62,073 Reservation jobs in the United States

As part of the Reservations team, the Reservations Agent is the first connection guests have when reaching out to Blue Hawaiian Helicopters. This position will interact over the phone and email with guests from around the world taking reservations, r Reservation Agent, Agent, Reservations, Operations, Reservation, Retail, Transportation

Assist with calls from and to customers. Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity Reservation Agent, Agent, Reservation, Retail, Equipment

Assist with calls from and to customers. Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity Reservation Agent, Agent, Reservation, Retail, Equipment

Copay is currently looking to hire a Reservation Specialist within our Corporate Lodging Consultant division. This position falls under our lodging line of business and is located in Lexington, Kentucky. In this role, promptly provide reservations that adhere to a client's travel policy on requests generally containing 1-10 room nights. The Specialist follows up with clients frequently for outstanding requests. The Specialist processes messages from clients and other CLC employees efficiently and accurately. You will report directly to the operations manager and regularly collaborate with team leads.

As a Reservation Specialist, you will be expected to work in an office environment. Copay will set you up for success by providing:

• Assigned workspace in Lexington, KY (ONSITE)
• Formal, hands-on training
• Salary range $14 - $5.50 hourly

The responsibilities of the role will include:

• Managing the completion of reservation requests that are generally 1-10 room nights to fulfill customer needs and ensure satisfaction
• Reserving rooms that are consistent with the client guidelines in relationship to per diem, amenities, mileage parameters, authorized requestor parameters, hotel preferences, etc.
• Responding to and completing requests for clients before established due times
• Utilizing decision-making skills to find hotel options that meet business financial goals
• Entering requests and reservations accurately into the system
• Exhibiting and utilizing knowledge of the hotel industry and regional markets associated with clients
• Meeting all client deadlines
• Responding to clients by communicating quickly and accurately
• Calling and following up with clients on outstanding requests before arrival to complete requests
• Resolving all client and hotel issues regarding extensions, early departures, or other changes to a reservation daily
• Collaborating and communicating with Account Management teams and Hotel Network Management to identify hotels frequented by clients and identify opportunities to provide clients with "in-network" hotel options
• Effectively communicating with clients and hotels via phone and email ensuring consistency with the CLC mission and delivering service so "every interaction adds value."
• Consistently providing an unexpected level of service where even unspoken needs are met for our clients and guests.
• Communicating issues effectively and professionally with all CLC Clients and Departments
• Attending all scheduled training, meetings, or other events as assigned by the supervisor
• Requesting night may flex up or down depending on business needs
• Other duties assigned as needed

Qualifications & Skills:

• Demonstrating ability to work in a team environment and deliver superior service with a high degree of accuracy
• Demonstrating knowledge of Microsoft Word, Excel, and Outlook, and navigating the internet
• Excellent personal interaction, communication, and phone skills along with a high degree of initiative, personal responsibility, ownership, and commitment to providing the highest level of customer service
• Must be available for flexible scheduling
• May require overtime as needed

Benefits & Perks:

• Up to 6,000 Referral Incentive
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance and Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal Program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

• 401(k) Savings Plan

• Employee Stock Ownership Plan (ESOP)

• 24-hour physician available for kids
• Dental and Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Reservation Manager Agent Responsibilities:

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

• Create and maintain travel reservations.
• Respond accurately to inquiries and quotes.
• Secure reservations and document requests.
• Recommend solutions for client concerns.
• Make outbound communications to qualify leads.
• Provide superior service to all partners.

• Excellent verbal and written communication.
• Learn detailed knowledge of products/services.
• Quickly master booking and systems.
• Attention to detail, self-motivated.
• Strong computer skills in MS Office.
• Ability to multi-task and work independently.
• Previous travel or customer call center experience.
• Professional customer oriented demeanor.

• Professional, customer-oriented, friendly demeanor.
• Passion for service and helping others.
• Great company culture with growth opportunities.

• Medical, Dental, and Vision Insurance
• Voluntary Life Insurance
• 401(k) Savings Plan with Company Match
• Employee Discounts (Travel, T-Mobile, Hello Fresh)
• Paid Time Off: 20 days (25 days after 5 years)
• Modern, open office with friendly culture
• Convenient location near meals, shopping, trails