and program characteristics to internal stakeholders. Ensure the client's goals align with Talkdesk's product offering and implementation methodology.
  • Help build & implement department methodology and tools to improve quality and efficiency.
  • Leverage strong technical acumen to identify process improvements and technical solutions.
  • Act as a mentor to other members of the team enabling them to grow within the organization.
Background:
  • At least 6 - 8 years of experience in Professional Services or Consulting, or 8 years of IT project management experience in a SaaS business.
  • BSc/BEng or higher degree in Computer Science, Mechanical, or Electrical Engineering
  • Experience implementing and leading enterprise, global CCaaS and UCaaS projects
  • Software implementation or coding experience is a plus.
  • Familiar with creating and managing Web Services (REST/SOAP/WSDL).
  • A proven track record of managing and delivering IT projects for enterprise companies
  • Engaging personality and possesses a true consulting approach and ability to communicate technical concepts to people of all backgrounds and skill levels
  • A passion for helping people solve problems and proven ability to understand progressive technology.
  • Excellent verbal and written communication skills and meticulous attention to detail
  • Mature demeanor and positive attitude, as well as discretion and sensitivity when dealing with clients.
  • Ability to work cross-functionally in a fast-paced startup environment.
  • Salesforce and other CRM experience preferred.


Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
View Now

Senior Data Scientist, AWS Professional Services

New
94306 Palo Alto, California Amazon

Posted today

Job Viewed

Tap Again To Close

Job Description

Description

Are you looking to work at the forefront of Machine Learning (ML) and Artificial Intelligence (AI)? Would you be excited to apply AI algorithms to solve real world problems with significant impact? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Data Scientist to help customers implement AI/ML solutions and realize transformational business opportunities.

This is a team of scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine-tune the right models, define paths to navigate technical or business challenges, develop scalable solutions and applications, and launch them in production. The team provides guidance and implements best practices for applying AI responsibly and cost efficiently.

You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.

We're looking for Senior Data Scientists capable of using AI/ML and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.

Key job responsibilities

As an experienced Senior Data Scientist, you will be responsible for:

  1. Lead end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, solution deployment, and post-production monitoring

  2. Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate AI algorithms and build ML systems and operations (MLOps) using AWS services to address real-world challenges

  3. Interact with customers directly to understand the business challenges, deliver briefing and deep dive sessions to customers and guide them on adoption patterns and paths to production

  4. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations tailored to technical, business, and executive stakeholders

  5. Provide customer and market feedback to product and engineering teams to help define product direction

This is a customer-facing role with potential travel to customer sites as needed.

About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • Master's degree in computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field with 5+ years of experience; or bachelor's degree with 8+ years of experience

  • 5+ years of building machine learning models for business application experience

  • 3+ years of hands-on experience with training, fine-tuning, evaluating, and deploying transformer models in production

  • Experience with cloud services related to machine learning (e.g., Amazon SageMaker) and generative AI applications

  • Experience with technical customer-facing engagements, and strong communication skills, with attention to detail and ability to convey rigorous technical concepts and considerations to non-experts

Preferred Qualifications

  • PhD in computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field

  • AWS experience preferred, with proficiency in a range of AWS services (e.g., SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch, VPC) and professional certifications (e.g., Solutions Architect Professional)

  • 2+ years of experience with design, deployment, and evaluation of AI agents and orchestration approaches; experience with open source frameworks like LangChain, LangGraph, LlamaIndex, and/ or similar tools

  • 5+ years of deep learning, computer vision, human robotic interaction, algorithms implementation experience using PyTorch or TensorFlow

  • Experience in launching AI applications in production on AWS

  • Experience building ML pipelines with MLOps best practices, including: data preprocessing, distributed & GPU training, model deployment, monitoring, and retraining; experience with container and CI/CD pipelines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

View Now

Professional Services ConsultantSan Francisco, Bay Area

94199 San Francisco, California Relyance AI

Posted today

Job Viewed

Tap Again To Close

Job Description

Professional Services Consultant

As Relyance AI's Professional Services Consultant, you will work with and assist our top customers in implementing and configuring Relyance AI integrations to accelerate their Privacy. You will provide product and implementation expertise and work with clients to document project requirements, common practices, and configure integrations across enterprises. You will be responsible for ensuring the successful implementation of product configurations and integrations. You will work closely with the cross-functional team assigned to your projects.

As a Professional Services Engineer, your role will include:

  • Scoping, designing, and deploying Relyance products. Consulting with customers to fully understand the implementation process and actively solve their pain points. Understanding client business requirements, provide recommendations and demonstrate the configurations through the project, troubleshoot errors, and assist the client in deploying the solution.
  • Providing technical thought leadership for organizations and expert advice related to implementation and sharing best practices.
  • Providing internal and customer status reports to keep stakeholders apprised of overall project status.

This role could be a fit for you if you bring:

  • Experience with installation, integration and deployment of integrated SaaS technologies.
  • Proven experience with public cloud providers such as AWS, Google and Azure.
  • Experience developing and operationalizing project plans for packaged implementations.
  • Understanding of the following:
    • Linux, Docker, and virtual machines
    • APIs and related technology
    • Identity and Access Management (SAML, Okta, AzureAD) in client environment
  • Experience with and understanding of Agile development methods and how organizations adopt and implement these to support their end-to-end software development lifecycle processes.
  • An understanding of the Privacy ecosystems and requirements.
  • High emotional intelligence, including curiosity, empathy, self-awareness, and integrity.

Bonus points for:

  • Engagement and Project Management experience + IC.

Working at Relyance AI:

At Relyance AI, we create an unreasonably hospitable and data-driven culture. We prioritize exceeding customer, and each other's, expectations in every interaction. This means empowered team members solving problems proactively based on information, crafting personalized experiences, and radiating enthusiasm. Behind the scenes, trust and freedom allow team members to find creative solutions, while shared purpose and recognition fuel a spirit of greatness to truly wow customers and each other. We deconstruct failures to learn from them and take great pride in our successes; celebrating both.

Relyance AI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to fair and equitable compensation practices. We use data-driven pay practices with the goal of ensuring offerings are competitive to the market and our team members are being compensated correctly based on their roles, experience, and location. As such, the base salary pay range for this role is $120,000 to $165,000.

View Now

Senior Data Scientist, AWS Professional Services

94199 San Francisco, California Amazon

Posted today

Job Viewed

Tap Again To Close

Job Description

Description

Are you looking to work at the forefront of Machine Learning (ML) and Artificial Intelligence (AI)? Would you be excited to apply AI algorithms to solve real world problems with significant impact? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Data Scientist to help customers implement AI/ML solutions and realize transformational business opportunities.

This is a team of scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine-tune the right models, define paths to navigate technical or business challenges, develop scalable solutions and applications, and launch them in production. The team provides guidance and implements best practices for applying AI responsibly and cost efficiently.

You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.

We're looking for Senior Data Scientists capable of using AI/ML and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.

Key job responsibilities

As an experienced Senior Data Scientist, you will be responsible for:

  1. Lead end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, solution deployment, and post-production monitoring

  2. Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate AI algorithms and build ML systems and operations (MLOps) using AWS services to address real-world challenges

  3. Interact with customers directly to understand the business challenges, deliver briefing and deep dive sessions to customers and guide them on adoption patterns and paths to production

  4. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations tailored to technical, business, and executive stakeholders

  5. Provide customer and market feedback to product and engineering teams to help define product direction

This is a customer-facing role with potential travel to customer sites as needed.

About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • Master's degree in computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field with 5+ years of experience; or bachelor's degree with 8+ years of experience

  • 5+ years of building machine learning models for business application experience

  • 3+ years of hands-on experience with training, fine-tuning, evaluating, and deploying transformer models in production

  • Experience with cloud services related to machine learning (e.g., Amazon SageMaker) and generative AI applications

  • Experience with technical customer-facing engagements, and strong communication skills, with attention to detail and ability to convey rigorous technical concepts and considerations to non-experts

Preferred Qualifications

  • PhD in computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field

  • AWS experience preferred, with proficiency in a range of AWS services (e.g., SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch, VPC) and professional certifications (e.g., Solutions Architect Professional)

  • 2+ years of experience with design, deployment, and evaluation of AI agents and orchestration approaches; experience with open source frameworks like LangChain, LangGraph, LlamaIndex, and/ or similar tools

  • 5+ years of deep learning, computer vision, human robotic interaction, algorithms implementation experience using PyTorch or TensorFlow

  • Experience in launching AI applications in production on AWS

  • Experience building ML pipelines with MLOps best practices, including: data preprocessing, distributed & GPU training, model deployment, monitoring, and retraining; experience with container and CI/CD pipelines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

View Now

Senior Delivery Consultant - DevOps , Professional Services

94199 San Francisco, California Amazon

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Description

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

As an experienced technology professional, you will be responsible for:

  1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs

  2. Providing technical guidance and troubleshooting support throughout project delivery

  3. Collaborating with stakeholders to gather requirements and propose effective migration strategies

  4. Acting as a trusted advisor to customers on industry trends and emerging technologies

  5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

About the team

About AWS:

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • 5+ years of experience in cloud architecture and implementation

  • Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

  • 5+ years of hands-on experience in programming languages such as Python, Ruby, Go, Java, JavaScript, .Net, C++, YAML, JSON, and TypeScript

  • 5+ years of experience developing scalable CI/CD strategies with tools such as Jenkins, Azure DevOps, GitLab, ArgoCD, GitHub Actions, and Harness

  • 5+ years of experience with Infrastructure as Code such as CloudFormation, Terraform, or CDK

Preferred Qualifications

  • AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)

  • Experience with automation and scripting (e.g., Terraform, Python)

  • Knowledge of security and compliance standards (e.g., HIPAA, GDPR)

  • Hands on experience with microservice and serverless orchestration architectures such as Kubernetes, EKS, Docker, and Lambda

  • Hands on experience designing and implementing ETL data pipelines (Kafka, Airflow, Spark, Hadoop, Glue), MLOps pipelines (Sagemaker, MLFlow, Kubeflow), or LLMOps pipelines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

View Now
Be The First To Know

About the latest Professional services Jobs in Oakland !

Delivery Consultant - DevOps, AWS Professional Services

94199 San Francisco, California Amazon

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Description

JOB SUMMARY

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

As an experienced technology professional, you will be responsible for:

  1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs

  2. Providing technical guidance and troubleshooting support throughout project delivery

  3. Collaborating with stakeholders to gather requirements and propose effective migration strategies

  4. Acting as a trusted advisor to customers on industry trends and emerging technologies

  5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

A day in the life

About the team

About AWS:

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • 3+ years of experience in cloud architecture and implementation

  • Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

  • 4+ years of hands-on experience in programming languages such as Python, Ruby, Go, Java, JavaScript, .Net, C++, YAML, JSON, and TypeScrip

  • 4+ years of experience developing scalable CI/CD strategies with tools such as Jenkins, Azure DevOps, GitLab, ArgoCD, GitHub Actions, and Harness

  • 3+ years of experience with Infrastructure as Code such as CloudFormation, Terraform, or CDK

Preferred Qualifications

  • AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)

  • AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred

  • Experience with automation and scripting (e.g., Terraform, Python)

  • Knowledge of security and compliance standards (e.g., HIPAA, GDPR)

  • Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences

  • Hands on experience with microservice and serverless orchestration architectures such as Kubernetes, EKS, Docker, and Lambda

  • Hands on experience designing and implementing ETL data pipelines (Kafka, Airflow, Spark, Hadoop, Glue), MLOps pipelines (Sagemaker, MLFlow, Kubeflow), or LLMOps pipelines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

View Now

Senior Data Scientist, AWS Professional Services

94301 Palo Alto, California Amazon

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

Description
Are you looking to work at the forefront of Machine Learning (ML) and Artificial Intelligence (AI)? Would you be excited to apply AI algorithms to solve real world problems with significant impact? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Data Scientist to help customers implement AI/ML solutions and realize transformational business opportunities.
This is a team of scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine-tune the right models, define paths to navigate technical or business challenges, develop scalable solutions and applications, and launch them in production. The team provides guidance and implements best practices for applying AI responsibly and cost efficiently.
You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.
We're looking for Senior Data Scientists capable of using AI/ML and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.
Key job responsibilities
As an experienced Senior Data Scientist, you will be responsible for:
1. Lead end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, solution deployment, and post-production monitoring
2. Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate AI algorithms and build ML systems and operations (MLOps) using AWS services to address real-world challenges
3. Interact with customers directly to understand the business challenges, deliver briefing and deep dive sessions to customers and guide them on adoption patterns and paths to production
4. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations tailored to technical, business, and executive stakeholders
5. Provide customer and market feedback to product and engineering teams to help define product direction
This is a customer-facing role with potential travel to customer sites as needed.
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Master's degree in computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field with 5+ years of experience; or bachelor's degree with 8+ years of experience
- 5+ years of building machine learning models for business application experience
- 3+ years of hands-on experience with training, fine-tuning, evaluating, and deploying transformer models in production
- Experience with cloud services related to machine learning (e.g., Amazon SageMaker) and generative AI applications
- Experience with technical customer-facing engagements, and strong communication skills, with attention to detail and ability to convey rigorous technical concepts and considerations to non-experts
Preferred Qualifications
- PhD in computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field
- AWS experience preferred, with proficiency in a range of AWS services (e.g., SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch, VPC) and professional certifications (e.g., Solutions Architect Professional)
- 2+ years of experience with design, deployment, and evaluation of AI agents and orchestration approaches; experience with open source frameworks like LangChain, LangGraph, LlamaIndex, and/ or similar tools
- 5+ years of deep learning, computer vision, human robotic interaction, algorithms implementation experience using PyTorch or TensorFlow
- Experience in launching AI applications in production on AWS
- Experience building ML pipelines with MLOps best practices, including: data preprocessing, distributed & GPU training, model deployment, monitoring, and retraining; experience with container and CI/CD pipelines
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
View Now

Senior Delivery Consultant - DevOps , Professional Services

94103, California Amazon

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 5+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 6+ years of hands-on experience in programming languages such as Python, Ruby, Go, Java, JavaScript, .Net, C++, YAML, JSON, and TypeScript
- 5+ years of experience developing scalable CI/CD strategies with tools such as Jenkins, Azure DevOps, GitLab, ArgoCD, GitHub Actions, and Harness
- 5+ years of experience with Infrastructure as Code such as CloudFormation, Terraform, or CDK
Preferred Qualifications
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Hands on experience with microservice and serverless orchestration architectures such as Kubernetes, EKS, Docker, and Lambda
- Hands on experience designing and implementing ETL data pipelines (Kafka, Airflow, Spark, Hadoop, Glue), MLOps pipelines (Sagemaker, MLFlow, Kubeflow), or LLMOps pipelines
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Professional Services Jobs View All Jobs in Oakland