Front of House Staff

Paso Robles, California Gravesend Wine Merchant & Eatery

Posted 11 days ago

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Job Description

full-time

 Help Us Build Something Beautiful — and a Little Gritty
Now Hiring | Front of House Team | Gravesend Wine Merchant & Eatery

We're opening a wine bar + eatery that’s as much about vibe  as it is about flavor. Think boutique wines (with stories) and elevated plates that speak for themselves, plus zero-proof mocktails and craft beer.

We’re about soulful hospitality, real connection, and the kind of experience you remember.

We’re looking for a founding team  for the front and back of house, and we’re open to management roles  for the right people. If you love the details, care about quality, and bring good energy, read on.

 Front of House – The Face of Gravesend

You’re not just taking orders — you’re setting the tone. This role is ideal for someone who knows their way around a wine list, thrives on guest connection, and understands how to read a room. Experience in tasting rooms, wine bars, or upscale-but-chill dining is highly preferred.

You’ll be doing:

  • Greeting guests and making them feel welcome
  • Pouring boutique wines & craft beer with confidence
  • Guiding guests through our wine flights and offerings that are informative, not scripted
  • Serving elevated, seasonal plates
  • Running point on register, flow, and front-end vibe
  • Delivering service that’s smooth, sincere, and style-forward
  • Helping prepare and serve zero-proof/mocktail beverages
  • Educating people about the Saint K Wine Club
  • Keeping tabs on front-of-house inventory
  • Creating a clean, inviting space where your personality can shine

 Who You Are:

  • You take your work seriously — but not yourself
  • You’ve got taste, hustle, curiosity to learn more and a deep respect for hospitality
  • You’re into wine, food, and supporting local producers
  • You show up, stay sharp, and do the job with care
  • You enjoy working both as part of a team and independently

Expectations:

  • Must be at least 21 years of age
  • Standing, walking, bending throughout shifts; reaching above and at shoulder level

Schedule:

  • Open Tuesday through Sunday (subject to change)
  • Flexible scheduling, up to 6 days/week; preferably open to working weekends, holidays and evenings, as needed
  • Full-time, part-time, and leadership roles available

What We Offer:

  • A chance to help shape the early days of a new Paso Market Walk destination
  • Wine education + access to tastings and events, including chef collabs, winemaker dinners, and community nights
  • Respect, creative input, given room to grow and lots of fun to be had
  • Wine and Merchandise Discounts
  • Pay Range: $18+ per hour for all positions, plus tips. Compensation is dependent upon skills, experience, and role.

Come be part of something new.

 Send your resume (and a quick note about why you're interested) to

Let’s build something special together!

More detail about Gravesend Wine Merchant & Eatery, please visit
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CUSTOMER SERVICE REPRESENTATIVE

93442 Morro Bay, California Family Dollar

Posted today

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Job Description

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
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Customer Service Associate - Temporary

93422 Whitley Gardens, California Walgreens

Posted today

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1640483BR
**Title:** Customer Service Associate - Temporary
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 8005 EL CAMINO REAL,ATASCADERO,CA,93422
**Full District Office Address:** 8005 EL CAMINO REAL,ATASCADERO,CA,93422-05211-07210-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 07210-ATASCADERO CA
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Pharmacy Customer Service Associate

93422 Whitley Gardens, California Walgreens

Posted today

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
+ In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
+ Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
+ Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
+ Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
+ Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
+ Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
**Job ID:** 1638909BR
**Title:** Pharmacy Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 8005 EL CAMINO REAL,ATASCADERO,CA,93422
**Full District Office Address:** 8005 EL CAMINO REAL,ATASCADERO,CA,93422-05211-07210-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
+ Prefer good computer skills.
+ Prefer the knowledge of store inventory control.
+ Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 07210-ATASCADERO CA
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Customer Service Associate - Temporary

93422 Whitley Gardens, California Walgreens

Posted today

Job Viewed

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1629719BR
**Title:** Customer Service Associate - Temporary
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 8005 EL CAMINO REAL,ATASCADERO,CA,93422
**Full District Office Address:** 8005 EL CAMINO REAL,ATASCADERO,CA,93422-05211-07210-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Various
**Store:** 07210-ATASCADERO CA
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Front Desk Supervisor

93447 Paso Robles, California Martin Resorts

Posted today

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Job Description

As a Front Desk Supervisor, you will oversee front desk staff to insure a smooth and efficient operation. You are a customer-service oriented individual who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. The Front Desk Supervisor strives for success and will be expected to uphold the values of excellent customer service, organization, and executing their responsibilities through record keeping, telephone operations, guest interactions, and other related tasks.

Responsibilities of the Ideal Candidate:

  • Train and monitor front desk staff.
  • Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel.
  • Uphold friendly, courteous telephone service and interactions with guests and fellow employees.
  • Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests.
  • Preserve the security and privacy of guest rooms and administrative keys.
  • Actively communicate with management and staff through scheduled reports, customer feedback, and guest needs.
  • Assists with special requests, group blocking and unusual circumstances.
  • Conduct hotel site inspections to maintain property safety and chaperon tours for prospective clients.
  • Maximize revenues through sales strategy and outstanding customer service.
  • Develop a comprehensive knowledge of rates, feature, amenities, and area attractions for the property and competitors in order to assist any client and maintain a competitive understanding.
  • Maintain the confidentiality of any and all company information, including but not limited to: performance statistics, agreements with clients, prospective business, and financial information.
  • Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Carries out supervisor responsibilities in accordance with hotel policies and standard operating procedures.
  • Train and develop associates on 4 Keys service standards, technical skills, standard operation procedures, and safety standards.
  • Fosters open channels of communication between all employees.
  • Follow all additional duties as assigned by management.
Experience and Education:
  • At least 2 years of hotel front desk experience
  • Excellent people skills to supervise staff
Physical Requirements: The minimum physical requirements for this position include but are not limited to:
  • Must be able to lift and/or carry up to 40 pounds frequently to assist guests
  • Ability to stand for extended periods of time
  • Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
  • Ability to bend and twist, push and pull, stoop, and kneel
  • Ascend and descend a ladder


Pay: $21 per hour depending on experience DOE

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact:

Martin Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Front Desk Agent

93428 Cambria, California Common Thread Hotels

Posted 2 days ago

Job Viewed

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Job Description

Description
Welcome and register hotel guests explaining the accommodations and establishing credit or method of payment. Check guests out of the hotel, preparing and explaining the bill. Respond to a wide variety of guest requests by accurately assessing their needs adding personal recommendations and touches to achieve maximum customer satisfaction while conforming with all hotel policies. Comply with any additional requests that may arise pertaining to guest or hotel needs.

Basic Skills:

•Talking to others to convey information effectively.

•Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

•Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

•Understanding written sentences and paragraphs in work related documents.

•Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Skills :

•Providing exemplary customer service to internal and external customers.

•Being aware of others' reactions and understanding why they react as they do.

•Actively looking for ways to help people.

•Adjusting actions in relation to others' actions.

•Teaching others how to do something.

•Bringing others together and trying to reconcile differences.

•Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Resource Management Skills:

•Managing one's own time and the time of others.

•Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Tasks:

•Greet, register, and assign rooms to guests of hotels or motels.

•Contact housekeeping or maintenance staff when guests report problems.

•Issue room keys and escort instructions to bellhops.

•Verify customers' credit, and establish how the customer will pay for the accommodation.

•Make and confirm reservations.

•Keep records of room availability and guests' accounts, manually or using computers.

•Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.

•Review accounts and charges with guests during the checkout process

•Record guest comments or complaints, referring customers to managers as necessary.

•Compute bills, collect payments, and make change for guests.

•Transmit and receive messages, using telephones or telephone switchboards.

•Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

•Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

•Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

•Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

•Perform any additional duties as outlined by the manager on duty

Work Activities:

•Interacting With Computers

•Getting Information

•Performing for or Working Directly with the Public

•Making Decisions and Solving Problems

•Communicating with Supervisors, Peers, or Subordinates

•Resolving Conflicts and Negotiating with Others

•Identifying Objects, Actions, and Events

•Establishing and Maintaining Interpersonal Relationships

•Processing Information

•Updating and Using Relevant Knowledge

Detailed Work Activities:

•Calculate costs of goods or services.

•Clean facilities or equipment.

•Collect deposits, payments or fees.

•Discuss account status or activity with customers or patrons.

•Discuss goods or services information with customers or patrons.

•Provide information and/or distribute materials to employees or customers.

•Execute sales or other financial transactions.

•Greet customers, patrons, or visitors. Job Description: FRONT DESK

•Maintain financial or account records, verify accuracy of financial or transactional data.

•Make travel, accommodations, or entertainment arrangements for others.

•Operate communications equipment or systems.

•Refer customers to appropriate personnel.

•Report maintenance or equipment problems to appropriate personnel.

•Sort mail.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Standing, walking 100 % of time worked

•Reach with hands and arms

•Ability to lift 25 lbs unassisted

•Ability to stoop, kneel, twist body, bend occasionally

•Verbally communicate with others

Technology:

•Desktop and/or mobile devices with computer applications to manage information, including editing simple databases, inputting data, retrieving specific information.

•Facilities management software o InnQuest RoomMaster

•Gmail o Email

•Electronic mail software o Microsoft Outlook

•Office suite software o Microsoft Office
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Boutique Hotel Front Desk Agent

93428 Cambria, California Common Thread Hotels

Posted today

Job Viewed

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Job Description

Description
Welcome and register hotel guests explaining the accommodations and establishing credit or method of payment. Check guests out of the hotel, preparing and explaining the bill. Respond to a wide variety of guest requests by accurately assessing their needs adding personal recommendations and touches to achieve maximum customer satisfaction while conforming with all hotel policies. Comply with any additional requests that may arise pertaining to guest or hotel needs.

Basic Skills:

•Talking to others to convey information effectively.

•Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

•Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

•Understanding written sentences and paragraphs in work related documents.

•Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Skills :

•Providing exemplary customer service to internal and external customers.

•Being aware of others' reactions and understanding why they react as they do.

•Actively looking for ways to help people.

•Adjusting actions in relation to others' actions.

•Teaching others how to do something.

•Bringing others together and trying to reconcile differences.

•Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Resource Management Skills:

•Managing one's own time and the time of others.

•Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Tasks:

•Greet, register, and assign rooms to guests of hotels or motels.

•Contact housekeeping or maintenance staff when guests report problems.

•Issue room keys and escort instructions to bellhops.

•Verify customers' credit, and establish how the customer will pay for the accommodation.

•Make and confirm reservations.

•Keep records of room availability and guests' accounts, manually or using computers.

•Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.

•Review accounts and charges with guests during the checkout process

•Record guest comments or complaints, referring customers to managers as necessary.

•Compute bills, collect payments, and make change for guests.

•Transmit and receive messages, using telephones or telephone switchboards.

•Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

•Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

•Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

•Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

•Perform any additional duties as outlined by the manager on duty

Work Activities:

•Interacting With Computers

•Getting Information

•Performing for or Working Directly with the Public

•Making Decisions and Solving Problems

•Communicating with Supervisors, Peers, or Subordinates

•Resolving Conflicts and Negotiating with Others

•Identifying Objects, Actions, and Events

•Establishing and Maintaining Interpersonal Relationships

•Processing Information

•Updating and Using Relevant Knowledge

Detailed Work Activities:

•Calculate costs of goods or services.

•Clean facilities or equipment.

•Collect deposits, payments or fees.

•Discuss account status or activity with customers or patrons.

•Discuss goods or services information with customers or patrons.

•Provide information and/or distribute materials to employees or customers.

•Execute sales or other financial transactions.

•Greet customers, patrons, or visitors. Job Description: FRONT DESK

•Maintain financial or account records, verify accuracy of financial or transactional data.

•Make travel, accommodations, or entertainment arrangements for others.

•Operate communications equipment or systems.

•Refer customers to appropriate personnel.

•Report maintenance or equipment problems to appropriate personnel.

•Sort mail.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Standing, walking 100 % of time worked

•Reach with hands and arms

•Ability to lift 25 lbs unassisted

•Ability to stoop, kneel, twist body, bend occasionally

•Verbally communicate with others

Technology:

•Desktop and/or mobile devices with computer applications to manage information, including editing simple databases, inputting data, retrieving specific information.

•Facilities management software o InnQuest RoomMaster

•Gmail o Email

•Electronic mail software o Microsoft Outlook

•Office suite software o Microsoft Office

Company Information
Cambria Beach Lodge is based upon an interpretation of the classic California road trip experience. Through a combination of surf, wheels, and timber, the California Central Coast is perhaps one of the most beautiful edges of water in the world. Fueled by our belief to wander, dream, and explore, we believe that Cambria, California is one of the last great undiscovered California coastal destinations. Based upon it's prior existence as a California boomtown, we believe the town needs to continue to be explored. This time we prefer to explore it for wine tasting, whale watching, antiques and point breaks. With 6,000 residents, Cambria is one of the last untouched beach towns in California. We intend to do everything we can to keep it this way

Cambria Beach Lodge is a roadside hotel reimagined - just with surf, wine, and one of the most beautiful sunsets you have ever seen.
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Hampton Inn Morro Bay - Front Desk Agent

93443 Morro Bay, California Aimbridge Hospitality

Posted 2 days ago

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Job Description

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

  • Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
  • Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
  • Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
  • Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
  • Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay ! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


PROPERTY INFORMATION:
We're conveniently located right off Hwy 1 in Morro Bay's coastal fishing village. The restaurants and shops at Morro Rock and the Embarcadero are just a scenic, one mile walk away. Breakfast and WiFi are included in your stay. Enjoy modern accommodations and easy access to our indoor pool, fitness center, and meeting room. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions:
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