Senior Manager, Inventory Management Services

61550 Morton, Illinois Caterpillar, Inc.

Posted 1 day ago

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**Career Area:**
Supply Chain and Logistics
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who care not just about the work we do - but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our **Product Support and Logistics Division (PSLD)** is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution?of?Cat Parts, Integrated Logistics, segment Procurement?and the?design and?manufacture?of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).
As a **Senior Manager, Inventory Management Services** , you will be a results-driven manager tasked with lead planning operations across our aftermarket parts value chain. In this role, you will drive performance, lead a high-performing team, and collaborate cross-functionally to ensure supply chain alignment and innovation.
**Additional Information:**
+ **Location:** Morton, IL (United States)
+ **Required Travel:** Less than 10% (Domestic)
+ **Relocation Assistance Offered:** None.
+ **US Work Sponsorship Offered:** None.
**What You Will Do:**
- Oversee planning systems and processes to ensure optimal parts availability and inventory turnover in alignment with key performance indicators (KPIs).
- Lead continuous improvement initiatives to enhance process quality, efficiency, and scalability.
- Collaborate with cross-functional teams to align supply chain planning with execution strategies.
- Drive strategic initiatives to improve requirements planning and overall supply chain responsiveness.
- Manage, mentor, and develop a team of advanced technical analysts to support business goals.
- Partner with IT to ensure planning systems and emerging technologies meet evolving business needs.
- Champion innovation through thought leadership and advanced data analytics.
**What You Have (Basic Requirements):**
- **Degree required** - Supply Chain Management, Mathematics, Industrial Engineering or similar disciplines.
- **Planning: Tactical, Strategic:** Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
- **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- **Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- **Distribution Requirements Planning (DRP):** Knowledge of the process, issues and considerations for systematically managing distribution of inventory for multiple warehouses; ability to apply related knowledge and experience in real practice.
- **Forecasting:** Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate requirements.
- **Supply Chain Management:** Knowledge of functions, principles and techniques used in supply chain management; ability to develop and implement strategies, practices and tools for controlling the whole processes.
**What Will Set You Apart (Preferred Qualifications):**
- Proven experience in supply chain planning, preferably in aftermarket or parts distribution.
- Strong leadership and team development skills.
- Expertise in SAP SPM SPP planning systems, data analysis, and process improvement methodologies.
- Advanced programming skills utilizing SAS software
- Excellent communication and cross-functional collaboration abilities.
- Strategic mindset with a passion for innovation and continuous improvement.
**What You Will Get:**
Through it all, we are one team ( ?- creating and delivering world-class components and solutions superior to the competition? Learn more about the Caterpillar Experience ( .
**About Caterpillar:**
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
#LI
#BI
**Summary Pay Range:**
$156,000.00 - $234,000.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
July 18, 2025 - August 1, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
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Xfinity Retail Assistant Store Manager

61606 Peoria, Illinois Comcast

Posted 1 day ago

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Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for the daily operations of a location and delivering a best in class experience for the store team and for customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a performance-based culture, where employees are inspired to do their best and act as a mentor to foster employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create synergies and to ensure processes are efficient and operational goals are met. Maintain a store environment that aligns with established planograms and ensure that current branding collateral is visible and functional. Ensure that all inventory requirements are carried out effectively, including stocking, returning and organizing and securing. Demonstrate advanced knowledge of company products and services, as well as best practices as they relate to sales processes, store schedules and customer engagement.
**Job Description**
**Core Responsibilities**
+ Achieves all sales and service metrics through daily supervision, coaching and consistent performance-management (e.g., discipline) of retail sales team.
+ Proactively coaches and develops store team to perform their responsibilities at a high level.
+ Provides on-boarding support, observes and provides feedback to new hires to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience.
+ Ensures store environment consistently follows published planograms and branding standards and that all customer demos are fully functional at all times.
+ In cooperation with store manager, oversees all daily sales floor responsibilities, including proper and efficient staffing and scheduling, dress code compliance, sales huddles and resolution of customer escalations.
+ Passionately drives store operations consistency with detailed orientation to back of house standards and showroom floor processes and procedures. Evaluates current processes, procedures and overall efforts for improvement and innovation.
+ Drives operational excellence with particular focus on inventory management. Leads store inventory cycle counts ensuring the timeliness and compliance with store, channel and company requirements.
+ Reviews store reports looking for improvement opportunities in the areas of sales, inventory, cash handling, productivity and net promoter system (NPS).
+ Coaches team members on how to position all products with customers.
+ Ensures that customers and prospective customers are treated with the highest levels of courtesy and professionalism.
+ Remains current on new and current products and services, industry and competitive trends and reinforces findings with the team.
+ Administers cash handling policies and procedures.
+ Leverages available tools to monitor customer feedback, coach and take action to improve the store experience.
+ Is well-versed in sales compensation plans and addresses team member questions.
+ Builds collaborative relationships with market and region stakeholders including the operations manager.
+ Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Comcast Experience Preferred
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Respect and promote inclusion & diversity.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Customer Experience (CX); Coaching; Problem Solving; Change Management; Results-Oriented
**Salary:**
Primary Location Pay Range: $17.67 - $9.45
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Targeted Commission: 10
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
5-7 Years
**Job Family Group:** Sales
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Retail Assistant Manager - Pekin, IL - United Wireless, a T-Mobile AR

Pekin, Illinois United Wireless

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Job Description

Job Description

Job Overview:

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions oriented.


Key Responsibilities:

As a key leader, the Retail Associate Manager coaches Sales Representatives to improve customer interactions and performance while managing customer wait times for a smooth in-store experience. You stay informed on products, services, and leadership practices to guide the team effectively. The role also includes supporting store maintenance, visual merchandising, and retail procedures, ensuring the team uses store systems and communications efficiently. Additionally, you drive financial results by monitoring performance indicators, controlling expenses, and managing discounts-all while upholding United Wireless policies and procedures.


Requirements:

Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent. Reliable transportation and a flexible schedule are required to meet the needs of the role. Candidates should have 1-2 years of customer service and/or sales experience, preferably in a retail environment. The position also requires the ability to stand for long periods and perform physical tasks as needed. We are committed to fostering an inclusive workplace, and reasonable accommodations can be provided to support individuals with disabilities in performing essential job functions.


Benefits (for full-time employees):

We offer benefits to our full-time employees, including health, dental, vision, and life insurance. Additionally, we offer long-term and short-term disability coverage, along with paid time off to support a healthy work-life balance.


About United Wireless:

At United Wireless, we are more than just a retailer-we are a family. Headquartered in Farmington Hills, Michigan and Established in 2007, we have grown to over 125 locations in 13 states, making us one of the fastest-growing wireless retailers in the nation. Our success is built on a commitment to excellence, opportunity, and a culture that feels like home. Our core value, #BeTheBestU, is at the heart of everything we do. It drives us to empower our team members to reach their fullest potential, both personally and professionally. As an equal-opportunity employer, we foster an inclusive culture where everyone can grow and succeed. United Wireless is on a mission to continue expanding while maintaining the strong, supportive culture that sets us apart. If you're looking for a company that values teamwork, growth, and innovation, United Wireless is the place for you!

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Retail Assistant Store Manager-THE SHOPPES AT COLLEGE HILLS

61790 Normal, Illinois Bath & Body Works

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Description
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores?
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
+ Attract, hire, develop, inspire, and retain top talent.
+ Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
+ Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
+ Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
+ Implement and sustain floorset direction to optimize the business and bring the product story to life.
+ Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
+ Set the direction and goals for the day/shift when associates arrive for work.
+ Provide individual and team performance feedback and recommendations to managers.
+ Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
+ Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
+ Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
+ Train, coach, reward, and motivate associates to improve selling and the customer experience.
+ Reinforce selling expectations, performance, results, and accountability with all associates.
+ All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
+ Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
+ Maintain our values, policies, and procedures.
Qualifications
+ Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
+ Prior experience in a manager role, preferably in a retail setting.
+ Thrives in a customer-first based retail environment.
+ Ability to foster a customer-focused selling culture.
+ Effective communication skills, being open to feedback, and the ability to adapt quickly.
+ Ability to provide in the moment coaching to associates.
+ Ability to de-escalate store and customer situations effectively.
+ Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
+ High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
+ Lead with Curiosity & Humility
+ Build High Performing Teams for Today & Tomorrow
+ Influence & Inspire with Vision & Purpose
+ Observe, Engage & Connect
+ Strive to Achieve Operational Excellence
+ Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
+ On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it . daily, weekly or whenever a need arises.
+ Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
+ 40% merchandise discount and free product that encourages you to come back to your senses!
+ Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
+ No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
+ Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
+ Visit bbwbenefits.com ( for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance ( , Philadelphia Fair Chance Law ( , San Francisco Fair Chance Ordinance ( .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
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Senior Project Manager (Retail Shopping Center - Design & Construction)

Il, Illinois Pine Tree

Posted 1 day ago

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Get AI-powered advice on this job and more exclusive features. Director of Human Resources at Pine Tree, LLC Founded in 1995, Pine Tree is the premier owner and operator of open-air shopping centers in the US with over 17 million square feet and $2.5 billion of assets under management. Pine Tree employees are guided by our core values of collaboration, trust, diligence, and empathy to optimize and grow our portfolio through elevated, insightful, and value-driven solutions for our stakeholders. Pine Tree is an equal opportunity employer. Learn more at Summary of Position Pine Tree is seeking to add a dynamic Senior Project Manager to its Design, Construction, and Facility Management team. As a Senior Project Manager, you will be directly responsible for leading and delivering challenging retail projects simultaneously. Your strong knowledge of retail construction projects from start to finish will speak to your ability to push the business forward through innovative and industry-changing ideas. You will contribute to the development of project budgeting and scheduling and provide input on the development strategy from inception through project completion. You will be focused on the client experience by providing innovative solutions to complex challenges and diverse priorities. Responsibilities Develop strong relationships with internal/external stakeholders Develop internal project estimates for various types of retail projects, including hard and soft costs Utilize external relationships to assist in complex project budgeting Review letters of intent, landlords' work exhibits, proposal specifications, drawings, contract documents, and 3rd party reports to determine the scope of work and the required contents of the project budget Develop preliminary project schedule(s), project scopes and RFP’s Review all final bid packages to ensure accuracy and completeness before formal submittal to the team Maintain, review, and incorporate historical data from previous projects Visit proposed project sites as needed for budgeting, pre-bid, and job site meetings Manage the total construction effort to ensure each project is constructed in accordance with the safety, quality, design, budget, and schedule constraints Monitor and maintain job costs, procurement, and scheduling Responsible for excellent customer relationship management Possess the innovation and development techniques needed for special projects that fall outside the normal scope of operation Desired Skillsets & Qualifications B.S. in Architecture or Construction Management, or the equivalent of 8+ years of project management and project budgeting experience The position will be located in Oakbrook Terrace, IL, BUT must have the ability to travel throughout the country Detail-oriented with an excellent work ethic and ability to prioritize work Proficiency and understanding of building, facility, and site work construction, including MEP Experience with Commercial Real Estate projects is a must Yardi Construction Manager experience is a plus Superior communication and interpersonal (tact, diplomacy, influence, etc.) skills are essential The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned, as necessary. Competitive salary, performance-based incentive, and attractive benefits, including work/life balance and healthcare. Pine Tree We believe that trust, experience, humility, transparency, and responsibility should influence everything we do in business and life. As a result, we’ve built what we believe is the best team in the industry, combining decades of experience in acquisitions, leasing, property management, development, design & construction, facilities, accounting, human resources, and marketing. Pine Tree is an equal-opportunity employer. Seniority level Mid-Senior level Employment type Full-time Job function Project Management Industries: Real Estate and Retail #J-18808-Ljbffr

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Customer Service Associate

61571 Washington, Illinois Walgreens

Posted 1 day ago

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**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1647418BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1011 PEORIA ST,WASHINGTON,IL,61571
**Full District Office Address:** 1011 PEORIA ST,WASHINGTON,IL,61571-02487-03763-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 03763-WASHINGTON IL
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Customer Service Associate

60175 Il, Illinois Walgreens

Posted 1 day ago

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1645584BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 2751 E MAIN ST,ST CHARLES,IL,60174
**Full District Office Address:** 2751 E MAIN ST,ST CHARLES,IL,60174-02401-07292-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 07292-ST CHARLES IL
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Customer Service Representative

Il, Illinois Teleperformance USA

Posted 1 day ago

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**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and** **passionate people speaking more than** **300 languages, our global scale and local** **presence allow us to be a force of good** **in supporting our communities, our** **clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen** **.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**Your Responsibilities**
**Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Handle and carefully respond to all customer inquiries**
+ **Provide excellent customer service through active listening**
+ **Work with confidential customer information and treat it sensitively**
+ **Aim to resolve issues on the first call by being proactive**
+ **Appropriately communicate with customers**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 25 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 15.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 5.0 Mbps**
+ **ISP must have no packet loss and ping under 50ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet speed required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
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