6,130 Quality Control Methodologies jobs in the United States
Coordinator Quality Management-Quality Management-Full Time
71302 Willow Glen, Louisiana
CHRISTUS Health
Posted 2 days ago
Job Viewed
Job Description
Summary:In a High-Reliability Organization, the QM Coordinator, reporting to the Director of Quality, is responsible for coordinating and acquiring data from source systems specific to clinical quality management regulatory and performance improvement metrics using methods of audits, tracers, chronologies, root cause analysis and rounding skill validation activities. The QM Coordinator provides expertise and support for Quality Management functions, including abstracting, data aggregation and analysis, and medical record review for quality assessment. This individual will demonstrate their expertise in quality management and performance improvement through the coordination and maintenance of quality clinical initiatives to support performance improvement programs. Analyze and trends data for opportunities for improvement/process improvement. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership in implementing quality improvement strategies and change with a strong focus on improving quality outcomes and results.Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Communicate effectively to different audiences.Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools.Knowledgeable of High-Reliability Principles and PDSA methodologySource: NAHQ Workforce Accelerator Competency Framework 2022: Eight DomainsQuality Leadership and Integration- Advance the organization's commitment to health care quality through collaboration, learning opportunities and communication. Lead the integration of quality into the fabric of the organization through a coordinated infrastructure to achieve organizational objectives. Domain Level: Foundational.Performance and Process Improvement- Use performance and process improvement (PPI), project management and change management methods to support operational and clinical quality initiatives, improved performance and achieve organizational goals. Domain Level: Foundational.Population Health and Care Transitions- Evaluates and improve health care processes and care transitions to advance the efficient, effective, and safe care of defined populations. Domain Level: Foundational.Health Data and Analytics- Leverage the organizations analytic environment to help guide data-driven decision-making and inform quality improvement initiatives. Domain Level: Foundational.Regulatory and Accreditation- Direct organization wide processes for evaluating, monitoring, and improving compliance with internal and external requirements. Lead the organization's processes to prepare for, participate in, and follow up on regulatory, accreditation and certification surveys and activities. Domain Level: Foundational.Patients Safety- Cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that detect, mitigate, or prevent harm. Domain Level: Foundational.Quality Review and Accountability- Direct activities that support compliance with organization wide voluntary, mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement. Domain Level: Foundational.Professional Engagement- Engage in the healthcare quality profession with a commitment to practicing ethically, enhancing one's competence, and advancing the field. Domain Level: Foundational.Job Requirements:Education/Skills Graduate of an accredited nursing school or practical certificate program is required. Experience Three years of healthcare experience. One year of quality management experience preferred. Licenses, Registrations, or Certifications LVN/LPN or RN license required. CPHQ (Certified Professional in Healthcare Quality) preferred.Work Schedule:3PM - 11PMWork Type:Full Time
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0
Manager - Quality Management
20022 Washington, District Of Columbia
Integrated Resources
Posted 13 days ago
Job Viewed
Job Description
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. Job Description Under the direction of the Director, Quality Management, the Manager, Quality Management is responsible for providing oversight, daily administrative management, and direct supervision of the Quality Management team. This position is also responsible and accountable for maintaining the Health Plan’s compliance with all state regulations and NCQA standards for quality activities related to Quality Management. This includes managing medical policy development, quality of care, health promotion, HEDIS interventions, accreditation as well as committee structure and support. Accountabilities: Responsible for the development, implementation and evaluation of the QM program (to include the work plan) and the Continuous Quality Improvement (CQI) plan under the guidance of the Chief Quality Officer. Participates in the planning, developing, and implementing Health Plan activities related to the HEDIS, CAHPS, accreditation, quality management programs, performance improvement projects, CLAS program, specified CMS Core Measures and AOP-specific initiatives. Identifies opportunities for clinical performance improvement and develops Quality Improvement Initiatives related to clinical performance and other quality activities. Maintains current knowledge of the Health Plan’s Policy and Procedures and ensures program compliance to the governing regulatory body, NCQA HP and MCH Standards, CLAS standards, HEDIS and CAHPS. Participates in oversight activities as required by regulatory and accrediting bodies. Identifies barriers to project and program success and works toward resolution by informing the accountable executives and presenting plans to resolve the issue when possible. Maintains monitoring of issue until resolution or decision by the accountable executive to discontinue efforts toward resolving the issue. Responsible for meeting budget, organizational and departmental goals. Maintains optimal staffing patterns based on current Quality Management budget. Responsible for the management and development of new and existing staff. Works collaboratively with Performance Management to identify educational needs to staff and to maintain appropriate clinical expertise required to successfully perform daily responsibilities. Participates as indicated in the development and implementation of orientation and ongoing educational programs. Analyzes quality data from all sources and directs to appropriate committees and or accountable executives. Performs ad-hoc analysis of any underperforming or “broken” processes by collaborating with Subject Matter Experts and/or Customers to define existing processes and make recommendations for improvement. Ensures the timely creation of project plans, including measurements of outcome and productivity, and reports out progress to key stakeholders. Prepares reports and assessments of operational/services as required by departmental, corporate, and/or regulatory requirements. Works collaboratively with the Medical Informatics Department on identifying required data for reporting. Provides input into the development of educational material and programs necessary to meet the Health Plan’s business objectives, members’ needs, regulatory guidelines and staff professional development. Works in a collaborative manner with providers, members, and departments within the AmeriHealth Caritas Family of Companies to conduct ongoing process and data review to identify opportunities for improvement. Participates in interdisciplinary committees to maintain understanding and participation in projects and policies related to compliance with quality standards and or quality initiatives. Participates in coordination of internal and external Provider and or Member directed communication regarding issues impacting Quality Management. Acts as liaison for Quality Improvement staff and represents plan on state committees and workgroups whose focus is quality improvement projects, including EQRO, PIPS and other state initiatives. Responsible for creation and submission of state compliance documentation of activities and projects in his/her scope of responsibility. Uses data and analysis tools to identify opportunities for improved performance and collaborates with peers to develop intervention strategies. Responsible for the NCQA accreditation processes, Multicultural Healthcare Quality Distinction and all related reporting and analysis activities to include: production of reports and analysis to support executive leadership decision making; QM Department data collection and analysis activities that support NCQA QI Standard compliance. Works collaboratively with the key plan leadership and other stakeholders to assure NCQA delegation oversight compliance and timely disbursement of NCQA compliant member and provider communications. Supervises the processes for schedules, work plans, agendas, and minutes for committees that are part of the Quality Committee structure, and assures timely and accurate preparation of Quality Documentation to the health plan governance structure. Qualifications MUST HAVE PROVEN NCQA and PROJECT MANAGEMENT EXPERIENCE Job Related Requirements Knowledge/Qualifications/Skills/Abilities: Required Bachelor’s Degree or equivalent work experience Required 3-5 years of management or leadership responsibilities in Quality Improvement. Required 5-8 years of progressively responsible experience in a health care or health plan related position. Required thorough knowledge of NCQA and state contract requirements. Required demonstrated ability to manage clinical and non-clinical staff. Required excellent organizational, analytical, and interpersonal skills. Required excellent written and verbal communication skills. Required ability to work successfully within all levels of the organization and with Enterprise partners. Required ability to design, develop and implement. Preferred Managed Healthcare experience. #J-18808-Ljbffr
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1
Director, Quality Management
85282 Tempe, Arizona
DriveTime
Posted 3 days ago
Job Viewed
Job Description
**What's Under the Hood**
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
In short, as the Director of Quality you will help lead both the Quality Control and Quality Assurance functions. We have 100+ processes in Bridgecrest in the service of our customers and clients. Helping to ensure that we design and build effective controls to ensure that processes meet or exceed requirements. This includes partnering and influencing stakeholders across the organization, such as Operations, Product and Technology to build and manage effective processes effectively.
**In long, as the Director of Quality you will:**
+ Explore modern technology and tools such as Speech Analytics, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the performance of the processes across Bridgecrest and identify areas for improvement
+ Manage and mentor a team of Quality Specialist
+ Build and ensure that the team executes the QA program and all associated processes such as providing feedback, seeking coaching confirmation in a timely and well managed way.
+ Partner with the business to influence and strengthen QA processes
+ Checking and verifying that the controls are working per intent.
+ Monitor for industry trends in Quality programs and institute these practices as necessary
+ Partner closely with our various stakeholders to ensure that as processes get updated, quality programs are updated appropriately
**So, what kind of people are we looking for?**
We are looking for someone with a strong background in Quality Control in the regulatory environment, who is a people leader. You will identify and grow talent on your team, who can be the next set of leaders to champion the Quality departments agenda.
+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ **Operate autonomously.** This isn't a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well.
+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.
+ **Rebel with a cause.** You are always looking beyond the obvious for continuous improvement.
**The Specifics:**
+ Bachelor's degree in Math, Engineering, or similar field
+ 7+ years in financial services; quality control in financial services is a plus
+ 5+ years leading and mentoring a team
+ BPM, Lean, Six Sigma certification a huge plus
+ Understanding of Servicing and Collections policies as it relates to Financial Services
+ Knowledge of regulatory environment (UDAAP, SCRA, FCRA, etc.)
+ Proficient in Excel and basic data analytical tools
**So What About the Perks? Perks matter**
+ **We** **take a hybrid work approach,** finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
+ **Give Us a Reason (or not), and We'll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
+ **Smart-Casual Dress.** Come dressed in jeans (you'll fit right in with the rest of us).
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
+ **Company Driver.** It's one of the coolest perks of being who we are! We've got your insurance, maintenance, and cost of vehicle covered; you just keep gas in the tank.
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
In short, as the Director of Quality you will help lead both the Quality Control and Quality Assurance functions. We have 100+ processes in Bridgecrest in the service of our customers and clients. Helping to ensure that we design and build effective controls to ensure that processes meet or exceed requirements. This includes partnering and influencing stakeholders across the organization, such as Operations, Product and Technology to build and manage effective processes effectively.
**In long, as the Director of Quality you will:**
+ Explore modern technology and tools such as Speech Analytics, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the performance of the processes across Bridgecrest and identify areas for improvement
+ Manage and mentor a team of Quality Specialist
+ Build and ensure that the team executes the QA program and all associated processes such as providing feedback, seeking coaching confirmation in a timely and well managed way.
+ Partner with the business to influence and strengthen QA processes
+ Checking and verifying that the controls are working per intent.
+ Monitor for industry trends in Quality programs and institute these practices as necessary
+ Partner closely with our various stakeholders to ensure that as processes get updated, quality programs are updated appropriately
**So, what kind of people are we looking for?**
We are looking for someone with a strong background in Quality Control in the regulatory environment, who is a people leader. You will identify and grow talent on your team, who can be the next set of leaders to champion the Quality departments agenda.
+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ **Operate autonomously.** This isn't a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well.
+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.
+ **Rebel with a cause.** You are always looking beyond the obvious for continuous improvement.
**The Specifics:**
+ Bachelor's degree in Math, Engineering, or similar field
+ 7+ years in financial services; quality control in financial services is a plus
+ 5+ years leading and mentoring a team
+ BPM, Lean, Six Sigma certification a huge plus
+ Understanding of Servicing and Collections policies as it relates to Financial Services
+ Knowledge of regulatory environment (UDAAP, SCRA, FCRA, etc.)
+ Proficient in Excel and basic data analytical tools
**So What About the Perks? Perks matter**
+ **We** **take a hybrid work approach,** finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
+ **Give Us a Reason (or not), and We'll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
+ **Smart-Casual Dress.** Come dressed in jeans (you'll fit right in with the rest of us).
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
+ **Company Driver.** It's one of the coolest perks of being who we are! We've got your insurance, maintenance, and cost of vehicle covered; you just keep gas in the tank.
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
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2
Quality Management Clinician
95965 Mountain View, California
Butte County, CA
Posted 5 days ago
Job Viewed
Job Description
Salary : $71,739.20 - $6,158.40 Annually
Location : Oroville/Chico Area, CA
Job Type: Regular Help
Job Number:
Department: Behavioral Health Department
Opening Date: 01/01/2025
Closing Date: Continuous
Summary
FLSA: Exempt
DEFINITION
Under general direction, participates as a lead clinical coordinator for designated unique projects and/or activities that require advanced skill and efficiency in communication, coordination, guidance, and liaison activity with a wide variety of professionals and non-professionals within the County, State, and community partners; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
This licensed classification is an advanced journey-level class assigned to Quality Management within the Department of Behavioral Health. The work falls outside the routine duties of providing direct behavioral health services and instead utilizes the incumbent's extensive working knowledge/experience of clinical practice to inform and improve Departmental efficiency and quality of service. Typical areas of work focus may include, but are not limited to, ongoing implementation, modification and training within the Department's electronic health record (EHR); ); ongoing monitoring and training of department staff and contracted community providers; utilization review; implementation and monitoring of improvement plans; researching, implementing, and monitoring State and Federal regulatory and legislative requirements.
Positions at this level will exercise a high degree of independent work activity, judgement, and communication in order to achieve specific goals identified by the Department Leadership Team and/or Behavioral Health Director. Incumbents in this classification rely on experience and judgement to perform assigned duties; assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver services. Work is typically reviewed upon completion for soundness, appropriateness and conformity to policy and requirements.
Essential Job Functions
Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
Knowledge of:
Master's degree in Social Work, Marriage Family Therapy, or Clinical Counseling; and
Two (2) year of licensed professional-level counseling/therapy experience in a behavioral health work environment equivalent to Behavioral Health Clinician II;
OR
One (1) year of licensed experience.
Certifications and Licenses:
PHYSICAL DEMANDS
Disaster Service Worker
All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.
Teamsters-Mid Management
THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES
Salary Step Increases:
The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% may be given annually until the top of the salary range has been attained.
Cell Phone Allowance:
County issued cell phone or $ 0/month allowance with appointing authority approval.
Boot Allowance:
200.04 annuallly, paid in equal monthly payments through regular pay checks.
Holidays:
12 paid holidays per year.
Vacation:
0-4.99 years: 15 days/yr.; 5-9.99 years: 20 days/yr.; 10-19.99 years: 25 days/yr.; 20+ years: 27 days/yr. Note - accrued vacation leave may not be used until after six months of employment.
Administrative Leave:
7 days per year for FLSA Exempt employees.
Sick Leave:
96 hours of sick leave are earned each year with no maximum accrual.
Bereavement Leave:
Maximum of 40 hours for each occurrence in the immediate family.
Health Plan including Dental Insurance and Vision Insurance:
Coverage under the Butte County Health Plan is for employees and their eligible dependents. Depending upon the plan selected by the employee, the County contributes a substantial amount of the total cost of the complete health package, which consists of medical, vision, and dental insurance. Currently, the amount the County contributes for family coverage is 1438.42/month. For those employees who have health coverage from other sources, and who elect to not participate in the Butte County Health Plan, the County offers a monthly taxable Cash-Back allowance. The current of the taxable Cash-Back allowance is 503.34 per month (prorated for less than fulltime employees). This benefit is 300 per month for Employees hired on or after January 1, 2014.
Life Insurance:
The County provides 25,000 in life insurance with additional coverage available at a minimal cost.
Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security.
"Classic Members"- 2% @ 55 . Final compensation based on Single Highest Year. Employee responsible for full 7% employee share effective 1/1/2013.
"New Members" to PERS- 2% @ 62. Final compensation based on Highest Three Year Average. Employee responsible for one half (1/2) the normal cost of the CalPERS Pension.
"New Member" is defined by law (PEPRA) as an "1) individual who has never been a member of any public retirement system prior to 1/1/2013 or 2) An individual who becomes a member of a public retirement system for the first time on or after January 1, 2013, and who was previously a member of a public retirement system, but who was not subject to reciprocity. or 3) An individual who was an active member in a public retirement system and who, after a break in service of more than six months, returned to active membership in that system with a new employer
Deferred Compensation:
The County offers a 457 Deferred Compensation program. Deposits into this plan are strictly voluntary and are made through a payroll deduction on a tax-deferred basis. The County does not make contributions to the employees' Deferred Compensation accounts.
Disability Insurance:
For short-term disability, the County participates in California State Disability Insurance (SDI) fund. County employees are also covered by an employee-paid long-term disability program. The long-term disability insurance benefit is 60% of the disabled employee's biweekly wage.
Flexible Spending Program:
County employees can elect to participate in a Flexible Spending Program. This program allows employees to use pre-tax dollars to pay for certain health care and/or dependent care expenses. In addition, employees can choose to have their portion of the monthly Health Plan premium withheld from their checks on a pre-tax basis as well. Generally, employees who participate in the Flexible Spending Program have less taxes withheld for their payroll checks than if they had elected not to do so.
Tuition Reimbursement:
Up to 500/year.
Employee Assistance Program (EAP):
The County of Butte provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services.
Refer to specific labor agreements (BCEA-General) for additional benefit information.
BUTTE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Any information on this page or links is subject to change without notice.
Butte County Human Resources Department
3 County Center Drive, Oroville, CA 95965
(
Comments, please email:
01
In the last 2 years have you been employed by or contracted with a locums agency for comparable employment?Please provide the name of the Locums Agency, and the dates of your contracted employment. Examples of locums providers, Locums Tenens, Jackson & Coker, Golden State, Traditions Behavioral Health.If yes, in the last 2 years were you ever interviewed by Behavioral Health for a position with the department? Please provide name of Locums agency that presented you for the interview.
02
Please explain how you meet the minimum qualifications listed below. In your explanation, please include degree information and reference to work experience you have listed in this application.Master's degree in Social Work, Marriage Family Therapy, or Clinical Counseling; andTwo (2) year of licensed professional-level counseling/therapy experience in a behavioral health work environment equivalent to Behavioral Health Clinician II; OR One (1) year of licensed experience.
03
Must posses one of the following: Please select all that apply.
04
If an Extra Help opportunity was available, would you be interested in that position?Extra Help means this may be a Part-Time or Non-Permanent position. The number of hours worked per week may vary and depend on the needs of the department. For terms and conditions concerning Extra Help with Butte County, see Section 6.13c of the Butte County Personnel Rules.
05
What is your highest level of education?
06
How did you discover this job opportunity?
Required Question
Location : Oroville/Chico Area, CA
Job Type: Regular Help
Job Number:
Department: Behavioral Health Department
Opening Date: 01/01/2025
Closing Date: Continuous
Summary
FLSA: Exempt
DEFINITION
Under general direction, participates as a lead clinical coordinator for designated unique projects and/or activities that require advanced skill and efficiency in communication, coordination, guidance, and liaison activity with a wide variety of professionals and non-professionals within the County, State, and community partners; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
This licensed classification is an advanced journey-level class assigned to Quality Management within the Department of Behavioral Health. The work falls outside the routine duties of providing direct behavioral health services and instead utilizes the incumbent's extensive working knowledge/experience of clinical practice to inform and improve Departmental efficiency and quality of service. Typical areas of work focus may include, but are not limited to, ongoing implementation, modification and training within the Department's electronic health record (EHR); ); ongoing monitoring and training of department staff and contracted community providers; utilization review; implementation and monitoring of improvement plans; researching, implementing, and monitoring State and Federal regulatory and legislative requirements.
Positions at this level will exercise a high degree of independent work activity, judgement, and communication in order to achieve specific goals identified by the Department Leadership Team and/or Behavioral Health Director. Incumbents in this classification rely on experience and judgement to perform assigned duties; assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver services. Work is typically reviewed upon completion for soundness, appropriateness and conformity to policy and requirements.
Essential Job Functions
Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
- Assists in ongoing implementation, design, and training related to the Department's electronic health records.
- Updates and maintains a variety of files, records, charts and other documents; gathers, compiles and synthesizes data for management and regulatory purposes; maintains appropriate records, prepares and monitors reports.
- Monitors and coordinates clinical services provided by contracted community mental health and/or drug/alcohol providers; facilitates and assists with external audits.
- Provides ongoing monitoring, coordination and/or consultation to identified Mental Health Services Act programs delivered by either BCDBH or contracted community providers.
- Provides information regarding the services of the Behavioral Health Department; provides mental health consultation services to specified target groups including BCDBH and/or community providers.
- Consults with professional staff members as needed to promote efficiency of both clinical services and medical record documentation.
- Designs, implements and maintains quality measurement systems based on current standards.
- Develops and enhances cooperative professional relationships with local community agencies significant to the continuum of care for clients.
- Provides consultations, presentations, and training to co-workers, staff, community groups and other agencies on the roles and functions of behavioral health programs.
- Maintains expertise in field of service through participation in applicable educational opportunities; serves as a technical resource to county staff, outside agencies and community providers.
- Supports the relationship between Butte County and the constituent population by demonstrting courteous and cooperative behavior when interacting with cleints, visitors, and other employees.
- Adheres to the standards of the Privacy Act of 1974, {U.S.C. § 552A} as amended; maintains and enforces all aspects of confidentiality of client information.
- Performs related duties as assigned.
Knowledge of:
- Operations, services, and activities of a comprehensive behavioral health program which encompasses adult, juvenile, and children services.
- Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures including confidentiality laws.
- Principles of program planning, implementation, and evaluation, clinical casework and contract administration.
- Social, psychological, and physical causes of behavioral disorders and chemical dependency.
- Protocols and practices in behavioral healthcare and principles of psychotherapeutic techniques and procedures including the Diagnostic and Statistical Manual.
- Application of general psychiatric emergency intervention and diagnostic principles.
- Principles and practices of crisis intervention and conflict resolution, including management of assaultive behavior, seclusion, and restraint philosophies.
- Principles and practices of legal, ethical and professional rules of conduct.
- Processes and protocols of administering social program and justice systems.
- Concepts and principles related to adult and child psychology, including theories of human behavior and personality development.
- Principles, practices, and processes of case management related to the assessment, care, treatment, and documentation of individuals with behavioral disorders.
- Methods and techniques of conducting assessments, interviewing clients, and preparing reports and treatment plans.
- Theories, and principles and practices of group and individual counseling and therapies.
- Principles and practices of leadership and functional direction and training.
- Latest trends and research in the diagnosis and treatment of patients.
- Mandated reporting requirements, ethics, and laws.
- Normal and abnormal development, including impact of environmental, trauma, and personality development.
- Theory and principles of Maslow's Hierarchy of Needs.
- Community socioeconomic and cultural demographics; community resources and regional community service programs available to clients.
- Laws and regulations governing patient rights as it relates to treatment options including commitment.
- Principles and practices of complex documentation preparation and recordkeeping including electronic file systems and records management.
- Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
- The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
- Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
- Analyze problems, understand underlying program dynamic, financial limitations and recommending/implementing methods, procedures and/or processes to correct and or improve clinical services.
- Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed, including those related to patient privacy.
- Analyzing complex administrative and/or clinical program needs, evaluating program efficiencies and quality of service using available data and making practical recommendations based on finding.
- Effectively represent the department and the County in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
- Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
- Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
- Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
- Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
- Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Master's degree in Social Work, Marriage Family Therapy, or Clinical Counseling; and
Two (2) year of licensed professional-level counseling/therapy experience in a behavioral health work environment equivalent to Behavioral Health Clinician II;
OR
One (1) year of licensed experience.
Certifications and Licenses:
- Must possess appropriate licensure to practice as a Licensed Clinical Social Worker, Marriage and Family Therapist, Professional Clinical Counselor, Clinical Psychologist, Registered Nurse, or Psychiatrist in the State of California.
- A position assigned to this class may require possession of a valid California Driver's License.
PHYSICAL DEMANDS
- Mobility to work in a standard office, hospital, and in-patient/out-patient, clinic, jail or juvenile facility and use standard office equipment, including a computer, to operate a motor vehicle to visit various County and meeting sites. Standing in and walking between work areas is frequently required. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.
- Vision to read printed materials and a computer screen.
- Hearing and speech to communicate in person and over the telephone.
- Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.
- Employees work in an office and health clinic settings with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.
- Employees interact with clients with behavioral disorders/erratic and assaultive behavior, including those which require emergency crisis intervention.
- Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
- Equipment utilized includes a motor vehicle, personal computer, fax machine, standard office equipment and personal protective equipment (PPE's).
Disaster Service Worker
All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.
Teamsters-Mid Management
THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES
Salary Step Increases:
The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% may be given annually until the top of the salary range has been attained.
Cell Phone Allowance:
County issued cell phone or $ 0/month allowance with appointing authority approval.
Boot Allowance:
200.04 annuallly, paid in equal monthly payments through regular pay checks.
Holidays:
12 paid holidays per year.
Vacation:
0-4.99 years: 15 days/yr.; 5-9.99 years: 20 days/yr.; 10-19.99 years: 25 days/yr.; 20+ years: 27 days/yr. Note - accrued vacation leave may not be used until after six months of employment.
Administrative Leave:
7 days per year for FLSA Exempt employees.
Sick Leave:
96 hours of sick leave are earned each year with no maximum accrual.
Bereavement Leave:
Maximum of 40 hours for each occurrence in the immediate family.
Health Plan including Dental Insurance and Vision Insurance:
Coverage under the Butte County Health Plan is for employees and their eligible dependents. Depending upon the plan selected by the employee, the County contributes a substantial amount of the total cost of the complete health package, which consists of medical, vision, and dental insurance. Currently, the amount the County contributes for family coverage is 1438.42/month. For those employees who have health coverage from other sources, and who elect to not participate in the Butte County Health Plan, the County offers a monthly taxable Cash-Back allowance. The current of the taxable Cash-Back allowance is 503.34 per month (prorated for less than fulltime employees). This benefit is 300 per month for Employees hired on or after January 1, 2014.
Life Insurance:
The County provides 25,000 in life insurance with additional coverage available at a minimal cost.
Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security.
"Classic Members"- 2% @ 55 . Final compensation based on Single Highest Year. Employee responsible for full 7% employee share effective 1/1/2013.
"New Members" to PERS- 2% @ 62. Final compensation based on Highest Three Year Average. Employee responsible for one half (1/2) the normal cost of the CalPERS Pension.
"New Member" is defined by law (PEPRA) as an "1) individual who has never been a member of any public retirement system prior to 1/1/2013 or 2) An individual who becomes a member of a public retirement system for the first time on or after January 1, 2013, and who was previously a member of a public retirement system, but who was not subject to reciprocity. or 3) An individual who was an active member in a public retirement system and who, after a break in service of more than six months, returned to active membership in that system with a new employer
Deferred Compensation:
The County offers a 457 Deferred Compensation program. Deposits into this plan are strictly voluntary and are made through a payroll deduction on a tax-deferred basis. The County does not make contributions to the employees' Deferred Compensation accounts.
Disability Insurance:
For short-term disability, the County participates in California State Disability Insurance (SDI) fund. County employees are also covered by an employee-paid long-term disability program. The long-term disability insurance benefit is 60% of the disabled employee's biweekly wage.
Flexible Spending Program:
County employees can elect to participate in a Flexible Spending Program. This program allows employees to use pre-tax dollars to pay for certain health care and/or dependent care expenses. In addition, employees can choose to have their portion of the monthly Health Plan premium withheld from their checks on a pre-tax basis as well. Generally, employees who participate in the Flexible Spending Program have less taxes withheld for their payroll checks than if they had elected not to do so.
Tuition Reimbursement:
Up to 500/year.
Employee Assistance Program (EAP):
The County of Butte provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services.
Refer to specific labor agreements (BCEA-General) for additional benefit information.
BUTTE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Any information on this page or links is subject to change without notice.
Butte County Human Resources Department
3 County Center Drive, Oroville, CA 95965
(
Comments, please email:
01
In the last 2 years have you been employed by or contracted with a locums agency for comparable employment?Please provide the name of the Locums Agency, and the dates of your contracted employment. Examples of locums providers, Locums Tenens, Jackson & Coker, Golden State, Traditions Behavioral Health.If yes, in the last 2 years were you ever interviewed by Behavioral Health for a position with the department? Please provide name of Locums agency that presented you for the interview.
02
Please explain how you meet the minimum qualifications listed below. In your explanation, please include degree information and reference to work experience you have listed in this application.Master's degree in Social Work, Marriage Family Therapy, or Clinical Counseling; andTwo (2) year of licensed professional-level counseling/therapy experience in a behavioral health work environment equivalent to Behavioral Health Clinician II; OR One (1) year of licensed experience.
03
Must posses one of the following: Please select all that apply.
- Licensed Clinical Social Worker (LCSW)
- Licensed Professional Clinical Counselor (LPCC)
- Licensed Marriage and Family Therapist (LMFT)
- Registered Nurse
- Clinical Psychologist
- Licensed Psychiatrist
- None of the above
04
If an Extra Help opportunity was available, would you be interested in that position?Extra Help means this may be a Part-Time or Non-Permanent position. The number of hours worked per week may vary and depend on the needs of the department. For terms and conditions concerning Extra Help with Butte County, see Section 6.13c of the Butte County Personnel Rules.
- Yes, I am interested in both Regular and Extra Help positions.
- No, I am only interested in Regular Help positions.
05
What is your highest level of education?
- High school diploma or GED equivalent
- Some college
- Associate's degree
- Bachelor's degree
- Master's degree or higher
- None of the above
06
How did you discover this job opportunity?
- Butte County Website
- Butte County Human Resources Social Media
- CareersInGovernment.com
- County Employee
- Craigslist.com
- Friend or Relative (word of mouth)
- GovernmentJobs.com
- Handshake
- Indeed.com
- Job Fair
- Job Interest Card - GovernmentJobs.com
- Newspaper - Paper or Online
- Departmental Email
- Radio
- Magazine
- Billboard
- Other
Required Question
View Now
3
Quality Management Analyst
85282 Tempe, Arizona
MUFG
Posted 5 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
RESPONSIBILITIES
- Perform routine evaluations on internal work in order to validate processes and controls are being maintained as expected
- Facilitate the identification of gaps and report issues as discovered
- Utilize basic data collection and evaluation tools and techniques
- Support building out new quality review processes
- Publish daily quality management risk and control reports
- Support process improvement and product management workstreams
- Provide quality metrics reporting to various business partners and stakeholders
- Follow escalation reporting practices
- Assist with replying to inquires that are sent to the quality assurance team mailbox
- Continually improve upon the level of customer service, ongoing innovation, and technology enhancements across the organization
- Assist with ad-hoc projects as needed
WORK EXPERIENCE
Experience with:
- Quality assurance, quality control, quality management, audit, risk, or compliance from within a financial services or other highly regulated setting
- Complex and critical testing of internal processes in areas such as tax operations, contact center, unclaimed property, transaction banking or commercial loan operations a plus
FUNCTIONAL SKILLS
Knowledge of:
- Quality review processes
- Metrics reporting
- Quality metrics
- Intermediate to advanced experience with MS Office including Excel, PowerPoint, Business Objects
- Working knowledge from within a tax operations, unclaimed property, transaction banking, contact center, commercial loan operations environment a plus
FOUNDATIONAL SKILLS
- Communicates effectively
- Identifies multiple paths to success through the development of analytical, critical thinking, and decision-making skills
- Exercises sound judgement and strives for continuous improvement
- Demonstrates optimism, resilience, flexibility, and openness to others' ideas
- Learns while doing
- Actively listens and asks thoughtful questions
- Leverages available technology to achieve efficiency and results
- Engages inclusively and with intent
- Always acts with integrity
EDUCATION
- Degree or equivalent work experience equally preferable
- Degree in finance, accounting or business
The typical base pay range for this role is between $63-75K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary ( will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
RESPONSIBILITIES
- Perform routine evaluations on internal work in order to validate processes and controls are being maintained as expected
- Facilitate the identification of gaps and report issues as discovered
- Utilize basic data collection and evaluation tools and techniques
- Support building out new quality review processes
- Publish daily quality management risk and control reports
- Support process improvement and product management workstreams
- Provide quality metrics reporting to various business partners and stakeholders
- Follow escalation reporting practices
- Assist with replying to inquires that are sent to the quality assurance team mailbox
- Continually improve upon the level of customer service, ongoing innovation, and technology enhancements across the organization
- Assist with ad-hoc projects as needed
WORK EXPERIENCE
Experience with:
- Quality assurance, quality control, quality management, audit, risk, or compliance from within a financial services or other highly regulated setting
- Complex and critical testing of internal processes in areas such as tax operations, contact center, unclaimed property, transaction banking or commercial loan operations a plus
FUNCTIONAL SKILLS
Knowledge of:
- Quality review processes
- Metrics reporting
- Quality metrics
- Intermediate to advanced experience with MS Office including Excel, PowerPoint, Business Objects
- Working knowledge from within a tax operations, unclaimed property, transaction banking, contact center, commercial loan operations environment a plus
FOUNDATIONAL SKILLS
- Communicates effectively
- Identifies multiple paths to success through the development of analytical, critical thinking, and decision-making skills
- Exercises sound judgement and strives for continuous improvement
- Demonstrates optimism, resilience, flexibility, and openness to others' ideas
- Learns while doing
- Actively listens and asks thoughtful questions
- Leverages available technology to achieve efficiency and results
- Engages inclusively and with intent
- Always acts with integrity
EDUCATION
- Degree or equivalent work experience equally preferable
- Degree in finance, accounting or business
The typical base pay range for this role is between $63-75K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary ( will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
View Now
4
Quality Management Analyst
33603 Tampa, Florida
MUFG
Posted 5 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
RESPONSIBILITIES
- Perform routine evaluations on internal work in order to validate processes and controls are being maintained as expected
- Facilitate the identification of gaps and report issues as discovered
- Utilize basic data collection and evaluation tools and techniques
- Support building out new quality review processes
- Publish daily quality management risk and control reports
- Support process improvement and product management workstreams
- Provide quality metrics reporting to various business partners and stakeholders
- Follow escalation reporting practices
- Assist with replying to inquires that are sent to the quality assurance team mailbox
- Continually improve upon the level of customer service, ongoing innovation, and technology enhancements across the organization
- Assist with ad-hoc projects as needed
WORK EXPERIENCE
Experience with:
- Quality assurance, quality control, quality management, audit, risk, or compliance from within a financial services or other highly regulated setting
- Complex and critical testing of internal processes in areas such as tax operations, contact center, unclaimed property, transaction banking or commercial loan operations a plus
FUNCTIONAL SKILLS
Knowledge of:
- Quality review processes
- Metrics reporting
- Quality metrics
- Intermediate to advanced experience with MS Office including Excel, PowerPoint, Business Objects
- Working knowledge from within a tax operations, unclaimed property, transaction banking, contact center, commercial loan operations environment a plus
FOUNDATIONAL SKILLS
- Communicates effectively
- Identifies multiple paths to success through the development of analytical, critical thinking, and decision-making skills
- Exercises sound judgement and strives for continuous improvement
- Demonstrates optimism, resilience, flexibility, and openness to others' ideas
- Learns while doing
- Actively listens and asks thoughtful questions
- Leverages available technology to achieve efficiency and results
- Engages inclusively and with intent
- Always acts with integrity
EDUCATION
- Degree or equivalent work experience equally preferable
- Degree in finance, accounting or business
The typical base pay range for this role is between $63-75K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary ( will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
RESPONSIBILITIES
- Perform routine evaluations on internal work in order to validate processes and controls are being maintained as expected
- Facilitate the identification of gaps and report issues as discovered
- Utilize basic data collection and evaluation tools and techniques
- Support building out new quality review processes
- Publish daily quality management risk and control reports
- Support process improvement and product management workstreams
- Provide quality metrics reporting to various business partners and stakeholders
- Follow escalation reporting practices
- Assist with replying to inquires that are sent to the quality assurance team mailbox
- Continually improve upon the level of customer service, ongoing innovation, and technology enhancements across the organization
- Assist with ad-hoc projects as needed
WORK EXPERIENCE
Experience with:
- Quality assurance, quality control, quality management, audit, risk, or compliance from within a financial services or other highly regulated setting
- Complex and critical testing of internal processes in areas such as tax operations, contact center, unclaimed property, transaction banking or commercial loan operations a plus
FUNCTIONAL SKILLS
Knowledge of:
- Quality review processes
- Metrics reporting
- Quality metrics
- Intermediate to advanced experience with MS Office including Excel, PowerPoint, Business Objects
- Working knowledge from within a tax operations, unclaimed property, transaction banking, contact center, commercial loan operations environment a plus
FOUNDATIONAL SKILLS
- Communicates effectively
- Identifies multiple paths to success through the development of analytical, critical thinking, and decision-making skills
- Exercises sound judgement and strives for continuous improvement
- Demonstrates optimism, resilience, flexibility, and openness to others' ideas
- Learns while doing
- Actively listens and asks thoughtful questions
- Leverages available technology to achieve efficiency and results
- Engages inclusively and with intent
- Always acts with integrity
EDUCATION
- Degree or equivalent work experience equally preferable
- Degree in finance, accounting or business
The typical base pay range for this role is between $63-75K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary ( will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
View Now
5
Director, Quality Management
32907 june park, Florida
L3Harris
Posted 5 days ago
Job Viewed
Job Description
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Director, Quality Management
Job Code: 25579
Job Location: Palm Bay, FL
The Director of Quality will be responsible for leading all aspects of Quality Assurance throughout the product development lifecycle for L3Harris' Space Systems Sector of Space and Airborne Systems (SAS) segment. This sector is comprised of ~7 major manufacturing locations and this position will have responsibility for direct supervision and leadership of ~195 quality personnel with 6 direct reports. The Director will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting sector quality, delivery and cost targets. This position will lead quality personnel located in the United States and collaborate frequently with Program leadership, Engineering, Manufacturing and Supply Chain personnel. This is a hands-on, highly involved leadership position.
Essential Functions:
+ Responsible for the Quality Engineering and Inspection functions, supporting all business practices, including quality planning, compliance monitoring and validation for programs, hardware, software and inspection.
+ Responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department.
+ Develop and implement strategic Quality initiatives and programs in support of the Space Systems business promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially proven methodology and ensure that the department conforms to these principles.
+ Promote a strong culture of quality focused on every employee engaged and enhancing the customer experience through rigorous attention to detail and prevention of defects.
+ Work closely with the program teams and the functional organizations to ensure that all phases of the customer life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success.
+ Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering.
+ Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses.
+ Develop, review and verify compliance of all Work Package Descriptions issued for Quality tasks for proposals and ongoing contracts/projects.
+ Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement.
+ Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives.
+ Maintain certification and compliance efforts for AS9100, CMMI and other required certifications.
Required Qualifications:
+ Bachelor's Degree with a minimum of 15 years of prior related experience. Graduate Degree with a minimum of 13 years of prior related experience. In lieu of a degree, minimum of 19 years of prior related experience.
Preferred Additional Skills:
· In depth knowledge of quality and reliability methods and procedures for hardware and software systems as they apply to the aerospace or electronic industry.
· Greenbelt or Blackbelt certification and/or proven education or work history in leading and implementing projects.
· Experience with Configuration Control management practices.
· Experience with Agile Oracle, Windchill, Cincom and/or Doors software suites
· Experience with J-STD and IPC standard implementation.
· ASQ certification preferred; Experience managing AS9100 certified business.
· Willingness to travel up to 20 percent
· Active TS security clearance or ability to obtain a DoD TS security clearance
· 5+ years Quality management or operations leadership experience.
· Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing
· Self-motivated and possess demonstrated ability to motivate others to achieve timely results.
· Highly collaborative style, capable of working across multiple functional areas to drive results.
In compliance with pay transparency requirements, the salary range for this role in New York state is $143,000 - $265,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
#LI-CS2
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( or Spanish ( . For information regarding your Right To Work, please click here for English ( or Spanish ( .
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Director, Quality Management
Job Code: 25579
Job Location: Palm Bay, FL
The Director of Quality will be responsible for leading all aspects of Quality Assurance throughout the product development lifecycle for L3Harris' Space Systems Sector of Space and Airborne Systems (SAS) segment. This sector is comprised of ~7 major manufacturing locations and this position will have responsibility for direct supervision and leadership of ~195 quality personnel with 6 direct reports. The Director will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting sector quality, delivery and cost targets. This position will lead quality personnel located in the United States and collaborate frequently with Program leadership, Engineering, Manufacturing and Supply Chain personnel. This is a hands-on, highly involved leadership position.
Essential Functions:
+ Responsible for the Quality Engineering and Inspection functions, supporting all business practices, including quality planning, compliance monitoring and validation for programs, hardware, software and inspection.
+ Responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department.
+ Develop and implement strategic Quality initiatives and programs in support of the Space Systems business promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially proven methodology and ensure that the department conforms to these principles.
+ Promote a strong culture of quality focused on every employee engaged and enhancing the customer experience through rigorous attention to detail and prevention of defects.
+ Work closely with the program teams and the functional organizations to ensure that all phases of the customer life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success.
+ Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering.
+ Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses.
+ Develop, review and verify compliance of all Work Package Descriptions issued for Quality tasks for proposals and ongoing contracts/projects.
+ Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement.
+ Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives.
+ Maintain certification and compliance efforts for AS9100, CMMI and other required certifications.
Required Qualifications:
+ Bachelor's Degree with a minimum of 15 years of prior related experience. Graduate Degree with a minimum of 13 years of prior related experience. In lieu of a degree, minimum of 19 years of prior related experience.
Preferred Additional Skills:
· In depth knowledge of quality and reliability methods and procedures for hardware and software systems as they apply to the aerospace or electronic industry.
· Greenbelt or Blackbelt certification and/or proven education or work history in leading and implementing projects.
· Experience with Configuration Control management practices.
· Experience with Agile Oracle, Windchill, Cincom and/or Doors software suites
· Experience with J-STD and IPC standard implementation.
· ASQ certification preferred; Experience managing AS9100 certified business.
· Willingness to travel up to 20 percent
· Active TS security clearance or ability to obtain a DoD TS security clearance
· 5+ years Quality management or operations leadership experience.
· Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing
· Self-motivated and possess demonstrated ability to motivate others to achieve timely results.
· Highly collaborative style, capable of working across multiple functional areas to drive results.
In compliance with pay transparency requirements, the salary range for this role in New York state is $143,000 - $265,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
#LI-CS2
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( or Spanish ( . For information regarding your Right To Work, please click here for English ( or Spanish ( .
View Now
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6
Director - Quality Management
74152 Tulsa, Oklahoma
Ascension Health
Posted 2 days ago
Job Viewed
Job Description
**Details**
+ **Department:** Total Quality Management
+ **Schedule:** Full Time, Day shift. 8am-5pm, Monday - Friday
+ **Hospital:** Ascension St. John Medical Center
+ **Location:** Tulsa, OK
Relocation assistance available!
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._
**Responsibilities**
Direct quality management activities and resources.
+ Oversee progress of departmental and hospital-wide quality improvement projects.
+ Report any difficulties with progress to respective managers.
+ Analyze patient care information from data sources.
+ Identify real or potential concerns and oversee development of recommendations to correct or prevent concerns.
+ Develop succinct and comprehensive reports detailing quality improvement activities, including periodic reporting of organizational performance data.
+ Oversee adherence to regulatory standards for quality improvement.
+ Act as a resource for quality improvement information.
**Requirements**
Licensure / Certification / Registration:
+ Quality Professional preferred.
+ Risk Management preferred.
Education:
+ High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
**Additional Preferences**
+ Preferred Experience with Quality across a health system
+ RN preferred but not required
#SponsoredJobOK
#CMS
#Leapfrog
#patient safety
#accreditation
#infection prevention
#peer review
#OPPE
#consultant
**Why Join Our Team**
Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice ( note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (
+ **Department:** Total Quality Management
+ **Schedule:** Full Time, Day shift. 8am-5pm, Monday - Friday
+ **Hospital:** Ascension St. John Medical Center
+ **Location:** Tulsa, OK
Relocation assistance available!
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._
**Responsibilities**
Direct quality management activities and resources.
+ Oversee progress of departmental and hospital-wide quality improvement projects.
+ Report any difficulties with progress to respective managers.
+ Analyze patient care information from data sources.
+ Identify real or potential concerns and oversee development of recommendations to correct or prevent concerns.
+ Develop succinct and comprehensive reports detailing quality improvement activities, including periodic reporting of organizational performance data.
+ Oversee adherence to regulatory standards for quality improvement.
+ Act as a resource for quality improvement information.
**Requirements**
Licensure / Certification / Registration:
+ Quality Professional preferred.
+ Risk Management preferred.
Education:
+ High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
**Additional Preferences**
+ Preferred Experience with Quality across a health system
+ RN preferred but not required
#SponsoredJobOK
#CMS
#Leapfrog
#patient safety
#accreditation
#infection prevention
#peer review
#OPPE
#consultant
**Why Join Our Team**
Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice ( note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (
View Now
7
Director, Quality Management
75219 Dallas, Texas
DriveTime
Posted 2 days ago
Job Viewed
Job Description
**What's Under the Hood**
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
In short, as the Director of Quality you will help lead both the Quality Control and Quality Assurance functions. We have 100+ processes in Bridgecrest in the service of our customers and clients. Helping to ensure that we design and build effective controls to ensure that processes meet or exceed requirements. This includes partnering and influencing stakeholders across the organization, such as Operations, Product and Technology to build and manage effective processes effectively.
**In long, as the Director of Quality you will:**
+ Explore modern technology and tools such as Speech Analytics, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the performance of the processes across Bridgecrest and identify areas for improvement
+ Manage and mentor a team of Quality Specialist
+ Build and ensure that the team executes the QA program and all associated processes such as providing feedback, seeking coaching confirmation in a timely and well managed way.
+ Partner with the business to influence and strengthen QA processes
+ Checking and verifying that the controls are working per intent.
+ Monitor for industry trends in Quality programs and institute these practices as necessary
+ Partner closely with our various stakeholders to ensure that as processes get updated, quality programs are updated appropriately
**So, what kind of people are we looking for?**
We are looking for someone with a strong background in Quality Control in the regulatory environment, who is a people leader. You will identify and grow talent on your team, who can be the next set of leaders to champion the Quality departments agenda.
+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ **Operate autonomously.** This isn't a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well.
+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.
+ **Rebel with a cause.** You are always looking beyond the obvious for continuous improvement.
**The Specifics:**
+ Bachelor's degree in Math, Engineering, or similar field
+ 7+ years in financial services; quality control in financial services is a plus
+ 5+ years leading and mentoring a team
+ BPM, Lean, Six Sigma certification a huge plus
+ Understanding of Servicing and Collections policies as it relates to Financial Services
+ Knowledge of regulatory environment (UDAAP, SCRA, FCRA, etc.)
+ Proficient in Excel and basic data analytical tools
**So What About the Perks? Perks matter**
+ **We** **take a hybrid work approach,** finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
+ **Give Us a Reason (or not), and We'll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
+ **Smart-Casual Dress.** Come dressed in jeans (you'll fit right in with the rest of us).
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
+ **Company Driver.** It's one of the coolest perks of being who we are! We've got your insurance, maintenance, and cost of vehicle covered; you just keep gas in the tank.
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
In short, as the Director of Quality you will help lead both the Quality Control and Quality Assurance functions. We have 100+ processes in Bridgecrest in the service of our customers and clients. Helping to ensure that we design and build effective controls to ensure that processes meet or exceed requirements. This includes partnering and influencing stakeholders across the organization, such as Operations, Product and Technology to build and manage effective processes effectively.
**In long, as the Director of Quality you will:**
+ Explore modern technology and tools such as Speech Analytics, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the performance of the processes across Bridgecrest and identify areas for improvement
+ Manage and mentor a team of Quality Specialist
+ Build and ensure that the team executes the QA program and all associated processes such as providing feedback, seeking coaching confirmation in a timely and well managed way.
+ Partner with the business to influence and strengthen QA processes
+ Checking and verifying that the controls are working per intent.
+ Monitor for industry trends in Quality programs and institute these practices as necessary
+ Partner closely with our various stakeholders to ensure that as processes get updated, quality programs are updated appropriately
**So, what kind of people are we looking for?**
We are looking for someone with a strong background in Quality Control in the regulatory environment, who is a people leader. You will identify and grow talent on your team, who can be the next set of leaders to champion the Quality departments agenda.
+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ **Operate autonomously.** This isn't a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well.
+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.
+ **Rebel with a cause.** You are always looking beyond the obvious for continuous improvement.
**The Specifics:**
+ Bachelor's degree in Math, Engineering, or similar field
+ 7+ years in financial services; quality control in financial services is a plus
+ 5+ years leading and mentoring a team
+ BPM, Lean, Six Sigma certification a huge plus
+ Understanding of Servicing and Collections policies as it relates to Financial Services
+ Knowledge of regulatory environment (UDAAP, SCRA, FCRA, etc.)
+ Proficient in Excel and basic data analytical tools
**So What About the Perks? Perks matter**
+ **We** **take a hybrid work approach,** finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
+ **Give Us a Reason (or not), and We'll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
+ **Smart-Casual Dress.** Come dressed in jeans (you'll fit right in with the rest of us).
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
+ **Company Driver.** It's one of the coolest perks of being who we are! We've got your insurance, maintenance, and cost of vehicle covered; you just keep gas in the tank.
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
View Now
8
Quality Management Coordinator
37167 Smyrna, Tennessee
Actalent
Posted 2 days ago
Job Viewed
Job Description
Job Title: Quality Management Coordinator
Job Description
The Quality Management Coordinator will manage and lead all activities associated with the creation, implementation, and maintenance of the ISO9001 IATF16949 Quality System. This role involves ensuring training is provided to all personnel within the organization for ISO 9001 / IATF16949 system requirements and facilitating the integration of UES Quality Standards into the QMS. The coordinator will promote the company quality policy and organizational goals, assist all areas and departments in developing procedures, work instructions, and required documentation, and coordinate activities associated with third-party registrar, pre-assessment, initial, and surveillance audits.
Responsibilities
+ Ensure all corrective actions related to non-conformances identified in third-party audits are addressed and processed.
+ Ensure the internal audit schedule reviews all elements of the QMS and UES Quality Standards and confirm effective implementation.
+ Ensure QMS training of all internal auditors and potential corrective action assignees is complete and effective.
+ Lead the maintenance of the QMS software system and provide technical support.
+ Audit the effectiveness of root cause analysis of CARs and provide leadership in developing and implementing irreversible countermeasures.
+ Evaluate QMS countermeasures for effectiveness prior to presentation to customers or auditors.
+ Participate in customer audits and non-conformance closure activities.
+ Develop and administer layered process auditing within Portland and Smyrna facilities.
+ Maintain quality tracking charts and prepare necessary metrics, reporting, and presentations for quality meetings.
+ Enter requisitions as needed for PO creation.
+ Stay knowledgeable of customer-specific requirements and ensure conformance.
+ Act as an ambassador when dealing with external auditors, third-party registrars, and other individuals.
Essential Skills
+ Certification as ISO/IATF16949
+ 5+ years of experience in the quality assurance field
+ 2+ years of experience in ISO/TS16949 implementation
+ Previous Quality Management Systems experience within the automotive industry
+ Prior experience working with third-party registrars
+ Advanced math skills and statistical/SPC training
+ Understanding of gauge R&R and capability studies
+ Understanding of the capabilities of the APQP process
Additional Skills & Qualifications
+ Certification as ISO/IATF16949 - Lead Internal Assessor
+ Database experience preferred
+ Previous experience in quality systems management
+ Confidence and ability to handle pressure
+ Willingness to stand ground when identifying non-conformance
+ Certification path for lead assessor provided if not already certified
Work Environment
The role is based in Portland and Smyrna with a 60/40 work distribution. Executives and HR are subject to audits. The work environment requires engagement with various stakeholders both internally and externally, and adherence to strict quality standards.
Pay and Benefits
The pay range for this position is $6000.00 - $7000.00/yr.
(More to come) (More to come) (More to come)
Workplace Type
This is a fully onsite position in Smyrna,TN.
Application Deadline
This position is anticipated to close on Jul 26, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
Job Description
The Quality Management Coordinator will manage and lead all activities associated with the creation, implementation, and maintenance of the ISO9001 IATF16949 Quality System. This role involves ensuring training is provided to all personnel within the organization for ISO 9001 / IATF16949 system requirements and facilitating the integration of UES Quality Standards into the QMS. The coordinator will promote the company quality policy and organizational goals, assist all areas and departments in developing procedures, work instructions, and required documentation, and coordinate activities associated with third-party registrar, pre-assessment, initial, and surveillance audits.
Responsibilities
+ Ensure all corrective actions related to non-conformances identified in third-party audits are addressed and processed.
+ Ensure the internal audit schedule reviews all elements of the QMS and UES Quality Standards and confirm effective implementation.
+ Ensure QMS training of all internal auditors and potential corrective action assignees is complete and effective.
+ Lead the maintenance of the QMS software system and provide technical support.
+ Audit the effectiveness of root cause analysis of CARs and provide leadership in developing and implementing irreversible countermeasures.
+ Evaluate QMS countermeasures for effectiveness prior to presentation to customers or auditors.
+ Participate in customer audits and non-conformance closure activities.
+ Develop and administer layered process auditing within Portland and Smyrna facilities.
+ Maintain quality tracking charts and prepare necessary metrics, reporting, and presentations for quality meetings.
+ Enter requisitions as needed for PO creation.
+ Stay knowledgeable of customer-specific requirements and ensure conformance.
+ Act as an ambassador when dealing with external auditors, third-party registrars, and other individuals.
Essential Skills
+ Certification as ISO/IATF16949
+ 5+ years of experience in the quality assurance field
+ 2+ years of experience in ISO/TS16949 implementation
+ Previous Quality Management Systems experience within the automotive industry
+ Prior experience working with third-party registrars
+ Advanced math skills and statistical/SPC training
+ Understanding of gauge R&R and capability studies
+ Understanding of the capabilities of the APQP process
Additional Skills & Qualifications
+ Certification as ISO/IATF16949 - Lead Internal Assessor
+ Database experience preferred
+ Previous experience in quality systems management
+ Confidence and ability to handle pressure
+ Willingness to stand ground when identifying non-conformance
+ Certification path for lead assessor provided if not already certified
Work Environment
The role is based in Portland and Smyrna with a 60/40 work distribution. Executives and HR are subject to audits. The work environment requires engagement with various stakeholders both internally and externally, and adherence to strict quality standards.
Pay and Benefits
The pay range for this position is $6000.00 - $7000.00/yr.
(More to come) (More to come) (More to come)
Workplace Type
This is a fully onsite position in Smyrna,TN.
Application Deadline
This position is anticipated to close on Jul 26, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
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