2 Remote Live Chat Specialist jobs in Lisle
Remote Live chat specialist
Posted 26 days ago
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Job Description
We are seeking a talented Remote Live Chat Specialist to join our Customer Support team. As a Remote Live Chat Specialist, you will be responsible for providing real-time support to our customers through online chat. This role requires excellent communication skills, problem-solving abilities, and a customer-centric mindset.
Responsibilities:- Engage with customers in real-time through online chat to provide support and assistance
- Resolve customer inquiries, issues, and complaints in a timely and professional manner
- Identify and escalate priority issues to the appropriate team members
- Maintain accurate records of customer interactions and transactions
- Collaborate with cross-functional teams to improve the overall customer experience
- Previous experience in customer service or a related field
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency in using live chat software and other customer support tools
- Customer service
- Communication
- Problem-solving
- Attention to detail
- Time management
If you are a proactive and customer-focused individual who thrives in a remote work environment, we would love to hear from you. Apply now to join our team as a Remote Live Chat Specialist!
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