5,694 Quality Control Methodologies jobs in the United States
Coordinator Quality Management - Quality Management
Posted 1 day ago
Job Viewed
Job Description
Summary:
In a High-Reliability Organization, the QM Coordinator, reporting to the Director of Quality, is responsible for coordinating and acquiring data from source systems specific to clinical quality management regulatory and performance improvement metrics using methods of audits, tracers, chronologies, root cause analysis and rounding skill validation activities. The QM Coordinator provides expertise and support for Quality Management functions, including abstracting, data aggregation and analysis, and medical record review for quality assessment. This individual will demonstrate their expertise in quality management and performance improvement through the coordination and maintenance of quality clinical initiatives to support performance improvement programs. Analyze and trends data for opportunities for improvement/process improvement. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership in implementing quality improvement strategies and change with a strong focus on improving quality outcomes and results.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Communicate effectively to different audiences.
- Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools.
- Knowledgeable of High-Reliability Principles and PDSA methodology
Source: NAHQ Workforce Accelerator Competency Framework 2022: Eight Domains
- Quality Leadership and Integration - Advance the organization's commitment to health care quality through collaboration, learning opportunities and communication. Lead the integration of quality into the fabric of the organization through a coordinated infrastructure to achieve organizational objectives. Domain Level: Foundational.
- Performance and Process Improvement - Use performance and process improvement (PPI), project management and change management methods to support operational and clinical quality initiatives, improved performance and achieve organizational goals. Domain Level:Foundational.
- Population Health and Care Transitions - Evaluates and improve health care processes and care transitions to advance the efficient, effective, and safe care of defined populations. Domain Level:Foundational.
- Health Data and Analytics - Leverage the organizations analytic environment to help guide data-driven decision-making and inform quality improvement initiatives. Domain Level:Foundational.
- Regulatory and Accreditation - Direct organization wide processes for evaluating, monitoring, and improving compliance with internal and external requirements. Lead the organization's processes to prepare for, participate in, and follow up on regulatory, accreditation and certification surveys and activities. Domain Level:Foundational.
- Patients Safety - Cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that detect, mitigate, or prevent harm. Domain Level: Foundational.
- Quality Review and Accountability - Direct activities that support compliance with organization wide voluntary, mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement. Domain Level: Foundational.
- Professional Engagement - Engage in the healthcare quality profession with a commitment to practicing ethically, enhancing one's competence, and advancing the field. Domain Level:Foundational.
Job Requirements:
Education/Skills
-
Graduate of an accredited nursing school or practical certificate program is required.
Experience
- Three years of healthcare experience.
One year of quality management experience preferred.
Licenses, Registrations, or Certifications
- LVN/LPN or RN license required.
- CPHQ (Certified Professional in Healthcare Quality) preferred.
Work Schedule:
Varies
Work Type:
Full Time
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Coordinator Quality Management, Quality Management - Full time
Posted 1 day ago
Job Viewed
Job Description
Summary:
In a High-Reliability Organization, the QM Coordinator, reporting to the Director of Quality, is responsible for coordinating and acquiring data from source systems specific to clinical quality management regulatory and performance improvement metrics using methods of audits, tracers, chronologies, root cause analysis and rounding skill validation activities. The QM Coordinator provides expertise and support for Quality Management functions, including abstracting, data aggregation and analysis, and medical record review for quality assessment. This individual will demonstrate their expertise in quality management and performance improvement through the coordination and maintenance of quality clinical initiatives to support performance improvement programs. Analyze and trends data for opportunities for improvement/process improvement. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership in implementing quality improvement strategies and change with a strong focus on improving quality outcomes and results.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Communicate effectively to different audiences.
- Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools.
- Knowledgeable of High-Reliability Principles and PDSA methodology
Source: NAHQ Workforce Accelerator Competency Framework 2022: Eight Domains
- Quality Leadership and Integration - Advance the organization's commitment to health care quality through collaboration, learning opportunities and communication. Lead the integration of quality into the fabric of the organization through a coordinated infrastructure to achieve organizational objectives. Domain Level: Foundational.
- Performance and Process Improvement - Use performance and process improvement (PPI), project management and change management methods to support operational and clinical quality initiatives, improved performance and achieve organizational goals. Domain Level:Foundational.
- Population Health and Care Transitions - Evaluates and improve health care processes and care transitions to advance the efficient, effective, and safe care of defined populations. Domain Level:Foundational.
- Health Data and Analytics - Leverage the organizations analytic environment to help guide data-driven decision-making and inform quality improvement initiatives. Domain Level:Foundational.
- Regulatory and Accreditation - Direct organization wide processes for evaluating, monitoring, and improving compliance with internal and external requirements. Lead the organization's processes to prepare for, participate in, and follow up on regulatory, accreditation and certification surveys and activities. Domain Level:Foundational.
- Patients Safety - Cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that detect, mitigate, or prevent harm. Domain Level: Foundational.
- Quality Review and Accountability - Direct activities that support compliance with organization wide voluntary, mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement. Domain Level: Foundational.
- Professional Engagement - Engage in the healthcare quality profession with a commitment to practicing ethically, enhancing one's competence, and advancing the field. Domain Level:Foundational.
Job Requirements:
Education/Skills
-
Graduate of an accredited nursing school or practical certificate program is required.
Experience
- Three years of healthcare experience.
One year of quality management experience preferred.
Licenses, Registrations, or Certifications
- LVN/LPN or RN license required.
- CPHQ (Certified Professional in Healthcare Quality) preferred.
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
Coordinator Quality Management-Quality Management-Full Time
Posted 9 days ago
Job Viewed
Job Description
Summary:
In a High-Reliability Organization, the QM Coordinator, reporting to the Director of Quality, is responsible for coordinating and acquiring data from source systems specific to clinical quality management regulatory and performance improvement metrics using methods of audits, tracers, chronologies, root cause analysis and rounding skill validation activities. The QM Coordinator provides expertise and support for Quality Management functions, including abstracting, data aggregation and analysis, and medical record review for quality assessment. This individual will demonstrate their expertise in quality management and performance improvement through the coordination and maintenance of quality clinical initiatives to support performance improvement programs. Analyze and trends data for opportunities for improvement/process improvement. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership in implementing quality improvement strategies and change with a strong focus on improving quality outcomes and results.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Communicate effectively to different audiences.
- Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools.
- Knowledgeable of High-Reliability Principles and PDSA methodology
Source: NAHQ Workforce Accelerator Competency Framework 2022: Eight Domains
- Quality Leadership and Integration - Advance the organization's commitment to health care quality through collaboration, learning opportunities and communication. Lead the integration of quality into the fabric of the organization through a coordinated infrastructure to achieve organizational objectives. Domain Level: Foundational.
- Performance and Process Improvement - Use performance and process improvement (PPI), project management and change management methods to support operational and clinical quality initiatives, improved performance and achieve organizational goals. Domain Level:Foundational.
- Population Health and Care Transitions - Evaluates and improve health care processes and care transitions to advance the efficient, effective, and safe care of defined populations. Domain Level:Foundational.
- Health Data and Analytics - Leverage the organizations analytic environment to help guide data-driven decision-making and inform quality improvement initiatives. Domain Level:Foundational.
- Regulatory and Accreditation - Direct organization wide processes for evaluating, monitoring, and improving compliance with internal and external requirements. Lead the organization's processes to prepare for, participate in, and follow up on regulatory, accreditation and certification surveys and activities. Domain Level:Foundational.
- Patients Safety - Cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that detect, mitigate, or prevent harm. Domain Level: Foundational.
- Quality Review and Accountability - Direct activities that support compliance with organization wide voluntary, mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement. Domain Level: Foundational.
- Professional Engagement - Engage in the healthcare quality profession with a commitment to practicing ethically, enhancing one's competence, and advancing the field. Domain Level:Foundational.
Job Requirements:
Education/Skills
-
Graduate of an accredited nursing school or practical certificate program is required.
Experience
- Three years of healthcare experience.
One year of quality management experience preferred.
Licenses, Registrations, or Certifications
- LVN/LPN or RN license required.
- CPHQ (Certified Professional in Healthcare Quality) preferred.
Work Schedule:
3PM - 11PM
Work Type:
Full Time
SAP Quality Management
Posted 1 day ago
Job Viewed
Job Description
Location: Seattle WA 98101 (Remote)
Job Description
- We are seeking a highly skilled SAP Quality management consultant with strong expertise in design and configuration to support the Quality management processes.
- The ideal candidate will have hands-on experience in implementing, configuring and optimizing SAP QM processes.
- Extensive SAP S4 HANA experience in implementing, configuring and maintaining SAP QM module to ensure high standards of Quality management and compliance within organization
- Design and optimize End to End SAP QM solution at the client to support quality management processes such as quality planning, quality inspection and quality control
- Experience in quality management processes in the Procurement and manufacturing business areas
- Conduct workshops to drive Key Design Decisions with clear recommendations and leading practices.
- Configure, Design, Build, Test and Deploy the core QM solution and ensure it works seamlessly.
- Develop strong relationships with clients and gain the trust of key advisors
- Strong problem-solving and analytical skills. Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to participate in design discussions and propose solutions. Ability to participate in scrum calls and provide status updates.
SAP Quality Management
Posted 9 days ago
Job Viewed
Job Description
Location: Remote
JOB Description:
Responsibilities:
Required Technical and Professional Expertise
Work with clients to understand their quality management requirements and provide recommendations on best practices
Strong understanding of quality management concepts, including planning, inspection, and control.
Deep knowledge of master data management: inspection plan and all dependent objects (master inspection characters, sample rule determination, etc.)
Demonstrable experience in the SAP QM module
Demonstrable experience of SAP S/4HANA projects
Deep and demonstrable experience from multiple successful SAP implementations
Experience with SAP Quality Management modules, including QM-PTP, QM-IM, and QM-QC
Configure SAP Quality Management in accordance with client requirements
Stay up-to-date on SAP Quality Management technologies and best practices as needed for Aerospace and Defense
Director, Quality Management

Posted 5 days ago
Job Viewed
Job Description
+ **Department: Nursing Administration**
+ **Schedule: Days**
+ **Hospital: Nazarethville Place**
+ **Location: Des Plaines, IL**
+ **Salary: $** **96,269.20 - $130,245.95 per year**
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._
**Responsibilities**
Direct quality management activities and resources.
**Responsibilities:**
+ Oversee progress of departmental and/or hospital-wide quality improvement projects. Report any difficulties with progress to respective managers.
+ Analyze patient and/or resident care information from data sources. Identify real or potentialconcerns and oversee development of recommendations to correct or prevent concerns.
+ Develop succinct and comprehensive reports detailing quality improvement activities, including periodic reporting of organizational performance data.
+ Oversee adherence to regulatory standards for quality improvement. Act as a resource for quality improvement information.
**Requirements**
**Licensure / Certification / Registration:**
+ Quality Professional preferred.
+ Risk Management preferred.
**Education:**
+ High School diploma equivalency with 5 years of applicable cumulative job specific experiencerequired, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
**Additional Preferences**
RN highly preferred.
**Why Join Our Team**
Ascension Living is a nationally recognized non-profit senior living provider offering rewarding career opportunities in numerous locations across 11 states and Washington D.C. As part of our Independent Living, Assisted Living, Short-term Rehabilitation, Memory Support or Long-term Care teams, you will be empowered to provide compassionate, personalized care and develop lasting relationships with our residents and their loved ones.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice ( note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
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Manager, Quality Management
Posted 6 days ago
Job Viewed
Job Description
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Manager, Quality Management
Job Code: 28078
Job Location: Malabar, FL
Job Description:
At L3Harris, we deliver mission-critical solutions that push the boundaries of technology and performance. We are seeking a highly motivated Supplier Quality Engineering (SQE) Manager to lead supplier quality strategies across complex aerospace and defense programs in Malabar FL. In this role, you will guide a team of Supplier Quality Engineers in advancing supplier capabilities, ensuring compliance with DoD and aerospace standards, and driving innovative approaches to supplier performance and resiliency. You will work in a fast-paced, agile environment where your leadership directly supports the delivery of reliable solutions for our customers and the warfighter.
Essential Functions:
+ Lead, mentor, and develop a high-performing Supplier Quality Engineering team with a focus on innovation, accountability, and continuous improvement.
+ Partner across engineering, operations, and supply chain functions to define and implement supplier quality strategies that strengthen product performance and program execution.
+ Drive supplier approval, onboarding, and development using advanced quality tools, data-driven decision making, and risk-based thinking.
+ Champion proactive quality assurance approaches, including APQP, AS9145, PPAP, and predictive analytics to reduce variability and improve supply chain robustness.
+ Lead supplier audits, surveillance activities, and First Article Inspections (FAI) to ensure compliance with technical, contractual, and regulatory requirements.
+ Oversee supplier root cause and corrective action (RCCA) processes, ensuring systemic improvements and leveraging lessons learned across programs.
+ Provide executive-level visibility into supplier risks, performance trends, and recovery actions; influence key stakeholders to drive timely solutions.
+ Innovate supplier engagement by integrating digital tools, lean principles, and collaborative development practices that accelerate supplier resiliency.
+ Represent Supplier Quality in program reviews, government/customer audits, and supplier development forums.
Qualifications:
+ Bachelor's Degree and minimum 9 years prior related experience. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
Preferred Additional Skills:
+ Strong knowledge of AS9100, AS9145, ISO 9001, and DoD quality requirements.
+ Expertise in APQP, PPAP, SPC, FAI, and supplier risk management.
+ Demonstrated experience engaging with DCMA, DoD customers, and major aerospace primes.
+ Advanced leadership skills with the ability to influence, negotiate, and inspire across global supply chains.
+ Proven track record of driving innovation in supplier quality management through digital transformation, analytics, and process optimization.
+ Active DoD Secret Clearance (or ability to obtain).
+ Bachelor's degree in Engineering (Mechanical, Aerospace, Industrial, or similar); advanced degree preferred.
+ Proven experience in leading and directing experienced professionals, lower-level supervisors, or associate managers.
+ Ability to communicate effectively within and outside the organization, including with customers or vendors.
+ Experience in developing new concepts or standards and conducting extensive investigations to understand root causes of problems
+ Proven track record in establishing operational plans that contribute to the achievement of job function results.
+ Ability to lead, direct, and review the work of direct reports who exercise latitude and independence in their assignments.
#LI-CS2
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( or Spanish ( . For information regarding your Right To Work, please click here for English ( or Spanish ( .
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Director, Quality Management

Posted 6 days ago
Job Viewed
Job Description
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Director, Quality Management
Job Code: 25579
Job Location: Palm Bay, FL
The Director of Quality will be responsible for leading all aspects of Quality Assurance throughout the product development lifecycle for L3Harris' Space Systems Sector of Space and Airborne Systems (SAS) segment. This sector is comprised of ~7 major manufacturing locations and this position will have responsibility for direct supervision and leadership of ~195 quality personnel with 6 direct reports. The Director will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting sector quality, delivery and cost targets. This position will lead quality personnel located in the United States and collaborate frequently with Program leadership, Engineering, Manufacturing and Supply Chain personnel. This is a hands-on, highly involved leadership position.
Essential Functions:
+ Responsible for the Quality Engineering and Inspection functions, supporting all business practices, including quality planning, compliance monitoring and validation for programs, hardware, software and inspection.
+ Responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department.
+ Develop and implement strategic Quality initiatives and programs in support of the Space Systems business promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially proven methodology and ensure that the department conforms to these principles.
+ Promote a strong culture of quality focused on every employee engaged and enhancing the customer experience through rigorous attention to detail and prevention of defects.
+ Work closely with the program teams and the functional organizations to ensure that all phases of the customer life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success.
+ Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering.
+ Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses.
+ Develop, review and verify compliance of all Work Package Descriptions issued for Quality tasks for proposals and ongoing contracts/projects.
+ Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement.
+ Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives.
+ Maintain certification and compliance efforts for AS9100, CMMI and other required certifications.
Required Qualifications:
+ Bachelor's Degree with a minimum of 15 years of prior related experience. Graduate Degree with a minimum of 13 years of prior related experience. In lieu of a degree, minimum of 19 years of prior related experience.
Preferred Additional Skills:
· In depth knowledge of quality and reliability methods and procedures for hardware and software systems as they apply to the aerospace or electronic industry.
· Greenbelt or Blackbelt certification and/or proven education or work history in leading and implementing projects.
· Experience with Configuration Control management practices.
· Experience with Agile Oracle, Windchill, Cincom and/or Doors software suites
· Experience with J-STD and IPC standard implementation.
· ASQ certification preferred; Experience managing AS9100 certified business.
· Willingness to travel up to 20 percent
· Active TS security clearance or ability to obtain a DoD TS security clearance
· 5+ years Quality management or operations leadership experience.
· Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing
· Self-motivated and possess demonstrated ability to motivate others to achieve timely results.
· Highly collaborative style, capable of working across multiple functional areas to drive results.
In compliance with pay transparency requirements, the salary range for this role in New York state is $143,000 - $265,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
#LI-CS2
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( or Spanish ( . For information regarding your Right To Work, please click here for English ( or Spanish ( .
Director, Quality Management

Posted 7 days ago
Job Viewed
Job Description
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
In short, as the Director of Quality you will help lead both the Quality Control and Quality Assurance functions. We have 100+ processes in Bridgecrest in the service of our customers and clients. Helping to ensure that we design and build effective controls to ensure that processes meet or exceed requirements. This includes partnering and influencing stakeholders across the organization, such as Operations, Product and Technology to build and manage effective processes effectively.
**In long, as the Director of Quality you will:**
+ Explore modern technology and tools such as Speech Analytics, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the performance of the processes across Bridgecrest and identify areas for improvement
+ Manage and mentor a team of Quality Specialist
+ Build and ensure that the team executes the QA program and all associated processes such as providing feedback, seeking coaching confirmation in a timely and well managed way.
+ Partner with the business to influence and strengthen QA processes
+ Checking and verifying that the controls are working per intent.
+ Monitor for industry trends in Quality programs and institute these practices as necessary
+ Partner closely with our various stakeholders to ensure that as processes get updated, quality programs are updated appropriately
**So, what kind of people are we looking for?**
We are looking for someone with a strong background in Quality Control in the regulatory environment, who is a people leader. You will identify and grow talent on your team, who can be the next set of leaders to champion the Quality departments agenda.
+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ **Operate autonomously.** This isn't a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well.
+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.
+ **Rebel with a cause.** You are always looking beyond the obvious for continuous improvement.
**The Specifics:**
+ Bachelor's degree or equivalent experience
+ 7+ years in financial services; quality control in financial services is a plus
+ 5+ years leading and mentoring a team
+ BPM, Lean, Six Sigma certification a huge plus
+ Understanding of Servicing and Collections policies as it relates to Financial Services
+ Knowledge of regulatory environment (UDAAP, SCRA, FCRA, etc.)
+ Proficient in Excel and basic data analytical tools
**So What About the Perks? Perks matter**
+ **We** **take a hybrid work approach,** finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
+ **Give Us a Reason (or not), and We'll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
+ **Smart-Casual Dress.** Come dressed in jeans (you'll fit right in with the rest of us).
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
+ **Company Driver.** It's one of the coolest perks of being who we are! We've got your insurance, maintenance, and cost of vehicle covered; you just keep gas in the tank.
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Supervisor, Quality Management

Posted 8 days ago
Job Viewed
Job Description
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Quality Manager
Job Code: 24687
Job Location: Patuxent, MD
Schedule: 9/80 REG
**This position is contingent upon contract award**
Overview
This requisition is contingent upon L3Harris winning the Aircraft Maintenance and Modification Services in Support of Presidential Helicopter contract.
The anticipated date of Contract Award is 2025 with an anticipated start date of Fall/Winter 2025.
The location for the performance of this program is Patuxent River, MD. Employee must be located on site.
Job Description:
Responsible for monitoring, inspecting and proposing measures to correct or improve products,
services and processes to meet established quality standards.
Prepares and implements quality assurance policies and procedures and perform routine inspections and quality tests.
Identifies and resolves workflow and production issues and ensure that standards and safety regulations are observed.
Addresses and evaluates issues and proposed solutions with management and documents activities creating audit reports.
Provides recommendations for improvements, training materials and operating manuals.
Ensures compliance with industry regulations and quality requirements, analyzes audit outcomes, carries out appropriate corrective procedures and oversees risk management procedures.
Essential Functions:
Reports directly to the Group Manager. And coordinates with Government and Contractor senior management to maintain Quality Assurance and safety programs IAW policies, processes, procedures, and controls. Manages Contractor Aircraft Quality Control Inspectors.
Manages the quality and safety programs to ensure compliance under the contract. Conducts quality and safety inspections/audits of the contract operations and sub-contractors. Develops Quality Assurance/Safety/Hazardous Waste programs, manuals, and revisions.
Conducts research, develops corrective action alternatives, and tracks responses for problem areas identified in internal and customer audit findings. Acts as a direct representative to the local Navy point of contact.
Monitors the weight and balance, FOD, Calibration, nondestructive testing, corrosion prevention, tool control, and ground safety programs along with other programs assigned.
Manages the inspection branch, including inspection requirements, trend analysis, technical order publication library, maintenance training programs, and functional check flight programs.
Provides guidance and direction to achieve compliance with all applicable safety and quality standards. Provides leadership and knowledge to staff members and teams as necessary.
Develops staff and methodology to fulfill duties and communicates program metrics as needed. Maintains awareness of regulatory changes and disseminates safety-related bulletins, technical changes, and literature to work site personnel.
Investigates mishaps and injuries. Oversees Technical Library.
Ensures compliance with company programs, Federal Aviation Administration (FAA), and Government directives. Ensures Airworthiness Directive compliance and aircraft configuration.
Ensures modification and maintenance activities are conducted utilizing applicable documents. Monitors quality deficiencies and coordinates corrective actions.
Required Qualifications:
+ Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.
+ Demonstrated experience in quality assurance or quality control experience.
+ Demonstrated experience in a maintenance or training position
+ Demonstrated experience in Naval systems
Preferred Additional Skills:
+ Experience supporting IPTs and ITTs
Additional Requirements:
+ Must be able to obtain Top Secret clearance in accordance with the NISPOM codifying 32 Code of Federal Regulation Part 117, NISPOM Rule.
+ Must be able to satisfy personnel security requirements for Yankee White access in accordance with the DoD Directive (Presidential Support Program) and DoD Instruction (Selection of DoD Military and Civilian Personnel and Contractor Employees for Assignment to Presidential Support Activities).
+ A government requisite pre-screening checklist will be requested from all applicants being considered.
In compliance with pay transparency requirements, the salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $62,000 - $115,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
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