114 Rehabilitation jobs in Chesterton
Rehabilitation Technician

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**Let Aegis Therapies Help Jump-Start Your Healthcare Career Today!**
**Job Type: part-time**
**Schedule: 20 hours per week**
**Setting: Rehabilitation Center, Skilled Nursing Facility**
**Location: Valparaiso, IN**
Explore your opportunities and build new skills in a rewarding career as a **Rehabilitation Technician** . Whether you are ready to launch your career in healthcare or an experienced professional looking to transition into rehabilitative care, join our team of physical, occupational, and speech therapists to make a difference in people's lives.
**As a Rehabilitation Technician, you will:**
+ Provide support as an active member of our rehabilitation team: physical, occupational & speech therapy
+ Assist patients to their therapy groups
+ Complete essential administrative tasks
+ Prepare therapy room for patient care
+ Coordination of Telehealth
**Why Aegis Therapies:**
+ **Career Growth & Development:** we invest in your future with specialized ongoing training, true advancement opportunity and the absolute best clinical support in the business.
+ **Flexibility - Redefining work-life balance:** We allow you to maintain flexibility and a healthy work-life balance, so you never have to choose between your career and the things that make life worth living.
+ **Impactful Work:** Make a meaningful difference in the lives of our residents.
+ **Supportive Environment:** Work in facilities that value your expertise and dedication.
**Benefits:**
+ Support and mentorship
+ Flexible schedule and paid time off
+ Collaboration with therapy team to provide the best patient care
+ Medical, dental and vision within 30 days
+ National opportunity to transfer while maintaining seniority
+ Multiple settings nationwide: CCRC, SNF, Independent Living, Assisted Living, Outpatient Clinics, Home Health, Telehealth, Post-acute
+ And much more
**Qualifications:**
+ High school diploma or equivalent
+ Must be at least 18 years of age
+ Previous healthcare experience preferred
If you enjoy making a difference in people's lives, we would like to discuss our **Rehabilitation Technician** position and hear what is most important to you. Aegis Therapies is committed to designing jobs to meet your needs.
**Let us help find the career of your dreams! Apply Today.**
EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here ( OR .
Veterinary Rehabilitation Receptionist
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Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Wellness resources
Who we are:
Our Chicago clinic has been providing veterinary rehabilitation to pets in Chicagoland and training veterinary professionals from all over the world for over 16 years. We are focused entirely on veterinary rehabilitation and work closely with general and specialty practices throughout Chicagoland to give pets the best quality of life through improved mobility and pain management. Our team currently includes 2 Veterinarians certified in canine rehabilitation, acupuncture, and spinal manipulation therapy; 7 Canine Rehabilitation Therapists certified (or pursuing certification) in canine rehabilitation and canine massage; 5 Therapy Assistants, 3 Patient Services Coordinators; and a Practice Manager. Our 6000 square foot facility holds 2 Underwater Treadmills, 5 therapy lasers, a large therapy gym with custom exercise equipment, a Piezowave shockwave, therapeutic ultrasound, and more.
About the Job:
- Welcome and direct clients in a friendly and helpful way
- Prepare and review documents and medical records accurately and completely
- Educate and advise clients regarding clinic services and protocols
- Facilitate communication between the rehabilitation team and our clients
- Support the rehabilitation team in their administrative needs to ensure the best patient outcomes
- Schedule appointments and track patient treatment plans accurately
- Process invoices and payments accurately
- Update and maintain records and information accurately and appropriately within our Practice Management Software
- Maintain clinic cleanliness, especially in reception and client accessed areas of the facility
- Assist with other administrative duties and projects as appropriate
- Independently motivated with a passion for learning and professional growth.
- Excellent communicator who works professionally and effectively with pet parents and teammates
- Able to multitask and prioritize effectively
- Seeks out ways to support teammates in all clinic roles.
- Understands the importance of continuously cultivating a positive and supportive team culture.
- Actively works to uphold our core values.
- Wants to build relationships with teammates, clients and patients to facilitate best outcomes for patient care and quality of life.
- Competitive wage and benefit package that includes health, dental and vision insurance, FSA/HSA options, flexible Paid Time Off, a quarterly team bonus program and continuing education opportunities.
- A supportive environment that prioritizes continuing education and ongoing professional development.
- A team of veterinary professionals from a wide variety of backgrounds who each bring a unique and valuable perspective to patient care and clinic culture.
- A consistent weekly schedule that allows you to plan your life and provides excellent work-life balance.
Psychosocial Rehabilitation Facilitator
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Job Description
Description:
CTS Health Services is a community mental health services center that specializes in a holistic approach to health and wellness for children, parents, and adults of varying circumstances and mental challenges. We provide one-on-one behavioral interventions for our clients and their support circles to help our clients navigate through life within their community at their highest level.
The Psychosocial Rehabilitation Facilitator will facilitate regular PSR Services to ensure participants are provided with active treatment that will improve or maintain the individual's condition, improve functional level, and prevent institutionalization by teaching emotional, cognitive, and social skills. The These programs are aimed to help individuals live as independently as possible and become fully integrated into the communities in which they live. The Psychosocial Rehabilitation Facilitator will be consistently scheduled onsite for the provision of PSR Services per Rule 132.
Requirements:Educational requirements to be qualified as a Psychosocial Rehabilitation Facilitator:
- Master's Degree in a human service field (Social Work, Counseling, Human Services, Psychology, etc.),
- Behavioral Screening Certification (IM+CANS), (CTS will supply resource to gain certification if not in possession upon hire)
- Bilingual (Spanish or Polish) (preferred)
Responsibilities of the Psychosocial Rehabilitation Facilitator:
- Maintain the minimum hourly billable caseload of 25 per week assigned.
- Facilitate PSR services and its curriculums.
- Work with PSR Director to update monthly calendars pertaining to PSR services.
- Guide clients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changesby providing support in the development of skills and strategies for dealing with their problems.
- Prepare and maintain all required treatment records and reports.
- Collect information about clients through interviews, observation, and tests.
- Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
- Implement program activities based on clinical experience and knowledge, utilizing co-occurring disorder treatment interventions, CBT, problem-solving and social skills, and update as required.
- Collaborate with U/M and staff members to ensure PSR service eligibility on IM+CANS.
- Assess clients' physical or mental condition based on review of client information.
Job Training Requirements:
Trainings and certificates required to perform duties as a Mental Health Therapist (will be supplied by CTS if not in possession):
- Behavioral Screening Certification (IM+CANS)
- CTS Health orientation
- Rule 132
- OIG Rule 50
- Mandated Reporter
- Referral & Intake
What you get:
- Full benefits package after 90-days - BlueCross BlueShield CareFirst medical, dental, and vision; 401K; 100% employer-sponsored life insurance coverage
- Paid time off - holidays, birthday, personal/sick, and vacation
- Flexible hours
- Growth opportunities
- Encouragement of creativity
- Holistic and supportive culture and environment
Job Type: Full-time
Pay: $48,000.00 - $54,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Master's (Required)
Experience:
- Individual / group counseling: 1 year (Preferred)
Language:
- Spanish (Preferred)
- Polish (Preferred)
Ability to Relocate:
- Chicago, IL 60653: Relocate before starting work (Required)
Work Location: In person
Rehabilitation Manager of Nursing

Posted 2 days ago
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+ Competitive salary with a comprehensive benefits package, including:
+ 401(k) match
+ Paid Time Off (PTO)
+ Medical, dental, vision and flexible spending accounts
+ Life and disability insurance and more
**Job Summary**
The Manager, Nursing Services oversees nursing staff and daily operations to ensure the delivery of safe, high-quality, patient-centered care. This role involves coordinating clinical and administrative functions, developing and implementing nursing policies, and fostering staff development to achieve optimal outcomes. The Manager ensures compliance with healthcare regulations, promotes a positive work environment, and supports organizational goals through effective leadership and collaboration.
**Essential Functions**
+ Oversees daily operations of nursing services, ensuring that patient care is delivered in accordance with established standards and regulatory requirements.
+ Develops and implements nursing policies, procedures, and best practices to improve patient outcomes and operational efficiency.
+ Collaborates with interdisciplinary teams to coordinate patient care and address clinical and operational challenges.
+ Monitors and evaluates patient care quality and safety, identifying and addressing issues promptly to maintain high standards.
+ Conducts staff training, orientation, and performance evaluations, fostering professional growth and development.
+ Manages departmental budgets and resources, ensuring efficient operations and alignment with organizational goals.
+ Demonstrates responsible decision-making in planning, providing, and delegating care based on patient assessments and team capabilities.
+ Maintains accurate and timely documentation in compliance with organizational and regulatory guidelines.
+ Delegates tasks and duties appropriately to members of the healthcare team, ensuring accountability and competence.
+ Creates and maintains a safe, organized, and welcoming environment for patients, staff, and visitors.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
**Qualifications**
+ Associate Degree In Nursing required
+ Bachelor's Degree or higher In Nursing, Healthcare Administration, or related field preferred
+ 2-4 years of clinical nursing experience required
+ 1-2 years of experience in a supervisory or charge nurse role preferred
**Knowledge, Skills and Abilities**
+ Strong clinical knowledge and expertise in nursing care practices and operations.
+ Effective leadership and management skills, including the ability to mentor and motivate staff.
+ Proficiency in budget management, resource allocation, and operational planning.
+ Excellent communication and interpersonal skills to collaborate with staff, patients, and interdisciplinary teams.
+ Critical thinking and problem-solving skills to address clinical and administrative challenges.
+ Familiarity with regulatory and accreditation requirements applicable to nursing services.
+ Commitment to fostering a positive work environment and maintaining high levels of employee and patient satisfaction.
**Licenses and Certifications**
+ RN - Registered Nurse - State Licensure and/or Compact State Licensure required
+ BCLS - Basic Life Support required
+ ACLS - Advanced Cardiac Life Support preferred
To Apply, please email
INDLEAD
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.
Group Facilitator- Psychosocial Rehabilitation (PSR)
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Job Description
Description:
Group Counselor provides individual and group Psychosocial Rehabilitative services (PSR) for adults with chronic mental illness using the identified principles of the program in order to help participants reduce or ameliorate symptoms and to improve independent living skills. Group Counselor provides education and skill-building sessions, including socialization, illness and medication self management, recovery planning, healthy-living, and in-vivo cooking sessions with participants, among others. Uses individual treatment plans to inform services provided. Monitors treatment progress regularly and reviews treatment plans as needed.
Requirements:- Bachelor’s degree from an accredited college or university in psychology, social work or related field, or 5 years of experience in mental health and/or substance abuse field in lieu of education.
- Bilingual Spanish/English preferred.
- Experience working with diverse populations and groups preferred.
- Periodically assigned to rotating crisis-line cellular phone.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Life insurance
Psychiatric Rehabilitation Services Coordinator (PRSC)
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Job Description
Description:
At BRIA, we are community-driven with a focus on work-life balance. Our nursing homes offer a compassionate care environment, empowering you.
Psychiatric Rehabilitation Services Coordinator (PRSC) Benefits:
- Medical/Dental/Vision Coverage
- Next day pay available
- Employee rewards program
- 401K
- Team-oriented atmosphere
- PTO package and holiday pay
Psychiatric Rehabilitation Services Coordinator (PRSC) Responsibilities:
- As a psychiatric rehabilitation services coordinator (PRSC), you will review and assist the resident in understanding the treatment plan.
- You will prepare and assist the resident with active participation in the treatment plan review.
- You will provide and/or coordinate the delivery of the psychiatric rehabilitation services programs.
- You will re-evaluate the residents on a quarterly basis.
Psychiatric Rehabilitation Services Coordinator (PRSC) Qualifications:
- Bachelors or Master’s degree in human service profession (i.e. social work, psychology, sociology, counseling psychology).
- Demonstrated sensitivity, ability and skills in working with and understanding the needs of the residents, family members, staff members and personnel from community agencies.
- Demonstrated familiarity and knowledge of currents trends in the rehabilitation of the mentally ill.
- The ability to present concise, meaningful written reports and articulate the social/psychological needs of the residents.
- Familiarity with paperwork pertaining to this job (i.e. MDS, care plans, progress notes).
Psychiatric Rehabilitation Services Aide (PRSA)
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Job Description
Company Description
- Start Date: ASAP, we have a new employee orientation class starting soon
- Hourly Wage Estimate: $17.00/hour
- Shift: 8 hour shifts;
- Schedule: 7:00am-3:00pm with an every other weekend rotation
- This is a Union Represent Position
You’re not just your job title. Your role here extends far beyond your job description. You are a friend and family member to each resident. You know their name and their story. You are providing compassion and companionship to those in our care. This family aspect is what sets us apart from other health care centers.
When someone becomes a patient here, each of us becomes their partner on their journey to healthy living. No matter the illness, injury or limitation.
Join us and make a connection of your own. Join us and make a difference in someone’s life.
A little more about our center:
Southview Manor (formerly Southview Care) is a large inner-city skilled nursing (medical) facility. We have and multiple levels of care, including long term care and a large behavioral health population. Many of them were previously homeless.
- We have a 5 Star Quality measure – this means we provide excellent clinical care!
- The average age of our patients is 35-55 and the most common diagnoses are bi-polar and major depressive disorders.
- The Staff and patients are welcoming and say hello as you walk through the hallways.
- The Metra and the Green Line are just a few blocks away
What you will do in this role: The Psychiatric Rehabilitation Services Aide (PRSA) is responsible for group and individual psychosocial rehabilitation and case management services to adults within a long term care/nursing home setting. The PRSA will participate with the interdisciplinary team to develop, implement and evaluate effective therapeutic services via facility programming.
What’s in it for you:
- Our patients are loud, happy and eager to say hello to you as you pass by.
- You will immediately feel like a part of a team.
- Flexible scheduling for most of our job titles
- Employee recognition program
- Annual merit increase opportunities
- Robust benefits package, including a retirement savings plan
- Refer-a-Friend programs – Bring your friends & earn a $bonus .
- Educational Assistance program – We’ll help you $ pa for your classes.
Psychiatric Rehabilitation Services Aide (PRSA): officially we title this job a Psychiatric Rehabilitation Services Aide, but in other centers it may be called a PRSA, Mental or Behavioral Health Aide, Social Services Aide, Psychiatric Aide.
What we need from you :
- Ideally - prior experience as a PRSA in healthcare center preferred
- High School diploma or GED equivalent required
- CNA with a minimum of 1 year of experience preferred
- Experience with Point Click Care (PCC) is helpful
- Ability to successfully pass a pre-employment physical and criminal history background check
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply. Join us and be the reason someone smiles today.
Additional Information
Note: This overview/Ad is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. More information will be disclosed during your interview and on the formal Job Description.
This center is managed by TRANSITIONAL CARE MANAGEMENT. We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers.
Each center is unique; offering you a variety of long-term career opportunities.
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Psychiatric Rehabilitation Services Aide (PRSA) Temporary
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Job Description
Company Description
- Start Date: ASAP, we have a new employee orientation class starting soon
- Hourly Wage Estimate: $17.00/hour
- Shift: 8 hour shifts
- Schedule: 3:00pm-11:00pm with an every other weekend rotation
- Please note this is a temporary position, with a possibility of becoming Full Time after 90 days.
You’re not just your job title. Your role here extends far beyond your job description. You are a friend and family member to each resident. You know their name and their story. You are providing compassion and companionship to those in our care. This family aspect is what sets us apart from other health care centers.
When someone becomes a patient here, each of us becomes their partner on their journey to healthy living. No matter the illness, injury or limitation.
Join us and make a connection of your own. Join us and make a difference in someone’s life.
A little more about our center:
Southview Manor (formerly Southview Care) is a large inner-city skilled nursing (medical) facility. We have and multiple levels of care, including long term care and a large behavioral health population. Many of them were previously homeless.
- We have a 5 Star Quality measure – this means we provide excellent clinical care!
- The average age of our patients is 35-55 and the most common diagnoses are bi-polar and major depressive disorders.
- The Staff and patients are welcoming and say hello as you walk through the hallways.
- The Metra and the Green Line are just a few blocks away
What you will do in this role: The Psychiatric Rehabilitation Services Aide (PRSA) is responsible for group and individual psychosocial rehabilitation and case management services to adults within a long term care/nursing home setting. The PRSA will participate with the interdisciplinary team to develop, implement and evaluate effective therapeutic services via facility programming.
What’s in it for you:
- Our patients are loud, happy and eager to say hello to you as you pass by.
- You will immediately feel like a part of a team.
- Flexible scheduling for most of our job titles
- Employee recognition program
- Annual merit increase opportunities
- Robust benefits package, including a retirement savings plan
- Refer-a-Friend programs – Bring your friends & earn a $bonus .
- Educational Assistance program – We’ll help you $ pa for your classes.
Psychiatric Rehabilitation Services Aide (PRSA): officially we title this job a Psychiatric Rehabilitation Services Aide, but in other centers it may be called a PRSA, Mental or Behavioral Health Aide, Social Services Aide, Psychiatric Aide.
What we need from you :
- Ideally - prior experience as a PRSA in healthcare center preferred
- High School diploma or GED equivalent required
- CNA with a minimum of 1 year of experience preferred
- Experience with Point Click Care (PCC) is helpful
- Ability to successfully pass a pre-employment physical and criminal history background check
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply. Join us and be the reason someone smiles today.
Additional Information
Note: This overview/Ad is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. More information will be disclosed during your interview and on the formal Job Description.
This center is managed by TRANSITIONAL CARE MANAGEMENT. We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers.
Each center is unique; offering you a variety of long-term career opportunities.
Psychiatric Rehabilitation Services Coordinator (PRSC) Day Shift
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Job Description
Company Description
Psychiatric Rehabilitation Services Coordinator (PRSC)
- Salary: Starting salary is $19.80/hr + benefits
- Shift: Full-time 8 hour shifts
- Schedule : 8:00 am - 4:00 pm with weekend rotations
You’re not just your job title. Your role here extends far beyond your job description. You are a friend and family member to each resident. You know their name and their story. You are providing compassion and companionship to those in our care. This family aspect is what sets us apart from other health care centers.
When someone becomes a patient here, each of us becomes their partner on their journey to healthy living. No matter the illness, injury or limitation.
Join us and make a connection of your own. Join us and make a difference in someone’s life.
A little more about us:
Community Care Center is a large inner-city skilled nursing (medical) facility. We have multiple levels of care, including geriatric long term care and a large behavioral health (psych) population.
- The average age of our patients is mid-40s
- Along with our medical/skilled patients, the most common diagnoses of the rest of our population is schizophrenia, bi-polar and major depressive disorders.
- The Staff and patients are welcoming and say hello as you walk through the hallways.
- We are located near W 43 ST & State Street, just off 90/94 and a few blocks from the train station.
- We can help you make your job into a career – ask us about educational assistance.
What you will do in this role :
The Psychiatric Rehabilitation Services Coordinator (PRSC) provides group and individual therapy. This includes psychiatric rehab and case management services to adults with a history of psychiatric (Behavioral Health) hospitalizations. You will help them with long-term care and/or stabilization. You will be a part of our interdisciplinary team in developing and implementing therapeutic services and interventions to best serve their needs. Our patients are interactive, motivated and eager to go on this journey with you.
- Please ask us about our unique Life Skills Training Program – we go well beyond symptom management. Our success rate is joy-filled and impressive.
- NOTE: Our most successful PRSCs have prior experience in this setting.
What’s in it for you:
- Our patients are loud, happy and eager to say hello to you as you pass by.
- You will immediately feel like a part of a team.
- Flexible scheduling for most of our job titles
- Employee recognition program
- Annual merit increase opportunities
- Robust benefits package, including a retirement savings plan
- Refer-a-Friend programs – Bring your friends & earn a $bonus .
- Educational Assistance program – We’ll help you $ pa for your classes.
Psychiatric Rehabilitation Services Coordinator (PRSC)
What we need from you :
- Prior experience as a PRSC or mental health professional in a licensed nursing home, intermediate care facility, or specialized mental health rehab facility (SMHRF) is preferred
- Bachelor’s Degree in a human services field (including but not limited to sociology, special education, rehabilitation counseling or psychology) and have a minimum of 1 year of supervised experience in mental health or human services setting
- CADC certification helpful
- Experience with Point Click Care (PCC) is ideal, but not required
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply. Join us and be the reason someone succeeds today.
Additional Information
Note: This overview/ad is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. More information will be disclosed during your interview and on the formal Job Description.
This center is managed by TRANSITIONAL CARE MANAGEMENT. We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers.
Each center is unique; offering you a variety of long-term career opportunities.
Rehabilitation Patient Access Specialist, Old Irving Full Time Days
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Job Description
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job DescriptionThe Rehabilitation Patient Access Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Performs department-based reception and clerical functions.
Responsibilities:
- May act as a receptionist for the department, greeting staff and customers in a polite manner, and referring to appropriate staff when needed.
- Answers department telephone calls in a polite manner, communicating messages appropriately and clearly to all staff members.
- Is customer oriented and able to communicate and work effectively with all levels of staff and department customers.
- Successfully takes on special projects as needed.
- Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete work quickly as the needs of the department change.
- Coordinates all clerical work for the department with senior/clinical coordinator/manager/director as appropriate.
- May coordinate with Senior/Clinical Coordinator/Manager/Director to process department invoices/purchase requests.
- Maintains appropriate levels of all supplies for the department.
- Independently manages the DAR (Department Appointment Report) in EPIC for the respective department.
- Schedules, confirms, and reschedules patients for visits at Rehabilitation Services and its satellite locations.
- Follows the necessary requirements of the department, which can include completion of questionnaires and coordination with other departments.
- Appropriately schedules new evaluations and follow up appointments, cancellations, rescheduling and wait list.
- Appropriately and efficiently "arrives" patients for process workflow.
- Completes end of day processing per EPIC policy.
- Follows Rehabilitation Services and/or CDH Policy and Procedure/Guidelines for scheduling new patient evaluations.
- Accurately identifies patient MRN to avoid duplication of records in system.
- Obtains and updates patient demographic, insurance and billing information.
- May independently access the Unscheduled Orders Work Queues on a daily basis (during normal business hours) and maintains departmental expectations (all new orders will receive initial phone call within 24 -48 hours).
- May independently monitor and maintain other assigned Rehabilitation Work Queues based upon registration.
- Follows Rehabilitation Services Guidelines and policies in regard to subsequent patient scheduling in order to maximize therapist productivity and time. (Effective use of wait list, scheduling of new evaluations, independently adding paperwork time in instances where a therapist is required to see a high number of new evaluations or has a backlog of documentation).
- May collect cash and credit card payments and ensures all payment collection and documentation meets current standards.
- Follows the necessary requirements for daily reconciliation and balancing.
- May independently manage therapist's monthly schedules/templates.
- Schedules meetings and huddles as requested by therapist or Senior staff member.
- Works with Senior to block scheduled PTO time and/or sick time appropriately.
- May independently make "new evaluation confirmation phone calls" to all new evaluations the day before the scheduled appointment and create "shadow charts" administering all associated paperwork for these patients.
- Completes order entry and evaluating orders.
- Determines when it is appropriate to consult with technician for interpretative purposes.
- Assists patients to obtain orders not in the EPIC system.
- Understanding of scanning: possesses thorough understanding of the scanning process. This understanding includes the user's ability to recognize registration and clinical documents and perform accurate indexing within the electronic record.
- Independently manages Rehabilitation Work Queue 3111 to monitor and maintain "visits not authorized" to ensure proper authorization is received in a timely manner.
- May assist in clinic set up/clean up including hot pack/cold pack machine cleaning and temp logs, eye wash log.
- Assists Manager/Senior Staff in monitoring charges via accessible Work Queues in EPIC. Independently makes corrections to pending Work Queue items with or without guidance from supervisor.
- Manages faxing documentation to insurance companies and/or physician offices for authorization and signatures for Plan of Care as appropriate.
- Works with Coding, Patient Accounts and Financial Clearance Center to ensure all patient accounts are registered accurately for timely billing and management of patient accounts.
AA/EOE
QualificationsRequired:
- Two years’ experience in front office with computer experience
- High School graduate
- Successful completion of EPIC training for scheduling and registration
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.