29 Professional Services jobs in Winter Park

Associate, Client Service Management II

Note: This is a pipeline requisition and does not represent any one particular job opening. By applying to this pipeline requisition, your interest will be reviewed for multiple potential openings based upon your background and disclosed work preference.

We welcome you to apply! When applying to this general posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Associate, Client Service Management to join our Wealth Services Client Service team. This role is located in Lake Mary, FL or Pittsburgh, PA and is Hybrid.

In this role, you'll make an impact in the following ways:

• Participate in the end-to-end client service delivery model and reports on client satisfaction.
• Participate in issue resolution of moderately complex day-to-day issues and engages internal partners as needed.
• Collect data on the execution of service commitments.
• Build their understanding of clients' business.
• Serve as a project member on projects to help clients streamline their operating model across our franchise.
• Engage in a culture of continuous service improvement, including digital adoption.
• Build relationships with business partners.
• May engage in client service activities related to client service or sales support, including assisting in the creation of RFPs, KPIs or client documents by providing required data.

• Bachelor's degree or the equivalent combination of education and experience is required
• Client Service experience preferred
• Financial Services experience preferred
• Strong analytical and communication skills
• 3-5 years of total work experience preferred

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Senior Associate, Client Service Management

Note: This is a pipeline requisition and does not represent any one particular job opening. By applying to this pipeline requisition, your interest will be reviewed for multiple potential openings based upon your background and disclosed work preference.

We welcome you to apply! When applying to this general posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Senior Associate, Client Service Management to join our Wealth Services Client Service team. This role is located in Lake Mary, FL or Pittsburgh, PA and is Hybrid.

In this role, you'll make an impact in the following ways:

• Participate in the end-to-end client service delivery model and reports on client satisfaction.
• Participate in issue resolution of moderately complex day-to-day issues and engages internal partners as needed.
• Collect data on the execution of service commitments.
• Build their understanding of clients' business.
• Serve as a project member on projects to help clients streamline their operating model across our franchise.
• Engage in a culture of continuous service improvement, including digital adoption.
• Build relationships with business partners.
• May engage in client service activities related to client service or sales support, including assisting in the creation of RFPs, KPIs or client documents by providing required data.

• Bachelor's degree or the equivalent combination of education and experience is required
• Client Service experience preferred
• Financial Services experience preferred
• Strong analytical and communication skills
• 5-7 years of total work experience preferred

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Associate, Client Service Management I

Note: This is a pipeline requisition and does not represent any one particular job opening. By applying to this pipeline requisition, your interest will be reviewed for multiple potential openings based upon your background and disclosed work preference.

We welcome you to apply! When applying to this general posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Associate, Client Service Management to join our Wealth Services Client Service team. This role is located in Lake Mary, FL or Pittsburgh, PA and is Hybrid.

In this role, you'll make an impact in the following ways:

• Participate in the end-to-end client service delivery model and reports on client satisfaction.
• Participate in issue resolution of moderately complex day-to-day issues and engages internal partners as needed.
• Collect data on the execution of service commitments.
• Build their understanding of clients' business.
• Serve as a project member on projects to help clients streamline their operating model across our franchise.
• Engage in a culture of continuous service improvement, including digital adoption.
• Build relationships with business partners.
• May engage in client service activities related to client service or sales support, including assisting in the creation of RFPs, KPIs or client documents by providing required data.

• Bachelor's degree or the equivalent combination of education and experience is required
• Client Service experience preferred
• Financial Services experience preferred
• Strong analytical and communication skills
• 1-3 years of total work experience preferred

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role youll contribute:

Director Service Management Governance is responsible for IT Performance, Audit, Change & Problem Management, is a mission-critical leadership role responsible for strengthening operational excellence, governance, and service reliability within the IT Service Management organization. Reporting directly to the VP of IT Service Management, this leader will oversee and integrate four foundational pillars of performance: internal IT performance reporting, internal audit readiness and controls, enterprise-wide change enablement, and problem management and root cause analysis.

This role will act as a bridge between IT operations and enterprise strategy, aligning day-to-day execution with our organizational ambition to be a top quartile IT performer within two years. The ideal candidate brings analytical precision, a strong understanding of ITSM best practices, and the ability to drive sustainable improvements across service performance, risk posture, and operational maturity.

They will lead teams that:

• Ensure transparent, data-driven insights into IT performance trends and improvement opportunities;
• Manage audit processes and risk controls to ensure regulatory and compliance alignment;
• Execute change management governance that safeguards production stability while enabling transformation;
• Investigate systemic issues, own post-mortem processes, and reduce incident recurrence through structured problem management.

The value youll bring to the team:

• Advocates for the adoption, business alignment, and improvement of all service management processes and activities at AIT based on ITIL best practice.
• Leads the development of policies, SOPs and Work Instructions for all service management processes
• Leads the development of configuration management, IT asset management (hardware and software) and application portfolio management policies and tools
• Acts as liaison between business process owners, managers and users to validate process improvement opportunities.
• Provides available, reliable, maintainable, and serviceable service management platform to AIT
• Ensures all parties understand ownership and accountability between service management supporting teams.
• Provides training on service management processes and tools.
• Stays current with emerging trends in service management, proposing and developing plans to further the function.
• Mentors other team members who may be less experienced in-service management areas with meeting various business needs.
• Assists in facilitating and promoting organizational change.
• Identifies and documents risks, issues in service delivery and works with teams to develop mitigation strategies.
• Provides executive reports summarizing process compliance.
• Collaborate with peers in AIT to improve process adoption and alignment.
• Develop the service management staff to meet the changing needs of business, users, groups and locations; new projects and technologies
• Continual Service Improvement (CSI).

Qualifications

The expertise and experiences you'll need to succeed:

KNOWLEDGE AND SKILLS REQUIRED:

• 5 Related Experience
• Demonstrates problem solving skills, including adapting to changing business requirements
• Demonstrates the ability to achieve objectives via influence of others
• Ability to communicate both written and verbally with all levels of the enterprise
• Extensive experience in the application and adoption of IT Service Management best practice
• Extensive experience in managing Enterprise level Service Delivery organizations
• Demonstrated ability to lead via example, building adherence to AdventHealth's mission to extend the healing ministry of Christ.
• Proven ability to foster a culture of diversity and innovation within Service Management and Service Delivery.
• Experience leveraging vendor relationships and negotiations to achieve cost savings and Service Levels with suppliers and partners.
• Ability to develop and maintain operating and capital budgets
• Thorough knowledge of industry and market trends
• Ability to manage multiple high priority initiatives to completion
• Sound facilitation, consensus building and conflict resolution skills
• Highly self-motivated, self-directed with great attention to detail.
• Enterprise experience in healthcare environment
• Knowledge of Service Management and how it relates to technology workflows throughout a healthcare organization
• Strong knowledge of cloud-based platform service delivery (e.g., PaaS or IaaS)
• Project Management
• Vendor Management

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's Required

EDUCATION AND EXPERIENCE PREFERRED:

• Master's Preferred

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

• ITIL v3 Expert or ITIL 4 Strategic Leader (SL) Upon Hire Preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Information Systems

Organization: AdventHealth Information Technology

Schedule: Full-time

Shift: 1 - Day

Req ID: 25025157

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

We are hiring a Project Delivery Leader in Water Resources to support existing clients and support the development of new clients and efforts firm wide. As a senior member of our Firmwide development team, you will focus on leading a variety of dynamic structural pursuits and projects as it relates to transportation, primarily focused on project across RK&K's overall current and new service areas. As a Water Resources Project Delivery Leader your responsibilities will include design and overall management of drainage studies, storm drainage system design, flood studies, stormwater management, and erosion control design. This role can be remote with required travel to the project site as needed. Essential Function Manage various mid-large sized transportation projects related to water resources, drainage, stormwater management design (SWM) for various agencies such as: DOT and related counties Support business development efforts by contributing to proposals, bids, RFPs and utilizing current projects/customers Design and analysis of storm drainage systems Design and analysis of Stormwater Control Measures (SCM) Design of Sediment and Erosion Control Best Management Practices (BMP) Preparation of environmental permit drawings Required Skills and Experience Bachelor's degree from an ABET accredited civil/environmental engineering program (or related program) Ten (10) + years of water resources design experience Professional Engineer (P.E.) license or ability to obtain within six months Working knowledge of hydrologic and hydraulics principals Proficiency communicating technical information with staff and clients Able to work closely with other design disciplines to determine most practical solutions Experience with common CAD and water resources modeling software such as HEC-RAS, HEC-HMS, SWMM Experience with public stormwater and storm drainage projects Preferred Skills and Experience Experience completing stormwater/storm drainage projects for cities, counties and states Experience managing engineering design and production Experience with alternative delivery projects Experience with working in multiple states Other Duties This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required . What We Offer RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including: Paid time off Hybrid work (home and office) Tuition reimbursement Health, dental, vision, life, and disability insurances Paid parental leave Wellness programs and employee resource groups Career Development Matching 401(k) plan Paid Holidays Much, much more! Why RK&K? As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward. Design your career at RK&K, Apply Today! #J-18808-Ljbffr

Key Responsibilities:

• Team Leadership & Scheduling
• Lead, mentor, and schedule the in-house project delivery engineer team; manage travel logistics and resource allocation for maximum efficiency.
• End-to-End Project Ownership
• Oversee project timelines and scope, ensuring successful installation, commissioning, and handover of LED display systems.
• Onsite Escalation Management
• Step in to address critical technical issues or client concerns when frontline engineers require support; coordinate with R&D or HQ teams as needed.
• Client-Facing Professionalism
• Maintain strong communication with clients during on-site work; ensure high levels of customer satisfaction and uphold company professionalism.
• Reporting & Communication
• Deliver regular updates on project status, team performance, escalations, and risk areas to internal stakeholders.
• Process Compliance
• Enforce standardized workflows, including pre-travel approvals, budget controls, site acceptance, and project closure documentation.
• Local Delivery Framework Building
• Help establish a scalable U.S.-based delivery system; gradually build and structure a high-performing local team.
• Vendor and Outsourcing Oversight
• Optimize the use of third-party contractors where necessary; establish vetting processes and service level expectations.
• Team Development
• Promote continuous learning and professional development within the delivery team to enhance technical and operational capabilities.

Qualifications:

• 5+ years of experience in LED display system installation, commissioning, or technical support
• Prior experience managing multi-site or enterprise-level LED projects
• PMP or CTS certifications preferred
• Excellent leadership, planning, and troubleshooting skills
• Fluent in English (Mandarin Chinese is a plus)
• Bachelors degree in engineering, AV technology, or related field
• Comfortable with frequent and extended travel (up to 100%) across the U.S. and Canada

1 day ago Be among the first 25 applicants "Advocating For Business Owners Across The Nation. Join Our Diverse, Award-Winning Team Today!" Company Website | Google Reviews (4.5-Star Rating) | Awards Company Info, Culture, & Values: Horizon Payments is an award-winning, fastest-growing merchant services provider dedicated to helping businesses streamline transactions with innovative, secure, and scalable technology. A trusted partner across industries, Horizon Payments delivers exceptional service, rapid processing, and customized solutions that drive growth and efficiency—all while saving clients between 30% and 50% on payment processing costs . What sets us apart? Our team. We believe that great ideas come from empowered individuals and that success is built on collaboration, creativity, and respect. We foster a dynamic, inclusive workplace where every voice and contribution matter. At Horizon Payments, you’re not just part of a company—you’re part of a forward-thinking community that values growth, supports innovation, and celebrates success together. Position Overview: 1099 performance-based with the option of a draw Outside B2B relationship building Qualified pre-scheduled appointments (avg. 10-15 per week) Industry-leading uncapped commissions (25%) Monthly residuals (25%) Daily, weekly, and monthly bonuses (paid weekly) Performance bonuses (paid weekly) Weekly draw (paid weekly) Continuous training and support Opportunities for advancement and career growth Key Responsibilities: Generate new clients through various channels, including pre-set appointments, door-to-door networking, and referrals to present our services Develop and maintain a pipeline of qualified prospects Act as a trusted advisor to prospective clients, building solid relationships Collaborate with internal sales teams to prepare and deliver cost-saving quotes tailored to client requirements With the support of the internal sales managers, sign new accounts Maintain up-to-date documentation of client interactions, proposed solutions, and action plans in IRIS (CRM) Join daily Zoom conference calls with the team Talents (will train): Ability to build and maintain relationships Good verbal and written communication skills Self-confidence with the ability to present services/solutions Ability to work independently and with team members remotely Active listening skills with the ability to understand client needs Our Commitment to Inclusivity & Diversity: Horizon Payments encourages applicants of all ages and experiences, as we do not discriminate based on an applicant's age. Horizon Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Horizon Payments complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities and employs. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Marketing, Business Development, and Consulting Industries Financial Services and Business Consulting and Services Referrals increase your chances of interviewing at Horizon Payments by 2x Get notified about new Business Solutions Consultant jobs in Florida, United States . Business Tax Consultant - Work From Home - 3+ Yrs Paid Tax Experience Required Business Tax Analyst- Work From Home - 3+ Yrs Paid Tax Experience Required Business Analyst - (Workforce Development) Business Analyst ( Remote ) ( Pharmacy / Healthcare ) Business Tax Consultant - Work From Home Sr Manager, Direct Sales New Business (RapidScale) Business Tax Consultant - Work From Home - 3+ Yrs Paid Tax Experience Required Florida, United States $113,400.00-$04,400.00 1 day ago Business Leadership Consultant - Remote & Flexible Role Sales Veterinary Diagnostics Caribbean Remote Sailpoint IdentityNow Solutions Architect Consultant (*Must have own tenant in IDN*)- 100% REMOTE Tallahassee, FL 85.00- 110.00 3 hours ago Business Tax Consultant - Work From Home Florida, United States 86,000.00- 154,700.00 2 days ago Business Analyst ( Remote ) ( Pharmacy / Healthcare ) Technology Business Consultant Specialist Reinsurance Business Analyst (USA Remote) Florida, United States 84,100.00- 156,100.00 4 months ago Florida, United States 114,632.00- 161,159.00 4 months ago Workday Transformation and Optimization Architect (Workday Certified) - Remote Sailpoint IdentityNow Solutions Architect Consultant (*Must have own tenant in IDN*)- 100% REMOTE Business Tax Analyst- Work From Home - 3+ Yrs Paid Tax Experience Required Business Analyst - Labor Market Information We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results, and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.

Group: Road

Position: Project Manager - Alternative Delivery

Location: Indiana, Texas, Florida, & Ohio

The primary function of this person is to play an integral part in maintaining, managing and growing our alternative delivery business line. This position will focus on delivering major projects and programs with our alternative delivery group. The position will also focus on growing business with existing clients as well as developing new clients. Close coordination with our executive leadership teams is imperative.

General duties include managing, directing and development of alternative delivery transportation and other public infrastructure projects. This will include the development of the proposals and management and delivery of selected projects. Responsibilities include workflow and staff management, staff development, technical leadership, project management, quality assurance, and client management.

Workflow and Staff Management

Master team project list updated monthly
• Monitor monthly team billings, profitability, and staff utilization
• Represent the company at local/state/national organization meetings and industry events.
• Accompany business development and technical staff to client meetings to maintain existing and establish new client relationships.
• Coordinate workflow and staffing with Department Manager & other teams
• Effectively deal with personnel issues within the team in conjunction with Department Manager, Human Resources and upper management
• Keep team personnel morale high

Technical Leadership

• Direct all aspects of the development of major design-build projects
• Mentor less experienced staff
• Technical problem solving
• Identify project roadblocks and assist in resolving them

Project Management

• Prepare proposals, fee negotiations, and contracts
• Track financial progress of individual projects and Project Managers
• Drive velocity on all projects and maintain project schedules
• Assist department and other departments to be profitable

Quality Assurance

• Ensure that every project gets adequate review at every stage
• Use technical resources to assist in quality control

Client Management

• Establish good relationships with clients
• Look for new opportunities with existing clients
• Look for opportunities with prospective clients

• A minimum of 15 years in the transportation engineering business.
• Broad technical knowledge of the transportation construction and engineering industry nationally.
• Design-Build management experience
• Professional Engineer, ability to get licensed in multiple states
• Experience or potential in sales and marketing of services, as well as the ability to build client relationships.
• Proven leadership ability, as well as excellent written and verbal communication skills

American Structurepoint is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

RK&K is currently seeking a Project Manager to lead our Florida based Alternative Delivery team, position to be based in Orlando or Tampa. As a Project Manager in our Alternative Delivery division, you will have the opportunity to develop and lead a team of professional engineers in support of our current and future clients. You will play a critical role on our team by developing and maintaining relationships with clients and connecting those clients with innovative and creative solutions to their transportation-oriented needs.

Essential Function

• Serve as a hands-on, project based, Design Manager for Florida Transportation Alternative Delivery projects providing project leadership, technical expertise, budget management, and design production oversight
• Lead transportation projects and assist with hands-on design production
• Maintain strong relationships with potential teaming partners (contractors, engineers, subconsultants)
• Actively participate in the development and professional growth of RK&K's Florida based staff, particularly with respect to alternative delivery

Required Skills and Experience

• Fifteen (15) + years of experience in engineering services with progressive responsibilities including engineering, design, project management and client delivery
• Experience leading design build or alternative delivery projects
• Bachelor's degree in Civil Engineering or related field
• Professional Engineering (P.E.) License in Florida
• Capacity to articulate ideas and concepts both visually and contextually, including strong technical and proposal writing skills
• Ability to think creatively, resolve abstract problems, motivate others, work collaboratively, and be self-directed

Preferred Skills and Experience

• Project Management (PMP) or Design Build Institute of America (DBIA) certification
• Engineer of record on projects valued at $100 Million or greater in construction
• Experience as Design Manager, Deputy Design Manager, or high functioning discipline lead on contractor lead teams for Florida Design Build Transportation projects (FDOT, FTE, GMX, THEA, CFX, or other public agencies within Florida).
• Established ability to coordinate with Contractor and Owner during Design-Build pursuits and project execution.
• Preparation of Design-Build Statement of Qualifications, Technical Proposal and Price Proposals
• Management of Alternative Delivery Teams, including in-house and subconsultant staff, to exceed project goals for design, schedule and budget performance.
• Capable of supporting the growth of traditional design services within the Florida market with a focus on FDOT.

Other Duties:

This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required.

What We Offer:

RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:

• Paid time off
• Matching 401(k) plan
• Paid Holidays
• Tuition reimbursement
• Health, dental, vision, life and disability insurances
• Paid parental leave
• Wellness programs and employee resource groups
• Career Development
• Much Much more!

Why RK&K?

As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.

Design your career at RK&K, Apply Today!