214 Retail Manager jobs in Sweet Home

**At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.**
**District Retail Manager (MS/LA/AR) - Indian Motorcycle & Slingshot**
The **District Retail Manager (DRM)** is responsible for the in-store execution of the motorcycle division's go-to-market plans as well as growing both Motorcycle unit sales and parts, garments and accessories (PG&A) business within the assigned territory ( **Mississippi, Louisiana, Arkansas** ) Through strategic partnerships with business units, Dealer Demand team and dealers, the DRM is responsible for driving customer satisfaction, and dealer and business unit profitability by delivering Motorcycle unit sales, PG&A revenue and stocking goals. The DRM will also be responsible for in-store retail experience, including merchandising of whole good units, branded accessories, and apparel. The DRM will execute in-store product and customer experience training, as well as support local and regional events and ensure dealers are compliant with brand standards. _The ideal candidate would be located within_ **_60 miles of Little Rock, AR; Jackson, MS; or New Orleans, LA_** _to maximize proximity to dealer network._
**ESSENTIAL DUTIES & RESPONSIBILITIES:**
**Retail**
+ Works with dealerships to identify opportunity gaps using Key Performance Indicators.
+ Works with the dealer to implement corrective measures to eliminate constraints in the dealer's sales process.
**Parts, Garments, Accessories Performance**
+ Works with dealerships to meet division stocking and inventory goals of branded parts, garments and accessories, inclusive of stocking and minimizing obsolete inventory
+ Ensures proper in-store and online sales processes to maximize dealer PG&A profitability
+ Solicits and maintains compliance of PG&A stocking profiles
+ Optimize the buying experience through robust PG&A merchandising
+ Develop and execute PG&A retail plans
**In Store Retail Experience**
+ Lead showroom merchandising and accessorizing strategies to improve the overall retail experience.
+ Communicates merchandising successes, opportunities, and solutions to sales leadership and PG&A teams to drive results.
+ Drives sales and profitability through proper merchandising and overall presentation of motorcycles and PG&A within assigned dealerships. (on floor, on walls, on units)
+ Drive PG&A performance and profitability through the implementation of a PG&A sales process - ensuring strong integration into the new unit sales process
+ Ensure product displays are set timely and correctly based on merchandising fundamentals and designated planograms ensuring dealer partners are upholding the integrity of the IMC & Slingshot brands.
+ Work with dealers to maintain proper inventory through the setting of appropriate stocking profiles through a retail-driven perspective.
+ Direct dealers to proper resources, communicate with internal partners and escalate when appropriate to quickly resolve issues with win/win solutions.
**Customer Experience**
+ Lead customer-first mindset across the assigned dealer network
+ Review customer satisfaction measurement tools and KPIs to understand strengths and opportunities to ensure industry-leading customer satisfaction in assigned territory.
+ Implement corrective and preventative procedures in store to ensure positive customer experience and dealer ratings.
**Train**
+ Deliver training to dealer sales staff in critical areas of sales process and product knowledge to include motorcycle and related garment and accessory products and business practices
+ Deliver training to improve dealer customer satisfaction in the dealership
+ Ensure dealer staff is current on required training modules
**Audit**
+ Protect and grow share of store: Manage share of floor, wall and displays for each motorcycle brand
+ Confirm proper point of purchase materials set in store and online
+ Sell-in and monitors division branding requirements.
**Event Support**
+ Supports the motorcycle field sales, events, and marketing teams in the planning and on-site execution of national, regional, and local sales events
+ Enhances customer experience at events by providing a consistent, professional representation of the Indian Motorcycle and Slingshot brands.
**Brand Advocate**
+ Cultivate positive relationships with dealership teams
+ Maintain front-of-mind brand awareness and brand loyalty
**SKILLS & KNOWLEDGE**
+ Bachelor's degree in business, marketing, or a related field strongly preferred
+ 2-3 years of business and/or retail experience required; Business to Business sales and Powersports industry experience preferred
+ Strong ability to influence decision-making and construct a business case to accomplish desired business unit goals.
+ Working knowledge of dealer systems and processes and merchandising within a retail operation; ideally within a 2-tier distribution model
+ Ability to apply value selling principles and win through influencing is essential
+ Understanding, appreciation, and passion for the motorcycle industry
+ Proficient in all MS Office software suites
+ Demonstrated ability to communicate effectively, both verbally and in writing
+ Must appreciate and maintain the highest level of customer service through relationship building and meeting commitments.
+ Works semi-independently while taking direction/advice from manager and senior team members. Communicating improvement recommendations to senior team members.
**WORKING CONDITIONS**
+ Must be willing to reside in the territory, preferred location is within 60 miles of Little Rock, AR; Jackson, MS; or New Orleans, LA.
+ Road Warrior - Extensive daily travel within a territory of up to 80%.
+ Monthly travel could include up to eight overnights or more.
+ Will be responsible for monthly travel to dealerships located in Mississippi, Louisiana, and Arkansas.
+ Ability to lift up to 40 pounds.
+ Frequent bending, twisting, stooping, reaching, and lifting.
+ Required to stand on a cement floor for long periods of time.
+ Some travel to remote locations and Polaris corporate locations may be required
+ Work from your home office with support from the corporate location
#LI-NT1
To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing.
_We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE._ _Apply today!_
At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment.
**About Polaris**
As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL side-by-side off-road vehicles; Sportsman® all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle® mid-size and heavyweight motorcycles; Slingshot® moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. ( Statement**
_Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at or_ _. To read more about employment discrimination protection under U.S. federal law, see:_ _Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)_ .
At Polaris, the need for diverse perspectives and experiences enables our vision of Best People, Best Team. We value our differences and align our passions to do great work. As a highly efficient growth company, we are driven to be agile and adaptable to support our customers. At Polaris we unite to create memorable adventures. Learn more at

Job Description

Job Description

HAVE THE POWER TO CREATE CHANGE!

AVERAGE ALL IN PAY WITH BONUSES AND SPIFFS $45K TO $60K PER YEAR

Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be!

The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile!

There has never been a better time to join our team as well as grow your CAREER and INCOME!

We are all here to win AND have fun doing it!

As a CSNation Store Manager, you will lead your team by creating a culture around superior customer experience, consistent sales delivery, operational standards and team development! The Store Manager should be a passionate leader capable of multi-tasking, attention to detail, and energetic about helping the employees and customers that enter their store! Every Store Manager should lead by example in regards to sales, store experience, and operations. We will provide all of the training you need to be a success!

Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control!

Responsibilities

Coach, train and develop your team daily

Maintain operational standards to ensure inventory, revenue, promotions, displays and store environment for all customers.

Recruit, interview and successfully retain a highly engaged sales team

Drive marketing efforts using avenues like social media, networking and outside events.

Deliver exceptional sales results, stay operationally sound and take care of both employees and customers professionally.

Lastly, it is your store! Make it the BEST store @#CSNATION

BENEFITS

We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you’ve got the perfect place to grow!

» Bonus Incentives

» Automatic Raises

» Health Benefits

» PTO

» 401k

» Pay Advances

» Discounted Phone Service

» Rewards Trips / Contests

» Promotion Opportunities!

» Child Care FSA (DCA) Benefit

Required Qualifications:

Open work availability for mornings, evenings, weekends, and holidays as scheduled

At least 18 years of age

Background check required

Must be able to stand for long periods of time in a retail store environment

Must be able to move and/or lift up to 25 pounds

*Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.

Customer Service Representative
Job ID
230213
Posted
30-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Remote - US - Remote - US - United States of America
**About the Role**
As a CBRE Customer Service Coordinator, you will provide information and resolve day-to-day issues in response to inquiries about products and services. This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns.
**What You'll Do**
Answer incoming service requests, via phone, chat, email & online requests. Respond to customer inquiries and concerns. Advance, as necessary.
Generate and follow up on service request work orders for completion.
Schedule meetings and coordinate logistics as needed.
Update company systems, customer service databases, and spreadsheets.
Contact customers for updated information, as necessary.
Run and distribute various ad hoc reports for review.
Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge.
Suggest improvements to existing processes and solutions to improve the efficiency of the team.
Evaluate and select solutions from established options.
Impact through clearly defined duties, methods, and tasks are described in detail.
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Deliver own output by following defined procedures and processes under close supervision.
**What You'll Need**
High School Diploma or GED with up to 2 years of job-related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Proven understanding of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mentality.
Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups
**Why CBRE?**
+ When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values - respect, integrity, service, and excellence - and we value the varied perspectives, backgrounds, and skills s of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!
**Disclaimers**
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
- CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Customer Service Representative position is $17.00 per hour and the maximum salary for the Customer Service Representative position is annually $17.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
The application window is anticipated to close on 08/03/2025 and may be extended as needed. Or to express interest in similar roles, visit CBRE.com.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Description**
**JOB SUMMARY**
A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her service area work in accordance with Company safety guidelines in a productive and efficient manner also that the delivery vehicles and equipment are clean, maintained and used in a safe manner. Responsible for overall results and Customer Retention in his/her service area by ensuring that the Team of CSR'S provide excellent Customer Service to each and every Customer on each delivery. Diligently work with the Team of CSR'S to ensure that we are promoting the Company, its core values and its product and services. The opportunities for Safety/Customer Retention/Growth are identified and shared with the CSR'S through daily interaction of the C3 Connect Program, C3 Account Management/Visitation Program and routine route observations. Responsible for Managing and executing all Service related Training Programs for the assigned Team of CSR'S. As needed to meet business demands, CSM will be required to hold Commercial motor vehicle certifications and licenses to directly work a delivery route as needed to meet customer service objectives.
**ESSENTIAL JOB TASKS AND ACTIVITIES**
Typical tasks and activities for this job include, but are not limited to the items listed below. Additional duties may be assigned from time to time as needed by management.
**Customer Retention**
+ Proactively manages day-to-day situations arising from personal and/or program(s) as needed to meet stated business goals for customer service satisfaction with the Company's products and services.
+ Manages day-to-day activities of customer service program(s) for assigned area. Sets clear expectations for customer service and leads by example.
+ Proactively manages day-to-day situations arising from personal and/or program(s) as needed to meet stated business goals for customer service satisfaction with Company's products and services.
+ Obtains targeted results from assigned Service Team in areas such as, but not limited to: safety, customer retention, A/R collection, reviews, renewals, pricing, lost/damage/image care, credits, route sales, disposable products, customer satisfaction measures, and other stated financial and/or customer service goals.
+ Completes in person (or via remote means) CSR end of day activities (including but not limited to: route settlement, CSR goal setting, coaching, etc.) each day.
+ Completes visits with key accounts in accordance with C3 Account Management Program goals. Complete all follow-up reports and recordkeeping as needed in a timely manner.
+ Completes system (ABS) activities in an accurately and timely manner to ensure records are maintained.
+ Under the direction of the COM, assists in the installation of new customers as defined by the branch specific responsibilities.
+ Delivers and participates in training programs to ensure customer retention and service goals are met.
+ Communicates (meets) weekly with direct reports to assess customer service programs. Anticipates and addresses customer questions and concerns in a timely and effective manner.
+ Ensures follow up and timely resolution of all customer alerts and customer communication. Collaboratively works with branch resources to systematically resolve customer service issues. Constantly seeks satisfaction from customers in service area.
+ Ensures that customer renewals and pricing are in accordance with the profitability objectives of the branch as established by the Branch / General Manager.
**Team Staffing and Development**
+ Builds and maintain relationships with CSR team and extended service team.
+ Effectively evaluates, coaches, and develops Customer Service Representative's service and sales skills and techniques for meeting service and sales goals. Ensures time is allocated for skill development. Motivates and develops team performance in accordance with company goals and values.
+ Holds formal yearly performance discussions (including informal quarterly check-ins and formal mid-year check-ins) with each direct report on his/her assigned team(s).
+ Responsible for the execution and the timely and effective completion of customer service training programs for his/her assigned service team.
+ Ensures that all new hire training programs are effectively utilized and implemented for new employees.
+ Maintain and support corporate financial and service standards.
+ Ensures that Company policies and all applicable laws for recruitment and interviewing are followed.
**Safety**
+ Actively ensures that all safety training and compliance programs are being followed by all service employees in their area of responsibility.
+ Ensures daily and weekly fleet inspections/audits/reviews are completed in a timely manner. Files all required reports and documentation as needed.
+ Investigates and reports on all accidents, or incidents, within 24 hours or notification.
+ Ensures all safety records and documentation are completed in a timely manner.
+ Maintain and support corporate financial and service standards.
**Organizational Functions**
+ Proactively assists branch, zone, CRC staff and management around project activities geared toward achieving specific operational and/or financial objectives.
+ Demonstrate and develop in the competencies aligned with the job.
+ Steadfastly uphold and adhere to company values of integrity, respect, responsibility, and trust.
The requirements listed above are representative of the standard job duties required for all locations. Additional specific work detail and instruction may vary by location.
**JOB CONTEXT**
**Supervisory Responsibilities**
Supports and manages the retention and service efforts of all customer service representative for assigned service area. Works with Customer Operations Manager, General Manager/Branch Manager for approval on personnel action.
**Team and Work Orientation**
This position will be expected to work with Zone and Branch Management to collaboratively support, develop, and manage on matters of all business impact. This position will be expected to oversee the work of three to six (typically) CSRs and their associated service routes.
**Work Environment**
Customer Service Manager will have an assigned workplace for administrative duties. This position is also expected to spend time traveling, with service professionals on routes, and in customer locations as well as in the depot. Frequent visits to production floor will be required. Production floor with have loud noises, heat, and hazardous equipment in use. Ambient temperatures can range from -10 degrees to 100 degrees Fahrenheit.
**Travel Requirements:**
Twenty -five to thirty percent of this job will require local travel (no overnight). Due to certain geographic delivery areas, Ten percent of this job will require overnight travel.
**Additional Requirements:**
The expectation is that the work week for this position is not tied to any particular number of hours, but rather is based on overseeing the operation during normal business hours of a laundry rental business. As such additional hours may be necessary to complete required duties (for example, additional hours may include being accessible during non-operating hours, being available on- premise during non-operating hours or being available to work on weekends or holidays). Must have the ability to lift up to 75 lbs.
**REQUIRED QUALIFICATIONS**
Potential candidates for this job will be sought that have strong indication of capability with the following items.
**Commercial Vehicles Operation**
+ Must be physically qualified to drive a Commercial Motor Vehicle and carry a medical examiners certificate (where required) stating such qualifications as dictated by Company, Federal (Such as FMCSR 391.41) or Provincial regulations in the country in which the job duties will take place.
**Minimum Education/Experience**
+ Associates' Degree in business or related discipline or equivalent business/work experience
+ Two to four years experience in a service environment
+ Proven track record of increasing responsibility with documented business results
+ Ability to service and deal with a wide variety of customers
+ Proven ability to build effective professional relationships cross-departmentally and with vendors and suppliers.
**Preferred Education Experience**
+ Bachelor's degree in business or related discipline or equivalent business/work experience
+ Strong attention to detail with the ability to work within a fast-paced environment, yet willing and able to work effectively with ambiguous circumstances.
+ Demonstrated capability with the listed competencies for the position.
(Note that the Company encourages promotion from within and in those circumstances where external talent is recruited relevant work experience would include things like similar background, experience and proven performance in a closely related company or industry).
**JOB SKILLS**
Potential candidates for this job will be sought that have best mix of capability and or proficiency with the following key skills that have been determined important for success in this job.
**Knowledge Sets**
Typical knowledge sets for this position include, but are not limited to:
Sales and Marketing, Customer and Personal Service, Administration and Management, and Personnel and Human Resources.
**Leadership Skills**
Typical leadership and workplace skills for this position include, but are not limited to:
Monitor Processes, Materials, or Surroundings for Action, Guiding, Directing, and Motivating Subordinates, Developing and Building Teams, Organizing, Planning, and Prioritizing Work, Coaching and Developing Others
**Communication Skills:**
Typical communication and interpersonal skills for this position include, but are not limited to:
Establishing and Maintaining Interpersonal Relationships, Communicating with Supervisors, Peers, or Subordinates Selling or Influencing Others, Oral and written Expression and Comprehension, Communicating with Persons Outside Organization, and Problem Sensitivity.
**Analytical Skill:**
Typical analysis and cognitive skills for this position include, but are not limited to:
Monitor Processes, Materials, or Surroundings, Deductive and Inductive Reasoning, Social Perceptiveness, Service Orientations and Action, Judgment and Decision Making, Problem Sensitivity, Resolving Conflicts and Negotiating with Others
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.