25,616 Reservation jobs in the United States

Reservation Agent

48208 Detroit, Michigan Sage Hospitality Group

Posted 9 days ago

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Job Description

**Why us?**
**Shinola Hotel** is seeking a **Reservation Agent** to create timeless memories and quality experiences for guests and associates alike.
The world's first **Shinola Hotel** is Detroit's new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola team has an unwavering commitment to build upon the city's history and create thoughtfully designed spaces and experiences. Come join the team at Shinola Detroit and experience the artful hospitality this boutique hotel has to offer.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
**Job Overview**
Responds in a professional and courteous manner to telephone inquiries regarding reservations and hotel information by providing accurate and timely information and service. Use selling techniques to make reservations that support the properties selling strategies. Maximizes yield opportunities and meets revenue goals, as established by leadership.
**Responsibilities**
+ Responds to telephone inquiries and reservation requests by explaining product, amenities and service options in order to sell rooms.
+ Gathers needed information from customer in order to confirm reservation.
+ Negotiates rates and upsells rooms in order to increase occupancy and maximize revenues.
+ Promotes the hotel and its services in order to capture customers and increase revenues.
+ Operates reservations system by entering and accessing data in order to provide callers with accurate information.
+ Duties will include manual and computerized skills and completion of daily checklist functions.
+ Provides accurate and up-to-date manual and computerized reports on daily and monthly room reservation information in order to assist management with forecasting, tracking and staffing.
+ Enters all special room requests into computer system and alerts front desk staff of special requests in order to ensure department follow-through and guest's satisfaction.
+ Keeps up-to-date on all local and hotel functions and services in order to efficiently respond to telephone inquiries.
+ Inputs group and tour reservations as they are received from the sales department in order to best utilize hotel facility and maximize revenues.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
+ Manages resources including franchise systems, yield systems and tracking systems.
+ Answering all hotel calls acting as a hotel operator.
+ Required to have flexible availability working between 7am to 11pm for either AM, MID and PM shifts on a rotation basis as needed.
**Qualifications**
**Education/Formal Training**
High school diploma or equivalent.
**Experience**
No previous experience required.
**Knowledge/Skills**
+ Must have basic customer service skills and PC operation.
+ Must be extremely adept communicator and fluent in oral and written English.
+ Must have ability to detect and trace computer and manual errors when reviewing reservations data for report preparation.
+ Must be able to use tact and understanding when dealing with demanding customers.
+ Must be able to memorize facts and figures.
+ Must be organized and display patience when handling more than one call at a time.
+ Must be friendly, enthusiastic and helpful.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must have ability to read small details on computer screen, detailed computer printouts and written communications.
+ Must be able to use computer key board and handle written material.
+ Must have ability to communicate and to follow written or verbal instruction.
**Benefits**
+ Medical, dental, & vision insurance
+ Eligible to participate in the Company's 401(k) program with employer matching
+ Health savings and flexible spending accounts
+ Basic Life and AD&D insurance
+ Employee Assistance Program
+ Great discounts on Hotels, Restaurants, and much more.
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
**ID:** _ _
**Position Type:** _Regular Full-Time_
**Property** **:** _Shinola Detroit_
**Outlet:** _Hotel_
**Category:** _Reservations_
**_Address_** **:** _1400 Woodward Ave_
**_City_** **:** _Detroit_
**_State_** **:** _Michigan_
EOE Protected Veterans/Disability
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Reservation Agent

Jacksonville, Florida STWHJ

Posted 9 days ago

Job Viewed

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Job Description

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.

Roles & Responsibilities

Research, Create, and Execute exceptional itineraries for clients

Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

Complete ongoing training to earn and maintain certification to book travel

Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

Review budgets, and plan trips according to clients budget constraints

Create promotional materials to utilize

Monitor restrictions on travel that come and go

Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)

Effectively communicate with clients pre/post travel

Handle issues that may arise during the bookings and/or travel for clients

Network with tour operators regarding packages that you can possibly offer to clients

Part Time or Full time

Requirements

Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.

Must be able to effectively communicate with clients (strong sales background a plus)

Must have a smartphone with internet access, laptop recommend but not required

Personal travel experience is a huge plus, however not required

Previous experience in customer service or hospitality also a plus, but not required

Benefits

Flexible Schedule

Travel Perks

Licensed & Bonded

Personal Website

E&O Insurance with Fraud Protection

Daily Training Available

Travel Agent Certification

Apply Now

Reservation Agent

New Orleans, Louisiana STWHJ

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.

Roles & Responsibilities

Research, Create, and Execute exceptional itineraries for clients

Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

Complete ongoing training to earn and maintain certification to book travel

Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

Review budgets, and plan trips according to clients budget constraints

Create promotional materials to utilize

Monitor restrictions on travel that come and go

Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)

Effectively communicate with clients pre/post travel

Handle issues that may arise during the bookings and/or travel for clients

Network with tour operators regarding packages that you can possibly offer to clients

Part Time or Full time

Requirements

Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.

Must be able to effectively communicate with clients (strong sales background a plus)

Must have a smartphone with internet access, laptop recommend but not required

Personal travel experience is a huge plus, however not required

Previous experience in customer service or hospitality also a plus, but not required

Benefits

Flexible Schedule

Travel Perks

Licensed & Bonded

Personal Website

E&O Insurance with Fraud Protection

Daily Training Available

Travel Agent Certification

Apply Now

Reservation Agent

Phoenix, Arizona STWHJ

Posted 9 days ago

Job Viewed

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Job Description

We are a fast-growing company dedicated to creating seamless, customized experiences for our clients. Were looking for a highly organized and creative Itineraries Specialist to design and coordinate unique and memorable journeys for our clients.

Key Responsibilities:

Design personalized itineraries tailored to each clients needs and preferences.

Research destinations, activities, and experiences to create unique recommendations.

Manage schedules and bookings for accommodations, transportation, and activities.

Provide clients with detailed itineraries and ensure all arrangements are confirmed.

Handle adjustments or changes with professionalism and efficiency.

What Were Looking For:

Excellent organizational and multitasking skills.

Strong communication and problem-solving abilities.

A passion for creating meaningful and well-planned experiences.

Ability to work independently and meet deadlines.

Prior experience in planning or coordinating itineraries is a plus (training provided for the right candidate).

What We Offer:

Flexible remote work opportunities.

Comprehensive training and ongoing support.

A collaborative and rewarding work environment.

Competitive pay and opportunities for growth.

Description

We are seeking a dedicated and detail-oriented Reservation Agent to join our team in the hospitality industry. This remote position is available to candidates from all educational backgrounds and experience levels. As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for our guests. You will be responsible for handling reservations, providing information about our services, and maintaining our booking system efficiently. The ideal candidate thrives in a fast-paced environment and possesses excellent customer service skills.

Responsibilities

Handle incoming reservation requests via phone, email, and online platforms.

Provide accurate information regarding hotel services and availability.

Update and maintain the booking system with current reservation details.

Resolve customer inquiries and issues in a timely manner.

Process payment information and confirm reservations with guests.

Collaborate with other departments to ensure a seamless guest experience.

Track and report on reservation trends and guest feedback.

Requirements

High school diploma or equivalent (ANY educational background accepted).

Proficient in computer applications and booking systems.

Strong verbal and written communication skills.

Excellent customer service and interpersonal skills.

Ability to work independently and as part of a team.

Previous experience in hospitality or customer service is a plus, but not required.

Apply Now

Reservation Agent

San Diego Country Estates, California STWHJ

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.

Roles & Responsibilities

Research, Create, and Execute exceptional itineraries for clients

Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

Complete ongoing training to earn and maintain certification to book travel

Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

Review budgets, and plan trips according to clients budget constraints

Create promotional materials to utilize

Monitor restrictions on travel that come and go

Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)

Effectively communicate with clients pre/post travel

Handle issues that may arise during the bookings and/or travel for clients

Network with tour operators regarding packages that you can possibly offer to clients

Part Time or Full time

Requirements

Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.

Must be able to effectively communicate with clients (strong sales background a plus)

Must have a smartphone with internet access, laptop recommend but not required

Personal travel experience is a huge plus, however not required

Previous experience in customer service or hospitality also a plus, but not required

Benefits

Flexible Schedule

Travel Perks

Licensed & Bonded

Personal Website

E&O Insurance with Fraud Protection

Daily Training Available

Travel Agent Certification

Apply Now

Reservation Agent

Atlanta, Georgia STWHJ

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.

Roles & Responsibilities

Research, Create, and Execute exceptional itineraries for clients

Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

Complete ongoing training to earn and maintain certification to book travel

Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

Review budgets, and plan trips according to clients budget constraints

Create promotional materials to utilize

Monitor restrictions on travel that come and go

Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)

Effectively communicate with clients pre/post travel

Handle issues that may arise during the bookings and/or travel for clients

Network with tour operators regarding packages that you can possibly offer to clients

Part Time or Full time

Requirements

Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.

Must be able to effectively communicate with clients (strong sales background a plus)

Must have a smartphone with internet access, laptop recommend but not required

Personal travel experience is a huge plus, however not required

Previous experience in customer service or hospitality also a plus, but not required

Benefits

Flexible Schedule

Travel Perks

Licensed & Bonded

Personal Website

E&O Insurance with Fraud Protection

Daily Training Available

Travel Agent Certification

Apply Now

Reservation Agent

Miami, Florida STWHJ

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

We are a fast-growing company dedicated to creating seamless, customized experiences for our clients. Were looking for a highly organized and creative Itineraries Specialist to design and coordinate unique and memorable journeys for our clients.

Key Responsibilities:

Design personalized itineraries tailored to each clients needs and preferences.

Research destinations, activities, and experiences to create unique recommendations.

Manage schedules and bookings for accommodations, transportation, and activities.

Provide clients with detailed itineraries and ensure all arrangements are confirmed.

Handle adjustments or changes with professionalism and efficiency.

What Were Looking For:

Excellent organizational and multitasking skills.

Strong communication and problem-solving abilities.

A passion for creating meaningful and well-planned experiences.

Ability to work independently and meet deadlines.

Prior experience in planning or coordinating itineraries is a plus (training provided for the right candidate).

What We Offer:

Flexible remote work opportunities.

Comprehensive training and ongoing support.

A collaborative and rewarding work environment.

Competitive pay and opportunities for growth.

Description

We are seeking a dedicated and detail-oriented Reservation Agent to join our team in the hospitality industry. This remote position is available to candidates from all educational backgrounds and experience levels. As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for our guests. You will be responsible for handling reservations, providing information about our services, and maintaining our booking system efficiently. The ideal candidate thrives in a fast-paced environment and possesses excellent customer service skills.

Responsibilities

Handle incoming reservation requests via phone, email, and online platforms.

Provide accurate information regarding hotel services and availability.

Update and maintain the booking system with current reservation details.

Resolve customer inquiries and issues in a timely manner.

Process payment information and confirm reservations with guests.

Collaborate with other departments to ensure a seamless guest experience.

Track and report on reservation trends and guest feedback.

Requirements

High school diploma or equivalent (ANY educational background accepted).

Proficient in computer applications and booking systems.

Strong verbal and written communication skills.

Excellent customer service and interpersonal skills.

Ability to work independently and as part of a team.

Previous experience in hospitality or customer service is a plus, but not required.

Apply Now
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RESERVATION AGENT

New York, New York STWHJ

Posted 21 days ago

Job Viewed

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Job Description

Are you passionate about travel and helping others create unforgettable experiences? Were seeking self-motivated individuals to join our team as Vacation Planners & Experience Coordinators. This fully remote opportunity allows you to turn your love for travel into a rewarding career while enjoying flexible hours and unlimited earning potential.

Responsibilities:

Assist clients in planning and booking vacations, cruises, and getaways

Research destinations, accommodations, and activities to create personalized itineraries

Provide excellent customer service and support throughout the booking process

Stay informed about travel trends, deals, and industry updates

Collaborate with travel partners and vendors to secure the best experiences for clients

Utilize marketing tools and social media to attract new clients

Qualifications:

Passion for travel and helping others create memorable experiences

Strong communication and organizational skills

Ability to work independently and manage client needs

No prior experience requiredcomprehensive training provided

Access to a computer or smartphone with internet connection

What We Offer:

100% remote position with flexible scheduling

Commission-based pay with unlimited earning potential

Training and ongoing support to help you succeed

Exclusive travel perks and industry discounts

Opportunities for personal and professional growth

If youre looking for a fulfilling opportunity where you can combine your love for travel with a flexible career, wed love to hear from you! Apply today and start your journey as a Vacation Planner & Experience Coordinator.

Apply Now

Reservation Agent

Boston, Massachusetts STWHJ

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.

Roles & Responsibilities

Research, Create, and Execute exceptional itineraries for clients

Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

Complete ongoing training to earn and maintain certification to book travel

Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

Review budgets, and plan trips according to clients budget constraints

Create promotional materials to utilize

Monitor restrictions on travel that come and go

Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)

Effectively communicate with clients pre/post travel

Handle issues that may arise during the bookings and/or travel for clients

Network with tour operators regarding packages that you can possibly offer to clients

Part Time or Full time

Requirements

Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.

Must be able to effectively communicate with clients (strong sales background a plus)

Must have a smartphone with internet access, laptop recommend but not required

Personal travel experience is a huge plus, however not required

Previous experience in customer service or hospitality also a plus, but not required

Benefits

Flexible Schedule

Travel Perks

Licensed & Bonded

Personal Website

E&O Insurance with Fraud Protection

Daily Training Available

Travel Agent Certification

Apply Now

Remote Reservation Agent

Premium Job
Remote $27 - $35 per hour CKP Group

Posted 23 days ago

Job Viewed

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Job Description

Part Time Permanent

As a Remote Reservation Agent , you'll assist customers in booking travel arrangements, hotel rooms, rental vehicles, event spaces, or restaurant reservations — depending on the company. You will provide professional, efficient, and accurate reservation support while working from the comfort of your home.

Key Duties and Responsibilities:
  • Respond to reservation requests via phone, email, or live chat
  • Provide detailed information about services, pricing, availability, and policies
  • Input and confirm reservations using internal booking systems
  • Modify, cancel, or rebook reservations as needed
  • Upsell additional services (e.g., upgrades, packages, insurance)
  • Maintain accurate records of customer interactions and bookings
  • Resolve customer issues and escalate complex concerns when necessary
  • Meet performance goals related to customer satisfaction, call handling, or bookings
  • Stay updated on company offerings, promotions, and system updates
Skills & Requirements:
  • High school diploma or equivalent
  • Excellent written and verbal communication skills
  • Strong attention to detail and multitasking abilities
  • Experience in hospitality, travel, or customer service preferred
  • Comfortable working with booking/reservation software (e.g., Sabre, Amadeus, Opera, ResNexus, Salesforce, or custom CRM)
  • Reliable internet connection and quiet work environment
  • Availability to work shifts, including evenings or weekends (varies by employer)

Company Details

At CKP Group, we believe in building lasting relationships with our clients by putting integrity, transparency, and long-term value at the core of every interaction. Our mission is to make financial confidence accessible—helping clients not just accumulate wealth, but also secure it for the future. CKP Group is a forward-looking financial services firm committed to empowering individuals, businesses, and institutions with smart, transparent, and ethical financial solutions. Founded on a foundation of trust, innovation, and client-centric service, we blend modern financial technology with expert advisory services to help our clients navigate financial challenges and achieve long-term success. Key service areas include: Financial Planning & Advisory : Personalized guidance in budgeting, investments, retirement planning, and wealth growth.
Apply Now
 

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