31 Quality Assurance jobs in Miami
Quality Assurance Supervisor
Posted 7 days ago
Job Viewed
Job Description
Job Overview:
We are seeking a proactive and detail-oriented Quality Assurance Supervisor to support manufacturing operations by overseeing food safety and quality programs. This full-time, direct-hire position is based onsite in Miami, FL, and is ideal for a bilingual professional with a strong background in food safety compliance and team leadership. The role plays a critical part in ensuring all products meet regulatory and internal quality standards.
Compensation:
• $65,000 annually
Work Schedule:
• Monday to Friday, 2:30 PM - 10:30 PM
• Sunday shifts from 7:00 AM - 3:00 PM (seasonal; expected to revert to a standard 5-day schedule within the next 1-2 months)
Key Responsibilities of the Quality Assurance Supervisor:
• Perform hourly quality checks on products and oversee sanitary conditions on the production floor
• Serve as the first point of contact for resolving food safety or quality concerns in real time
• Make decisions regarding product release or hold based on quality findings
• Maintain and update food safety and quality documentation in compliance with regulatory requirements
• Support and participate in internal audits and third-party inspections
• Supervise and guide QA team members, providing training and feedback
• Coordinate Hold and Release procedures, lab testing, and shelf-life studies
• Collaborate with cross-functional teams including Production, Shipping, and Maintenance
• Drive root cause analysis and corrective action processes for non-compliance issues
• Support continuous improvement initiatives and maintain a clean, safe work environment
Qualifications and Skills for the Quality Assurance Supervisor:
• 2-3 years of experience in food quality assurance or food safety within a manufacturing environment
• Previous experience leading a team
• Strong working knowledge of HACCP, GMPs, sanitation, and food safety regulations
• Bilingual in English and Spanish (must be fluent in both to communicate with staff and external auditors)
• Confident decision-maker with excellent problem-solving abilities
• High school diploma required; college degree in food science, biology, or a related field preferred
• Familiarity with root cause analysis and tools such as Fishbone Diagram, Pareto Analysis, or Six Sigma is a plus
• HACCP and PCQI certifications preferred; knowledge of GFSI standards such as SQF or BRC is a bonus
Why Join Us?
This is a great opportunity to step into a leadership role within a growing manufacturing environment where quality and food safety are top priorities. You'll gain hands-on experience managing audits, driving improvement programs, and influencing daily production operations.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we've grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting
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Quality Assurance Coordinator
Posted 7 days ago
Job Viewed
Job Description
destinationone Consulting specializes in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more. We are proactively building a data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable roles when they arise.
Location: Various locations across Florida
The Quality Assurance Coordinator is responsible for monitoring and evaluating the quality of care provided within the healthcare practice, ensuring that standards are met and continuously improved.
Key Responsibilities:
- Develop and implement quality assurance policies and procedures.
- Conduct regular audits and evaluations of clinical processes and patient care outcomes.
- Analyze data to identify trends and areas for improvement in quality of care.
- Collaborate with clinical staff to develop action plans for quality improvement initiatives.
- Prepare reports on quality metrics for leadership review.
Requirements
- Bachelor's degree in Healthcare Administration, Nursing, or a related field; certification in quality management preferred.
- Experience in quality assurance or improvement in a healthcare setting.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Disclaimer: We're proactively building a databank for opportunities in Healthcare, Health Tech, Government, Non-Profits, Legal, and more. By applying, you ensure our recruiters can quickly match you with suitable roles when they arise. We value Integrity, Transparency, and Innovation, so we want you to know these are not active jobs. Join our network today, and we'll promptly connect you with the right opportunities when they come up. Let us help you find your next career move!
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Quality Assurance Coordinator
Posted 7 days ago
Job Viewed
Job Description
Each of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.
Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.
Job Summary:
Ensure that highest standards of data quality and study participant safety are maintained, as well as adherence to study protocols, CenExel SOPs, Site Working Practices (WPs), ICH GCP, Code of Federal Regulations, and IRB Guidelines.
Essential Responsibilities and Duties:
- Assists the QA Manager in the development, implementation and follow-up of quality assurance programs including necessary or appropriate policies and guidelines.
- Reviews follow-up monitoring visit reports, protocol deviation logs, and quality findings trackers for trend analysis.
- Performs ongoing review of a percentage sampling of study inclusion/exclusion, study procedure records, and laboratory reports to ensure that they are conducted according to the protocol, applicable SOPs, ICH/GCP guidelines and federal regulations.
- Performs quality review of initially created source documentation, including amendments, to ensure all protocol required procedures are present.
- Prepares for internal and external audits and FDA inspections.
- Attends staff meetings.
- Attends site initiation visits as needed.
- Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
- Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Education/Experience/Skills:
- Must be able to effectively communicate verbally and in writing in English and Spanish .
- High school graduate or equivalent, Bachelors degree or equivalent preferred.
- Minimum 1-2 years relevant experience in the clinical research industry.
- Knowledge/Skills/Abilities: Must be self-directed and able to work with minimal supervision; Must have in depth knowledge of FDA regulations. GCP, and ICH guidelines; Able to take a flexible approach to shifting priorities; Able to manage multiple projects and responsibilities; Motivated to work consistently in a fast paced and rapidly changing environment; Must be detail oriented and have exceptional computer, organizational, and communication skills - both written and oral.
- Must reflect the professional image of the company, upholding the company vision in actions, demeanor, and appearance.
- Must be able to clearly communicate through written and verbal means with sponsors and staff.
Working Conditions
- Indoor, Office environment.
- Essential physical requirements include sitting, typing, standing, walking.
- Lightly active position, occasional lifting of up to 20 pounds.
- Reporting to work, as scheduled, is essential.
- On-site work arrangement.
CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Quality Assurance Supervisor
Posted 18 days ago
Job Viewed
Job Description
What You Will Do:
A Quality Assurance Supervisor is responsible for the execution of Quality Assurance functions in the manufacturing facility and manages the activities of QA associates, working in collaboration with Production and other departments.
Roles and Responsibilities:
- Coordinates Syrup blending and product attribute testing activities in the QA Department
- Understands Multimedia and Reverse Osmosis water treatment operations and water testing results
- Participates in equipment troubleshooting and identifies root cause of incidents
- Reviews records and documentation of the QA activities daily, reports results to Management
- Establishes operational procedures in cooperation with Quality Assurance Manager for the department functions
- Ensures that all QA equipment, instruments, and facilities are calibrated and in good operating order
- Ensures that QA activities are in accordance with Coke Florida policies, and maintains corporate and franchise partner standards
- Ensures compliance with applicable federal and local policies, standards, and guidelines
- Additional responsibilities as required
For this role, you will need:
- Post-secondary degree preferred, preferably in Engineering or Food Science related discipline. High school diploma required
- Experience in a wet laboratory environment a must
- Experience in Water Treatment and Water Purification systems
- Previous supervisory experience in a manufacturing environment is a plus
- Strong organization, planning and decision-making capabilities
- Excellent communication skills; both oral and written
- Ability to problem solve with groups of people
- Experience working in a GMP and ISO Standards Certified environment
Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.
Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Senior Manager, Quality Assurance
Posted 7 days ago
Job Viewed
Job Description
Senior Manager, Quality Assurance
Location: Miami - Doral, FL (Hybrid Schedule)
Travel: Global, frequent
Join World Fuel Services - A Global Leader in Aviation Fuel Excellence
World Fuel is seeking a dynamic Senior Manager, Quality Assurance to lead global aviation fuel quality programs that ensure product integrity from refinery to wingtip.
This high-impact role offers the opportunity to shape fuel quality standards across commercial, general aviation (BGA), and government sectors. You'll be a trusted advisor to senior leadership, drive global audits and inspections, and represent WFS in key industry forums.
What You'll Do
* Lead the development and execution of global fuel quality assurance programs
* Advise internal teams and senior leaders on fuel standards and compliance
* Act as technical authority and support leadership during absences
* Oversee audits and inspections of third-party and self-supply operations
* Investigate fuel quality incidents and customer complaints
* Collaborate with global supply teams to assess new fuel sources
* Develop and maintain technical standards, procedures, and handbooks
* Represent WFS in industry bodies like ASTM, CRC, and UK MOD Aviation Fuel Committee
What You Bring
* Education: Bachelor's degree
* Experience: 10-15 years in aviation fuel storage, distribution, and quality assurance
* Expertise:
* Deep knowledge of aviation fuel specs, including Sustainable Aviation Fuels (SAF)
* Understanding of fuel logistics and transportation methods
* Familiarity with JIG standards (certification preferred)
Leadership & Impact
* Strong project management, analytical, and communication skills
* Proven ability to drive results, influence change, and collaborate across cultures
* A strategic mindset with a passion for safety, innovation, and operational excellence
Ready to lead the future of aviation fuel quality with World Fuel? Join us and help power the world's most critical missions.
#WFS
World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Senior Quality Assurance Manager
Posted 7 days ago
Job Viewed
Job Description
Chewy is looking for a Senior Quality Assurance Manager to join our Chewy Private Brands Team. We make boring, interesting and fun as we represent the voice of the Customer. If you love to paint the big picture and enjoy driving high impact change, talk to us!
We are looking for a self-motivated individual who can be the voice of the Customer, is data driven/analytical, can develop deep insights, and take the lead to drive continuous improvement of quality for our hard good products within Private Brands. The ideal candidate will be someone who loves pets and has experience with the manufacture of a variety of hard good products (hard lines, soft lines and electronics) that serve the needs of pets and their pet parents.
What you'll do:
* Complete on-site supplier review of facilities
* Ensure Commissioning process is successful during launch of new products by facilitating initial production runs
* Develop and maintain Product Specifications and testing requirements for hard goods products
* Assess and evaluate supplier factories' capability and quality assurance processes, request and drive supplier quality improvements
* Ensure vendors' cooperation according to Chewy.com's Quality and Compliance policies
* Maintain current Quality and Social Audit documentation for all vendors
* Responsible for developing testing protocols and coordinating with third party labs for product testing
* Manage data analysis and execution of corrective actions for non-conforming issues for internal facilities and suppliers
* Develop third party pre-shipment inspections by improving detail and operating at depth based on product type
* Act as subject matter expert for product quality, safety and regulatory within owned product categories
* Mentor QA team members at manufacturing sites to identify and correct production and product issues
* Remain current on applicable regulations (ex: Prop 65, CARB compliance, etc.)
* Knowledge of metals, fabrics, printing, color matching, and drop tests, transit tests, etc.
* Own development of production methods and provide solutions when manufacturing issues arise
* Host training sessions to teach partners about how complex products are made and how they function
* Coach QA team members on technical evaluation process of design/construction and provide feedback
* Able to analyze data and create actionable next steps
* Able to partner and direct cross-functional teams to ensure team success
* Building continuing education for the team to become highly knowledgeable on products
What you'll need:
* Degree in Textile Science/Technology (softlines/toys), Industrial Engineering, or related science degree
* 10+ years working in manufacturing/consumer products (non-consumable items)
* Prior auditing/co-manufacturing experience required
* Understand and have prior experience with hard good and/or soft line production in China
* Multi-functional team leadership and project management skills
* Strong statistical knowledge and analytical and problem solving skills
* Excellent communication skills, both verbal and written
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
* Ability to drive process improvement
* Commitment to professional growth and development as the scope of the position increases
* Demonstrated integrity, maturity, professionalism, and sensitivity
* Ability to have late night calls with factories, agents and QA Contractors in China when needed
* Ability to travel approximately 30%-40% (includes overseas travel)
Bonus:
* Ability to speak mandarin a plus
Senior Manager, Quality Assurance
Posted 7 days ago
Job Viewed
Job Description
Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we've been in the trenches. Over the last 9 years, we've dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we've innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we've had parents' backs as they navigate the parts of parenthood you don't usually see on the 'gram with honest and raw messaging to provide the answers to questions they didn't even know they had. And, we're just getting started.
How You Will Make an Impact
Frida is looking for a Sr. Manager of Quality Assurance to join our Operations team and take the lead in ensuring that Frida's current and new products meet and exceed quality standards. The ideal candidate will have a working knowledge of quality standards, such as ISO 13485 and FDA regulations (21 CFR Part 820). The Manager of Quality Assurance will focus on establishing quality standards and metrics in support of the new product development pipeline, as well as legacy products.
- QMS: Develop, Implement and continuously improve the Quality Management System (QMS) in accordance with ISO 13485, FDA regulations (21 CFR Part 820), and other applicable standards and regulations. Ensures process improvement activities remain in compliance.
- QC plans: Assist in developing sustainable quality control plans with detailed testing standards that can be implemented across all new product development projects, on ongoing productions and enforced by suppliers. Incorporate quality plans + inputs into design stage gates and facilitate understanding of testing and quality variables among designers, engineers, 3rd party inspectors, and suppliers.
- QC Checklists: Create, implement, and continuously improve quality control checklists tailored to specific products, processes, and regulatory requirements.
- Collaborates with warehouse, including 3PLs, to establish quality procedures for incoming inspection, nonconforming material, preservation of product, material and storage handling, and production/process controls.
- CS: Interface with Customer Service to rectify quality complaints & facilitate CAPA processes. Communicate quality issues, progress on CAPA actions, and quality improvements to all relevant stakeholders within the company.
- User needs: Work closely with the cross-functional teams to understand user needs rooted in consumer insights and internal design standards so they are reflected in quality control standards.
- Testing: Coordinate testing with suppliers and 3rd party labs to ensure product performance meets consumer expectations and internal quality standards.
- Equipment: Maintain in-house calibration log up to date with equipment used for in-house design verification activities.
- Revising specs: Devise and review specifications for new and legacy products as they relate to quality testing standards, integrate with compliance to ensure testing is performed.
- Audits: Prepare for and manage external audits and inspections from regulatory bodies and customers. Responsible for the internal quality audits program. Adress findings and implement corrective actions.
- CAPA Management: Oversee the Corrective and Preventive Actions (CAPA) process to identify root causes of non-conformances and ensure timely and effective resolution.
- Process: Drive quality improvement processes to identify and address high return rates on products and/or underperformance (for example, low star ratings)
- Supplier Quality Management: Evaluate and monitor suppliers to ensure they meet the company's quality standards. This includes conducting supplier audits and managing supplier non-conformances.
- Provides subject matter expertise in quality engineering such as: risk management and risk assessments, design verification, equipment qualification, process validation, design transfer, configuration management, and change control.
- Training: Develop and implement training programs and ensure employees are kept up to date with current standard operating procedures (SOPs), regulatory requirements, and company policies
- Other projects as assigned
What You Will Need
- 5+ years' experience in consumer products (preferred), Quality, Compliance, or related fields.
- Has hands-on experience developing, implementing and upgrading a quality management system tailored to the company's business model Must have a full understanding of the relevant regulations and requirements and how best to infuse the company culture of the criticality of implementing policies competently and consistently
- Understanding of testing methods and some regulatory compliance (UL/ETL , FDA, ROHS, Prop65, etc.)
- Experience crafting quality plans that Include: DFMEA's, Control Plans, Testing procedures, and AQL's
- A keen eye for detail and a results-driven approach
- Six Sigma Green Belt preferred
- Experience working directly with material and component vendors/suppliers and commodities (PCBAs, metals, plastics, cables) is preferred.
- Can navigate fluidly from strategic to tactical work, has highly developed multi-tasking and prioritization skills, is results-oriented with a strong self-motivation to move quickly to address opportunities thoroughly, while meeting tight deadlines
- Working knowledge of Microsoft Excel, Word, Access, Visio, and documentation control software (preferably Aras PLM), material management software, and statistical application software
- Excellent verbal communication skills with ability to speak effectively with clients, vendors, management staff and employees of organization
- Excellent project management skills to develop quality objectives, manage overall quality plans, corrective and preventative actions, process improvement, and auditing timelines.
Who You Will Work With
Frida is an organization that values collaboration and community. As the Senior Manager, Quality Assurance, you will work closely with our Operations, Product Development, Fulfillment, Warehouse, and Customer Experience teams.
Why You Will Love Working at Frida
- Robust health benefits including:
- Comprehensive medical, vision, and dental plans
- Employer paid life insurance
- Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
- FSA & HSA
- 401k matching up to 4% with immediate vesting.
- Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
- Flexible paid pregnancy and parental leave.
- Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
- Dog friendly office - feel free to bring your best buddy with you to work!
- Learning & development opportunities for professional and personal growth
- Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
- Exclusive employee product discounts.
Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy:
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Analyst-Compliance: Quality Assurance
Posted 6 days ago
Job Viewed
Job Description
Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express's Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.
The GFCSU's Quality Assurance (QA) Team performs regular QA testing of Anti-Money Laundering (AML), Screening, Enhanced Due Diligence (EDD), and Anti-Corruption investigations performed by the Financial Intelligence Unit to ensure adherence to legal and regulatory standards as well as internal procedural requirements.
Job Responsibilities:
Conduct quality testing of AML, Screening, EDD, and Anti-Corruption processes managed by the GFCSU, which includes evaluating alert investigations against established regulatory and procedural requirements and providing feedback to the relevant team(s)
Draft reports to summarize findings and communicate results of quality testing to relevant stakeholders Manage projects to expand and enhance quality review processes and technology Identify trends in investigative quality, potential efficiencies, and procedural enhancements, working closely with GFCC leaders to help improve investigative processes accordingly
Minimum Qualifications:
-
Two years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in any of the following areas: AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk
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Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact
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Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment
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Ability to influence, gain support, and resolve conflict
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Detail-oriented with strong verbal and written communication skills
-
Proven ability to communicate and collaborate effectively at all levels of the organization
-
Self-motivated with an ability to learn quickly and independently
Preferred Qualifications:
-
Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus
-
Bachelor's Degree preferred
Qualifications
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
-
Competitive base salaries
-
Bonus incentives
-
6% Company Match on retirement savings plan
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Free financial coaching and financial well-being support
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Comprehensive medical, dental, vision, life insurance, and disability benefits
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Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
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20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
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Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
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Free and confidential counseling support through our Healthy Minds program
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Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Job: Compliance
Primary Location: US-Arizona-Phoenix
Other Locations: US-Utah-Sandy, US-Florida-Sunrise
Schedule Full-time
Req ID:
Senior Quality Assurance Manager

Posted 4 days ago
Job Viewed
Job Description
Chewy is looking for a **Senior Quality Assurance Manager** to join our Chewy Private Brands Team. We make boring, interesting and fun as we represent the voice of the Customer. If you love to paint the big picture and enjoy driving high impact change, talk to us!
We are looking for a self-motivated individual who can be the voice of the Customer, is data driven/analytical, can develop deep insights, and take the lead to drive continuous improvement of quality for our hard good products within Private Brands. The ideal candidate will be someone who loves pets and has experience with the manufacture of a variety of hard good products (hard lines, soft lines and electronics) that serve the needs of pets and their pet parents.
**What you'll do:**
+ Complete on-site supplier review of facilities
+ Ensure Commissioning process is successful during launch of new products by facilitating initial production runs
+ Develop and maintain Product Specifications and testing requirements for hard goods products
+ Assess and evaluate supplier factories' capability and quality assurance processes, request and drive supplier quality improvements
+ Ensure vendors' cooperation according to Chewy.com's Quality and Compliance policies
+ Maintain current Quality and Social Audit documentation for all vendors
+ Responsible for developing testing protocols and coordinating with third party labs for product testing
+ Manage data analysis and execution of corrective actions for non-conforming issues for internal facilities and suppliers
+ Develop third party pre-shipment inspections by improving detail and operating at depth based on product type
+ Act as subject matter expert for product quality, safety and regulatory within owned product categories
+ Mentor QA team members at manufacturing sites to identify and correct production and product issues
+ Remain current on applicable regulations (ex: Prop 65, CARB compliance, etc.)
+ Knowledge of metals, fabrics, printing, color matching, and drop tests, transit tests, etc.
+ Own development of production methods and provide solutions when manufacturing issues arise
+ Host training sessions to teach partners about how complex products are made and how they function
+ Coach QA team members on technical evaluation process of design/construction and provide feedback
+ Able to analyze data and create actionable next steps
+ Able to partner and direct cross-functional teams to ensure team success
+ Building continuing education for the team to become highly knowledgeable on products
**What you'll need:**
+ Degree in Textile Science/Technology (softlines/toys), Industrial Engineering, or related science degree
+ 10+ years working in manufacturing/consumer products (non-consumable items)
+ Prior auditing/co-manufacturing experience required
+ Understand and have prior experience with hard good and/or soft line production in China
+ Multi-functional team leadership and project management skills
+ Strong statistical knowledge and analytical and problem solving skills
+ Excellent communication skills, both verbal and written
+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
+ Ability to drive process improvement
+ Commitment to professional growth and development as the scope of the position increases
+ Demonstrated integrity, maturity, professionalism, and sensitivity
+ Ability to have late night calls with factories, agents and QA Contractors in China when needed
+ Ability to travel approximately 30%-40% (includes overseas travel)
**Bonus:**
+ Ability to speak mandarin a plus
**Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** ** ** **.**
**To access Chewy's Customer Privacy Policy, please click here ( .**
**To access Chewy's California CPRA Job Applicant Privacy Policy, please click here ( .**
Quality Assurance Manager ( {{city}})
Posted today
Job Viewed
Job Description
Quality Control Manager Manufacturing
Were a well-established local manufacturing company seeking a Quality Control Manager to take ownership of our ISO 9001:2015 Certified Quality Management System . This is a great opportunity for a detail-oriented professional who is passionate about maintaining the highest standards of quality and driving continuous improvement.
What Youll Do:
- Oversee and maintain all aspects of our ISO 9001:2015 Quality Management System
- Manage Corrective & Preventive Actions (CAPA) to ensure compliance and efficiency
- Conduct and monitor Quality Audits and Quality Inspections
- Lead employee training programs related to quality standards and procedures
- Manage measurement, analysis, and improvement processes
- Maintain document control and ensure accuracy across all records
- Support product realization and ensure quality objectives are consistently met
What Were Looking For:
- Prior experience with ISO 9001:2015 (required)
- Strong written and verbal communication skills
- Exceptional organizational and time management abilities
- Proficiency in MS Word, Excel, and Access
- A proactive, detail-driven leader who thrives in a fast-paced manufacturing environment
This is an excellent opportunity to join a stable, growing company and make a direct impact on our operations. If youre passionate about quality and ready to take the lead, wed love to hear from you!