Professional Services Consultant

95053 Santa Clara, California NetApp

Posted 2 days ago

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Title : Professional Services Consultant Location : Houston, TX, US, 77024 Requisition ID : 131038 Job Summary The NetApp Professional Services Consultant delivers expert-level design, deployment, integration, and migration services across NetApp’s hybrid cloud and on-premises portfolio. This role supports a global customer and operates at the intersection of strategic consulting, technical enablement, and customer success. The consultant delivers technical solutions that align with NetApp's best practices, customer goals, and account team objectives. The consultant collaborates with customer stakeholders to implement reliable, scalable, and secure storage and data management solutions. This role operates at the intersection of strategic consulting, technical enablement, and customer success This position must be located in or near Houston, TX Key Responsibilities Deliver technical solutions that align with NetApp's best practices, customer goals, and account team objectives Produce technical documentation, diagrams, and white papers purpose-built for the customer Support customer storage architectures involving AWS FSxN, NetApp ONTAP, FlexGroups, FlexCache, SnapLock and (SMB, NFS, iSCSI, FC) protocols Perform and advise on SAN and NAS data migrations using SnapMirror and host-based migration methods Implement NetApp BlueXP components including Cloud Tiering and Connectors Integrate NetApp systems with Linux (RHEL) and Windows operating systems in multi-protocol environments Follow NetApp best practices for networking, performance tuning, and protocol integration (SMB, NFS, iSCSI, FC) Develop implementation documentation and contribute to customer knowledge transfer and operational readiness Support automation and scripting initiatives using Ansible and Terraform for repeatable deployments Collaborate with customer and account team to ensure milestones and deliverables are met Participate in internal enablement, labs, and technical readiness sessions to stay current on NetApp technologies Required Skills SMB, NFS, FC and ISCSI Protocols NetApp Best Practices for deployment and configuration ONTAP Performance Tuning and Troubleshooting FlexGroups, FlexCache, SnapMirror, SnapVault, SnapLock BlueXP (Tiering, Connectors, Core Services) Networking Fundamentals and DNS RHEL and Windows Operating Systems Automation with Ansible and Terraform for NetApp environments Qualifications Minimum of 8 years of experience in enterprise storage, systems integration, or infrastructure consulting Strong knowledge of NetApp ONTAP architecture, administration, and features Proven success in customer-facing roles within large or global accounts Ability to work independently or as part of a cross-functional delivery team Solid troubleshooting skills across storage, network, and OS layers Demonstrated ability to create strategic technical content (white papers, solution briefs) and deliver technical presentations Compensation : The target salary range for this position is 147,900 - 220,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and / or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. Nearest Major Market : Houston Job Segment : Linux, Consulting, Consultant, Data Management, Technology, Contract, Data Create a job alert for this search #J-18808-Ljbffr

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Professional Services Consultant

95014 Monte Vista, California TieTalent

Posted 5 days ago

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This job offer is presented to you through one of our partners. Click on "Show interest" to be redirected. Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do. Description APPLE INC has the following available in Cupertino, California and various unanticipated locations throughout the USA. Define and deliver business process solutions within the high-tech industry with focus on discrete manufacturing processes, including factory operations, efficiencies, and up-time requirements. Provide end-to-end business solution support for supply chain strategies, including requirements, factory operations, user-testing for developed solutions, Act as a liaison between the Product Operations, Engineering Program Management, Trade Compliance teams and IS&T (Information Systems and Technology) to ensure that the business requirements are complete and met by the proposed technology solutions. Implement new ideas effectively within the Apple culture. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Manage complex projects supporting business processes for supply chain management, manufacturing, and factory operations involving regional resources across 3 continents to major milestones. Develop project justification proposals, business cases and return on investment estimates. Obtain executive approval and funding for supply chain management, manufacturing, and factory operations. Gather and synthesize detailed, global business requirements and design specifications. Align Worldwide and Regional teams to ensure enablement process and technical requirements fulfill the needs of the various Apple constituencies across the globe. Facilitate project-related testing, roll-out, training, and post-mortem work. Addresses escalations, quickly assess and develop root cause analysis and solve problems for operations escalations. International Travel Required 5%. 40 hours/week. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $223,538 - $58,700/yr and your base pay will depend on your skills, qualifications, experience, and location. PAY & BENEFITS: Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits: Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Minimum Qualifications Bachelor's degree or foreign equivalent in Industrial Engineering, or related field and 4 years of experience in the job offered or related occupation. 4 years of experience in each of the following skills is required: Working with supply chain processes, including experience in Supply Chain Diversification, identifying suppliers and mitigating geopolitical and Act of God risks in supply chain operations Developing business process solutions within the high-tech industry with focus on discrete manufacturing processes, including factory operations, efficiencies, and up-time requirements. Utilizing and demonstrating technical understanding of manufacturing software, including shop floor, manufacturing execution and warehouse management utilizing Enterprise Resource Planning (ERP) systems, Warehouse Management Systems (WMS), and Transportation Management Systems (TMS). Performing validation and user acceptance testing for business process solutions implements for manufacturing and supply chain operations Leading collaborations between IT and Business stakeholders to implement test plans for developed Supply Chain tools. Creating business requirement documents and capturing enhancement requests after software releases. Leading business process re-engineering initiatives, including creating project plans, defining milestones, managing project budgets, and ensuring that projects are delivered on time and within scope. Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do. Description APPLE INC has the following available in Cupertino, California and various unanticipated locations throughout the USA. Define and deliver business process solutions within the high-tech industry with focus on discrete manufacturing processes, including factory operations, efficiencies, and up-time requirements. Provide end-to-end business solution support for supply chain strategies, including requirements, factory operations, user-testing for developed solutions, Act as a liaison between the Product Operations, Engineering Program Management, Trade Compliance teams and IS&T (Information Systems and Technology) to ensure that the business requirements are complete and met by the proposed technology solutions. Implement new ideas effectively within the Apple culture. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Manage complex projects supporting business processes for supply chain management, manufacturing, and factory operations involving regional resources across 3 continents to major milestones. Develop project justification proposals, business cases and return on investment estimates. Obtain executive approval and funding for supply chain management, manufacturing, and factory operations. Gather and synthesize detailed, global business requirements and design specifications. Align Worldwide and Regional teams to ensure enablement process and technical requirements fulfill the needs of the various Apple constituencies across the globe. Facilitate project-related testing, roll-out, training, and post-mortem work. Addresses escalations, quickly assess and develop root cause analysis and solve problems for operations escalations. International Travel Required 5%. 40 hours/week. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between 223,538 - 258,700/yr and your base pay will depend on your skills, qualifications, experience, and location. PAY & BENEFITS: Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits: Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Minimum Qualifications Bachelor's degree or foreign equivalent in Industrial Engineering, or related field and 4 years of experience in the job offered or related occupation. 4 years of experience in each of the following skills is required: Working with supply chain processes, including experience in Supply Chain Diversification, identifying suppliers and mitigating geopolitical and Act of God risks in supply chain operations Developing business process solutions within the high-tech industry with focus on discrete manufacturing processes, including factory operations, efficiencies, and up-time requirements. Utilizing and demonstrating technical understanding of manufacturing software, including shop floor, manufacturing execution and warehouse management utilizing Enterprise Resource Planning (ERP) systems, Warehouse Management Systems (WMS), and Transportation Management Systems (TMS). Performing validation and user acceptance testing for business process solutions implements for manufacturing and supply chain operations Leading collaborations between IT and Business stakeholders to implement test plans for developed Supply Chain tools. Creating business requirement documents and capturing enhancement requests after software releases. Leading business process re-engineering initiatives, including creating project plans, defining milestones, managing project budgets, and ensuring that projects are delivered on time and within scope. Preferred Qualifications N/A Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . #J-18808-Ljbffr

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Professional Services Consultant 1

95199 San Jose, California Adobe Systems Inc

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Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity This is a deeply technical, client-facing consulting role focused on implementing and optimizing Adobe’s cutting-edge marketing automation solutions— Adobe Campaign Classic (ACC) and Adobe Journey Optimizer (AJO) —as part of the Adobe Experience Cloud ecosystem. You’ll work at the intersection of data engineering, full-stack development, cloud architecture, and digital marketing innovation , helping global brands design and execute personalized, scalable, and intelligent customer journeys. You’ll collaborate with cross-functional teams and enterprise clients to build robust, data-driven marketing platforms that integrate seamlessly with Adobe Experience Cloud products like Adobe Analytics, Adobe Target, Adobe Experience Platform (AEP) , and third-party systems via SOAP/REST APIs, ETL pipelines, and middleware solutions . What You'll Do Architect and implement end-to-end marketing automation solutions using Adobe Campaign Classic, Adobe Journey Optimizer , and other Adobe Experience Cloud tools. Design and build custom workflows, ETL processes, and data schemas to support complex campaign logic and real-time personalization. Optimize data pipelines and campaign execution performance , ensuring scalability and low-latency processing across millions of customer records. Develop and maintain custom web applications, landing pages, and microsites using JavaScript, React, HTML5, CSS3 , and Adobe’s scripting capabilities. Build automation tools and utilities using Python, Node.js, or Bash to streamline campaign operations, QA, and deployment processes. Conduct performance testing, code profiling, and optimization to ensure high availability and responsiveness of marketing systems. Integrate Adobe Campaign with external systems using SOAP APIs, RESTful services , and middleware platforms like MuleSoft, Apache Kafka, or AWS Lambda . Leverage AWS services (S3, EC2, RDS, Lambda, CloudWatch) to build scalable, cloud-native marketing solutions. Collaborate with Adobe’s internal engineering teams to prototype GenAI-powered tools that enhance campaign performance, automate QA, and optimize customer segmentation. Partner with clients to understand business goals and translate them into technical architecture, data models, and campaign logic . Provide technical mentorship to junior consultants and developers, and contribute to Adobe’s internal knowledge base and reusable code libraries. Travel globally to meet clients, conduct workshops, and solve complex marketing challenges on-site. What You Need to Succeed Strong programming experience in JavaScript (Node.js, React), Python, Java, or C# . Proficiency in SQL and experience working with large-scale relational databases (PostgreSQL, Oracle, SQL Server). Experience with SOAP and REST APIs , including building and consuming services in enterprise environments. Familiarity with Adobe Campaign Classic (v7/v8), Adobe Journey Optimizer , or similar marketing automation platforms is a plus. Experience in ETL design, optimization, and performance tuning for large-scale data processing. Proven ability to build automation tools for deployment, monitoring, and operational efficiency. Understanding of web technologies (HTML5, CSS3, DOM manipulation, browser events). Exposure to Adobe Experience Cloud products like Adobe Analytics, Adobe Target, AEP , and Adobe Launch is a strong plus. Experience with CI/CD pipelines , Git , and DevOps practices . Knowledge of cloud platforms (AWS, Azure, GCP) and containerization tools like Docker, Kubernetes is a bonus. Strong communication and stakeholder management skills. Ability to work independently and lead small to mid-sized projects. Passion for solving real-world problems using data, code, and creativity . Why Adobe? At Adobe, innovation is in our DNA. You’ll be part of a global team that’s constantly pushing the boundaries of what’s possible in digital marketing, AI, and customer experience . We invest heavily in open-source tools, GenAI research, and developer enablement , giving you the freedom to experiment, build, and grow. You’ll also enjoy: Opportunities to travel the world , meet enterprise clients, and work on high-impact digital transformation projects. A collaborative, feedback-driven culture that values continuous learning and mentorship . Access to Adobe’s internal tools and platforms that use AI/ML, automation, and predictive analytics to solve customer challenges. A chance to work on next-gen marketing solutions that blend data science, UX, and engineering . Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call ( . #J-18808-Ljbffr

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Platform Professional Services Consultant (Remote)

94087 Sunnyvale, California CrowdStrike

Posted 8 days ago

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Platform Professional Services Consultant (Remote) Join to apply for the Platform Professional Services Consultant (Remote) role at CrowdStrike Platform Professional Services Consultant (Remote) Join to apply for the Platform Professional Services Consultant (Remote) role at CrowdStrike As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role Come join the CrowdStrike Platform Professional Services team and our mission to protect our most critical customers. The Resident Technologist Consultant is responsible for providing dedicated support to customers with implementation and ongoing operational support of the CrowdStrike platform and related technologies. The Resident Technology Consultant will have responsibility for all aspects of the deployment and configuration of the initial customer engagement including; planning, installation, optimization, maintenance, and follow on support for the CrowdStrike platform and associated applications. What You’ll Do Work closely and collaboratively with customer security and information technology teams Utilize common software deployment technologies to install CrowdStrike technology Leverage APIs, builds scripts and develop customized processes to support deployment, configuration and operationalizing CrowdStrike technology Leverage various CrowdStrike applications to support customers in vulnerability, asset management, identity, cloud security and more Guide customer leads with incident management functions when deployed on an onsite/remote engagement Assist customers with the integration of CrowdStrike into existing third-party tools, dashboards and business processes Act as the technical and/or senior level interface for customer concerns or escalations Maintain awareness of upcoming CrowdStrike technologies and features releases to assist customer with adoption and operationalizing into their security operations process What You’ll Need Bachelor’s degree, in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience Currently have or can obtain necessary security clearances, per customer requirement 5+ years of experience with endpoint security applications 3+ years of client-facing consulting experience Highly knowledgeable on Windows, Mac, and Linux platforms Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc. Strong communication and collaboration skills Proven ability to convey technical concepts to audiences with varying technical expertise, from analyst to executive levels Broad experience in computer and network systems security Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems High level of motivation; self-starter; results driven Ability to travel to engage with clients, up to 20% of the time Bonus Points Previous experience with the CrowdStrike Falcon platform, CCFA Scripting experience: PowerShell, Python, Bash Cloud platform experience: AWS, Azure, and/or GCP Familiarity with security tools like Nessus, ZScaler, Splunk, etc. This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment. Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $0 - $ per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. Expected Close Date of Job Posting is:07-22-2025 Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Computer and Network Security Referrals increase your chances of interviewing at CrowdStrike by 2x Get notified about new Professional Services Consultant jobs in Sunnyvale, CA . Palo Alto, CA 125,000 - 140,000 1 month ago Sunnyvale, CA 180,000 - 205,000 1 week ago Sunnyvale, CA 105,000 - 160,000 1 week ago Solutions Architect, Conversational AI & Prompt Engineering Solution Architect - Digital Pathology (Technical Sales Specialist, remotely based in CA) San Jose, CA 152,000 - 174,000 1 week ago Director, Field Solutions Architect - AI/Analytics Consultant - Analytics Warehouse (NSAW) implementation - NetSuite Services Redwood City, CA 87,000 - 178,100 1 week ago We’re unlocking community knowledge in a new way. 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Senior Solution Architect, Professional Services

94306 Palo Alto, California Talkdesk

Posted 9 days ago

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Senior Solution Architect, Professional Services At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences. We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth. At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker. Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others. Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures. Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward. Talkdesker: YOU! As a Senior Solution Architect, you will engage with global enterprise clients to design end-to-end solutions and define implementation approaches tailored to their unique business needs. You’ll be responsible for deeply understanding client environments, collaborating with internal teams to remove obstacles quickly, and providing best practices and guidance to build client confidence. Ultimately, you will ensure clients begin their Talkdesk journey positioned for long-term success. Responsibilities: Lead scoping and discovery sessions with sales and enterprise client teams to gain a deep understanding of business requirements Engage with global enterprise clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions and relevant lines of questioning that may not have been prepared in advance of the conversation Engage with global, enterprise clients to develop deployment strategies, ie. phased deployment rollouts based on regions, products, etc and outline the deployment strategy in a high level project plan and statement of work. Lead discussions with internal product and engineering teams to define and design custom solutions aligned to unique client use cases. Translate complex product or solution requirements into simple, easy to understand scoping statements. Engage with the product team to define product priorities and roadmap based on existing and prospective client requirements. Lead large custom solution initiatives and projects from inception to delivery with cross functional teams including external partners and internal product and engineering teams. Negotiate custom solution pricing with external partners. Create accurate Statements of Work and proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing. Partner closely with Talkdesk’s product, implementation and sales teams to identify issues, close gaps and continuously improve SOWs and the SOW process. Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features & products on the roadmap. Lead discussions with sales, product, and engineering to help prioritize products and features based on client needs. Effectively translate client requirements and program characteristics to internal stakeholders. Ensure the client’s goals align with Talkdesk’s product offering and implementation methodology. Help build & implement department methodology and tools to improve quality and efficiency. Leverage strong technical acumen to identify process improvements and technical solutions. Act as a mentor to other members of the team enabling them to grow within the organization. Background: At least 6 - 8 years of experience in Professional Services or Consulting, or 8 years of IT project management experience in a SaaS business. BSc/BEng or higher degree in Computer Science, Mechanical, or Electrical Engineering Experience implementing and leading enterprise, global CCaaS and UCaaS projects Software implementation or coding experience is a plus. Familiar with creating and managing Web Services (REST/SOAP/WSDL). A proven track record of managing and delivering IT projects for enterprise companies Engaging personality and possesses a true consulting approach and ability to communicate technical concepts to people of all backgrounds and skill levels A passion for helping people solve problems and proven ability to understand progressive technology. Excellent verbal and written communication skills and meticulous attention to detail Mature demeanor and positive attitude, as well as discretion and sensitivity when dealing with clients. Ability to work cross-functionally in a fast-paced startup environment. Salesforce and other CRM experience preferred. Work Environment and Physical Requirements: Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.) The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? * In the future, will you require visa sponsorship for employment at Talkdesk? * Select. LinkedIn Profile (Link) Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Talkdesk 2’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select. 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Security Consultant, AWSI Professional Services

95054 Santa Clara, California Amazon

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Description
As part of our dynamic team, you'll have the opportunity to tackle complex challenges and drive transformative change for our customers worldwide. You will harness the power of the cloud to automate security operations and empower our clients with unparalleled capabilities. You will thrive in a fast-paced, high-impact environment where you can make a real difference. You will work on game-changing initiatives that deliver exceptional business outcomes globally.
As a member of the AWS Professional Services Global Security, Risk, and Compliance practice you will pioneer technically advanced security solutions to enable impactful customer initiatives. Building on those experiences you'll collaborate AWS service teams on new features, innovate with new technologies and explore new challenges. This is a customer facing role that requires travel to customer sites as needed.
Key job responsibilities
- Collaborate with teams that include Amazonians, partners, and customers to build & deploy security infrastructure and automate security operations for customers
- Collaborate on internal builder projects
- Become a deep technical resource that earns the trust of our customers
- Develop high-quality technical content such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work we deliver.
- Innovate on behalf of customers; translate your thoughts into action yielding measurable results.
- Mentor & invest in the development team members
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 1+ year(s) of experience in IT security, compliance, or risk management
- 3+ years of IT implementation experience
- BS/BA degree or equivalent experience
- Experience in technology automation, implementation, integration, and/or deployment
- Knowledge of primary AWS services such as Amazon EC2, Amazon RDS, Amazon Route 53, and Amazon Simple Storage Service (S3)
Preferred Qualifications
- 3+ years of experience in IT security, compliance, or risk management
- Experience and technical expertise in cloud computing technologies (design and implementation)
- Hands-on technical expertise in building security capabilities in code and deploying infrastructure as code
- Strong scripting skills (e.g., PowerShell, Python, Node.js, JavaScript, Bash, Ruby, Perl)
- Implementation experience with enterprise security solutions (e.g., WAF, IPS, Anti-DDOS, SIEM)
- Experience building enterprise security strategy for cloud adoption, leading implementation of the strategy, and driving the program's evolution to meet new requirements
- Understanding of industry standards (e.g., PCI-DSS, ISO 27001, HIPAA, NIST frameworks)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Security Consultant, AWSI Professional Services

95054 Santa Clara, California Amazon

Posted today

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Job Description

Description
As part of our dynamic team, you'll have the opportunity to tackle complex challenges and drive transformative change for our customers worldwide. You will harness the power of the cloud to automate security operations and empower our clients with unparalleled capabilities. You will thrive in a fast-paced, high-impact environment where you can make a real difference. You will work on game-changing initiatives that deliver exceptional business outcomes globally.
As a member of the AWS Professional Services Global Security, Risk, and Compliance practice you will pioneer technically advanced security solutions to enable impactful customer initiatives. Building on those experiences you'll collaborate AWS service teams on new features, innovate with new technologies and explore new challenges. This is a customer facing role that requires travel to customer sites as needed.
Key job responsibilities
- Collaborate with teams that include Amazonians, partners, and customers to build & deploy security infrastructure and automate security operations for customers
- Collaborate on internal builder projects
- Become a deep technical resource that earns the trust of our customers
- Develop high-quality technical content such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work we deliver.
- Innovate on behalf of customers; translate your thoughts into action yielding measurable results.
- Mentor & invest in the development team members
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 1+ year(s) of experience in IT security, compliance, or risk management
- 3+ years of IT implementation experience
- BS/BA degree or equivalent experience
- Experience in technology automation, implementation, integration, and/or deployment
- Knowledge of primary AWS services such as Amazon EC2, Amazon RDS, Amazon Route 53, and Amazon Simple Storage Service (S3)
Preferred Qualifications
- 3+ years of experience in IT security, compliance, or risk management
- Experience and technical expertise in cloud computing technologies (design and implementation)
- Hands-on technical expertise in building security capabilities in code and deploying infrastructure as code
- Strong scripting skills (e.g., PowerShell, Python, Node.js, JavaScript, Bash, Ruby, Perl)
- Implementation experience with enterprise security solutions (e.g., WAF, IPS, Anti-DDOS, SIEM)
- Experience building enterprise security strategy for cloud adoption, leading implementation of the strategy, and driving the program's evolution to meet new requirements
- Understanding of industry standards (e.g., PCI-DSS, ISO 27001, HIPAA, NIST frameworks)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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VP Professional Services (San Jose)

95123 San Jose, California Risk Solution Group

Posted 3 days ago

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Job Description

full time

About the business:

LexisNexis Risk Solutions is a pioneering leader in providing information-based analytics and decision tools to help customers navigate the complex landscape of risk, compliance, and fraud. We are passionate about our mission of driving financial inclusion and transparency across societies globally. Our innovative tools and insights empower our clients to make informed decisions, mitigate risks, and safeguard their operations in an ever-evolving world. Headquartered in Alpharetta, Georgia, LexisNexis Risk Solutions has principal operations in California, Florida, Illinois and Ohio in North America as well as London and Paris in Europe, and Singapore in Asia Pacific. The company has ~9,000 employees and serves customers in more than 180 countries.

About the job:

LexisNexis Risk Solutions is seeking an experienced and dynamic leader to head our North American Fraud and Identity Professional Services team within the Business Services division. You will lead a talented team of fraud and identity experts, collaborate with cross-functional departments, and partner with key external stakeholders to design and deliver market-leading services that help our clients mitigate risk and enhance trust in their business operations.You will play a vital role in talent development alongside achieving financial goals within the consultancy practice.

Responsibilities:

Team Leadership and Development: Build and develop talent to achieve business objectives and long-term organization growth. Further a culture of innovation, collaboration and growth, creating an environment for consultants to shine.

World Class Consulting: Through best practice/process adoption, deliver world class consulting where customer delight leads to sustainable revenue.

Preferred Requirements:

8+ years’ experience in the financial institution, security, risk, or authentication space alongside experience in cyber security and enterprise architectures. Increasing leadership roles with a focus on fraud and identity and a proven track record of delivery and strategic

Exceptional leadership and people management skills, with a passion for developing and motivating high-performing teams impact. Proficient at forecasting consulting capacity and future team needs.

Strong communication and relationship-building abilities, with the capacity to influence change through collaboration with senior internal and external stakeholders.

Strong experience and knowledge of fraud and identity regulations, trends and analytic practices.

Entrepreneurial spirit and extremely proficient problem-solving skills to understand the problem/issue that the customer needs to have solved – involving in-depth research, asking correct probing questions, drawing valid conclusions, and identifying risks

Bachelor's degree in a relevant field with exceptional academic achievement; master's degree preferred.

Some domestic travel required.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Learn more about the LexisNexis Risk team and how we work

The salary range provided in this posting is the base salary range for NYC:$203,000.00 - $377,200.00

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1- .

Please read our Candidate Privacy Policy .

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Sr. Consultant, Platform Professional Services (Remote)

94087 Sunnyvale, California CrowdStrike

Posted 3 days ago

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Job Description

Sr. Consultant, Platform Professional Services (Remote) Join to apply for the Sr. Consultant, Platform Professional Services (Remote) role at CrowdStrike Continue with Google Continue with Google Sr. Consultant, Platform Professional Services (Remote) 1 week ago Be among the first 25 applicants Join to apply for the Sr. Consultant, Platform Professional Services (Remote) role at CrowdStrike As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role CrowdStrike has taken Falcon LogScale to the next level and has released Next Generation SIEM (NGSIEM) powered by Falcon LogScale and we are looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics. As a Senior Consultant focusing on the LogScale NGSIEM Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon LogScale and its NGSIEM capabilities, and laying out a technical vision of Falcon LogScale and/or NGSIEM roadmap for customers to follow. Working alongside Falcon NGSIEM and LogScale engineers and other cross functional teams, you’ll be a critical part of operationalizing LogScale NGSIEM within customer environments. You’ll work with the customer as they discover what Falcon NGSIEM and LogScale can do for them, help expand their use cases, and provide feedback timely to the Falcon NGSIEM and LogScale Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs. The position is remote-friendly within the United States with the opportunity for limited travel onsite with customers. What You'll Do Work independently providing best-in-class delivery and integration services to a wide range of organizations and verticals Act a trusted advisor to help lead customers to mature outcomes using next generation SIEM, log management, XDR and SOAR features and functionality Provide knowledge transfer of Falcon LogScale NGSIEM to our customers What You'll Need We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties. 5+ years of experience working with log management/SIEM solutions (e.g, Falcon LogScale, Splunk, Trellix, Chronicle, Exabeam, Sumo Logic, etc) and SOAR (e.g., CrowdStrike Fusion, Palo Alto XSOAR, Splunk Demisto, etc.) in a professional services consulting role or similar capacity Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs Knowledge of SIEM skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts Intermediate knowledge of common Cloud providers such as AWS, GCP, and Azure, and traditional IT services, such as active directory services, authentication, networking, data storage Experience creating configuration, automation and integration scripts with languages, tools and standards such as Python, Powershell, Javascript, YAML, REST API, GO, Cribl, Postman, etc. Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders Experience translating your knowledge of customer requirements and experiences into feedback for internal product and engineering teams Occasional travel may be required ( Strong problem-solving, written and oral communication skills in English Bonus Points Recent (last 3 years) industry certifications with SANS, ISC2, Amazon, Microsoft, Google and other organizations within the Information Security domain Long term (6 months min) recent experience within a SOC performing analysis and triage of security incidents using a SIEM, Log Management and/or SOAR platform Applied knowledge and integration experience with a generative AI platform This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment. Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $105,000 - $60,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. Expected Close Date of Job Posting is:08-23-2025 Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Computer and Network Security Referrals increase your chances of interviewing at CrowdStrike by 2x Get notified about new Senior Professional Services Consultant jobs in Sunnyvale, CA . Platform Professional Services Consultant (Remote) Palo Alto, CA 125,000 - 140,000 1 month ago Solutions Architect, Conversational AI & Prompt Engineering Director, Field Solutions Architect - AI/Analytics Sunnyvale, CA 180,000.00 - 205,000.00 1 week ago Solution Architect - Digital Pathology (Technical Sales Specialist, remotely based in CA) San Jose, CA 152,000.00 - 174,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Category Manager, Professional Services & Outsourcing - USDS

95199 San Jose, California Tik Tok

Posted 3 days ago

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Job Description

Location :

San Jose

Employment Type :

Regular

Job Code :

A20520A

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Responsibilities

The TikTok U.S. Data Security (USDS) Procurement Team plays a critical role in the business and is responsible for the strategy design and end-to-end processes involved in the purchase of goods and services in a sustainable and financially viable way in compliance with business standards. The Procurement Team is responsible for sourcing and onboarding of new vendors, supporting the development of key company systems and processes, maintaining a strategic overview of project procurement management activities and ensuring that purchasing contracts and arrangements are fulfilled in strict accordance with legal requirements, project requirements, and business policies and procedures. Responsibilities - Employ a customer-centric approach to providing internal and external stakeholders (i.e., USDS process and business stakeholders and third-party suppliers) with excellent category management support. - Partner and collaborate with Global Procurement teams (i.e., Procurement Operations, Vendor Management, and Accounts Payable), cross-functional teams (e.g., Legal, Information Security, Finance, etc.), and third-party managed service providers (MSPs) to support stakeholders effectively. - Develop category plans based on analysis of spend data, supply market dynamics, category intelligence, and business requirements. - Develop, measure, maintain, benchmark and track Key Performance Indicators (KPIs) for categories. - Continuously research category management best practices and new trends that could be implemented. - Evaluate and analyze annual spend data, external market data, and other necessary information to support the enhancement and validation of category-specific strategies. - Drive value beyond cost (i.e., risk mitigation, operational efficiencies, innovation, etc.). - Coordinate and implement strategic sourcing initiatives for assigned categories. - Execute strategic sourcing projects using best practice sourcing methodology to deliver exceptional total value in partnership with key stakeholders across the business. - Assess supplier capabilities and identify new suppliers. - Prepare and present business cases and should-cost models; perform complex data analysis and build financial models (i.e., ROI, NPV, supplier scorecards, savings tracking, make vs. buy decision models). - Analyze and summarize RFP responses and results and prepare recommendations for business stakeholders. - Manage supplier performance within the supplier relationship management framework and category strategy. - Establish and manage the governance processes with suppliers and outsourced partners for categories. - Implement strategies to best manage the supplier base for categories, reviewing suppliers against contracted obligations/service levels and business expectations. - Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. - Ensure that global agreements are established in accordance with the Global Procurement Policy (GPP).

Qualifications

Minimum Qualifications - 4+ years of related work experience in sourcing, contract negotiation, supplier management, outsourcing, and project management experience demonstrating success in positions of increasing complexity. - Bachelors degree in a related field or a demonstrated equivalent level of experience. - Category management subject matter expertise and deep knowledge of source-to-pay (S2P) processes. - Solid organizational and time management & project management skills and the ability to execute on multiple projects, RFXs and contract negotiations simultaneously - Proficiency in spend analysis, market intelligence analysis, financial analysis, demand/supply planning, sourcing strategy development, negotiation, stakeholder management, contracts management, supplier performance management, project management, etc. - Willingness and ability to travel domestically and internationally a few times a year. Preferred Qualifications - Self-motivation and innate sense of agency and autonomy. - Excellent communication and customer service skills (verbal and written). - Ability to present at the executive-level and communicate elements of complex deals and make recommendations. - Continuous improvement mindset. - Ability to support transformation and adopt change. - Proficiency in Microsoft Office Suite. - Experience with purchasing systems including e-Sourcing, contract management and e-RFP tools.

Job Information

(For Pay Transparency)Compensation Description (Annually)

The base salary range for this position in the selected city is $10666 - $19000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Data Security Statement

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

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