5 Resource Planning jobs in Northwood

The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing superior case consultation to our field force on their prospect and client situations where we concentrate our efforts on the high income, high net worth and closely held business owner marketplaces.
Our associates are thought leaders in the advanced markets world applying uncommon thinking to common or unique planning issues or strategies. We help protect, expand, and secure Guardian's agency distribution by working with financial representatives who provide planning strategies to high income/high net worth or business owner clients.
**You will**
Utilize proprietary software platforms to uncover sales opportunities for Guardian's various product lines, including life and disability insurance, mutual funds and annuities, by:
+ Preparing business valuations and model income and estate tax reductions strategies
+ Reviewing 1040 returns as well as 1120/1120S/1065 business tax returns
+ Analyzing balance sheet and income statements to evaluate the liquidity, solvency and financial strength of businesses
+ Work closely with the BRCs Advanced Case Design Team to create proprietary/unique presentation packages/sales concepts to drive activity and sales within the advanced markets space.
Additional Responsibilities Include:
+ Provide technical case support to financial representatives and brokers to identify advanced markets opportunities and design cases that fulfill the needs of prospects and clients and drive sales.
+ Work closely with Guardian's broker dealer (Park Avenue Securities) to drive revenue through PAS's multifaceted product platform.
+ Educate producers, so they can effectively convey advanced planning recommendations to prospects and clients and educate a client's professional tax and legal advisors on concepts and techniques unfamiliar to them.
+ Demonstrate superior presentations skills in all areas of advanced planning.
+ Clearly and concisely explain the tax, legal, and financial/cost aspects of various sales opportunities and financial products in the business, personal, estate, executive benefits, asset protection, retirement planning and charitable planning markets.
+ Collaborate with key enterprise-wide collaborators to facilitate "one-stop shopping" for producers to ease the process of conducting business and to ensure complete and thorough case analysis to discover all planning and cross-offer opportunities.
+ Effectively partner with producers by thoroughly understanding the roles, responsibilities, opportunities, challenges, and mentality of a producer.
+ Be the subject matter expert on various advanced planning concepts to assist in creating and updating marketing collateral.
**You have**
+ Juris Doctor (JD) law degree required
+ CPA preferred
+ CFP/CLU/ChFC preferred
+ Expert knowledge of tax planning, exit planning, business succession, executive benefits, asset protection, estate, retirement planning and charitable planning to identify and develop opportunities in conjunction with our producers
+ Comprehensive knowledge of business owner marketplace and advanced markets concepts and use of financial products in advanced markets strategies
+ Working knowledge of life insurance and disability insurance for businesses (e.g., DIBO, BOE)
+ Superior verbal, written and presentations skills
+ Superior analytical and research skills
+ The flexibility to work efficiently on multiple projects, respond to rapidly changing priorities and work within tight deadlines
Leadership Qualities:
+ Analytical and Critical Thinking
+ Ability to positively influence
+ Adapt to change
+ Collaborate Well with Others
+ Customer Focus
+ Demonstrate Initiative and Proactivity
+ Accountable for Results
+ Information Seeking
+ Respect for Diversity
+ Self-Assurance
**Salary Range:**
$96,960.00 - $159,300.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
**Our Promise**
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
**Inspire Well-Being**
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
**Equal Employment Opportunity**
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
**Accommodations**
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .

Your potential has a place here with TTEC's award-winning employment experience. As a Temporary Workforce Management Specialist- Real Time working remotely in United states, you'll be a part of bringing humanity to business. #experienceTTEC
**What You'll be Doing**
Have a passion to solve work puzzles in real time? Are you looking for an opportunity to experience something new each day? In this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients' needs. You'll analyze and compare staffing daily headcount to total headcount, how many people are necessary for each hour, and make recommendations on how to staff the total program.
You'll report to the Workforce Manager. You'll impact the business, the teams you support, and the various departments that you partner with on a consistent basis through your analysis and recommendations.
**During a Typical Day, You'll**
+ Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for success
+ Use your knowledge and understanding of client needs to analyze and prepare staffing reports with new information
+ Forecast staffing and recommend headcounts on a day-to-day, short-term basis
+ Bring your time management and organizational skills to manage multiple, complex, on-going tasks
**What You Bring to the Role**
+ 6 months or more data analysis experience
+ High school diploma or equivalent
+ Solution-oriented mindset
+ Understanding, interpreting, and manipulating data for reporting
+ Computer experience
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ And yes. a great compensation package
The anticipated range is $19-20. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Real Time Specialist Workforce Management_
**Location:** _TX-Austin_
**Requisition ID:** _045Y2_

Provides expertise, guidance, consultation, facilitation, thought leadership, and problem-solving to the client and/or project team based on specialized deep expertise in one or more functional areas. Develops and analyzes high-level functional and cross-functional requirements. Serves as a liaison between clients and the project team, captures supplementary specifications not included in client requirements, and logs and tracks requirements to closure. Identifies resources required for each task. Provides technical and administrative direction for personnel performing on a task.
+ Provide expertise and solutions for a comprehensive implementation of UKG Workforce Management (WFM) solutions, including system configuration, data migration, integration, and testing.
+ Offer expert guidance and top-notch service on WFM best practices, aiding clients in optimizing their workforce management processes.
+ Collaborate effectively with cross-functional teams, including IT, and operations, to ensure seamless system integration and effective change management.
+ Analyze business processes, discuss critical business issues, and provide a consultative approach utilizing UKG WFM solutions.
+ Conduct system configuration based on business requirements and recommend process improvements.
+ Develop and maintain documentation for assessments and business requirements.
+ Think creatively to troubleshoot and resolve system issues, acting as the subject matter expert (SME) for UKG WFM.
+ Support the post-implementation phase by providing ongoing system support and optimization recommendations to clients.
+ Stay updated on the latest trends and updates within UKG solutions, workforce management, and industry best practices.
+ May perform business process design, development, and improvement.
+ May perform business development activities.
+ May lead a small team of Functional Analysts and advises/mentors developing staff, does not have direct management responsibility.
**Minimum Qualifications**
+ Bachelor's degree in Business, Information Technology, Human Resources, or a related field, or equivalent work experience.
+ In-depth knowledge of UKG WFM modules, such as scheduling, time and attendance, labor forecasting, and workforce optimization.
+ Proven success in implementing UKG WFM systems and providing client-facing consulting services.
+ 12+ years of relevant overall experience of which 5+ years of experience in workforce management consulting, including at least 3 years specifically working with UKG WFM solutions
**Other Job Specific Skills**
+ Expertise in many of the following solutions: WTK, WFM, WFS, ESS, WAM, ATK, WDM, SDM, and Paragon.
+ Knowledge of WIM processes, including workflows for troubleshooting purposes.
+ Conduct client engagements involving both client staff and internal teams; effectively interact and communicate directly with clients.
+ Demonstrate sufficient business knowledge to prioritize daily activities.
+ Assist in creating comprehensive presentations at the appropriate level of detail to explain business requirements and the technical solutions that support them.
+ Working knowledge of database design and business intelligence tools for investigation and problem-solving purposes.
+ Demonstrate the ability to assess and solve problems quickly.
+ Exhibit strong Excel-based skills, including data analysis and manipulation techniques to translate client data into system requirements.
+ Flexibility to work alternative hours, including evenings and weekends, when required based on project demands.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$114,900 - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**Become a part of our caring community and help us put health first**
The Associate Director of WFM Capacity Planning is responsible for leading and optimizing the long-range and short-range capacity planning functions across multiple lines of business. This role will oversee the development of staffing models, scenario planning, resource optimization strategies, and alignment of headcount with service level goals and financial targets. The ideal candidate has deep expertise in WFM planning, strategic forecasting, and cross-functional collaboration, and can influence executive decision-making through data-driven insights.
The Associate Director of WFM Capacity Planning is responsible for leading the end-to-end capacity planning process, including long-term and short-term FTE modeling, volume forecasting, and workload analysis across multiple lines of business. This role translates strategic goals, demand forecasts, and budget constraints into actionable staffing plans that align with service level objectives and financial targets. The Associate Director partners closely with cross-functional teams-including Finance, Operations, HR, Recruiting, and Training-to ensure seamless alignment between headcount planning, budget cycles, and hiring timelines. They are responsible for developing and maintaining scalable staffing models that incorporate key planning variables such as average handle time (AHT), volume, shrinkage, occupancy, and utilization. This individual provides executive-level reporting and scenario modeling to support strategic decisions related to site expansion, vendor allocation, outsourcing, and automation.
Additionally, the Associate Director collaborates with Real-Time Management, Scheduling, and Forecasting teams to ensure consistent and coordinated execution of workforce strategies. They design and monitor KPIs that measure planning accuracy, staffing efficiency, and overall operational performance. A critical part of the role is leading and developing a team of analysts and planners, fostering a high-performing and growth-oriented environment. The Associate Director is also charged with continuously improving capacity planning processes by incorporating industry best practices, enhancing planning tools, and automating manual workflows. As a subject matter expert, they represent WFM capacity planning during business reviews, audits, and cross-functional initiatives.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in Business, Mathematics, Operations Research, Statistics, or a related field; Master's degree preferred.
+ 10+ years of experience in Workforce Management, with at least 6 years in a leadership role focused on capacity or resource planning.
+ Strong analytical and quantitative skills, with expertise in Excel, SQL, and WFM tools (e.g., Verint, NICE, Genesys, Aspect).
+ Experience with statistical forecasting models and scenario planning.
+ Proven ability to influence and communicate effectively across all levels of the organization, including senior executives.
+ Demonstrated success in leading cross-functional initiatives and driving operational efficiencies.
+ Experience in large-scale contact centers, healthcare operations, BPO environments, or similar high-volume settings preferred.
**Preferred Qualifications**
+ Familiarity with predictive analytics, AI/ML tools, and financial modeling.
+ Strong project management skills with the ability to manage competing priorities.
+ Ability to thrive in a fast-paced, dynamic environment with a focus on continuous improvement and innovation.
**Additional Information:**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Work at home requirements:**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**SSN Alert:**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$138,900 - $191,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 08-14-2025
**About us**
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
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**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options